Atch_2__-_AFE_PWS_3_Aug_15.pdf

PERFORMANCE WORK STATEMENT (PWS)

for

AIRCREW FLIGHT EQUIPMENT (AFE) SUPPORT SERVICES

for

AFGSC

Sol #: FA6800-15-R-0001

Date: 3 Aug 15

TABLE OF CONTENTS

Chapter 1 – EXPECTATIONS

1.1. Description of Services

1.2. Goals and Objectives

Chapter 2 – SERVICE PROVIDER FURNISHED SERVICES/PROPERTY

2.1. Mission Description

2.2. Site Management

2.3. Personnel

2.4. Security Requirements

2.5. Pass and Identification Requirements

2.6. Training

2.7. Service Provider-Provided Training

2.8. Equipment, Property and Supplies- Service Provider

2.9. Information Technology Equipment (ITE)

2.10. Government Property- SP Responsibilities

2.11. Custodial Services and Housekeeping

2.12. Conservation of Utilities

2.13. Key/Combination Control

2.14. Vehicles

2.15. Service Provided Contingency Plans

2.16. Emergency Plans and Services

2.17. Occupational Safety and Health

2.18. Safety

2.19. Environmental Protection

2.20. Technical Guidance

2.21. Records Management

2.22. Financial Management

2.23. Supporting Tasks and Required Reports

2.24. SP Directives/Instructions/Regulations

2.25. Quality Control

2.26. Supply

2.27. Transition

Chapter 3 – GOVERNMENT FURNISHED PROPERTY/SERVICES

3.1. Facility

3.2. Government Property

3.3. Support Services

3.4. Government Provided Training

3.5. Government Performance of Services

3.6. Contracting Officer Representative Surveillance

Chapter 4 – AIRCREW FLIGHT EQUIPMENT

4.1. Aircrew Flight Equipment Management

4.2 Aircrew Flight Equipment Maintenance Plans/Programs/Procedures

4.3 Aircrew Flight Equipment Functions

Chapter 5 – GOVERNMENT PERFORMANCE THRESHOLDS

6.1. Performance Thresholds (Per Base)

Appendices Appendix A Reports

Appendix B In-Process Inspection Designation Letter Process

Appendix C In-Process Inspections (IPIs)

Appendix D Supporting Tasks

Appendix E Glossary of References and Supporting Information

Appendix F Acronyms and Definitions

Tables

Table 1 Performance Thresholds

CHAPTER 1

EXPECTATIONS

1.1. Description of Services

1.1.1. Maintain mission-capable aircrew flight equipment twenty-four hours a day, seven days a week (24/7) to support mission requirements at the following locations: F.E. Warren Air Force

Base (AFB), Wyoming, Malmstrom AFB, Montana, and Minot AFB, North Dakota.

1.1.2. Maintain only aircrew flight equipment assigned to this contract and provide aircrew flight equipment support for off-station under this contract (Appendix A).

1.2. Goals and Objectives. Service Provider (SP) shall:

1.2.1. Provide customers with quality, mission-ready equipment on time.

1.2.1.1. Conduct safe, efficient, and effective inspection of aircrew flight equipment.

1.2.2. Meet or exceed contract and Government surveillance performance objective thresholds.

These performance thresholds may be adjusted periodically by the Government.

1.2.3. Ensure readiness of SP personnel and equipment to meet mission requirements.

1.2.4. Be environmentally responsible. Support and participate in Air Force Lean initiatives and

Federal Green Procurement Program.

1.2.5. Preserve Air Force resources through a proactive safety/security programs.

1.2.6. Establish a culture which integrates risk management in all operational decisions.

1.2.7. Conduct daily operations in a professional/courteous manner.

1.2.8. Provide fully trained and qualified professionals who are customer service oriented.

CHAPTER 2

SERVICE PROVIDER FURNISHED SERVICES/PROPERTY

APPLICABLE TO ALL

2.1. Mission Description

2.1.1. Provide mission-capable aircrew flight equipment twenty-four hours a day, seven days a week (24/7) to support mission requirements at the following locations: F.E. Warren AFB, Wyoming, Malmstrom AFB, Montana, and Minot AFB, North Dakota.

2.1.1.1. When there is no alert requirement the SP has the flexibility to setup duty shifts at their discretion to meet the daily mission requirement and the other requirements of the PWS. The

SP will have standby personnel available to respond within one hour outside of scheduled duty hours.

2.1.2. Maintain only aircraft assigned to this contract and provide aircraft maintenance support for off-station recovery of aircraft maintained under this contract (Appendix A).

2.2. Site Management

2.2.1. The SP shall support and provide input to all applicable Wing/Unit Plans, support agreements, weather evacuation support, Memorandum of Agreement (MOA), Host Tenant

Support Agreements (HTSAs), Inter-Service Support Agreements (ISSAs), Operations Plans

(OPlans), Exercise Plans, other applicable plans, and provide all required reports. The SP shall participate in the development of Government plans that involve SP controlled resources. The above may be adjusted periodically.

