Consolidated_Industry_QA_as_of_8_Aug_18.XLSX
XLSX spreadsheet 33 KB Posted
- Solicitation number
- FA489018R0009
About this file
A consolidated entry of the questions received from industry and the answers provided by the Government.
View the file
Other files
Show all 39
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Sheet1
| Solicitation Ref # | Offeror's Questions | Answer | |
| 1 | PWS Section 1.2.3 | Item 1.2.3 Supply Management: Who will be responsible for the mailing supplies referenced within this section? If Contractor is responsible, is there a historical mailing amount available to ensure adequate supplies are provided? | Contractor is responsible for Supply Management item 1.2.3. The government is responsible for ID Card stock levels. Historical mail-out data information is not available for estimating a monthly/yearly amount. |
| 2 | PWS Section 3.5.5 | Item 3.5.5 Meetings, Briefings and Conferences: Does the three days referenced for the Annual PSM Conference in San Antonio include any travel days? | The conference is scheduled for 3-days with one departure travel day and one return travel day. Travel and conference will be over a 5 day period. |
| 3 | PWS Section 3.5.8 | Item 3.5.8 Printer/Copier/Fax: In order to ensure an adequate printer and toner are provided, is there a historical amount of pages per month for each location requiring a printer? Additionally, will the Contractor be responsible for supplying paper for each printer? | The historical (1 Oct 16-30 Sept 17) amount of pages for each location is 6000 pages for black and white and 500 color pages for the same period (note color pages are for Passport requirements only). The contractor will be responsible for supplying the paper for each printer. |
| 4 | Attch 12 | Item 9.2 Other than Certified Cost and Pricing Data: Will subcontractors be required to provide other than certified cost and pricing data in addition to Prime Contractor’s submittal? | Subcontractors are not requested/required to submit cost and pricing data. |
| 5 | Attch 12 | Item 9.3 Service Contract Act: Is EO13706, Establishing Paid Sick Leave for Federal Contractors, applicable under this solicitation? | Contractors are required to follow current SCA requirements to include Paid Sick leave. |
| 6 | Attch 12a | (PPI form) and guidance in Section 8 (Instructions for Volume II – Past Performance) do not mention CPARs or PPQs. Does the Government want bidders to provide CPARs (on PP that they were Prime Contractors on) and/or PPQs on contracts they were a subcontractor on? If PPQs are desired, can the Government provide a template PPQ they want completed with submittal instructions? | PPQs are not required. Contracts that have valid CPARS can be referenced in the past performance volume. |
| 7 | General Question | Does the Government require bidders to propose a Program Manager or Contract Manager as a direct bill position to the contract? If so, is there a location where that position will be required to work from? JBLE | The Government does not require bidders to propose a Program Manager or Contract Manager as a direct bill position to the contract. There is no required location for these positions. |
| 8 | PWS Section 1.8.1 | Are the LCATS established in the PWS required? | Per PWS 1.8.1: At a minimum the offerors shall provide manning of 74 FTEs to overall program management as delineated in Table 1.10. |
| 9 | Attch 12 | The Instructions to Offerors (para 9.1) states that the NM Gross Receipts tax should be included in offeror’s fully burdened rates, and that NMGRT will not be part of any SCA price adjustments in the future. Is it acceptable to include minor cost increases in proposed option year pricing to account for the increase in NMGRT that may occur in the option periods? | Correction: This is a Firm Fixed Price requirement. The New Mexico Gross Receipts Tax is not applicable to this requirement. |
| 10 | PWS Section 1.2.5 | How many DEERS terminals are to be manned at each location? | Davis Monthan-4 terminals; Holloman-3 terminals; Langley-6 terminals; Moody-3 terminals; Mt. Home-2 terminals; Nellis-6 terminals; Seymour Johnson-3 terminals and Shaw-3 terminals. |
| 11 | PWS Section 3.5.5 | Is there a standard number for travel to support the annual 3-day conference, or should the vendor build this in to their overhead? | The Annual PSM Conference is conducted/attended over a three day period and will require travel days, should this conference take place. The vendor shall include travel costs within overall price. |
| 12 | PWS Section 3.5.5 | Is there a list of contractor personnel who are required to attend the 3-day conference? If so, who are they/what locations? | Only the PSM’s are required to attend the 3-Day conference, however, the train the trainer method could be used, sending two senior PSM’s to the conference, then allowing them to train the other contractor PSM’s. |
| 13 | PWS Section 1.1 | Is there a estimate of supplies used per location? | The estimated annual cost for supplies to support all eight office locations is $8,800.00 per year. |
