Attachment_1_PWS_19_Nov_2012.pdf

CONTRACT NUMBER FA4890-XX-C-XXXX

SOLICITATION NUMBER FA4890-12-R-0012

19 November 2012

PERFORMANCE WORK STATEMENT

FOR

U-2 /T-38 CONTRACT AIRCREW TRAINING

AND

COURSEWARE DEVELOPMENT

TABLE OF CONTENTS

SECTIONS Page

Section 1 - Description of Services 3

Section 2 - Services Summary 16

Section 3 - Government-Furnished/Contractor-Furnished Property 18

Section 4 - General Information 20

Appendix 1 - Workload Estimates 31

Appendix 2 - Training Syllabus Inventory 42

Appendix 3 - List of Applicable Publications and Forms 43

Appendix 4 - Deliverables 46

Attachment 1 - Lesson Strategy Report 47

Attachment 2 - Objectives and Media Analysis Report (OMAR) 50

Attachment 3 - Conference Minutes 52

Attachment 4 - Course Syllabus 53

Attachment 5 - Examination Package 54

Attachment 6 - Lesson Plan 55

Attachment 7 - Lesson Presentation 56

Attachment 8 - Lesson Study Guide 57

Attachment 9 - Student Handbooks 58

Attachment 10 - Instructional Media Package 60

Attachment 11 - Training Evaluation Report 62

Attachment 12 - Contractor's Progress, Status, and Management Report 65

Attachment 13 - Instructor Guide 66

Attachment 14 - Inventory of Government-Furnished Equipment for Contractor Availability 69

SECTION 1

DESCRIPTION OF SERVICES

1.1. SCOPE OF WORK. Except for the property and services specifically stated as Government-furnished in

Section 3 of this Performance Work Statement (PWS), the contractor shall furnish all personnel, equipment, tools, materials, supervision, and all other items and services that are required to perform U-2 and T-38 Contract Aircrew

Training and Courseware Development (CAT/CWD) and training for support staff personnel in support of U-2 and

T-38 operations as required at Beale AFB CA, T-38 operations at Whiteman AFB MO, and T-38 Adversary Air

(ADAIR) at Langley-Eustis, Holloman, and Tyndall. The contract may be modified in the future to include additional training, including training for the RQ-4 (Global Hawk) program. The contractor shall perform to the standards specified in this contract. Estimated workload for CAT/CWD is specified in Appendix 1. This contract is scheduled for a two month phase-in period (1 Aug – 30 Sep 2013), one base year (FY14) followed by 4 option years

(FY15-18).

1.2. BUDGET. The Government has budgeted for all CLINS to be exercised for this acquisition. This budget includes the base year, all four option years, all optional CLINs and phase-in. Due to budget constraints levied by the Government, this requirement can undergo negotiations to modify the efforts to meet the Government’s budget objective anytime during contract performance.

1.3. GENERAL INFORMATION. The following sections contain those tasks required to accomplish

CAT/CWD in accordance with the requirements of this PWS. The specific tasks for this contract are divided into three categories: (1) CAT, (2) CWD and (3) General Tasks.

1.4. CONTRACT AIRCREW TRAINING. The contractor shall conduct academic and training device instruction in support of formal course syllabi, training plans, event instructor guides and Continuation Training

(CT). Training shall be given to formal course students, permanent party aircrew and U-2 operational support personnel to accomplish required event objectives and specific event tasks. (Aircrew life support and life support technician training is not included in this contract under CAT.) Academic instruction shall be accomplished during the hours of operation as specified in Section 4 paragraph 4.6.1. Academic instruction shall include platform academic instruction, remedial training and monitoring of computer-based and self-paced instruction periods.

Likewise, the training devices (to include any mission procedures trainer (MPT) sensor configuration, etc.) shall be used during the hours of operation as specified in this PWS. In addition to the specific tasks outlined below, instructor duties shall consist of revision and development of student training instructor guides as syllabus or aircraft procedures change due to mission/event or safety requirements. This includes providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry into the training device. The required mix of dual-qualified (academic and training device instructors) contract personnel shall be left to the discretion of the contractor. Refer to Appendix 1 for workload estimates applicable to the CAT.

1.4.1. Standard of Performance for Instructors. The standards of performance for instructors shall be equivalent to completion standards of the applicable Instructor Upgrade Training Course and the Academic

Instructor Course (AIC). The contractor shall provide academic and training device instruction to allow students to achieve the learning objectives associated with applicable syllabi or training plans. In general, accomplishment of learning objectives shall be evaluated by written tests and training device events. Deficiencies in student academic objective achievement identified by test trend analysis shall be presented at the Curriculum Reviews (refer to Section

1, paragraph 1.6.1.). The contractor shall provide measures to correct identified trends. Contract instructors shall have a working knowledge of all applicable publications listed in Appendix 3 of this PWS. Air Traffic Control service and radio calls used shall be in accordance with the most current edition of the Federal Aviation Regulation

(FAAH) Handbook 7110.65 and local directives.

