Atch_1_-_Helo_MX_PWS_27_Aug_15.pdf

PERFORMANCE WORK STATEMENT (PWS)

for

HELICOPTER MAINTENANCE SUPPORT SERVICES

for

AFGSC and the 374th MXG

Sol #: FA6800-15-R-0001

TABLE OF CONTENTS

Chapter 1 – EXPECTATIONS

1.1. Description of Services

1.2. Goals and Objectives

Chapter 2 – SERVICE PROVIDER FURNISHED SERVICES/PROPERTY

2.1. Mission Description

2.2. Site Management

2.3. Personnel

2.4. Security Requirements

2.5. Pass and Identification Requirements

2.6. Training

2.7. Service Provider-Provided Training

2.8. Equipment, Property and Supplies- Service Provider

2.9. Information Technology Equipment (ITE)

2.10. Government Property- SP Responsibilities

2.11. Custodial Services and Housekeeping

2.12. Conservation of Utilities

2.13. Key/Combination Control

2.14. Vehicles

2.15. Service Provided Contingency Plans

2.16. Emergency Plans and Services

2.17. Occupational Safety and Health

2.18. Safety

2.19. Environmental Protection

2.20. Technical Guidance

2.21. Records Management

2.22. Financial Management

2.23. Supporting Tasks and Required Reports

2.24. SP Directives/Instructions/Regulations

2.25. Quality Control

2.26. Supply

2.27. Transition

Chapter 3 – GOVERNMENT FURNISHED PROPERTY/SERVICES

3.1. Facility

3.2. Government Property

3.3. Support Services

3.4. Government Provided Training

3.5. Government Performance of Services

3.6. Contracting Officer Representative Surveillance

Chapter 4 – AIRCRAFT MAINTENACE

4.1. Aircraft Maintenance Management

4.2 Aircraft Maintenance Plans/Programs/Procedures

4.3 Aircraft Maintenance Functions

Chapter 5 – AIRCRAFT WEAPONS MAINTENANCE

5.1. Description of Services

5.2. Storage

5.3. Maintenance Requirements

5.4. Academic Training

Chapter 6 – GOVERNMENT PERFORMANCE THRESHOLDS

6.1. Performance Thresholds (Per Base)

Appendices

Appendix A Minimum Daily Aircraft Requirement (MDAR)

Appendix B Reports

Appendix C Special Training, Certification, and License Requirements

Appendix D In-Process Inspections (IPIs)

Appendix E Supporting Tasks

Appendix F UH-1N Debriefing Checklists

Appendix G Facility/Snow Removal/Grounds Maintenance Dimensions

Appendix H Technical Orders

Appendix I Glossary of References and Supporting Information

Appendix J Acronyms and Definitions

Tables

Table 1 Assigned Aircraft Logistics Support Concept Breakout

Table 2 Quality Control Minimum Evaluation

Table 3 MI Surveillance Requirements

Table 4 Performance Thresholds

CHAPTER 1

EXPECTATIONS

1.1. Description of Services

1.1.1. Maintain mission-capable helicopters twenty-four hours a day, seven days a week (24/7) to support mission requirements at the following locations: F.E. Warren Air Force Base (AFB), Wyoming, Malmstrom AFB, Montana, Minot AFB, North Dakota and Yokota Air Base (AB) , Japan.

1.1.2. Maintain only aircraft assigned to this contract and provide aircraft maintenance support for off-station recovery of aircraft maintained under this contract (Appendix A).

1.2. Goals and Objectives. Service Provider (SP) shall:

1.2.1. Provide customers with quality, mission-ready helicopters on time.

1.2.1.1. Conduct safe, efficient, and effective sortie production.

1.2.2. Meet or exceed contract and Government surveillance performance objective thresholds.

These performance thresholds may be adjusted periodically by the Government.

1.2.3. Ensure readiness of SP personnel and equipment to meet mission requirements.

1.2.4. Be environmentally responsible. Support and participate in Air Force Lean initiatives and

Federal Green Procurement Program.

1.2.5. Preserve Air Force resources through a proactive safety/security programs.

1.2.6. Establish a culture which integrates risk management in all operational decisions.

1.2.7. Conduct daily operations in a professional/courteous manner.

1.2.8. Provide fully trained and qualified professionals who are customer service oriented.

CHAPTER 2

SERVICE PROVIDER FURNISHED SERVICES/PROPERTY

APPLICABLE TO ALL

2.1. Mission Description

2.1.1. Provide mission-capable helicopters twenty-four hours a day, seven days a week (24/7) to support mission requirements at the following locations: F.E. Warren AFB, Wyoming, Malmstrom AFB, Montana, Minot AFB, North Dakota and Yokota AB, Japan.

2.1.1.1. When there is no alert requirement the SP has the flexibility to setup duty shifts at their discretion to meet the daily mission requirement and the other requirements of the PWS. The

SP will have standby personnel available to respond within one hour outside of scheduled duty hours.

2.1.1.2. Yokota only: Typical daily flight times are between 0600 and 2200, however SP shifts shall be adjusted to support the mission requirement.

2.1.2. Maintain only aircraft assigned to this contract and provide aircraft maintenance support for off-station recovery of aircraft maintained under this contract (Appendix A).

