Attach_1_Trans_Acft_Svs_PWS_23_Mar_15.pdf

FA4819-15-R-0001

23 March 2015

TYNDALL TRANSIENT AIRCRAFT SERVICES Page 1

TRANSIENT AIRCRAFT SERVICES

PERFORMANCE WORK STATEMENT

TH

FIGHTER WING

TYNDALL AFB, FL

ATTACH 1

TYNDALL TRANSIENT AIRCRAFT SERVICES Page 2

Section 01-01 - EXPECTATIONS

1-1 Mission………………………………………………………………… 5

1.1.1. Mission Overview…………………………………………………….. 5

1.1.2. Goals and Objectives…………………………………………………. 5

Section 02-01 - APPLICABLE TO ALL SERVICES

2-1 Description of Services/General Information…………………

2.1.1. All Services……………………………………………………………. 6

2.1.2. Personnel Qualifications

2.1.3. Personnel……………………

2.1.4. Service Provider Employees………

2.1.5. Personnel Appearance

2.1.6. Security Requirements… ……………………..……………………… 9

2.1.7. Physical Security...............................……………

2.1.8. Training Responsibilities

2.1.9. Environmental Protection…………………

2.1.10. Occupational Safety and Health……...……

2.1.11. Contingency……………

2.1.12. Emergency Plans and Services………………………………………… 19

2.1.13. Anti-hijacking……………………….……………

2.1.14. Records Management….. …………………

2.1.15. Service Provider Mobilization/Changeover ………….……………….. 20

2.1.16. Plans and Support Agreements………………

2.1.17. Government Observations……………………………

2.1.18. Required Reports and Collateral Duties……………………………..… 22

2.1.19. Contractor Regulations…………………………………………………. 23

2.1.20. Air Force Instr, Regs, and other AF and DoD Pubs and Tech Data…… 24

2.1.21. Service Provider Furnished Services, Equipment, Property, Supplies… 24

2.1.22. Smoking Policy………………………………………………………… 25

2.1.23. Communications……………………………………………………….. 25

Section 02-02 – Government Furnished Property and Services 2-2 Government-Furnished Property (GFP)…………………………… 26

2.2.1. General....................………………………....…….………………… 26

2.2.2. Government Provided Facilities…………………………......………… 26

2.2.3. Government Provided Services.....……...........................................… 27

2.2.4. Facilities Maintenance/Housekeeping ………….….……...……..….. 28

2.2.5. Conservation of Utilities....................………….…….………………. 29

2.2.6. Government Provided Equipment.....…………….……………….…. 29

2.2.7. Inventory Procedures and Inventory Document.....…….……………. 31

2.2.8. Government Performance of Services.................….…………………. 32

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Section 03-01 – TRANSIENT AIRCRAFT SERVICES

