Draft PWS Bird Drone Detection Radar.pdf

PERFORMANCE WORK STATEMENT (PWS)

for

TYNDALL AFB

325 Fighter Wing

Lease of Avian Radar, Unmanned Aerial Systems (UAS) Detection System, Airfield Camera-Video

System, Services & Support

FA481923R0031

16 August 2023

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Contents

1.0 GENERAL

1.1. Description of Services

1.2. Background

1.3. Inherently Governmental Function

1.4. Period of Performance

1.5. Place of Performance

1.6. Required Equipment and Services

2.0 SERVICE SUMMARY (SS)

2.1. General

2.2. Performance Evaluation

2.3. Government Quality Assurance

2.4. Performance Assessment

2.5. Contracting Officer Representative (COR)

2.6. Quality Control

2.7. Contractor’s Performance

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Government Services

4.0 GENERAL INFORMATION

4.1. Recognized Holidays

4.2. Contractor Personnel.

4.3. Other

4.4. Security

Attachment 01 Location of Radar Equipment

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SECTION I

1.0 GENERAL

1.1. Description of Services. This is a non-personnel services contract to provide Tyndall AFB, FL / 325 Fighter Wing contractor-provided equipment and services to facilitate installation and support for an avian radar system, Unmanned Aerial System (UAS) detection system, and airfield camera/video system to be installed on the main airfield at Tyndall AFB Florida 32403. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who in turn is responsible to the Government.

1.1.1. Scope. The Contractor shall provide all management, personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform installation, maintenance, and required hardware/software upgrades as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract. This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resource application to accomplish all tasking under the contract. The Contractor shall be responsible for maintaining communication with the contracting officer (CO) and the contracting officer’s representative (COR) and to immediately notify both the CO and the COR of any problems that would prevent timely performance of this contract. The Contractor is responsible for and required to implement and maintain management control systems necessary to plan, organize, direct, and control all activities under this contract.

1.2. Background. Tyndall AFB currently does not have an Avian Radar system to meet the airfield safety requirements, which also includes drone detection capability as well as an operational current-technology airfield camera system. Due to the increasing volume of local flight operations, Tyndall’s location along the coastal area with high Avian activity. With emerging threats to aircraft by personally operated drones (UAS), the Avian detection radar with drone detection capability is critical to the safety of flight operations at Tyndall AFB. A 360-degree camera/video system with storage and playback capability will bolster surveillance of any movements in the airfield environment.

1.3. Inherently Governmental Function. The Contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

1.4. Period of Performance. Performance shall commence at date specified in resultant contractual document for a one-year basic twelve (12) month period with four (4) twelve month option periods, in accordance with Option for Extension of Services clause FAR 52.217-8.

1.5. Place of Performance. The Contractor shall perform required onsite services at Tyndall AFB Florida on the airfield between runways 32L-14R and 32R-14L at a pre-existing site, as well as services off-site as dictated by software capabilities to provide upgrades remotely.

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1.6. Required Equipment and Services. Contractor shall provide support services with regular maintenance along with twenty-four hour, seven days a week, 365 days a year, provided through phone or email with help desk support . Maintain systems through preventive maintenance/health inspection and replace or repair defective components via existing warranties/contract agreement for a co-integrated (combined) Avian Radar/UAS Detection/ Camera system located on the Tyndall AFB main airfield.

1.6.1. Equipment. Contractor shall provide leased equipment capable of a 360-degree Avian radar with real time capable of detecting Avian activity at Tyndall AFB no less than a radius of a 4 Nautical Miles (NM) range and an Above Ground Level (AGL) height of 0-2500Ft.

1.6.1.1. Contractor shall provide 360-degree Unmanned Ariel System (UAS) detection equipment with real time coverage at Tyndall AFB at no less than 4NM and a range of 0-5000 Ft AGL.

1.6.1.2. Detection equipment shall have multiple user-operated displays at various locations with a minimum of ten users.

1.6.1.3. Detection equipment shall provide capabilities to include but not limited to infra-red, zoom/pan/auto/tracking/slew/storage/playback of the airfield surveillance with Camera/Video system capability integrated with avian radar and UAS displays.

1.6.1.4. Contractor shall provide detection equipment capable of continuous 24/7 operation with playback, data capture, and trending capability.

