Attachment 1 Statement of Work AMENDED.pdf

STATEMENT OF WORK

36th MEDICAL GROUP

ANDERSEN AFB, GUAM

Video Surveillance System Expansion

Buildings: 26009, 26012 and 26001

Table of Contents

1. DESCRIPTION OF SERVICES

1.1 REQUIREMENTS:

2. LIABILITY:

3. GOVERNMENT FURNISHED SERVICES:

4. GENERAL INFORMATION

4.1 HOURS OF OPERATION:

4.2 CONTRACTOR PERSONNEL:

5. SECURITY

5.1 PASS AND IDENTIFICATION ITEMS:

5.2. DEFENSE BIOMETRIC IDENTIFICATION SYSTEM (DBIDS).…………………………3

6. RETRIEVING IDENTIFICATION MEDIA:

7. TRAFFIC LAWS:

8. WEAPONS, FIREARMS, AND AMMUNITION:

9. FOR OFFICIAL USE ONLY (FOUO):

10. REPORTING REQUIREMENTS:

11. PHYSICAL SECURITY:

12. CONTROLLED/RESTRICTED AREAS:

13. MILITARY EXERCISES:

14. SAFETY:

15. SPECIAL REQUIREMENTS:

1. DESCRIPTION OF SERVICES

The 36th Medical Group requires the installation of additional video surveillance security cameras and its accessories in various areas of the Medical Treatment Facility (MTF) that would be integrated and must be compatible with the existing system in place (Symmetry 8.1). The contractor shall furnish all labor, parts, tools, materials, equipment, transportation, personnel, management, and supervision necessary to install video surveillance system to include, cameras, wires and DVR’s and install a new high-definition video surveillance system for buildings 26009, 26012 and 26001. Cameras will be installed in common areas, corridors, exterior (to include parking lots) as well as secured areas within the MTF. The system will be designed to facilitate a ‘closed network’ infrastructure. As such, it will be an ‘on-premises’ recording platform and does not require an internet connection to function. Monitoring of system will be provided in (2) workstations at various locations. This system will be provided with monitors & peripheral devices, per specification.

1.1 REQUIREMENTS:

1.1.1. The contractor shall install new high-definition (1080p) or 4K video surveillance system for buildings 26009, 26012 and 26001 which must be compatible with the current system currently in use (Symmetry Enterprise Version 8.1). Contractor shall provide complete integration of all new components with the current system. The contractor shall provide/obtain all personnel, equipment, supplies, tools, materials, supervision, training, transportation, and other items and services necessary to support the services obligated by the contract. The work required is to include but is not limited to the furnishing of materials, equipment, facilities, transportation, labor, and supervision required to complete this project.

1.1.2. System must be capable of recording and saving 60 days’ worth of data. The main workstation should be set up in the Facility Management department, providing centralized control and management of the system. This workstation should be equipped with all necessary controls for system monitoring, troubleshooting, and maintenance.

1.1.3. Each of these buildings will have high-definition cameras installed per guidance received from customer on-site visit. The main objective is to ensure complete high-definition coverage of all entrances, exits, corridors, common areas, identified secure areas as well as exterior (to include parking lots).

1.1.4. Each camera must be compatible to be incorporated into current system. The system will be designed to operate on ‘closed network’ infrastructure. As such, it will be an ‘on-premises’ recording platform and does not require an internet connection to function.

1.1.5. Monitoring of system will be provided in (2) workstations with DVR/NVR capability.

Workstation locations will be identified by the customer during the site visit, with (1) dedicated as the primary and (1) as subservient machine. This system will be provided with monitors & peripheral devices, per specification.

1.1.6. System shall be capable of storing 60 days of data to one centralized server in the Facility Manger’s office (building 26001, room 112).

1.1.7. All components must be able to withstand the Guam heat, humidity and direct sun, to include but not limited to: camera components, wiring, plugs, etc.

1.1.8. The new system shall be IP based. The contractor must supply additional servers, switches, racks, & network equipment needed for installation.

1.1.9. The contractor must provide a detailed project timeline, including the installation start date, projected completion date, and any milestones or checkpoints expected throughout the installation process.

1.1.10. The contractor shall provide post-installation support, including system testing, commissioning, and user training.

