ACCOM_PERFORMANCE_WORK_STATEMENT_(PWS).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

UNITED STATES AIR FORCES CENTRAL COMMAND (USAFCENT)

AVIATION COMMAND AND CONTROL OPERATION AND MAINTENANCE (ACCOM)

SERVICE

Solicitation Number: FA4890-18-R-0002

Date: 6 Oct, 2017 (draft)

TABLE OF CONTENTS

SECTION A - DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK

2.0 PROGRAM MANAGEMENT

3.0 AIR TRAFFIC CONTROL (ATC) OPERATIONS/ATC LIASON SUPPORT

4.0 AIRFIELD MANAGEMENT (AM) OPERATIONS SUPPORT

5.0 C2/ATC/AM SYSTEM AND EQUIPMENT SUPPORT

6.0 TECHNICAL SUPPORT

7.0 REPORTING, DELIVERABLES

8.0 ADMINISTRATIVE SUPPORT

9.0 GOVERNMENT FURNISHED INFORMATION (GFI)

10.0 GOVERNMENT FURNISHED PROPERTY (GFP)

11.0 GOVERNMENT FURNISHED EQUIPMENT (GFP)

12.0 GOVERNMENT FURNISHED MATERIAL (GFM)

13.0 CONTRACTOR ACQUIRED PROPERTY (CAP)

14.0 CONTRACTOR ACQUIRED EQUIPMENT (CAE)

15.0 CONTRACTOR ACQUIRED MATERIAL (CAM)

16.0 TRAVEL

17.0 TRANSPORTATION OF EQUIPMENT/MATERIAL

18.0 DELIVERABLES

19.0 SUBCONTRACTING REQUIREMENTS

20.0 ACCEPTANCE PLAN

21.0 TRANSITIONAL PLAN

22.0 EARNED VALUE MANAGEMENT

23.0 PERSONNEL QUALIFICATIONS

24.0 MANAGEMENT PLAN

25.0 FUNDING CONSTRAINTS

26.0 LIST OF ATTACHMENTS

SECTION B – SERVICES SUMMARY

SECTION C – GENERAL INFORMATION

SECTION D – GOVERNMENT PROVIDED PROPERTY AND SERVICE

SECTION E – APPENDICES

Appendix A Acronyms

Appendix B Publications and Forms Appendix C Government-Furnished Property Appendix D Quality Management System Requirements Appendix E Deliverables Appendix F Incentive Plan

SECTION A - DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK.

1.1 Mission. United States Air Forces Central Command (USAFCENT) is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT is responsible for air operations (either unilaterally or in concert with coalition partners) and developing contingency plans in support of national objectives for USCENTCOM's 20-nation Area of Responsibility (AOR) in Southwest Asia.

1.2 Scope. AFCENT A3 requires Aviation Command and Control Operations and Maintenance (ACCOM) Services at bases and airfields located within the USAFCENT’s AOR. The program supports USAFCENT A3 requirements for air traffic control (ATC) operations, airfield management (AM), aviation weather observing, forecasting and reporting, air to ground communications operations and maintenance, surveillance and precision radar systems operations and maintenance, voice communications systems operations and maintenance, aviation C2 and aviation weather systems operations and maintenance at multiple USAFCENT locations in CENTCOM's AOR in Southwest Asia. Current service locations are as follows:

1.2.1 Afghanistan (Bagram, Kabul, Kandahar, Jalalabad, Mazar E Sharif), Jordan, Iraq (Al Asad), Bahrain, U.A.E. (Al Dhafra), Qatar (Al Udeid), Syria and Kuwait (Ali Al Salem and Al Jabber). Additional locations as necessary to support AFCENT mission requirements.

1.3 Objective. The objective of this Performance Work Statement (PWS) is to define the requirements for a Contractor-provided 24/7 365 days a year service including, but not limited to labor and personnel necessary to perform the ACCOM mission. The Contractor shall provide a solution to perform maintenance, operations, and sustainment efforts necessary to effectively execute all required support activities.

2.0 PROGRAM MANAGEMENT

2.1 Project Manager. The Contractor shall provide a CONUS-based Project Manager as the single point of contact with the authority to act on behalf of the Contractor on all matters as they relate to this contract, including all administrative matters. The Project Manager or designated alternate shall be available to respond to Government inquiries within one (1) hour of initial notification.

2.2 Program Management Plan. The Contractor shall develop, implement, and maintain a comprehensive management plan that addresses the Contractor’s management approach to ensuring personnel, resources, life cycle management, training, site management, employment in peace, time of war, evacuations, expeditionary site, and security throughout all locations of the contract. The plan shall also address the specific topics listed below. The Management Plan shall be provided not later than (NLT) 30-days after contract award and be updated annually in accordance with (Appendix E - Deliverables).

2.2.1 Human Resources Plan. The Contractor shall provide overall management, supervision, personnel, and services necessary to execute requirements at the ACCOM Sites, to include, but not limited to: hiring all personnel; determining how personnel will be qualified, certified, retained, and terminated; and following laws, directives, and regulations of the U.S. Government and Host Nation (HN). The Human Resources Plan shall include the Contractor’s staffing plan for each site.