1.6.1.5. Contractor shall provide detection equipment with runway approach/departure corridor 3D and 2D for peripheral area.

1.6.1.6 All equipment shall be leased for a base year of twelve months and a potential of four option years at 12 months each. The equipment shall be covered for this duration as stated in section 1.6.2 of this performance work statement.

1.6.1.7 Contractor shall have an approved Joint Frequency Equipment Allocation Process, also called the J/F-12 process, before installation of equipment at Tyndall AFB. The certification of the J/F-12 shall be the contractor’s responsibility.

1.6.2. Equipment Covered. Contractor shall cover the leased equipment installed in each system for the tenure of the contract per the contract agreement. This warranty will be a minimum of five years, the overall duration of the basic contract.

1.6.2.1. Equipment provided by the host that is not controlled or part of the contractor-installed system is not covered under this contract although testing of these components may occur during on-site technician visits if problems in the system are caused by these sources.

1.6.3. Multiple Systems Integration. Multiple Systems Integration is a key process in the

Page - 5 - of 13 systematic application of these various systems. This process focuses on the radar, UAS, and camera systems to be co-located and centrally controlled/utilized over a secure web-based application that can be accessed by a limited user group (minimum of 10 users).

1.6.3.1. The radar and its associated software shall be able to communicate and integrate with the existing systems/software in place at Tyndall AFB, such as the Wide-Area Infrared System (WISP) used for persistent surveillance.

1.6.4. System Maintenance. Contractor shall provide technical support, preventative maintenance, and engineering expertise to maintain a co-integrated (combined) Avian Radar/UAS Detection/ Camera system located on the Tyndall AFB main airfield for the duration of the lease. The service level agreements (SLA) determined for these systems include the following services:

1.6.4.1. Toll-Free Hotline Support. The contractor shall provide toll-free hotline support that is critical for any system under a maintenance agreement. Hotline support shall included in each level of coverage in this contract. Contractor shall provide a minimum of two types of hotline support.

• Standard hotline support: Calls to a customer service representative desk. For non-emergency help desk contractor shall record the problem and have a service engineer call the government back within 24 hours.

• Direct hotline support: For critical situations, upon calling the customer service help desk, the government requires direct contact with a service engineer within 4 hours.

• For each instance of hotline support, a ticket must be created.

1.6.4.2. Email Support. The contractor shall provide 24/7 email support; the user may send an email to the contractor’s support staff to reach the engineering support team. Emails shall be answered the next business day upon receipt of the email.

1.6.4.3. Ticket System. Trouble ticket tracking is essential to support open issues. Contractor’s ticketing system must provide full visibility for end users:

• Once a call or email is received by support staff, a ticket must be opened with the information on the issue within 24 hours.

• Users must have online access to view customer tickets in the system.

• Support staff must review the open trouble tickets each day and work toward a resolution for the open issues.

• A plan shall be put in place and described in the ticket to reach the goal of every ticket being closed within 48-72 hours.

• When equipment is being replaced by the manufacturer, contractor must follow up to obtain tracking information to determine when the system can be fully operational again.

1.6.4.4. Equipment Replacement or Repair. Contractor must repair or replace all defective or damaged equipment. An annual maintenance/preventive maintenance inspection (PMI) is a

Page - 6 - of 13 minimum requirement. Validated tests of Avian Radar and UAS detection should be performed during these visits.

1.6.4.5. On-site Support. The contractor will be required to dispatch a technician or engineer to Tyndall AFB with a response time of 48-72 hours for any issue that cannot be resolved over the phone or by email.

1.6.4.6. Preventive Maintenance. Contractor shall provide preventive maintenance for the leased equipment that shall include a contractor technician or engineer performance of a full diagnostic on the installed system. While on site to perform preventative maintenance, the following functions are performed but are not limited to (when applicable):

• Interview users to see if there are any known problems.

• Install system patches and firmware updates if needed.

• Clean filters, lenses for cameras, etc.

• Clean rack and chassis (dust)

• Inspect all components and external peripherals

• Repair anything not working properly with the system if additional equipment or programming is not required.

• Perform all functions of the system to verify proper performance.