2.2.2. The SP shall prepare all correspondence relating to aircrew flight equipment management required in the execution of the services required by this PWS. The correspondence that is PWS-related shall consist of, but not limited to, replies, requests for depot assistance, reports, and routine correspondence to the base/installation or other activities. Messages shall be prepared

IAW AFMAN 33-152. Correspondence concerning aircraft/equipment repairs shall be coordinated with the COR prior to distribution. Other correspondence between the SP and

Government, to include all electronic correspondence (e-mail and fax) shall be courtesy copied

(cc) to the COR.

2.2.3. The SP shall attend/brief at daily/weekly/monthly/quarterly meetings and provide information/metrics as requested by the COR.

2.2.4. Annual Multi-functional Team Program Management Review and Contract Management

Review Meeting. Upon request or at least annually, the SP shall meet with the COR, HQ

AFGSC/A4PM/A3HS and the CO to promote a “partnership” for identifying and resolving negative trends, achieving clarification, and to discuss and resolve issues.

2.3. Personnel

2.3.1. Exercise management, operational control, and retain full responsibility for, performance requirements set forth in this PWS. SP personnel shall conduct daily operations involving customers in a professional/courteous manner. The Government will not exercise any direct supervision over the SP’s employee performance under this contract. Government observations will be conducted as indicated in this PWS, the Quality Assurance Surveillance Program (QASP)

, Mandatory Procedures (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a

Contracting Officer’s Representative, AFI 21-101 and clauses included in the contract.

2.3.2. Provide only properly trained, qualified, and certified technicians to meet mission requirements. The SP must be able to understand technical orders, AFI’s, and other applicable guidance relevant to this contract performance.

2.3.3. All employees shall have a minimum of a secret clearance or interim clearance while security clearance is pending. Individual Security clearances are accomplished by the SP Facility

Security Officer (FSO) through the Defense Security Service.

2.3.4. Ensure that all employees, prior to starting work, must be a graduate of the prior Aircrew

Life Support (AFSC 1T1X1) and/or Survival Equipment (AFSC 2A7X4) technical training courses

(or equivalent), sister-service equivalent courses, or FAA certified equivalent background. Certified

AFE personnel must have at least 1 year experience within the last 5 years.

2.3.5. Submit the names of its company officers, parent companies, and parent company officers to the Contracting Officer (CO) at the Pre-performance Conference. Changes to the list shall be submitted to the CO within 30 calendar days after the change.

2.3.6. Provide a central point of contact with the Government on site at all times at each site. The on-site POC shall have knowledge and ability to act and respond for the SP on all maintenance concerns relating to daily operations of this contract.

2.3.7. Furnish, in writing, to the PM and local COR, the names and phone numbers of the SP on-site management and supervisory personnel NLT the contract pre-performance conference. The

PM and local COR will be notified immediately of any proposed changes to the SP's key personnel. A revised listing will be provided to the PM and COR within 5 workdays after changes occur.

2.3.8. Provide to COR a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned as changes occur.

2.3.9. Appoint personnel, by letter, to perform supporting tasks NLT contract start date

(Appendix E).

2.3.10. Conduct random drug tests on all SP employees who are employed under this contract.

SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.3.10.1. SP employees shall be subject to substance abuse testing as a result of AFI 91-204, Safety Investigations and Reports, investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. Results of the test(s) shall be provided to the

Government solely for the purpose of completing an investigation IAW AFI 91-204, and AFGSC

SUP 1, Safety Investigations and Reports.

2.3.11. The SP shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities. Background investigations shall be used to screen employees.

2.3.12. The SP shall not employ any person who is an employee of the Department of the Air

Force (AF), either military or civilian, if such employment would be contrary to the

Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, and DoD 5500.07-R, Joint Ethics Regulation (JER), unless such person has received written waivers of any installation policies restricting employment and written approval of off-duty employment.

2.3.13. The SP shall not employ any person who is a spouse or dependent child of a Department of the AF employee (either military or civilian) when the AF employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

2.3.14. Acknowledge that off-duty employment of active duty military personnel may interfere with the SP’s ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel, and permanent change of station orders. The abrupt absence of these personnel shall not constitute an excuse for non-performance under this contract.

2.3.15. Personnel must be able to read, write legibly, speak, and understand English.

2.3.16. Retired DoD personnel and dependents who are employed by a SP may not use their sponsorship privilege for the SP’s benefit.

2.3.17. Ensure that all personnel present a clean, neat, professional appearance in accordance with established company standards. All employees shall wear distinctive clothing, clearly identifying them as SP personnel to include shirts, jackets and hats. This distinctive clothing shall be worn at all times in the performance of duties. The SP employees shall wear seasonal clothing and personal safety equipment to conform to OSHA Standards. This includes, but is not limited to, the following SP provided items: hearing protection, safety shoes/boots, leather work gloves.

2.3.17.1. The SP and CO shall jointly determine the appropriate dress for situations not covered above or for which an interpretation must be decided. All SP personnel shall be in company distinctive clothing NLT 30 calendar days following contract start date.

2.3.18. The SP and its employees shall comply with the AF and local base facilities tobacco policy as described in AFI 40-102 and local policies.

