PWS - Interview and Surveillance System.pdf

Satement of Work (SOW)

Interview and Surveillance Recording System

354th Security Forces Squadron (SFS/S2I)

1.0 BACKGROUND

The 354th Security Forces Squadron (SFS) currently utilizes an outdated interview and surveillance system for its investigations section (S2I). This legacy system suffers from poor audio quality, unreliable video playback, and a lack of modern data management features, which compromises the integrity of investigations and impedes operational efficiency. To remedy these deficiencies, a new, fully integrated, state-of-the-art digital interview recording system is required.

2.0 SCOPE

The Contractor shall provide a complete, turn-key interview and surveillance recording system.

The scope includes the provision of all required hardware, software, and licenses, as well as on-site professional installation, system configuration, integration, and user training. The system must support a minimum of three (3) separate interview rooms and one (1) monitoring station.

3.0 PERFORMANCE REQUIREMENTS

The furnished system shall meet the following minimum performance requirements:

3.1. Central Recording & Management System:

• The system shall include a central, PC-based recording server with a modern processor, a minimum of 16GB of RAM, and a Solid-State Drive (SSD) for the operating system.

• The server must provide a minimum of 8 Terabytes (TB) of usable video storage, configured in a RAID 1 mirrored array for data redundancy, providing a recording capacity of at least 750 hours of high-definition video and audio.

• The system's software must allow for secure, time-synchronized recording of audio and video from all interview rooms simultaneously.

• The management software must include, at a minimum, the following capabilities:

• Bookmarking/Flagging: Ability for an interviewer to press a discrete button within the room to create a digital "flag" or bookmark in the recording timeline.

• Time-Shifted Playback: Ability for monitors to watch a live interview on a delay.

• Secure Export: Ability to export recordings to a common digital format (e.g., .mp4) with a non-proprietary, secure, visible time/date stamp and watermark.

• Physical Media Creation: The system must include a DVD-RW drive and software capable of creating physical copies of recordings.

3.2. Interview Room Components (Total of 3 identical room kits required):

• Video: Each room shall be equipped with a minimum of two (2) high-definition (HD) IP cameras.

• Audio: Each room shall include at least one (1) high-quality, wall or ceiling-mounted microphone designed to capture clear, intelligible audio.

• Recording Control: Each room shall feature a simple, one-touch, remote-start/stop recording control mechanism.

• Status Indication: An illuminated "Interview in Progress" sign must be provided for installation outside each room.

• Flagging Device: Each room must contain one (1) discrete flagging button.

3.3. Monitoring Station Components:

• A dedicated monitoring workstation capable of managing live feeds and recorded playback.

• At least one 40-inch (or larger) HD monitor.

• All necessary peripherals: keyboard, mouse, and full-ear-cup headphones.

4.0 INSTALLATION, TRAINING, AND SUPPORT

4.1. Task 1: Installation and Configuration: The Contractor shall perform complete, on-site professional installation of all components at the locations specified in Section 6.0. The Contractor shall coordinate all on-site work directly with the Contracting Officer. Upon completion, the Contractor shall conduct a full system functionality test with the Contracting Officer or their designated technical point of contact (POC) to verify that all requirements have been met.

4.2. Task 2: Training: The Contractor shall provide a single, comprehensive on-site training session for up to ten (10) Government personnel. The training must cover system operation, recording, evidence export, and basic user-level maintenance.

4.3. Task 3: Warranty and Support: The Contractor shall provide a minimum of a three-year warranty on all hardware and software components, effective from the date of final Government acceptance. This warranty must include technical support for software updates and remote troubleshooting.

5.0 DELIVERABLES AND ACCEPTANCE

All deliverables shall be provided to the Government for review and acceptance. Final acceptance for all work performed under this contract shall be documented in writing by the Contracting Officer.

Deliverable Description Quantity Due Date

Fully Functional Interview & Surveillance System

All hardware and software as described in Section 3.0.

1 Lot TBD by Contract Award

On-site Installation & System Verification

System installed, configured, and functionality verified.

1 Event TBD by Contract Award

On-site Training Session Training completed for all designated personnel.

1 Session TBD by Contract Award

System Documentation & Manuals

Digital and/or physical copies of all user guides.

1 Lot Upon completion of training

Warranty and Support Plan

Document detailing warranty coverage and support procedures.

Document

Upon contract award

6.0 PLACE OF PERFORMANCE

The work shall be performed at Eielson Air Force Base, AK 99702, within Building 3134, Rooms 112, 113, 143, 144, and 145.

7.0 GOVERNMENT-FURNISHED ITEMS

The Government will provide access to the facilities and standard electrical power. No other property, material, or equipment will be furnished.

8.0 CONTRACT ADMINISTRATION

8.1. Contracting Officer (CO): The CO is the sole individual authorized to direct changes, approve modifications, and formally accept services on behalf of the Government. All contractual correspondence shall be directed to the CO at the 354th Contracting Squadron.

8.2. Technical Point of Contact (POC): The Government will designate a technical POC from the 354th Security Forces Squadron. The POC will serve as the technical liaison for day-to-day matters and performance observation. The POC has no authority to make any commitments or changes that affect the price, quality, quantity, or delivery of the contract. Any requests for changes from the POC must be directed to the CO for resolution.