IMPS_PWS_-_Draft.pdf

48th Civil Engineering Services Information Monitoring and Protection Services IDIQ PWS

Solicitation No. FA558718R0002

PERFORMANCE WORK STATEMENT

FOR

INFORMATION MONITORING AND PROTECTION SERVICES

Solicitation Number: FA558718R0002 08 February 2018

DRAFT

TABLE OF CONTENTS

1.0 SCOPE………………………………………………………………………………….…………..3

1.1 Background………………………………………………………………………

1.2 Mission………………………………………………………………………………………3

1.3 Objective………………………………………………………………………………….….3

1.4 Performance Locations……………………………………………………………………

2.0 DESCRIPTION OF SERVICES…………………………………………………………….…….3

2.1 Information Monitoring and Protection Services (IMPS)…………………………….……3-4

2.2 Specific Tasks………………………….…………………………………………

2.3 Specific Personnel Requirements……………………………………………………….……5

2.4 Contractor Indefinite-Delivery Indefinite-Quantity (IDIQ) Program Management…………………………………………

2.5 Human Resources Management…………………………………………………

2.6 Financial Management………………………………………………………………………16

2.7 Duty Hours, Holidays, Base Shut Downs……………………………………………….…..17

2.8 Outside Continental United States (OCONUS)

Working………………………………………………………………………………………….…17

2.9 Status of Forces Agreement (SOFA)………………………………………………………..17

2.10 Individual Logistical Support………………………………………………………………..17

3.0 EQUIPMENT……………………………………………………………………………………...18

3.1 Equipment………………………………………………………………………………...…18

3.2 Equipment Safety…….……………………………………………………………………...19

3.3 Infrastructure………………………………………………………………………………...19

3.4 Facilities……………………………………………………………………………………..20

4.0 QUALITY CONTROL………………………………………….……………………

4.1 Quality Control Plan (QCP)…………………………………………………………………20

4.2 Records of Inspection………………………………………………………………………..21

4.3 Performance Evaluation……………………………………………………………………..21

4.4 Deliverables………………………………………………………………………………….22

4.5 Services Summary (SS)………………………………………………………………...……25

5.0 ENVIRONMENTAL, SAFETY, HEALTH, SECURITY……………………………………... 26

5.1 Environmental Requirements……………………………………………………

5.2 Safety and Health Requirements …………………………………………

5.3 Bioenvironmental Engineering/Hazmat Requirements…………………………………….. 26

5.4 Security………………………………………..…………………………………………

6.0 LABOR CATEGORIES…………………………………………………………………………. 31

APPENDICES

APPENDIX A LABOR CATEGORIES AND DESCRIPTIONS………………………………. 32

APPENDIX B ACRONMYS……………………………………………………………………… 35

TABLES

Table 1 Government Legal Holidays……………………………………………………… Table 2 IDIQ Deliverables…………………………………………………………………………... 22 Table 3 Services Summary………………………………………………………………… Table 4 Labor Categories and Descriptions…………………………………

1.0 SCOPE.

1.1 Background.

United States (US) Government Intelligence Community sponsored construction projects are subject to overarching and unique program considerations. The services being acquired will be critical to ensuring these construction projects comply with the requirements defined in the Intelligence Community Directive (ICD) 705, "Physical and Technical Security Standards for Sensitive Compartmented Information Facilities (SCIF)", and the Department of Defense (DoD) 5105.21-M-Volumes 1,2,3, "Sensitive Compartmented Information Administrative Security Manual", dated October 2012. In addition, the ICD 705 has several implementing documents to include Information Community Standard (ICS) 705-I, ICS 705-2 and the "Information Community (IC) Technical Specifications for Construction and Management of SCIF, IC Tech Spec for ICD/ICS 705," dated 28 September 2017 known as the Tech Specs. The above referenced documents are available at www.odni.gov.

1.2 Mission.

1.2.1 The 48th Civil Engineering Squadron, Royal Air Force (RAF) Lakenheath, United Kingdom (UK), requires Information Monitoring and Protection Services (IMPS) for the successful accreditation of SCIFs/Secure Work Areas (SWAs) to allow for the F-35 bed down.

1.3 Objective. The objective of this Performance Work Statement (PWS) is to provide IMPS in accordance with (IAW) ICD and ICS 705 and DoD policies to allow for successful accreditation of the facilities by Defense Intelligence Agency (DIA).

1.4 Performance Locations. Performance under this contract shall be required outside the Continental United States (OCONUS) at RAF Lakenheath, Suffolk, UK.

2.0 DESCRIPTION OF SERVICES.

2.1 Information Monitoring and Protection Services (IMPS).

2.1.1 The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items to perform construction security surveillance services to support secure construction projects IAW ICS 705 and DoD policies. Contract documents may refer to projects under the purview of the ICD 705 as SWA in lieu of SCIF, but the terms shall be interchangeable. This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by matter of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall perform to the standards of this contract. The Contractor shall provide an IMPS program which shall include:

2.1.1.1 All aspects of physical, personnel, technical, administrative, and procedural security as required to fully comply with ICS 705 and the Construction Security Plan (CSP).