1.4.1.1. Academic Instruction Specific Tasks. The contractor shall perform academic instruction as required by the applicable syllabi or training plan using lesson plans to accomplish required lesson tasks . The contractor shall perform the following tasks:

1.4.1.1.1. Prepare classroom for instruction.

1.4.1.1.2. Issue, track and receive any lesson-related student materials or equipment as required. This does not include individual student publications distributed by Government personnel, such as, any operational Technical

Order (T.O.), Air Force Handbook (AFH), Air Force Instruction (AFI) and/or local instructions.

1.4.1.1.3. Perform academic instruction as required by the applicable syllabi or training plans.

1.4.1.1.4. Monitor self-paced and computer-based instruction to provide academic instruction as required. The contractor shall be responsible for the proper use of the equipment in the Learning Center and shall report any equipment problems IAW the Local Operating Procedures.

1.4.1.1.5. Provide make-up instruction of academic lessons to students who have missed class or have failed an examination.

1.4.1.1.6. Provide remedial student training. Remedial training shall be in accordance with the appropriate syllabus or training plan. Remediation shall be scheduled by the contractor and coordinated with the Training QPC (TQPC).

Remedial training shall be scheduled to allow continued normal progression in the syllabus or training plan.

1.4.1.1.7. Provide Instrument Refresher Course (IRC) instruction as required in the U-2/T-38 syllabi.

1.4.1.1.8. Coordinate and conduct aircraft preflight training required to support the syllabi.

1.4.1.1.9. Review desired learning objectives with students in preparation for examination/evaluation.

1.4.1.1.10. Administer, score and debrief student examinations IAW established policy. All examinations will be debriefed to one hundred percent (100%).

1.4.1.1.11. Accomplish and archive trend analysis and evaluation as described in AFM 36-2234 and AFH 36-2235, Volume 2. Analyze all examination results for trends toward faulty questions and deficient instruction. Maintain analysis in corresponding lesson production folder. Analysis results will be documented in the Training Evaluation

Report (Refer to PWS Attachment 11).

1.4.1.1.12. Develop, review, and respond to end-of-phase and end-of-course critiques of academic instruction.

1.4.1.1.13. When required, perform as flight evaluation board or mishap (i.e., safety and/or accident) investigation board witness.

1.4.1.1.14. Manage academic programs (i.e., configuration control) to comply with AFRs, AFIs and other publications listed in Appendix 3 of this PWS.

1.4.1.1.15. Maintain continuity folders for each area of responsibility (i.e., Site Manager, Courseware Manager, Instructors/Subject Matter Experts (SMEs), Scheduling and Administration), which may be periodically inspected by

Courseware QPC (CWQPC).

1.4.1.1.16. Maintain production folders for each course developed which may be periodically inspected by

CWQPC.

1.4.1.1.17. Maintain audiovisual library, films, tapes and lesson courseware. This includes as a minimum, posting changes and maintaining the master lesson courseware (approved contractor produced courseware only) for all syllabus and CT-required lessons (including Air Force taught lessons).

1.4.1.1.18. Manage and control academic equipment (i.e., projectors, televisions, computer learning stations). If applicable, this includes uploading of Computer-Based Training (CBT). It is the responsibility of the contractor to maintain positive control of the equipment and ensure that the equipment remains in the assigned room.

1.4.1.1.19. Maintain reference material used in support of academic courseware. This includes any T.O., reference notes, publications, IRC material and publications, etc.

1.4.1.1.20. Maintain Training Tasks List (TTL) database for U-2/T-38 aircrew training.

1.4.1.2. Training Device Instruction Specific Tasks. The contractor shall perform training device missions/events using event instructor guides to accomplish required event tasks and objectives. The contractor shall perform the following tasks:

1.4.1.2.1. Review each applicable student's grade book prior to brief.

1.4.1.2.2. In accordance with the approved simulator instructor/mission pre-briefing guide, conduct a thorough event pre-brief for all training device events. All syllabus required items will be covered.

1.4.1.2.3. Address 100% of all required items in the simulator instructor/mission briefing guide within the allotted briefing time period.

1.4.1.2.4. Accomplish 100% of the specified event tasks during the training device period, unless lack of student progress or maintenance problems will not allow completion. Non-effective training device events will be rescheduled.

1.4.1.2.5. Instruct students in such a manner that with normal student progression the end-of-course level of proficiency shall be met by the end of the academic phase.

1.4.1.2.6. Critique students verbally on all errors committed during the course of the training.

1.4.1.2.7. Instruct students in techniques and corrective procedures to help students avoid repetition of errors.

1.4.1.2.8. IAW the approved debriefing guide, conduct a thorough event debrief for all training device events. All syllabi required items will be covered.

1.4.1.2.9. Record student performance on individual event grade sheets IAW ACCI 11-464. End-of-course minimum standards are listed in the applicable formal course syllabi. Tasks that are not accomplished shall be annotated on the student's "not accomplished" task logs.

