Market_Research_Questions_(05_Dec_2014).pdf

MARKET SURVEY QUESTIONNAIRE

FOR

CLINICAL ASEPTIC MANAGEMENT SYSTEMS IN OKINAWA, JAPAN

This market survey will be used to assist the U.S. Government to gain greater understanding of local Japanese commercial practices for clinical aseptic management systems and basic housekeeping aseptic services. Please answer the following questions by marking the appropriate block and provide supporting comments as requested.

This information will not be provided to contractors or organizations outside of the U.S. Government.

Requirement The contractor shall provide all management, tools, supplies, equipment, and labor necessary to perform clinical aseptic management system services within the island of Okinawa Prefecture, Japan. The basic housekeeping will involve cleaning and low-level disinfection (unless otherwise specified) of all vertical and horizontal surfaces in patient care, non-patient care, and laboratory work areas on a daily basis (unless otherwise specified) and through constant policing and spot cleaning to maintain a neat, clean, and professional working environment. The aspetic services will involve cleaning and high-level disinfection of all vertical and horizontal surfaces in patient care, non-patient care, and laboratory work areas to maintain a sterile environment; reduce the spread of infectous diseases;

and reduce nosocomial infections in the healthcare facilities. The contractor shall not be required to provide cleaning or high level disinfection of critical and semi-critical patient care appliances. The contractor shall be responsible for cleaning and high level disinfection of non-critical patient care and non-patient care appliances. The contractor shall provide aseptic services in critical care areas between each patient care visit, after each medical or dental procedure, or as requested by Medical Treatment Facility staff. The contractor shall only provide aseptic housekeeping services in general care, non-patient care and laboratory work areas when contaminated or exposure to bodily fluids and/or an infectious patient. The contractor shall respond to and begin aseptic housekeeping services within 10 minutes of notification by the Contracting Officer Representative or Medical Treatment Facility staff.

Please return this market research questionnaire to point of contact as follows by 29 December 2014.

SSgt Eric Punjabi Contract Specialist 18th Contracting Squadron / LGCB Tel : 098-961-5821 Fax 098-961-4795 E-mail Address: eric.punjabi@us.af.mil

Your attention and cooperation in completing this market research questionnaire are greatly appreciated.

ERIC PUNJABI

Contracting Specialist

Q1. Is this type of service available for the general public? If yes, how long have you been providing this type of service? __________years.

Q2. Is it common for commercial contracts to contain a Performance-based Work Statement /PWS (a work statement explaining the need of the customer and what the contractor will be required to do)? If so, are you able to provide one for reference?

Q3. Subcontracting:

Would you typically subcontract out any portion of your services for this type of requirement? If so, what tasks and percentage of your businesses is usually subcontracted?

[ ] YES* [ ] NO

(*What percentage? %)

Q4. Applicable Laws, Regulations, License and/or Permission to Perform this requirement:

(1) What laws and regulations are usually applicable for vendors to perform this type of service?

(2) What business licenses and/or permits are usually applicable to perform this type of service?

Q5. Pre-Priced Contracts: Which contract is most common in Japan, pre-priced or non-pre-priced?

[ ] Pre-priced [ ] Non Pre-priced

Q6. Do you currently hold contracts that have option years?

[ ] YES [ ] NO

Q7. Option to Extend The terms of the Contract

(1) Are there any price differences between a contract awarded for total of 3 years (one base w/ two one- year options) and a contract total of 5 years (one base w/ four one-year options)?

[ ] Yes, they are. [ ] No, they aren’t.

If yes, please explain: _________________________________________________________________________

Q8. What are the various price factors to consider for this type of service? List other factors not listed below.

(Check all that apply)

Rate [ ] Hour [ ] Square Footage [ ] Infectious waste pick up [ ] Soiled linen pick up [ ] Clean linen distribution [ ] Hazardous Material Management [ ] Post Typhoon Clean up [ ] Gardening service for Atrium Area [ ] Airborne pathogen area terminal cleaning [ ] Hazard Communication and Safety Training for Employees [ ] Various reports submission [ ] Material, Supply and Equipment Cost

Additional Charges [ ] Damage or mess by mishap clean up or restoration [ ] Permanent excessive increase of patients and staff members increase that will affect the cleaning requirement [ ] Square footage increase [ ] Excessive condition change in local economy that would result in basic labor, material, supply and equipment cost

Others as below.

Q9. Do you maintain a Quality Control Plan (QCP)? If “Yes”, what areas do you focus on in your QCP? If “No”, how do you maintain quality of services provided?

[ ] Quality of Services [ ] Safety

[ ] Establish Infectous Control Plan

[ ] Establish the Quality Control Management System

Other:

Q10. Method of Surveillance: Will you have a English site manager qualified to inspect the performance of your assigned employees?

[ ] Yes [ ] No

Q11. How does your firm measure performance and improve your quality of services?

[ ] Customer Complaint [ ] Customer Survey [ ] Periodic Inspection

Other:

Q12. What are your remedies if the requiring activity (customer) considers the services provided did not conform to the contract requirements?

Remedies

Q13. (For the firms who have had some opportunities to provide the services to the U.S. Forces in Japan) What distinguishes the Government requirement from the commercial practice of this kind of services?

Q14. Basis of Award: Which of the following procurement is common in Japan for this type of services?

[ ] RFP: Lowest Price with Technically Acceptable (LPTA): Select the proposal with the lowest evaluated price that meets the technically acceptable criteria of the requirement.

If you check "LPTA", what technical factors would you recommend to be considered as the evaluation criteria for this requirement?

Comment:

[ ] RFP: Trade-off Process: Evaluate both price and non-price factors. This process permits tradeoffs among price and non-price factors (technical/past performance), allowing the Government to accept other than the lowest priced proposal.

[ ] IFB Sealed Bid : Each sealed bid is opened in public at the purchasing office at the time designated in the invitation. A contract is then awarded to the low bidder whose bid conforms with all requirements of the invitation and will be advantageous to the government in terms of price, and price-related factors included in the invitation.

Q15. If RFP procurement method applies to this type of service, what evaluation factors does Industry use to select the best value contractor other than price factor? Check all that apply:

[ ] Past Performance [ ] Environmental Protection Control [ ] Certifications [ ] Quality Control System [ ] Experience [ ] Customer Support System [ ] Management [ ] Staff Training System and Safety Management

Other: _______________________________________________________________________________

Q16. Contract Type: Is Firm-Fixed-Price contract widely accepted as a commercial practice?

Other: _______________________________________________________________________________

Q17. How would awarding a contract to multiple contractors versus a single contractor affect the way your company develops your proposal

YES (Prices will go up or down)

NO

Please specify any information that you believe would impace price proposal on custodial service that the Government must know about.

Comment:

Please provide your company name and your point of contact information.

Company Name:

POC Name/Title:

Tel/Fax No.:

E-mail:

Address/Zip Code:

Date:

Thank you very much for your time.

Thank you very much for your time.