Attachment 9 - Past Performance Information.pdf

Attachment 9

FA5000-12-R-0011

Section L FA5000-12-R-0011

Letter of Instruction to Reference for Past Performance Questionnaire

(Insert name and address of the company you are submitting as a past performance reference)

Dear_______:

We are currently participating as an offeror in response to the Government’s Request for Proposal Number FA5000- 12-R-0011 for the Replace Central Substation at Joint Base Elmendorf-Richardson ABW, Alaska.

The Government will be selecting contractors for this project based on selection factors. One of the selection factors to be rated is contractor past performance. It shall be a key factor in the Government’s final decision. To assist the Government in its assessment of contractor past performance, we are required to identify previous projects and clients who are familiar with our past work.

As one of our prior/current customers for past contracting work on (name project here) we are requesting that you complete the attached Past Performance Questionnaire regarding our past performance. This letter also authorizes you to discuss our past performance with the Government and to release information regarding our past performance to the Government.

Your prompt attention in completing the attached Past Performance Questionnaire will assure we receive full consideration for the contracts to be awarded. Please return the completed form to the Government representative POC identified below, to arrive no later than the proposal due date.

Please use the Point of Contact information below to fax, mail or email the completed questionnaire:

673 CONS/LGCA

Attn: Ms. Sharon Jackson 10480 22nd Street, Suite 248 Joint Base Elmendorf-Richardson ABW, AK 99506 Phone: 907-552-2965 sharon.jackson@elmendorf.af.mil

Thank you for your assistance.

(Signature and Title of individual who has the authority to sign for and legally bind the offeror).

2 Attachments:

1. Letter of Instruction

2. Past Performance Questionnaire

Section L FA5000-12-R-0011

Past Performance Questionnaire Cover Sheet\

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 3.104

SECTION A: Contractor Information (to be completed by the contractor requesting information prior to mailing)

A. Contractor’s name and address: _____________________________________________________________ B. Point of Contact: _______________________________________________________ C. Phone/Fax/Email Address: _______________________________________________ D. Contract Number: ______________________________________________________ E. Project Title/Description of Work: ___________________________________________________________ F. Contract Type: Firm-Fixed Price Indefinite-Delivery/Indefinite-Quantity Cost-Reimbursement G. Project Award Date: _________________________ Scheduled Completion Date ______________ Current/Final Completion Date ____________ H. Project Award Amount: _____________________ Current/Final Project Amount ____________________ I. Contractor being evaluated performed as the: Prime Contractor Subcontractor Supplier J. Authorization is hereby granted to provided the information requested in SECTION B of this Questionnaire

(Name and Title of Authorizing Official) (Date)

(Signature)

SECTION B: To be completed by the Reference/Evaluator: Please complete the information below, complete the Past Performance Questionnaire and return by fax to: Ms Sharon Jackson, 673 CONS/LGCA, FAX 907-552-7497, NO LATER THAN THE PROPOSAL DUE DATE.

EVALUATED BY:

(Signature) (Date)

_____________________________________ Address: _____________________________ (Typed or Printed Name) _____________________________________ (Title)

(Phone) (Fax) (/Email)

NOTE: The identity of individual(s) providing reference information SHALL NOT be disclosed.

URGENT! PLEASE RESPOND PROMPTLY

ATTACHMENT 9: PAST PERFORMANCE QUESTIONNAIRE

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 3.104

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor: ______________________________________________________________________________

B. Cage Code of contractor contract was awarded to: _________________________________

C. Contract number: _______________________________________

D. Contract type: ______________________________

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance: _________________________________________________________

G. Initial contract cost: $____________________________

H. Current/final contract cost: $_______________________________

I. Reasons for differences between initial contract cost and final contract costs: _________________________

J. Description of service provided:______________________________________________________________

SECTION 2. CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name: _________________________________________________________________

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other Commands:

SECTION 3. EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone/fax number:

D. Number of years evaluator worked on subject contract: _____________________

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

B BLUE/EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

P PURPLE/VERY GOOD- The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

G GREEN/SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Y YELLOW/MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

R RED/UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N NOT APPLICABLE - Unable to provide a score.

B

P G Y R N Technical Performance

T1 Quality & repeatability of operations & maintenance.

