FA521526N0001 Primary PWS.pdf

Performance Work Statement for Maui Base Support Services (MBSS) and Information

Technology (IT) Cor COMM Services

Xx xxx 20xx

Table of Contents

Part I Description of Services

0.1 Scope…………

1.0 General…………

2.0 Safety…………..

3.0 Security……….

4.0 Logistics…………..

5.0 Core Communications

6.0 Civil Engineering – Project Engineering, Execution and Support Services

7.0 Civil Engineering – Facility Operations and Maintenance

8.0 Fuels

9.0 Civil Engineering Environmental Management

10.0 Phase I/ Phase out

Part II Service Summary

Part 1

Description of Services

.1 Scope

0.1.1 This is a non-personal services contract as defined in Federal Acquisition Regulation

(FAR) 37.101 Performance Based Contracting. The requirement of this contract is the seamless and effective operation of all 15 SPSS current owned buildings and sites at time of award MBSS provides facility, Infrastructure, information technology, and logistics support.

0.2.1 The scope of MBSS includes all management personnel, equipment and services necessary to operate the facilities, and provide logistics and information technology support.

Facilities requirements include but not limited to administration management and customer support, facility and infrastructure repair, demolition of real property/Real Property Installed equipment (PR/RPIE), maintenance and support, operations (physical plant operations), grounds maintenance, refuse collection and disposal architect/engineer services (planning, programming and design construction management) Logistics support includes central shipping and receiving, property control and accountability, vehicle control, pickup and delivery, warehouse storage and other logistics support for 15th Space Surveillance Squadron (SPSS) and mission partners working on site. All core communication IT services include all services required to support the operation, maintenance, and logistics of 15 SPSS Maui Base Support Services Information

Technology (MBSS-IT) systems. This effort includes the ability to provide support to various

Maui site information and communication systems and associated tenant organizations. The performance of this contract is in support of operations, maintenance logistics management, testing, and all other requirements within the MBSS-IT Performance Work Statement (PWS).

Support includes potential future requirements, emerging technologies, system growth, and new/upgraded equipment as needed.

.3 Maui Mission. Discover, Refine, and implement emerging ground-based optical technology and computational analysis to lead U.S. Space Force (USSF) Space Domain

Awareness (SDA) capabilities, as well as manage and provide for computation support, research, development, maintenance, operations and management for the Maui High Performance

Computing Center.

.4 The unit is home to 15 SPSS, Mission Delta 2 and Air Force Research Laboratory (AFRL), and Directed Energy Directorate. The unit is also the host to several visiting experiments throughout the year, both long and short term.

1.0 GENERAL

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

1.1 The Contractor’s performance shall meet all PWS requirements. Service requirements identified as Performance Objectives (PO) have a minimum performance threshold that must be met.

1.1.1 Non-Personal Services: The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to or prepare work schedules for individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the contracting officer immediately.

1.1.2 Unless otherwise required within the PWS Sections 4 through 9, the contractor shall provide support Monday through Friday 0700-1600, except Federal Holidays to include Federal

Holidays designated by the President of the United States. On-call capability shall be established and response may be required when mission dictates or when an emergency arises. Please see

PWS section x through x for response times. For IT requirements, reference IT PWS xxx

1.2 Key Staffing Requirements Qualifications

To demonstrate understanding of scope and magnitude of PWS requirements, workload and manpower coverage at multiple geographical job sites, the Contractor shall submit evidence of individual qualifications of Key Personnel (annotated below by asterisk*) and an organizational chart outlining proposed staffing, lines of authority and labor categories within 15 days of contract start and as changes to Key Personnel occur. Furthermore, the Contractor shall ensure

Key Personnel are not dual-hatted in any other position and that vacancies be filled within 45 days. The Government will furnish the training identified in Appendix xxxxxx.

SS-1 Performance Standard:

a) Standard: Contractor maintains a qualified workforce capable of accomplishing all tasks identified in the PWS.

AQL: Contractor shall submit evidence of individual qualifications of Key Personnel (annotated below by asterisk*) and an organizational chart outlining proposed staffing, lines of authority and labor categories within 15 days of contract start and as changes to Key Personnel occur.

Furthermore, the Contractor shall ensure Key Personnel are not dual-hatted in any other position and that vacancies be filled within 45 days.

Deliverable

CDRL M001 Organizational Chart/List of Key Personnel

1.2.1 *Program Manager: Key integration. Coordinates with all disciplines: CE (Engineering Tech

V), logistics (Supply Tech), IT (IT Project Manager), and all others to ensure proper execution of all Maui BOS projects. Also acts as the one-stop POC to the Government regarding all affairs with contract operations.

1.2.2 *Engineering Tech V, Project Manager (PM): The PM shall have a bachelor’s degree in engineering, architecture, or construction management from a program certified by the

Accreditation Board for Engineering and Technology (ABET) or from a program certified by the

National Architecture Accrediting Board and a Project Management Professional

(PMP)certification.). US military/Air Force Experience preferred. The PM shall have a minimum of 5 years of experience with sustainment, renovation, and minor construction project scoping, estimating, and scheduling related to the following concentrations: Heating, Ventilation, and Air

Conditioning Systems (HVAC), plumbing, electrical, fire alarm and suppression, and interior and exterior architecture-related systems.

