Past_Performance_Survey.pdf

Solicitation No. FA5215-13-R-0002 Technical Control Services

Attachment J-6

Present/Past Performance Questionnaire (PPQ) RFP FA5215-13-R-0002

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 3.104

(Typing more than the line provides will automatically add extra lines.)

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor:

B. Cage Code of contractor contract was awarded to:

C. DUNS of contractor contract was awarded to:

D. Contract number:

E. Contract type:

F. Was this a competitive contract? YES _____ NO _____

G. Period of performance:

H. Initial contract cost: $

I. Current/final contract cost: $

J. Required Facility Security Clearance Level:

K. Required Personnel Security Clearance Level:

L. Reasons for differences between initial contract cost and final contract costs:

M. Description of service provided:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other Commands:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone/fax number:

Number of years evaluator worked on subject contract:

SECTION 4: EVALUATION

1. Please indicate your satisfaction with the contractor’s performance by selecting the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

E EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many

(requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VG VERY GOOD - The contractor’s performance meets contractual requirements and exceeds some

(requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

M MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N/A NOT APPLICABLE - Unable to provide a score.

When responding to the questions listed below, please place an “X” in rating box for the scale of (E) to (U) that accurately describes the contractor’s performance. If a question is not applicable, select “N/A.” If more space is needed, use the back of the questionnaire or attach additional pages. Handwritten responses to this questionnaire are acceptable.

However, if responses are handwritten, please print legibly.

Operations Support E VG S M U N/A

O1. Ability to implement current standard practices for technical control operations and maintenance.

O2. Ability to implement current standard practices for technical control support services.

O3. Successfully responded to unscheduled and/or late-notice situations

O4. Ability to manage large Information Technology (IT) Wide and local area networks, to include servers, switches, routers, desktops, laptops, and monitors

O5. Ability to manage and operate diverse data, video, and communications networks

O6. Ability to manage COMSEC

Technical Control Service

Sustainment Support E VG S M U N/A

S1. Quality & repeatability of operations & maintenance

S2. Ability to implement current standard practices for maintaining GFE spares, repair parts, support equipment and items not part of government supply system (e.g. Command Support, etc.)

S3. Effectiveness of material management (including Government furnished equipment)

Program Management E VG S M U N/A

P1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P4. Ability to hire/apply a qualified workforce to this effort

P5. Ability to retain a qualified workforce on this effort

P6. Provide training necessary for personnel to effectively perform requirements

P7. Understand/complied with customer objectives and technical requirements

P8. Quality/effectiveness of sub-contracted efforts

P9. Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

P10. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

P11. Ability to interact with its headquarters, teaming partners, other contractors, and the Government

P12. Contractor ability to smoothly transition resources and personnel

P13. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts

P14. Contractor ability operating under a Collective Bargaining Agreement (CBA), without extensive Government/Employer oversight

Cost Performance E VG S M U N/A

C1. Accuracy in forecasting contract costs

C2. Ability to meet forecasted costs and perform within contract costs

C3. Ability to alert Government of unforeseen costs before they occur

C4. Sufficiency and timeliness of cost reporting

2. Please discuss each and every response for which you indicated Exceptional (E), Marginal (M) or Unsatisfactory (U) in response to the questions above (use additional sheets, if necessary).

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes

No

Default

Convenience

Pending Terminations

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

4. Has this contractor sucessfully managed personnel, including delinquencies, without extensive intervention or guidance from your company/ the government?

SECTION 5: NARRATIVE SUMMARY

A. What were the contractor’s most positive aspects in the performance of the contract?

B. What were the contractor’s most negative aspects in the performance of the contract?

C. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

D. Please provide any additional comments concerning this contractor’s performance, as desired.

OVERALL RATING E VG S M U N/A

Based on the above, what is your overall assessment of the contractor’s past performance?

And why?:

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

Mailing Address: 647 CONS /LGCB Attn: Josh Berger or A1C Robert Ronayne 90 G. St., Bldg 1201

JBPHH, HI 96853

FAX to: (808) 448-2911/2 Or Email to: Joshua.Berger.5@us.af.mil and Robert. Ronayne@us.af.mil mailto:Joshua.Berger.5@us.af.mil