3.1. Description of Services/General Information……………………… 33

3.1.1. Transient Aircraft Services Mission………………………………….. 33

3.1.2. Hours of Operation

3.1.3. Service Provider Vehicles……………………………

3.1.4. Operator’s License…………………………………………………..… 36

3.1.5. Maintenance Documentation Procedures ………

3.1.6. In-Process Inspection (IPI) Program …………………

3.1.7. Tool Management Program ……………………..…………………….. 37

3.1.8. Portable and Installed Hoists ……..……

3.1.9. Supply Requests ……………….……………………………………… 38

3.1.10. Transient Services General Requirements ………

3.1.11. Government Furnished Technical Orders, Publications and Forms

3.1.12. Quality Control (QC) ………………..…………………

3.1.13. Air Force Innovation through Employee Awareness (IDEA) Program. 45

3.1.14. Product Improvement Program (PIP)………………………………….. 45

3.1.15. Miscellaneous Requirements ………………………………………… 46

3.1.16. Transient Aircraft Arrival Services………

3.1.17. Transient Aircraft Distinguished Visitor (DV) Services ……………... 48

3.1.18. Transient Aircraft Processing/Inspection Services …………………….. 48

3.1.19. Transient Aircraft Departure Services ………………………………… 49

3.1.20. Special Event Services ………………………………………….…

3.1.21. Emergency Events Services ……….………………………………

3.1.22. Divert Aircraft Services …………………………………….…………. 52

3.1.23. LOX Servicing Carts and Support Equipment Maintenance…………... 52

Section 03-02 - Services Summary

3.2. Services Summary……………………………………………………. 54

3.2.1. Performance Thresholds

Section 03-03 - General Information

3.3. General Information………………………………………………….. 56

3.3.1. Acronyms …………................…………………………………………. 56

3.3.2. Definitions.........………………………………………………….…

APPENDICES

Appendix 2A – Applicable Publications

Appendix 2B – Required Reports………...…………………………………. 67

Appendix 2C – Collateral Tasks…

Appendix 2D – Service Provider Furnished Property (Vehicles)……….…… 69

Appendix 2EA – Government Furnished Property (Facilities)……….……

Appendix 2EB – Government Furnished Property (EAID)…………………… 73

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Appendix 2EC – Government Furnished Property (Non-EAID)

Appendix 2ED – Government Furnished Equipment/Materials (Tools)..…...… 76

Appendix 2EE – Government Furnished Property (CSM)…………………….. 88

Appendix 2EF – Government Furnished Property and Services (Training)…... 89

Appendix 2EG – Government Furnished Property (PWCS)

Appendix 2F – OPLANS and Support Agreements……………….………… 91

Appendix 3A– Historical Workload…………………………………………. 93

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SECTION 01-01

EXPECTATIONS

1.1. MISSION

1.1.1. MISSION OVERVIEW The mission of the 325th Maintenance Group (MXG)

Transient Aircraft Service Provider is to provide superior transient aircraft services, aircraft emergency response service for both in-flight emergency and ground emergency, as well as other performance work statement requirements.

1.1.2. GOAL AND OBJECTIVES

1.1.2.1. Provide world class transient aircraft services and aircraft emergency response service to meet 325th Fighter Wing (FW), tenant and deployed unit mission objectives.

1.1.2.2. Conduct safe, efficient, and effective transient aircraft and aircraft emergency response services.

1.1.2.3. Meet customer needs, as well as field unit and MAJCOM requirements, to maintain superior performance and customer satisfaction. Continually improve the quality of training processes through experience, revised training methods, process improvement, and by internal and government inspection results to ensure the service provider’s ability to meet or exceed all

Performance Work Statement (PWS) objectives.

1.1.2.4. Ensure readiness of personnel and equipment.

1.1.2.5. Protect the environment; zero environmental Notices of Violation (NOV) and no unresolved complaints.

1.1.2.6. Preserve “Team Tyndall’s” resources through a proactive safety program.

1.1.2.7. Establish a culture which integrates risk management in all operational decisions.

1.1.2.7.1. Zero Class A or B mishaps. Protect and preserve human and equipment resources.

Continually reduce the number of personnel injuries and cost of mishaps; working toward zero mishaps and injuries. Maintain equipment in serviceable condition to continually support transient, wing, and tenant aircraft missions.

1.1.2.7.2. Reduce ground safety mishaps with the goal of eliminating them completely.

1.1.2.8. Maintain combat readiness posture to support exercises, contingency taskings, and other training or operational requirements.

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SECTION 02 –01

APPLICABLE TO ALL SERVICES

2-1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

2.1.1. ALL SERVICES. The service provider shall:

2.1.1.1. Meet the requirements and responsibilities of the Transient Aircraft Services at Tyndall

AFB, FL.

2.1.1.2. Provide fully trained, qualified, and knowledgeable professionals who are customer service oriented.

2.1.1.3. Ensure quality work performance in accordance with applicable performance thresholds.

2.1.1.4. Partner with the Tyndall AFB community to continuously improve the quality of the programs and services offered in support of the 325 FW mission.

