PWS - Contracting Support.pdf

Performance Work Statement for

Contracting Support Services

355 Contracting Squadron

Davis-Monthan AFB

27 January 2025

Review/Coordination

Services Acquisition Lead Date

Quality Assurance Program Coordinator Date

Contracting Officer Date

Performance Work Statement for

Contracting Support Services

1.0. DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Description of Services. 355 Contracting Squadron (CONS) has a need to acquire Contracting Support Specialists to assist in the preparation of requirements, solicitations, awards, modifications and closeouts for Services, Supplies and Construction requirements. Services to be performed include, but are not limited to providing contracting support to 355 CONS and the units support by Davis-Monthan Air Force Base (DMAFB).

1.1.1. Mission. 355 CONS provides full spectrum contracting support to all 355 Wing units and mission partners assigned to DMAFB.

1.2. Contract Requirements

1.2.1. Contracting Support Services

The Contractor shall provide contract support services including all aspects of both pre-award functions, including market research, providing feedback to the contracting officer and customers, preparing solicitation and other administration documents to support acquisition packages and post administration to closeouts, preparing documents for destruction, and other general administrative tasks, in support of 355 CONS.

The following is a general description of the support services that the Contractor will be required to provide during the life of the resulting contract. The Contractor shall perform all actions in accordance with the Federal Acquisition Regulations (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), the Department of the Air Force Federal Acquisition Regulation Supplement (DAFFARS) and all other applicable regulations, instructions and policies. The Contractor shall perform all pre-award procurement functions including, but not necessarily limited to; market research, drafting contractual documents such as SOW, PWS and related documentation utilizing the current 355 CONS contract writing system (currently CON- IT); coordinating with requiring activities, industry, and other stakeholders; and completing contractual files. The Contractor shall perform all post-award procurement functions including, but not necessarily limited to, drafting modifications, coordinating with COR regarding Contractor performance and contract close-out. The contract shall utilize 355 CONS current contract filing system (currently KT FileShare) to store all documents required to be in the contract folder.

1.2.2. General IT Systems utilized for these positions:

o CON-IT (Contract Writing System o DEAMS (AF Finance system) o Procurement Integrated Enterprise Environment (PIEE) and its modules to include but not limited to:

- Wide-area Workflow (WAWF)

- Electronic Document Access (EDA)

- Clause Logic Service (CLS)

- Joint Appointment Module (JAM)

- Surveillance and Performance Monitoring (SPM)

- Contract Closeout o Microsoft Office 365 Products o Adobe Acrobat o Systems for Award Management (SAM) o Contract Performance Assessment Reporting System (CPARS) o GSA eBuy

1.2.3. The work location of contractor employees will the 355 CONS, 3180 S Craycroft Rd, Davis-Monthan AFB, AZ 85707. Contractor employees will be expected to meet the minimum standard of “business casual” dress, using conventional office equipment and associated supplies provided by the Government (desk, filing cabinets, telephone, laptop, photocopier, paper, pens, pencils, staples etc.). Contractor employees, at the sole discretion of the flight chief, may be allowed to situationally telework. Contractor employees are expected to sign a telework agreement and hand receipt of equipment before situationally teleworking.

1.2.4. Contracted employees will be required to attend in person meetings on specific actions they are assigned to work as well as standard meetings for the flight they are assigned such as workload update meetings. All meetings that require in person attendance will occur on DMAFB. No government vehicles will be provided for attendance of meetings.

1.2.5. Physical requirements are primarily sedentary, working while seated, however, individual(s) may periodically be required to bend, lift and deposit documents, files and small quantities of office supplies (paper, etc.). Additionally, contractor employees assigned construction contracts will be required to attend site visits and complete labor checks. As a result the contractor employees may be required to walk up to 1 mile or stand for up to 1 hour at a time.

1.3. Position Requirements

1.3.1 Senior Contract Administrator (Site Lead)

1.3.1.1. Minimum Requirements

- 10 Years of contracting experience within a Federal Government Agency; with preferred experience in Department of Air Force contracting

- Experience must include at least 3 years at base level support; purchasing commercial supplies and services and minor construction.

- Preferred experience in construction contracting.