| 14 | Attch 12 | Please clarify if Past Performance Information is required for proposed critical subcontractors, non-critical subcontractors, proposed partners, and/or proposed joint ventures or if it is optional. | Per Attch 12 Instruction to Offerors, Section 8.2, Offerors shall submit information on contracts considered most relevant in demonstrating the ability to perform the MPF Services. This information is required on offeror, subcontractors, teaming partners, or joint venture partners considered critical to overall successful performance. |
| 15 | Attch 12 | Please define “critical subcontractor” and “proposed partner.” | Attch 12 , Section 8.2, "Critical Subcontractor" is a subcontractor considered critical to overall successful performance, and a "Partner" identified in the offerers proposal. |
| 16 | Attch 11 | MPF Summary CLIN Structure does not align with Option Years | Attachment 11, Summary Spread sheet has been corrected. |
| 17 | PWS 1.7.5 MPF & CPF SharePoint page | Who is responsible to purchase required licenses? | Reference PWS 1.7.5 create and maintain SharePoint page…government will appoint/grant access for software usage…(license not required). |
| 18 | PWS 2.0 General & 3.5.8 Printer/Copier/ Fax | What is the difference in the copiers referenced in each section? | Reference PWS 2.0 refers to government supplies for copiers provided at each location…PWS 3.5.8 refers to Contractor purchase of multifunctional color printer and all supplies required (i.e. toner, paper) maintenance for each location. |
| 19 | PWS 1.1 Customer Service (Personnel Assist I/Personnel Assist II) Site Lead | The PWS states that these positions will act as Site Leads. There is no CLIN schedule to indicate how much time they will perform in that role. Can you provide an estimate? | Each position requires a Full Time Equivalent 8 Hour duty day. The government does not expect a full time site lead, but a contractor employee designated as the site lead who would interact with the government on behalf of the contractor. |
| 20 | PWS 3.5.6.2 Contingency Operations – Mobil identification stations | What do these consist of? | During mobilization one of the stations at the site will be identified and dedicated to contingency processing. |
| 21 | PWS Section 1.2.4 | 1.2.4 requires 2 Site Security Managers for each RAPIDS site, one or more Super Verifying Officials, and one or more Verifying Officials. However, these positions are not included in PWS Table 1.10 or Attachment 12, Table 7, FTE Requirement. Please clarify these Positions. | The government's FTE requirement IAW PWS Table 1.10, the government does not require specific individuals for these duties.. These would be contractor employees designated for these duties as an additional duty. |
| 22 | PWS Section 3.5.8 | Will the Government clarify if the equipment and copying services they will provide includes the multifunctional copier/scanner/ fax machines, as well as toner/paper and maintenance service for the equipment for each location? | The Government provided copiers identified in PWS Para 2 are restricted to Black and White documents. The government will provide service and toner for the Government provided copiers. The official DoD Passport process requires color prints and copies. The contractor shall purchase and maintain the multifunctional copier/scanner/ fax machines, as well as toner/paper and maintenance service for the equipment for each location. |
| 23 | PWS Section 3.5.8 | If the contractor is to provide copying services as well as toner, paper and maintenance services, will the Government provide an ODC CLIN to support the office supplies such as pens, copier paper, toner, etc. ? | The contractors cost for purchase and support for the multifunctional printers and office supplies shall be included in the contractors overall contract price. There will not be an Other Direct Cost CLIN in this contract. |
| 24 | PWS Section 3.5.8 | States proposals are due no later than 18 July 2018. However the remainder of the RFP states 20 August 2018 12:00 pm. Will the Government confirm that the due date is 20 August 2018 12:00PM | Proposals are due on 20 August 2018 at 12:00. |
| 25 | Attch 12, Sec 3.1 | A 31 day “ACC Transition” is indicated in Attachment 11 on the “MPF Summary” tab; making the base year 11 months. The RFP and subsequent attachments do not indicate a Transition-In period, nor is a CLIN provided. Will the Government provide a period of performance for the Transition-In period, as well as a CLIN? | The intent is to award the contract by 1 Oct with a peformance start date of 1 November 18. The base period will be 11 months, but there will be no transistion period on the actual contract. |
| 28 | Attch 12, 7.3.3 Subfactor C | Will the Government provide the current baseline processes for Common Access Card service and customer service so the offeror can present tangible recommendations for improvements to the existing CAC and customer service strategies? | The Government baseline estimate to process for Common Access Card and customer service is listed in PWS Table 1.4 Transaction Estimate Breakdown and Appendix 3 Base Population Estimates. A new or replacement Common Access Card service process requires a minimum of 20 minutes to complete. |
| 27 | Attch 12 | Will the Government provide a listing of any systemic or process constraints at the bases listed in the TO that offerors should consider when developing their process improvement plans? | The Common Access Card service process requires a minimum of 20 minutes to complete (See Row 28). |