T2. Quality of technical system testing and certification efforts T3 Quality/integrity of technical data/report preparation efforts T4 Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

T5 Ability to implement current standard practices for computer hardware design, operation, maintenance, upgrades and configuration control

T6 Ability to implement current standard practices for computer software design, operation, maintenance, upgrades and configuration control

T7 Adequacy/effectiveness of environmental safety procedures

Program Management

P1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P4. Understand/complied with customer objectives and technical requirements P5. Successfully responded to emergency and/or surge situations P6. Quality/effectiveness of sub-contracted efforts P7. Effectiveness of material management (including Government Furnished Property or Material)

P8. Effectiveness of acquisition management P9. Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

P10. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

B

P G Y R N

Transition/phase-in

T/PI1. Contractor ability to smoothly transition resources and personnel.

T/PI2. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

Employee Retention/Attraction

E1. Ability to hire/apply a qualified workforce to this effort.

E2. Ability to retain a qualified workforce on this effort.

E3. Effectiveness of employee compensation towards quality of work.

Small and Small Disadvantaged Business Participation

S1. Ability to meet or exceed small business and small disadvantaged business goals set forth in the approved subcontracting plan

S2. Ability to effectively manage small business participation to meet technical performance.

Cost Performance

C1 Accuracy in forecasting contract costs C2 Ability to meet forecasted costs and perform within contract costs C3 Ability to alert Government of unforeseen costs before they occur C4 Sufficiency and timeliness of cost reporting

2. Please discuss each and every response for which you indicated B/E (Blue/Exceptional), P/VG (Purple/Very Good), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___ No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: NARRATIVE SUMMARY

What were the contractor’s most positive aspects in the performance of the contract?

_____________________________________________________________________________________What were the contractor’s most negative aspect in the performance of the contract?

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

673 CONS/LGCA

Attn: Ms. Sharon Jackson 10480 22nd Street, Suite 248 Joint Base Elmendorf-Richardson ABW, AK 99506 Phone: 907-552-2965 Fax: 907-552-7497 sharon.jackson@elmendorf.af.mil

ATTACHMENT 9: SUBCONTRACTOR/TEAMING PARTNER CONSENT LETTER

FOR THE RELEASE OF PAST AND PRESENT PERFORMANCE INFORMATION

TO THE PRIME CONTRACTOR

Past performance information concerning subcontractors and teaming partners cannot be disclosed to a private party without the subcontractor’s or teaming partner’s consent. Because a prime contractor is a private party, the Government will need that consent before disclosing subcontractor/teaming partner past and present performance information to the prime contractor during exchanges. In an effort to assist the Government’s Performance Confidence Assessment Group (PCAG) in assessing your past performance relevancy and confidence, we request that the following consent letter be completed by the major subcontractors/teaming partners identified in your proposal. The completed consent letters should be submitted as part of your Present/Past Performance Volume.

SAMPLE

Dear “Contracting Officer:”

We are participating as a (subcontractor/teaming partner) with (prime contractor or name of entity providing proposal) in responding to the Department of the Air Force, Joint Base Elmendorf-Richardson (JBER) Air Base Wing, Request for Proposal FA5000-12-R-0011 for Replace Central Substation contract.

We understand that the Government is placing increased emphasis on past performance in order to obtain best value in source selections. In order to facilitate the performance confidence assessment process we are signing this consent letter to allow you to discuss our past and present performance information with the prime contractor during the source selection process.

(Signature and title of individual who has the authority to sign for and legally bind the company)

Company Name:

Address:

ATTACHMENT 9: CLIENT AUTHORIZATION LETTER

Past performance information concerning private sector contractors, subcontractors and joint venture partners cannot be disclosed to the government without their consent. Client authorization letters are required for each identified effort for a commercial customer. This letter will authorize release to the Government of requested information on the offeror's performance. The government will need that consent before contacting commercial customers to assess the offeror’s past performance. In an effort to assist the Government's Performance Confidence Assessment Group (PCAG) in assessing your past performance relevancy and confidence, we request that the following client authorization letter be completed by any commercial customers identified in your proposal. The completed client authorization letters should be submitted as part of your Present/Past Performance Volume.

Offerors should send with their list of references a letter similar to the following authorizing the reference to provide past performance information to the Government.

Dear “Client:”

We are responding to a Department of the Air Force, Joint Base Elmendorf-Richardson (JBER) Air Base Wing Request for Proposal FA5000-12-R-0011 for the Replace Central Substation contract.

In their acquisitions, the government is placing increased emphasis on past performance as a source selection factor. They are requiring those clients of entities responding to their solicitation to be identified, and their participation in the evaluation process is requested. In the event that you are contacted for information on work performed, you are hereby authorized to respond to those inquiries.

We have identified Mr./Ms.____________________________ of your organization as the point of contact based on his/her knowledge of our work. Your cooperation is appreciated. Any questions may be directed to .

Sincerely,