2.1.1.2 Construction security program management, administrative, and construction surveillance operations including mobilization, demobilization and closeout.

2.1.1.3 Subject matter expertise on construction and technical surveillance.

http://www.odni.gov/

2.1.1.4 Provide non-personal services of a Site Security Manager (SSM) and team of Construction Surveillance Technicians (CSTs) and Cleared American Guards (CAGs) to 48th Fighter Wing (48 FW) in order to successfully protect the integrity of the facilities through their renovation and construction.

2.1.1.5 Provide all infrastructure, personnel, training, and processes for physical site security, access control, secure shipping, receipt, storage of materials, and monitoring of construction activities to ensure the facility is constructed IAW ICD 705.

2.1.1.6 Provide all required Personal Protective Equipment (PPE) necessary to perform the work under this PWS.

2.1.2 Construction Security Services will be required for at least three (3) projects consisting of one

(1) renovation and two (2) new construction projects which will be defined in each Task Order (TO). At any time, the Contractor may be required to surge to support construction requirements. If this occurs, the Contractor may be provided a 14 calendar day notification.

2.1.2.1 The renovation project covers an area approximately 11,000 square feet and will be made into office workspace.

2.1.2.2 The two (2) new construction projects will cover an area approximately 180,000 square feet, however only 90,000 square feet will be deemed a SWA.

2.1.2.3 The current ratio of CSTs to foreign construction workers is 1:4 as outlined in the DIA approved CSP, however this is subject to change throughout the projects and will be specified in each TO.

2.1.3 IMPS provided via TOs under this IDIQ contract shall comply with appropriate authorities, foreign clearance guidance, regulations and associated processes. The Contractor shall demonstrate an ongoing awareness and knowledge of and ability / processes to apply all applicable guidance and regulations related to performance in the UK while ensuring no delay or lapse in contract performance.

2.2 Specific Tasks: The Contractor shall provide nonpersonal services of a SSM and a team of CSTs and CAGs to 48 FW in order to successfully protect the integrity of the facilities throughout renovations and construction. The purpose of the SSM is to provide complete oversight of the Construction Site Security for a project, provide threat/risk mitigation strategies to the Contracting Officer Representatives (CORs), and to supervise the CST and CAG teams and their daily operations. The purpose of a CST is to detect and deter the implementation of clandestine monitoring devices into US Government facilities that may house and/or process classified materials/communications. The purpose of a CAG is to ensure all individuals and materials entering the secure site are screened and to guard the construction site.

2.2.1 The Contractor shall work IAW the CSP (redacted copy will be provided after contract award), and ICD/ICS 705.

2.2.2 Ensure the requirements contained within the ICD/ICS 705 are implemented and advise the COR(s) of compliance.

2.2.3 Documenting security infractions and violations that deviate from the CSP and notify the COR(s).

2.2.4 Infraction is defined as any knowing, willful, or negligent action contrary to the requirements of the CSP or its implementing directives that does not comprise a violation as defined below.

Infraction will be reported to the COR(s) within two (2) working days.

2.2.5 Violation is defined as any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information. Violations will be reported to the COR(s) within four (4) hours.

2.2.6 Maintain a list of all workers used on this project and including this list in the final SCIF accreditation file.

2.2.7 Compiling CST documentation records for submission to the COR(s) by the 25th of each month.

2.2.8 Monitor the activities of all foreign national construction workers and personnel on the Secure Construction Site (SCS) at all times.

2.2.9 Document the construction activities of all persons on the (SCS).

2.2.10 Document all security incidents that occur on the (SCS).

2.2.11 Perform in-depth inspections of construction materials, tools, and equipment prior to and after their use/installation ensuring all items are free of tampering and identify all anomalies. Material inspections will include use of specialized equipment including the Non-Linear Junction Detector (NLJD) and X-ray machine.

2.2.12 Identify and document anomalies and variances in finished construction work against the official’s project construction plans.

2.2.13 Perform access control functions, including personnel and bag searches, preventing the entry of unauthorized persons, materials, and equipment.

2.2.14 Carry out opening and closing procedures of the (SCS) each day as directed by the SSM.

2.3 Specific Personnel Requirements

2.3.1 The Contractor shall submit certifications of SSM proposed to the 48th Contracting Squadron (48 CONS) at time of proposal. Certifications submitted must be for current employees of the contractor and who the contractor intends to use on this contract. If the certifications submitted are not for current employees of the submitting company, they will not be considered for use on this contract.

The Contractor shall notify the Contracting Officer (CO) and COR(s) in writing prior to making any changes in individuals to this contract, and must demonstrate that the qualifications of their personnel are equal to the qualification of the personnel being replaced. SSM changes shall not be allowed without US Government approval.