2.3.19. All employees that drive onto the installation must have a valid driver’s license, current vehicle registration and current proof of insurance. Employees must obey current base traffic laws and regulations IAW AFMAN 31-116, local policies and any updates to base traffic regulations. All SP personnel riding motorcycles, scooters, or otherwise motored wheeled vehicles on-base must possess a valid driver’s license endorsement (if applicable) and a

Motorcycle Safety Foundation safety class completion card indicating class attendance.

2.3.20. SP personnel may be required to travel in performance of assigned functions IAW this

PWS. When travel is required, the SP shall submit a request to the COR identifying the purpose, location, dates, personnel (name and title) and an estimated cost of the TDY (per diem, rental car, airline tickets, etc.). Travel expenses will be cost reimbursable. Travel will be expensed per

Joint Travel Regulations (JTR).

2.4. Security Requirements

2.4.1. All employees shall have a minimum of a secret clearance or interim clearance while security clearance is pending. Individual Security clearances are accomplished by the SP Facility

Security Officer (FSO) through the Defense Security Service.

2.4.2. SP shall appoint a security representative for the on-base long-term visitor group IAW AFI

31-601. The security representative may be an additional duty position. The security representative, working in concert with the security manager of the requesting activity shall provide employees with training required by DoDM 5200.01-V1, DoD Information Security

Program: Overview, Classification, and Declassification, AFI 16-1404, AFI 31-601 and local directives.

2.4.3. The SP shall enter into a long-term Visitor Group Security Agreement (VGSA) for service performance on base. This agreement shall outline how the SP integrates security requirements for service operations with the AF to ensure effective and economical operation on the installation.

2.4.4. The SP shall maintain a current listing of all employees on a Visitor Access List (VAL).

The VAL shall include employee's name, social security number, and current level of security clearance. The VAL shall be validated and signed by the SP's FSO and provided to the COR and local Information Protection Office prior to the performance start date. The listing shall be updated and provided when an employee’s status or information changes. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation.

The VAL shall include:

Name, address, and telephone number of company representatives

The contract number and contracting agency, if applicable

The highest level of classified information that the SP’s employees require access to

The location(s) of service performance

Any change to information previously provided under this paragraph

2.4.5. All SP employees require unescorted entry to controlled/restricted areas due to the location of Government provided facilities and work areas. SP personnel are required to obtain flight line access badges, if required by the host base.

2.4.6. SP shall ensure areas controlled by SP personnel comply with the Installation Security

Instruction/Plan for Force Protection Condition (FPCON) procedures, Random Antiterrorism

Measures and local search/identification requirements. The SP shall be responsible for the above

FPCON requirements in all assigned facilities and aircraft parking ramp. The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.4.7. SP personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in State Codes, DoD regulations, AFIs, and applicable Supplements to include AFI 10-245, Antiterrorism (AT), AFI 31-101, AFMAN 31-116, Air Force Motor Vehicle

Traffic Supervision, and AFMAN 31-113, Installation Perimeter Access Control, for access onto installations.

2.4.7.1. Monitor and control access into controlled/restricted areas. SP personnel shall not enter controlled/restricted areas and/or base facilities unless specifically authorized in performance of their duties. If required, SP shall implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel require access. Building/hangar doors will be closed if SP is not in building/hangar this includes hangar doors if no one is in the hangar or exterior doors leading into rooms and no one is in the rooms.

2.4.8. SP shall comply with AFI 71-101, Vol-1, Criminal Investigations Program and AFI 71-

101, Volume-2, Protective Service Matters. SP personnel shall report to security manager any information or circumstances of which they are aware that may pose a threat to the security of

DoD personnel, SP personnel, resources, and classified or unclassified defense information.

2.4.9. IAW AFI 31-501, CAC card issuance and access to Automated Information Systems will be prohibited until clearance/investigation has been verified. Trusted Associate Sponsorship

System Trusted Agents will verify this information through the local security office before authorizing CAC issuance and Government computer access.

2.4.10. The SP shall comply with DoDM 5200.01-V1, Enclosure 3., AFI 33-200, Information

Assurance (IA) Management, AFSSI 7700, Emission Security; AFI 10-701, OPSEC, 5200.01-V1 and V4, DoD Information Security Program and AFMAN 33-152, User Responsibilities and

Guidance for Information Systems.

2.4.11. Appoint an OPSEC POC to track and report SP completion of Government- furnished

OPSEC training. Upon completion of training, send to the Government OPSEC Manager IAW

AFI 10-701.

2.5. Pass and Identification Requirements

2.5.1. All SP personnel seeking to enter bases for employment must submit to a criminal history background check conducted by the SFS. Cooperation with the investigation is mandatory for entry to local bases. SP personnel failing to complete/pass a background check will not be allowed to work on bases. Deviations from this guideline are permitted on a case by case basis as determined by each base.

2.5.2. The SP shall ensure the following pass and identification items required for contract performance is obtained for employees:

2.5.2.1. DD Form 1172-2, Application for Identification Card/DEERS Enrollment.

2.5.2.2. Controlled/Restricted Area Badge may be required by individual sites.

2.5.3. When an employee terminates employment, regardless of the circumstances, the SP shall retrieve pass and identification items issued to employees in the performance of this contract and returned within 3 days to the appropriate security manager.