2.1.1.5. Comply with publications, DOD, AF, ACC/CAF, wing, and base instructions, plans, AFOSH and AFI Safety Standards identified in Appendix 2A.

2.1.1.6. Understand, for the purpose of this PWS, Transient Alert (TA) is synonymous with

Transient Aircraft Services.

2.1.2. PERSONNEL QUALIFICATIONS. The service provider shall:

2.1.2.1. Ensure personnel who perform transient aircraft service have at least three years of recent (within past five years) military aircraft maintenance experience. This experience must be documented in the individual’s training record.

2.1.2.2. Ensure personnel who perform Liquid Oxygen (LOX) equipment maintenance have at least one year of recent (within past five years) LOX equipment maintenance experience. This experience must be documented in the individual’s training record.

2.1.3. PERSONNEL. The service provider shall:

2.1.3.1. Provide an on-site contract manager and alternate(s) who shall be responsible for the performance of services outlined in the PWS.

2.1.3.2. Submit the names and phone numbers of its corporate company officers, parent companies, and parent company officers to the CO prior to the pre-performance conference.

Changes to the list shall be submitted to the CO within three days after any change. This information may be provided to other Government agencies or activities for official use only.

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2.1.3.3. Furnish, in writing to the CO, the names and phone numbers of the contract manager and all service provider management and supervisory personnel. The CO shall be notified immediately whenever changes are made.

2.1.3.4. Ensure the manager and alternate(s) are able to read, write, speak, and understand

English.

2.1.3.5. Ensure the manager and/or alternate(s) have full authority to act on behalf of the service provider on all matters relating to daily operation of this contract.

2.1.3.6. Ensure the manager and/or alternate(s) are available during normal airfield operating hours and be within 30 minutes of Tyndall AFB to meet on the installation with government personnel. After normal airfield operating hours, the manager and/or alternate shall be within

60 minutes of Tyndall AFB.

2.1.3.7. Ensure the manager or alternate(s) attend contingency meetings, briefings and participate in exercises involving transient/wing/tenant/deployed aircraft, as notified.

2.1.4. SERVICE PROVIDER EMPLOYEES. The service provider shall:

2.1.4.1. Ensure enough qualified/certified personnel are available to accomplish all PWS requirements. Service provider employees shall perform all maintenance in accordance with applicable DOD, AF, ACC/CAF, wing, and base instructions and supplements, plans, and all applicable aircraft, equipment and general support TOs, Work Cards (WC), Job Guides (JG), and

Checklists (CL).

2.1.4.2. Exercise management, operational control and retain full responsibility for performance requirements set forth in this PWS. The Government will not exercise any direct supervision over the service provider’s employee performance under this contract.

2.1.4.3. Maintain a safe and efficient work environment, protect military operations and assets, and maintain high standards of job performance. Service provider employees involved with illegal drugs, other controlled substances or abuse alcohol pose unacceptable risks to safe and efficient operations.

2.1.4.4. Establish a program and comply with provisions for a Drug Free Work Force to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.4.5. Be subject to substance abuse testing as a result of an AFI 91-204, Paragraph 2.7.4.

investigations when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO may identify service provider employees to be tested for substance abuse.

All expenses related to drug testing of employees are the responsibility of the service provider.

2.1.4.6. Accomplish the specified testing using a certified (i.e., a certified lab that meets

Department of Health and Human Services (DHHS)/Substance Abuse and Mental Health

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Services Administration [SAMHSA] certification) medical substance abuse testing facility.

Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation.

2.1.4.7. Not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, and general well-being or operational mission of the installation to include its population, equipment, and facilities as determined by the CO.