2.3.2 Site Security Manager (SSM): The Contractor shall provide SSM as defined in ICD/ICS 705.

The SSM is considered key personnel as such a SSM must be present on site at all times and available for questions during the working day for the performance of this contract. The purpose of the SSM is to provide complete oversight of the CSC for a project, provide threat/risk mitigation strategies to the COR(s), and to supervise the CST and CAG teams and their daily operations. Individuals who are contracted to be SSMs will maintain direct contact with the COR(s). All recommendations must be approved by the COR(s) prior to implementation by the SSM.

2.3.2.1 The Contractor shall provide a SSM for each project who shall be responsible for the performance of the work. The SSM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The SSM shall be available during Construction Contractor hours. The SSM must be able to obtain and maintain a US TOP SECRET (TS) clearance.

The Contractor shall notify the COR(s) and CO of any changes to Key Personnel after award at least fifteen (15) days prior to change.

2.3.2.2 Roles and responsibilities of the SSM include, but are not limited to:

• The SSM shall receive and implement orders, or special instructions, from the COR(s) or CO concerning matters which affect the security operations of the site.

• The SSM will develop Standard Operating Procedures, Plans, and Special Instructions governing the Surveillance function. These operating procedures must be IAW ICD and ICS705, DoD 5105.21- M-Volumes 1, 2, 3 and the CSP.

• Shall outline threat and risk mitigation strategies prior to the start of the SWA construction.

• Report all suspicious materials or incidents to the COR(s) within two (2) hours of notification from CST/CAG.

• Ensures the security integrity of the SCS.

• Assists with implementing the CSP.

• Responsible for the accreditation of the SWA.

• Conduct daily periodic security inspections for the duration of the project to ensure compliance with the CSP.

• Provide a monthly report summarizing the daily logs referencing compliance with ICD/ICS 705.

• Document security violations or deviations from the CSP and notify the COR(s), submitted in an excel spreadsheet that will identify the project name/number; date, month and year along with time of action; the excel spreadsheet shall categorize the type of infractions “violation or deviation” and signed by the SSM then submitted to the COR(s) on a weekly basis. If there are no violations or infractions for that week, submit report stating, no infractions during that week timeframe, listing the dates.

• Maintains a list of all workers used on the project; this list shall become part of the facility accreditation files.

• Routinely review with the Accrediting official/Special Security Officer/Project Manager/Program Manager (PM) and General Contractor (GC) for the security requirements of this project.

• Implements procedures to deny unauthorized site access.

• Works with the GC to ensure security of the SCS and compliance with the requirements set forth in this document.

• Play a major role in the developing and administering site specific training to the GC’s personnel and Site Security Personnel (SSP) with regard to security restrictions and SCS operational procedures.

• Maintains constant surveillance over the project to ensure adherence to regulations, policies and guidance.

• Coordinates appropriate levels of SSP on-site resources in conjunction with the GC’s schedule.

• Provides inputs to weekly staff meeting slides with input from appointed stakeholders related to site security.

• Notifies the COR(s) and CO if any constructions security requirements cannot be met, which with them are reported to the US Government PM. The CO and COR(s) will provide a decision on final solution or resolution and provide guidance.

• Ensures that processes are in place and responsible that all persons, packages, boxes, crates, vehicle, or other means of introducing material onto the secure areas are inspected for questionable or prohibited items.

• Coordinates with 48 FW Advanced Program Office and Project Management Office to resolve problems.

• Must be able to write detailed reports in English and complete the analyses of issues, findings, and security situations which require staff actions.

• Shall be capable of independent decision making, possess a high degree of individual initiative, and be able to function with minimal supervision.

• Monitors efforts to ensure timely accomplishment of accreditation of the SWA.

• Shall utilize photographs, Security Forces reports, and GC documentation as necessary to provide a daily report to the Accrediting Official to ensure compliance with ICD 705 and as specified in ICS

705. These files will be maintained for the duration of the contract, and are the property of the US Government and are clearly identified in ICS 705.

2.3.3 Construction Surveillance Technicians (CSTs): The purpose of a CST is to detect and deter the implementation of clandestine monitoring devices into US Government facilities that may house and/or process classified materials/communications. The CSTs shall monitor and observe construction workers as they accomplish their various tasks to preclude the introduction of electronic, electrical, mechanical, or any other type of hostile surveillance monitoring devices and practice Operational Security (OPSEC) for the project and into finished construction.

2.3.3.1 Roles and responsibilities of the CST include, but are not limited to:

• Shall become knowledgeable of the US Air Forces in Europe (USAFE) security procedures and the level of security required in various parts of each facility under construction.

• Monitors the activities of all foreign national construction workers and personnel on the SCS at all time.

• Document the construction activities of all persons on the SCS.

• Document all security incidents that occur on the SCS.

• Perform in-depth inspections of construction materials, tools, and equipment prior to and after their use/installation ensuring all items are free of tampering and identifying all anomalies.

• Material inspections include use of specialized equipment including X-Ray, NLJD, etc.

• Routinely reviewing with the project manager and GC on the security requirements for this project.

• Maintaining CST documentation records for the duration of the project.

• Shall maintain daily logs, which will be submitted to the SSM.

• Identify anomalies and variances in finished construction work against the official project construction plans.