1.4.1.2.10. Develop, review and respond to end-of-phase and end-of-course critiques of training device instruction.

1.4.1.2.11. Provide Air Force and contract maintenance personnel with event data required to transform training device events into software format for entry into the training device.

1.4.2. Training Workload Management Plan. The contractor shall develop and submit a plan concurrently to the CO with their proposal which outlines its management approaches, methods, innovations and policies for ensuring all required aircrews shall be trained in accordance with this PWS. This plan will include the contractor’s workload analysis to include short range and long range planning, as well as the contractor’s proposed scheduling procedures.

1.5. COURSEWARE DEVELOPMENT.

1.5.1. Contractor personnel shall produce, update and revise U-2/T-38 aircrew and operational support personnel courseware to support academic and training device instruction, and flight phases of the training systems covered under this contract. The contractor shall develop all courseware using the current model of Instructional Systems

Development (ISD) as defined in AFM 36-2234 and AFH 36-2235. Courseware materials will support formal course programs, CT programs and U-2/T-38 operational support programs, and may be used for resident and non-resident training. Courseware materials are affected by aircraft hardware, software, tactics, local course rules, flight information publications and safety publications. Courseware updates maybe driven by changes in Air Force or joint

Doctrine.

1.5.2. ISD Management Plan. The contractor shall develop, produce, and provide an ISD Management Plan to the Contracting Officer concurrently with the contractor's proposal. The contractor's ISD Management Plan will describe the ISD activities to be performed during the analysis, design, development and implementation of the training system. The primary use of this ISD Management Plan is to provide the program management agency a basis for evaluating the effectiveness of applying the ISD process over the life cycle of the training system.

1.5.2.1. Format and Content. The report will be in contractor format. The report will include the following sections:

1.5.2.2. Executive Summary. This section will summarize the purpose and scope of the ISD effort and associated support effort. It will address program management and technical management objectives, quality control methods and procedures, and standards used to establish the organization, structure, manning and skill levels of the program team. This section will also describe how ISD organizational functions, responsibilities and support requirements are implemented in the training system. Summary scheduling information and program phasing of major task breakouts will be included. Program tasks will be correlated with key ISD tasks or events that can be observed and verified. Lastly, this section will summarize the total magnitude of the ISD effort for the training system in terms of the overall work effort, time required, impacts, expected results and products.

1.5.2.3. Technical Approach. This section will describe the specific technical approach, methods and procedures used to apply the ISD process to the training system (refer to AFH 36-2235 for guidance). This section will describe the built-in mechanisms used to control and manage the technical requirements for the ISD process. This section will also describe how ISD principles and practices are incorporated into the design and development of the training system. ISD tasks will be correlated with the completion of deliverable products (i.e., data courseware and software). Work units will be identified with the technical requirements of the training program.

1.5.2.4. Program Management. This section will describe how the ISD effort is managed for the total training program. Special emphasis will be given to ISD management of the training system by functional areas of:

Management, Administration, Delivery, Evaluation and Support (refer to AFH 36-2235, Volume 3). Functional areas of the ISD process will be grouped by ISD phases as follows: Analysis, Design, Development and

Implementation (refer to AFH 36-2235, Volume 3).

1.5.2.5. Program Constraints and Assumptions. This section will describe constraints (i.e., limiting factors) to, and assumptions of, the ISD effort. This section will also describe any impacts these constraints and assumptions could, or will, have on the overall training program. Lastly, this section will describe any new or revised procedures that could affect the Managerial, Acquisition or Technical aspects of the program as a result of applying ISD constraints and assumptions.

1.5.2.6. Risk Management. This section will describe the systematic approach used to identify and manage the risks associated with the application of the ISD process, especially the CWD effort. This section will also include a description of the technical performance measures (i.e., metrics) used to evaluate the effectiveness of applying ISD principles and practices to the training system over its life cycle. Technical performance measures will include criteria to measure the quantity, quality, and timeliness of performance parameters selected for surveillance of the

ISD effort (e.g., development hours required per hour of computer-based instruction).

1.5.2.7. Milestones. This section will identify milestones and time phasing of each task included in the Service

Summary (SS) of this contract (refer to Section 2). Special emphasis will be given to the development, review, revision and delivery of courseware.

1.5.2.8. Quality Control. This section will describe the minimum contents of the contractor's Quality Program Plan

(QPP). As a minimum, the QPP will contain the items listed in paragraphs 1.5.2.8.1 through 1.5.2.8.3. below.

1.5.2.8.1. Describe the inspection system used to cover all services listed in the SS (refer to Section 2). The description will include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections and the title and organizational placement of the inspectors. Areas will include, but are not limited to, in-progress training, reviewing documentation, utilizing student critiques, questioning personnel on instructional techniques, review of courseware drafts and review of finalized courseware materials.

