Atch_2,_Hangar_Doors_PWS_-_13_Mar_17.docx

PERFORMANCE WORK STATEMENT

FOR

MAINTENANCE AND REPAIR OF HANGAR DOORS AT RAMSTEIN AB

Ramstein Air Base Service Contracts

786 CES/CEOES

23 JANUARY 2017

PERFORMANCE WORK STATEMENT

FOR

MAINTENANCE AND REPAIR OF HANGAR DOORS AT RAMSTEIN AB

1. DESCRIPTION OF SERVICES. The contractor shall provide non-personal services to include all management, tools, supplies, equipment and labor including all work necessary to perform maintenance and repair of hangar doors in a manner that shall ensure safe and continuous operation. All maintenance and repair services shall conform to standard commercial practices, and be in accordance with (IAW) the technical regulations for workplaces, Doors and Gates (Technische Regeln für Arbeitsstätten ASR A1.7, Türen und Tore). The Service is not mission essential.

1.1. TECHNICAL DESCRIPTION OF HANGAR DOORS. There are no technical descriptions for the hangar doors in this Performance Work Statement (PWS) except for building 2018. Information is provided in Appendix B, Hangar Door Information.

1.2. QUALIFICATIONS. Service technicians must have experience through professional training in this field and must have technical knowledge of the relevant safety and accident prevention regulations, guidelines and generally recognized rules of engineering to maintain and repair hangar doors. The contractor shall submit certificates of employee’s qualification and training (Befähigte Person für die Prüfung von kraftbetätigten Fenstern, Türen und Tore) to the Contracting Officer (CO) and the Contracting Officer’s Representative (COR) before contract start.

1.3. MAINTENANCE & INSPECTIONS. The contractor shall perform maintenance to include annual inspections of all systems listed in Appendix B, IAW manufacturer’s specifications, technical and safety regulations. The contractor shall furnish a written maintenance schedule to the designated COR no later than 14 calendar days after contract is awarded. The schedule shall include the estimated date, times and the locations of inspections. The contractor shall provide any schedule changes to the COR no later than 7 calendar days prior to the start of the service. All required repairs will be identified to the COR and a cost estimate for material shall be provided.

1.4. REPAIR SERVICE. All repair work shall be performed IAW standard commercial practices using parts specified by the manufacturers or items of equal or better quality. Downtime of the hangar door system shall be kept to an absolute minimum. The contractor must notify the customer and the COR of all projected downtime and estimated time for repair.

1.4.1. REPAIR SERVICE ORDERS. The CO or COR will notify the contractor when repair service is required. The contractor shall report to the work location within 4 hours after verbal notification by the COR, survey the repair, and provide a cost estimate for material within 1 business day to the COR. The contractor shall not make any repairs until written approval is received by the COR or CO if the estimate is over $3,500. This approval can be given by separate letter or by signing off the cost estimate (official signature block with date). The repair labor hours are to be invoiced under the Contract Line Item Number (CLIN) at the firm fixed rate negotiated in the contract. The contractor shall commence repair work within 1 business day after notification from the COR unless parts are not available.

1.5. PARTS AND MATERIAL. The contractor will be reimbursed for the cost of all parts and materials needed for repairs. For specially ordered or manufactured parts, a copy of the manufacturer/wholesaler’s invoice shall be attached to the applicable invoice.

1.5. REQUIRED DOCUMENTATION.

1.5.1. AFTER COMPLETION OF WORK. The contractor shall submit a written report in English within 2 business days after completion of the service. The report shall include: date and time of the service, location of the hangar door system, overall condition (including discrepancies detected and repairs needed), description of service performed, actual hours required to perform the repair and name of the technician performing the service. All reports shall be documented in English in the logbook of each system.

1.6. WASTE DISPOSAL. All trash and hazardous waste shall be disposed of off-base at no additional cost to the Government, IAW the German Waste Disposal Law.

1.7. CONTRACTOR MANPOWER REPORTING. The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) for performance of services provided under this contract for the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government Fiscal Year (FY), which runs 1 October through 30 September. While inputs may be reported at any time during the FY, all data shall be reported not later than 31 October of each calendar year. Contractor may direct questions to the CMRA help desk.

1.7.1. USES AND SAFEGUARDING OF INFORMATION. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

1.7.2. USER MANUALS. Data for the Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

2. SERVICES SUMMARY.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. UTILITIES. The Government will furnish electricity and water for the performance of services under this contract.

3.2. DAMAGE TO GOVERNMENT PROPERTY. The contractor shall report all damages to Government property to the 786 CEOES Service Contract section, commercial telephone number 06371-47-4879 within 1 hour after occurrence. The contractor shall reimburse the Government no later than 30 calendar days after receipt of claim for all costs associated with the damages to Government property that occurred during the performance of services under this contract.