2.2. Site Management

2.2.1. The SP shall support and provide input to all applicable Wing/Unit Plans, support agreements, weather evacuation support, Memorandum of Agreement (MOA), Host Tenant

Support Agreements (HTSAs), Inter-Service Support Agreements (ISSAs), Operations Plans

(OPlans), Exercise Plans, other applicable plans, and provide all required reports. The SP shall participate in the development of Government plans that involve SP controlled resources. The above may be adjusted periodically.

2.2.2. The SP shall prepare all correspondence relating to maintenance management required in the execution of the services required by this PWS. The correspondence that is PWS-related shall consist of, but not limited to, replies, requests for depot assistance, reports, and routine correspondence to the base/installation or other activities. Messages shall be prepared IAW

AFMAN 33-152. Correspondence concerning aircraft/equipment repairs shall be coordinated with the COR prior to distribution. Other correspondence between the SP and Government, to include all electronic correspondence (e-mail and fax) shall be courtesy copied (cc) to the COR.

2.2.3. The SP shall attend/brief at daily/weekly/monthly/quarterly meetings and provide information/metrics as requested by the COR. These meetings include but are not limited to the following and frequency of these meetings may increase or decrease.

Production

Scheduling

DIFM

MICAP

Group Standup

Wing Standup

2.2.3.1. AFGSC only: A daily maintenance standup will be conducted each duty day in the following manner: a teleconference or video teleconference will be conducted by the 582 HG requiring attendance by contracted maintenance managers and respective COR. Each contract maintenance site manager (or designated representative), along with a COR, will make contact with the 582 HG at 0700 MST each duty day. Topics discussed will be the previous day's flying and maintenance schedule deviations, current day's flight schedule, aircraft status, MICAPs, or other applicable topics affecting mission execution.

2.2.4. Annual Multi-functional Team Program Management Review and Contract Management

Review Meeting. Upon request or at least annually, the SP shall meet with the COR, HQ

AFGSC/A4PM and the CO to promote a “partnership” for identifying and resolving negative trends, achieving clarification, and to discuss and resolve issues.

2.3. Personnel

2.3.1. Exercise management, operational control, and retain full responsibility for, performance requirements set forth in this PWS. SP personnel shall conduct daily operations involving customers in a professional/courteous manner. The Government will not exercise any direct supervision over the SP’s employee performance under this contract. Government observations will be conducted as indicated in this PWS, the Quality Assurance Surveillance Program (QASP)

, Mandatory Procedures (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a

Contracting Officer’s Representative, AFI 21-101 and clauses included in the contract.

2.3.2. Provide only properly trained, qualified, and certified technicians to meet mission requirements. The SP must be able to understand technical orders, AFIs, and other applicable guidance relevant to this contract performance. Additionally, the SP must be able to properly document maintenance actions in applicable forms and maintenance information systems (MIS).

Employee’s training record shall be provided to the Government upon request.

2.3.3. All employees shall have a minimum of a secret clearance or interim clearance while security clearance is pending. Individual Security clearances are accomplished by the SP Facility

Security Officer (FSO) through the Defense Security Service.

2.3.4. Ensure that all employees, prior to starting work, possess certification from a FAA certified institute or aircraft maintenance military training, which validates knowledge of aircraft practices and procedures. The minimum requirement for maintenance personnel is documented aircraft maintenance military training or commercial equivalent FAA certified training (i.e.

Airframe and/or Power plant license). Certified maintenance personnel must have at least 1 year experience within the last 5 years.

2.3.5. Submit the names of its company officers, parent companies, and parent company officers to the Contracting Officer (CO) at the Pre-performance Conference. Changes to the list shall be submitted to the CO within 30 calendar days after the change.

2.3.6. Provide a central point of contact with the Government on site at all times at each site. The on-site POC shall have knowledge and ability to act and respond for the SP on all maintenance concerns relating to daily operations of this contract.

2.3.7. Furnish, in writing, to the PM and local COR, the names and phone numbers of the SP on-site management and supervisory personnel NLT the contract pre-performance conference. The

PM and local COR will be notified immediately of any proposed changes to the SP's key personnel. A revised listing will be provided to the PM and COR within 5 workdays after changes occur.

2.3.8. Provide to COR a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned as changes occur.

2.3.9. Appoint personnel, by letter, to perform supporting tasks NLT contract start date

(Appendix E).

2.3.10. Conduct random drug tests on all SP employees who are employed under this contract.

SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.3.10.1. SP employees shall be subject to substance abuse testing as a result of AFI 91-204, Safety Investigations and Reports, investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. Results of the test(s) shall be provided to the

Government solely for the purpose of completing an investigation IAW AFI 91-204, and AFGSC

SUP 1, Safety Investigations and Reports.

2.3.11. The SP shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities. Background investigations shall be used to screen employees.

2.3.12. The SP shall not employ any person who is an employee of the Department of the Air

Force (AF), either military or civilian, if such employment would be contrary to the

Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, and DoD 5500.07-R, Joint Ethics Regulation (JER), unless such person has received written waivers of any installation policies restricting employment and written approval of off-duty employment.