1.2.3 Production Control Clerk, Operations & Maintenance Manager (OMM): The OMM shall have a minimum of 5 years’ experience with Department of Defense Civil Engineering facilities, maintenance, repair, and operations, to include a minimum of 2 years’ experience directly managing/supervising within an Operations Function. The OMM is responsible for carrying out

Section 7 of this document.

1.2.4 General Clerk III: Work request review board, Real property/facility/BE asset recording, equipment failure reporting, facility project management, requirements management, in-service work plan/meetings, fuels.

1.2.5 *Drafter/ CAD Operator, CAD/IGI&S Drafter: The Drafter must have an Associate’s Degree in Applied Science (Architectural/Engineering Drafting Technology) and shall have completed the Environmental Science Research Institute (ESRI) Certified Introduction and Intermediate training in ArcGIS. The CAD/IGI&S (Installation Geospatial Information & Services) Drafter shall have a minimum of 5 years’ experience in:

1.2.5.1 Computer aided drafting and design, especially drawing and modeling in an Autodesk

AutoCAD software environment.

1.2.5.2 Drawing configuration management workflow processes in an Autodesk Vault software environment.

1.2.5.3 Geographic Information Systems (GIS) data editing, map composition and geographic analysis with ESRI ArcGIS software. ArcGIS software will be provided by the Government if required.

1.2.5.4 Editing and maintaining GIS data in a Spatial Data Standards for Facilities, Infrastructure and Environment (SDS/FIE) compliant Spatial Database Engine (SDE) Geodatabase.

1.2.6 *Quality Control (QC) Manager: The QCM must have a Bachelor’s degree in science or business-based programs or 5-years' experience in facilities O&M and strong attention to detail, observation, organizational, and leadership skills. Additionally, the QCM shall possess an in-depth knowledge of quality control procedures and legal standards, have strong background in mathematics, data analysis and statistical methods, and demonstrate excellent communication and listening skills.

1.2.7 *Logistics (Supply Tech) Senior Logistics Coordinator: shall have knowledge of Air Force material accounting procedures, principles of inventory control, fundamentals of distribution, storage, and receipt management of property, and a broad understanding of an interrelated chain of activities involving logistics. Due to the nature of Research and Development (R&D), the

Senior Logistics Technician must exercise considerable judgment in applying local decisions that may deviate from normal Air Force supply policy, as permitted in AFI/AFMAN 23-series publications and AFRLI 61-101.

1.2.8 *Environmental Technician, Qualified Environmental Professional (QEP): shall have a

Bachelor’s of Science degree in environmental science or engineering with minimum 5-years' experience in the environmental field and is corporately trained on applicable Federal and State requirements regarding environmental protection, environmental compliance, environmental conservation, transportation of hazardous waste, and spill response requirements IAW 7 CFR

355-356; 29 CFR 1910.120 and 1910.1200; 32 CFR 989; 40 CFR 112, 260-280, 302, 355, 370, and

700-799; 49 CFR 105-180, and 383; 50 CFR 17-453; Hawaii Administrative Rules (HAR) 11-260 thru 280; and HAR 11-58.1. In the event environmental laws/regulations change during the term of this contract, the Contractor is required to comply as such laws come into effect.

1.2.9 *IT Manager: Shall have a Bachelor's degree in Information Technology Management or

Information Technology-based program or 5-years' experience in planning, designing, developing, implementing, evaluating and maintaining information technology systems and networks. The IT manager must have strong problem-solving, critical thinking and leadership skills. Additionally, the IT Manager shall possess an in-depth knowledge of unclassified and classified network operations to include IT best practices, policies and regulations and a clear understanding of client/server technology and network architecture.

1.2.10 * Information System Security Officer (ISSO) / Primary Communications Security

Responsible Officer (CRO) / Primary Secure Voice Responsible Officer (SVRO) / Primary

Cryptographic Access Program (CAP) Administrator: shall be certified and cleared IAW DoDM

8100.03, Cyberspace Workforce Qualification and Management Program, DAFMAN 17-1305, Department of the Air Force Cybersecurity Workforce Management Program and AFMAN 17-

1302-O, Communications Security (COMSEC) Operations. The ISSO/CRO/SVRO/CAP shall have a minimum of 5 years’ experience in:

1.2.10.1 Information security, cybersecurity or a related field.

1.2.10.2 Security protocols, procedures and technologies, such as network security (firewalls, intrusion detection/prevention systems), cryptography (encryption, decryption), access control

(authentication, authorization) and incident response and management.

1.2.10.3 Security frameworks and regulations, such as NIST Special Publication 800-53 (or superseded regulation), DoD Instruction 8500.02 (or superseded regulation), and Risk Management

Framework

(RMF).

1.2.11 The Contractor shall ensure at least two Warehouse Specialists possess and maintain a

Commercial Driver License with Hazardous Materials endorsement. Warehouse specialists, general maintenance workers, HVAC mechanics, electricians, maintenance (mx) scheduler, GC's and Supply Tech must have current state driver’s licenses and other certification qualifications to operate general, specialized and forklifts in performance of this contract. Contractor provides

COR documentation (letter) certifying contractor personnel are qualified to operate GOVs

(general, specialized and forklifts) assigned under this contract. Operator certification will be provided by and at the expense of the contractor and documentation of operator qualifications shall be provided to the contracting officer before any contract employee engages in any mode of equipment operation. This letter will be updated as necessary and remain on file with the

COR and 15SPSS Logistics Manager.