1.5.2.8.2. Describe the records to be kept to document inspections and corrective or preventive actions taken. The records of inspections will be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

1.5.2.8.3. Specify the contractor's control procedures for Government-provided cipher combinations, keys, lock combinations and safe combinations (refer to paragraph 1.10).

1.5.2.9. Organization and Staffing. This section will describe the organizational structure that will meet the ISD requirements of the training program. The organizational elements responsible for implementing the ISD process in the training program will also be described, along with their relationship to other supporting organizational elements

(e.g., System Engineering, Logistics, Test, etc.). The extent of authority delegated to each element for accomplishment of the ISD effort will be clearly defined. Organizations participating in the management of, or contribution to, the ISD effort will be identified and their specific roles, responsibilities, functions and interactions will be delineated and will be displayed in a functional matrix.

1.5.2.10. Coordination and Communication. This section will describe the plans for ensuring effective communications among all ISD participants. The processes and procedures to be used for coordination of the ISD effort and data exchange between agencies, and within the chain of authority, will also be described.

1.5.2.11. Acquisition and Utilization of Resources. This section will describe how resources will be acquired and utilized for accomplishment of the ISD effort over the life cycle of the training system. This section will also identify and describe the quantities and types of resources required for the total ISD effort. Resources include manpower, personnel, equipment, materials and facilities. Long-lead items and critical items such as those that may affect concurrence of the training system with the parent system will also be identified in this section. Lastly, this section will identify resource problem areas that could affect scheduling, funding or personnel-loading and will describe feasible solutions to these problem areas.

1.5.2.12. Training of Personnel. This section will describe the training provided to personnel to accomplish the

ISD effort. Special emphasis will be placed on a description of any required training in the specific technical approach, methods and procedures used to apply the ISD process to the training system. This section will also identify the quantities, types, and skills of personnel requiring ISD training. This section will present scheduling information for ISD training and include a description of the events, periods and duration of training. Scheduling information should be tied to, and correlated with, other significant program milestones.

1.5.2.13. Evaluation of the ISD Management Plan. The ISD Management Plan is an integral part of each offeror's proposal. As such, the Government shall evaluate the ISD Management Plan of each offerors’ proposal during the Technical Evaluation according to the criteria in the solicitation.

1.5.2.14. Review/Modification Process and Acceptance of the ISD Management Plan. After contract award, the TQPC, the CWQPC, and the Contracting Officer’s Representative (COR) shall review the ISD Management

Plan. Not more than 30 calendar days after contract award, the Contracting Officer shall notify the contractor of acceptance of, or the required modifications to, the ISD Management Plan. The contractor shall make appropriate modifications and obtain acceptance of the revised ISD Management Plan by the Contracting Officer within 14 calendar days of receipt of notification for modifications. As required, the contractor shall review and update the

ISD Management Plan. The Government shall have 30 calendar days to accept the updated plan or required modifications to the plan.

1.5.2.15. Other Considerations. This section will contain any ISD considerations that are not addressed in other sections of the contractor's ISD Management Plan.

1.5.3. Existing Courseware. All existing courseware is Air Force property, and will be transferred to the contractor in its current condition. Courseware will not be destroyed or disposed of without knowledge and consent of CWQPC. During solicitation, all interested parties will have a chance to view existing courseware at a date and time specified by the Contracting Officer. On a non-interference basis, courseware will be made available to the contractor during the phase-in period.

1.5.4. Courseware Delivery Schedule (CDS). The contractor shall develop, coordinate and produce a definitive

CDS that will identify the milestones and time phasing of courseware that shall occur during the next fiscal year.

Special emphasis will be given to milestones at which key ISD tasks or events produce deliverable data or intermediate products of the CWD process. The contractor shall provide the initial CDS to the CWQPC no later than 45 days after contract award. For subsequent option years, the contractor shall provide the CDS to the CWQPC annually no later than 30 calendar days prior to the beginning of each fiscal year in which it is to be effective. The

CWQPC shall have 15 calendar days to notify the contractor of acceptance of, or the required modifications to, the

CDS, updated as necessary throughout the contract.

1.5.5. Courseware Materials. The contractor shall develop and produce the following courseware materials described in Appendix 4, Deliverables. NOTE: Refer to Appendix 1 for workload estimates applicable to CWD.

1.5.5.1. Courseware Development Specific Tasks. The contractor shall perform the following:

1.5.5.1.1. Analyze, develop and review all scheduled courseware and related materials.

1.5.5.1.2. Analyze test items and cumulative data for trends for all courseware (as defined in AFM 36-2234 and AFH

36-2235, Volume 2). Maintain analysis results in the corresponding lesson’s production folder.

1.5.5.1.3. Pursue the use of current technology, teaching tools and techniques that are compatible with Government media systems.