- DAWIA Contracting Professional or FAC-C Professional or equivalent.

- Bachelors degree in any field

1.3.1.2. Additional Required Knowledge and Skills

In addition to the experience and educational requirements described, the senior contract administrator shall clearly possess the following knowledge and skills:

• Ability to communicate effectively, both orally and in writing.

• Ability to conduct comprehensive research and analysis of technical and cost or pricing data.

• Ability to read and interpret acquisition policy, regulations, and directives.

• Ability to provide clear leadership, technical direction, and guidance to all lower level contractor acquisition personnel.

1.3.1.3. Standard Tasks

1.3.1.3.1. Safeguard all information in accordance with FAR 3.104.

1.3.1.3.2. Assist in development and execution of approved acquisition strategies.

1.3.1.3.3. Assist in preparation of file documentation applicable to competitive and non-competitive procurements for Contracting Officer (CO) review and approval.

1.3.1.3.4. Provide advice, recommendations, research, and analysis to support Contracting Officer decisions regarding contractual issues.

1.3.1.3.5. Prepare electronic synopsis announcements for issuance by the CO.

1.3.1.3.6. Assist in preparation of task orders and modifications, as well as solicitations and amendments to solicitations for approval and issuance by the CO.

1.3.1.3.7. Assist in preparation of source selection material and subsequent reports.

1.3.1.3.8. Assist in development of evaluation criteria, track pre-award task order milestones and status, source selection plans, and award fee plans.

1.3.1.3.9. Assist source selection teams in evaluation of proposals IAW FAR Part 15 and applicable supplements and AF Guidance.

1.3.1.3.10. Assist in the preparation of draft briefings, correspondence, agency reports and draft legal documents.

1.3.1.3.11. Construct agency reports and draft other legal correspondence/documents in response to protest actions or other claims against the agency.

1.3.1.3.12. Enter, review and update contractual documentation in the contract writing system(s) and any specialized database(s).

1.3.1.3.13. Support meetings, conferences and site visits as required.

1.3.1.3.14. Assist in preparation of spreadsheets of Contractor proposal and perform other analysis to support technical and price/cost evaluations of Contractor proposals.

1.3.1.3.15. Track milestones.

1.3.1.3.16. Assist in closeout of contracts, task orders, delivery orders, and BPA Calls.

1.3.1.3.17. Review, accomplish research, draft proposed responses and make copies in support of a variety of taskings to include Freedom of Information Act (FOIA) requests, Agency Reports and other responses to Inspector General/General Accounting Office (IG/GAO) requests, Congressional Inquiries and other inquiries.

1.3.1.3.18. Provide general administrative support to Contract Negotiators/Contracting Officers to include file preparation for new awards and modifications, drafting required documents to accomplish proper contract administration, response to management queries, and making copies of documents, as needed.

1.3.1.3.19. Assist in distribution of contractual documents.

1.3.1.3.20. Coordinate with the Defense Finance and Accounting Service (DFAS) or other paying activities to ensure timely payment of vouchers and obligation/de-obligation of funds.

When a modification must be issued to obligate funds and/or de-obligate funds, the contractor shall provide recommendations to the Contracting Officer.

1.3.1.3.21. Access, populate, and analyze information in databases per local guidance.

1.3.1.3.22. Assist in preparation for discussions/communications with offerors.

1.3.1.3.23. Under no circumstances shall a contractor employee complete any action that would be considered an inherently governmental functions in accordance with FAR 7.503 or its supplements.

1.3.1.4. Additional Tasks

Contractor employee that fills the senior contract administrator position will act as the Site Lead and fulfill the tasks required in paragraph 2.3.1.

1.4.1 Intermediate Contract Administrator

1.4.1.1. Minimum Requirements

- 6 Years of contracting experience within a Federal Government Agency; with preferred experience in Department of Air Force contracting

- Experience must include at least 2 years at base level support; purchasing commercial supplies and services and minor construction.

- Preferred experience in construction contracting.

- DAWIA Contracting Professional or FAC-C Professional or equivalent.

- Bachelors degree in any field.

1.4.1.2. Additional Required Knowledge and Skills

In addition to the experience and educational requirements described, the intermediate contract administrator shall clearly possess the following knowledge and skills:

• Ability to communicate effectively, both orally and in writing.