2.1.4.8. Not employ any person who is an employee of the Department of the Air Force (either military or civilian) unless such person has received waivers of any installation policies restricting employment or if such employment would be contrary to the policies contained in AFI

64-106, Paragraph 3 and DOD 5500.7-R, Chapter 2 unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

2.1.4.9. Not employ any person who is a spouse or dependent child of a Department of the Air

Force employee (either military or civilian) when such employment would create an actual or perceived conflict of interest.

2.1.4.10. Understand that off-duty employment of military personnel may interfere with the service provider's ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel, and permanent change of station orders. The abrupt absence of these personnel shall not constitute an excuse for nonperformance under this contract.

2.1.5. PERSONAL APPEARANCE. The service provider shall:

2.1.5.1. Show clear, continuous evidence of a professional workforce, present a neat well-groomed appearance, and be easily recognized as service provider personnel.

2.1.5.2. Wear distinctive clothing, i.e., shirt and embroidered identification badges bearing the company name and/or logo to include seasonal apparel such as jackets/coats. Ensure each employee’s last name is clearly depicted on outer garments; the employee’s first name or initial are optional. Rain gear is not required to have a name on it, shall be uniform in style and color and shall only be worn when precipitation has occurred within two hours, is occurring or is forecast to occur within two hours.

2.1.5.3. Ensure employee apparel is worn in a consistent manner throughout the organization.

2.1.5.4. Not wear the following apparel: clothing in a ragged and frayed condition, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, clothing with obscene or advertising logos exposed, undergarment type shirts worn as exterior clothing, gym or sweat suit apparel, or any clothing that in the judgment of the CO could present an unfavorable image and/or cast discredit upon the installation, its personnel, or the United States Air Force.

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2.1.5.5. Along with the Functional Commander (FC) and CO, determine the appropriate dress for situations not covered above or for which an interpretation must be decided. Personnel shall be in distinctive attire not later than (NLT) 30 days following contract start date and 30 days, thereafter, for newly hired employees.

2.1.5.6. As an option, while on flight line, be permitted to wear stocking/fleece caps without snaps or clips. Color of stocking or fleece caps shall be uniform throughout the contracted function. No other caps, hats, or head covers of any types are permitted without a waiver.

Personnel requesting the use of headgear on the flightline shall receive a briefing by the Wing

FOD Monitor and have a waiver letter provided by the service provider’s Program Manager.

Service provider personnel have the option of wearing ball caps when not on the flight line or in any manner not prohibited by AFI 21-101 Tyndall Sup 1, Chapter 14. Ball caps must be matching in color to the employee’s work clothing and must bear the company name or logo on the front of the hat.

2.1.5.7. During periods of warm weather, except in support of VIPs, be permitted to wear undergarments (T-shirts) as outer garments; however, undershirts must be plain, be uniform in color and may display the company logo only.

2.1.5.8. Ensure optional items are obtained at no additional cost to the government.

2.1.5.9. Ensure that clothes, jewelry, hairpieces, and accessories worn by contract personnel with access to the flight line do not present a potential FOD hazard IAW AFI 21-101, Chapter

14.

2.1.5.10. Ensure clothing worn by service provider personnel conforms to T.O. 00-25-172, Chapters 2 & 3, AFMAN 91-201, Paragraph 7.16., AFI 91-203, Chapters 24 and 43, Air Force

Consolidated Occupational Safety Instructions, and OSHA Standards.

2.1.6. SECURITY REQUIREMENTS:

2.1.6.1. The service provider shall ensure all employees have the appropriate security clearance required to perform the tasks specified in this PWS prior to the contract start date. Complete a

DD Form 254 and a Visitor Group Security Agreement (VGSA) prior to the start date of the contract IAW AFI 31-601 Paragraph 4.1 through 4.5.

2.1.6.2. The government assumes costs and conducts security investigations for secret security clearances. The service provider shall apply for all personnel security clearances within 15 days after contract award date and also within 15 days for newly hired employees. Interim clearance may be granted before National Agency Checks are completed.

