Amd_2,_Attch_1_-_PWS.pdf

FA4897-XX-X-XXXX

Performance Work Statement

PEACE CARVIN V

RSAF Aircraft Operations and Maintenance Support

Contract Number: FA4897-12-C-2018

366TH FIGHTER WING

MOUNTAIN HOME AFB ID

01 Apr 2018

FA4897-XX-X-XXXX (Mod P00000)

TABLE OF CONTENTS

SECTION 1: DESCRIPTION OF SERVICES

1. DESCRIPTION OF SERVICES

1.1. SCOPE OF WORK:

1.1.1. General Concepts:

1.1.2. Aviation Program Team (APT):

1.1.3. Integration with USAF/RSAF Manpower:

1.1.4. Maintenance Concept:

1.1.5. Maintenance Discipline:

1.1.6. Partnering:

1.1.7. Prioritization:

1.2. CONTRACT MANAGEMENT:

1.2.1. Contract Manager (CM):

1.3. MISSION SUPPORT

1.3.1. Safety:

1.3.2. Hazardous Material (HAZMAT) and Waste:

1.3.3. Foreign Object Damage (FOD):

1.3.4. Electro-Static Discharge (ESD) Program:

1.3.5. Impound Team:

1.3.6. Red/Blue Ball Support:

1.3.7. Reusable Containers:

1.3.8. Tool and Equipment Control:

1.3.9. Test, Measurement, and Diagnostic Equipment (TMDE):

1.3.10. Time Compliance Technical Order (TCTO) and Time Change Inspection (TCI):

1.3.11. Vehicle Control:

1.3.12. Government Documentation:

1.3.13. Depot-Level Support Requests:

1.3.14. Maintenance Recovery Team (MRT):

1.3.15. Supply Ordering Process:

SECTION II: MAINTENANCE SUPPORT

2. MAINTENANCE SUPPORT:

2.1. MAINTENANCE OPERATIONS:

2.1.1. Maintenance Operations Center:

2.1.2. Plans, Scheduling, and Documentation (PS&D):

2.1.3. Maintenance Training Instructor/Unit Training Manager:

2.1.4. Weapons Standardization:

2.1.5. Maintenance Analyst:

2.1.6. Quality Assurance Inspectors:

2.2 AIRCRAFT MAINTENANCE SQUADRON (428th Aircraft Maintenance Unit):

2.2.1. Production Superintendent (Pro Super):

2.2.2. Flight Line Expediter:

2.2.3. AMU Section Leads:

2.2.4. Aircraft Technicians (Crew Chief):

2.2.5. Avionics Specialist:

2.2.6. Electrical & Environmental (E&E) Specialist:

2.2.7. Weapons Specialist/Expediter:

2.2.8. Structural Maintenance:

2.2.9. Aircraft Phase Inspections:

2.2.10. AMU Support Section:

2.2.11 Supply Specialists:

2.2.12 Functional Systems Administrator (FSA)/ Commander Support Staff/Cybersecurity Liaison (CSS/CL) and Technical Order Distribution Office (TODO):

2.2.13. Jet Engine Intermediate Maintenance (JEIM) Support Section:

Table 2-1 MEETINGS (AMU)

2.3. COMPONENT MAINTENANCE SQUADRON (CMS):

2.3.1. Fuel Shop:

2.3.2. TMDE/PMEL:

2.4. EQUIPMENT MAINTENANCE SQUADRON (EMS):

2.4.1. Aerospace Ground Equipment (AGE):

2.4.2. Armament:

2.4.3. Fabrication:

2.4.4 Crash Recovery/Repair & Reclamation:

2.4.5 Munitions:

2.5. LOGISTICS READINESS SQUADRON (LRS):

2.5.1. Petroleum, Oil, and Lubricant (POL):

Table 2-2 MEETINGS (Back shop)

SECTION III: OPERATIONS SUPPORT

3. OPERATIONS SUPPORT

3.1. OPERATIONS SUPPORT SQUADRON (OSS):

3.1.1. Wing Scheduler:

3.2. 428th FIGHTER SQUADRON (FS):

3.2.1. F-15SG IPs/IWSOs:

3.2.2. Flight Simulator Operator and Platform Instructor:

3.2.3. AFE:

3.2.4. SARM:

3.2.5. Scheduler:

3.2.6. 428 FS JMPS Support:

Table 3-1 MEETINGS (Operations)