• Ability to conduct comprehensive research and analysis of technical and cost or pricing data.

• Ability to read and interpret acquisition policy, regulations, and directives.

1.4.1.3. Standard Tasks

1.4.1.3.1. Safeguard all information in accordance with FAR 3.104.

1.4.1.3.2. Assist in development and execution of approved acquisition strategies.

1.4.1.3.3. Assist in preparation of file documentation applicable to competitive and non-competitive procurements for Contracting Officer (CO) review and approval.

1.4.1.3.4. Provide advice, recommendations, research, and analysis to support Contracting Officer decisions regarding contractual issues.

1.4.1.3.5. Prepare electronic synopsis announcements for issuance by the CO.

1.4.1.3.6. Assist in preparation of task orders and modifications, as well as solicitations and amendments to solicitations for approval and issuance by the CO.

1.4.1.3.7. Assist in preparation of source selection material and subsequent reports.

1.4.1.3.8. Assist in development of evaluation criteria, track pre-award task order milestones and status, source selection plans, and award fee plans.

1.4.1.3.9. Assist source selection teams in evaluation of proposals IAW FAR Part 15 and applicable supplements and AF Guidance.

1.4.1.3.10. Assist in the preparation of draft briefings, correspondence, agency reports and draft legal documents.

1.4.1.3.11. Construct agency reports and draft other legal correspondence/documents in response to protest actions or other claims against the agency.

1.4.1.3.12. Enter, review and update contractual documentation in the contract writing system(s) and any specialized database(s).

1.4.1.3.13. Support meetings, conferences and site visits as required.

1.4.1.3.14. Assist in preparation of spreadsheets of Contractor proposal and perform other analysis to support technical and price/cost evaluations of Contractor proposals.

1.4.1.3.15. Track milestones.

1.4.1.3.16. Assist in closeout of contracts, task orders, delivery orders, and BPA Calls.

1.4.1.3.17. Review, accomplish research, draft proposed responses and make copies in support of a variety of taskings to include Freedom of Information Act (FOIA) requests, Agency Reports and other responses to Inspector General/General Accounting Office (IG/GAO) requests, Congressional Inquiries and other inquiries.

1.4.1.3.18. Provide general administrative support to Contract Negotiators/Contracting Officers to include file preparation for new awards and modifications, drafting required documents to accomplish proper contract administration, response to management queries, and making copies of documents, as needed.

1.4.1.3.19. Assist in distribution of contractual documents.

1.4.1.3.20. Coordinate with the Defense Finance and Accounting Service (DFAS) or other paying activities to ensure timely payment of vouchers and obligation/de-obligation of funds.

When a modification must be issued to obligate funds and/or de-obligate funds, the contractor shall provide recommendations to the Contracting Officer.

1.4.1.3.21. Access, populate, and analyze information in databases per local guidance.

1.4.1.3.22. Assist in preparation for discussions/communications with offerors.

1.4.1.3.23. Under no circumstances shall a contractor employee complete any action that would be considered an inherently governmental functions in accordance with FAR 7.503 or its supplements.

2. General Information

2.1. Key Personnel. Contractor employees are critical to the mission of 355 CONS and are considered key personnel. The contractor is expected to minimize employee turnover concerning personnel performing tasks described in this Performance Work Statement (PWS). The contractor must provide the Contracting Officer (CO) with a minimum of 30 calendar days written notification for departing contractor employees. The notification must also address the contractor's plan to replace the departing employee.

2.2. English Language. Contractor employees must read, understand, speak, and write English fluently.

2.3. Contractor Employees

2.3.1. Site Lead. The contractor will designate a Site Lead who will be responsible for the performance of contractor provided services. The Site Lead must have full authority to act for the contractor on all matters relating to the daily operation of the contract and may be a contractor employee providing contract services. The contractor will designate this individual, in writing (name and phone number), to the CO and the Government Contracting Officer's Representative (COR) before the contract start date. An alternate Site Lead may be designated, and the contractor will identify those times when the alternate is the primary Site Lead.