1.2.12 * Generator Technician: Technician needs to be certified in on site Generator specific qualification. (CAT/Cummins). Duties will be referenced by section xx

1.3 General Staffing Requirements

This section describes the general Staffing Requirements for non-key staffed positions for the duration of the contract.

1.3.1 The contractor shall in their best effort adhere to staffing proposed in their offers. Any position with a vacancy greater than 3 months will be subject to consideration by the government.

1.3.2 The contractor shall report to the COR/CO monthly any current/ongoing vacancy and the reason why it is empty, actions they are pursuing to fill the vacancy, and the current time it has been unfilled.

Deliverable

CDRL G001 Ongoing Vacancies

1.4 Service Contract requirements

1.4.1 All personnel must be U.S citizens with the ability to speak, read, and write English at the level necessary to perform the tasks in this PWS. All correspondence and communication between the Contractor and the Government pertaining to this contract will be in English.

1.4.2 Mission performance shall not be affected by declared crises, states of emergency, or work stoppages.

1.4.3 Any BOS employee who endangers life, property, or security, or where such employee violates reasonable and necessary regulations or local policy of the FD shall be removed from the site. Categories of violations or misconduct, which may cause employees to be removed from the site include, but are not limited to:

• Security violations.

• Negligence or willful damage to or destruction of property.

• Injuries inflicted upon other personnel.

• Illicit safety violations.

• Creating a hostile work environment.

• Alcohol or drug abuse.

• Engagement in unauthorized private business transactions

1.4.4 Develop and maintain a Strike Plan. The Strike Plan shall address how the contractor will provide required services in the case of a labor dispute. Submit the Strike Plan for acceptance no later than thirty (30) days after the start of the transition period. The Contracting Officer (CO) will consider accepting any changes to the plan within thirty (30) days of occurrence.

Deliverable

CDRL M002 Strike Plan

1.4.5. Contract Line Item Number (CLIN) X006 Over and Above shall be used for the following:

Services, construction, and commodities that are both irregularly occurring and exceeding the thresholds in tables 7.1 & 7.2 of section 7.3, shall utilize CLIN X006. CLIN X006 also includes

Critical Spares inherently as Over & Above Commodities. The Contractor shall perform Over and

Above services/projects and acquire project materials when and as directed by the Contracting

Officer (CO) via Notice to Proceed (NTP) in support of Base Support Services (MBSS). Irregularly occurring travel and travel related to training, validated by the COR and authorized by the CO in writing via NTP. To the maximum extent practicable, all requested travel with supporting documentation shall be submitted for review 60 days prior to the first travel day. All travel shall be subject to the Joint Travel Regulation (JTR).

1.5 Public Release of Information

1.5.1 The Contractor is not authorized to release any information regarding performance of this PWS without following the appropriate procedures IAW AFI 35-102 Public Affairs - Security and Policy Review Process. This information includes, but is not limited to, photographs, films, public announcements, internet transmissions, or the denial or confirmation of any of the preceding.

1.5.2 Forward all requests for information regarding the MSSC, RME, or DRDC missions to the

15 SPSS/CC prior to developing a response. All responses must be approved by the 15 SPSS/CC prior to release.

1.6 Funding Status Reports

1.6.1 The Contractor shall provide a monthly funding status report (Funds Log) containing current information on total funding, funds remaining, and total billing (per SLIN) for each contract line-item number (CLIN) of the current performance period to include all status’ on built in quantities. The Contractor shall provide supporting information as requested by the CO, COR and PM.

Deliverable

CDRL M003 Funding Status Report

1.7 Organizational Administration

1.7.1 In the course of executing this PWS the contractor is not authorized and shall not take license to make any configuration changes without first gaining pre-approved Government concurrence. Repairs and replacements will use Original Equipment Manufacturer (OEM) parts with exact specifications of existing configurations/items unless specifically stated by the COR.

This includes no changes in size, shape, capacity, color, etc., to RP and RPIE systems, subassemblies, parts or components.

1.7.2 Report any MBSS problems affecting the Air Force mission accomplishment to the

PM/COR immediately.

1.7.3 Information and documentation generated or maintained (to include government-furnished documents) by this contract shall be maintained on the Government Installation

Support Share Drive.

1.8 Emergency Management

1.8.1 Participate in Site Emergency Management exercises and contingency operations.

1.8.2 Exercises requiring Contractor participation will take place within MBSS established working hours.

1.8.3 The Contractor shall provide trusted agents via a primary and alternate representative to participate in the planning of exercises. Trusted agents will not reveal exercise planning information to non-trusted agents.

1.8.4 Unforeseen Events. The scope of this contract includes services in response to requirements resulting from unforeseen events, such as hurricanes, tsunamis, floods, fire, and other disasters (man-made or otherwise) that are detrimental to the mission, reduces operational effectiveness or endangers life, health or safety. The Contractor shall be responsible to coordinate any work with the Site CE, the COR and the CO, and comply with section 6.0 of the

PWS and applicable approval procedures for any notice to proceed.