• Perform access control functions including personnel and bag searches to prevent the entry of unauthorized persons, materials, and equipment.

• Carry out opening and closing procedure of the SCS each day as directed by the SSM.

• Report all suspicious materials or incidents to the SSM within two (2) hours of discovery.

• Responsible for screening all equipment, materials, and furnishing destined for use in the controlled construction area using Contractor Furnished Equipment and any and all other methods of examination as outlined in the CSP and accepted by the COR(s).

• Shall monitor and observe construction workers as they accomplish their various tasks to preclude the introduction of electronic, electrical, mechanical, or any other type of hostile surveillance monitoring devices and practice OPSEC for the project and into finished construction.

2.3.4 Cleared American Guards (CAGs): The purpose of a CAG is to monitor the construction site to ensure all individuals and materials entering and exiting the secure site are screened. The CAGs will ensure all individuals and materials entering the secure site are screened and to guard the construction site.

2.3.4.1 Roles and responsibilities of the CAG include, but are not limited to:

• Perform access control functions at all vehicle and pedestrian entrances to the site during hours of operations.

• Screening all workers, vehicles, and equipment entering or exiting the site.

• Denying introduction of prohibited materials such as explosives, weapons, electronic devices, or other items as specified by the SSM or COR(s).

• Conduct random inspections of all site areas to ensure no prohibited materials have been brought on to the site.

• Report all suspicious materials or incidents to the SSM within two (2) hours of discovery.

• Perform other security related duties as required by the SSM or their designee such as roving patrols, or personnel, and vehicle escorts.

2.4 Contractor Indefinite-Delivery Indefinite-Quantity (IDIQ) Program Management.

2.4.1 Program Management Capability. The Contractor shall provide a program management capability (personnel and all other required resources) to properly manage the IDIQ contract and all TOs issued under this IDIQ contract. The Contractor shall:

2.4.1.1 Be responsible for contract performance IAW this IDIQ PWS.

2.4.1.2 Manage short notice suspense’s, operational constraints and other potential impacts to maintain schedule requirements on all TOs.

2.4.1.3 Provide primary point(s) of contact (POC(s)) to accomplish the managerial, contractual, financial and administrative aspects of the IDIQ contract, and work with the US Government on all IDIQ issues.

2.4.1.4 Respond to US Government CO, PM or COR requests in a timely manner.

2.4.1.5 Only perform IAW the PWS or CO direction. The Contractor shall not perform work unless it is specified in the PWS unless otherwise directed by the CO or captured in a modification signed by all applicable parties.

2.4.1.6 Notify the CO of direction received from Government personnel that the Contractor considers outside the scope of PWS requirements prior to performing the work.

2.4.1.7 Notify the CO of any known details regarding current or prior performance by another Government agency or Contractor for the same work required in a TO under this IDIQ contract. Such notification shall occur prior to award of a TO contract if the conflict is known at time of solicitation for work under a TO.

2.4.1.8 Assume total performance responsibility for work performed and supplies/services delivered under each TO. The Contractor shall actively manage all subcontractors, teaming partners, and all non-prime contractor entities and personnel providing support for performance of the IDIQ contract or TOs issued under this IDIQ contract. Actions may include analysis, critique and assessment of the adequacy, timeliness and cost effectiveness of all work performed on the IDIQ and all TOs. The Government will hold the Contractor responsible for all actions taken or not taken to ensure successful contract performance.

2.4.1.9 Develop, populate, address, update and deliver all required IDIQ and TO deliverables in the timelines specified in this PWS .

2.4.2 Inherently Governmental Functions / Decision Making. The Contractor and all Contractor personnel shall not perform inherently Governmental functions, as described in Federal Acquisition Regulation (FAR) Subpart 7.5. The Contractor as an entity and individual Contractor personnel are not authorized to make decisions on behalf of the US Government. The Contractor shall make recommendations to US Government personnel for the US Government’s decision-making purposes.

2.4.3 Communication.

2.4.3.1 The Contractor shall communicate within the Contractor’s overall organization (to include any teaming partners, subcontractors, hired foreign nationals, or in country support to ensure successful contract performance of TOs) such that appropriate Contractor personnel are aware of contract actions, activities and performance and that the US Government receives a consistent, transparent and timely message regarding contract performance.

2.4.3.2 US Government, not Contractor, personnel will keep Government leadership informed of performance status, both at the IDIQ and TO levels. This is particularly important for OCONUS performance where Contractors often work in the same location(s) as Government personnel.

2.4.3.3 Contractor personnel shall communicate professionally and only with respect to business concerns with non-acquisition personnel. All pertinent information shall be provided to the CO, PM and/or COR(s), as applicable, to affect appropriate contract action and address in-country issues. Only the CO, PM, COR(s), or officially designated representative, will report contract performance status within applicable Government management chains.

2.4.3.4 The Contractor shall monitor and report all situations that could cause delays in performance or unsuccessful contract performance within 24 hours of discovery. The Contractor shall provide an initial electronic mail (e-mail) notification to the PM/COR(s) describing the situation and planned course of action, to include timeline for delivery of the detailed course of action, to include a realistically achievable solution in a timely manner that minimizes risk to successful contract performance. A reasonable timeline for delivery of the detailed course of action will be addressed on a case-by-case basis.