2.3.2. Contractor Employee Restrictions. The CO reserves the right of the Government to restrict the employment under the contract of any contractor employee or prospective contractor employee identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

2.3.3. Conflict of Interest. The contractor will not employ any individual who is an employee of the United States Government if the employment of that individual would create a conflict of interest, nor will the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval of the employment in accordance with DoDD 5500-07, Ethics and Standards of Conduct. In addition, the contractor will not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Contractor Labor Relations Activities.

Contractor may also not receive a contract in which its employee worked on as an administrator.

Contractor employees are expected to notify the flight chief of their assigned section if there is a potential of a conflict of interest on assigned workload. If a conflict of interest exist the government will make a plan in accordance with the current applicable agencies procedures.

All contractor employees working within 355 CONS may have access to sensitive but unclassified information. As such, all contractor employees working in CONS will be required to sign a non-disclosure agreement (NDA) of Controlled Unclassified Information and other sensitive information upon starting their position. A copy of the NDA will be retained by the contracting office as well as provided to the applicable contractor point of contact.

2.3.4. Military Members. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members are/may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform services. The absence of these personnel at any time will not constitute an excuse for nonperformance under this contract.

Commented [JD1]: Time frame to fill vacancy; 30 days;

with defined and approved start date

Commented [KK2]: As contractor employees, should they be required to sign NDAs, since they will potentially have access to PII and Source Selection Material?

Or if this is covered at the contract requirement level, should this at least be mentioned in the PWS?

Commented [JD3R2]: Probably on an as required basis per contract. Can discuss.

Commented [JD4R2]: Blanket NDA Required

2.3.5. Fill Period. Contractor must fill any vacancy with a defined and approved start date within 30 calendar days.

2.3.5.1. Screening. The contractor will ensure potential candidates possess all required PWS qualifications. In addition, prior to any contractor employee starting on this contract the contractor will provide the CO a copy of their certifications and work experience. This will act solely as a validation of the criteria in 1.1.3.1.1. and 1.1.4.1.1.

2.3.6. Normal Hours of Operation. The contractor employees will perform services during normal hours of operation for 355 CONS, from 7:30 a.m. to 4:30 p.m., Monday through Friday, with a 1-hour lunch break. The CO may adjust working hours to accommodate mission requirements. There is no overtime authorized on the contract, and contractor personnel will not work more than 40 hours per week.

2.3.6.1. Federal Holidays. The contractor will not be required to provide routine services on the Federal holidays (or the actual day set aside for observation). Air Combat Command (ACC) authorizes family days each year and military personnel will not be present. The contactor will not perform services if government personnel are not present.

New Year's Day Labor Day Martin Luther King Jr's Birthday Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

2.3.6.2. Programmed Absences. The Site Lead will notify the CO at least two weeks in advance for employee programmed absences. The Site Lead will also notify the CO when contractor employees will be absent for appointments, prior to the appointment dates. Contractor employee absences do not relieve the contractor’s responsibility for providing all contract services.

2.3.6.3. Medical and Emergency Absences. In the event a contractor employee cannot perform services due to medical reasons or an emergency, the Site Lead will notify the CO, within three hours of contractor employee start time. The Site Lead will provide an estimated return date for the contractor employee.

2.3.7. Contractor Employee Appearance. Contractor employees will present a professional, conservative, and neat appearance. Contractor personnel will report for duty in a professional manner, in appropriate attire befitting the work environment, and have complied with socially acceptable standards of personal hygiene. While performing services, contractor employees will be neat and clean (free of visible dirt and stains), well-groomed and appropriately dressed. The contractor employee's clothing will fit correctly to provide a professional, modest appearance, in keeping with normally accepted commercial standards of dress for the work being performed.

Commented [JD5]: See above

Commented [JD6]: Add as deliverable

2.3.8. Communication. Contractor employees will maintain open, professional, and respectful communication with Government personnel (military and civilian) and other contractor employees. The CO will report valid complaints in writing to the senior contract administrator and contractor for action. Valid complaints will be considered a performance failure. The contractor will resolve all substantiated complaints immediately upon notification of the complaint. Contractor employees are required to always identify themselves as a contractor while on the job, (e.g. in the workplace, when attending meetings, when answering Government telephones, in e-mails, or when making phone calls on behalf of the Government).