• Check mounts for security and sturdiness

• Verify all components power on/off properly

This includes preventative maintenance visits that shall be at a minimum semi-annually. The visits may be sooner or later than scheduled if coordinated directly with the system users and the Contracting Officer.

1.7. Post Award Meeting. The key stakeholders (see below) are encouraged to attend a one (1) day post award kick-off meeting convened and hosted by the 325 CONS. The post award conference will be held within two (2) weeks of contract award. The location will be a mutually agreed upon site to be determined after award. The Functional Commander, Contracting Officer will participate with Contractor Representatives. The meeting will provide an orientation and overview of the contract scope, terms and conditions. The meeting will detail the roles and responsibilities of 325 FW, 325 OSS/OSA, 325 OG, 325 FW/SEF, 53 WEG, and USDA/WS team members, QASP, performance evaluations, contract administration and contract closeout.

1.7.1. The Contractor shall participate in programmatic meetings, reviews, and briefings associated with this contract on a potential basis of monthly, quarterly, Semi-annually, yearly or unscheduled as designated by the COR. If the meeting is to be un-scheduled, the contractor will be notified at a minimum of a week (seven calendar days) prior to the meeting by the

COR.

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SECTION II

2.0 SERVICE SUMMARY (SS)

2.1. General. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2. Performance Evaluation. Performance of a service shall be evaluated to determine whether or not it meets the performance requirements of this contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer shall take appropriate measures according to inspection of services clause in the contract, i.e., FAR 52.246-4, 52.246-5, or 52.212-4(a).

Performance Objective (defines the desired outcomes)

PWS Para.

Performance Threshold (defines the level of service required to successfully meet the objective)

Surveillance Method (defines how, who, when, what will be used to measure performance) SS-1 – Avian/UAS Radar System fully functional for every calendar year of the contract.

1.6.1 95% Compliance Periodic & Customer

Complaint

SS-2 - Airfield Surveillance

Camera/Video system fully functional for each year of the contract.

1.6.1.3 95% Compliance Periodic & Customer

Complaint

SS-3 – Service/Inspections to include preventive maintenance and on call services to achieve a fully functional system for every calendar year of the contract in accordance with the contractors quality control schedule..

1.6.4.6 100% Compliance 100% Inspection

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SS-4- Help Ticket Resolution. All tickets Resolved withing 96 hours or less.

1.6.4 95% Compliance Periodic

(Monthly)

SS-5 - Quality Control

2.6 Develop and maintain an effective quality control program to ensure services are performed IAW this

PWS

Initial Submission

2.3. Government Quality Assurance. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the Contractor’s work schedule, or modified version thereof, to record validation results. Results of the validation then becomes the official Air Force record of the Contractor’s performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.

2.3.1. The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP) and the Service Summary table in section 2.0.

The Government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates.

2.3.2. When an observation indicates defective performance, the COR will require the contractor or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the CO a CAR for issuance to the contactor. The Contractor shall respond to the CAR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

2.4. Performance Assessment.

2.4.1. Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s services. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.4.2. Customer Complaints. The COR will receive and investigate all complaints. The COR shall be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the

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Contractor. Validated customer complaints shall be corrected within 2 hours of notification. CO will validate corrective action.

2.4.3. 100 Percent Inspection. This method requires the COR to do 100 percent inspection on all task performed. Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.

2.5. Contracting Officer Representative (COR). CORs are representatives of the CO and will participate in the administration of this contract. After award of the contract, the Contractor will be provided a letter identifying the COR and setting forth their duties and authorities. The COR is not authorized to change any of the terms and conditions of the contract/task order.

2.6. Quality Control. In compliance with the applicable contract clause FAR 52.212-4(a) Commercial Terms and Conditions Inspection/Acceptance, develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations and IAW best commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. The plan shall specifically address the contractor’s strategy to provide quality workmanship, control measures in the event of equipment deficiency and the resolution process to correct deficiencies in a timely manner.

2.7. Contractor’s Performance. The Government assesses the Contractor’s performance on an on-going basis, both positive and negative, and provides a record on a given contract during a specified period of time.