1.8.5 Support the implementation of the 15 SPSS Emergency Management Plan to ensure continued operations during declared crises, states of emergency, work stoppages, or storm conditions.

1.8.7 The MBSS representative shall report immediately to the Crisis Action Team (CAT)/Unit

Control Center (UCC) when it is formed and participate until released. Exercises and real-world events may involve all elements of the scope of this PWS. Exercises requiring Contractor participation will take place within MBSS established working hours. CAT members attend on-line, government-furnished training within sixty (60) days of assuming position, and annual refresher training. On-site training will also be provided at the Government’s discretion.

1.8.8 The Government Program Manager (GPM)/COR and CO shall be notified of any cost impacts resulting from declared crises and states of emergencies within twenty-four (24) hours of declaration via cost estimates. Specific costs shall be provided within three (3) business days of the end of declared crises or state of emergency.

Deliverable

CDRL M004 Cost Impact – Declared Crises/State of Emergency (SOE)

1.9 Quality Control

1.9.1 The Quality Control Manager (QCM) shall ensure that all products, inspections, data, and site-wide activities destined for the government comply with applicable standards and remain free of errors or inaccuracies. Furthermore, the QCM shall be responsible for maintaining a high level of workmanship across all aforementioned areas.

1.9.2 Develop and implement a Quality Control Plan (QCP) IAW FAR 52.246-4 Inspection of

Services - Fixed Price. The Contractor shall develop and implement procedures to identify, prevent and ensure non-performance and continual repeat of defective service does not occur.

Submit initial QCP to the CO and PM/COR for acceptance within thirty (30) days after contract award. Update and distribute as required to the CO and PM/COR within ten (10) days of changes.

Deliverable

CDRL M005 Quality Control Plan

1.9.2 The QCP shall include:

1.9.2.1 A description of the inspection system to cover all tasks and services listed in the PWS outlining the specifics of the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, submission of quality control inspection schedule, surveillance methodologies; e.g., One-Hundred Percent, Periodic Inspections, Customer Complaints, etc. and the title and organization placement of the inspectors.

1.9.2.2 A description of quality control processes in place to ensure all contract programs, plans, reports, and other submittals are tracked and submitted to the government IAW the specific and technical requirements for each submittal. Data shall include all types of documentation regardless of format (electronic, hardcopy, photographic, or any other format utilized by the contractor).

1.9.2.3 A description of the data analysis to be performed on all collected data to identify, for all areas of performance, levels of performance above, below, or at required thresholds and positive, negative, and neutral trends in the levels of performance.

1.9.2.4 A description of the method(s) to be used for identifying and preventing defects in the quality of service performed.

1.9.2.5 Five (5) duty days prior to the end of month, the Contractor’s QCM shall submit a quality control surveillance schedule to the PM/COR for the following month. The PM/COR will notify the contractor within 2 duty days following schedule submission which scheduled activities the government will attend. The Contractor shall allow government personnel to accompany and observe the inspection/surveillance activity.

1.9.2.6 The contractor shall schedule a quarterly Quality Control meeting and present meaningful QC metrics, trend analysis, deficiency root cause and status of corrective action plans. The meeting shall be attended by the PM/COR, key government stakeholders and the contractor’s key personnel.

1.9.2.7 All records generated by the contractor's quality control program as described in the

QCP shall be kept and made available to the government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract, but not less than 180 calendar days after contract completion.

1.9.2.8 The Contractor’s QCP shall be in effect at contract start and at the first day of each option period with no late submittals allowed. Once accepted by the Contracting

Officer/Administrative Contracting Officer, the contractor's QCP shall become part of the requirements of this contract. All change(s) to the QCP must be accepted by the government prior to the implementation of the change(s).

1.9.3 The contractor’s QCM, working in tandem with the contractor’s PM, shall ensure a project-specific quality control plan is developed detailing the plan to control all areas of project execution requirements performed under Sections 4, 5 and 6 of the PWS. To ensure quality and customer requirements are met, the QC plan shall address:

1.9.3.1 Designating a qualified subject matter expert quality control manager overseeing the construction project effort.

1.9.3.2 Identifying lines of communication throughout the project; e.g., project start-up meeting, routine production control meetings, providing inspection forms and test reports to the government, etc.

1.9.3.3 Implementing a quality assurance surveillance to ensure project quality controls are running the way that they should.

1.9.3.4 Documenting key suppliers and sub-contracted work.

1.9.3.5 Meeting customer specifications and determining which building codes or industry standards that apply to the scope of work.

1.9.3.6 Inspecting and documenting phases of work (like steel erection) and performing tests that verify material quality (like concrete strength). Inspection procedures shall ensure that work is ready to begin and address the handling material receiving and inspections, monitoring work in progress and verifying that completed work meets project specifications.

1.9.3.7 Controlling of non-conformance: The quality plan should discuss how the contractor will handle situations where things may go wrong in construction. Make clear how the contractor will control nonconformance to prevent cover-ups and protect the overall quality of the project.

1.9.3.8 Conducting project completion inspections. Describe how the contractor will conduct inspections and punch out near the end of the project to assure that all the contracted work is completed to specifications.

1.9.3.9 1.9.4 Reference the Core Communications PWS Appendix section 2.9.1 for specific IT, QC requirements.

