Tinian WiFi - SOW FY25 Draft.pdf

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356th ECEG Tinian Wi-Fi FY25
Solicitation number
FA5025251161058
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This Statement of Work (SOW) details a wireless internet service requirement for the 356 Expeditionary Civil Engineering Group at Andersen AFB, Guam, targeting a location on Tinian with no existing hardwired internet infrastructure. The solicitation seeks an Internet Service Provider (ISP) to deliver high-speed 4G wireless router services with specific technical and operational requirements, including:

Key technical specifications include providing a minimum of 50Mbps download and 10Mbps upload speeds, supporting at least 20 users with scalability, maintaining a 99.9% Service Level Agreement (SLA), and supplying 4 wireless network routers with mobile capabilities. The ISP must offer 24/7 helpdesk and monitoring support, an online ticket tracking system, and ensure reliable tier-one service performance. Critical security requirements mandate excluding telecommunications equipment from specific manufacturers like Huawei, ZTE, Hytera, Hikvision, and Dahua, in compliance with federal acquisition regulations. The service aims to provide uninterrupted internet access with prompt technical support for resolving any connectivity issues.

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STATEMENT OF WORK

For

356 EXPEDITIONARY CIVIL ENGINEERING GROUP

WIRELESS 4G INTERNET SERVICE

ANDERSEN AFB, GUAM

16 APRIL 2025

1. STATEMENT OF WORK: This solicitation seeks a qualified Internet Service Provider (ISP) to deliver high-speed, 4G wireless router devices and services to a specified location on Tinian. This location currently lacks hardwired internet infrastructure, and mobility is a critical requirement.

2. SECURITY: The provider must comply with the following regulations:

• Federal Acquisition Regulation (FAR) Compliance:

• FAR 52.204-24 through 26.

• FAR 4.2105(a).

• Policy Alert #20-124 and Rev 1.

2.1 Exclusion of Certain Entities:

• Exclude parties listed in the System for Award Management (SAM) (https://www.sam.gov) for entities prohibited from receiving federal awards for “covered telecommunications equipment or services.”

• Prohibit telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiaries or affiliates).

• Prohibit video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiaries or affiliates).

3. REQUIREMENTS: The selected ISP must meet the following requirements:

Draf t https://www.sam.gov/

3.1 Internet Speed:

• Provide a minimum of 50Mbps download and 10Mbps upload speed.

• Support a minimum of 20 users with the ability to scale up to accommodate additional users as needed.

3.2 Service Performance:

• Ensure reliable performance with tier-one service as the Incumbent Local Exchange

Carrier.

• Guarantee a 99.9% Service Level Agreement (SLA).

3.3 Support and Monitoring:

• Provide 24/7 helpdesk support.

• Offer 24/7 monitoring services.

• Maintain an online ticket portal for issue tracking and resolution.

3.4 Equipment:

• Supply 4 wireless network routers with mobile capabilities to support users at the specified location on Tinian Island.

• Ensure routers are equipped with external antennas to achieve 99.9% uptime.

4. SERVICE ASSURANCE:

The selected ISP will be contractually obligated to provide timely access to dedicated technicians who can promptly resolve any connectivity issues, ensuring uninterrupted Internet access as specified in the contract. Draf t

2.1 Exclusion of Certain Entities:
3.1 Internet Speed:
3.2 Service Performance:
3.3 Support and Monitoring:
3.4 Equipment:
4. SERVICE ASSURANCE:

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