Request for Quote Jodel.pdf

General Information Document Type: Request for Quote Classification Code: R499 NAICS Code: 541611

i. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quote is being requested and a written solicitation will not be issued. Please be advised that this Request for Quote (RFQ) in no manner obligated the Government to award a contract as a result from the issuance of the RFQ.

ii. This solicitation is being issued as RFQ FA700024Q0010

iii. This solicitation document and incorporated provisions and clauses are those in effect through

Federal Acquisition Circular (FAC) 2024-06, dated 4 December 2023.

iv. This effort is being procured as a Service-Disabled Veteran Owned Small Business (SDVOSB) set aside. The NAICS code is 541611 and the size standard is $24.5 Million. A single firm-fixed priced contract award will be made as a result of the solicitation.

v. Contractor shall provide CLIN structure with their quote. All CLINs must be firm fixed price.

vi. The following commercial service is requested in this solicitation:

The United States Air Force Academy (USAFA) needs to combat cadet conduct in digital mediums that has the potential to negatively impact culture and climate, USAFA and Air Force initiatives, and good order and discipline. This kind of conduct, which includes, but is not limited to, cyberbullying, hate speech, mis/disinformation, and harassment, is also prejudicial to the USAFA and Air Force mission in that it can be unprofessional and unethical in nature, and can interfere in legal and administrative processes. USAFA seeks to combat these challenges through contracted support to monitor social media platform, Jodel, and correspond with these social media platforms to address violations of law and company policies. Specifically, USAFA needs immediate support for monitoring is "Jodel". USAFA needs a contractor to actively monitor posts for violations of Jodel’s own policies, as well as USAFA rules and regulations, report violations, and construct Courses of Action for various USAFA entities regarding social media cultural and climatic influence.

vii. The performance period will be a 12-month base period with the option of a 6-month extension.

viii. ADDENDUM to FAR Provision 52.212-1 INSTRUCTIONS TO OFFERORS –

COMMERCIAL ITEMS (MAR 2023)

I. GENERAL INSTRUCTIONS:

A. These instructions provide general guidance for preparing quotes, as well as specific instructions on the format and content of the quote. Throughout this section, the term

“offeror” includes subcontractors, teammates and/or joint venture partners. The offeror’s quote must include all data and information requested and must be submitted in accordance with these instructions. Any offeror who submits an incomplete package may be considered non-responsive, and therefore ineligible for award. The offeror shall be compliant with the requirements as stated in the Request for Quote (RFQ) and shall describe how the offer will satisfy the requirements stated in the performance work statement (PWS).

B. All required clause fill-ins and pricing information must be submitted.

C. Send only unclassified written/typed quotes electronically.

D. The response to the RFQ shall include Price, Technical, Past Performance and Other Documentation.

E. Delivery Method. Only electronic versions are being requested. Quotes shall be emailed to susan.ulma@us.af.mil and dawson.hopkinson@us.af.mil. Note: .zip files are not an acceptable format for the Air Force Network and will not go through our email system.

The offeror shall submit the following with their quote: solicitation number, contact name, address, e-mail, and telephone number of the offeror, CAGE code, Unique Entity ID number, size of business.

All companies must have an active registration in the System for Award Management at https://www.sam.gov and be registered for the NAICS to be considered for award. The Government will not provide contract financing for this acquisition.

II. SPECIFIC QUOTE INSTRUCTIONS:

A. Price – Contractor shall provide CLIN structure with their quote. All CLINs must be firm fixed price. Please state the last date you can accept a contract and still perform this requirement.

B. Technical - Offeror shall submit their quote to show how their service meets the PWS not to exceed 10 pages. The technical quote should address how the offeror would take action when a social media post is found to have negative conduct, which includes, but is not limited to, cyberbullying, hate speech, mis/disinformation, and harassment, is also prejudicial to the USAFA and Air Force mission in that it can be unprofessional and unethical in nature, and can interfere in legal and administrative processes.

C. Past Performance – Submit up to two examples of past performance for the military or academia social media monitoring not to exceed 10 pages. The past performance volume should demonstrate how the past performance is relevant to the PWS.

D. Other Documentation – Any other documentation. The offeror shall complete all necessary fill-ins and certifications required by this solicitation and submit those pages unless available on sam.gov (https://www.sam.gov/portal/public/SAM/).

(End of Addendum)

ADDENDA TO FAR 52.212-2: Evaluation-Commercial Products and Commercial Services

(a) Award will be made based on the competitive quote as Best Value (BV). If more than five quotes are received, the lowest price five quotes will be evaluated for “Best Value.”

The following factors shall be used to evaluate quotes:

Part I -Price Part II – Past Performance Part lII - Technical - Capability of the service to meet the Government’s requirement

(b) A written notice of award or acceptance of a quote, mailed or otherwise furnished to the successful vendor within the time for acceptance specified in the quote, shall result in a binding contract without further action by either party. Before the quote’s specified expiration time, the Government may accept a quote (or part of a quote), whether or not there are exchanges after its receipt, unless a written notice of withdrawal is received before award.

By submission of its offer, the offeror agrees to all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as USAFA Social media Monitoring Services Solicitation #: FA700024Q0010 | Page evaluation factors. Failure to adhere to all solicitation requirements may result in an offer being determined unacceptable and ineligible for further evaluation. The determination to eliminate an offeror from further evaluation for failure to adhere to solicitation requirements is at the Government’s sole discretion. The evaluation process shall proceed as follows:

(End of Addendum)

Provisions and Clauses

FAR Provision *52.212-3, Offeror Representations and Certifications -- Commercial Items (Dec 2022), with its Alternate I (Oct 2014), applies to this acquisition. All vendors must be registered in System for Award Management at https://www.sam.gov/portal/public/SAM/ at the time of Quote submittal.

FAR clause at 52.212-4, Contract Terms and Conditions -- Commercial Items (Dec 2022), applies to this acquisition.

5352.201-9101 OMBUDSMAN (OCT 2010)

(a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection

Commented [SU1]: Check font throughout the document to ensure it is consistent.

official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.

(b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution.

Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).

(c) If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Mr. James Anderson, 8110 Industrial Drive, STE 103, USAFA, CO 80840, Telephone number 719-333-2074, FAX 719-333-9018, Email: james.anderson.72@us.af.mil.

Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/DRU/SMC ombudsman level, may be brought by the interested party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.

(d) The ombudsman has no authority to render a decision that binds the agency.

(e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the Contracting Officer.

The attached provisions and clauses apply to this acquisition. All provisions and clauses regulations references are found either in the FAR; Department of Defense Federal Acquisition Regulation Supplement (DFARS); Department of the Air Force Federal Acquisition Regulation Supplement (DAFFARS) and may be viewed under https://www.acquisiton.gov. These applicable provisions and clauses will be incorporated either by reference or in full text and made part of the contract upon award.

(End of clause)

Defense Priorities and Allocations System (DPAS) and assigned rating do not apply to this acquisition.

All questions shall be submitted no later than 11:00 a.m. MST, 14 December 2023 by email to, dawson.hopkinson@us.af.mil and susan.ulma@us.af.mil.

Quotes are due via email no later than: 22 December 2023, 10:00 AM MST.

Attachments

Attachment 1: Performance Work Statement (PWS) Attachment 2: Wage Determination Attachment 3: Provisions and Clauses