2.2.2 Training Plan. The Contractor shall develop a Training Plan to ensure task coverage of all contract requirements. The Contractor will also maintain individual training records to document training requirements for each individual assigned to maintenance, logistics, ATC, and AM positions. The Contractor shall maintain each training record at the individual’s work location and make available to Government representatives upon request. (Appendix E - Deliverables)

2.2.3 Site Management Plan. The Contractor shall provide effective site management services, leadership for contractor personnel, and be responsible for execution of all contracted ACCOM site activities as defined in this PWS. The Contractor shall provide a Site Lead and identify an alternate Site Lead who will be responsible for support and management for each site. The Site Lead shall also liaise with the Contracting Officer’s Representative (COR)/Liaison Officer (LNO) for fulfillment of contractual requirements.

2.2.3.1 The Contractor shall staff each site with personnel sufficient to provide the ACCOM Services.

The Contractor shall utilize professional and technically qualified personnel to perform the tasks outlined herein.

2.2.4 Management Information System (MIS). The Contractor shall develop, administer, maintain, utilize and provide Government access to a MIS. The MIS location and access instructions shall be delivered to the Government NLT 30 calendar days after contract award. All deliverables shall be posted to the MIS and notification provided to the government as specified in (Appendix E - Deliverables).

2.3 Performance Direction. The Contractor shall perform in accordance with the PWS or Contracting Officer’s (CO) direction. The Contractor shall notify the CO if direction outside the scope of this PWS occurs and shall not perform that work until such time it is authorized by the CO.

2.4 Meetings. The Contractor shall attend and support meetings and conferences convened by the CO or Program Manager. The Government will reimburse the Contractor for any Government-directed travel to support conferences, meetings, and reviews. Travel will be reimbursed IAW Section H of the contract.

2.4.1 Contract Kickoff Meeting. The Contractor shall participate in a contract kickoff meeting with the requirement owner, Government Program Manager (PM), CO, COR, functional representatives, and others as required. The Government will coordinate and schedule the kick-off meeting. The meeting is projected to occur within 30 days of contract award.

2.4.2 Program Management Review (PMR). The contractor shall attend and support semi-annual Program Management Reviews (PMR) when required. The contractor shall submit a Program Management Report (Appendix E - Deliverables). Additionally, submit agenda items to the government PM when requested.

2.5 Problem Management. The Contractor shall identify, document, and report actual or potential Contractor program management problems and deficiencies to the CO and PM. The Contractor shall report site-specific problems affecting mission accomplishment or Contractor performance to the local Government representative and the Government PM within 6 hours; resolve at site level whenever possible.

2.6 Customer Notification. The Contractor shall notify affected personnel when any activities impact facility, equipment, and/or utility operations. The Contractor shall provide the job order and work request status to customers as requested/required.

2.7 Requests. The Contractor shall provide information and/or recommendations on support and related functions to various agencies or higher headquarters as requested by the CO or PM.

2.8 Quality Management System (QMS). The Contractor shall implement a comprehensive higher-level QMS compliant with the most current ISO 9001 standards, Section B – Service Summary, and Appendix D – Quality Management System Requirements.

2.8.1 Metrics. The Contractor shall develop, maintain, and analyze achievable metrics for program requirements, and continually explore opportunities for process improvements. The Contractor shall provide the Government access to the metrics.

2.8.2 Corrective Actions. The Contractor shall perform corrective actions for all identified Contractor program management problems and deficiencies IAW time frames specified by CO.

The Contractor shall provide root cause analysis of problems as requested by the CO or PM.

2.8.3 Compliance Requirements. The Contractor shall comply with applicable U.S. and HN laws, business practices, and restrictions as they pertain to management and execution of this contract.

2.8.4 Deliverables. The Contractor shall submit all deliverables in accordance with (Appendix E - Deliverables).

2.9 Financial Management.

2.9.1 Financial Management Report. The Contractor shall prepare and submit an itemized comprehensive monthly financial report in Microsoft Excel that reflects current and all previous fiscal year (FY) contract cost data (Appendix E - Deliverables). The following shall be included as a minimum:

2.9.1.1 A listing of cumulative authorized funding by contract modification and Contract Line Item Number (CLIN) for each FY, a listing of cumulative billing by CLIN, and a listing of cumulative funding by FY and CLIN.

2.9.1.2 A breakout of Firm-Fixed Price (FFP) funding status by CLIN for each FY showing total funded amount, cumulative billed amount, current month billed amount, and funds remaining.

2.9.1.3 A breakout of cost reimbursable funding status for each FY showing total funded amount, current month billed amount, funds remaining, cumulative percentage spent, and cumulative percentage remaining.

2.9.1.4 A listing of all CR travel invoices by fiscal quarter showing the travel dates, brief description of the travel, and actual total cost per event.

2.9.2 Travel Reimbursement.

2.9.2.1 Travel costs shall be based on estimated costs per FAR 31.205-46, Travel Costs. All trips shall be IAW regulatory requirements. All travel shall occur on an “as needed” basis, and associated estimated costs shall be presented to the PM with a travel request at least five (5) business days prior to date of departure (CONUS), or at least ten (10) days in advance of minimum timeline necessary to obtain applicable access documents and start personnel processing requirements (OCONUS). All travel requests shall be coordinated and pre-approved in writing by the Government PM or CO prior to any trips .