2.6. Training

2.6.1. The SP shall develop a comprehensive training program that shall ensure a properly trained and qualified workforce is available throughout the life of the contract. AETCI 21-112 may be used as a guide.

2.6.2. The SP’s Training Program shall contain procedures to ensure employees are fully trained, task proficient and task certified prior to being declared position qualified for each piece of equipment per duty position category. The SP shall establish qualification standards for each position.

2.6.2.1 The SP shall be recertified on all identified critical tasks will be accomplished NLT every

24 months. All tasks are identified on the 1P0X1 Career Field Education & Training Plan and command JQS critical tasks are defined on the Air Force Form 1098. The SP will use the paper copy AF Form 623 training records for training documentation.

2.6.2.2. The SP shall ensure the Lead AFE SP or Quality Control Inspector initially certifies all shop personnel on all core tasks. Task certifications will include a total review of all applicable guidance from associated technical orders. The SP shall ensure the Lead AFE Contractor uses performance-based task evaluation during assessments.

2.6.2.3. The SP must meet all specialized training to ensure correct weapon procedures are accomplished within all requirements established IAW AFMAN 31-229 and AFI 31-207. Any procedural changes established through updates of the governing guidance identified will be implemented immediately upon receipt, due to the sensitivity of this program.

2.6.3. SP personnel assigned shall be fully trained/qualified to a level of performing without direct supervision prior to being declared position qualified. All training required as a result of this PWS, including Federal, or State requirements to maintain certification or qualification shall be the responsibility of the SP. Loss of certification which leads to retraining shall be at the SP’s expense.

2.6.3.1. The SP shall have at least two individual trained to the “Craftsman” level otherwise known as a “7” level per location. The remainder of personnel will be trained to the

“Journeyman” otherwise known as a “5” level at a minimum. Additional personnel may be trained to the “Craftsman or 7 level as required by the SP. The SP shall use Chapter 4 of AFI 11-

301 V1 to identify the craftsman requirements.

2.6.3.2. The Government will provide technical training for new equipment requirements/technologies not currently addressed in this PWS. This training will be provided to an initial cadre of SP personnel requiring specialized formal training, not to exceed 25% of the target population. Requests for training shall be submitted a minimum of 90 calendar days prior to class start date by the SP through the COR to the PM. Allowable costs will be reimbursed under the Travel CLIN.

2.6.3.3. All other required training shall be provided, and conducted, by the SP. Course development plans, and Plans of Instruction shall be included in the SP Task Certification and

Qualification Training Plan.

2.6.3.3.1. The SP shall designate a minimum of two Aircrew Flight Equipment Continuation

Training (AFECT) Instructors per location.

2.6.3.3.1.1 The SP shall ensure all AFECT instructors have completed required training IAW

AFI 11-301 Table 4.1 for AFECTI qualification. Formal AETC courses will be requested through HQ AFGSC/A3H. The AFECT instructor shall attend Combat Survival Training (S-

V80-A) and USAF Underwater Egress Training (S-V84-A) once classes are available.

2.6.3.3.2 The SP shall ensure the AFE Lead and QA attend the AFE Program Managers Course once classes are available.

2.6.4. As soon as available prior to start of the basic contract period, the Government will provide Equipment Custodians, and their alternates, initial custodial training as outlined in AFI

23-101.

2.6.5. SP employees who have prior training and experience on similar aircraft or equipment such as Navy, Army, and civilian aircraft (with FAA Certification/License), or current personnel transferring to another AFE section, shall have their prior experience and qualification records reviewed by the Supervisor and the SP Training Manager and the individuals training records shall be annotated accordingly. As a minimum, these individuals shall complete a SP

Familiarization Course, a structured MDS specific OJT program and a position task evaluation/certification process.

2.6.6. The SP shall formulate, and submit to the COR and CO an electronic copy of a comprehensive Aircrew Flight Equipment Training/Qualification/Certification Plan for its personnel for each function or work center, NLT the pre-performance conference, and upon revision, for review and acceptance by the CO. (See Appendix C for special training, certification, and license requirements). This plan shall include, as a minimum:

2.6.6.1. An In-Process Inspection (IPI) Designation Letter gram IAW AFI 11-301 (Appendix B).

SP shall outline procedure for certifying employees on IPI tasks in the training plan.

2.6.6.2. Specific milestones, frequencies, and intervals, as to when any training, qualification, or certification will occur.

2.6.6.3. Specific methods and procedures as to how training and task qualification/certification will be accomplished and by whom.

2.6.6.4. SP developed personnel training and qualification levels/standards commensurate with specific aircraft and associated equipment maintenance tasks. These standards shall parallel those acceptable to the AF and commercial aircraft and avionics industry.

2.6.6.5. CPR, blood pathogen and first aid training IAW OSHA standards. This training shall be documented in SP training records.

2.6.6.6. Environmental and Safety training, as required, and document the training in SP training records and the MIS IAW AFI 32-7001, Environmental Management.

2.6.6.7. Use and management of HAZMAT containers or tanks, container marking and labeling, preparedness and prevention, and contingency planning.

2.6.6.8. Explosive safety training program that meets the requirements for initial and recurring training IAW AFI 91-202, The US Air Force Mishap Prevention Program. Training Plan should be submitted NLT the pre-performance conference, and upon revision, for review and acceptance by the CO.