1.5.5.1.4. Contractors shall build courseware training materials IAW Instructional Systems Development (ISD) guidance set forth in AFI 36-2201, AFMAN 36-2234, and AFH 36-2235 Vols 1-11. Contractor shall use DoDI

1322.20, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing ICW as noted in AFH 36-2235. The contractor shall use the following standards and objectives to develop courseware:

1.5.5.1.4.1. Advanced Distributed Learning (ADL) Network, Sharable Courseware Object Reference Model

(SCORM). Courseware interchange and run time requirements (such as SCORM) shall allow flexibility of content use and deployment of the courseware.

1.5.5.1.4.2. Employ metadata characteristics including a listing of commonly defined fields for each learning object. These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data and electronically transferring the information shall use common standards of operability.

1.5.5.1.4.3. Contractor-developed CBT will be a minimum of level 2 interactivity as defined in ACCI 36-2250.

1.5.5.2. Courseware Review and/or Revision. Courseware materials are reviewed and/or revised on scheduled, out-of-cycle and urgent requirements. The contractor shall review and/or revise courseware materials as stated in

Appendix 1.

1.5.5.2.1. Scheduled Review and/or Revision. Scheduled review and/or revision occurs during the normal revision cycle which is approximately once per year. Review during the normal cycle is assigned a review rate of 0.1 unit and is intended to evaluate the courseware for further revision and to incorporate minor courseware changes. Revision during the normal cycle involves a more substantial work effort and is assigned a higher revision rate of 0.50 unit.

As a minimum, all courseware materials and lessons will go through the review/revision process once every other year.

1.5.5.2.2. Out-of-Cycle Changes. These revisions are minor in nature and occur outside the normal review and/or revision cycle. The contractor shall update existing academic and training device courseware in response to formal syllabus, T.O., equipment modification, or AFI changes which affect the content of the lesson. CWQPC or TQPC will notify the contractor of the requirement for the change and will furnish all required event details. The revised courseware will be completed by the contractor within 14 calendar days of notification, or completed and approved by the CWQPC or the TQPC prior to instruction (whichever is later).

1.5.5.2.3. Urgent Action Directive (UAD). The contractor shall develop new courseware or revise existing courseware in response to each UAD issued by HQ ACC on an as-required basis. CWQPC or TQPC shall furnish all required event details. New or revised courseware will be completed within 48 hours after notification by TQPC, or completed and approved by the CWQPC or the TQPC prior to instruction (whichever is later).

1.5.5.2.4. Major Block or System Changes. The contractor shall develop new courseware or revise existing courseware/syllabi in response to major block or system changes to the U-2 aircraft and sensors/datalinks, or to the

T-38 aircraft. The Government shall furnish all required event details, timelines, and all required technical data to the contractor as soon as it is available. The contractor is required to develop the new or revised courseware within

60 days after all information is provided. The Courseware Delivery Schedule (CDS) will then be updated to reflect the change as agreed to by both the Government and the contractor.

1.5.5.2.5. Courseware Delivery. Courseware in any medium, once submitted by the contractor and accepted by the

Government shall be considered delivered and may be reproduced in whole or part for use by Combat Air Force

(CAF). Changes to these materials that are requested after acceptance by the Government shall be considered revisions and will be included in the revision rate. Changes made prior to acceptance of new courseware will not be included in the revision rate.

1.6. REVIEWS AND MEETINGS.

1.6.1. Curriculum Reviews. As required, curriculum review meetings shall be conducted at least quarterly after training services have begun and shall be on dates recommended by the contractor and approved by the Government.

These meetings shall be held at the place of performance in a facility designated by the Government. The purpose of these meetings is to develop class schedules, review course updates and assess the impact of hardware and software problems. Training problem areas, scheduling and open training issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then the Contracting Officer must approve required actions. Minutes of these meetings shall be submitted in writing by the contractor and signed by both the TQPC and Site Manager.

1.6.2. Courseware Review Meetings. As required, courseware review meetings shall be conducted and shall be on dates recommended by the contractor and approved by CWQPC. These meetings shall be held at the place of performance in a facility designated by CWQPC. The purpose of these meetings is to discuss revisions to current training systems and CWD progress. Courseware problem areas and open courseware issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then the

Contracting Officer must approve required actions. Minutes of these meetings shall be submitted in writing by the contractor and signed by both the CWQPC and Site Manager.

1.7. GENERAL TASKS.

1.7.1. Instructional Systems Development (ISD). CWD personnel shall have a working knowledge of the ISD model commensurate with his or her level of involvement in the ISD process. CWD personnel shall also have a working knowledge of all applicable instructions, procedures, T.O.s and other publications listed in Appendix 3 of this PWS. Attendance of the Air Force ISD course is highly encouraged.

1.7.2. Master Files. All Master Files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the Master Files for all products developed under this contract.

Requirements for the Master Files are defined in paragraph 1.7.3. During the term of this contract the Government may request access to completed and accepted Master File materials prior to the completion/termination of this contract. In this regard, upon request, the contractor shall provide the Government access to Master Files.