SECTION IV: QUALITY OF SERVICE AND SERVICE SUMMARIES

4. PERFORMANCE MANAGEMENT:

4.1. QUALITY MANAGEMENT SYSTEM:

4.2. THE QMS SHALL CONTAIN:

4.2.1. A QCP:

4.2.2. Risk Management Plan:

4.3. QUALITY CONTROL MANAGER (QCM):

4.3.1. Performance Evaluation:

4.3.2. Access:

4.3.3. Non-conformance:

4.3.4. Performance Evaluation Meetings:

4.3.5. Notification of outside agency visits

Table 4-1 MAINTENANCE SERVICE SUMMARY Table 4-2 OPERATIONS SERVICE SUMMARY

SECTION V: PROPERTY, SERVICES, AND TRAINING PROVIDED TO THE CONTRACTOR

5. GENERAL:

5.1. GOVERNMENT FURNISHED FACILITIES:

5.2. ALTERNATE WORKING LOCATION

5.3. TOOLS PROVIDED:

5.4. EQUIPMENT PROVIDED:

5.4.1. TCMax:

5.4.2. Information Systems (ISs):

5.4.3. Turn-in of Excess Equipment:

5.5. MATERIALS PROVIDED:

5.5.1. Supplies and Materials:

5.5.2. POL:

5.5. GOVERNMENT FURNISHED/CONTRACTOR RECORDS:

5.6. GOVERNMENT SERVICES:

5.6.1. Utilities:

5.6.2. Telephone Services:

5.6.3. Refuse Collection:

5.6.4. Base Civil Engineer (BCE) Services:

5.6.5. Police, Fire Protection, and Medical Services:

5.6.6. Bioenvironmental Engineering:

5.6.7. PMEL:

5.6.8. Installation Postal/Base Distribution:

5.6.9. Morale, Welfare, and Recreation (MWR) Facilities:

5.6.10. Local Area Network (LAN) Access:

5.7. COMPUTER SECURITY:

5.8. VEHICLES:

5.8.1. Incidents:

5.9. CONTRACTOR PROVIDED SUPPLIES AND SERVICES:

5.10. FACILITY CLEANING AND CUSTODIAL SERVICES:

5.11. GOVERNMENT PROVIDED TRAINING:

SECTION VI: GENERAL INFORMATION

6. CONTRACTOR EMPLOYEES:

6.1. OFF-DUTY ACTIVE DUTY MILITARY:

6.2. APPEARANCE:

6.3. LANGUAGE:

6.4. CLEARANCES:

6.5. PERSONNEL QUALIFICATIONS AND TRAINING:

6.6. DRUG TESTING:

6.7. HOURS OF OPERATION:

6.7.1. AMU Overtime

6.7.2. OPS Overtime:

6.7.3. RSAF Request:

6.7.4. TDY Manning:

6.7.4. Local and HHQ Exercises:

6.7.5. Late Reporting:

6.7.6. Early Release:

6.7.7. Holidays:

6.7.8. Contractor Lock-Out:

6.8. ENVIRONMENTAL PROTECTION:

6.9. SECURITY:

6.9.1. Notification of Government Security Activity:

6.9.2. Off-Installation Security:

6.9.3. Visitor Group Security Agreement (VGSA):

6.9.4. Security Support Provided by AF:

6.9.5. Contractor Integration:

6.9.6. Security Support Requiring Joint Effort:

6.9.7. Listing of Employees:

6.9.8. Security Representative Appointment:

6.9.9. Pass and Identification Items:

6.9.10. Controlled/Restricted Areas:

6.9.11. Contractor Removal:

6.10. PERFORMANCE OF SERVICE DURING CRISIS DECLARED BY THE NATIONAL COMMAND

AUTHORITY OR OVERSEAS COMMANDER:

6.11. CONTINGENCY RESPONSE/EXERCISE SUPPORT:

6.12. STRIKE PLAN:

6.13. PROJECT STATUS, BRIEFINGS AND REPORTS:

6.14. CONTRACTOR TRANSITION:

6.14.1. Non-compete Provision in Contractor’s Employment Agreements:

6.15. TDY ASSIGNMENTS:

6.15.1. Travel:

SECTION VII: APPENDICES

Table 7-1 APPENDIX LISTING Table 7-2 APPENDIX 1: MANPOWER REQUIREMENTS Table 7-3 APPENDIX 2: DELIVERABLES Table 7-4 APPENDIX 3: GOVERNMENT-PROVIDED TRAINING Table 7-5 APPENDIX 4: TECHNICAL ORDER ACCOUNTS Table 7-6 APPENDIX 5: PUBLICATIONS Table 7-7 APPENDIX 6: FORMS Table 7-8 APPENDIX 7: ACRONYMS

SECTION 1: DESCRIPTION OF SERVICES

1. DESCRIPTION OF SERVICES

1.1. SCOPE OF WORK: The contractor shall be responsible for providing expertise to train Republic of Singapore Air Force (RSAF) personnel on proper maintenance and flying operations to support the Peace Carvin (PC) V mission. To do this, the contractor shall provide personnel, supervision, and services necessary to maintain and operate RSAF F-15SG and United States Air Force (USAF) F-15E aircraft and equipment assigned to the 366th Fighter Wing located at Mountain Home AFB (MHAFB), Idaho. For exceptions regarding Logistics Readiness Squadron (LRS) operations, see Para 2.5. For government furnished property and services, see Section V of this PWS. This PWS identifies and defines the various contract functions needed to support PC V. However, since the PWS cannot feasibly capture every task within the contractor’s realm of responsibility, the contractor shall perform their duties as defined in applicable Air Force Instructions, along with any USAF-like functions typically performed within their associated career field. The pertinent USAF office will determine the Level of Effort required for the contractor. Any deviation from this effort must be approved by that office prior to taking place. Contractor positions supporting this contract—regardless of skill set—are identified as “Dedicated” or “Allocated”.

Contractor personnel in “Dedicated” positions perform maintenance solely on RSAF aircraft and equipment. Contractor personnel in “Allocated” positions work in back shops and maintain both RSAF and USAF aircraft and equipment assigned to MHAFB. Exception: During Temporary Duty (TDY) operations, deployed contractor (KTR) personnel shall support Host Unit activities as agreed upon during the planning conference (site survey) for each TDY. This includes servicing, ground handling, inspecting, and repairing all assigned aircraft, aircraft components, and associated mission support equipment.

Additionally, the contractor shall provide support for flying and maintenance scheduling, Maintenance Operations Center (MOC), Maintenance Training Flight, and Operations support: to include aviation resource management, Aircrew Flight Equipment (AFE), aircrew training, and simulator/platform instruction. The total number of contractor personnel and their specific Dedicated/Allocated classifications are listed in Appendix 1.

1.1.1. General Concepts: The PC V program at MHAFB consists of RSAF operators, maintenance, and support personnel utilizing 14 F-15SG aircraft, with a possible surge to 20 aircraft for short periods of time, to support the program objectives. To this end, the 366th Operations Group (366 OG) is responsible for flight and simulator training of all assigned F-15SG aircrew and Ground Control Intercept (GCI) personnel, and associated operations-related tasks such as scheduling, security, safety, aircrew flight equipment, and applicable administrative functions. The 366th Maintenance Group (366 MXG) is responsible for maintaining all assigned F-15SG aircraft and components, support equipment, and munitions.