2.6.7. The SP shall train primary and alternates in all tasks to prevent one-deep manned difficulties.

2.6.8. The SP may maintain individual training records on each employee through use of the

Training Business Area (TBA), or use training records to document locally conducted task type training. As a minimum if used, those records shall contain all tasks on which the individual is qualified to perform maintenance/inspections, initials or name of the individual who provided the training, initials or name of the employee, the date training was started, and the date training was conducted/completed. Training records shall be made available to the Government upon request.

All ancillary/recurring training and special certifications shall be documented in or an Air Force approved SP database/training record.

2.6.9. SP personnel are eligible to enroll in correspondence courses at http://www.au.af.mil/au/afiadl Advanced Distributed Learning Service (ADLS) courses at https://www.my.af.mil/aetcadlsprod and may participate in Air Force training courses requiring

TDY when it is of direct benefit to the Government and approved by the COR. The Government will reimburse actual training costs, per diem, and travel at Government rates IAW JTR.

Allowable costs will be reimbursed under the Travel CLIN.

2.7. SP Training Provided to Government

2.7.1. Provide familiarization training, for aircrew members on refuel team member/Supervisor and Tow Team Member/Supervisor as requested. Request must be coordinated with COR and site manager.

2.7.2. Provide aircraft familiarization training, for aircraft washes, to host base personnel who are trained to perform Nuclear, Biological and Chemical contamination control as requested.

Request must be coordinated with COR and site manager.

2.7.3. Provide aircraft familiarization training to local fire department.

2.8. Equipment, Property and Supplies - Service Provider

2.8.1. Provide all office and administrative supplies used in performance of this contract. This includes, but is not limited to:

Pens, Pencils

Markers

Printer paper

(includes aircraft forms)

Printer Toner Cartridge

Stationary

Labels

Transparent tape

Scissors

Laminate Supplies

Binders

Aircraft forms binders

Staple Machines

Envelopes Hole Punches Paper clips

Computer Storage

Media

Staples

Label card holders

(include tool cabinet roll-around)

2.8.2. Provide any beepers, facsimile machines, shredders, and cellular phones.

2.8.3. Provide any computer systems deemed necessary for internal operations (e.g., payroll database systems.) This includes computer network and internet capability for SP internal operations (non-Government official business). The computers shall comply with Public Law

100-235, Computer Security Act of 1987.

2.8.4. Items such as appliances (microwave, refrigerator), furnishings (tables, chairs), or other equipment for common areas will be made available at the discretion of the government and are not guaranteed to be provided through-out the life of the contract. If SP chooses to replace unserviceable items, installation facilities excellence standards must be met. Repair/replacement of such items will not be reimbursed by the Government. At that point, the replaced items become the property of the SP.

http://www.au.af.mil/au/afiadl https://www.my.af.mil/aetcadlsprod

2.8.5. SP shall provide all required personal protection equipment (PPE), e.g., respirators, hearing protection (includes microphone headset for flight line), eye protection, all gloves, steel-toed boots, etc., IAW AFOSH and OSHA requirements. This PPE determination is based upon any exposure evaluations conducted by the service provider.

2.8.5.1. SP shall provide training in and enforce the use of required PPE. Required PPE will be worn during hours of darkness and periods of reduced visibility (reflective vest, reflective belt or lighted wands).

2.8.6. The Government will provide special purpose consumable cloth, e.g., lint-free cloth, etc., as required by applicable TOs/data.

2.8.7. SP shall provide all the common hand tools that are required or needed to maintain and/or repair flight equipment, support equipment and industrial equipment. The SP shall be responsible to maintain tool control and upkeep IAW the SP tool control plan.

2.8.8. SP shall provide for either the purchase and nitrogen required for servicing, if not provided by the government.

2.9. Information Technology Equipment (ITE)

2.9.1. The SP shall appoint an ITE custodian IAW AFMAN 33-153 and provide the appointment letter to COR NLT contract start date and within 5 workdays when changes occur. The SP shall comply with all computer system and ITE accountability procedures, including COR office, as required by the Government. All ITE and government software shall be managed and controlled

IAW AFMAN33-153. The Government will furnish ITE guides and assistance as requested and perform periodic inspections to ensure compliance in these areas.

2.9.1.1 A joint inventory shall be conducted and signed by the successor SP IAW the SP changeover/transition schedule, this PWS and FAR 52.245-1, Government Property. The SP, prior to contract start date, shall sign for ITE assets assigned to each area.

2.9.2. All ITE deletions or additions shall be approved by the COR and submitted by the SP to the host base communications activity. Notify in writing, the host base communications activity prior to the Government provided ITE being declared excess.

2.9.3. The SP shall comply with all applicable Air Force System Security Instructions (AFSSI), other AF, AFGSC and local instructions and directives in the operation and use of ITE.

2.9.4. The SP shall comply with all security measures required by the Government, including initial risk analysis. Risk analysis determines if the facility is securable and if the computer equipment is properly stored. The Government will conduct Security Test and Evaluations

(ST&E) at the required intervals to ensure compliance in these areas. ST&E’s are computer and network security evaluations/inspections performed by the Government to ensure SP and

Government personnel operating computers are aware of the required security regulations.