1.10 Government Inspections

1.10.1 Cooperate with and participate in internal and external inspections to include the regularly scheduled inspections identified in Appendix 10, and any others deemed necessary by the government. Summary workload data regarding the dates, purpose, and size of each inspection team shall be maintained.

1.10.2 Notify the Government of any local inspections being driven by the Contractor’s corporate offices for internal Contractor requirements no later than (NLT) thirty (30) days prior to the inspection date. Contractor inspections for the purpose of internal validation, quality control, or other corporate requirements shall not take priority over contract requirements or interfere with mission requirements. The contractor’s inspection is subject to the discretion of the 15 SPSS/CC and can be denied.

1.11 Meetings

Support meetings, briefings, working groups and technical interchange meetings in coordination with Government functional representatives. Provide required input and participation in regularly scheduled meetings and unscheduled meetings for planning, site improvements, and all ad-hoc meetings deemed necessary by the COR/CO as well as supply meeting minutes.

Format and content for these meetings will include cost, schedule and performance metrics. For

MBSS hosted/run meetings, contractor personnel shall be fully prepared at the start of each meeting to include activation of video/teleconferences, presentations systems, computer systems and have briefings, presentations, documentation, etc. up and running. MBSS personnel in attendance shall be versed in the content/subject matter of each meeting and prepared to respond to queries. Regularly scheduled meetings are listed in Appendix 8.

1.12 Publications

1.12.1 Contractor operations shall comply with the current version of all referenced publications.

1.12.2 Comply with all applicable directives cited in this PWS and Appendix 4. In the event the directives change during the terms of this contract, the contractor is required to comply as the changes come into effect if they do not impact cost or delivery schedules or if a conflict does not arise in implementation of the new procedures. If any of these conditions occur, a written evaluation along with specific backup data and estimated cost data for those changes which impact the contractor’s performance shall be provided to the CO. Do not incorporate publication changes until approved by the CO. In the event there is a conflict between two (2) or more publications, provide written evaluation along with specific backup data to the CO and the

PM/COR within fourteen (14) days of knowledge of conflict. The CO will provide conflict resolution to the contractor. Ensure that all technical orders, regulations, instructions, manuals, pamphlets, engineer technical letters (ETLs), and forms are current and available or on order to perform all requirements of this PWS.

1.12.3 Review future updates to 15 SPSS created instructions, policies, checklists and plans for content and contract impact prior to initial publication or revision.

1.13 Transportation

1.13.1 The contractor will provide necessary transportation for all MBSS employees to and from MSSC unless otherwise provided by the government.

1.13.2 Follow applicable federal, state, and local driving laws and regulations when driving through Haleakala National Park.

1.13.3 The contractor shall obtain the required National Park Services special access permit through the Haleakala National Park commercial manager. The cost of permit shall be projected in the firm fixed price CLIN.

1.13.4. Separately, all subcontractors performing work under this contract shall obtain the required National Park Service special access permits through the Haleakalā National Park as described in paragraph 1.12.3

1.13.5 At MSSC, the contractor shall be limited to six (6) daily use parking spaces for MBSS vehicles at the government’s discretion.

1.14 Contractor Work Space

1.14.1 Work space deemed usable by the government may be provided by the USSF at MSSC on Haleakala, RME, and MILCON Facility at sea level as applicable/available. RME office space is set aside for MBSS use. MSSC office and storage space set aside for MBSS use in the Butler

Building. This facility is a multi-use facility with a small shop area set aside for R&D contractor use. Any additional space required will be the responsibility of the contractor at the summit site. Space requests will be authorized by the government sparingly if possible.

1.14.2 The contractor shall provide warehouse and storage space needed to execute PWS requirements outlined in Section 4.

1.14.3 The Government may provide workspace at the MILCON’s Log Center for all work defined in section 4 of this PWS.

1.15 Organizational Equipment

The contractor will be allowed to use the Government-leased flat bed for pickup and delivery services outlined in paragraph 4.3. Furthermore, the contractor shall have access to the 6K electric forklift located at MSSC under a “joint use” arrangement in addition to the two

Government-furnished forklifts identified in Appendix 5. Vehicle usage shall be IAW the most recent versions of:

41 CFR 101-39.202

41 CFR 101-39.300

41 CFR 102-34

AFI 24-301

AFMAN 24-306

AFRL 15SPSS SOP 24-1

All city, county, state and federal traffic laws

1.15.1 Refer to Appendices 5 and 14 for additional information on organizational tools and equipment available to the MBSS contractor.

1.16 Non-Secure Communications

Ensure MBSS personnel comply with local and AF Non-Secure Communications requirements.

The Contractor shall:

1.16.1 Pacific Land Mobile Radios

1.16.1. 1 Use the AF provided Pacific Land Mobile Radio (PLMR) hand-held and mobile (vehicle mounted) radios for communication during travel as needed for communication while working at the site and the contractor office facility. Government provided PLMR systems are detailed in

Appendix 9.

1.16.1.2 Abide by the 15 SPSS Chief Information Officer (CIO) developed local training guide for use of radios.

1.16.1.3 Ensure all MBSS personnel are fully trained on the use and limitations of the PLMR systems. PLMR training is provided on the local file storage. Maintain PLMR training records.