2.3.13. The SP shall not employ any person who is a spouse or dependent child of a Department of the AF employee (either military or civilian) when the AF employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

2.3.14. Acknowledge that off-duty employment of active duty military personnel may interfere with the SP’s ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel, and permanent change of station orders. The abrupt absence of these personnel shall not constitute an excuse for non-performance under this contract.

2.3.15. Personnel must be able to read, write legibly, speak, and understand English.

2.3.16. Retired DoD personnel and dependents who are employed by a SP may not use their sponsorship privilege for the SP’s benefit.

2.3.17. Ensure that all personnel present a clean, neat, professional appearance in accordance with established company standards. All employees shall wear distinctive clothing, clearly identifying them as SP personnel to include shirts, jackets and hats. This distinctive clothing shall be worn at all times in the performance of duties. The SP employees shall wear seasonal clothing and personal safety equipment to conform to OSHA Standards. This includes, but is not limited to, the following SP provided items: hearing protection, safety shoes/boots, leather work gloves.

2.3.17.1. The SP and CO shall jointly determine the appropriate dress for situations not covered above or for which an interpretation must be decided. All SP personnel shall be in company distinctive clothing NLT 30 calendar days following contract start date.

2.3.18. The SP and its employees shall comply with the AF and local base facilities tobacco policy as described in AFI 40-102 and local policies.

2.3.19. All employees that drive onto the installation must have a valid driver’s license, current vehicle registration and current proof of insurance. Employees must obey current base traffic laws and regulations IAW AFMAN 31-116, local policies and any updates to base traffic regulations. All SP personnel riding motorcycles, scooters, or otherwise motored wheeled vehicles on-base must possess a valid driver’s license endorsement (if applicable) and a

Motorcycle Safety Foundation safety class completion card indicating class attendance.

2.3.20. SP personnel may be required to travel in performance of assigned functions IAW this

PWS. When travel is required, the SP shall submit a request to the COR identifying the purpose, location, dates, personnel (name and title) and an estimated cost of the TDY (per diem, rental car, airline tickets, etc.). Travel expenses will be cost reimbursable. Travel will be expensed per

Joint Travel Regulations (JTR).

2.3.21. Yokota only: SP personnel and SOFA status dependents shall follow USFJ 31-205, Motor Vehicle Operations and Traffic Supervision, and 374 AWI 31-204, YAB Motor Traffic

Supervision, and report all on and off installation violations and incidents to the applicable

USAF First Sergeant and COR.

2.3.22. Yokota only: Status of Forces Agreement

2.3.22.1. Invited contractor or technical representative status - Japan (Applicable to US Firms only).

(a) Contractor employees may be classified as members of the “civilian component” under

Article I (b) of the SOFA between Japan and the United States. This classification may be available, upon application, to all of the contractor’s employees who are United States citizens, who do not ordinarily reside in Japan, and whose presence in Japan is necessary for the execution of this contract. This classification may entitle the employee to enter Japan, pursuant to invitational orders, under Article IX of the SOFA. A contractor employee classified as a member of the “civilian component” under this Chapter shall be subject to all U.S. Forces regulations and directives which pertain to the “civilian component” in Japan. Contractor employees who ordinarily reside in Japan are subject to and responsible to comply with the procedures outlined in USFJI 36-2611 in its entirety for obtaining SOFA status. The following privileges may be extended in accordance with current U.S. DoD Directives, Military Base Inter-service Support Agreements, and the SOFA.

1) Entry into and exit from Japan as “exempt personnel”

2) Duty free import-export into and from Japan

3) U.S. customs exemptions under PL 89-436

4) U.S. customs exemptions under the Tariff Act of 1930

5) Full Base or Post Exchange (BX/PX), exchange service station, theater, and commissary, subject to merchandise Control Directives to be administered through the Office of

Information

6) Laundry and dry cleaning

7) Military banking facilities

8) Transient billeting facilities on a space-available basis, not to exceed 3 days and 3 nights

9) Open mess (club) membership, as determined by each respective club

10) Casualty assistance (mortuary services) on a reimbursable basis, as specified in AFR 143-

1 and/or similar Army and Navy regulations

11) Routine medical care to be provided on a reimbursable basis, in accordance with AFR

168-6 and/or similar Army and Navy regulations

12) Dental care is limited to relief of emergencies on a reimbursable basis

13) Employment, emergency leave, and home leave-type travel and transportation for principal U.S. civilian employees and their families will be provided on a reimbursable basis, insofar as such travel and transportation entitlements do not exceed those authorized members of the U.S. civilian component. The contractor shall not be allowed space available travel privileges aboard AMC contract or military aircraft as provided military personnel unless such person travels in a retired military status

14) DODDS Elementary and Secondary Education Facilities on a space available basis

15) Postal support, as authorized by DODM 4525-6

16) Local recreation services on a space available basis

17) Armed Forces Recreation Center, on a space available basis

18) Privately owned vehicle (POV) operator’s license

19) Registration of POV

20) Purchase of petroleum and oil products

(b) Whenever the word “reimbursable” is used in the aforementioned logistic support/privileges, it means that the contractor shall pay the U.S. Government for the Services rendered and/or supplies utilized.