2.9.2.2 The Contractor shall be responsible for all travel arrangements including airline, hotel, and rental car reservations, in addition to foreign travel processing requirements. Contractor employees will provide receipts for or evidence supporting associated travel expenses for which the Contractor is seeking reimbursement by the Government.

2.9.2.3 The Contactor shall submit a trip report and all travel invoices to the CO and PM within 30 calendar days of completion of travel event. The Contractor will be reimbursed for allowable costs.

2.9.2.4 All travel aside from Government-directed travel (e.g., contract management oversight, site staffing/reassignments, etc.) shall be fixed price.

2.10 Future Optional Requirements.

2.10.1 The Government anticipates a requirement to add maintenance requirements for a Ground Air Transmit Receiver (GATR) and Joint Range Relay (JR2) system(s) at Muwaffaq Salti Air Base, Jordan and site 6667.

2.10.2 The potential exists to close sites at current locations, move sites from one location to another, or add sites at up to two new locations (in addition to the sites referenced in paragraph 2.10.1.) If required, these options will be identified and negotiated separately.

3.0. AIR TRAFFIC CONTROL (ATC) OPERATIONS/ATC LIAISON SUPPORT

The contractor shall be capable of providing ATC operational support in Afghanistan (Bagram AB, Jalalabad Air Field) and at Al Asad Air Base (Iraq). The Contractor shall provide qualified air traffic controllers and certify their personnel as required per site mission requirements. The contractor shall staff controller personnel who hold a current Class II Flight Physical. The Contractor shall maintain physical certification and qualification documentation as required. The following tasks are separated into functional operational support:

3.1. Airfield Operations Manager (AOM)

The following tasks shall be the responsibility of the personnel whose position is “Airfield Operations Manager/Site Lead.” The Airfield Operations Manager function supports day-to-day operational schedules and commitments in a safe and cost-effective manner, and the contractor shall provide coordination and control of air traffic movement within the applicable area of jurisdiction. The contractor shall be capable of providing appropriate contracted resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

3.1.1 Assist the government authority with the development of Standard/Local Operating Procedures (S/LOPs) in accordance with applicable regulations.

3.1.2 Assist the government authority with the collection and safeguarding of accident/incident data in accordance with applicable regulations.

3.1.3 Monitor NAVAID system Remote Status Indicators (RSI). RSIs will display the operational status of installed applicable NAVAID systems. Report NAVAID status changes to the Remote Maintenance Center (RMC) at Al Udeid, Qatar.

3.1.4 Provide and implement a Government-approved training program.

3.1.5 Provide timely submission of all reports and documentation as required.

3.1.6 Ensure compliance with a Contractor-developed Quality Assurance (QA) program.

3.1.7 Ensure compliance with a Contractor-developed Drug screening program.

3.1.8 Maintain an up-to-date library of required charts and publications.

3.1.9 Provide subject matter expert guidance in the development of documents such as Letters of Agreement (LOA) and Memorandum of Agreement (MOA), as required.

3.1.10 Supervise and validate the certification/qualification of personnel in accordance with the ATC Training Plan.

3.1.11 Develop and publish personnel work/watch schedules in response to staffing requirements and consistent with personnel position certifications/qualifications.

3.1.12 Ensure training plan is being conducted according to applicable AFI/guidelines.

3.1.13 Provide input for implementing equipment upgrade initiatives.

3.1.14 Publish and implement a plan for the retention of logs, flight strips, and other related documentation according to appropriate official records and disposition instructions (Deliverable XXXX appendix E)

3.1.15 Develop and submit various reports as outlined in Appendix E (Deliverables) such as initial and post incident, accident and other post action emergent reports within prescribed limits of controlling directives, instructions, and/or as specified at the task order level.

3.1.16 Develop staffing and personnel work schedules to support operations and ATC Branch services which are dependent on operational site-specific requirements.

3.3. ATC Tower/RADAR/Non-RADAR Facility Operations

The following tasks shall be the responsibility of the personnel whose position title is “ATC Tower/RADAR/Non- RADAR Facility Operations Chief Controller (CCTLR).” The contractor shall be responsible for the overall supervision and operation of the ATC Tower/RADAR/Non-RADAR facility. At locations that require a host nation liaison position, the CCTLR will manage U.S. contract assets in the overall supervision of the day to day operations. The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders

3.3.1 Develop staffing and personnel work schedules to support control facility operations services which are dependent on operational site-specific requirements.

3.3.2 Track and report on all controllers under duties not involving controlling (DNIC) conditions.

Maintain flight physician grounding and return to controlling status documentation throughout to contract period of performance (Deliverable, Appendix E).

3.3.3 Maintain library of applicable air traffic control/facility directives and standard/local operating procedures (S/LOPs).

3.3.4 Maintain operational continuity and Crew Resource Management (CRM) between watch teams.

3.3.5 Recommend personnel for certification/qualification in individual operating positions in accordance with the ATC Training and Certification Plan.

3.3.6 Ensure all controller monthly proficiency is maintained to the government predetermined time requirement, tracked and reported IAW AFI 13-204 directives.

3.3.7 Determine and report the operational readiness of tower/radar/non-radar branch ATC equipment as appropriate.

3.3.8 Supervise and/or participate in flight checks as required.

3.3.9 Implement procedures for coordination with C2 facilities as required.

3.3.10 Develop and submit various reports (Appendix E, Deliverables) such as incident, accident and other post action emergent reports within prescribed limits of controlling directives, instructions, and/or as specified at the task order level.