1.7.3. Training System Media Chart. The following chart reflects the required working documents and related

Master Files for the different products of the ISD process. The Master Files will be maintained as electronic files (as is applicable), hard copies, and any other media as specified in this table. The Government shall have unlimited rights to any and all items delivered under this contract. These rights apply as soon as the Government explicitly or constructively accepts the delivered item. At the completion of this contract, all Master Files will be turned over to the Government in hard copy and electronic format. The Government shall also have access to completed and accepted master materials prior to the completion of this contract. The contractor shall provide to the Government a complete backup of all current courseware monthly.

TRAINING SYSTEM MEDIA CHART

WORKING DOCUMENT MASTER FILES

Lectures:

Lesson Overview Lesson Strategy Report (or Instructor Guide)

Lesson Study Guides Lesson Study Guides

Lesson Plan Instructor Guide

Lesson Presentation Lesson Presentation

Test Question Bank Test Question Bank

Digitized Text, Photos, Graphics Art Boards

Lesson Disks

Graphics Disks

Computer Aided Instruction (CAI):

Program Disks Program Disks

Study Guides Study Guides

Test Question Bank Test Question Bank

Lesson Disks

Graphics Disks

Lesson Hard Copies

Master Video Tape

Tests (Paper and Current CBT Version):

Test - Current Version Question Bank

Answer Key Graphics

Test Item Analysis Test Item Analysis

Test Trend Analysis Test Trend Analysis

Videotape:

Videocassette None

Training Devices:

Briefing Guides Briefing Guides

Instructor Guides Instructor Guides

Grade Sheets Grade Sheets

Student Handbook:

Handbooks Handbooks

Graphics

Syllabi:

WORKING DOCUMENT MASTER FILES

Syllabi Syllabi Disks

Local Training Programs Local Training Program Disks

1.7.4. Academic Scheduling. The contractor shall develop, produce and provide a definitive academic training schedule for Government- and contractor-taught platform academic sessions and training device events. The training schedule will be delivered to the TQPC weekly and is due by the end of the second to last (i.e., next to the last) training day of the week. The contractor shall develop the academic training schedule to closely integrate academic requirements with flying training requirements to ensure maximum training efficiency.

1.7.5. Conference/Meeting Minutes. The contractor shall prepare and submit the minutes from the Curriculum

Review, and Courseware Review Meetings, and any other conferences/meetings required by the terms of this contract. Conference/meeting minutes will include, but are not limited to, the following: Purpose and objective of the conference meeting, location, summary of discussions, summary of decisions or agreements reached, resultant action items and a list of attendees (by name, rank, position or title, and activity represented). The contractor shall publish and distribute the minutes to each attendee and the COR within 5 business days of the conference/ meeting.

In the event Performance Evaluation Meetings are requested and conducted by the Contracting Officer or the contractor, the contracting office shall prepare the minutes and submit them to the contractor and appropriate

Government personnel.

1.7.6. Defense Instructional Technology Information System (DITIS). The contractor shall report/update all

Interactive Courseware (ICW) produced to the DITIS for inclusion, or waiver of inclusion, into the DoD ICW inventory in accordance with Department of Defense Instruction (DoDI) 1322.2.

1.7.7. Operational Test and Evaluation (OT&E) Support. The contractor may be required to provide support for OT&E of training devices at the place of performance. If OT&E support is required then a negotiated modification to this contract will be accomplished.

1.7.8. Transition Plan. The contractor shall develop a Phase-In/Phase-Out-Plan. This plan shall be delivered to the CO concurrently with the contractor’s proposal. The Phase-In portion of this plan shall detail how the contractor shall meet Phase-In requirements including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events, and plans for mitigating risk factors. The initial cadre of instructors shall be certified by the Government, if required, IAW the contractor's approved training and certification plan, prior to the beginning of their training responsibilities. The incoming contractor shall interface with

Government personnel in a manner that minimizes disruption of training activities during the phase-in period.

Alternate plans addressing the need to train and certify new contractors if the incumbents are not retained, are also required. The Phase-Out portion of this plan shall address how the contractor shall ensure continuity of services in the event the incumbent contractor does not receive the follow-on award, including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events. The contractor shall also provide all continuity books and software user guides. The contractor shall coordinate with any offices/agencies, as required, to establish transfer of site licenses for contractor provided software that shall be retained by the Government. The plan shall also address how the incumbent contractor shall train and certify new instructors if the incumbents are not retained. The plan must also address how the contractor shall provide for a smooth/uninterrupted transition of the incumbent personnel if the incoming contractor wants to retain such personnel.

1.7.9. Required Reports. The contractor shall prepare and submit reports as required by this contract. For a list of required reports, refer to Appendix 4.