(c) The above privileges may be granted to U.S. citizen personnel as long as they are employed under this contract. However, any violation of these privileges will be cause for immediate withdrawal of such privileges for the principal and/or his dependents and could result in total loss of such privileges to all contractor Employees and Family Members under this contract.

(d) It is agreed that withdrawal of any or all of these privileges for reasons cited in para. (a) above, will not affect nor constitute grounds for delay in or nonperformance of any portion of this contract between the contractor and the U.S. Government, based on the contract or otherwise, nor will such action be considered a breach of contract or any portion thereof.

2.3.22.2. Dependents of SOFA employees lose all SOFA status Rights and Privileges if separated from the SOFA employee and shall follow procedures IAW 5AFI 36-701.

2.3.22.3. In the event a SOFA employee of the SP and their dependent are separated, they lose all

SOFA status Rights and Privileges and will follow procedures IAW 5AFI 36-701.

2.4. Security Requirements

2.4.1. All employees shall have a minimum of a secret clearance or interim clearance while security clearance is pending. Individual Security clearances are accomplished by the SP Facility

Security Officer (FSO) through the Defense Security Service.

2.4.2. SP shall appoint a security representative for the on-base long-term visitor group IAW AFI

31-601. The security representative may be an additional duty position. The security representative, working in concert with the security manager of the requesting activity shall provide employees with training required by DoDM 5200.01-V1, DoD Information Security

Program: Overview, Classification, and Declassification, AFI 16-1404, AFI 31-601 and local directives.

2.4.3. The SP shall enter into a long-term Visitor Group Security Agreement (VGSA) for service performance on base. This agreement shall outline how the SP integrates security requirements for service operations with the AF to ensure effective and economical operation on the installation.

2.4.4. The SP shall maintain a current listing of all employees on a Visitor Access List (VAL).

The VAL shall include employee's name, social security number, and current level of security clearance. The VAL shall be validated and signed by the SP's FSO and provided to the COR and local Information Protection Office prior to the performance start date. The listing shall be updated and provided when an employee’s status or information changes. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation.

The VAL shall include:

Name, address, and telephone number of company representatives

The contract number and contracting agency, if applicable

The highest level of classified information that the SP’s employees require access to

The location(s) of service performance

Any change to information previously provided under this paragraph

2.4.5. All SP employees require unescorted entry to controlled/restricted areas due to the location of Government provided facilities and work areas. SP personnel are required to obtain flight line access badges, if required by the host base.

2.4.6. SP shall ensure areas controlled by SP personnel comply with the Installation Security

Instruction/Plan for Force Protection Condition (FPCON) procedures, Random Antiterrorism

Measures and local search/identification requirements. The SP shall be responsible for the above

FPCON requirements in all assigned facilities and aircraft parking ramp. The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.4.7. SP personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in State Codes, DoD regulations, AFIs, and applicable Supplements to include AFI 10-245, Antiterrorism (AT), AFI 31-101, AFMAN 31-116, Air Force Motor Vehicle

Traffic Supervision, and AFMAN 31-113, Installation Perimeter Access Control, for access onto installations.

2.4.7.1. Monitor and control access into controlled/restricted areas. SP personnel shall not enter controlled/restricted areas and/or base facilities unless specifically authorized in performance of their duties. If required, SP shall implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel require access. Building/hangar doors will be closed if SP is not in building/hangar this includes hangar doors if no one is in the hangar or exterior doors leading into rooms and no one is in the rooms.

2.4.8. SP shall comply with AFI 71-101, Vol-1, Criminal Investigations Program and AFI 71-

101, Volume-2, Protective Service Matters. SP personnel shall report to security manager any information or circumstances of which they are aware that may pose a threat to the security of

DoD personnel, SP personnel, resources, and classified or unclassified defense information.

2.4.9. IAW AFI 31-501, CAC card issuance and access to Automated Information Systems will be prohibited until clearance/investigation has been verified. Trusted Associate Sponsorship

System Trusted Agents will verify this information through the local security office before authorizing CAC issuance and Government computer access.

2.4.10. The SP shall comply with DoDM 5200.01-V1, Enclosure 3., AFI 33-200, Information

Assurance (IA) Management, AFSSI 7700, Emission Security; AFI 10-701, OPSEC, 5200.01-V1 and V4, DoD Information Security Program and AFMAN 33-152, User Responsibilities and

Guidance for Information Systems.

2.4.11. Appoint an OPSEC POC to track and report SP completion of Government- furnished

OPSEC training. Upon completion of training, send to the Government OPSEC Manager IAW

AFI 10-701.

2.5. Pass and Identification Requirements

2.5.1. All SP personnel seeking to enter bases for employment must submit to a criminal history background check conducted by the SFS. Cooperation with the investigation is mandatory for entry to local bases. SP personnel failing to complete/pass a background check will not be allowed to work on bases. Deviations from this guideline are permitted on a case by case basis as determined by each base.

2.5.2. The SP shall ensure the following pass and identification items required for contract performance is obtained for employees:

2.5.2.1. DD Form 1172-2, Application for Identification Card/DEERS Enrollment.

2.5.2.2. Controlled/Restricted Area Badge may be required by individual sites.

2.5.3. When an employee terminates employment, regardless of the circumstances, the SP shall retrieve pass and identification items issued to employees in the performance of this contract and returned within 3 days to the appropriate security manager.