1.1.2. Aviation Program Team (APT): Contract Administration Services (CAS) under this contract are carried out using an APT IAW AFI 10-220_IP (DCMA Instruction 8210.1C). The APT office consist of the Government Flight Representative (GFR), an alternate GFR/ Ops Contracting Officer Representative (COR), the Government Ground Representative (GGR)/MX COR, a Contract Safety Specialist/MX COR, and two other MX CORs. The term Quality Assurance Representative (QARs) referenced in AFIs is synonymous with the term COR. The GFR leads the APT and is ultimately responsible for the surveillance of this contract.

1.1.3. Integration with USAF/RSAF Manpower: This PWS integrates contractor maintenance and operations specialists with USAF/RSAF maintenance and operations specialists. The contractor shall provide specific support functions to the 366th Fighter Wing (366 FW) and will not isolate itself to supporting only RSAF operations, with the exception of the Jet Engine Intermediate Maintenance (JEIM)

Support Section, Aerospace Ground Equipment (AGE) section, 428th Aircraft Maintenance Unit (428 AMU), and those positions located in the 428th Fighter Squadron (428 FS). Furthermore, it is imperative the contractor maintain a working relationship with their respective work center supervision to ensure adequate manpower is available on each shift, to include night flying. Maintenance and operations training is a critical aspect of the contractor’s duties and responsibilities. The contractor is required to be fully trained and perform all requirements in this PWS. However, there are several duties that are only required when tasked. Example: The Crashed, Damaged, Disabled Aircraft Recovery (CDDAR) position only performs duties that are event driven. Additionally work centers with multiple duty positions (DP) may move the contractor’s level of effort required from one DP to another. The contractor is only responsible for services provided in the DP assigned.

1.1.2.1. Although there is not a specific threshold for measuring the contractor’s training effort, it is understood that contractors, as a result of their expertise, shall continue to provide quality training to RSAF and USAF personnel as opportunities present themselves. All maintenance and operations performed by contractors can be considered a target of opportunity for RSAF training. Contractor personnel shall adhere to all guidance, Warnings, Cautions, and Notes contained in technical data, manuals and AFIs.

1.1.2.1.1. Due to the nature of this integration and sensitivity of information and materials, the contractor will ensure all personnel are aware of and comply with foreign disclosure procedures, IAW AFI 16-201, Air Force Foreign Disclosure and Technology Transfer Program. Release of Controlled Unclassified Information and Classified Military Information must be approved by the 366 FW Foreign Disclosure Officer.

1.1.4. Maintenance Concept: Maintenance capability shall be implemented in accordance with (IAW) Air Force Instruction (AFI) 21-101 and all other applicable AFIs. This instruction is the foundation for interoperability where safety requirements are considered significant. The contractor is encouraged and expected to generate innovative approaches to efficiently and effectively accomplish tasks, functions, and requirements within this PWS in a quality manner and in a way that fosters pride and ownership in the work performed. Maintenance tasks and functions performed supporting this contract shall be accomplished IAW USAF, RSAF, and Boeing Technical Orders (TOs), AFIs, Air Combat Command Instructions (ACCIs), MHAFB supplements, local Operating Instructions (OIs), and checklists. The contractor shall use the preferred method of maintenance as identified in the applicable reference above.

Use of alternate methods shall be approved by USAF AMU supervision prior to performing maintenance.

To enhance performance, the contractor is encouraged to develop innovative technical solutions and practices, to include changes or waivers to TOs, AFIs, ACCIs, MHAFB supplements, local OIs, and checklists. All changes or waivers shall be staffed through the chain of command to the 366 MXG Quality Assurance (QA) Office as required, and approved prior to performing maintenance.

1.1.5. Maintenance Discipline: Maintenance discipline involves integrity in all aspects of the maintenance process. It is the responsibility of contractor personnel to comply with all written guidance to ensure required repairs, inspections, housekeeping, and documentation are completed in a safe, timely, and efficient manner.

1.1.5.1. Technical Orders (TO): TOs must be at the job site, open to the task, and adhered to fully to ensure all safety, warnings, cautions, and notes are followed. Strict adherence to technical data is critical to the safety of maintenance personnel and aircrew members.

1.1.5.2. Documentation: All maintenance, repair, or inspections shall be fully documented using aircraft and equipment AF Forms, locally developed forms, checklists, check sheets, and the Integrated Maintenance Information System (IMIS), IAW AFI 21-101 and 00-20 series TOs and supplements— including historical records—unless specified elsewhere in this PWS. The contractor shall ensure items under their control in storage have condition tags securely attached and properly filled out identifying current condition.

1.1.6. Partnering: The ultimate goal of this PWS is for the contractor to establish a customer-focused team to fulfill the requirements of the RSAF and USAF. The contractor is encouraged to strive for constant improvement and innovation in the performance of this contract by identifying and applying best practices to reduce business expenses and improve customer satisfaction, while meeting performance thresholds as stated in the Service Summaries. The success of this contract is dependent upon free and open communication between the government and the contractor. Questions or concerns relating to the daily operations of this contract shall first be brought forth to the APT office.

1.1.6.1. Conflict Resolution: The contractor shall first raise all issues to the APT office. If there is conflict with guidance provided by the APT office regarding a maintenance or operations practice, the contractor shall request to meet with the GFR and the Designated Functional Commander (FC) for resolution of the issue. If there is conflict with guidance provided by the APT office regarding a contractual issue, the Contractor shall request a meeting with the GFR and/or the Administrative Contracting Officer (ACO) or Contracting Officer (CO) for resolution.

1.1.6.2. Communication: The contractor shall communicate accurate information to the government through designated deliverables listed in Appendix 2 and various meetings identified in applicable tables.

For meetings, the contractor shall ensure personnel knowledgeable of the information being discussed are in attendance.

1.1.7. Prioritization: The government retains the right to set a prioritization system for shared resources and for the workload it requires of the contractor. Overall prioritization will be made by the MXG Commander or the OG Commander depending on the functional area affected. Day-to-day priorities will be delegated to the 428 FS, AMU, or applicable shop supervision.