1.1.11. Contractor shall complete an assessment on all existing systems and associated equipment for operational status and provide recommendations and quotes for replacement outside the contract scope.

1.1.12. The contractor shall respond the same day to service for failed or faulty installed systems, provide corrective action and a projected date of repairs if necessary. All corrective actions and repairs shall be provided between the hour’s clinics normal operation.

1.1.13. The contractor shall provide service repairs to the newly installed security camera system if any defects or worn-out parts arise during the warranty period of each equipment at no cost to the government.

2. LIABILITY:

The contractor shall be liable for any damages resulting from any carelessness or failure to follow proper safety, installation, engineering, or maintenance procedures and standards. All safety concerns, incidents and damages to the Facility equipment and buildings shall be reported to the Facility Manager within 1 hours of discovery via email or telephone to one or both point of contracts listed in the point of contacts section of this statement of work.

3. GOVERNMENT FURNISHED SERVICES:

The government will provide emergency medical transportation and treatment in the event of an injury or accident, if requested or required. The contractor shall reimburse the Government for the cost of these medical services at current rates.

4. GENERAL INFORMATION

4.1. HOURS OF OPERATION: The normal hours of operation for the project are from 0800 to 1700, Monday through Friday, excluding holidays and PACAF Family days. All work will be completed during normal working hours, unless restricted areas are prohibited, and special schedule provisions are arranged to work after hours or on weekends. A Government escort will be assigned to provide access to controlled areas.

4.2. CONTRACTOR PERSONNEL: The contractor shall provide point of contact (POC) for all contractual matters during all hours of operation. The POC shall respond on-site within 3 hours during normal duty hours of operation and within 4 hours during non-duty hours to discuss concerns with government personnel designated by the Contracting Officer Representative to discuss problem areas.

4.3. MANUAL AND/OR WARRANTY DOCUMENTS: Upon completion the contractor shall provide the Facility Manager with two copies of all necessary maintenance manuals and warranty documents. The contractor shall also provide copies of all permits, weight tickets, shipping manifests, etc. upon completion of project if applicable.

4.4. ON-SITE TRAINING: Complete on-site training for Facility Management and Information Systems staff. This training will be scheduled at any time during or upon completion of the project.

4.5. OPERATOR CERTIFICATION TRAINING: In addition to the on-site training, the contractor shall provide operator certification courses at no additional charge if applicable and or available.

4.6. TECHNICAL SUPPORT: The contractor shall provide technical support for five years after the install date.

4.7. LICENSING: Contractor shall be responsible for the purchase of any licensing fees, this may include but are not limited to registering devices, control center client software, workstation license and client software.

4.8. DRAWINGS/MAPS: The contractor shall provide drawings showing the camera locations and surveillance circuits to include where any monitors, switches and panels are located.

4.9. CONTRACT MANAGER. The contractor shall designate a primary contract manager, and at least one alternate contract manager, who will be responsible for performance of services. The contractor shall submit the name of the primary contract manager and alternate(s) contract manager, who shall act for the primary contract manager if absent, in writing to the Facility Manager. The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operation of this contract. The contract manager or alternate(s) contract manager shall be available within 2 hours, either in person or by telephone, during normal duty hours to discuss performance with Government personnel. The contract manager and alternate(s) contract manager must be able to read, write, speak, and understand English fluently. The contract manager and alternate(s) contract manager shall have a minimum of three years’ experience in work related to that being performed.

4.10. CONTRACTOR EMPLOYEE RESTRICTIONS. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.11. CONFLICT OF INTEREST. The contractor shall not employ any individual who is an employee of the United States Government if the employment of that individual would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval of the employment in accordance with DODD 5500-7, Standards of Conduct. In addition, the contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities.

4.12. GOVERNMENT HOURS OF OPERATION. The official hours of operation at Andersen AFB MDG complex are 7:30 a.m. – 4:30 p.m., Monday through Friday, excluding holidays, Command and or base approved down days.

4.13. CONTRACTOR PERFORMANCE HOURS. The contractor is not restricted to perform services within the above hours of operation; however, the contractor is advised that performance outside those hours will require advance coordination with Facility Manager and affected installation agencies. The contractor shall provide Facility Manager five days advance notice of their intent to perform services outside of the hours of operation above.