2.9.5. The Government will furnish the required ITE and application software necessary for mission accomplishment.

2.9.6. The SP shall not attempt to repair Government furnished ITE equipment without prior approval from the Government. The government will provide maintenance support for the

Government-furnished ITE. The government will determine computer requirements and provide equipment to perform weight and balance, vibration log analysis, depot level repair tracking, message processing, supply and maintenance management MIS and automated publications management. The system(s) may include a central processing unit, monitor, printer, CD-ROM, internal hard drive, and appropriate software to comply with the contract. This equipment is subject to change based on system upgrades or replacement (ITE custodian inventory).

2.9.7. All Government provided communication equipment to include, but not limited to, ITE, telephones, and radios shall be for official use only and only used to complete required duties as stated in this PWS. Only official information will be produced, copied, sent, or distributed utilizing the above equipment IAW 33 series AFIs, AFMAN 37-104, AFI 31-401, Information

Security Program Management and all associated supplements. The SP shall use all currently installed communications equipment until replaced by the Government.

2.9.8. The Government will furnish the required equipment and applications software necessary for operation of the Government Local/Wide Area Network. Government-furnished ITE and

Local/Wide Area Network systems shall only be used for official Government business. The SP shall not use Government-furnished ITE or services for non-contract-related programs and initiatives.

2.9.9. SP automated media systems shall not be mixed with Government automated media systems without prior approval from the Government.

2.9.10. Ensure that personnel accessing information systems have the proper and current cybersecurity certification to perform information assurance functions IAW DoD 8570.01–M, Information Assurance Workforce Improvement Program. The SP shall meet the applicable information assurance certification requirements, including:

DoD approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01–M.

2.10. Government Property – SP Responsibilities

2.10.1. SP shall exercise management and control and have full responsibility for the accounting of Government property used in the performance of this contract. The SP shall submit a written, comprehensive Property Management Plan covering Government materials and equipment issued and listed in this PWS. The plan must outline how the SP shall control, account for, and inventory Government property, including property under the control of sub- SPs. The SP shall utilize existing DoD automated inventory control systems for an overall property control program. The plan must be submitted to the CO NLT the pre-performance conference for review and acceptance. Proposed changes to the plan must be reviewed and accepted by the CO prior to implementation. SP shall designate custodians and alternates to receive and account for all

Government property.

2.10.2. SP shall make property custodians and their alternates available for Government provided initial custodial training.

2.10.3. The SP/COR shall conduct a joint Government property/equipment annual inventories using the GFE lists within this contract and the applicable accountability system. Additionally, Government property listed within the contract shall be the basis for the initial inventory. At contract performance start date, the SP shall provide and maintain an accurate and composite inventory method and documentation of all Government property and equipment. The inventory and updated documents shall be maintained and posted on Government furnished computer network server. The Government shall be granted read-only access to the inventory and updated computer files. The inventory and updated document must be accepted by the COR and CO.

2.10.4. The SP shall track all Non-EAID (Equipment Authorized In-use Detail) property. This program shall become the primary means of performing the annual Government property inventory for Non-EAID equipment. Labels shall be affixed to furniture items out of sight, underneath tops, ledges, etc.

2.10.4.1. SP shall submit requests for additional, replacement, or turn-ins of Government-furnished Non-EAID (office and facility furnishings and non-EAID items) required in performance of the contract through the COR to CO for approval and are not guaranteed to be provided through-out the life of the contract. If SP chooses to replace unserviceable items, installation facilities excellence standards must be met. Repair/replacement of such items will not be reimbursed by the Government. At that point, the replaced items become the property of the SP.

2.10.4.2. The government will maintain and repair equipment leased/rented by the government and provided to the SP for use on the contract. In the case of loss or damage beyond fair wear and tear, the SP’s liability/negligence shall be to reimburse the government for 100 percent of all expenses incurred. The provisions of the government lease agreements setting forth liability for loss or damage to leased equipment shall be made available for the SP’s inspection upon request to the CO.

2.10.5. The government will determine computer hardware/software requirements and provide as required. The system(s) may include a central processing unit, monitor, printer, CD-ROM, internal hard drive, and appropriate software to comply with the contract. This equipment is subject to change based on system upgrades, attrition, or replacement.

2.11. Custodial Services and Housekeeping

2.11.1. Maintain government-furnished facilities within the SP’s area of responsibility in a neat, clean, and orderly manner, free from fire, environmental and safety hazards. The SP shall be responsible for purchasing facility upkeep supplies, (i.e. brooms, mops, buckets, and paper products). Items used in performing custodial services will not be used on aircraft. Ensure trash cans are emptied and trash deposited in appropriate receptacles adjacent to the building. For common use areas in jointly occupied facilities, the government and SP will share the responsibility for custodial services.

2.11.2. SP shall ensure hangars, industrial areas, office, break room, warehouses, and restroom areas under the SP’s control present a professional (clean and neat) appearance at all times; i.e., (not inclusive) floors, surfaces, walls, baseboards, ceilings, light fixtures, vents, glass, blinds, furniture and personnel lockers are clean, free of litter and foreign debris and carpets are vacuumed. As a minimum, floors shall be mopped, waxed and/or vacuumed weekly. In addition, if VIPs are scheduled to visit the facility additional emphasis will be placed in these areas to include restroom and hangar areas to present a professional appearance.