2.3.9. Travel. Contractor employees will not be required to travel outside the duty area (Tucson, AZ) in performance of this contract.

2.3.9.1. Local Travel. Local travel to attend meetings within the local city or base of assignment commuting vicinity will be considered a cost of doing business and at no additional cost to the Government.

2.3.9.2. Contractor Personnel Travel on the Installation. All contractor personnel will limit their travel on the installation only to specific areas required for performance of services, specified break and meal areas, or travel directly to and from these locations.

2.3.10. Training. The contractor must provide trained and qualified individuals to support the contract services. The Government will provide additional ancillary training to satisfy Air Force and local requirements.

2.3.11. Privacy Act. The contractor will create and maintain Privacy Act data in accordance with Air Force Manual (AFMAN) 17-302-O, Communications Security (COMSEC) Operations, AFI 33-332, Air Force Privacy and Civil Liberties Program, and Privacy Act systems of records notice(s) (http://www.defenselink.mil/privacy/notices/usaf). The contractor will not create or maintain a Privacy Act system of records prior to public notice. If the contractor receives a Privacy Act request, the contractor will search for the records and provide those records to a Government official who, as the authorized official, will decide on releasing the Government records.

2.3.12. Records/Data. Records and data normally generated by the contractor include reports, regulations, policies, planning orders, standard operating procedures, assessments, analyses, articles, opinions, and staff papers. All contractor-generated records and data will be the property of the Government.

2.3.13. Proprietary Materials. In support of DMAFB mission’s contractor employees will be exposed both government and other contractors’ proprietary information. Under no circumstances will a contractor employee re-create, use, or disclose this proprietary information to any individual that does not have a need to know.

Commented [KK7]: Do these contractors require 80 CLPs every two years like the rest of us?

2.3.14. Applicable Documents. The Government will provide access to all documents required for contractor performance, including Government directives, formal specifications, and other documents cited.

2.3.15. Section 508. All electronic and information technology procured through this contract must meet the applicable accessibility standards at 36 CFR 1194, Electronic and Information Technology Accessibility Standards, unless an agency exception to this requirement exists. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at http://www.access-board.gov/508.htm.

2.3.16. Security Requirements

2.3.16.1. Listing of Employees. The contractor will maintain a current listing of employees performing services on DMAFB. The list will include employee's name, social security number, driver's license number and state of issue, date of birth, and country of citizenship. The contractor must submit the list to the CO, prior to the contract start date, and submit an updated list when an employee's status or information changes, within 5 working days of the change. The name of any contractor employee that is terminated during the period of the contract must be reported to the CO in writing within one workday of the employee's termination.

2.3.16.2. Security Training. All contractor employees will receive initial and recurring security education training from the Government sponsoring agency's security assistant. Training must be conducted in accordance with DoDM5200.01V3_AFMAN16-1404V3, Information Security Program: Protection of Classified Information. Contractor personnel who work in Air Force controlled/restricted areas must be trained in accordance with AFI 31-101, Integrated Defense.

2.3.16.3. Antiterrorism Awareness Training for Contractor Personnel. Contractor personnel who require routine physical access to a Federally-controlled facility or military installation will complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. In accordance with Department of Defense Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I antiterrorism awareness training. The contractor will maintain and make available to the COR, records of any training of contract employee and subcontract employee required by DFARS Clause 252.204- 7004, Antiterrorism Awareness Training for Contractors, both initially and annually thereafter.

Level I - Antiterrorism Awareness Training may be completed at the following website:

https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.

2.3.16.4. Information Assurance (IA) / Information Technology (IT) Training and/or Certification. All contractor employees and associated sub-contractor employees will complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions will comply with DoD and Air Force training requirements in DoD Directive 8140.01, Cyberspace Workforce Management, and Air Force Policy Directive (AFPD) 17-1, Information Dominance Governance and Management, within 15 days of the start of contract performance. In accordance with DoD 8570.01-M, DFARS 252.239.7001, Information Assurance Contractor Training and Certification. and AFMAN 17-1301, Cybersecurity, Commented [JD8]: Keep contractor employees performing services supporting IA/IT functions will be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M will be completed upon contract award.