3.3.11 Develop staffing and personnel work schedules to support operations and ATC Branch services which are dependent on operational site-specific requirements and subject to government approval.

3.3.12 Ensure Airfield Operational (AO) voice and data recording media is checked, rotated, secured, and retained in accordance with AFI 13-204V3, Chapter 5. The Airfield Operations Flight Commander (AOF/CC) or CO government appointed representative will maintain custodianship for all recorded records in AO facilities.

3.3.13 Provide assistance for the secure storage/custody of voice recordings identified by the Government as part of any accident or incident.

3.4. ATC Facility Watch Supervision

The following tasks shall be the responsibility of the personnel whose position title is “ATC Facility Watch Supervisor (WS)/Senior Controller (SC)/Controller in Charge (CIC).” The contractor shall be responsible for the overall conduct and supervision of the ATC Watch. The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

3.4.1 Ensuring proper equipment checkouts and discrepancy reports are accomplished at the start of each shift.

3.4.2 Ensuring position proficiency is accomplished and recorded.

3.4.3 Receiving complaints; deliver initial report (Appendix E, Deliverables) to the designated Government Representative.

3.4.4 Apply proper control procedures IAW FAAO 7110.65, International Civil Aviation, Organization (ICAO), AFI directives, effective intra-facility, and inter-facility communication.

3.4.5 Initiate the collection and of accident/incident records (Appendix E, Deliverable XXXX) and forward to the designated Government Representative.

3.4.6 Making initial accident/incident notifications in accordance with local S/LOPs.

3.4.7 Reviewing and signing daily facility logs.

3.4.8 Maintaining physical security in accordance with local S/LOPs.

3.4.9 Coordinate with C2 agencies.

3.4.10 Develop and submit various reports (Appendix E, Deliverables) such as discrepancy, incident, accident and other post action emergent reports within prescribed limits of controlling directives, instructions, and/or as specified at the task order level.

3.4.11 Maintain staffing and personnel work schedules to support ATC facility watch services which are dependent on operational site-specific requirements.

3.5 Control Tower Operations

The ATC team as a whole shares responsibility for the safe and efficient operation of the air traffic control facility. The control tower operations function requires issuance of clearances and information to aircraft and vehicular traffic operating on runways, taxiways and other designated movement areas of the airfield, and to aircraft operating in the assigned airspace areas. Airborne traffic controlled by the tower will include both Visual Flight Rules (VFR), Instrument Flight Rules (IFR), and Special Visual Flight Rules (SVFR) traffic released to local control jurisdiction. Operational control positions may be added, deleted, combined, or integrated, consistent with pertinent directives in order to meet operational requirements at the discretion of the site specific government leadership. The contractor shall be capable of providing appropriate resources to support the following control positions and functions. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

3.5.1 Control Tower Watch Supervisor. Primary responsibilities of personnel supporting the Control Tower Watch Supervision position shall include the following tasks:

(a) Managing all day to day facility operations pertaining to maintaining safe and efficient aircraft separation IAW FAAO 7110.65 and AFI 13-204v1-4.

(b) Coordinating and supervising the control of aircraft operating in assigned airspace areas and air and surface vehicular traffic operating on runways, taxiways and other designated movement areas on the airfield.

(c) Conducting shift crew relief briefings on applicable Notice to Airman (NOTAMs) weather conditions/forecast, equipment status, field conditions and special operations prior to assuming any control position.

(d) Assigning personnel to operating positions according to an individual’s qualifications and training requirements.

(e) Notifying responsible SAR and crash/rescue agencies of aircraft distress and other emergencies.

(f) Evaluating equipment for operational readiness, recording equipment outages and actions taken to correct any discrepancies.

(g) Supervising proper coordination with C2 agencies.

(h) Continuously monitor and report NAVAID status.

(i) Facilitating daily crew resource management operations.

(j) Operational equipment checks are accomplished at every shift change.

3.5.2 The Local Control position shall be responsible for maintaining continuous visual surveillance of the airport traffic area and other movement areas. Primary responsibilities of personnel supporting the Tower Local Control position may include but are not limited to the following tasks to meet operational mission requirements:

(a) Shall ensure separation of aircraft, issue safety advisories, and provide flight following as necessary due to frequency congestion and workload.

(b) Initiate operational control instructions.

(c) Monitor and operate communications equipment.

(d) Operating airport lighting, lighting systems and visual landing aids.

(e) Conduct notification and dispatch of emergency personnel and equipment for aircraft emergencies and accidents.

(f) Utilize approved air traffic control phraseology

(g) Utilize tower radar displays where available

(h) Document all ATC/equipment abnormalities.

(i) Safely and expeditiously coordinate the movement of vehicles operating within aircraft movement areas.

(j) Utilize crew resource management procedures.

(k) Continuously maintain situational awareness and surveillance of movement areas.

3.5.3 Ground Control is responsible for exercising general surveillance of the airport movement areas, excluding the runway(s) in use. Must assist local control in visually scanning the movement area at all times. Primary responsibilities of personnel supporting the Tower Ground Control position may include but are not limited the following tasks:

(a) Formulating and issuing ground movement clearances to aircraft and vehicles operating on the airport.