1.16.1.4 With the written approval of the 15 SPSS CIO, the contractor shall have mobile radios installed/uninstalled in MBSS vehicles. Government approved installation vendors are listed in

Appendix 9.

1.16.1.5 All problems with the PLMR systems shall be reported immediately to the CIO.

1.16.1.6 PLMR handheld radios will not be used in certain areas of the facilities at MSSC during normal operations due to security concerns. These areas have been identified and signs are in place. Note: During emergency operations, the PLMRs may be used anywhere in the facilities as needed.

1.16.2 Telephone

Ensure appropriate use of Government provided telephone service IAW AFMAN 17-1202, Collaboration Services & Voice Systems Management and MPTO 00-33A-1108, AFIN Voice

Systems Management.

1.16.3 Computer Network Access

1.16.3.1 Access to the af.mil network shall be granted only after specified criteria have been met as defined in AFI 17-100, Air Force Information Technology Service Management.

1.16.3.2 Network access will be approved IAW AFMAN 17-1301, Computer Security

(COMPUSEC).

1.16.3.3 Ensure MBSS personnel accomplish the necessary training as prescribed by AFMAN

17-1301, Computer Security (COMPUSEC) (or superseded regulation). All authorized users of

DoD Information Systems /Platform Information Technology systems such as those requiring access to the Air Force Network (AFNet) consisting of the Non- Classified Internet Protocol

Router (NIPR) network, must receive initial and annual cybersecurity user awareness training as a condition of access to an IS IAW AFMAN 17-1301, Computer Security (COMPUSEC) (or superseded regulation).

1.16.3.4 Use the site helpdesk to resolve all computer/network problems. Helpdesk contact info will be provided at award.

1.16.3.5 No contractor owned specific or other outside networks shall be installed at the site or hardware or software shall be used on the Air Force network without the written permission of the CIO.

1.16.4 External Devices

1.16.4.1 The following devices are not allowed in any secured/closed/classified locations at the

15th under any circumstances:

1.16.4.1.1 Cell phones.

1.16.4.1.2 Still or video cameras.

1.16.4.1.3 Radios, MP3 players or other audio recording devices.

1.15.4.1.4 Personal data assistants (PDA), smart watches or blue-tooth enabled devices (e.g., Fitbits).

1.16.4.1.5 Memory storage devices (USB memory stick/thumb drives/USB hard drives, etc.)

1.16.4.2 Government equipment may be made available if required in the performance of work contained in the PWS.

2.0 Safety

The Contractor Shall:

2.1 Develop and maintain a safety and health program where occupational injury rates are below national average and employee participation and ownership are the hallmarks of the program. Improve safety and occupational health accountability at all organizational levels by obtaining a “Star” site certification IAW the guidance found at the Voluntary Protection Program

(VPP) website: http://www.osha.gov/dcsp/vpp/index.html.

2.1.2 Ensure all employees fully comply with OSHA requirements and AFI 91-202, The US Air

Force Mishap Prevention Program.

2.1.3 Contractors, to include subcontractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of the VPP site.

2.2 Comply with OSHA (29 USC 651 et al.) and the resulting standards, OSHA Standard 29 CFR

Parts 1910-1926, as applicable, and be responsible for the protection and safety of contractor and subcontractor employees. Immediately report any accidents involving contractor personnel occurring on the job to the CO and the 15SPSS Safety Office.

2.3 Safety Program/Plan.

2.3.1 Establish and maintain an acceptable Safety Program IAW AFFARS 5352.223-9001 Health and Safety on Government Installations.

2.3.2 Submit a Safety Plan to the COR and Site Safety Officer (SSO) within ten (10) days after phase-in start; concurrently submit a letter to the CO certifying the safety program/plan meets all Federal, State, and local laws, regulations, and standards listed in Appendix 4. The plan will be reviewed and must be either accepted or rejected by the government prior to the end of the transition period. All changes to the plan must be submitted to the COR and Site Safety Officer

(SSO) no later than (NLT) fifteen (15) days prior to the implementation of the change(s). No changes to the plan will be implemented in advance of government acceptance.

Deliverable

CDRL S001 Safety Plan

2.3.3 The Safety Plan shall include appropriate measures to promptly investigate, correct, and track alleged safety and health violations and/or uncontrolled hazards in contractor work areas.

Additionally, the Contractor shall be responsible for ensuring employees are knowledgeable and comply with Occupational Safety and Health Standards when on working on IT and electronic equipment.

2.3.4 Establish safety requirements for all subcontractors who qualify as applicable contractors.

2.4 Contractor Safety Manager. Assign a contractor safety manager and identify on the organizational chart who will administer the safety requirements of this PWS and will be the

Government’s primary POC.

2.5 Mishaps. In the event of an accident/mishap, as described in AFI 91-204, Safety Investigation and Hazard Reporting, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the CO.

2.5.1 In the event of an accident on government property, or involving government personnel or property, the Contractor shall submit a report within seventy-two (72) hours to the CO in letter form that shall include the following: 1. The time and date of occurrence. 2. The place of occurrence. CUI 1-2-2 CUI CUI 1-2-2 CUI CUI CUI 3. A list of personnel directly involved. 4. A narrative or description of the accident to include chronological order of the accident and circumstances.