2.11.3. Pick up and properly dispose of trash/refuse generated by SP personnel.

2.11.4. Industrial area floors shall be maintained so that fluid spills (i.e., hydraulic fluid, oil, fuel, etc.), sealant, grease and foreign debris are cleaned/removed as they occur, when associated with maintenance actions. Maintenance includes sweeping and mopping on a scheduled basis.

2.11.5. Appliances (e.g., microwave ovens, refrigerators, ice machines, etc.) shall be clean and maintained in sanitary condition at all times and shall be subject to COR and AF inspections.

2.12. Conservation of Utilities

2.12.1. The SP shall instruct employees in utilities conservation practices. The SP shall be responsible for operating under conditions that preclude the waste of utilities and support and assist in local base conservation of utilities programs IAW EO 13423.

2.13. Key/Combination Control

2.13.1. Establish and implement a lock/key control program, ensuring that all lock/keys issued to the SP by the government are not lost, misplaced or used by unauthorized persons. Keys issued to the SP by the government shall not be duplicated. Immediately confiscate keys/change codes to prevent access by individuals who are placed under suspension or terminated.

2.13.1.1. Obtain keys to offices, buildings, storage cabinets, desks and padlocks. Change access door and padlock combinations inside of SP’s area of responsibility.

2.13.1.2. Report the occurrences of lost or duplicated key(s) to the unit’s key custodian and

COR.

2.13.1.3. In the event keys are lost or duplicated, re-key or replace the affected lock or locks at the SP’s expense; however, at its option, the government may replace the affected lock or locks or perform re-keying.

2.13.1.4. Prohibit the use of keys issued to the SP by any person other than the SP’s employees.

2.13.1.5. Establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons.

2.14. Vehicles.

2.14.1. The SP shall provide and maintain vehicles required to perform contracted services IAW

FAR 45-102, Government Property-Policy, DoD 4500.36R, Management, Acquisition, and Use of Motor Vehicles, AFI 24-302, Vehicle Management, and this PWS.

2.14.1.1. SP shall appoint a Vehicle Control Officer (VCO) IAW AFI 24-301.

2.14.2. The SP shall provide all general purpose vehicles for use within a 250 mile radius from the base. General purpose vehicles are defined as commercial design motor vehicles procurable and available from regular production lines and available also for civilian use. General purpose vehicles are normally used for movement of supplies, personnel and equipment in providing administrative and logistics support to installations or activities.

2.14.3. SP vehicles shall meet the fuel efficiency standards for Government agencies as set forth in Executive Order (EO) 12375, Motor Vehicles, and EO 13423, Strengthening Federal

Environmental, Energy, and Transportation Management. These vehicles shall display the company name and/or logo to ensure easy identification by security forces.

2.14.4. The SP shall be responsible for the safe, efficient, and economical, operation of motor vehicles and shall be required to maintain acceptable standards to support mission requirements

IAW AFMAN 24-306 IP, Manual for the Wheeled Operator.

2.14.5. SP shall provide fuel, oil, and lubricants for SP vehicles. Fuel, oil, and lubricants are not reimbursable.

2.14.6. The SP shall provide tools or equipment required for vehicle maintenance.

2.14.7. The SP shall provide vehicles capable of transporting explosives (fire extinguisher squibs and rescue hoist squibs) IAW AFMAN 91-201, Explosives Transportation.

2.14.8. The SP shall ensure SP operated vehicles meet or exceed all safety, environmental and foreign object control standards. SP employees shall comply with base traffic instructions.

2.14.09. SP shall provide a list of all vehicles at the pre-performance conference (and when changes occur) that will be used under this contract. The Government has the right to disapprove any vehicle that is not evaluated as fuel efficient for the intended use during the contract.

2.14.10. The SP shall provide for all maintenance/repair of SP furnished vehicles in accordance with safe and serviceable standards as outlined in TO 36-1-191, Technical and Managerial

Reference for Motor Vehicle Maintenance. The SP may use Government facilities as necessary to perform all routine vehicle maintenance. Government facilities shall not be used for long-term storage of SP vehicles or for extended repair of vehicles. SP vehicle repair that requires more than 5 working days to complete, shall not be done in Government facilities (Appendix G).

2.15. Service Provided Contingency Plans

2.15.1. Develop and maintain a Strike Plan that establishes procedures to cope with labor disputes among its workforce. The plan shall be submitted to the CO not later than the pre-performance conference for acceptance. Strike plan shall be submitted to the CO within 5 workdays after changes occur.