2.3.16.5. Reporting Requirements. Contractor personnel will immediately report to an appropriate Government authority any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor personnel are required to review suspicious activity reporting procedures. Contact the Government sponsoring agency's Unit Antiterrorism Representative (UATR) to request Suspicious Activity Reporting training material. Contact the Base Defense Operation Center (BDOC) to report actual suspicious activity at (520) 228-3200.

2.3.16.6. Incident Notification. Contractor personnel with access to a government computer will update their AtHoc profile with current contact information to ensure receipt of incident notification. Contractor personnel without computer access should be alert for notifications from the base public address system (i.e. Giant Voice). Additional notifications can be received via the Davis Monthan AFB Facebook Page. In the event of an incident, contractor personnel should adhere to the guidance provided in the Antiterrorism Awareness Training.

2.3.16.7. Pass and Identification Items. The contractor will ensure that all necessary pass and identification items required for contract performance are obtained for contractor employees and non-Government owned vehicles.

2.3.16.8. Retrieving Identification Media. The contractor will retrieve all identification media, including vehicle passes from contractor employees that depart for any reason before the contract expires (e.g. terminated for cause, retirement, etc.) and turn them in to the issuing office. Once contractor employees are no longer employed, the contractor will notify the issuing office of the termination immediately.

2.3.16.9. Traffic Laws. Contractor employees must comply with all base traffic regulations.

Contractor employees are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants. The use of cell phones is prohibited while driving on base unless the phone is a hands-free cell phone.

2.3.16.10. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

2.3.16.11. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on DMAFB.

2.3.16.12. Freedom of Information Act (FOIA). All official Government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoDM 5400.07_AFMAN33-302). Any request received by the contractor for access/release of information from these records to the public (including government/contractor employees acting as private citizens), whether oral or in writing, will be immediately brought to the attention of the CO for forwarding to the Base FOIA Manager to ensure proper processing and compliance with the Act.

2.3.16.13. Controlled Unclassified Information (CUI). CUI is unclassified information requiring safeguarding and dissemination controls, consistent with applicable law, regulation, or government-wide policy. DoD Instruction 5200.48_Department of the Air Force Instruction (DAFI) 16-1403, Controlled Unclassified Information (CUI), sets policy, assigns responsibilities, and prescribes procedures for CUI in the identification, creation, sharing, marking, safeguarding, storage, dissemination, decontrol, disposition, destruction, and records management of CUI documents and materials and establishes training required. The contractor will protect CUI, regardless of its form, at all times in a manner that minimizes the risk of unauthorized disclosure while allowing for access by authorized holders. Contractor personnel working with CUI must be careful not to expose CUI to unauthorized users or others who do not have a lawful government purpose to see it. When not under continuous monitoring or physical control, the contractor will store hardcopy CUI documents in a locked desk, file cabinet, or similar means, where only authorized personnel have access. The following are examples of

CUI:

- Personally Identifiable Information (PII)

- Sensitive Personally Identifiable Information (SPII)

- Proprietary Business Information (PBI)

- Unclassified Controlled Technical Information (UCTI)

- Operational Information

- Protected Health Information (PHI)

- Sensitive but Unclassified (SBU) Information

- Financial Information

2.3.16.13.1. Protection of Personally Identifiable Information. Personally Identifiable Information (PII) refers to information that can be used to distinguish or trace an individual’s identity either alone or when combined with other information that is linked or linkable to a specific individual. PII may range from common data elements such as names, addresses, dates of birth, and places of employment, to identity documents, Social Security numbers (SSN) or other government-issued identity, precise location information, medical history, and biometrics.

The contractor will protect all PII encountered in the performance of services in accordance with Department of Defense Directive 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R, Department of Defense Privacy Program. If a PII breach results from the contractor's violation of the aforementioned policies, the contractor will bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who's PII has been compromised.

2.3.16.14. Operations Security (OPSEC). The contractor will maintain OPSEC in accordance with DOD Directive 5205.02, DOD Operations Security (OPSEC) Program, AFI 10-701, Operations Security (OPSEC), The contractor will adhere to the following minimum OPSEC requirements.