1.7.10. U-2/T-38 Academic Database.

1.7.10.1. The contractor shall provide a U-2/T-38 academic database. The database shall provide an internet based

Training Management System (TMS)/Learning Management System (LMS)/Courseware Management System that identifies and tracks student progress and deficiencies, provides graduate critiques, and serves as a central location for instructor and student academic/courseware needs. Proposed system will have access controls that allows access to users identified by the Government (i.e. access to the LMS will be available not only to students, but also to U-

2/T-38 aircrew at the discretion of the TRSS Detachment commander). Access to certain parts of the database (e.g., Master Question Bank) may be restricted to on-site locations as approved by the TRSS Detachment commander.

1.7.10.2. All unclassified material shall be accessible from the FTU/TRSS unclassified LAN from military or civilian workstations, while all classified material shall be located on a classified server that can be accessed via a SIPRNET web page, with password controls (if SIPRNET is not available, then electronic media will be made available to the instructors). Passwords will be provided to all current students, instructors, and upon request through the

Detachment CC, operational unit personnel. LAN access shall be approved IAW Local Operating Procedures

(LOP).

1.7.10.3. This capability shall be provided with no additional workload on the FTU/TRSS LAN and information management staff. The contractor shall possess network operating maintenance capability sufficient to support this database and to meet the computer/network needs of all contractor personnel.

1.7.10.4. All systems must be compatible with and approved by the FTU/TRSS LAN manager. Additionally, all systems and operation must be in compliance with all Government security regulations.

1.7.11. Academic Database will accomplish the following:

1.7.11.1. Provide worldwide access for requalification students and operational units at deployed locations.

1.7.11.2. Track student progress on CBTs including time spent using individual CBTs.

1.7.11.3. Provide ability to upload and view files created on Air Force standard programs (e.g. Microsoft

PowerPoint) by any user.

1.7.11.4. Track student progression on courses.

1.7.11.5. Provide instructor documents (e.g., Training Accomplishment Reports, Mission Comment Sheets) to be used by all contract and FTU instructors.

1.7.11.6. Provide an “electronic grade book” to track and record student accomplishments, training records, and progress throughout all syllabus training events.

1.7.11.7. Back up all courseware at least monthly to ensure no data/files/training material is lost in the event of primary system failure (hardware, software or combination of both).

1.7.11.8. Proposed systems will accept data from current academic database with no loss of material or fidelity.

1.8. EMPLOYEE TRAINING.

1.8.1. Continuation Training (CT) for Contractor Personnel. Training device instructors are required to meet

AFI 11-2U-2 Volume 1 CT requirements for training devices (e.g., MPT). Requirements are based on experience level. Missions flown will be representative of the events that the instructor teaches.

1.8.1.1. As required by TQPC, contract personnel shall attend scheduled phase briefings, flight safety meetings, commander calls, crewmember meetings and intelligence briefings. When available, contract instructors should observe Air Force taught academics to ensure they keep up with current procedures and tactics. Attendance will not be required if it precludes performance of academic or training device events.

1.8.1.2. As agreed by both the contractor and the ACC TRSS COR contract personnel shall attend Air Force special schools to enhance the instructors’ expertise and any other appropriate meeting or conferences as requested by the

TQPC. A 30-day notification, to include a tasking letter by the TRSS Det 11/CC will be required to initiate the travel process. In the event the Government requests the contractor to travel in performance of this contract, travel will be IAW FAR Part 31.205 and the contractor shall be reimbursed under the travel CLIN. See Cost Reimbursable

Travel CLIN.

1.8.1.3. Per the ACC supplement to AFI 11-290, “Cockpit/Crew Resource Management Training Program”, all contract instructors are required to take continuation training CRM every two years. Contract instructors are also required to take the Instructor CRM training once. Taking the instructor CRM course refreshes the contractor’s two year training requirement.

1.8.2. Instructor Training, Certification, Qualification, De-Certification, and Retraining and Re-Certification:

1.8.2.1. Instructor Training and Certification Plan. The contractor shall develop, deliver, and implement an

ITCP to the CO concurrently with their proposal. The plan shall discuss how the contract instructors shall meet the standards outlined in this PWS. QPC personnel at local units shall review the ITCP and shall forward comments to the COR. The CO shall notify the contractor of acceptance or required modifications to the plan not less than 15 calendar days after contract award. As required, the contractor shall make appropriate modifications and obtain acceptance of the revised plan from the CO within 15 calendar days of receipt. Upon acceptance of the plan, the contractor shall deliver a copy of the plan to the appropriate TQPC within 5 calendar days. The plan shall include as a minimum, the instructor qualification requirements for each major block of lessons and each training device event to be instructed, qualification/evaluation performed before a previously qualified instructor instructs, and written notification of each instructors’ qualifications for conducting unmonitored student instruction. Instructor qualification consists of satisfactory instruction of students in the presence of a qualified instructor. Instructors shall be qualified in each lesson and training device mission that they instruct. All individuals who perform instructor duties must be certified prior to formal student instruction. This section shall also describe the ISD training provided to personnel to accomplish the CWD effort. Special emphasis shall be placed on a description of any required training in the specific technical approach, methods, and procedures used to apply the ISD process to the training system. This section shall also identify the quantities, types, and skills of personnel requiring ISD training. This section shall present scheduling information for ISD training and include a description of the events, periods, and duration of training. Scheduling information should be tied to, and correlated with, other significant program milestones.