2.15.2. Establish and maintain a contingency plan which provides for continued operations in the event of catastrophic and non-catastrophic events and work stoppage. The contingency plan must provide for immediate response to catastrophic events within the US borders to ensure timely support of all mission requirements. The SP shall provide an electronic copy of the proposed plan to the CO for review and acceptance not later than the pre-performance conference and within 5 days of subsequent changes. When changes are made to this plan during the life of the contract, the proposed changes shall be reviewed by the COR prior to submittal to the CO for acceptance prior to implementation. As a minimum the contingency plan must address the following areas:

Continued operations at the sites to include launch, recovery, and maintenance

Management responsibilities

Mobilization

Recall roster

Emergency/quick reaction checklists

2.15.3. In the event of a crisis declared by the President of the United States and/or the Secretary of Defense, contract performance will continue for all the PWS requirements. Personnel performing PWS tasks are considered “mission-essential” SP personnel. For information regarding essential Department of Defense (DoD) services, refer to DoDI 3020.37, Para’s. 1, 4.2, 6 through 6.2.5 and E2.1.3.

2.15.3.1. Installation commanders or WG/CC (or equivalent) may designate SP personnel as

“mission-critical.”

2.15.4. The SP shall participate in the development of Government plans and exercises that involve SP controlled resources.

2.15.5. Support the following for Helicopter Maintenance that may occur as a result of contingency operations or emergency situations:

Medical Evacuation (MedEvac)

Search and Rescue (SAR) Operations

Fire suppression support

Other Contingency, Designed Operational Capability (DOC) Generation or

Emergency Support

Generate aircraft above the daily requirement to support emergency and/or contingency operations

2.15.6. Ensure COR is notified of any contingency/emergency involvement.

2.15.7. Provide for 24/7 communications with the COR, Unit Operation Duty Officer (ODO) or

Supervisor of Flight (SOF).

2.15.8. All units are considered 24/7 operations. Off-duty personnel must respond within 1 hour after notification.

2.15.9. Coordinate with operations/host base/unit to develop and maintain as a minimum, appropriate recall rosters and emergency/quick reaction checklists for crash, fire, severe weather warning, and bomb threat. These checklists will be accepted by the COR and be available for use in MOC.

2.15.10. Fully understand and be prepared to implement specific disaster control duties and contractual responsibilities pertaining to aircraft/Support Equipment movement and personnel evacuation IAW AFI 10-2501 and unit directives. Maintain a current copy of the on-base disaster map with cordon overlay and appropriate functional checklists outlining duties during disaster exercises.

2.16. Emergency Plans & Services

2.16.1. The SP may be required to support real-world or exercise contingency plans, and short notice TDY outside the normal duty hours. When required by the CO, the SP shall respond to emergency situations (e.g., structural fires, accidents, etc.). The SP shall provide these services as required by the CO. On occasion, the SP’s service may not be required, or may be required at reduced level of service (e.g., alerts, disaster situations, or other situations as required). The CO will notify the SP Site Manager or alternate if this should occur. The SP shall use the priorities established by OPlans if the activation or exercise of multiple contingency plans generates conflicting support requirements. If the SP cannot accomplish a routine workload due to the activation or exercise of any contingency plan, the Government will not take remedial action against the SP for non-support of lower priorities. A surge in the contract requirements beyond the capability of the SP may be augmented by the Government at its option when the

Government perceives that mission accomplishment is endangered and is directed by the CO.

2.16.2. The SP shall support the Emergency Management Program IAW AFI 10-2501 and provide a representative (normally the site manager or alternate(s), NLT contract start date and within 5 workdays when changes occur, to serve as a POC for all maintenance requirements during real or exercise contingency situations.

2.16.2.1. The SP shall participate in the development of all plans that involve SP controlled resources.

2.16.3. When required by the CO, the SP shall respond to all new requirements directed by base or unit plans. The CO will verbally advise the SP of the effort required and follow up as soon as possible with a written authorization. Costs for supporting existing requirements are included in the contract price.

2.16.4. The SP shall perform the primary task of preserving the evidence of crashed/downed unit aircraft and aiding in the recovery of the aircraft (within the SP’s capability as determined by the

CO). NOTE: SP shall respond to and support the on-scene commander during all phases of aircraft recovery.

2.16.5. The SP may utilize Government air transportation for Mission Essential Personnel (MEP) in support of crashed/downed aircraft when space is available IAW AFI 11-401, Table 1.1, note

9.

2.16.6. The SP shall perform repairs on all assigned flight equipment damaged by perils such as fire, lightning, windstorm, tornado, cyclone, hail, explosion, civil and military actions, animal strikes, aircraft or falling objects, or any other abnormal occurrences.

2.17. Occupational Safety and Health

2.17.1. The SP is responsible for establishing a safety and occupational health program consistent with requirements of OSHA, Title 29, Code of Federal Regulations (CFRs) and AFPD

91-2, Safety Programs. The Bio-Environmental Engineering (BE) evaluations may be used in support of the SP program. SP shall not be required to comply with AFOSH standards except as needed to protect AF resources (facilities to include hangars and industrial areas, equipment, and

Government personnel). For flight line operations the SP shall comply with AFI 91-203, Air

Force Consolidated Occupational Safety Instruction in areas where OSHA does not provide guidance and the SP is not required to comply with AFI 91-203, except as needed to protect AF resources (facilities, equipment, and AF personnel) and wherever listed in technical data. The SP shall perform required personal exposure assessments and medical surveillance. The SP must also provide personnel protective equipment and training consistent with applicable standards.

The SP’s procedures shall be submitted to the CO for acceptance NLT 30 calendar days after performance start date…