Server Rack Replacement and Cable Mgmt_v3.docx

Statement of Objectives for Server Rack Replacement and Cable Management Services

1.0. Description of Services/Purpose. The 355th Communications Squadron (355 CS), Davis-Monthan AFB (DMAFB), requires the contractor to replace 4 server racks and perform cable management on 11 racks in 355 CS data center. The contractor will provide a proposed Performance Work Statement (PWS) as part of its quotation, proposed period of performance, personnel, equipment, tools, parts, labor, supervision, management, and transportation necessary to accomplish server rack replacement and cable management services.

1.1. Site Survey. Upon contract award, the contractor will conduct a site survey prior to beginning work and before purchasing necessary equipment to ensure all racks and fiber optic cable for replacement are properly identified and address any concerns with facility or overall installation. Visuals of the area of the data center where services will be performed on in Appendix A of this statement of objectives.

1.2. Background. Most server racks in use in the data center, building 5010, are over 20 years old and are not built to support the needs of modern data center equipment. The existing situation will prevent the 355 CS from supporting any future growth or support of the expanding needs of the 355th Wing and other DMAFB tenant units. Cable management, along with the replacement of the server racks, will rectify a decades long issue of cable sprawl, allowing the reorganization and labeling of hundreds of connections.

1.3. Performance Objectives/Required Results

1.3.1. Replace Server Racks. The total number of racks to be replaced is four, in Row #2, Racks 1-4. The contractor will remove the equipment from the existing racks, dispose of the existing racks, install new racks, ground them properly, and replace the equipment on the new racks. The replacement racks must include the following:

· 42U data center cabinet supporting 19” rack mounted equipment with the ability to accept rack cage nuts.

· Nominal width should be at least 29” with a front opening of at least 25”.

· Nominal depth should be at least 39” with rail depth up to 36”.

· Have adjustable rails.

· Have a single perforated front door and a double perforated rear door, both with lockable key latches.

· The top panel must have 4 cable openings, one at each corner, with included grommets.

· Must have 4 vertical cable managers with fingers aligning between each U that are also in-line with the top panel’s cable openings but do not interfere with the installation or removal of rack mounted equipment.

· Must come with enough cage nuts and screws to populate every slot on all 4 rails.

· Must come with 2 vertical mounted PDUs (zero U), mounted securely, supporting 24 NEMA 5-20 outputs at 120V and a NEMA L5-30P input at 120V with the ability to be actively monitored via SNMP.

1.3.2. Cable Management. The contractor will perform the following regarding cable management.

· Replace and organize all connections in Row #1, Racks 7-14A (rack 11 doesn’t exist) and Row #2, Racks 1-4.

· Utilize maintenance loops using existing cable trays to provide neatness, accessibility, and to allow freedom of movement for future serviceability.

· Properly identify cables in accordance with ANSI/TIA-606-C to include identifying:

· Pathways

· Patch panels

· Ports

· Cabling

· Telecommunications space

· Work area outlets

· Racks and cabinets

· Grounding busbars

· Firestop locations

· Data center room grid

· Update LIU/patch panel labels and legend inserts.

· Provide all materials to perform the forementioned tasks (fiber, ethernet, Velcro, troughs, etc.)

1.3.3. Documentation. The contractor will provide the following documentation to the 355 CS point of contact (POC) after the completion of all services.

· Topology diagrams of all replaced cable connections, Visio compatible format.

· Rack elevation diagrams, front and back, showing locations of equipment, patch panels, and PDUs, Visio compatible format.

· Any product warranties for newly installed equipment.

2.0. DMAFB Infrastructure Work Center Responsibilities. The 355 CS Infrastructure work center will provide the following support:

· Required tiered shutdown of equipment

· Government escorts as required

3.0 General Information/Operating Constraints

3.1. Contractor POC. The contractor will designate a contractor POC, who will be responsible for contractor performed services. Upon contract award, the contractor will submit the name and telephone number of the POC, in writing, to the 355 CS POC and the Contracting Officer. The contractor POC will have full authority to act for the contractor on all matters relating to daily execution of the contract and must be always available by phone during normal work hours to discuss any contract issues or problem areas. The contractor POC must immediately notify the Contracting officer and the 355 CS POC if any issues with the contract requirements occur.