1.2. CONTRACT MANAGEMENT: Management entails the contract as a whole, as well as management of specific programs integral to performance of the contract. The contractor shall identify a contract manager to serve as the interface between the government and contractor.

1.2.1. Contract Manager (CM): The contractor shall appoint in writing a CM and an alternate who shall be responsible for the performance of the work required by this PWS. The CM or alternate shall have full authority to act for the contractor on all matters relating to the daily operation of this contract.

The CM or alternate shall address all concerns to the APT office that require elevation to the DFC for Maintenance and/or Operations and the ACO/CO. The CM or alternate shall be available during normal duty hours within one hour after notification to meet on the installation with government personnel (designated by the CO) to discuss problem areas. The contractor shall provide telephone numbers of the CM and alternate to be reached outside of normal duty hours. As changes occur, new names and phone numbers must be submitted within three calendar days to the APT office and CO. Normal duty hours at MHAFB are Monday-Friday, 7:30 a.m. to 4:30 p.m.

1.2.1.1. Identification and Replacement of Personnel: The contractor shall provide qualified personnel to fill designated positions on the established date during the transition period prior to contract start date. The contract manager or alternate shall notify the government of all unscheduled absences of 3 days or more. The contractor shall notify the APT office and applicable 428 FS/428 AMU/backshop flight supervision of all employee terminations no later than the end of the next duty day. The contractor shall have 30 days to hire qualified/certified replacement personnel. All extension requests must be approved by the CO. Regardless of extension status, the government has the right to reduce the contract cost for any vacant position or employee absence greater than 30 days.

1.2.1.2. Management of personnel and overtime: The CM shall effectively manage personnel and overtime. Refer to Section VI for Overtime Policy. When contractors assigned to the AMU are not otherwise tasked, they shall assist RSAF maintenance personnel with maintenance being performed or, when not directly engaged in maintenance, serve in an advisory or training capacity. When Ops contractors are not otherwise tasked, they shall serve as SMEs in their particular Ops section.

1.2.1.3. Continuity of Services: The CM shall notify the APT if services are disrupted for more than one week at a time. The government reserves the right to procure such services from another source until services are restored by the contractor. Alternate services shall be procured at the contractor’s expense.

1.2.1.4. International Traffic in Arms Regulations (ITAR): The contractor shall obtain the appropriate licenses to conduct subject training through the US State Department in accordance with the ITAR. The prospect or approval of such licenses will be coordinated with the 366 FW Foreign Disclosure Officer.

1.2.1.5. Third Party Inspections: The CM shall ensure contractors notify the APT office, in writing via email, of any outside agency visits (e.g., Occupational Safety and Health Act [OSHA], Safety, etc.) as soon as possible. During no-notice inspections, if an inspector observes a potential violation, the contractor shall notify the APT or CO of the violation.

1.2.1.6. Up Channeling Concerns: The CM shall ensure the APT office is notified promptly and in writing of any problems or concerns that are of a contractual nature. Examples include, but are not limited to, issues regarding technical data, tools, support equipment for daily operations, or preparations supporting TDY operations. If APT office personnel are not available, the concern shall be addressed to the CO or the Contract Administrator (CA). Formal complaints shall first be routed through the APT office. A formal complaint form is available from the APT office. If, after initial APT office attention, the resolution is deemed improper or hard to resolve by any interested party, the complaint can then be routed to the CO. Contract related complaints should normally be resolved within 1 week. Non-contract related complaints should normally be resolved within 2 weeks.

1.2.1.7. Off Installation Coordination: The CM shall ensure all correspondence with outside agencies and organizations is coordinated through the appropriate USAF office to reduce duplication of effort and help ensure all issues are worked as directed by PC V Supervision.

1.3. MISSION SUPPORT

1.3.1. Safety: The contractor shall establish a safety and health program that is compliant with OSHA (Public Law 91-596) and OSHA Standards 29 Code of Federal Regulations 1910 and 1926, including applicable Department of Defense (DoD) and AF safety guidelines required to protect government resources and the general public. The contractor shall comply with AF safety program instructions to the extent required to protect AF resources (facilities, equipment, and AF personnel) and the general public.

These AFIs are not to be considered as all inclusive; the contractor shall use all applicable references, i.e., OSHA, Federal Aviation Regulations, and TOs.

1.3.1.1. Safety Compliance and Reporting: The contractor shall be responsible for the safety and health of all sub-contractor employees. Contractor personnel shall adhere to all guidance, Warnings, Cautions, and Notes contained in technical data, manuals, and AFIs. The contractor shall immediately report to MOC (Top 3 for Ops personnel), the APT ofice, and the CO of any accidents involving AF property/equipment damage or contractor personnel injuries occurring on the job. Additionally, the contractor shall be responsible for securing the scene and impounding evidence/wreckage until released by the MXG Quality Assurance (QA) or on-scene commander. The interest of the AF is to protect AF personnel working in or around contractor operations and protection of AF equipment/property. AF safety, fire protection, and bio-environmental engineering officials may periodically enter a contractor workplace to verify working conditions of AF personnel. If an improper procedure or unsafe condition exist that places AF personnel or equipment in jeopardy, the contractor shall notify the CO and take appropriate action. Department of Labor OSHA inspectors are authorized the right of entry to inspect any place of employment operated by an AF contractor. Upon notification of OSHA Inspector arrival, contractor shall notify the APT office. They are, for the most part, "NO NOTICE" inspections.