2.4.4 Documentation.

2.4.4.1 Delivery will typically be required only in electronic media form. Electronic documentation developed under this contract shall be delivered in editable and searchable versions of Portable Document Format (PDF) using Adobe Acrobat 8.0 or 9.0 or Microsoft Office 2007 or 2010, or (or the latest Government versions), unless otherwise specified by the CO. The Contractor shall submit all electronic documentation without embedding or using security rules (locking spreadsheet cells, or implementing password protection or document security restrictions). All such deliveries shall be virus free and unlocked.

2.4.4.2 The US Government will specify standard naming conventions for submissions, as deemed appropriate.

2.4.4.3 Each TO will specify documentation delivery / media type and format, as well as the quantity of copies and recipients of the work products required for delivery.

2.4.4.4 Operational Records: The SSM/CST shall maintain logs in accordance with the CSP. The Contractor shall report all security incidents to the COR(s) in accordance with the CSP and/or special instructions. At a minimum the SSM will ensure that the following activities/events are documented by the SSP:

• Detailed descriptions of all construction activities including:

• Date, time, location, person(s) completing work, work being performed, monitoring CST(s), and accompanying photos.

• Detailed descriptions of all security incidents involving persons that occur on the SCS including: date, time, person(s) involved, description of incident, reporting CST(s), and accompanying photos (if applicable).

• Detailed descriptions of all construction security deficiencies including: date, time, location, person(s) involved (if applicable), description of deficiency, reporting CST(s), and accompanying photos.

• Detailed descriptions of all construction close-ins/seal-ins for the duration of the project including: date, time, and location, type of close-in/seal-in, person completing work, monitoring CST, and accompanying photos.

• Complete access control log of all persons who access and exit the SCS including: full name, date/time entered, date/time exited.

• Complete list of all vehicles that access the SCS including: date, time of entrance, time of exit, driver’s name, driver’s license number, vehicle license plate number, and reason for entrance.

2.4.4.5 Administrative Records: The Contractor shall maintain administrative records containing at a minimum the certifications of all employees furnished under this contract, time and attendance records, and final security clearance findings. The COR(s) and CO will be authorized to review all certifications, time and attendance records, and security clearance information, as required.

2.4.4.6 Monthly Activity Report: The SSM shall provide a monthly activity report to the COR(s) by the 3rd of the following month. The report shall be in Microsoft Office and sent via email. The report will include at a minimum: names of personnel assigned to the site; the number of personnel hired, resigned, or terminated; security problems encountered with resolution(s); and a general summary of personnel-related issues.

2.4.4.7 Personnel Roster: The Contractor shall provide the COR(s) and CO a roster of all SSP to include: name, date, and place of birth, passport number, and level of clearance. The personnel roster is due within ten (10) business days after contract award. When personnel are employed or terminated, an updated roster much be provided to the COR(s) and CO within five (5) business days.

2.4.4.8 Monthly Equipment List: The Contractor shall provide the COR(s) a list of all equipment used in meeting the requirements of this contract on a monthly basis. It is due at the same time as the Monthly Activity Report. It shall include the equipment description, serial number, purpose, operating status, and include any maintenance conducted during the report period.

2.4.4.9 All documentation must be turned in to the COR(s) in digital format upon completion of this project and/or as requested by the US Government throughout the project. The Contractor will provide the means to accomplish digital documentation through the supply of digital note taking devices that are also capable of taking accompanying photos of documented activities. Examples of such devices are tablets, or similar devices. The Contractor will also provide a computer system capable of compiling all documentation from the digital devices for turn over to the US Government. All documentation shall be in a searchable format to allow the US Government to search for specific records. Handwritten documentation will NOT be accepted on this project and it is the responsibility of the Contractor to develop a digital documentation process. All documentation shall be written in English.

2.4.4.10 Data Rights: The US Government has unlimited rights to all documents/material produced under this contract. All documents and material produced under this contract shall be US Government owned and are the property of the US Government with all rights and privileges of ownership/copyright belonging exclusively to the US Government. These documents and materials may not be used or sold by the Contractor without written permission from the CO. All materials supplied to the US Government shall be the sole property of the US Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

2.4.5 Personal Identifiable Information (PII): The IMPS Contractor shall provide the US Government with any hardware, software or documents that contain or contained PII, to include but not limited to, electronic data storage devices, Identification Badges, Log books, etc. and will become the property of the US Government at the completion of the contract. These materials are required to be under the supervision of the SSM Staff at all times. At no time will the Contractor remove anything that contains or contained PII from the SCS without the proper authorization of the SSM, COR or CO.

2.4.6 Performance Reviews.

2.4.6.1 Program Management Reviews (PMR). The Contractor shall attend scheduled PMRs, as notified by the US Government. The CO, PM, and other Government personnel, as appropriate, will meet periodically with the Contractor to review performance. PMRs will be held at least annually via teleconference, as appropriate. The US Government reserves the right to conduct PMRs semi-annually.