Contractor personnel will not discuss government operations in public or over unprotected or unencrypted communications. Official business and controlled unclassified information may only be transmitted as directed in the PWS.

The contractor will not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive Government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract will be coordinated through the Contracting Officer Representative (COR) or Contracting Officer, as applicable.

Observation of events, operations, physical changes, etc. may reveal National Security information, therefore specific restrictions are required to preclude unintentional release of information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.)

Contractor personnel will not disclose to unauthorized third parties, post to unofficial sites

(including Social Networking sites) any images, data, or information, or observed events that reveal sensitive Government operations, personnel, equipment, including, but not limited to the following.

o Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, increases, change, or decreases in work/deployment frequency or government personnel, vehicle, aircraft movements; specialized equipment orders, deliveries, shipments, etc., The contractor will immediately report unauthorized disclosures and/or attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract to the COR or Contracting Officer.

o Government issued badges, identification will be removed and/or concealed from plain sight when off base and will not be left in vehicles or unprotected. Badges and passes may not be duplicated, copied or loaned to others. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the COR, Contracting Officer, and/or installation Security Office.

o The contractor will practice OPSEC and implement countermeasures to protect critical information (CI) and other sensitive unclassified information, if applicable. Protection of CI includes the adherence to and execution of countermeasures which the contractor initiates or as provided by the COR/CO, for CI on or related to this PWS.

o Where a contract requires long term access to on-base facilities or other Government facilities, such as embedded contractors or participates in operations, they must complete applicable training and awareness familiarization, as required by the 612 AOC OPSEC Coordinator. Initial training may be provided by computer-based training, live training or a combination of both. Completion of OPSEC training is required for contractor personnel initially within 30 days of assignment. The contractor is required to maintain individual training records for compliance purposes.

2.3.16.15. Physical Security. Contractor employees will safeguard all Government property and controlled forms provided for contractor use. At the end of each work period, the contractor will secure all Government facilities, equipment, and materials. The contractor will establish and implement methods of ensuring all Government lock combinations, are not lost, misplaced, or used by unauthorized persons. The contractor will prohibit the use of lock combinations, issued by the Government, by any persons other than the contractor's employees. The contractor will also prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

2.3.16.16. Key Control. The contractor will establish and implement methods of ensuring all keys/combinations issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor will not duplicate any keys issued by the Government. The contractor will immediately report to the CO any occurrences of lost or duplicated keys. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and the total cost will be deducted from the monthly payment due the contractor.

2.3.16.17 Criminal Background Checks. The Government will conduct criminal background checks on individuals providing services under this contract, using the procedures set forth in Department of Defense Directive (DoDD) 5200.1, The DoD Information Security Program, and Department of Defense Instruction (DoDI) 1402.5, Criminal History Background Checks on Individuals in Child Care Services. Utilize below link to access documents mentioned above:

https://www.esd.whs.mil/Directives/issuances/dodi/

2.3.16.17.1. Background checks will be based on fingerprints of individuals obtained by a Government law enforcement officer and inquiries conducted through the Federal Bureau of Investigation (FBI) and state criminal history repositories.

2.3.16.17.2. Contractor employees may be permitted to work before completion of background checks with the consent of the Squadron Commander, provided the employee is within sight of an individual who has successfully completed a background check.

2.3.16.17.3. Contractor employees have the right to obtain a copy of any background check pertaining to them and to challenge the accuracy and completeness of the information contained in the report. Contractor employees shall contact 355 CONS Security Manager for a copy of the background check and for procedures to challenge the accuracy and completeness of the information in the report.

Commented [JD9]: Check with Chuck on door codes

2.3.16.17.4. Individuals who have previously received a background check shall provide proof of the check to the CO and 355 CONS Security Manager, or obtain a new one. Documents required for proof of recently received background check include FBI fingerprint check and state criminal history check.

2.3.16.17.5. Procedures for Criminal Background Checks. On or about the first day of employment the contract employee will meet with one of the 355 CONS Security Managers to initiate the Government background check (National Agency Check). The contract employee shall bring a completed SF85P along with two forms of identification in order to begin the process. Utilize below link to access document mentioned above: https://www.opm.gov/forms or via the CO. The contract employee must have a favorable background/fingerprint check in order to receive a Common Access Card (CAC). If employee is unable to obtain a CAC employment will not be authorized.

