PWS OWS v2 (1).docx

PERFORMANCE WORK STATEMENT

OIL-WATER SERVICES

(Operation, Maintenance, & Repair)

Eielson Air Force Base, Alaska

Table of Contents

Chapter 2: Oil-Water Separator

Section Number and Title Page Number

Appendix B, Maps and/ or Site Plans 15

Appendix C, Required Reports/Forms 16

Attachment 1, PMTL G3065310295067 18

SECTION 1. GENERAL INFORMATION

1.0 GENERAL. This is a not-personnel services contract to service, maintain, and repair wastewater pretreatment systems located on Eielson Air Force Base (EAFB), Alaska. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service provider shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment, and labor necessary to operate, maintain, and repair wastewater pretreatment systems at Eielson Air Force Base (EAFB), Alaska. The contractor shall operate, service, clean, maintain, and repair wastewater pretreatment systems (oil-water separators) and related equipment (grit traps and connecting drains) in accordance with local, state, and federal regulations including Title 40, Code of Federal Regulations (40 CFR) and 49 CFR. The contractor shall perform all work in conformance to the appropriate industry standards. The contractor shall ensure that wastewater flowing through the pretreatment systems is maintained in a manner to prevent the cause of nuisance orders as well as prevention of any service interruptions. The contractor shall establish a service call system that is responsive to all types of service requests. A list of pretreatment systems and related workload data is included in the appendices. All costs should be Free on Board (FOB) Destination, Eielson AFB to include any containers or replacement parts IAW Para 2.9 and 3.0.

1.2 PERIOD OF PERFORMANCE. The Period of Performance (PoP) shall be for one (1) Base Year of 12 months and four (4), 12-month option years. The PoP reads as follows:

Option Year 04: 1 May 2028 – 30 April 2029

1.3 PHASE IN /PHASE OUT PERIOD. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the phase in/phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.4 CONTRACTING OFFICER REPRESENTATIVE (COR). The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5 CONTRACT MANAGER. The contract manager or alternate(s) shall be available during normal duty hours to meet on the installation within 2 hours with the government personnel designated by the CO or the COR to discuss problem areas. The Contractor shall provide the CO telephone number(s) where surveillance results and complaints can be reported. The Contractor shall also provide to the CO the names and phone numbers of Contractor POCs for after business hours including nights, weekends, and holidays. This information shall be kept updated by the Contractor whenever personnel changes occur. The contract manager or alternate(s) shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

1.6 PERSONNEL. Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected shall be such that identifies personnel easily and quickly for reasons of safety and personal protection. The government is authorized to restrict the employment under the contract of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

1.6.1 SECURITY REQUIREMENTS. REAL ID compliant IDs can be located at the following website: https://www.dhs.gov/real-id-enforcement-brief

1.6.2 Work under this contract will not require unescorted entry to controlled or restricted areas. The government will provide escorts for those times when the contractor must perform work within controlled or restricted areas.

1.7 HOURS OF OPERATION. The Contractor shall coordinate with the COR to determine a schedule that allows the contractor to complete their work yet creates minimal disturbance for the facilities. Typically, the contractor shall perform work during normal business hours of Monday through Friday, 7:00 AM AKST and 5:00 PM AKST. A projected servicing schedule must be provided to the COR not later than (NLT) two weeks after performance start-up.

1.8 FEDERAL HOLIDAYS: Federal holidays within the applicable calendar year at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.

1.9 BASE CLOSURES. Work scheduled but not accomplished because of base closure due to weather, exercises, or mission, shall be accomplished as soon as possible after reopening the base.

1.10 PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. The contractor shall continue to provide all services required under this contract.

1.11 SPECIAL QUALIFICATIONS. Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in maintenance of oil/water separators.

1.12 SAFETY AND HEALTH STANDARDS. The contractor shall initiate and maintain programs to ensure its employees perform tasks associated with this contract in a safe, clean, and sanitary manner in accordance with any clauses in the contract and any EAFB/Air Force Installation Safety Policy and Procedures. Programs shall also comply with the provisions of Occupational Safety and Health Act (OSHA) concerning entry requirements for confined spaces and handling hazardous substances.

1.13 CONTRACTOR PROVIDED EQUIPMENT AND SUPPLIES:

1.13.1 CONTRACTOR-FURNISHED EQUIPMENT/VEHICLES. The

Contractor shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract. The Contractor shall perform cleaning, minor repair and normal maintenance of equipment related to services of oil-water separators as necessary on site. Maintenance and repair of Contractor vehicles or their privately owned vehicles shall not be accomplished on site. Contractor vehicles shall be maintained to present a neat, professional appearance. Contractor vehicles shall be used solely for the intended purpose of performing services of the contract in accordance with this performance work statement during normal EAFB hours of operation.