When possible/appropriate, the US Government will attempt to conduct PMRs via teleconference to mitigate travel costs. PMRs will cover status and feedback on performance measures, Contractor performance, and any significant events. PMRs are intended to serve as an opportunity for open and frank discussions on the current status of the contract and applicable TOs. The US Government will provide advance copies of PMR agendas, seeking Contractor input/discussion items, and will provide meeting minutes for Contractor review and approval prior to making them official. The Contractor shall provide slide inputs in the format and timeline directed by the US Government and shall provide written notice to the specified PMR point of contact identifying any areas of nonoccurrence or points of discussion. Any information discussed at one PMR that is applicable to all Contractors will be included in each Contractor’s meeting minutes.

2.4.6.2 Other Performance Reviews. In addition to PMRs, the US Government may meet with the Contractor, at US Government or Contractor request, to discuss Contract-specific or TO-specific issues.

The purpose of these meetings is to foster proactive continuous improvement and transparency between the US Government and Contractor by analyzing past performance problems as well as exceptional performance levels. These meetings may cover compliance; performance improvement; quality strategic planning; teamwork; training opportunities; explore and/or implement industry best practices, quality tools and methods; and/or review the Contractor’s Quality Management System (QMS) efforts and/or the US Government’s Quality Assurance function.

2.4.7 Kick-Off Meetings.

2.4.7.1 IDIQ Kick-off Meeting. The Contractor shall participate in an IDIQ kick-off meeting within five (5) days of contract award via teleconference, with individuals designated by the US Government.

2.4.7.2 TO Kick-off Meetings. All TOs will have a scheduled kick-off meeting to be coordinated by the US Government after contract award. The Contractor shall participate in all TO kick-off meetings with the customer representative, COR(s), PM and CO. The US Government will schedule each kick-off meeting and will notify the Contractor of the time and location. Notification will be provided at least five

(5) business days prior to the scheduled meeting. These will typically occur within five (5) days of contract award, unless otherwise specified by the CO.

2.5 Human Resources Management.

2.5.1 Personnel Qualifications. The Contract shall attract, hire, train and retain qualified personnel, for the IDIQ contract and each TO, for IDIQ performance, that:

2.5.1.1 Meet or exceed stated Knowledge, Skills, and Abilities (KSA) qualification requirements or other minimum qualifications specified for required work at all levels of performance as defined in each

TO;

2.5.1.2 Meet or exceed KSAs and/or qualifications stated in a proposal when considered as an evaluation factor relevant to an award decision and incorporated into the resulting TO award;

2.5.1.3 Meet or exceed PWS qualifications and ensure labor categories proposed for TO requirements meet or exceed the requirements specified in the PWS. Labor Categories are included in PWS Appendix A, Task Order Requirements;

2.5.1.4 Are capable of working independently toward successful contract performance without US Government involvement or direction; and

2.5.1.5 Competently, legibly, clearly, and articulately communicate in the languages appropriate for successful IDIQ contract and TO performance. Correspondence related to the IDIQ contracts and TO performance is largely conducted via telephone and e-mail; therefore, proper communication in terms of content and comprehension are critical to performance success.

2.5.1.6 All SSP must be familiar with the sixteen (16) standard divisions of construction as defined by the Construction Specifications Institute (CSI) and have a proficient understanding of ICD/ICS-705 (dated 28 September 2017). The Contractor shall be responsible for assuring that all SSP are in good physical health and are physically able to perform the activities and functions required by this PWS (e.g.

able to stand, sit, bend, walk, kneel, and other related physical activities for long periods of time). Shall be capable of reading and analyzing design and blueprints, and recognizing the architect’s intended use.

In addition, examining designs and structural complexities, intended to mask an ulterior purpose not intended by the architect. SSP must be able to write detailed reports in English and complete the analysis of issues, findings and security situations which require COR(s) action.

2.5.1.7 Further requirements for personnel qualifications are set forth in Appendix A.

2.5.2 Personnel Training.

2.5.2.1 The Contractor shall provide and maintain a sufficiently trained workforce capable of providing the services specified in this IQIQ contract and in the TOs issued under this contract. All related training, continuing education, certification courses, and other similar events are the financial responsibility of the Contractor and shall occur in advance of performance, except as otherwise specified in individual TOs.

2.5.2.2 All Government-provided training will be approved and scheduled through the applicable Government representative in advance. However, the Government may provide training to Contractor personnel only if the contract requires it. No Government-provided Contractor training is authorized without CO coordination and approval.

2.5.2.3 Anti-Terrorism (AT) Level I Training: All employees under this contract must complete Level I AT training located at http://jko.jten.mil/courses/atl1/launch.html within fifteen (15) days after contract start date and submit certificate of completion to the COR(s) within ten (10) days after completion of training. The Contractor shall submit certificates of completion for each new employee and subcontractor employee to the COR(s) within ten (10) days after completion of this training. All new employees hired by the Contractor to perform under this contract after the commencement of the period of performance, must complete Level I AT training. Contractor personnel must complete refresher training every twelve (12) months.