| 28 | Attch 11 | The MPF Summary Tab, does not pull information from all other tabs | Replaced with HR MPF CLIN Spreadsheet dtd 3 Aug 18 |
| 29 | PWS Section 3.5.6 | Will the Government consider a separate set of CLINs for Contingency Operations as a cost-plus fixed fee or other cost-reimbursable structure that could save the Government money by paying only for the contingency services used? | All operations identified in the PWS shall be included in the contractors overall pricing. |
| 30 | PWS Section 1.1, 1.5 and 1.7 Site Lead /Supervisors | Please clarify this requirement. Does this mean they need to possess those clearances at contract award or will the government allow submission of the clearances within 15 days of the award as specified in the previous sentence? | Need to possess clearances at award. |
| 31 | PWS Section 3.5.8 and Customer Service | Does the Government require the contractor to staff a dedicated DEERS customer service kiosk at each DEERS facility to check in patrons, verify appointments and answer phone to provide facility information and schedule appointments? | The government does not require a dedicated employee to monitor customer service kiosk at base locations |
| 32 | Attch 11 | Would the Govt consider adding an ODC CLIN for the services required under PWS 3.5.8 for printers Etc.? | Cost for multifunctional printers shall be included in the overall pricing. |
| 33 | Attch 11 | Clarify Base year Period of Performance and Transition period | Base year Period of Performance is 11 months (1 Nov 18 to 30 Sep 19). There is no priced transition period. The contract shall be awarded early enough to enable phase in prior to the contract start date. |
| 34 | PWS Section 3.5.8 | Would you please clarify how you would like the pricing for the multi-functional printers to be included in the pricing? Will there be a separate CLIN for ODC’s or does this need to be built into the cost of staffing for each location? | The cost for the multifunctional printers shall be included in the overall contract price. |
| 35 | PWS Section 3.5.8 | Can you provide a list of the current equipment that is currently used at each location? | Brother MFC-9340CDW, Printer, Copier, Scanner, Fax - Color or Black & White (DM, MH, Shaw, SJ, Moody & Holloman support 1 each; Nellis and Langley support 2 each printers) |
| 36 | Attch 12 | Compared to the previous contract, does the Government expect the scope of work to expand, decrease, or remain approximately the same? | Under the current government comparison study, the government expects the scope of work to remain the same |
| 37 | Attch 12 | Is there a minimum number of past performances required from the prime? | Per Attch 12 Instruction to Offerors, Section 8.2, offeror's shall provide information for a maximum of three (3) contract references. |
| 38 | Attch 12 | Under Subfactor D: MPF/HR Technical Expertise/Knowledge, is the Government seeking information on experience specific to MPF facilities and systems (i.e., DEERS/RAPIDS) or for experience on other contracts that is relevant to MPF requirements? | Information on expertise/knowledge in the areas identified Section 1 of the PWS and listed in Section 7.3.4. |
| 39 | Attch 12a PPI Form | First paragraph refers to paragraph 7.2 – Can the government clarify what document in the RFP package contains paragraph 7.2? | Corrected Attch 12a, PPI Form to read "8.2" to identify Attch 12, Notice to Offerors, section 8.2. Past Performance Information (PPI) Contract References. |
| 40 | Attch 12a PPI Form | General Information Under the Box states “*NOTE: If the company or division referenced above is different than the offeror, note those changes (see 7.8).” Can the government clarify what document in the RFP package contains 7.8? Also, what is meant by “changes”, the instructions state that PPIs can be submitted for the Proposed Prime and subcontractors as the Offeror? | Corrected Attch 12a, PPI Form to read 8.8 to identify Attch 12, Notice to Offerors, section 8.8. Organizational Structure Change History. See Section 8.8. for information regarding changes. |
| 41 | PWS Section 3.1.2 | Attch_1_PWS Section 3.1.2 Clearance Requirements – States “Contractor employees working as a Supervisor (Site Lead Paragraph 1.1 of PWS), Personnel Systems Management (Paragraph 1.5 of PWS), and Cyber Security Liaison (Paragraph 1.7 of PWS) shall have a SECRET security clearance.” Section 3.1.12 Shows only Personnel System Management and Cyber Security Liaison personnel need Secret. Can the Government clarify if Site Leads Paragraph 1.1 of PWS need SECRET clearance or if they need NACI? | The Government requires Contractor employees working as Supervisor / Site Lead PWS 1.1. to obtain /possess Secret Clearance. |
| 42 | SF 1449 | SF1449_page 21- the description for item no. 4005 does not mAttch the Supplies/Services description. i.e. The service is for Mountain Home AFB, ID but the description mentions Davis-Monthan AFB. Please correct. | Corrected CLIN description to reflect Mountain Home AFB. |