2.6. Training

2.6.1. The SP shall develop a comprehensive training program that shall ensure a properly trained and qualified workforce is available throughout the life of the contract. AETCI 21-112 may be used as a guide.

2.6.2. The SP’s Training Program shall contain procedures to ensure employees are fully trained, task proficient and task certified prior to being declared position qualified for each aircraft or equipment servicing, towing and maintenance duty position category. The SP shall establish qualification standards for each position.

2.6.3. SP personnel assigned shall be fully trained/qualified to a level of performing without direct supervision prior to being declared position qualified. All training required as a result of this PWS, including Federal, or State requirements to maintain certification or qualification shall be the responsibility of the SP. Loss of certification which leads to retraining shall be at the SP’s expense.

2.6.3.1. The Government will provide technical training for new equipment requirements/technologies not currently addressed in this PWS. This training will be provided to an initial cadre of SP personnel requiring specialized formal training, not to exceed 25% of the target population. Requests for training shall be submitted a minimum of 90 calendar days prior to class start date by the SP through the COR to the PM. Allowable costs will be reimbursed under the Travel CLIN.

2.6.3.2. All other required training shall be provided, and conducted, by the SP. Course development plans, and Plans of Instruction shall be included in the SP Task Certification and

Qualification Training Plan.

2.6.4. As soon as available prior to start of the basic contract period, the Government will provide Equipment Custodians, and their alternates, initial custodial training as outlined in AFI

23-101.

2.6.5. SP employees who have prior training and experience on similar aircraft or equipment such as Navy, Army, and civilian aircraft (with FAA Certification/License), or current personnel transferring to other maintenance sections, shall have their prior experience and qualification records reviewed by the Supervisor and the SP Training Manager and the individuals training records shall be annotated accordingly. As a minimum, these individuals shall complete a SP

Familiarization Course, a structured MDS specific OJT program and a position task evaluation/certification process.

2.6.6. The SP shall formulate, and submit to the COR and CO an electronic copy of a comprehensive Aircraft Maintenance Training/Qualification/Certification Plan for its personnel for each function or work center, NLT the pre-performance conference, and upon revision, for review and acceptance by the CO. (See Appendix C for special training, certification, and license requirements). This plan shall include, as a minimum:

2.6.6.1. A special certification program IAW AFI 21-101 and TO 00-20-1 (Appendix C). SP shall outline procedure for certifying employees on special certification tasks in the training plan.

SP PM will sign all special certifications.

2.6.6.2. Specific milestones, frequencies, and intervals, as to when any training, qualification, or certification will occur.

2.6.6.3. Specific methods and procedures as to how training and task qualification/certification will be accomplished and by whom.

2.6.6.4. SP developed personnel training and qualification levels/standards commensurate with specific aircraft and associated equipment maintenance tasks. These standards shall parallel those acceptable to the AF and commercial aircraft and avionics industry.

2.6.6.5. CPR, blood pathogen and first aid training IAW OSHA standards. This training shall be documented in SP training records and the Maintenance Information System (MIS).

2.6.6.6. Environmental and Safety training, as required, and document the training in SP training records and the MIS IAW AFI 32-7001, Environmental Management.

2.6.6.7. Use and management of HAZMAT containers or tanks, container marking and labeling, preparedness and prevention, and contingency planning.

2.6.6.8. Corrosion control training IAW AFGSCI 21-105, Structural Maintenance and Corrosion

Control Programs and document the training in SP training records and the MIS.

2.6.6.9. Explosive safety training program that meets the requirements for initial and recurring training IAW AFI 91-202, The US Air Force Mishap Prevention Program. Training Plan should be submitted NLT the pre-performance conference, and upon revision, for review and acceptance by the CO.

2.6.7. The SP shall train primary and alternates in all tasks to prevent one-deep manned difficulties.

2.6.8. The SP may maintain individual training records on each employee through use of the

Training Business Area (TBA), GO-81 application or use any automated training record to document locally conducted task type training. As a minimum if used, those records shall contain all tasks on which the individual is qualified to perform maintenance/inspections, initials or name of the individual who provided the training, initials or name of the employee, the date training was started, and the date training was conducted/completed. Training records shall be made available to the Government upon request. All ancillary/recurring training and special certifications shall be documented in IMDS, ADLS, or an Air Force approved SP database.

2.6.9. SP personnel are eligible to enroll in Education Logistics and Communications (A4/6) correspondence courses at http://www.au.af.mil/au/afiadl Advanced Distributed Learning

Service (ADLS) courses at https://www.my.af.mil/aetcadlsprod and may participate in Air Force training courses requiring TDY when it is of direct benefit to the Government and approved by the COR. The Government will reimburse actual training costs, per diem, and travel at

Government rates IAW JTR. Allowable costs will be reimbursed under the Travel CLIN.

2.7. SP Training Provided to Government

2.7.1. Provide familiarization training, for aircrew members on refuel team m ember/Supervisor and Tow Team Member/Supervisor as requested. Request must be coordinated with COR and site manager.

2.7.2. Provide aircraft familiarization training, for aircraft washes, to host base personnel who are trained to perform Nuclear, Biological and Chemical contamination control as requested.

Request must be coordinated with COR and site manager.