1.13.2 All equipment used in the performance of this contract shall be in good, operable condition. Equipment found to be unsafe and unable to function as designed, shall not be used in performance of this contract. The CO or COR may inspect the Contractor’s equipment and vehicles at any time and may also direct the removal of any unsafe or unusable equipment or vehicle from EAFB installation.

1.13.3 The Contractor shall provide adequate numbers of equipment items and vehicles to effectively fulfill the scope of this contract. In addition, the Contractor shall maintain or have backup capability to provide continued service in the event primary equipment or vehicles are down for extended maintenance or repairs. Equipment failure shall not alleviate the Contractor from performing any requirement contained in this contract.

SECTION 2. SERVICE DELIVERY SUMMARY.

2.0 PREVENTIVE (PREDICTIVE) MAINTENANCE PROGRAM (PMP). The contractor shall develop and implement a PMP to correct and prevent pretreatment system discrepancies and maximize the overall operating efficiency of the system. The contractor's PMP shall take a program-driven, maintenance approach to maximize productivity and reduce costs. The PMP shall demonstrate a proactive (rather than reactive) approach to work management to ensure that all assets are maintained at an appropriate level to the out lined PMTL G3065310295067 (Attachment 1) or manufacturers specifications, whichever is the most stringent, such that the equipment is neither over nor under maintained. The PMP shall establish an inspection and maintenance action of all oil-water separators at a minimum interval of quarterly. The PMP shall include a mix of event-driven (run to failure), preventive (based on manufacturer specified intervals), and predictive (based on technical maintenance knowledge) maintenance practices. The PMP shall address every component of the pretreatment system. The PMP shall address all of the technical and operating aspects of the pretreatment system, and provide the contractor's work schedule for a complete year. The PMP shall incorporate maintenance records for each equipment item within the pretreatment systems. The equipment records shall contain a complete history of maintenance accomplished. The contractor shall submit their PMP plan to the Contracting Officer (CO) for acceptance within 30-calendar days after contract award. The contractor shall submit all updates and changes to their PMP plan to the COR (Contracting Officer Representative) within five (5) calendar days of making the updates or changes. Corrective maintenance and/or Preventive Maintenance to the Hazwaste Facility (Bldg. 4378) should only extend to the outlet of the OilWater Separator and not to the water treatment system. Refer to Para 2.3 for corrective maintenance requirements.

2.1 PMP REPORTS. The contractor shall develop and submit to the CO and COR a monthly report of all PMP activities. The report shall identify maintenance tasks and inspections that were not performed and a description of any corrective maintenance requirements noted that are not completed.

2.2 SAMPLING AND ANALYSIS. Within 30 days of contract award, the contractor shall develop a Sampling and Analysis Plan and collect samples and analyze pretreatment system contents as necessary to comply with regulatory guidance and/or permits. Sampling and Analysis should be completed on all systems that go directly into the sanitary sewer system on base once per year. Written results of sampling and analysis shall be provided to the CO and COR.

2.3 CORRECTIVE MAINTENANCE. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to perform equipment repair, corrective maintenance, and enhancement services on pretreatment systems and related support items. The objective is to return the systems to proper operating condition or to enhance their capabilities to meet higher demand as approved by the Contracting Officer (CO).

2.4 SERVICE CALLS. The contractor shall establish a 24-hours per day, 7-days per week service call system. The contractor shall provide Quality Assurance Personnel with appropriate telephone number to initiate a service call. The contractor shall accept service calls only from the CO or a designated 354th Civil Engineer Squadron representative. Service calls may be classified as emergency, urgent, or routine. The appropriate classification will be given to the contractor along with the job service request.

2.5 EMERGENCY SERVICE CALLS. Emergency service involves the correction of conditions that constitute an immediate danger to personnel, threaten property, and/or action required to restore essential service. The contractor shall be at the job site within four (4) hours after receipt of an emergency service call and shall work continuously until the required service is completed or the condition is arrested. *The government will reimburse the contractor for a unit cost that exceeds $50.00 only upon contractor obtaining prior approval from the CO before purchasing replacement parts (reference Para 2.7.1).