1.3.1.2. Traffic Laws: The contractor shall comply with all MHAFB traffic regulations.

1.3.1.3. Vehicles: The contractor may utilize USAF government motor vehicles (GMVs) when the RSAF is unable to provide needed vehicles to accomplish tasks outlined in this contract. Prior to allowing contract personnel to operate GMVs (owned, rented, or leased), the contractor shall certify individuals are trained, licensed, physically qualified to operate said GMV, and briefed on official use policies. This will be accomplished by a letter listing each individual and the types of vehicles they will be operating, signed by the contractor, and coordinated through the CO. This letter will be updated as necessary and remain on file. Contractor personnel who operate GMVs or authorized company vehicles (to include electric vehicles, bomb lifts, forklifts, or small motorized vehicles) on the flight line and hangars shall be properly licensed, certified, and authorized IAW AFI 91-203, AFI 24-301, and DoD 4500.36-R. Note: Commercial Driver’s Licenses (CDLs) are not required for on-base vehicle operation. Privately owned (personal) vehicles shall not be operated on the flight line or near hangars unless authorized by the base airfield management.

1.3.1.4. Laser Safety Program: The contractor shall follow the safety guidelines in Air Force Occupational Safety and Health (AFOSH) Standard 48-139 and AFI 40-201.

1.3.1.5. Radio Frequency (RF) Radiation Program: The contractor shall comply with RF Radiation Safety Programs IAW AFOSH Standards 48-8 and 48-9.

1.3.1.6. Explosives Safety: The contractor shall comply with the applicable explosives safety provisions in Air Force Manual (AFMAN) 91-201.

1.3.2. Hazardous Material (HAZMAT) and Waste: The contractor shall be responsible for handling, maintaining, and controlling hazardous materials, waste, and Initial Accumulation Points (IAPs) as required in performance of this PWS for government disposal. The government will provide transportation services for collecting IAP waste streams for disposal. The contractor shall be knowledgeable about and comply with applicable federal, state, and local laws and permits. Any requests for new items not on the HAZMAT approved list must be routed to MHAFB HAZMAT with an AF Form 3952 and any supporting documentation for their approval for use on the installation IAW AFI 32-7086.

1.3.3. Foreign Object Damage (FOD): The contractor shall ensure all personnel abide by AFI 21-101 in establishing a FOD prevention program. AMU contractor personnel shall provide maximum participation in daily FOD walk inspections. They shall remain grouped together during the walk to take responsibility for a particular area of inspection and shall be held responsible for any foreign object found within their area of responsibility. FOD program applies to all personnel working in, on, around, or traveling through areas near aircraft, munitions, AGE, engines, or components thereof.

1.3.4. Electro-Static Discharge (ESD) Program: The contractor shall establish an ESD Program to ensure procedures are utilized where applicable to prevent possible damage to components due to ESD

IAW TO 00-25-234.

1.3.5. Impound Team: The contractor shall identify qualified personnel to serve as Impoundment Officials IAW AFI 21-101.

1.3.6. Red/Blue Ball Support: The contractor shall ensure personnel are available to respond to any Red/Blue Ball support requested by any AMU as defined in AFI 21-101. Red/Blue Ball maintenance in no way authorizes technicians to take shortcuts or deviate from TOs, personnel safety requirements, or fail to properly document Air Force Technical Order (AFTO) Form 781 and IMIS for completed repair actions.

1.3.7. Reusable Containers: The contractor shall properly turn in reusable containers IAW AFI 24- 202, Preservation and Packing, and TO 00-20-3, Maintenance Processing of Repairable Property and the Repair Cycle Asset Control System.

1.3.8. Tool and Equipment Control: The contractor shall establish and manage tool and equipment control programs IAW AFI 21-101.

1.3.9. Test, Measurement, and Diagnostic Equipment (TMDE): Contractor personnel shall monitor and manage the provided TMDE IAW TO 33K1-100-2, Precision Measurement Equipment Laboratory, MHAFB TMDE Coordinators Handbook and TO 00-20-14, Air Force Metrology and Calibration Program.

1.3.10. Time Compliance Technical Order (TCTO) and Time Change Inspection (TCI): The contractor shall be responsible for receiving, scheduling, performing, and documenting all TCTOs and TCIs for F-15 aircraft and equipment mentioned in the scope of this PWS.

1.3.11. Vehicle Control: The contractor shall ensure the safe operating condition of all vehicles under their control. Inspection of vehicles before, during, and after use shall be consistent with AF and local policies and procedures.

1.3.12. Government Documentation: All records, files, documents, and work papers provided by the government or generated in support of this PWS are government property and shall be maintained and disposed of IAW AFMAN 33-363 and AFI 33-364. At the time of disposition, the contractor shall box, label contents, and turn over documentation to the APT office.

1.3.13. Depot-Level Support Requests: The contractor may assist RSAF to request depot-level assistance. The contractor shall process requests through the USAF AMU supervision office. In the event that depot-level repairs are directed/authorized to be performed at the unit level, the contractor shall assist the RSAF with those maintenance actions on which they are qualified.

1.3.14. Maintenance Recovery Team (MRT): The contractor may be required to participate as part of a MRT. When required, the contractor shall perform MRT duties IAW AFI 21-101.

1.3.15. Supply Ordering Process: The contractor shall order parts through the RSAF Supply Office.

This applies to all contractors in the MXG supporting the 428, regardless of their duty location/squadron with the exception of shop-stock/consumables ordered through RSAF dedicated shop accounts. Prior to placing an item on Backorder contractor shall coordinate with USAF Office.

SECTION II: MAINTENANCE SUPPORT

2. MAINTENANCE SUPPORT:

2.1. MAINTENANCE OPERATIONS:

2.1.1. Maintenance Operations Center: The contractor shall monitor and coordinate aircraft status, production efforts, maintenance schedules, and locations of all assigned and transient aircraft and aerospace vehicles IAW AFI 21-101.

2.1.1.1. Maintenance Operations Coordination: The contractor shall monitor and coordinate: sortie production, maintenance production, use of shared resources, maintenance backshop specialty support, in-flight/ground emergencies, flight line security requirements for aircraft, and execution of the flying and maintenance schedules. The contractor shall assist in developing, managing, and modifying all MOC emergency and normal functional checklists for use in coordination with applicable government entities.