1.8.2.2. Instructor Qualification. The outgoing contractor shall provide qualification training for the initial cadre of contractor instructors only. Qualified contractor instructors shall accomplish all subsequent instructor qualification. Instructors shall qualify in each lesson and each training device event that they instruct. Instructor qualification consists of satisfactorily demonstrating instruction of students under the observation of a qualified instructor. The contractor shall provide the TQPC written notification that an individual is qualified to instruct, without supervision, a major block of lessons or training device event prior to actual unsupervised instruction by that instructor in that major block of lessons or training device event. Written notification will include the name of the individual upgrading to instructor, a description of the qualification received and the name of the instructor certifying the accomplishment of the training.

1.8.2.3. Instructor Certification. The Government (TQPC) will certify the initial cadre of contractor instructors only. This certification will be accomplished after the qualification training is complete. The contractor shall ensure that each initial cadre who shall perform instructor duties is certified by TQPC prior to that individual performing formal student instruction.

1.8.2.4. Instructor De-certification and/or Removal of Substandard Performance. As a result of observation by a TQPC, valid customer complaint or student critique, the Contracting Officer may direct the contractor to de-certify or remove any instructor under this contract. Reasons for de-certification and removal will include, but are not limited to the following:

1.8.2.4.1. Substandard performance during academic instruction.

1.8.2.4.2. Training device event aborted or non-effective due to inept instructor performance.

1.8.2.4.3. Failure to protect or properly care for Government property or equipment.

1.8.2.4.4. Acts that endanger the health or safety of Government or contractor personnel.

1.8.2.4.5. Inappropriate conduct or behavior.

1.8.2.4.6 Derogatory comments.

1.8.2.5. Instructor Re-training and Re-certification. Re-training and re-certification of contractor employees de-certified will be done at no expense to the Government. The COR and the TQPC will approve the re-certification of an individual prior to that individual resuming instructor duties.

1.9. QUALITY ASSURANCE. According to the contract clause entitled Inspection of Services, the Government shall evaluate the contractor's performance under this contract using the approved Quality Assurance Surveillance

Plan (QASP) at anytime of the Government’s choosing during the contract period. For those tasks listed on the SS

Chart (refer to Section 2), the QPC will follow the methods of surveillance specified in this contract and the QASP.

Government personnel will record all surveillance observations. When an observation indicates defective performance, the QPC will require the Site Manager or representative to initial the observation on the Contract

Discrepancy Report. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that the Site Manager or representative has been made aware of the unsatisfactory or defective performance. Government surveillance of tasks not listed in the SS, or by methods other than those listed in the SS (i.e., those provided for in the Inspection of Services contract clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer as a result of surveillance will be according to the terms of this contract.

1.9.1. Performance Evaluation Meetings. The contracting officer may require the site manager to meet with the contracting officer, contract manager, COR, and other Government personnel as deemed necessary but no less than once annually. Likewise the contractor may request a meeting with the contracting officer when he or she believes such a meeting is necessary. Written minutes of any such meetings shall be recorded and maintained in the contract file and signed by the site manager and the contracting officer or contract manager. If the contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the contracting officer within ten (10) calendar days following receipt of the minutes.

1.10. PHYSICAL SECURITY. The contractor shall generate classified documents and shall require access to classified information/areas at Beale AFB. The Government shall provide storage capability for all classified material required for this contract. The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the end of each work period all Government facilities, equipment and materials will be secured.

1.10.1. Cipher Control. The contractor shall establish and implement cipher issue and changing procedures to ensure that all Government facilities are safeguarded. The contractor shall prohibit the use of a cipher combination by any person other than the contractor's employees and appropriate Government personnel. These procedures will be included in the contractor's QPP section of the ISD Management Plan as opening and closing procedures. It is also the responsibility of the contractor to prohibit the opening of locked areas by the contractor's employees to permit entrance of persons other than the contractor's employees who are engaged in the performance of assigned work in those areas.

1.10.2. Key Control. The contractor shall establish and implement methods of making sure that all Government keys issued to the contractor are not lost or misplaced and are not used by unauthorized persons.

1.10.2.1. The contractor shall immediately report to QPC or the Contracting Officer any occurrences of lost or duplicated keys.

1.10.2.2. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the

Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.10.2.3. The contractor shall prohibit the use of Government-issued keys by any persons other than the contractor's employees and prohibit the opening of locked areas by contractor employees to permit entrance of persons other than those contractor employees who are engaged in performance of contract work requirements in those areas.

1.10.3. Lock Combinations. The contractor shall be responsible to establish and implement methods to restrict access to all Government-provided…