(b) Dissemination of current weather and field condition information, as required.

(c) Relay/amend VFR/IFR/SVFR aircraft clearances as required.

(d) Safely and expeditiously coordinating the movement of vehicles and taxiing aircraft operating in controlled movement areas.

(e) Conduct notifications, dispatch, and control of emergency personnel and equipment for aircraft emergencies and accidents.

(f) Utilize daily CRM operations.

3.5.4 Flight Data. Primary responsibilities of personnel supporting the Tower Flight Data position may include but are not limited the following tasks:

(a) Operating/coordinating communications equipment associated with the flight data position.

(b) Receiving and relaying airfield status reports and aircraft movement data.

(c) Preparing and coordinating flight progress strips.

(d) Serving as Clearance Delivery by obtaining, posting and relaying ATC clearances and advisories.

(e) Operating the Flight Data Input Output (FDIO) and Airport Terminal Information Systems (ATIS) equipment.

(f) Utilize ATC approved phraseology.

(g) Operating Microsoft Internet Relay Chat (mIRC) or other communication equipment as directed.

(h) Must assist local control in visually scanning the movement at all times.

3.5.5 Develop and submit various reports (Appendix E, Deliverables) such as incident, accident and other post action reports within prescribed limits of controlling directives, instructions, and/or as specified at the task order level.

3.5.6 Develop staffing and personnel work schedules to support control tower operations services which are dependent on operational site-specific requirements.

3.6 RADAR/Non-RADAR Facility Operations

The radar/non-radar operations function provides en-route and terminal ATC services to IFR and VFR air traffic within the facility’s assigned area of jurisdiction. The scope of services provided will vary according to the site equipment capabilities the type of delegated airspace, and special use areas assigned. Operating positions may be added, deleted, combined, or integrated, consistent with pertinent directives in order to meet operational requirements. The contractor shall provide radar IFR and VFR services with required radar separation. The contractor shall be capable of providing appropriate contracted resources to support the following RADAR/Non-RADAR operations positions and functions. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

3.6.1 Radar/Non-Radar Watch Supervisor – Primary responsibilities of personnel supporting the Radar/Non-Radar Watch Supervisor position shall include the following tasks:

(a) Coordinating and directing the control of aircraft operating in assigned airspace areas.

(b) Conducting shift crew relief briefings on applicable Notice to Airman (NOTAMs) weather conditions/forecast, equipment status, field conditions and special operations prior to assuming any control position.

(c) Assigning personnel to operating positions according to an individual’s qualifications and training requirements.

(d) Notifying responsible SAR and crash/rescue agencies of aircraft distress and other emergencies.

(e) Evaluating equipment for operational readiness, recording equipment outages and actions taken to correct any discrepancies.

(f) Supervising proper coordination with C2 agencies.

(g) Continuously monitor and report NAVAID status.

(h) Facilitating daily crew resource management operations.

(i) Operational equipment checks are accomplished at every shift change.

(j) Implement a flow control as necessary to support this task.

3.6.2 Approach Control – Approach Control is responsible for coordination and control of all instrument traffic within the assigned area of jurisdiction. Primary responsibilities of personnel supporting the Approach Control position shall include the following tasks:

(a) Issuing ATC clearances, control instructions, and advisory information to aircraft under approach control jurisdiction.

(b) Separating aircraft and issuing safety alerts.

(c) Effecting coordination with appropriate operator positions and other facilities.

(d) Surveillance of assigned areas and provision of radar/non-radar services to aircraft, as required.

(e) Determination of separation and sequence to be used between aircraft in both a radar/non-radar environment.

(f) Initiation/acceptance of radar/non-radar hand-offs from adjacent facilities/sectors.

(g) Providing assistance and priority of services to aircraft in emergency situations.

(h) Utilization of any or all other radar operating positions, as necessary.

(i) Serve as an automator for ARTS, STARS, or Micro-EARTS ATC automation systems.

3.6.3 Departure Control – Departure Control is responsible for ATC services to departing aircraft within the assigned area of jurisdiction and providing radar/non-radar ATC services, as required. Primary responsibilities of personnel supporting the Departure Control position shall include the following tasks:

(a) Issuing clearances and advisory information to aircraft under departure control jurisdiction.

(b) Separating aircraft and issuing safety alerts.

(c) Initiating/accepting radar/non-radar hand-offs from adjacent facilities/sectors.

3.6.4 Arrival Control – Arrival Control is responsible for maintaining radar surveillance of the assigned area of jurisdiction and providing radar ATC services as required. Primary responsibilities of personnel supporting the Arrival Control position shall include the following tasks:

(a) Maintenance of radar surveillance of the assigned area of jurisdiction and provision of radar ATC services.

(b) Separating aircraft and issuing safety alerts for IFR and VFR aircraft under their control.

(c) Issuance of clearances and control instructions to aircraft operating under arrival control jurisdiction.

(d) Accepting radar handoffs from approach control and providing radar ATC services to aircraft, as required, until the aircraft reaches approach minimums or is handed off to final control, or an adjacent facility.

(e) Control/monitor IFR arrivals such as PAR, TACAN, ILS, VOR, or Visual Approaches.