| 43 | Attch 12 | Attch 12 Instructions, Section 5.6, Page 4, refers to storing volumes “in a folder.” Can the government confirm this does not apply as the Volumes will be submitted electronically by email? Or provide clarification on this requirement? | All documents shall be submitted electronically by e-mail. |
| 44 | Attch 12 | Attach_12_Instructions, Section 5.7 Page Limit, Page 4 – Volume I Technical has a 30 page limit. Due to the amount of information the government is requiring in the Technical Volume, its 4 subfactors, and associated subsections, will the government increase the page limit to at least 40 pages? | Technical Volume submission page limit will be 30 pages. |
| 45 | Attch 12 | Attch_12_Instructions, Section 7.3 Technical, Page 5 – Instructs offers to use Table 7 in Attch 12 and Table 1.10 in the PWS for FTE positions. Do Offerors have to submit offers for the 74 FTEs and labor categories as the government has listed in the tables? i.e. Are Offers required to only submit offers on the stated labor categories and FTEs ? | Per PWS 1.8.1: At a minimum the offerors shall provide manning of 74 FTEs to overall program management as delineated in Table 1.10. |
| 46 | Attch 12 | Attach_12_Instructions, Section 7.3 Technical, Page 5 – States “The offeror shall describe the performance standards that have been established in each area and explain how performance standards will be met or exceeded.” What is the government referring to in requiring Offerors to “describe the performance standards that have been established in each area”? Is this in addition to responding to the Subfactors? | The performance standards are identified in Attch 1. PWS, Appendix 1 ( Page 29), Services Summary. |
| 47 | PWS Section 1.5.2 | Attch_1_PWS Section 1.5.2 Modernization and Training, page 11 – States “The contractor will maintain MMPA access through local FMO to monitor, train ……” Can the government provide acronym description for MMPA and FMO? | The acronym description for MMPA (Master Military Pay Account) and FMO (Financial Management Officer) |
| 48 | PWS Section 1.7.4 | Attach_1_PWS Section 1.7.4 Client Systems Support/Cyber Security Liaison, page 16 – refers to (See Service Delivery Summary, Personal Computer Technician) – Is the government referring to Table 1.9 Performance Requirements? If not, please provide the Service Delivery Summary for Personal Computer Technician. | Yes, Client System Support, previously CSA position, and is now Cyber Security Liaison, and is the position listed as Personal Computer Technician. |
| 49 | PWS Section 3.5.5 | Attch_1_PWS_Section 3.5.5, page 26 – the government is asking the offerors to “include travel costs in the base and four option periods…” Instead of Offerors adding this cost to the FFP, will the government consider adding a Travel CLIN for the base and each option year? If so, please also include in and updated Attch_11_HR_MPF_CLIN_Spreadsheet.xls. | This acquisition will be awarded as a Firm Fixed Price contract. The offeror shall include travel costs within overall price. |
| 50 | Attch 12 | Attch_12_Instructions…Section 9.1_page 9 – The government is asking the offerors to include the NMGRT to the unit price and extended price proposed. May we add other state’s gross receipts tax to their corresponding CLINS? | Correction: This is a Firm Fixed Price requirement. The New Mexico Gross Receipts Tax is not applicable to this requirement. |
| 51 | PWS Section 2.1.7 | Attch_1_PWS_Section 2.1.7_page 20 – Office supplies is listed within the Government-Provided-Equipment (GPE) section of the PWS 2.1. In section 2.1.7, Did the government mean to say that “the government shall provide all consumable office supplies”? If so, please update the PWS. | The Government is only responsible for Government Furnished Equipment (GFE) PWS 2.1.2 and 2.1.3, the contractor shall provide for consumable office supplies as stated in PWS 2.1.7 |
| 52 | PWS Section 3.5.8 | Attch_1_PWS_Section 3.5.8_Page 27 – This section indicates that the contractor is to provide “copiers, to include toner, paper and maintenance…” However, section 2.0 indicates that “copying services” will be provided by the government. Additionally, section 2.1.4 indicates that the government “will replace and repair items not in serviceable order.” Further, section 2.1.7 clearly states that “Toner for all government furnished equipment shall be provided by the Government.” Please clarify the following: 1.) Can the government please clarify what is not included in the government provided “copying services” and what the contractor needs to provide for copying services? (i.e. does the contractor have to supply printers, toner etc. 2.) If the contractors are in fact required to provide printers, will the government add an ODC CLIN for the items listed in section 3.5.8? | Government copying services includes Government Furnished Equipment (GFE) only. The contractor shall provide toner, paper and scheduled maintenance for Multifunction Color printer only |
| 53 | Attch 11 | HR MPF CLIN Spreadsheet replacement. | Corrections made to Summary Sheet. |
| 54 | Attch 12 | Notice to Offerors Section 9.1. updated. | Removed requirment for New Mexico Gross Reciepts Tax. |
| 55 | Attch 13 | Evaluation Criteria, Section 3.1.1.3 updated. | Removed requirement for New Mexico Gross Reciepts Tax. |
File details come from the government source that posted it.