3.2. Work Hours. The contractor will perform all project work during non-business hours between the hours of 5:00 p.m. and 5:00 a.m., Monday through Friday, or approved network down times scheduled over weekends. Additionally, if an authorized service interruption is necessary to conduct cable cleanup, the potential for the contractor to work weekends exists.

3.3. Federal Holidays. The contractor is not required to provide services on the following federal holidays, or the day set aside for observance.

Christmas Day

3.4. Security Requirements

3.4.1. Pass and Identification Item. The contractor will ensure the pass and identification items required for contract performance are obtained for Contractor employee(s) and non- Government Owned Vehicles. For entry to the base, the contractor will submit an Entry Authorization Request letter for each individual requiring access to the project, at least 10 calendar days prior to beginning work. A copy of the format of this letter may be obtained from the Contracting Officer. Valid identification with a photograph together with the base pass will be required for all individuals when entering the base.

3.4.2. Wireless Devices Prohibition. Wireless technologies/devices used for storing, processing, and/or transmitting information are strictly prohibited in building 5010 server room and must be stored in a lock box outside of the room. Devices include cell phones (personal and work phones), cameras, cordless telephones, wireless microphones, wireless keyboards, or wireless mice, wireless or infrared Local Area Networks (LANs), and personal electronic devices (PEDs). PEDs include iPod’s, MP3 players, fitness bracelets/watches, GPS wristwatches, computers and laptops, CDs and DVDs, flash/thumb drives, electronic picture frames, and all other personal electronic devices not specifically addressed above that are used for storing, processing, and/or transmitting information.

3.4.3. Retrieval of Identification Media. The contractor will retrieve all identification media, including vehicle passes, upon termination of employment or just prior to contract expiration from Contractor employee(s) who depart for any reason before the contract expires (e.g. terminated for cause, retirement, etc.), or completion of the project, whichever occurs first, and turn them in to the issuing office.

3.4.4. Traffic Laws. Contractor employee(s) will comply with all DMAFB traffic regulations. Contractor personnel are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges and debarment from the base. The use of cell phones is prohibited while driving on DMAFB, unless equipped with a hands-free mode. Seat belt use is mandatory for all vehicle occupants.

3.4.5. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges and debarment from the base.

3.4.6. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately owned vehicle while on DMAFB.

3.4.7. Reporting Requirements. Contractor personnel will immediately report to an appropriate Government authority any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, Contractor employee(s), resources, and classified or unclassified defense information.

3.4.8. Physical Security. The contractor will safeguard all Government property, including controlled forms provided for contractor use. At the close of each work period, Government equipment, facilities, and other valuable materials will be secured.

3.4.9. Contractor Travel on DMAFB. Contractor personnel will not loiter in any working area before or after performing services. All Contractor employee(s) will limit their travel on DMAFB only to the specific areas required for performance of services or in travel directly to and from these locations. Upon completion of contract services, Contractor employee(s) will promptly depart DMAFB.

3.4.10. Controlled Unclassified Information (CUI). CUI is unclassified information requiring safeguarding and dissemination controls, consistent with applicable law, regulation, or government-wide policy. Compliance with Governmental guidance on handling sensitive but unclassified (SBU) information is mandatory in accordance with DoDI 5200.48_DAFI16-1403, Controlled Unclassified Information (CUI). The contractor must protect CUI, regardless of its form, always in a manner that minimizes the risk of unauthorized disclosure while allowing for access only by authorized holders. Contractor personnel working with CUI must be careful not to expose CUI to unauthorized users or others who do not have a lawful government purpose to see it. When not under continuous monitoring or physical control, the contractor will store hardcopy CUI documents in a locked desk, file cabinet, or similar means, where only authorized personnel have access. The following are examples of CUI:

· Personally Identifiable Information (PII)

· Sensitive Personally Identifiable Information (SPII)

· Proprietary Business Information (PBI)

· Unclassified Controlled Technical Information (UCTI)

· Operational Information

· Protected Health Information (PHI)

· Sensitive but Unclassified (SBU) Information

· Financial Information

3.4.11. Protection of Personally Identifiable Information. Personally Identifiable Information (PII) refers to information that can be used to distinguish or trace an individual’s identity either alone or when combined with other information that is linked or linkable to a specific individual. PII may range from common data elements such as names, addresses, dates of birth, and places of employment, to identity documents, Social Security numbers (SSN) or other government-issued identity, precise location information, medical history, and biometrics. The contractor will protect all PII encountered in the performance of services in accordance with DoDI 5400.11, DoD Privacy and Civil Liberties Programs. If a PII breach results from the contractor's violation of the policies, the contractor will bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who's PII has been compromised.