2.5.2 If the government elects to conduct an investigation of the accident/mishap, all employees must cooperate fully (to include toxicology testing) and assist government personnel in the conduct of investigation.

2.5.3 Provide data collection support to the Installation Safety Office for mishaps investigation.

2.6 Inspections. Comply with inspectors from OSHA and/or any AF inspection agency making routine inspections of contract operations and work sites checking for regulatory compliance to standards.

2.7 Annual Reports. Provide the COR, SSO, and Installation Safety Office the Total Case Incidence

Rate (TCIR); Days Away, Restricted, and/or Transfer Case Incident Rate (DART); and OSHA Form

300A, Summary of Work-Related Injuries and Illnesses, by the 15th of January every year for annual submission in the site annual VPP self-evaluation report.

Deliverable

CDRL S002 Total Case Incidence Rate (TCIR)

CDRL S003 Days Away, Restricted, and/or Transferred Case Incidence Rate (DART)

CDRL S004 OSHA Form 300A, Summary of Work-Related Injuries and Illnesses

2.8 Safety Equipment and Medical Assistance Supplies.

2.8.1 Provide first aid kits throughout the site to assist in case of an accident or injury. Ensure enough kits are available and appropriately placed to allow for quick and easy access.

2.8.2 Provide one AED throughout per building to assist in case of a medical emergency. Ensure enough systems are available and appropriately placed to allow for quick and easy access.

2.8.3 Provide portable oxygen systems throughout MSSC to assist in case of medical need.

Ensure enough systems are available and appropriately placed to allow for quick and easy access.

2.8.4 Inspect all first aid kits, AEDs, and oxygen systems IAW product manufacturer’s specifications, AFI 44- 177, Public Access Defibrillation Program, and OSHA 29 CFR 1910 as listed on Appendix 19. Check for any recalls or manufacturer identified failures and replace unit, as required. Replace items on a non-reimbursable basis as required due to use or expiration.

2.8.5 Develop and maintain an inventory of all, first aid kits, AEDs, and oxygen systems. Provide initial inventory to the COR and AFSO NLT sixty (60) days after contract award. Provide an updated inventory, to include expiration date, to the COR and AFSO annually.

Deliverable

CDRL S005 First Aid Kit, AED and Oxygen System Inventory

2.8.6 Provide up-to-date site maps with the locations of all first aid kits, AED, and oxygen systems to the 15SPSS AFSO within 30 days of after contract start, then annually, or when major locations change, and post maps throughout the facilities.

Deliverable

CDRL S006 Site Maps ID location of First Aid Kits, AED and Oxygen Systems

3.0 SECURITY:

Requirements, restrictions, and other safeguards required to prevent unauthorized disclosure of classified information. The Contractor shall:

3.1 Site Physical Security.

3.1.1 Comply with Government provided physical measures IAW AFI 31-101 Integrated Defense

(FOUO), and Intelligence Community Directive (ICD) 705 Physical Security Standards for

Sensitive Compartmented Information Facilities and other Maui Site specific guidance.

3.1.2 Comply with the 15 SPSS Antiterrorism/Integrated Defense Plan (A/IDP). Comply with local security requirements established by the government for the site.

3.2 Personnel Security. Ensure that all personnel have appropriate clearances and access credentials at contract start date. The minimum level of security clearance required for this contract is U.S Secret. An interim Secret is acceptable for newly hired contractor personnel awaiting final adjudication.

3.2.1 The government will identify the applicable IT personnel required to hold a TS Clearance.

All TS cleared personnel are required by the Government to have access to TS information and must have current TS clearance at the time contract performance begins.

3.22 The Key Personnel identified by the contractor must have required security clearances NLT the first day of the transition period.

3.2.3 Maintain a workforce capable of accomplishing all tasks outlined in this PWS with the security clearances required. The Contractor shall provide an updated Defense Information

System for Security (DISS) visit certification of all new employees upon hiring actions for cross-reference with DISS and provide status on e-QIP investigations on new hires that do not possess a clearance. Maintain records of all employees’ security clearances until the end of the contract.

3.2.4 Enter into a Visitor Group Security Agreement with the Government that will be reviewed and updated annually by the Government Site Security Officer. The Contractor shall support and comply with security inspections conducted and/or requested by Air Force personnel.

3.2.5 Access to Government computer systems and secured facilities requires additional clearance checks through DISS. Common Access Cards (CACs) require background checks prior to issuance to contractor personnel.

The process for this includes submitting personal information for each applicant to the government's Trusted Agent for input into the Contractor Verification System. The contractor employee must clear the background security checks before being issued a CAC. Additionally, the Government will issue site access badges to contractor personnel for facility access. To avoid delays in starting work, be proactive in submitting applications for personnel security clearances.

3.2.5.1 Ensure that in/out processing documentation is completed for all new hires and personnel departing. This needs to be accomplished during the 1st week of employment and employees’ last days prior to departure. Such actions occur at the duty location with respective government offices.

3.2.5.2 Ensure CACs from personnel no longer working on the installation are collected and returned to the Government within three (3) days of departure.

3.2.5.3 Ensure site access badges are immediately collected and turned in to Security Forces (SF) when an employee is terminated or suspended. In exigent circumstances when a badge cannot be collected, SF will be notified in order to electronically disable badge.