2.6 URGENT SERVICE CALLS. Urgent service calls are used when a reported condition will not immediately endanger personnel or threaten property but, if not corrected soon, could affect the health or the well-being of personnel. Urgent service calls shall be accomplished during normal working hours, or on the second or split shifts within the capability of the contractor. The contractor shall respond to the work site within twenty-four (24) hours and shall complete the task within five (5) days after the initial receipt of the service request. *The government will reimburse the contractor for a unit cost that exceeds $50.00 only upon contractor obtaining prior approval from the CO before purchasing replacement parts (reference Para 2.7.1).

2.7 PROCESS FOR REPAIRS. The Government or Contractor may identify recommended or required repairs pertaining to the systems identified in Appendix A. The Contractor shall adhere to the following process when submitting Letter of Recommended Repair.

2.7.1 LETTER OF RECOMMEND REPAIRS (LRR). Within one (1) day after identification of required repairs or enhancements, the Contractor shall submit a Letter of Recommended Repairs to the COR. The Contractor shall not allow LRR’s to accumulate over any given period of time. The LRR shall delineate whether the recommended action is a repair to return the system to proper operation or an enhancement to improve capability.

*Exception: time frame for Emergency Service Calls is expedited. Contractor shall notify COR and CO immediately upon assessing an emergency with the total cost estimate for any repair(s) or enhancement(s) exceeding $50.00.

2.7.1.1 Each LRR shall include a detailed listing of all components, to include part number, model, description nomenclature, and manufacturer as well as suggested sources of procurement and lead time for arrival on site.

2.7.1.2 The Contractor will the supply the COR and CO a specific reference identifying which components requiring repair are out of compliance with manufacturer requirements and/or recommendations. These may include any and all components in a non-serviceable condition in accordance with manufacturer requirements/recommendations or component defects that, according to the Contractor’s opinion, require attention.

2.7.1.3 Each LRR shall also include a description of the component’s condition, recommended repair or replacement, a cost proposal and estimated time to complete the recommended work and the Contractor’s opinion why the repair and/or replacement is necessary.

2.7.1.4 Each cost proposal shall show all itemized material(s) and subcontractor costs, if any, as well as labor hours and rates.

2.7.1.5 The CO will review the information provided by the Contractor and decide whether or not a Notice to Proceed will be issued to proceed with the repair(s). No work shall commence until the Contractor has received approval from the CO via the Notice to Proceed. The CO may deviate from issuing a Notice to Proceed in accordance with this PWS, but only in rare and limited circumstances. Any LRR approved for work shall not preclude the Contractor from performing other service requirements in this PWS.

2.8 WASTE DISPOSAL. The contractor is required to dispose of waste products, to include but not limited to, both hazardous and non-hazardous liquids and solids. All waste must be disposed of at an off-base location, to be determined by the contractor.

2.9 CONTAINERS. The contractor shall provide all containers necessary to complete performance of this contract. All containers shall meet UN/DOT specifications. The contractor shall invoice the government for the containers at a unit cost (FOB “Free on Board” Destination Eielson, AFB) as used with each separate disposal action. The contractor shall not invoice the government for any multi-use (re-useable) containers. All containers left in buildings located anywhere on EAFB shall be labeled appropriately as required by law listing the contents, point of contact and non-RCRA (Resource Conservation and Recovery Act).

2.10 REPLACEMENT PARTS. The contractor shall provide all pretreatment system replacement parts with a unit cost of $50.00 or less for preventive (predictive) and/or corrective maintenance actions. The contractor shall not combine preventive (predictive) and/or corrective maintenance actions to exceed the $50.00 limit. The contractor shall invoice the government for replacement parts with a unit cost exceeding $50.00 for preventative (predictive) and/or corrective maintenance actions. *The government will reimburse the contractor for a unit cost that exceeds $50.00 only upon contractor obtaining prior approval from the CO before purchasing replacement parts (reference Para 2.7.1).

2.11 BLAIR LAKE BOMBING RANGE. Contractor shall provide the parts, materials, equipment, and labor needed to maintain and service the wastewater pretreatment system (Oil Water Separator) for the United States Air Force, Blair Lakes Bombing Range, located approximately twenty (20) miles South of Fairbanks, Alaska on the west side of the Tanana River, in accordance with this PWS. The contractor shall respond to and perform tasks during the winter months, a minimum of once a year, to service the complex at Blair Lake Bombing Range (If facility access is available). Contractor shall respond to a call-out for this tasking within 5 business days. Sampling and Analysis must be completed once a year upon preventative maintenance of the system. Written results of sampling and analysis shall be provided to the CO and COR.