The Aircraft Maintenance Squadron (AMXS) Equipment Maintenance Squadron (EMS), Component Maintenance Squadron (CMS), and AMU production superintendents will set priorities for the production effort to meet mission requirements. The MOC shall monitor workload distribution between the AMUs and make recommendations to the production superintendent regarding sharing resources to enhance maintenance effectiveness.

2.1.1.2. Track and Report Aircraft/Equipment Status: The contractor shall track/report aircraft mission capability status and locations of all assigned aircraft on/off station and those aircraft maintained or supported by the wing including transient aircraft. All aircraft status shall be updated in IMDS. The contractor shall monitor AGE status and Estimated Time in Commission (ETIC) if equipment falls below critical levels.

2.1.1.3. Aircraft Status: The contractor shall utilize a system to provide accurate real time visibility of aircraft status, ETICs, and fleet health indicators. The contractor shall track aircraft Functional Check Flights (FCFs), Operational Check Flights (OCFs), and hangar queen status.

2.1.1.4. Develop Briefings: The contractor shall develop aircraft status briefings for the 366 MXG/CC, 366 FW/CC, and other government personnel designated by the 366 MXG/CC. Additional briefings may be requested at any time.

2.1.1.5. MOC Status Reporting: The contractor shall assist in providing all required reports.

2.1.1.6. Land Mobile Radio (LMR): The contractor shall assist with control of LMR operations, publish call signs for maintenance, and coordinate frequency usage, as required.

2.1.2. Plans, Scheduling, and Documentation (PS&D): The contractor shall provide management and oversight of assigned resources. The contractor shall be responsible for monitoring TCTOs, aircraft configuration management, maintenance and flying scheduling.

2.1.2.1. TCTO Monitoring: The contractor shall assist wing PS&D in management of the TCTO program IAW AFI 21-101. The contractor shall schedule, track, and monitor TCTO requirements and ensure TCTOs are completed prior to the TCTO ground date or request extensions from the appropriate agency when required.

2.1.2.2. Aircraft Configuration Management: The contractor shall ensure proper configuration management documentation of assigned aircraft IAW AFI 21-101 and local procedures. The contractor shall ensure aircraft serially controlled items and TCIs are loaded in Integrated Maintenance Data System (IMDS) to ensure proper tracking and accountability of items.

2.1.2.3. Acceptance and Transfer of Aircraft: The contractor shall coordinate and schedule aircraft acceptance and transfer requirements with appropriate agencies involved in the acceptance/transfer process. The contractor shall ensure all documentation and IMDS data for aircraft in an assignment change status is properly documented, tracked, and coordinated with the appropriate agency IAW AFI 21-101 and 00-20-1.

2.1.2.4. Flying Hour Accounting: The contractor shall account for flying hours using AFI 21-101 and 21-103 in the appropriate Maintenance Information System (MIS).

2.1.2.5. Aircraft Inventory Reporting: The contractor shall report possession changes of all aircraft to the appropriate agency and tracked by wing PS&D.

2.1.2.6. Build and Publish Wing Flying and Maintenance Plans: The contractor shall coordinate with the 366 FW operations squadrons and the 366 Operations Support Squadron (366 OSS) Current Operations Flight to develop all flying and maintenance plans. The contractor shall assist in building the annual plan and publish the weekly, monthly, and quarterly flying and maintenance plans. The 366 FW Flying and Maintenance Plan consist of the First Look, Final Look, Requirements Plan, Annual Maintenance Plan, Quarterly Plan, Monthly Plan, and Weekly Plan. The contractor shall develop these plans IAW AFI 21-101 and ACCI 21-165.

2.1.2.7. Time Change Monitor: The contractor shall assist in ordering and scheduling Time Change Items for assigned aircraft and engines through PS&D. The contractor performs Engine Management (EM) duties. TCTO monitoring for engines will be coordinated through Engine Management Branch (EMB) using applicable AFIs and procedures.

2.1.2.8. Aircraft Historical Records/Jacket Files: The contractor shall be responsible for controlling, updating, and, as necessary, creating Aircraft Jacket Files and historical records as specified in AFI 21- 101.

2.1.2.9. Aircraft Forms Review: The contractor shall schedule aircraft forms review through Plans & Scheduling and assist RSAF in conducting the aircraft forms reviews as specified in AFI 21-101.

2.1.3. Maintenance Training Instructor/Unit Training Manager: The contractor shall perform Training Instructor and Unit Training Manager duties, with the Instructor duties being the primary role of this position. The contractor shall work out of and integrate into the Maintenance Training Section (MTS). MTS supervision will set the contractor's class schedule/shift schedule. When the primary duties are completed, MTS may release the contractor to work other duties.

2.1.3.1. Training Instructor: The contractor filling this position will work out of the Maintenance Training Section (MTS) work center. The contractor shall possess or obtain minimum instructor requirements and possess or obtain instructor qualifications in accordance with AFI 36-2650_ACCSUP.

The contractor shall instruct USAF/RSAF students with the latest government-approved training curriculum for Mission Orientation, Maintenance Refresher, Block Training, Specialty Qualification Training (SQT), Maintenance Qualification Training (MQT) and Familiarization Training. All SQT shall be performed on the job site with approved training equipment and shall integrate hands-on application and evaluation. The contractor shall develop personalized lesson plans for each course instructed. The contractor shall complete and provide the Instructor Element NCOIC internal critique and class packages for each class instructed. The contractor shall provide instructor records/folders to the Instructor Element NCOIC upon request. The contractor shall provide MXG/QA with a list of students attending SQT courses.

The instructor shall receive a personnel evaluation (PE) by QA every 12 months that evaluates performance tasks taught during classroom instruction and must provide all PE results to the Instructor Element NCOIC.