2.5.2.3.1 If training cannot be conducted on the website, the Contractor shall coordinate with the COR(s) who will contact the local AT Officer at RAF Lakenheath for classroom training. Contractor personnel completing training in the classroom will receive a certificate, or the training attendance roster, signed by the AT Officer. Verification of the training shall be provided to the COR(s) within ten

(10) days after completion of this training.

2.5.2.4 OPSEC Training: Contractor employees, including subcontractors shall complete Level I OPSEC training within fifteen (15) business days of employment under this contract. OPSEC Level I training is available at https://www.iad.gov/ioss/opse1301/index.htm. Contractor personnel must complete refresher training every twelve (12) months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR(s) who will contact the OPSEC Officer at RAF Lakenheath for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR(s) within ten (10) days after completion of this training.

2.5.2.5 The Contractor’s SSP shall have attended training appropriate to the employee’s designated job category as described. The Contractor shall provide a fully developed training course designed to prepare CSTs and CAGs for security surveillance services The Contractor shall provide a minimum forty (40) hour CST training course and a minimum twenty (20) hour SSM training course. Each SSM Staff member working on this contract must attend and successfully pass the training course required for their position. Each course must contain testable material to ensure all attendees can successfully apply what they learn to the project. Each course must provide a certification to all students who successfully pass the testable material. The SSM will provide a list of all personnel who attend the training on this contract and their certification within ten (10) working days to the COR(s). Portions of this training should include:

• ICD and ICS-705 Introduction and In-Depth Explanation

• Introduction to and Practical Application with Construction Drawings

• Introduction to Safety on Construction Site Security Projects

• Construction Site Security Overview

• Surveillance Principals and Tactics

• Counterintelligence as it Relates to Construction Site Security

• Introduction to Listening Devices & Associated Threats

• Introduction to TEMPEST, Emissions Security (EMSEC) & Associated Threats

• Foundations of Concrete & Associated Threats

• Mechanical, Heating, Ventilation, and Air Conditioning (HVAC), and Plumbing & Associated Threats

• Electrical and Telecommunications & Associated Threats

• Finishing Work & Associated Threats

• Daily Reporting Tactics and Requirements

• Construction Activity Prioritization

The SSM Course must cover at a minimum:

• SSM Positon and SSM Staff explanation

• Accrediting Official (AO)/SSM Positions and Relationship with SSM

• CSP Overview

• CSP Development

• CSP Support Documents

• SSM Staff Accreditation Plan

• Determining Construction Activity Prioritization based on Risk/Threat Prioritization

• GC Security Requirements and SSM Interaction

2.5.2.5.1 The Contractor shall provide a training instructor to conduct training classes. The SSM or CST may be submitted as the training instructor for this contract if they meet the requirements listed below. The training instructor shall meet the following requirements:

• Must be a Certified Master Trainer with at least three (3) years of experience providing ICD/ICS 705 training

• Must have successfully trained students on ICD/ICS 705 and construction site security principles within last three (3) years

• Must have at least six (6) years direct experience working in ICS 705 construction projects with at least four (4) years in a leadership/management role

• Must have experience working on at least five(5) different ICD 705 construction projects with at least two (2) being OCONUS, and one (1) being Military Construction (MILCON) projects

• Must have three (3) years’ experience of working on ICD/ICS 705 OCONUS construction projects

2.5.3 Theater and Country Clearance Requirements: The Contractor shall ensure all US Citizens performing services under this contract comply with the training and Theater Country Clearance requirements listed in the US Government Foreign Clearance Guide for the country in which they will be employed. The requirements can be found at https://www.fcg.pentagon.mil/fcg.cfm. Verification of the training will be made available to the CO or COR(s) upon request.

2.5.4 Rapid Response. The Contractor shall possess the capability and experience to rapidly increase existing workforce to meet very large TO requirements and TO requirements with very short timelines.

2.5.5 Personnel Turnover. The Contractor shall maintain minimal personnel turnover throughout the life of the IDIQ and each TO, and ensure continuation of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal.

2.5.6 Key Personnel. The Contractor shall identify and maintain any key personnel deemed critical to managing the overall performance of the IDIQ contract. Any positions proposed as key as part of the IDIQ proposal will be considered binding key positions for the life of the contract. Changes to key personnel shall be submitted to the CO for coordination prior to implementation of change. The Contractor shall provide a detailed description of the change, to include criteria demonstrating appropriate expertise and credentials to properly manage the entire requirement and any applicable TO requirements.

2.5.6.1 US Government-Identified Key Personnel. TO Request for Proposal (RFP) will include any US Government-identified key personnel.

2.5.6.2 Contractor-Identified Key Personnel. The Contractor may propose key personnel at the TO level.

2.5.6.3 Key Personnel Retention. The Contractor shall make every reasonable effort to retain key personnel in order to ensure continuity of services in key personnel positions.

