Attachment_1_-_Rev._2_PWS_Glass_Cleaning.doc

PERFORMANCE WORK STATEMENT

FOR

GLASS CLEANING SERVICES

United States Air Force Academy, Colorado Revision 2 22 February 2019

PERFORMANCE WORK STATEMENT

FOR

GLASS CLEANING SERVICES

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment and labor necessary to ensure that glass cleaning services are performed at the United States Air Force Academy (USAFA), Colorado in a manner that will maintain a neat and professional appearance. The estimated workload data is at Appendix A.

1.1. CLIN 0001 – BASIC SERVICES. The contractor shall provide glass-cleaning services to the on-base locations designated in Appendix A. Individual task orders will be issued to define facilities to be cleaned, quantity (frequency), and period of performance. Glass-cleaning services will include washing the interior and exterior sides of all glass to include glass in doors, partitions, walls, windbreaks at entrances, mirrors, and etc. All glass, screens, and adjacent sills, frames, ledges, and etc. shall be free of dirt, film, smudges, streaks, debris, water, and other foreign matter. The contractor will be responsible for any damage to the screens caused by the contractor in the performance of this work. The services shall include complete cleanup of the work area, leaving no debris or cleaning supplies. The contractor shall perform the following services in accordance with the Occupational Safety and Health Administration (OSHA) and the American National Standards Institute (ANSI) safety guidelines:

· Wash and dry glass, windows, and/or spandrel panels.

· Inspect glass and seals of windows to ensure the seals have not failed and notify Contracting Officer’s Representative (COR) when glass/windows need to be repaired or replaced.

· Remove, clean, and replace screens as required. If screens are damaged or need repair, notify COR immediately.

· Remove foreign matter and clean frames, casings, and sills.

1.2. CLIN 0002 – ABOVE AND BEYOND and SPECIAL EVENT GLASS CLEANING SERVICES.

1.2.1. ABOVE AND BEYOND. The contractor will provide price per square foot, in accordance with the Attachment 2 – Price Schedule. Above and Beyond services will cover glass-cleaning services, as described in paragraph 1.1, for any facility at USAFA. This may include services for facilities identified in Appendix A or facilities not identified in Appendix A. The Government will request and the contractor will provide a proposal based on the price per square foot in Attachment 2 and the associated square footage. The Government will either execute a task order for the above and beyond service or will pay via Government Purchase Card (GPC).

1.2.2. SPECIAL EVENT GLASS CLEANING. Upon notification by the COR, the contractor shall perform special event glass cleaning services as required. Special event services will be performed at the proposed price for the appropriate facility. If the special event request causes services to be performed twice in one performance period (monthly, quarterly, etc.), the Government will pay for the additional service via GPC. If the service is to exceed the $25,000 threshold for GPC, prior to the requested service, the Government will issue a separate task order under CLIN 0002 Above and Beyond services. If this work involves only a part of the facility and not the whole facility, the Government will request and the contractor will provide a proposal based on the price per square foot in Attachment 2 and the associated square footage.

1.2.2.1. SCHEDULE. The COR will notify the contractor of these requirements not later than three (3) calendar days in advance of the date in which the work is to be done.

2. SERVICE DELIVERY SUMMARY.

Clean glass, Screens, Sills, and Frames.

Glass-cleaning services will include washing the interior and exterior sides of all glass to include glass in doors, partitions, walls, windbreaks at entrances, mirrors, and etc. All glass, screens, and adjacent sills, frames, ledges, and etc. shall be free of dirt, film, smudges, streaks, debris, water, and other foreign matter.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The government will provide, without cost to the contractor, water and electricity. The contractor shall use electricity from existing outlets. The contractor shall conserve water to the maximum extent possible.

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL. Contractor shall develop and maintain a quality program to ensure glass cleaning services are performed in accordance with commonly accepted commercial practices and OSHA/ANSI safety guidelines. The contractor shall develop and implement procedures to identify and prevent defective services from recurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Delivery Summary. The COR must have a specific quality control inspector to notify in case of customer complaints.

4.2. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

4.3. GOVERNMENT REMEDIES. The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (Oct 2018), for contractor’s failure to correct nonconforming services.

4.4. WORK IDENTIFICATION AND SCHEDULING. The contractor shall schedule the work to be performed under this contract and obtain the Facility Manager’s coordination with that schedule. A Facility Manager’s listing will be provided upon award of the contract, then as updates occur. The contractor shall submit the work schedule for approval by the COR prior to implementation. The schedule shall list the specific buildings to be cleaned and the specific day when they will be cleaned. The contractor shall comply with the approved schedule except for delays beyond his control, e.g. inclement weather. The contractor shall notify the COR of any delays and coordinate the rescheduling of all delayed work with the appropriate facility manager. Changes to the schedule shall be submitted for COR approval prior to implementation. The Contracting Officer may direct changes to the schedule at any time during the life of the contract. Facilities and frequency of glass cleaning is in Appendix A, Workload Data.

4.4. HOURS OF OPERATION. Work under this contract shall be performed during the hours 7:30 A.M. through 4:30 P.M., Monday through Friday. However, the contractor shall coordinate exact days and times with each facility manager (reference Paragraph 4.4.) and provide a schedule of these coordinated dates and times to the COR at least five (5) days before the work begins. The government reserves the right to change the work schedules as long as the change is made no later than three (3) work days prior to original date.

4.4.1.

Holidays. The contractor is not required to provide services on the following Federal Holidays:

New Year’s Day Labor Day

Martin Luther King’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

4.5. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. The contractor shall not perform work during a crisis declared by the Secretary of Defense or the Overseas Combatant Commander.

4.6. CONTRACTOR FULL-TIME EQUIVALENT REPORTING. The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Air Force Academy via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

4.6.1. REPORTING INPUTS

Reporting inputs will be for the labor executed during the period of performance during each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.

4.6.2 REPORTING PERIOD

Contractors are required to input data by 31 October of each year.

4.6.3 USE AND SAFEGUARDING OF INFORMATION

Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.6.4 USER MANUALS

Data for the Air Force service requirements must be input at the Air Force CMRA link http://www.ecmra.mil. However, user manuals for government personnel and contractors are available at the Army CMRA link.

5. APPENDICES.

A. Estimated Workload Data B. Environmental Management System Commitment Statement

APPENDIX A

ESTIMATED WORKLOAD DATA

APPENDIX B

MAPS AND/OR SITE PLANS

(PROVIDED ON CD)