2.1.3.1.1. Modifying Curriculum, Lesson Plans, and Tests: The contractor shall continuously review the training curriculum to ensure it is current and adequate to meet the needs of the customer. The contractor shall provide necessary inputs to modify the existing curriculum, lesson plans, and tests to ensure personnel are being trained on the latest maintenance techniques. The contractor shall ensure curriculum, lesson plans, and instructions adequately prepare the students to obtain the required knowledge and complete the course objectives. The contractor shall obtain MTS Chief and MXG/QA approval for all course modifications. All curriculum, lesson plans, and tests will be developed, maintained, and approved usingAFI36-2650_ACCSUP; Air Force Handbook 36-2235, Volumes 1-13; Information for Designers of Instructional Systems; AFMAN 36-2234, Instructions Systems Development; AFI36-2251, Guide for Management of Air Force Training Systems, and AFI 36-2201.

2.1.3.1.2. Other Training: The contractor shall provide instruction in other applicable ACC- directed courses listed in the MIS Master Course List and the MTS Course Catalog for all personnel.

2.1.3.1.3. Provide Testing Services: The contractor shall utilize government-furnished software and or paper-based test booklets to administer student testing.

2.1.3.1.4. Student Testing: The contractor shall develop, administer, score, and secure controlled tests and testing material. Upon completion of a testing event, the contractor shall notify students of test results and provide the student an AF Form 2426 with test results.

2.1.3.1.5. Testing Analysis: The contractor shall use applicable guidance when assisting with test analysis. The contractor shall identify test questions frequently missed and determine probable root causes.

For frequently missed questions, the contractor shall modify materials upon MTS supervision and MXG/QA approval to eliminate the probable cause.

2.1.3.2. Unit Training Monitor: The contractor shall accomplish scheduling actions and maintain scheduling files IAW AFI 36-2232, AFI36-2201 & AFI36-2650_ACCSUP. The contractor shall assist government supervision in development of RSAF/USAF Training Strategies, Master Training Plans, and Individual Training Plans for personnel in upgrade training and qualification training. The contractor shall assist in the upgrade process by tracking/reporting the necessary training needed for the individual to obtain their “next level” of experience/skill level before their rotation ends/established timeframes. If requested, the contractor shall assist the government in establishing a feedback program to identify training deficiencies and trends for providing continuous, measurable training improvements.

2.1.3.2.1. Scheduling: The contractor shall assist in providing class schedules and training requirements based on a minimum of a 90-day projection electronically no later than the 20th calendar day of the month preceding the training window. The contractor shall allow units a minimum of 30 days prior to the class start date to submit individuals for training. The contractor shall update IMDS with the class roster slots and, if allowable, course codes.

2.1.3.2.2. Report Training Information: The contractor shall ensure the unit commander is informed of any student failures, training slots not used, and student no-shows. Information or training status will be provided to the 366 MXG/CC monthly or upon request from the government employee’s supervisor or commander.

2.1.3.2.3. Tracking Training Requirements: The contractor shall utilize IMDS and Advanced Distributed Learning System (ADLS) to track currency of qualification (technical) and ancillary training requirements. Provide required training reports to Trade IC's/Section Leads or pertinent supervision per AFI 36-2201 and local instructions.

2.1.3.2.4. In-Processing and Out-Processing: The contractor shall perform training-related in-processing and out-processing actions as specified in AFI 36-2201.

2.1.4. Weapons Standardization: Contractor personnel will be attached to 366 MXG Weapons Standardization and shall serve as both Load Standardization Crew (LSC) and Lead Crew (LC) members to 428 AMU weapons crews and assigned/formed load crews. Designated qualification/certification authorities (Contractor Weapons Flight Chief or Weapons Standardization Superintendent) will identify all Unit Committed Munitions List (UCML) munitions or other training munitions needed to meet aircrew training requirements.

2.1.4.1. The contractor shall provide 428 AMU Weapons academics training and practical training to include qualification, initial certification, and recurring training. Contractor personnel shall be qualified and/or certified to load/unload inert/training/live munitions to all load crew prerequisites, academic, practical, and recurring training requirements IAW AFI 21-101. Any TO or AFI interpretation disparities between the RSAF qualification/certification authorities and the contractor LSC/LC will be resolved by the Wing Weapons Manager.

2.1.5. Maintenance Analyst: In addition to analysis duties identified in AFI 21-101_ACC Sup, the contractor shall monitor, collect, assemble, and audit data for reports and briefings. The contractor shall initiate special studies, investigations, and perform statistical analysis and report findings to managers with recommendations. The contractor shall inform managers of significant factors affecting the mission.

The contractor shall manage and operate maintenance management information systems (MIS).

2.1.5.1. The contractor shall be responsible for data management and statistical analysis of aircraft maintenance-related actions from IMDS and similar data warehouses; collect and maintain maintenance data for use in analytical reports, studies and problem identification; work with civilians, partner nation, and Air Force maintenance personnel using statistical techniques, interprets findings from data; identify trends and significant deviations, and recommend corrective action(s).

2.1.5.2. The contractor shall analyze deficiencies in areas such as equipment performance, materiel consumption, scheduling, management, and resources; their impact on the maintenance mission; and results of their corrective actions. The contractor shall prepare visual presentations, written reports, and special studies used for required briefings and reports.

2.1.5.3. The contractor shall be fully proficient in the Maintenance Data Systems Analysis career field.

The contractor shall have a strong working knowledge of Reliability and Maintainability Information System (REMIS), if applicable, and Logistics Installations and Mission Support – Enterprise View (LIMS- EV). Programming knowledge in Interactive Query Utility (IQU), Query Language Program (QLP), Microsoft Access, Excel, and Visual Basic is highly desired.

2.1.6. Quality Assurance Inspectors: The contractor shall be assigned to 366 MXG/MXQ, and perform normal QA duties IAW AFI 21-101 to execute the Maintenance Standardization Evaluation Program (MSEP).

2.1.6.1. Evaluations: The contractor shall conduct aircraft, component, support equipment, and maintenance personnel inspections and evaluations. The contractor shall assess maintenance training effectiveness and unit compliance with technical and procedure directives and identify trends that inhibit mission accomplishment.