2.7.3. Provide aircraft familiarization training to local fire department and host wing Crashed, Damaged or Disabled Aircraft Recovery (CDDAR) team.

http://www.au.af.mil/au/afiadl https://www.my.af.mil/aetcadlsprod

2.8. Equipment, Property and Supplies - Service Provider

2.8.1. Provide all office and administrative supplies used in performance of this contract. This includes, but is not limited to:

Pens, Pencils

Markers

Printer paper

(includes aircraft forms)

Printer Toner Cartridge

Stationary

Labels

Transparent tape

Scissors

Laminate Supplies

Binders

Aircraft forms binders

Staple Machines

Envelopes Hole Punches Paper clips

Computer Storage

Media

Staples

Label card holders

(include tool cabinet roll-around)

2.8.2. Provide any beepers, facsimile machines, shredders, and cellular phones.

2.8.3. Provide any computer systems deemed necessary for internal operations (e.g., payroll database systems.) This includes computer network and internet capability for SP internal operations (non-Government official business). The computers shall comply with Public Law

100-235, Computer Security Act of 1987.

2.8.4. Items such as appliances (microwave, refrigerator), furnishings (tables, chairs), or other equipment for common areas will be made available at the discretion of the government and are not guaranteed to be provided through-out the life of the contract. If SP chooses to replace unserviceable items, installation facilities excellence standards must be met. Repair/replacement of such items will not be reimbursed by the Government. At that point, the replaced items become the property of the SP.

2.8.5. SP shall provide all required personal protection equipment (PPE), e.g., respirators, hearing protection (includes microphone headset for flight line), eye protection, all gloves, steel-toed boots, fall restraint harness, fall restraint lanyards, etc., IAW AFOSH and OSHA requirements. The SP will also pay for all certifications/recertification with the fall restraint systems, to include Personal Fall Arrest System if equipped, even if owned by the government.

This PPE determination is based upon any exposure evaluations conducted by the service provider.

2.8.5.1. SP shall provide training in and enforce the use of required PPE. Required PPE will be worn during hours of darkness and periods of reduced visibility (reflective vest, reflective belt or lighted wands).

2.8.6. SP shall provide for either the purchase or rental, and cleaning of industrial rags, disposable wipes and absorbent pads (not to include spill kits). The SP shall establish procedures to ensure positive control of rags in accordance with AFI 21-101.

2.8.6.1. The Government will provide special purpose consumable cloth, e.g., lint-free cloth, etc., as required by applicable TOs/data.

2.8.7. SP shall provide all the common hand tools that are required or needed to maintain and/or repair helicopters, support equipment and industrial equipment. The SP shall be responsible to maintain tool control and upkeep IAW the SP tool control plan.

2.8.8. SP shall provide for either the purchase or rental of parts cleaner and nitrogen required for servicing, if not provided by the government.

2.9. Information Technology Equipment (ITE)

2.9.1. The SP shall appoint an ITE custodian IAW AFMAN 33-153 and provide the appointment letter to COR NLT contract start date and within 5 workdays when changes occur. The SP shall comply with all computer system and ITE accountability procedures, including COR office, as required by the Government. All ITE and government software shall be managed and controlled

IAW AFMAN33-153. The Government will furnish ITE guides and assistance as requested and perform periodic inspections to ensure compliance in these areas.

2.9.1.1 A joint inventory shall be conducted and signed by the successor SP IAW the SP changeover/transition schedule, this PWS and FAR 52.245-1, Government Property. The SP, prior to contract start date, shall sign for ITE assets assigned to each area.

2.9.2. All ITE deletions or additions shall be approved by the COR and submitted by the SP to the host base communications activity. Notify in writing, the host base communications activity prior to the Government provided ITE declared excess.

2.9.3. The SP shall comply with all applicable Air Force System Security Instructions (AFSSI), other AF, AFGSC and local instructions and directives in the operation and use of ITE.

2.9.4. The SP shall comply with all security measures required by the Government, including initial risk analysis. Risk analysis determines if the facility is securable and if the computer equipment is properly stored. The Government will conduct Security Test and Evaluations

(ST&E) at the required intervals to ensure compliance in these areas. ST&Es are computer and network security evaluations/inspections performed by the Government to ensure SP and

Government personnel operating computers are aware of the required security regulations.

2.9.5. The Government will furnish the required ITE and application software necessary for mission accomplishment as listed in contract attachment.

2.9.6. The SP shall not attempt to repair Government furnished ITE equipment without prior approval from the Government. The government will provide maintenance support for the

Government-furnished ITE. The government will determine computer requirements and provide equipment to perform weight and balance, vibration log analysis, depot level repair tracking, message processing, supply and maintenance management MIS and automated publications management. The system(s) may include a central processing unit, monitor, printer, CD-ROM, internal hard drive, and appropriate software to comply with the contract. This equipment is subject to change based on system upgrades or replacement (ITE custodian inventory).

2.9.7. All Government provided communication equipment to include, but not limited to, ITE, telephones, and radios shall be for official use only and only used to complete required duties as stated in this PWS. Only official information will be produced, copied, sent, or distributed utilizing the above equipment IAW 33 series AFIs, AFMAN 37-104, AFI 31-401, Information

Security Program Management and all associated supplements. The SP shall use all currently installed communications equipment until replaced by the Government.