2.3.16.17.6. Government Issued Access Badges. The Government will issue contractor employees with a DoD Common Access Card (CAC) for access to the installation. The CAC must be under the control of the contractor employee at all times. Upon completion of contract performance or as otherwise directed by the Government, the contractor employee shall return the badge to the MTF Security Point of Contact. Failure to do so could result in withholding of payment to the contractor.

2.3.17. Safety. The contractor must comply with all local, state and federal laws and safety regulations. Compliance with Occupational Safety and Health Act (OSHA) and other applicable laws and regulations for the protection of contractor employees is exclusively the obligation of the contractor, and the Government will assume no liability or responsibility for the contractor's compliance or noncompliance with such responsibilities.

2.3.17.1. Fire Prevention and Safety. Contractor employees will comply with the OSHA, Davis-Monthan AFB Fire Protection Program, Air Force Occupational Safety, and the Fire Prevention and Health Program.

2.3.17.2. Illegal Substances. Illegal substance possession and/or use will not be tolerated on any military installation, including DMAFB. This includes the use, possession, distribution, or purchasing of marijuana, even if it was medically prescribed. The contractor will ensure that contractor employees who have base access do not possess and/or use illegal substances. All contractors and subcontractors are required to adhere to all local, state and federal laws concerning possession and/or use of illegal substances. Contractors found to be in possession of illegal substances will be barred from the installation, and subject to arrest and prosecution by local authorities.

2.3.17.3. Smoking in Air Force Facilities. Contractor personnel are advised that the Air Force (AF) has placed restrictions on the smoking of tobacco products in AF facilities. AFI 40-102, Tobacco Use in the Air Force, outlines the procedures used by the commander to control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

3.0. SERVICES SUMMARY

Performance Objectives

PWS

Reference Performance

Thresholds

Method of Surveillance

1. Provide fully qualified employees within the time frame stipulated in the PWS.

2.3.5. 80% Periodic Review; As vacancies occur

2. Safeguard information 1.3.1.3.1.

and 1.4.1.3.1.

Compliance 100% of the time

100% investigation of complaint or finding

3. Deliverables are in the proper format and are technically accurate with no repeat flaws

1.3.1.3.2.

through

1.3.1.3.22.

and

1.4.1.3.2.

through

1.4.1.3.22.

Work products submitted to CO must be technically accurate and in the proper format 90% of the time with no repeat flaws on the same document and no more than 5 repeat flaws in a 6 month period.

Customer Complaint

4. Communication Standards – Maintain professional communication with all others

2.3.8.

Compliance 100% of the time.

Customer Complaint

4.0. GOVERNMENT PROVIDED PROPERTY AND SERVICES

4.1. Office Space, Equipment, and Supplies. The Government will provide the contractor with office space, computer equipment, secure and non-secure telephone and fax machine, printer, reproduction facilities, and office supplies necessary to perform services.

4.2. Government E-Mail Access. The Government will provide the contractor with Government e-mail access through the Local Area Network (LAN). The contractor will use e- mail "for official use only" and in accordance with AFI 17-130, Air Force Cybersecurity Program

Management. The contractor will not access any other e-mail system on Government computers.

The contractor is advised that e-mail use is subject to monitoring.

4.3. Telephone Services. The Government will provide the use of telephones for the transmission of official Government information only; including local, CONUS-wide and overseas calls through standard Government assets via Digital Switching Network (DSN) and access to FTS-2000 for official use only. The contractor will not use Government telephones to transact personal business. The Government is not responsible for charges for collect calls accepted by contractor employees. The use of Government phones by the contractor constitutes consent to monitoring.

4.4. Emergency Services. The Government will provide security forces services (call (520) 228-4444 for emergencies only), and fire protection services (call (520) 228-3333). There is no emergency room on DMAFB, therefore contractor personnel will call (520) 228-3333 for medical emergencies.

4.5. Recycling Program. The Government will provide recycling services and the contractor is required to participate in the base-recycling program.