2.1.6.3. PASS AND IDENTIFICATION ITEMS: The service provider shall ensure the following pass and identification items, required for contract performance, are obtained for employees and non-government owned vehicles. All employees shall in and out-process through the 325 MXG Unit Security Manager (USM) in order to obtain a DoD Common Access

Card (CAC) and a Restricted Area Badge.

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a. AF Form 75, Visitor/Vehicle Pass (temporary until an DOD CAC card is issued), will be issued by the Security Forces, Pass and Identification Office, upon proof of employment, insurance, ownership of vehicle, and a valid driver’s license.

b. DoD CAC, all personnel shall obtain a CAC NLT contract start date. Newly assigned personnel shall obtain a CAC within 5 duty days of starting work.

c. AF Form 1199, USAF Restricted Area Badge. An AF IMT 2586, Unescorted Entry

Authorization Certificate, must be completed and signed by the 325 MXG USM before a Restricted Area Badge will be issued. Service provider employees must have a completed Access National Agency Check with Inquiry (ANACI) investigation before receiving a Restricted Area Badge

2.1.6.4. RETRIEVING IDENTIFICATION MEDIA: The service provider shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc.

2.1.6.5. LISTING OF EMPLOYEES: The service provider shall maintain a current listing of employees. The list shall include the employee's name, social security number, and level of security clearance. The list shall be validated and signed by the company Security Manager and provided to the contracting officer, and 325 FW/IP within the first 30 days of hire date.

2.1.6.6. SECURITY MANAGER: The service provider shall appoint a security manager, in writing, for on-base contract performance. IAW AFI 31-601, ACC Sup, Paragraph 1.6.2.

Security Manager shall:

2.1.6.6.1. Obtain training through the Information Security Program Manager (ISPM or IP) within 90 days of assignment or contract start date, whichever is shorter. All newly assigned security managers will notify the ISPM within 15 days of assignment to be scheduled for security manager training.

2.1.6.6.2. Be a full-time position or an additional duty position.

2.1.6.6.3. Be responsible for implementing the information security training program, developing supplemental training tools, and assessing the health of their programs on a continuous basis.

2.1.6.6.4. Develop and maintain a security manager’s handbook IAW AFI 31-401, ACC Sup, paragraph 1.3.6.11.

2.1.6.6.5. Attend ISPM hosted security manager meetings.

2.1.6.6.6. Oversee the unit or staff agency information security self-assessment program.

2.1.6.6.7. Report security incidents immediately, but no later than by the end of the first duty day to ISPM.

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2.1.6.7. SECURITY EDUCATION AND TRAINING: The Service Provider Shall:

2.1.6.7.1. Be required to participate in the government's in-house and web-based security training program under the terms of the contract. The government will provide the contractor access to the on-line system.

2.1.6.7.2. Request ISPM approval when employees require Information Security work center training. The ISPM must approve the contractor's enrollment in any web-based training course.

2.1.6.7.3. Conduct and/or ensure personnel receive initial (Self-paced power point slide, unit OI and NATO Familiarization) and annual training IAW AFI 31-401, Chapter 8. Tailor training to mission needs.

2.1.6.7.4. Ensure training is documented and records are properly maintained.

2.1.6.8. FOR OFFICIAL USE ONLY (FOUO): The service provider shall comply with AFI 31-

401, Attachment 2.

2.1.6.9. ADDITIONAL SECURITY REQUIREMENTS: The Service Provider Shall:

2.1.6.9.1. Notify the ISPM in writing when the contractual services and/or performance has been completed or terminated.

2.1.6.9.2. Debrief individuals having access to classified information or security clearance eligibility when they terminate employment, have their access suspended, terminated, or have their clearance revoked or denied IAW 31-401, Paragraph 8.11.

2.1.6.9.3. Appoint an individual in writing, other than the unit security manager, to conduct a semiannual security self-inspection. A program review completed by the ISPM or their designee may satisfy the requirement for one of the semiannual self-inspections.