3.6.5 Coordinator/Assist– Primary responsibilities of personnel supporting the RADAR/Non-RADAR Flight Data position shall include the following tasks:

(a) Operating communications equipment associated with the flight data position.

(b) Receiving and relaying aircraft movement data.

(c) Preparation and posting of flight progress strips.

(d) Serving as Clearance Delivery by obtaining, posting and relaying ATC clearances and advisories.

(e) Operating Flight Data Input Output (FDIO) and Airport Terminal Information Systems (ATIS) equipment.

(f) Monitoring NAVAID alarm systems.

(g) Operating mIRC or other communication equipment as directed.

3.6.6 Final Control – Primary responsibilities of personnel supporting the RADAR/Non-RADAR Final Control position shall include the following tasks:

(a) Providing instructions necessary for an aircraft to conduct an ASR/PAR approach.

(b) Monitoring approaches, as specified in FAA Handbook 7110.65, AFI 13-204 volume 3 or as specified in the PWS.

3.6.7 En Route Control (RADAR and Non-RADAR) – En Route Control is responsible for coordination and control of all instrument traffic within the assigned area of jurisdiction. Primary responsibilities of personnel supporting the RADAR/Non-RADAR En Route Control position shall include the following tasks:

(a) Issuing ATC clearances, control instructions and advisory information to aircraft under approach control jurisdiction.

(b) Effecting coordination with appropriate operator positions and other facilities.

(c) Maintenance of radar surveillance (radar facilities) of assigned areas and provision of radar/non-radar service to aircraft as required.

(d) Determination of separation and sequence to be used between aircraft in a radar/non-radar environment.

(e) Initiation/acceptance of radar/non-radar hand-offs from adjacent facilities/sectors.

(f) Providing assistance and priority of services to aircraft in emergency situations.

(g) Utilization of any or all other operating positions as necessary.

(h) Serve as an automator for ARTS, STARS, or Micro-EARTS ATC automation systems.

3.6.8 Develop and submit various reports (Appendix E, Deliverables) such as incident, accident and other post action emergent reports within prescribed limits of controlling directives, instructions, and/or as specified at the task order level.

3.6.9 Develop staffing and personnel work schedules to support operations and RADAR/non-RADAR services which are dependent on operational site-specific requirements.

3.7 ATC Liaison

The ATC Liaison function provides services from within a Radar or Tower ATC facility or an independent facility. The service shall be provided by a qualified tower or radar air traffic controller watch supervisor who shall provide technical ATC expertise and advice to host nation ATC personnel. Contractor liaisons shall clarify miscommunications between host nation controllers and US military pilots resulting from language barriers in order to facilitate the safe and expeditious flow of air traffic. These may involve actively controlling aircraft (as agreed to in an appropriate Memorandum of Understanding/ Letter of Agreement (MOU/LOA) with the host nation) and, as such shall be staffed by an experienced controller who holds a current medical Class II Flight Physical. ATC Liaison position shall (as required) repeat/clarify host nation control instructions to ensure understanding and compliance by US military/coalition pilots.

The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

3.7.1 Assist CO assigned government representatives in the development and submission of various reports (Appendix E, Deliverables) such as incident, accident and other post action emergent reports within prescribed limits of controlling directives, instructions, and/or as specified at the task order level.

3.7.2 Develop staffing and personnel work schedules to support ATC liaison services which are dependent on operational site-specific requirements and subject to government approval.

3.8 ATC Training Support

The ATC Training Support function provides the necessary tools to ensure ATC personnel are properly trained and certified/qualified. The ATC Training support function also provides the vehicle by which ATC personnel are kept current and proficient within their discipline in accordance with the Contractor developed, Government approved, training plan and program. The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

3.8.1 Develop/update/modify the training program (Appendix E, Deliverables) annually, as required or when directed by the CO.

3.8.2 Conduct ATC training IAW AFI 13-204 vols 1-4, and Government approved training program/plan.

3.8.3 Maintain documentation of required training and certification throughout the PoP.

3.8.4 Maintain individual training records.

3.8.6 Track and document of currency requirements and submit reports (Appendix E, Deliverables) to PM as required.

3.8.7 Provide position qualification recommendations.

3.8.8 Provide recommendations for changes to training program/plan.

3.8.9 Develop and provide all reports, training plan(s), syllabi, and training analyses (Appendix E, Deliverables) by the due dates specified in controlling directives, instructions, and as specified by the CO or task order.

4.0 AIRFIELD MANAGEMENT (AM) OPERATIONS SUPPORT

The contractor shall provide AM operational support in Afghanistan (Bagram AB and Jalalabad Air Field) and Iraq (Al Asad AB). The Contractor shall qualify and certify their personnel. The Contractor shall maintain certification records and documentation as required. The following tasks are separated into functional operational support:

4.1 Airfield Management (AM) Operations Support

The following tasks shall be the responsibility of the personnel whose position title is “Airfield Manager (AFM) or Deputy Airfield Manager (DAFM).” The contractor shall plan, organize, direct, and oversee the activities of the Airfield Management/Airfield Operations. The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

4.1.1 Assist the government in the development and implementation of short and long term operational plans, policies, and procedures (Appendix E, Deliverables) of airfield operations activities and airfield facilities essential to permit safe, efficient, and effective airfield.