3.3 Uses and Safeguarding of Information.

3.3.1 Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

3.4 Facility Security Officer (FSO).

3.4.1 The appointed FSO must be a US citizen who is cleared as part of the facility clearance.

The FSO will, as part of the facility clearance, obtain a DISS account through the cognizant

Defense Security Service (DSS) office. FSO and facility clearance must be obtained NLT the start of transition period.

3.4.2 This individual shall be the single point of contact for complying with security programs and procedures IAW with security regulations listed in Appendix 4. This individual is not required to be located at the site or solely dedicated to the MBSS.

3.4.3 The FSO will supervise and direct security measures necessary for complying with applicable requirements of the NISPOM and related Federal requirements for the protection of classified information.

3.4.4 The FSO, or on-site designated representative, shall complete security training as specified in the NISPOM.

3.5 Security Training.

3.5.1 Contract and subcontract personnel shall complete security training IAW the security regulations listed in Appendix 4.

3.5.2 Maintain documentation of all security training to include date, method, topics, and administrator; if applicable, include computer based or handwritten signature from trainee and/or administrator. Maintain a copy upon completion of each training element IAW Appendix

11.

3.6 Anti-Terrorism (AT).

3.6.1 Ensure all contractor employees complete Antiterrorism Level 1 training within 30 days of employment start and annually thereafter. Certificates showing completion of training shall be distributed to the 15SPSS AT Officer. Training can be accessed at: https://jko.jten.mil/

3.6.2 Upon initial notification from the Antiterrorism Officer ATO or ATO representative throughout Force Protection Condition (FPCON) duration, comply with FPCON measures for the current FPCON level.

3.6.3 During exercise and real-world events, all personnel will implement FPCON measures and

Random Anti-Terrorism Measures (RAMs) within areas and processes under their control IAW

FPCON checklists and the guidance of the ATO. These measures will include, but not be limited to, moving vehicles at least twenty-five (25) meters from any critical facilities, conducting random checks of trash receptacles and storage containers, securing all facilities/storage areas not in regular use, inspecting interiors and exteriors of work areas for suspicious articles, screening incoming mail and commercial deliveries.

3.6.3.1 During increased FPCON levels (BRAVO and CHARLIE) expect delays upon entering the

MSSC area. All personnel (100%) will be screened for positive identification and gym bags and backpacks will be inspected. Vehicles will not be permitted on the MSSC. Non-essential meetings/visits will be cancelled.

3.6.3.2 During the highest FPCON level (DELTA) only essential Key Personnel will be permitted to enter the site. Non-essential personnel will not be permitted entry to the site.

3.7 Active Shooter.

3.7.1 Ensure all contractor personnel complete the annual Active Shooter classroom training provided locally by the Government.

3.8 Any MBSS employee who endangers life, property, or security, or where such employee violates reasonable and necessary regulations or local policy of 15 SPSS/CC shall be removed from the site. Categories of violations or misconduct, which may cause employees to be removed from the site include, but are not limited to:

3.8.1 Security violations.

3.8.2 Negligence or willful damage to or destruction of property.

3.8.3 Injuries inflicted upon other personnel.

3.8.4 Illicit safety violations.

3.8.5 Creating a hostile work environment.

3.8.6 Alcohol or drug abuse.

3.8.7 Engagement in unauthorized private business transactions.

4.0 LOGISTICS

Logistics/supply workload factors are provided in Appendix 28. Unless otherwise specified, all labor, supplies/materials, third-party inspections, shipments (postage/mailing), vehicle add-on equipment (install and removal) and non-organic equipment calibration costs and minor repair

(commercial) shall be under the firm fixed price Logistics CLIN. The Contractor shall perform supply, transportation, vehicle fleet management and property control functions as defined in this PWS in support of 15 SPSS mission and all partners associated to the site, applying the applicable references listed below and 23/24-series 15 SPSS Standard Operating Guides or successor local instruction(s). Where formal appointment of a logistics role is required, the

Contractor shall ensure an Alternate person is appointed and qualified to fill the role. With the exception of Over and Above projects covered under PWS Section 6.0 and unless specifically specified by the COR, all this section’s work is executed through the firm fixed price CLIN X003 as this work is regularly scheduled/anticipated/reasonably accountable. This includes materials, labor, and other direct costs (ODCs).The Government reserves the right to utilize CLIN X003 for the assistance of CLIN X006 material deliveries.

The Contractor shall:

4.1 Property Accountability.

4.1.1 The Senior Logistics Coordinator (SLC) shall serve as the first (1st) Alternate Property

Custodian to the Primary Property Custodian (15 SPSS/CC) and Primary Supply Liaison to the 15

SPSS Accountable Property Officer

(APO):

4.1.1.1 Serve as 1st Alternate Property Custodian for centrally-managed equipment (excluding weapons), maintained by the 647th LRS, DPAS FE5260/AD2302/638PL and RDTE support equipment maintained in DPAS AFRLHQ/MAFB61.

4.1.2 The SLC shall:

4.1.2.1 Assume the role of Alternate Property Custodian within fifteen (15) days after contract start (or upon new hire start date) and complete all required training and joint inventory of assigned equipment.

4.1.2.2 Account for all property within…