2.1.6.9.4. Conduct and document applicable security access briefings IAW AFI 31-401, Paragraph 8.10.

2.1.6.10. REPORTING REQUIREMENTS: The service provider shall comply with AFI 71-

101V4, Chapter 3. Service provider personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of

DOD personnel, service provider personnel, resources, and classified or unclassified defense information.

2.1.7. PHYSICAL SECURITY. The service provider shall:

2.1.7.1. Be responsible for safeguarding all government property provided for service provider use (facilities, equipment, and materials).

2.1.7.2. Establish and implement methods to ensure no keys issued to the service provider by the government are lost. Unauthorized persons shall not use government issued keys.

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2.1.7.3. Not duplicate any keys issued by the government. Key control procedures shall be included in the Property Control Plan.

2.1.7.4. Immediately report to COR or contracting officer any occurrences of lost or duplicated keys.

2.1.7.4.1. Contact the Civil Engineering (CE) lock shop to have affected locks replaced or re-keyed in the event building keys are lost or duplicated. The service provider is responsible for any costs associated with replacement of locks or keys.

2.1.8. TRAINING RESPONSIBILITIES.

2.1.8.1. GOVERNMENT PROVIDED TRAINING.

2.1.8.1.1. The government Weapons Standardization Section (WSS) will furnish training to arm/safe weapons systems on F-22 aircraft IAW the appropriate AFI/ACC/CAF/T.O. Training shall be both initial and recurring.

2.1.8.1.2. The government will provide initial and annual training or training materials for fire extinguisher, F-22 egress, Hydrazine and forms documentation.

2.1.8.1.3. The government will provide one-time training to service provider personnel assigned duties as manager/custodian of hazardous waste accumulation point, equipment custodian, TODO, security and facility manager.

2.1.8.1.4. The government will provide AGE training on any new type equipment acquired and for newly hired service provider employees during the contract period. Training will be furnished by the 325th Maintenance Squadron AGE section.

2.1.8.1.5. The government will provide computer based training (CBT) for airfield driver training and certification.

2.1.8.2. EMPLOYEE TRAINING. The service provider shall:

2.1.8.2.1. Utilize Integrated Maintenance Data System (IMDS) to track and schedule contract government-required employee training (one time and recurring). The Government will provide training and access to IMDS.

2.1.8.2.2. Provide all training required to meet the requirements of this PWS, unless otherwise specified herein or as otherwise approved by the CO. The service provider is required to maintain training and experience records on each employee, which reflect the desired qualifications necessary to perform the tasks identified in this PWS. In developing training and testing, consideration shall be given to base-assigned type aircraft, aircraft that most often frequent Tyndall AFB (10 or more annual average, calculated at the beginning of the fiscal year using the previous 2 fiscal years data) and general procedures. The service provider shall

TYNDALL TRANSIENT AIRCRAFT SERVICES Page 13 document training for the aircraft/equipment and procedures in employee’s training records.

Service provider shall notify COR when service provider furnished training is to be accomplished.

2.1.8.2.3. Ensure only qualified personnel clear red X conditions, NRTS, danger tags, and IPIs using criteria outlined IAW AFI 21-101, Chapter 14, TO 00-20-1, Paragraph 2.23, Chapter 5, and TO 00-20-3 chapter 3 and 4.

2.1.8.2.4. Ensure personnel who sign off red X symbols have, as a minimum, 4 years aircraft maintenance experience and minimum 6 months maintenance experience on the specific weapons system mission/design/series (MDS) or equipment on which the maintenance task was performed.

2.1.8.2.5. Make sure personnel that clear red X conditions are task qualified on the aircraft or equipment systems and components. This qualification and training shall be documented in the employees training record.

2.1.8.2.6. Ensure personnel who clear red X conditions complete the special certification process and are identified on the Special Certification Roster (SCR) IAW AFI 21-101, chapter 14.