2.9.8. The Government will furnish the required equipment and applications software necessary for operation of the Government Local/Wide Area Network. Government-furnished ITE and

Local/Wide Area Network systems shall only be used for official Government business. The SP shall not use Government-furnished ITE or services for non-contract-related programs and initiatives.

2.9.9. SP automated media systems shall not be mixed with Government automated media systems without prior approval from the Government.

2.9.10. Ensure that personnel accessing information systems have the proper and current cybersecurity certification to perform information assurance functions IAW DoD 8570.01–M, Information Assurance Workforce Improvement Program. The SP shall meet the applicable information assurance certification requirements, including DoD approved information assurance workforce certifications appropriate for each category and level as listed in the current version of

DoD 8570.01–M.

2.10. Government Property – SP Responsibilities

2.10.1. SP shall exercise management and control and have full responsibility for the accounting of Government property used in the performance of this contract. The SP shall submit a written, comprehensive Property Management Plan covering Government materials and equipment issued and listed in this PWS and attachments of this contract. The plan must outline how the SP shall control, account for, and inventory Government property, including property under the control of sub- SPs. The SP shall utilize existing DoD automated inventory control systems for an overall property control program. The plan must be submitted to the CO NLT the pre-performance conference for review and acceptance. Proposed changes to the plan must be reviewed and accepted by the CO prior to implementation. SP shall designate custodians and alternates to receive and account for all Government property.

2.10.2. SP shall make property custodians and their alternates available for Government provided initial custodial training.

2.10.3. The SP/COR shall conduct a joint Government property/equipment annual inventories using the GFE lists within this contract and the applicable accountability system. Additionally, Government property listed within the contract shall be the basis for the initial inventory. At contract performance start date, the SP shall provide and maintain an accurate and composite inventory method and documentation of all Government property and equipment. The inventory and updated documents shall be maintained and posted on Government furnished computer

Comment [CRC1]: Listings are certainly subject to change.

network server. The Government shall be granted read-only access to the inventory and updated computer files. The inventory and updated document must be accepted by the COR and CO.

2.10.4. The SP shall track all Non-EAID (Equipment Authorized In-use Detail) property. This program shall become the primary means of performing the annual Government property inventory for Non-EAID equipment. Labels shall be affixed to furniture items out of sight, underneath tops, ledges, etc.

2.10.4.1. SP shall submit requests for additional, replacement, or turn-ins of Government-furnished Non-EAID (office and facility furnishings and non-EAID items) required in performance of the contract through the COR to CO for approval and are not guaranteed to be provided through-out the life of the contract. If SP chooses to replace unserviceable items, installation facilities excellence standards must be met. Repair/replacement of such items will not be reimbursed by the Government. At that point, the replaced items become the property of the SP.

2.10.4.2. The government will maintain and repair equipment leased/rented by the government and provided to the SP for use on the contract. In the case of loss or damage beyond fair wear and tear, the SP’s liability/negligence shall be to reimburse the government for 100 percent of all expenses incurred. The provisions of the government lease agreements setting forth liability for loss or damage to leased equipment shall be made available for the SP’s inspection upon request to the CO.

2.10.5. The government will determine computer hardware/software requirements and provide as required. The system(s) may include a central processing unit, monitor, printer, CD-ROM, internal hard drive, and appropriate software to comply with the contract. This equipment is subject to change based on system upgrades, attrition, or replacement.

2.11. Custodial Services and Housekeeping

2.11.1. Maintain government-furnished facilities within the SP’s area of responsibility in a neat, clean, and orderly manner, free from fire, environmental and safety hazards. The SP shall be responsible for purchasing facility upkeep supplies, (i.e. brooms, mops, buckets, and paper products). Items used in performing custodial services will not be used on aircraft. Ensure trash cans are emptied and trash deposited in appropriate receptacles adjacent to the building. For common use areas in jointly occupied facilities, the government and SP will share the responsibility for custodial services.

2.11.2. SP shall ensure hangars, industrial areas, office, break room, warehouses, and restroom areas under the SP’s control present a professional (clean and neat) appearance at all times; i.e., (not inclusive) floors, surfaces, walls, baseboards, ceilings, light fixtures, vents, glass, blinds, furniture and personnel lockers are clean, free of litter and foreign debris and carpets are vacuumed. As a minimum, floors shall be mopped, waxed and/or vacuumed weekly. In addition, if VIPs are scheduled to visit the facility additional emphasis will be placed in these areas to include restroom and hangar areas to present a professional appearance.

2.11.3. Pick up and properly dispose of trash/refuse generated by SP personnel.

2.11.4. Industrial area floors shall be maintained so that fluid spills (i.e., hydraulic fluid, oil, fuel, etc.), sealant, grease and foreign debris are cleaned/removed as they occur, when associated with maintenance actions. Maintenance includes sweeping and mopping on a scheduled basis.

2.11.5. Appliances (e.g., microwave ovens, refrigerators, ice machines, etc.) shall be clean and maintained in sanitary condition at all times and shall be subject to COR and AF inspections.

