Ombudsman Memo.pdf
PDF 56 KB Posted
- Attached to
- Immersive Force-on-Force Training System
- Solicitation number
- FA488726Q0028
About this file
This document is an Ombudsman clause for a federal contract acquisition. An ombudsman has been appointed to hear and facilitate resolution of concerns from offerors, potential offerors, and other interested parties. Lt. Col Barbara Divine, Director of Staff at AFICC/KT in San Antonio, Texas, serves as the primary ombudsman contact at the center level and can be reached at 210-652-7822 or barbara.divine@us.af.mil. For concerns that cannot be resolved at the Center/MAJCOM/FLDCOM/DRU level, the Department of the Air Force ombudsman, the Associate Deputy Assistant Secretary (ADAS) (Contracting) at SAF/AQC in Washington, DC, serves as the escalation point and can be contacted at (571) 256-2395 or by facsimile at (571) 256-2431.
The ombudsman maintains strict confidentiality of concern sources and does not participate in proposal evaluation, source selection, or protest adjudication. Interested parties must first address concerns directly with the contracting officer before consulting the ombudsman, and doing so does not alter timelines for bid protests, debriefing requests, or other formal processes. The ombudsman has no binding decision authority. Inquiries regarding solicitation copies, offer due dates, or technical requirements must be directed to the contracting officer, not the ombudsman.
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Other files
| File | Type | Posted |
|---|---|---|
| Solicitation - FA488726Q0028.pdf | ||
| Anti-Terrorism Pamphlet.pdf | ||
| Salient Characteristics.pdf |
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Text version
Ombudsman
1. An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.
2. Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A- 76 competition performance decisions).
3. If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Lt. Col Barbara Divine, Director of Staff, AFICC/KT, 2035 First Street West, JBSA Randolph TX 78150-4304, telephone 210-652-7822, barbara.divine@us.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/FLDCOM/DRU ombudsman level, may be brought by the interested party for further consideration to the Department of the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.
4. The ombudsman has no authority to render a decision that binds the agency.
5. Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting officer.
mailto:barbara.divine@us.af.mil
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