2.1.8.2.6.1. Develop and maintain an installed aircraft/engine intake/inlet/exhaust training and certification program applicable to F-15, F-16, F-22, and F-35 aircraft. Other aircraft may be added to the certification program when deemed necessary by the Chief COR, FC or CO.

2.1.8.2.6.1.1. Certifiers (aircraft inlet/intake/exhaust) will be appointed by the MXG/CC and tracked on the SCR IAW AFI 21-101, Table 14.1.

2.1.8.2.6.1.2. Each certified technician is required to be recertified annually on each type aircraft by a certifying official. Recertification is accomplished by having the technician demonstrate they can perform the task(s). A QC PE may be used to satisfy this requirement if the QC evaluator is a certifying official.

2.1.8.2.6.2. The contractor Program Manager shall be the final authority on SCR action approvals for their employees.

2.1.8.2.6.3. The SCR shall be reviewed and signed semi-annually by the contractor Program

Manager to verify all entries are current and accurate and to ensure task certifications have been completed.

2.1.8.2.7. Develop and maintain a written test for tow team members and tow team supervisors.

All personnel involved in towing operations are required to score an 80 percent corrected to 100 percent. The test shall be accomplished annually and include towing information applicable to all aircraft assigned to Tyndall AFB and those that frequent Tyndall AFB (10 or more annual average, calculated at the beginning of the fiscal year using the previous 2 fiscal years data, excluding

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KC-10, KC-135, C-5, C-17, C-40, & C-130 aircraft). Test shall be patterned after the test given to military tow members and approved by the COR and Contracting Officer.

2.1.8.2.8. Provide airfield driver training to all newly hired personnel and annually thereafter.

2.1.8.2.8.1. Document the initial training on the checklist in AFI 13-213, Tyndall Supplement, Attachment 5. The completed checklist shall be maintained in the employees training records.

2.1.8.2.8.2. Employees shall also complete the USAF Airfield Driving CBT. The CBT is required prior to obtaining an AF IMT 483, and annually thereafter.

2.1.8.2.8.3. Airfield Management will initially issue an AF IMT 483 when provided with the CBT and the completed Attachment 5 checklist. The AF IMT 483 requires annual renewal. Annual CBT results and a passing grade on a test provided by Airfield Management are required for renewal.

2.1.9. ENVIRONMENTAL PROTECTION.

2.1.9.1. COMPLIANCE. The service provider shall:

2.1.9.1.2. Operate Government furnished and/or service provider furnished equipment and facilities in accordance with federal, state, county, and local environmental protection regulations and plans.

2.1.9.1.3. Not disturb any facilities without consultation with the Environmental Flight and shall abide by state, federal, and local requirements related to the base Installation Restoration Plan for

Asbestos and Lead Based Paint (LBP).

2.1.9.1.4. Identify a point of contact (POC) for environmental issues by contract start date and submit, in writing to the CO, the Hazardous Material Management Office (HAZMO), the

Hazardous Waste Management Flight and the MXG Environmental office. Submit changes as they occur.

2.1.9.1.5. Ensure support of the Environmental, Safety and Occupational Health Compliance

Assessment and Management Program (ESOHCAMP). Government ESOHCAMP evaluations

(Tier 3) are performed every three years by an external team (personnel outside of the base) and an internal team (Tier 2 inspections performed by base personnel) on an annual basis. Perform

Self-Inspections as required by the Base IG. Compliance with federal, state, local and Air Force environmental regulations and laws are evaluated.

2.1.9.1.6. Comply with all Base Environmental plans as applicable. Ensure all employees are familiar with the plan. Have a self-evaluation program in place that ensures compliance with referenced environmental regulations and laws. Environmental plans can be found at the following hyperlink: https://eis.af.mil/cs/edash/aetc/tyndall/default.aspx.