4.1.2 Inspect the airfield after emergencies, accidents, and IDF or other attacks to assess damage to airfield property and coordinate the necessary actions to repair and reopen airfield facilities.

4.1.3 Serve as the installation commander’s focal point for managing daily and long range utilization of the airfield to ensure accomplishment of assigned missions as well as maximum support for other flight operations.

4.1.4 Assist CO designated government representatives in the development of policies concerned with the establishment and improvement of Airfield Support Activities, Airfield Management procedures, and Airfield Operations procedures in support of operations.

4.1.5 Research, and apply DOD, Air Force, Federal Aviation Administration (FAA), and International Civil Aeronautical Organization (ICAO) rules and directives per site mission requirements.

4.1.6 Assist the government in the establishment, revision, or review of policies, procedures, mission objectives, and organization design for airfield management and flight services activities, ensuring that flying mission and/or flight safety is not compromised.

4.1.7 Develop and publish procedures (Appendix E, Deliverables) to notify proper agencies when aircraft carrying hazardous cargo is arriving at or departing from the base.

4.1.8 Coordinate with the installation safety office and other applicable agencies on areas designated for parking, loading, and servicing of aircraft with hazardous cargo.

4.1.9 Assist CO designated government representatives with the development and implementation of local procedures in support of Search and Rescue efforts.

4.1.10 Coordinate with internal and external agencies to affect the search activity for downed aircraft and crewmembers.

4.1.11 Assist CO designated government representatives with the development and application of base-wide operation plans supporting wartime operations, contingencies, aircraft accidents, natural disasters, and aircraft incidents on/off installation.

4.1.12 Ensure Primary and Secondary Crash Nets are installed, operational, and maintained as required by site location.

4.1.13 If applicable, manage the Base Flight Information Publications (FLIP) Program.

4.1.14 Assist CO designated government representatives with development of procedures for advising military/civilian agencies on closure of runways, taxiways, or aircraft parking aprons/spots, airfield repairs/construction, and availability of airfield lighting/navigational aid systems.

4.1.15 Provide guidance and coordination with emergency situations on the airfield.

4.1.17 Develop, manage, and administer the installation-wide Airfield driving/training familiarization program.

4.1.18 Oversee maintenance and operation of the airfield to ensure compliance with all applicable safety regulations.

4.1.19 Responsible for opening or closing the airfield to air traffic after determining safe or unsafe operating conditions exist, based on knowledge of aircraft configurations and maneuvering capabilities.

4.1.20 Responsible for coordinating, tracking, and reporting on airfield construction projects including runways, taxiways, aircraft parking ramps, lighting systems, etc.

(a) Provide advice and assistance in such activities as airfield surface repair and painting programs and their work crews.

(b) Work closely with installation Civil Engineers in all phases of programmed airfield construction projects.

(c) Coordinate with Civil Engineers to ensure airfield repair and maintenance are properly accomplished IAW safety regulations.

(d) Identify and document (Appendix E, Deliverables) requirements for both major and minor airfield improvement projects. Attend pre-construction meetings, complete or assist CO appointed government representatives complete the following: submit work requests, prepare funding justification, review design engineering plans for adequacy and completeness, monitor progress of projects, and perform final/acceptance inspections. Monitor construction progress to prevent unsafe conditions and maintain continued use of facilities.

(e) Coordinate with Civil Engineering to establish runway rubber removal and painting schedule and to control height of vegetation on airfield to include overruns, approach surfaces, and areas around airfield lighting.

(f) Coordinate with Civil Engineering and safety for all waivers that affect the airfield and flying operations.

(g) Establish airfield sweeper and snow removal support and approve daily sweeping schedule. This includes monitoring airfield sweeping schedule for effectiveness, executes change based on current requirements and analysis of trends.

(h) Report runway surface conditions when other than normal conditions exists.

4.1.21 Represent the installation for all airfield management matters at meetings, and one-on-one dealings with local officials, other DoD components concerning management and use of the airfield.

4.1.22 Serve as a member of the Airfield Operations Board and the base Bird Aircraft Strike Hazard (BASH) working group.

4.1.23 Serve as technical advisor to the base Flying Safety Office on accidents, incidents, IDF and hazards.

4.1.24 Assist the government leadership with coordination and development of other armed forces and civilian counterparts joint operational requirements.

4.1.25 Execute the installation Bird Aircraft Strike Hazard (BASH) and Foreign Object Damage (FOD) programs.

4.1.26 Develop and ensure implementation of BASH measures based on trends and seasonal events.

4.1.27 Brief bird migration efforts and procedures.

4.1.28 Ensure dissemination of bird watch conditions.

4.1.29 Coordinate with Civil Engineering, Safety, Aircraft Maintenance and Foreign Object Debris Manager on the airfield Foreign Object Damage (FOD) program.

4.1.30 Participate in base Foreign Object Damage meetings and briefs on airfield FOD conditions and trends.

4.1.31 Develop and submit mandated reports and documents (Appendix E, Deliverables) such as policies, and procedures within prescribed limits of controlling directives, instructions as outlined AFI 13- 204 and specified at the task order level.

4.1.32 Develop staffing and personnel work schedules to support airfield management services which are dependent on operational site-specific requirements and subject to government approval.