2.12 SERVICE SUMMARY.

SS-3 Corrective Maintenance:

Emergency Service Calls

SS-4 Corrective Maintenance:

Urgent Service Calls

SS-5 Waste Disposal:

Non-hazardous, off-base

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1 The government will provide the contractor with copies of the following pretreatment systems documentation:

· Analytical data generated by the government for systems content and waste classification

· Final Wastewater Treatment Plant Pretreatment Program, EAFB, Alaska (Jun 03)

· Final Oil Water Separator Assessment Report, EAFB, Alaska (Jan 03)

· Final Wastewater Pretreatment Systems Evaluation Plan, AFB, Alaska (Feb 01)

· Historical analytical data for substances and materials taken from pretreatment systems

· Pretreatment systems manufacturer owner’s manuals

· Blueprints, diagrams, and schematics related to pretreatment systems and associated appurtenances and piping

4.0 ADDITIONAL CONTRACTOR RESPONSIBILITES

4.1 QUALITY CONTROL: Contractor shall develop and maintain a quality program to ensure maintenance and repair services are performed in accordance with the manufacturer’s instructions. The contractor shall develop and implement procedures to identify and prevent defective services from recurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in section 4, Service Summary. The government evaluator must have a specific quality control inspector to notify in case of customer complaints.

4.1.1 CUSTOMER COMPLAINT RECORD TEMPLATE.

Upon receiving a customer complaint, a Customer Complaint Record must be forwarded to the COR to be validated. If the complaint is valid, the COR must contact the project manager/on-site manager for him/her to acknowledge by signing block titled, “DATE/TIME CONTRACTOR INFORMED OF COMPLAINT”. The Contractor must correct the defect(s) within two (2) hours after notification unless the COR permits a longer period, based on the circumstances. At this time, the COR can ask for the Contractor to re-perform at no additional cost to the Government. The COR will annotate the block titled, “ACTION TAKEN BY CONTRACTOR” if reperformance was satisfactory, the complaint will be closed, and the COR will file the documentation. If re-performance is unsatisfactory, the COR will sign the last block titled, “RECEIVED/VALIDATED BY” and the form will come to the contracting officer for further action(s).

4.1.2 CUSTOMER COMPLAINTS. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed after notification by the CO or COR.

4.2 QUALITY CONTROL PLAN (QCP): The Contractor shall develop and submit to the CO a QCP for approval within thirty (30) days of contract award. It shall be designed to keep the contractor's management informed of all issues affecting quality. The Quality Control (QC) records of inspection shall indicate the number and nature of observations made, the number and types of deficiencies found, and the nature of corrective action taken, as appropriate.

4.3 QUALITY ASSURANCE. The government will evaluate the contractor’s performance in accordance with the Performance Plan.

4.3.1 PERIODIC SURVEILLANCE. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s schedule. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) determined by the COR and may be adjusted based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the CO or COR.

Exceeding the performance threshold for a performance objective in any one month period may result in a warning or letter of concern from the CO. Exceeding the performance threshold for performance objective for any two (2) or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multifunctional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

4.4 EAFB CONTRACTOR HAZARDOUS WASTE QUANTITY GENERATOR

TRAINING. All contractors performing work on Eielson AFB, Alaska must receive hazardous waste training, including but not limited to, initial and annual refresher training. This training complies with 40 CFR 262.17(a)(7). At a minimum, a primary and an alternate point of contact must attend this training. The training will cover waste management and disposal requirements for solid and hazardous waste handling, including aerosol can use and lamp disposal, along with explaining how contractors are co-generators of hazardous waste with EAFB, AK. Hazardous waste training is a federal requirement and must be completed on an annual basis. Coordination of hazardous waste training will be conducted with the contractor and COR upon contract award.

APPENDICES.

A. Estimated Workload Data B. Maps and/or Site Plans C. Pretreatment Systems

APPENDIX A ESTIMATED WORKLOAD DATA

ESTIMATED ITEM NAME QUANTITY

1 Develop and implement Preventive (Predictive) Maintenance ManProgram (including service and clean oil-water separators and 1737 hours related equipment)

hours

APPENDIX B

MAPS AND/OR SITE PLANS

Government will provide contractor with a detailed site map (depicting street numbers, street names, and facility identification numbers) upon contract award and request.

APPENDIX C

PRETREATMENT SYSTEMS

Every year (if access is available)

54 105 BLAIR LAKE RANGE Above Ground Tank Mechanics Bay

Attachment 1:

PMTL

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