2.5.6.4 Key Personnel Turnover. Key personnel at both the IDIQ and TO levels are subject to specific turnover requirements. If it should become necessary to substitute or replace key personnel, the Contractor shall notify the CO and the applicable COR(s), via e-mail, of any intent to substitute or replace key personnel within 24 hours of discovery that a vacancy will occur. This e-mail notification shall include the date and time the position will be vacant, anticipated replacement date, and what management corrective action will be taken to ensure mission completion. The Contractor shall ensure that replacements/substitutions meet the minimum qualifications as proposed for the affected position.

2.5.6.5 Key Personnel Replacement/Substitution. Position vacancies shall not exceed 14 calendar days from start of vacancy to request for CO acceptance of replacement, unless otherwise approved in writing or directed in advance by the CO. The Contractor shall provide a detailed description of the change, to include the title and criteria for the position(s), and demonstrate the appropriate expertise and credentials to properly meet the requirements and qualifications of the subject position. The Contractor shall also submit, no later than (NLT) 14 days after start of vacancy, a Country Clearance Request (CCR) to the US Government IAW applicable Foreign Clearance Guidance, unless otherwise approved in writing or directed in advance by the CO. The CCR shall include a detailed itinerary / plan for completion of required training, processing, clearances, travel, date of arrival in country and date of performance start. The US Government may also request coordination of qualification summaries on proposed personnel replacing or substituting for non-key positions. This paragraph shall also apply when, at or prior to the start of TO performance, the Contractor provides any personnel for work who were not part of or who replace any personnel submitted and evaluated as part of a TO proposal. These replacements/substitutions shall comply with Personnel Qualifications, Personnel Training, and Key Personnel Turnover paragraphs above.

2.5.7 Removal of Personnel at Government Request. Contractor personnel do not work for the Government. However, in rare cases, the US Government may request removal (permanent or temporary) of Contractor personnel from performance on the IDIQ or TO requirements for security, safety, environmental or health reasons, upon discovery of fraudulent qualification documentation, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person. As is the case for all personnel turnover, the Contractor shall ensure continuation of services such that impact to the US Government is minimal. Additionally, the Contractor shall ensure replacement personnel are qualified per the Personnel Qualifications and Personnel Training paragraphs above.

2.5.8 Contractor Identification. Each Contractor employee shall, while on duty, wear in plain view on the upper portion of one’s outer garment at all times (expect in locations where such display would threaten the safety and security of the Contractor employee), a metal or plastic identification badge, furnished by the Contractor, containing the Contractor company name, employee name, employee photograph and Government organization that the Contractor employee supports at the place of performance. Additionally, Contractor employees shall clearly identify themselves as “Contractor” at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, e-mail, and faxes, whether with Government personnel, other Contractor personnel, or with the public.

2.6 Financial Management.

2.6.1 Billing / Invoicing.

2.6.1.1 Unless otherwise specified in the TO, the Contractor shall bill for services performed under this contract on a monthly basis by submitting a combination invoice/receiving (combo) report in Wide Area Work Flow (WAWF) in US dollars, unless otherwise approved by the CO or specified in the TO, IAW Section G of the IDIQ contract. Any variations from the monthly requirement must be approved, in writing, by the CO or specified in a TO.

2.6.1.2 Subcontractor Invoicing. The Contractor shall include all subcontractor costs as part of the overall bill/invoice. The Contractor shall not provide a separate break-out of subcontractor costs, but will include all costs in the appropriate areas (labor, travel, materials, etc.), whether incurred by the prime or any subcontractors, teaming partners, or individuals performing work to support successful contract performance.

2.7 Duty Hours, Holidays, Base Shut Downs.

2.7.1 Duty Hours. The working hours of the Construction Site workers are Monday to Friday 0700 to 1700 excluding UK holidays. The IMPS Contractor will add one (1) hour each day for CST opening (0.5 hours) and closing (0.5 hours) procedures. There may be times when the Construction Site workers will be required to work outside the normal hours, in this case the Contractor will be given seventy-two (72) hours’ notice normal to allow for scheduling of personnel. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.7.2 Recognized Holidays. The following US and UK holidays apply to OCONUS performance:

Table 1 – Government Legal Holidays Holidays Dates New Year's Day 1 January Martin Luther King, Jr. Birthday Third Monday in January President's Day Third Monday in February Good Friday March/April (Exact day changes each year) Easter Monday March/April (Exact day changes each year) Early May Bank Holiday May Spring Bank Holiday May Memorial Day Last Monday in May Independence Day 4 July Summer Bank Holiday August Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December Boxing Day 26 December

The Contractor may be required to perform on US and UK holidays, including Bank Holidays, occurring during the normal workweek unless otherwise directed by the CO.

2.7.3 Base Shut Downs. In events such as a base / performance location shutdown due to severe weather or security issues, IAW FAR Clause 52.249-14, Excusable Delays, in Section I of the contract, the Contractor, CO and COR will negotiate payment terms with the final decision subject to CO approval.

2.8 OCONUS Working. The Contractor and Contractor personnel shall be required to comply with all country entry requirements, including but not limited to, work visas and authorized to work in the UK at the start of the contract.