4.14. RECOGNIZED FEDERAL HOLIDAYS. The following federal holidays are observed at Andersen AFB.

The contractor is not required to perform services on the following holidays listed below:

New Year’s Day Labor Day Martin Luther King's Birthday Columbus Day Presidents’ Day Veterans’ Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

5. SECURITY

5.1. PASS AND IDENTIFICATION ITEMS:

To obtain access to the installation, the contractor shall fill out the following documents below:

1. Base Access List 2024

2. Base Access Request Contractor Memo 2024 (Government Signature Required)

3. Interstate identification Index (III) Log 2024

4. Base Access Affidavit 2024 (required for each contracted employee)

5. Passport or Real ID

6. Driver’s License

Documents can be obtained under the FORMS section in the following link:

https://www.andersen.af.mil/Contact-Us/Visitor-Center/

5.2. DEFENSE BIOMETRIC IDENTIFICATION SYSTEM (DBIDS)

DBIDS is the current system for access control verification and management for the Department of Defense (DoD).

(b) DBIDS guidance for Vendors/Contractors to obtain a pass is accessible through the following website: https://www.andersen.af.mil/Contact-Us/Visitor-Center/

(c) For more information or to enroll in the DBIDS Program, call: 1 (202) 433-4784.

(d) For the Andersen Air Force Base Visitor Control Center, call 1 (671) 366-5477 For the Andersen Air Force Base Pass and ID Office, call 1 (671) 366-5650

(e) To pre-enroll for a DBIDS card, visit https://dbids-global.dmdc.mil/enroll#!/ . Pre-enrolling will help expedite your processing time.

(f) Vendors, contractors, suppliers, and other service providers shall present their pass upon entry at the entry control point (ECP).

6. RETRIEVING IDENTIFICATION MEDIA:

The contractor shall return all identification media and/or visitor passes from employees who depart for any reason before the contract expires, i.e. terminated for cause, reassignment, retirement, etc.

7. TRAFFIC LAWS:

The contractor and its employees shall comply with base traffic regulations. Traffic regulations include, but are not limited to:

10.1 Employees shall wear seatbelts when operating or riding in any vehicle (military, company or private owned) while on installation.

10.2 Speed limits on Andersen AFB are 25 MPH unless otherwise posted. Be aware of reduced speed limits and exercise caution when driving in base housing and school zones.

10.3 All vehicle operators on the installation shall not use cell phones unless the vehicle is safely parked, or they are using a 100% hands free device. The wearing of any other portable headphones, earphones or other listening devices while operating a motor vehicle is prohibited.

8. WEAPONS, FIREARMS, AND AMMUNITION:

Employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within vehicles (military, contractor-owned, or privately owned) while on Andersen AFB.

9. FOR OFFICIAL USE ONLY (FOUO):

The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

10. REPORTING REQUIREMENTS:

Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified/unclassified defense information. Employees shall be briefed by their immediate supervisor upon initial on-base assignment.

11. PHYSICAL SECURITY:

The contractor shall be responsible for safeguarding all Government property and controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

12. CONTROLLED/RESTRICTED AREAS:

The contractor shall implement local base procedures for entry to AF Controlled/Restricted areas where contractor personnel will work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by 36 Medical Group security managers before restricted area badges (RAB) will be issued. Employees must have a completed and favorable NACI investigation before receiving a RAB. Interim access can be granted in accordance with AFI 31-501, Personnel Security Program Management.

13. MILITARY EXERCISES:

In the event of a military exercise the contractor shall coordinate with the point of contacts below if they are unable to gain access to the base and or unable to perform work due to the exercise restrictions, notification shall be given via email or phone call within 1 hour of receipt of any instance restricting the completion of the work outlined in the statement of work. Rework and or additional days may be afforded which is subjected to the Contracting Officer’s approval.

14. SAFETY:

The contractor shall follow all OSHA, AFOSH, and all other safety standards not listed when performing any work under the Medical Treatment Facility.

15. SPECIAL REQUIREMENTS:

All supplied materials must be commercial/industrial quality and made in the U.S. In the event of strong wind and typhoon conditions, contractor will secure all materials stored on Facilities premise at no cost to the government.