4. GENERAL INFORMATION.

4.1. QUALITY ASSURANCE. The Government will periodically evaluate the contractor’s performance. Any Government quality assurance inspections will be conducted in a manner consistent with commercial practices. Systems shall be inspected IAW:

a. Manufacturer Specifications

b. Unfall Verhütungs Vorschriften (UVV) - Safety regulations

c. BetrSichVO Betriebssicherheitsverordnung - Ordinance on Industrial Safety

4.2. HOURS OF OPERATION. The contractor shall perform all work to be accomplished IAW this PWS during regular working hours from 0700 – 1600 hours, Monday to Friday except on German and American holidays which can be found at https://de.usembassy.gov/holiday-calendar/.

4.3. SECURITY REQUIREMENTS. All personnel employed by the contractor in the performance of this PWS and any representative of the contractor entering the Government installation in the performance of this PWS, shall abide by all security regulations of the installation and obtain a Polizeiliches Fuehrungszeugnis in order to register at the Pass Office for a base pass. Citizens from certain countries are currently banned from entering U.S. installations; Security Forces maintains a list of these banned countries. This includes individual contractor employees, therefore any contractor employee who is a citizen of one of these countries will not be allowed to access the installation. The list of excluded countries is subject to change without modification or amendment of the PWS or contract.

4.4. PERFORMANCE OF SERVICES DURING MILITARY EXERCISES OR OPERATIONS. Work stoppages may occur during the execution of this PWS due to military exercises or operations. During these times, access to areas supporting the exercise or operation may be curtailed or not allowed. During scheduled and unscheduled exercises or operations, the contractor should be prepared to move to other work locations or suspend operations.

4.5. CONFORMANCE WITH ENVIRONMENTAL MANAGEMENT SYSTEMS. The Contractor shall perform work under this PWS consistent with the relevant environmental policy and objectives identified in the installation Environmental Management System (EMS) applicable for your contract. The Contractor shall perform work in a manner that conserves water, energy and other resources to the maximum extent feasible and ensure minimum production of waste as possible, giving preference to recycling and reutilization opportunities. Furthermore, the Contractor shall give preference to less toxic materials whenever available and still reliable for their work. In the event an environmental nonconformance or noncompliance of host nation and USAF environmental laws and regulations associated with the contracted services is identified, the contractor shall take corrective and/or preventative actions. In the case of a noncompliance, the Contractor shall respond and take corrective action immediately. In the case of a nonconformance, the Contractor shall respond and take corrective action based on the time schedule established by the EMS Coordinator. In addition, the Contractor shall ensure that their employees are aware of the environmental management system on base and how these requirements affect their work performed under this PWS.

All on-site contractor personnel shall receive the installation EMS awareness level information.

The contractor shall perform all work in accordance with applicable German and US Air Force environmental laws, regulations and operating standards, including but not limited to the Final Governing Standards (FGS) for Germany. The contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this PWS.

The Contractor shall always choose most environmentally friendly expendable items needed for this service, preferably with "blauer Engel" symbol.

5. CONTRACTOR PERSONNEL.

5.1. CONTRACT MANAGER. The contractor shall provide a contract manager (primary and alternate) who shall be responsible for the performance of work and shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract. The contract manager shall be available during normal duty hours (0700-1600, Monday through Friday). The contractor must be able to meet with the CO and COR to resolve any contract issues. The contract manager and alternate shall be able to understand, read, speak and write basic and technical English with sufficient structural accuracy and vocabulary to participate in most formal and informal conversations on practical, social, and professional topics. The contractor shall provide to the CO, not later than five (5) days after award, the names, and cell phone numbers of the contract manager’s supervisor, contract manager, and an alternate with authority to act for the contractor if the contract manager cannot be contacted. Any required changes to this listing shall be submitted in writing to the CO as soon as the number is activated.

5.2. OTHER PERSONNEL. At least one individual per work team shall be able to understand and speak a minimum level of conversational English at language proficiency to satisfy minimum courtesy requirements and maintain very simple face-to-face conversations on familiar topics. Sufficient comprehension to read very simple written material. Supervisors and management personnel shall be able to understand, read, speak and write basic and technical English with sufficient structural accuracy and vocabulary to participate in most formal and informal conversations on practical, social, and professional topics. The contractor shall provide a list of names including passport number of all the people working under this contract to the CO and Technical POC. Any required changes to this listing shall be submitted in writing to the CO ten days (10) prior to the change taking effect.

6. APPENDICES.