2.7.1. Past Performance Information (PPI). PPI can be provided to other Government agencies, as requested.

2.7.2. Contractor Performance Assessment Report (CPARS). Depending on the estimated value of the contract, formal assessment and reporting of Contractor performance is documented using the CPARS system. The Contractor will be provided a copy of their assessment 365 days from contract award. The Contractor shall have 60 days to review and submit comments for the evaluation activity’s consideration before the assessment is made final. Past Performance assessment reports will be protected by all parties and treated by Government personnel as “For Official Use Only/Source Selection Information in accordance with FAR 2.101 and 3.104”.

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SECTION III

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Government Services. The Government will provide electrical and communications fiber infrastructure to support the avian radar/UAS/camera system. Note: power and communication fiber is already in-place at the selected site. The contractor shall use existing power and communication fiber for the equipment and the contractor will coordinate connection of the equipment to be installed with the

COR.

SECTION IV

4.0 GENERAL INFORMATION

4.1. Recognized Holidays.*

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Juneteenth Day Thanksgiving Day Independence Day Christmas Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday (Normal Base Hours of Operation are 0700-1600).

4.2. Performance of Services During a Crisis Declared by the National Command Authority or Overseas Combatant Commander. According to Department of Defense Instruction (DoDI) 3020.37, Continuation of Essential DoD Contractor Services During Crises, and the Air Force implementation thereof, unless otherwise directed by an authorized government representative, it is determined that Custodial Services requirements under this PWS are essential to be performed during a crisis.

4.2.1 Mission Essential Services. The following services have been determined to be essential for performance during crises: Custodial services provided to the Child Development Center (CDC), the Youth Center, and the Fitness Center. The contractor shall continue providing service to TAFB until the crisis is over. A Mission Essential Services plan, IAW DFARS clause 252.237-7024 and a list of mission-essential personnel shall be submitted to the COR within 30 calendar days after contract award. The mission-essential personnel list shall contain the individual’s name, address, home phone number, cell phone number, and duty title. The list shall be updated quarterly for the entire period of the contract.

The Mission Essential plan must address:

i. Challenges associated with maintaining essential contractor services during an extended event such as a pandemic that occurs in repeated waves.

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ii. The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site.

iii. The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home.

iv. Any established alert and notification procedures for mobilizing identified “essential contractor service” personnel; and

v. The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis.

The Contractor shall activate the plan only during periods of crisis, as authorized by the Contracting Officer.

The Contractor shall segregate and separate all costs incurred in continuing performance of essential services in a crisis situation. The Contractor shall notify the Contracting Officer of an increase or decrease in costs within ninety days after continued performance has been directed by the Contracting Officer, or within an additional period that the Contracting Officer approves in writing. An equitable adjustment shall be negotiated in accordance with DFARS Clause 252.237-7023, paragraph (f).

4.3. Contractor Personnel.

4.3.1. Privately Owned Vehicles. Each Contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the state. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any Contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.4. Other. While on base, contractor shall adhere to all rules, regulations, safety and security policies. The 325 FW/COR is responsible for providing the contractor this information.

4.5. Security.

4.5.1. Contractor Access to Air Force Installations. All Contractor employees will be subject to a criminal history background check IAW Air Force Manual (AFMAN) 31-113, Installation Perimeter Access Control, as stipulated in the Installation Commander’s memorandum to the 325th Security Forces Office dated 23 Apr 2015 (the AFMAN and memorandum are both limited access documents but more details on the requirements/process in terms of background checks can be provided by the Unit Security Manager). Vehicle registration, proof of insurance, and a valid driver's license must be presented for vehicles. Installation Commanders may deny access and credentials based on information obtained during identity vetting that indicates the individual may present a threat to the good order, discipline, and morale of the installation.

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4.5.2. Base Access. The Contractor shall ensure the following pass and identification items required for contract performance are obtained for employees and non-Government owned vehicles:

4.5.3. During performance of the contract, the Contractor shall be responsible for obtaining required identification for newly assigned personnel. The Contractor shall be responsible for prompt return of credentials and vehicle passes for: 1) any employee who no longer requires access to the work site; 2) upon request by a CO; and 3) upon completion or termination of the contract.

The prime Contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office. Failure to comply with these requirements may result in withholding of payment.

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Attachment 01

The physical location of the radar equipment will be located between runways 32L-14R and 32R- 14L at a pre-existing site Tyndall AFB Florida airfield.