4.1.33 Develop and implement Airfield Parking Plan.

4.1.34 Coordinate Annual Airfield Certification/Safety Inspection. Provide inspection results to the government installation leadership.

4.2 Airfield Management Operations Supervision

The following tasks shall be the responsibility of the personnel whose position title is “Airfield Management Shift Supervisor/Lead (AMOS).” The contractor shall maintain situational awareness of airfield activities and overall responsibility for the Airfield Management Operations (AMOPS) section while on duty. The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

4.2.1 Monitor and coordinate airfield and aircraft activities.

4.2.2 Conduct and document a shift change briefing prior to signing off-duty.

4.2.3 Conduct airfield inspections and checks to include Runway Condition Reading (RCR) conditions.

4.2.4 Maintain and publish NOTAMs in support of mission requirements.

4.2.5 Maintain a record of daily events on AF IMT 3616 – Daily Record of Facility Operation.

4.2.6 Execute Operating Instructions (OIs) and Quick Reaction Checklists (QRCs) necessary to perform AFM duties and responds to situations requiring immediate action.

4.2.7 Provide transient aircrew and aircraft support to include processing Prior Permission Required (PPR) requests; coordinate parking areas; receive, store, and issue classified material.

4.2.8 Provide briefings to base and transient aircrews on relevant airfield operations and restrictions.

4.2.9 Maintain the flight planning room equipment, maps, displays and publications

4.2.10 Develop and submit various reports (Appendix E, Deliverables) within prescribed limits of controlling directives, instructions, and/or as specified at the task order level.

4.3 Airfield Management Operations Coordination

The following tasks shall be the responsibility of the personnel whose position title is “Airfield Management Operations Coordinator (AMOC).” The contractor shall monitor and coordinate airfield and aircraft activities. The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

4.3.1 Conduct airfield checks.

4.3.2 Process flight plans and other air traffic related data through the national and international air traffic systems.

4.3.3 Provide flight following services and initiate appropriate actions when aircraft are overdue.

4.3.4 Maintain and process Notices to Airmen (NOTAMs).

4.3.5 Maintain a record of daily events on AF IMT 3616.

4.3.6 Execute OIs and QRCs necessary to perform AM duties and responds to situations requiring immediate action.

4.3.7 Provide transient aircrew and aircraft support to include processing Prior Permission Required (PPR) requests; coordinating parking areas; receiving, storing and issuing classified material.

4.3.8 Provide briefings to base and transient aircrews on relevant airfield operations and restrictions.

4.3.9 Maintain the flight planning room equipment, maps, displays and publications.

4.4 Flight Planning/Flight Following Services

Flight planning services include receiving, and processing of flight plans as well as providing assistance in their planning. Flight planning services also include maintaining a current inventory of aeronautical charts, publications, applicable directives, and NOTAM files and providing an area within the government provided facilities for aircrews to conduct flight and mission planning. Flight Following services include Search and Rescue (SAR) notification and coordination as well as Flight Following Services as delineated within guiding directives. The contractor shall be capable of providing appropriate resources to support the following tasks. This list is not all inclusive and may be supplemented by tasks as outlined in the documents in Appendix B or as identified in specific Task Orders.

4.4.1 Flight Planning Services

(a) Maintain required publications, directives, charts, and supplies for pilot and facility reference and use.

(b) Maintain facilities and equipment – recording any outages and actions taken to correct discrepancies.

(c) Disseminate NOTAMS.

(d) Ensure the most current aeronautical charts, publications and flight planning materials are available to aircrews in adequate quantities.

(e) Assist aircrews in planning and proper filing of flight plans.

(f) Supervise the processing and transmitting of flight plans and movement messages.

4.4.2 Flight Following Services

(a) Receive, process, post, and transmit flight plans and aircraft movement messages.

(b) Coordinate flight plans and movement messages with other ATC agencies and flight service stations.

(c) Handle incoming and outgoing communications, aircraft flight guard; and initiate overdue and alert actions with Search and Rescue Centers.

4.4.3 Develop and submit various flight planning reports (Appendix E, Deliverables) such as incident, accident and other post action emergent reports within prescribed limits of controlling directives, instructions, or as specified at the task order level.

4.4.4 Develop staffing and personnel work schedules to support operations and flight planning/flight following services which are dependent on operational site-specific requirements.

Service

5.0 C2/ATC/AM SYSTEM AND EQUIPMENT SUPPORT

5.1 The contractor shall maintain various suites of systems and applicable support equipment. Specific equipment will vary from site to site. The contractor shall provide services 24 hours a day, 7 days a week at the site(s) specified by task order(s). Suites of systems that may be supported are listed in but is not limited to Table 5.1.

Table 5.1 Suites of Systems and Applicable Support Equipment

C2 Communications Systems, such as: CM-

200, CM-300, GRC-171&211, GRR-23/24,

GRT-21/22, ETVS, Liberty Star, PL-2000DT, PRC-117, RT-1319, TRC-176, URC-200, EPLRS radio, AN/TRC-214, Joint Radio Relay (JR2), Cornet TVCS-L, LHSC, RT9000D, 721S- 1, 721S-2, ALE, Have Quick, SINCGARS, VSAT VRC-103, ATIS, DVRS, and TTRS

Radar Systems, such as:

TPS-75, GPN-22…