2.12. Conservation of Utilities

2.12.1. The SP shall instruct employees in utilities conservation practices. The SP shall be responsible for operating under conditions that preclude the waste of utilities and support and assist in local base conservation of utilities programs IAW EO 13423.

2.12.2. During cold weather, (less than 33 degrees Fahrenheit), the hangar doors will remain closed until the last possible minute. Doors will only be opened the minimum distance to hangar/remove aircraft/item in/out of hangar and doors will be closed as soon as the aircraft/item is hangared/removed. If multiple aircraft/items are to be hangared/removed the doors will be closed and reopened to complete each hangaring/removal.

2.13. Key/Combination Control

2.13.1. Establish and implement a lock/key control program, ensuring that all lock/keys issued to the SP by the government are not lost, misplaced or used by unauthorized persons. Keys issued to the SP by the government shall not be duplicated. Immediately confiscate keys/change codes to prevent access by individuals who are placed under suspension or terminated.

2.13.1.1. Obtain keys to offices, buildings, storage cabinets, desks and padlocks. Change access door and padlock combinations inside of SP’s area of responsibility.

2.13.1.2. Report the occurrences of lost or duplicated key(s) to the unit’s key custodian and

COR.

2.13.1.3. In the event keys are lost or duplicated, re-key or replace the affected lock or locks at the SP’s expense; however, at its option, the government may replace the affected lock or locks or perform re-keying.

2.13.1.4. Prohibit the use of keys issued to the SP by any person other than the SP’s employees.

2.13.1.5. Establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons.

2.14. Vehicles.

2.14.1. The SP shall provide and maintain vehicles required to perform contracted services IAW

FAR 45-102, Government Property-Policy, DoD 4500.36R, Management, Acquisition, and Use of Motor Vehicles, AFI 24-302, Vehicle Management, and this PWS.

2.14.1.1. SP shall appoint a Vehicle Control Officer (VCO) IAW AFI 24-301.

2.14.2. The SP shall provide all general purpose vehicles for use within a 250 mile radius from the base. General purpose vehicles are defined as commercial design motor vehicles procurable and available from regular production lines and available also for civilian use. General purpose vehicles are normally used for movement of supplies, personnel and equipment in providing administrative and logistics support to installations or activities.

2.14.3. SP vehicles shall meet the fuel efficiency standards for Government agencies as set forth in Executive Order (EO) 12375, Motor Vehicles, and EO 13423, Strengthening Federal

Environmental, Energy, and Transportation Management. These vehicles shall display the company name and/or logo to ensure easy identification by security forces.

2.14.4. The SP shall be responsible for the safe, efficient, and economical, operation of motor vehicles and shall be required to maintain acceptable standards to support mission requirements

IAW AFMAN 24-306 IP, Manual for the Wheeled Operator.

2.14.5. SP shall provide fuel, oil, and lubricants for SP vehicles. Fuel, oil, and lubricants are not reimbursable.

2.14.6. The SP shall provide tools or equipment required for vehicle maintenance.

2.14.7. Vehicles used for towing aircraft and support equipment shall be compatible with lunette and pintle hook attachments per TO 36-1-121, Standardization of Lunette and Pintle, and be configured by chassis and gross axle weight rating for assigned aircraft being towed.

2.14.7.1 SP shall provide one tow vehicle from F.E Warren for operations conducted at TDY locations such as assault course, Mighty Guardian, Road Warrior, etc. with a duration of 7 days or greater (when requested by the COR).

2.14.8. Provide special purpose vehicles to perform specific functions as listed below:

2.14.8.1. The SP shall provide vehicles capable of transporting explosives (fire extinguisher squibs and rescue hoist squibs) IAW AFMAN 91-201, Explosives Transportation.

2.14.8.2. The SP shall provide aircraft tow vehicles. The SP shall ensure Towing Tractor has a capacity for towing assigned helicopters.

2.14.9. The SP shall ensure SP operated vehicles meet or exceed all safety, environmental and foreign object control standards. SP employees shall comply with base traffic instructions.

2.14.10. If SP elects to provide Low-Speed Vehicles, these vehicles must meet the same safety standards as conventional vehicles and comply with 49 CFR 571.500, Low Speed Vehicles.

2.14.11. SP shall provide a list of all vehicles at the pre-performance conference (and when changes occur) that will be used under this contract. The Government has the right to disapprove any vehicle that is not evaluated as fuel efficient for the intended use during the contract.

2.14.12. The SP shall provide for all maintenance/repair of SP furnished vehicles in accordance with safe and serviceable standards as outlined in TO 36-1-191, Technical and Managerial

Reference for Motor Vehicle Maintenance. The SP may use Government facilities as necessary to perform all routine vehicle maintenance. Government facilities shall not be used for long-term storage of SP vehicles or for extended repair of vehicles. SP vehicle repair that requires more than 5 working days to complete, shall not be done in Government facilities (Appendix G).

2.14.13. The SP will request Government provided special use vehicles on an incidental basis

(i.e. aircraft recovery, snow removal, supply, etc.) at the discretion of the COR. Operation of special use vehicles will be determined by the COR. SP shall be trained/document on AF Form

2293 prior to operating a GOV.

2.15. Service Provided Contingency Plans

2.15.1. Develop and maintain a Strike Plan that establishes…