2.1.6.2. TO Management: The contractor shall assist 366 MXG/MXQP in managing technical orders, TO improvements, TCTOs, Special Technical Instructions (STI), Engineering Technical Assistance Requests (ETARs), and product deficiency reporting, as well as aggressively participating in product improvement working groups to increase equipment reliability.

2.1.6.3. Special Programs: The contractor shall maintain Weight and Balance certifications to administer the Weight and Balance and FCF programs IAW AFI 21-101 as required.

2.1.6.4. Contractors assigned to 366 MXG/QA positions shall notify the APT office prior to performing KTL inspections.

2.2 AIRCRAFT MAINTENANCE SQUADRON (428th Aircraft Maintenance Unit):

2.2.1. Production Superintendent (Pro Super): In addition to performing duties identified in AFI 21- 101, the contractor shall advise, train, and assist RSAF Pro Supers in support of the unit mission.

2.2.1.1. Aircraft Status: The contractor shall ensure aircraft and equipment forms and MIS documentation are completed, accurate, and accomplished. The contractor shall ensure aircraft status is accurately reflected in both the maintenance forms and MIS. The contractor shall determine, track, and report aircraft status, including ETIC, IAW AFI 21-103.

2.2.1.2. Exceptional Release (ER): The contractor shall sign ERs as defined in TO 00-20-1 when authorized by the 366 MXG/CC IAW AFI 21-101.

2.2.1.3. Maintenance Effort: The contractor shall assist in the maintenance effort using available resources and assist in developing and executing the flying and maintenance schedules/plans. The contractor shall assist the maintenance production effort by aggressively working non-mission capable aircraft and maintenance priorities necessary to meet the flying and maintenance schedules.

2.2.1.4. Disaster Preparation: The contractor shall fully understand and be prepared to implement specific disaster control duties and squadron responsibilities pertaining to aircraft movement and personnel evacuation IAW AFI 10-2501, AFMAN 32-4004 and AFI 10-229. The contractor shall maintain a current copy of the on-base disaster map with cordon overlay and appropriate functional checklists outlining duties during disaster exercises.

2.2.1.5. Coordination: The contractor shall inform MOC of the maintenance effort and coordinate with MOC and other squadrons for support. Also, the contractor shall provide aircraft status updates, as required.

2.2.2. Flight Line Expediter: In addition to performing duties identified in AFI 21-101, the contractor shall advise, train, and assist RSAF personnel in performing expediter duties, as required.

2.2.2.1. The contractor shall remain on the flight line, to the fullest extent possible, when maintenance personnel are performing flight line maintenance and launching/recovering aircraft. Notify MOC and Pro Super when aircraft are ready for flight (crew ready and crew show), engine start, taxi, and aircraft configuration (e.g., fuel, munitions). The contractor shall assist in tracking the following information for each aircraft: aircraft serial number, location, priority, status and ETIC, configuration, Oil Analysis Program (OAP) condition codes, fuel load, munitions load, and remarks.

2.2.2.2. Adherence: The contractor shall enforce strict adherence to technical data and management procedures. The contractor shall advocate the importance of using current technical data and use of the TO improvement program IAW TO 00-5-1.

2.2.2.3. Aircraft Forms: The contractor shall ensure aircraft and equipment forms and MIS documentation are complete, accurate, and accomplished. The contractor shall ensure aircraft status is accurately reflected in both the maintenance forms and the MIS.

2.2.2.4. Disaster Preparation: The contractor shall fully understand and be prepared to implement specific disaster control duties along with squadron responsibilities pertaining to aircraft, safety equipment movement, and personnel evacuation IAW AFI 10-2501, AFMAN 32-4004, and AFI 10-229.

2.2.2.5. Expediter Vehicle: The contractor shall maintain copies of all required material/products in the expediter vehicle as stated in AFI 21-101.

2.2.2.6. Cannibalization (CANN): The contractor shall follow established CANN procedures IAW local procedures.

2.2.2.7. OAP: The contractor shall monitor aircraft OAP status and ensure sampling is completed IAW

AFI 21-124.

2.2.2.8. Parts: If required, the contractor shall ensure parts are placed on order and document numbers are relayed to the Pro Super and MOC and reflected in the aircraft forms.

2.2.2.9. Other Support: The contractor shall request support beyond AMU capability from the MOC.

2.2.2.10. Aircraft Status: The contractor shall coordinate aircraft status (e.g., discrepancies, Work Unit Code (WUC), Logistics Control Number (LCN), ETIC, job completion) and configuration status IAW AFI 21-103 with the MOC and Pro Super.

2.2.3. AMU Section Leads: In addition to performing duties identified in AFI 21-101, the contractor shall advise, train, and assist RSAF Trade Leads (Trade ICs) or equivalent to perform section chief duties.

The contractor shall actively promote cross-talk within the rules of foreign disclosure laws with applicable maintenance units to obtain information on system repeat, recur, and Could Not Duplicate (CND) trends.

2.2.3.1. Safety: The contractor shall establish a work center safety program designed specifically for mishap prevention and identification and abatement of hazards IAW AFOSH Standards ( AFOSHSTDs), AFI 91-202, AFI 91-203, and other applicable safety directives. The contractor shall monitor, track, and ensure occupational safety, fire prevention, and occupational and environmental health requirements are accomplished for assigned personnel. In addition, the contractor shall ensure housekeeping, safety, security, and environmental control standards are followed.

2.2.3.2. Aircraft Forms Documentation: The contractor shall ensure aircraft and equipment forms, locally developed forms, and MIS documentation are completed, accurate, and accomplished for each shift IAW AFI 21-101 and TO 00-20-1. The contractor shall ensure aircraft status is accurately reflected in both the maintenance forms and the MIS.

2.2.3.3. Maintenance Information System (MIS): The contractor shall review work center…