3.4.12. Operations Security (OPSEC). The contractor will adhere to the following minimum OPSEC requirements.

· Contractor personnel will not discuss Government operations in public or over unprotected or unencrypted communications. Official business and controlled unclassified information may only be transmitted as directed in the PWS.

· The contractor will not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract must be coordinated through the Contracting Officer, as applicable.

· Observation of events, operations, physical changes, etc. may reveal National Security information, therefore specific restrictions are required to preclude unintentional release of information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.) Therefore, contractor personnel will not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data, or information, or observed events that reveal sensitive Government operations, personnel, equipment, including, but not limited to the following.

· Government issued badges, identification must be removed and/or concealed from plain sight when off base and must not be left in vehicles or unprotected. Badges and passes may not be duplicated, copied, or loaned to others. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the COR, Contracting Officer, and/or installation Security Office.

· The contractor will practice OPSEC and implement countermeasures to protect critical information (CI) and other sensitive unclassified information, if applicable. Protection of CI includes the adherence to and execution of countermeasures which the contractor initiates or as provided by the Contracting Officer for CI on or related to this contract requirement.

3.4.13. Contractor Employee Conduct. The Government reserves the right to require removal from the installation any Contractor employee(s) who endangers persons or property, whose actions are inconsistent with professional conduct, whose continued employment is inconsistent with the interest of military security or who is found to be incapacitated or under the influence of alcohol, drugs, or other substances. Removal of employee(s) for any reason does not relieve the Contractor of the requirement to perform contract services.

3.5. Quality Control. The contractor will provide quality control over the entire project including but not limited to the items of equipment and materials intended for installation, necessary coordination, and services to facilitate the performance of the work, site conditions, and the workmanship of the contractor personnel and any subcontractors.

3.6. Contract Familiarity. The contractor will become familiar with all the details of the work depicted in the contract documents and will verify all conditions and measurements related to the project prior to commencement of the work. If conditions are discovered by the contractor prior to commencement of the work which conflict with the contract documents, and which will substantially affect the project as designed and depicted in the contract documents, identify and explain the condition(s) in writing to the Contracting Officer within 48 hours of discovery of the condition(s); and request clarification from the Contracting Officer before commencing work.

3.7. Manufacturer’s Instructions. The contractor will comply fully with manufacturer's instructions, including each step, in sequence. If such instructions conflict with the contract documents, identify and explain the conflict in writing to the Contracting Officer within 48 hours of discovery of the conflict; and request clarification from the Contracting Officer before proceeding.

3.8. Testing/Acceptance. The contractor will perform an operational check to the below items after installation in the presence of the 355 CS POC. If any component is not deemed acceptable, the contractor will make necessary adjustments/repairs at no additional cost to the Government.

3.9. Cleanup. The contractor will keep the work area and surrounding surfaces clean and orderly. Remove any contractor-caused residue, dirt, or markings immediately upon completion of the work involved. The contractor will clean the worksite daily and dispose of any debris at on off base location.

3.10. Extended Support. The contractor must be able to provide onsite support for 30 days after acceptance to work out any issues that occur after a 72- hour burn-in period.

4.0. Government Provided Services

4.1. Government Point of Contact (POC). The 355 CS will provide a POC during the contract period of performance.

4.2. Emergency Services. The Government will provide Security Forces services, call (520) 228-4444 for emergencies only, and Fire Protection services, call (520) 228-3333. There are no emergency medical services available on DMAFB; therefore, the contractor must call (520) 228-3333 for emergency medical services.

4.0. Appendix A

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