2.1.9.1.7. Participate in the base recycling program as provided in the base Integrated Solid

Waste Management Plan. Precious metals shall be turned in to base supply receiving/turn-in https://eis.af.mil/cs/edash/aetc/tyndall/default.aspx

TYNDALL TRANSIENT AIRCRAFT SERVICES Page 15 section. Metal type waste, i.e., steel, iron, etc., or any other type of waste material targeted for recycling under the base recycling program shall be recycled and (or) disposed in accordance with base policies.

2.1.9.1.8. Comply with applicable requirements of the Tyndall AFB Storm Water Pollution

Prevention Plan, including the development and implementation of best management practices to prevent any contamination of storm water runoff from the service provider’s work sites.

2.1.9.1.9. Become an active participant in the base storm water pollution prevention program, and must not undertake any practices which would lead to violation of provisions of the base storm water discharge permit.

2.1.9.1.10. Ensure pre-treatment of wastewater generated including, but not limited to, that from aircraft and vehicle washing, parts washing, fuel tank accumulation, and floor cleaning. Perform pre-treatment of such waste waters with the use of an Oil Water Separator when it is determined necessary to meet the influent requirements of the base wastewater treatment system.

Wastewater shall not be disposed of into any storm water sewer system or into surface drainage channels or swales.

2.1.9.2. EMERGENCY RESPONSE. The service provider shall:

2.1.9.2.1. Have on-hand Government provided expendable and compatible materials or equivalent for hazardous material spill containment and cleanup. The amount of absorbent material shall be sufficient to absorb expected spills or leaks that may occur during normal operations.

2.1.9.2.2. Place absorbent material (fuel spill pads or other absorbent as appropriate to the spilled material) on leaks and spills that occur in the service provider operating areas (regardless of cause or fault).

2.1.9.2.3. Ensure HAZMAT spills, regardless of size, are reported to the 325 CES/CEAN

Environmental Flight at 283-4346, IAW the base spill plan.

2.1.9.2.4. Contain and cleanup HAZMAT spills to protect property or water drainage systems

IAW the base spill plan. The service provider is liable for cleanup costs associated with spills or releases caused by the service provider or sub-contractor. If Air Force personnel conduct cleanup, the service provider shall reimburse the Air Force for costs to include supplies, equipment, personnel and other miscellaneous expenses.

2.1.9.2.5. Reimburse the Government for remediation undertaken to clean up releases by the service provider and for civil or criminal fines or penalties for an environmental infraction caused by the service provider or subcontractor. The service provider is responsible for paying regulatory agency, e.g., OSHA, NRC, etc., fines, that are a result of contract operations.

2.1.9.3. HAZARDOUS MATERIAL (HAZMAT). The service provider shall:

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2.1.9.3.1. Ensure hazardous materials used at Tyndall AFB in the performance of this contract are properly tracked IAW AFI 32-7086, Hazardous Material Management. Chemical authorizations shall be completed using the AF approved HAZMAT tracking system to complete an AF Form 3952 prior to procurement of any hazardous materials. Turn-in or recycling of empty HAZMAT containers shall be accomplished when required.

2.1.9.3.2. Ensure personnel who work with or may potentially come in contact with HAZMAT, their immediate supervisors, and unit environmental coordinators accomplish and document the virtual shop level Pollution Prevention (P2) training within 90 duty days of assignment to the work-center IAW DoDI 4715.4 section 4.2.6.

2.1.9.3.3. Ensure Hazardous Material Flammable Liquid Storage Cabinets comply with TAFBI

32-2001 (29 CFR 1910. 106).

2.1.9.4. HAZARDOUS WASTE. The service provider shall:

2.1.9.4.1. Comply with Tyndall AFB Waste Minimization. Hazardous waste shall be managed

IAW 40 Code of Federal Regulations (CFR), Parts 260-271 and 49 CFR, Parts 171 and 172.

2.1.9.4.2. Ensure proper collection, handling, storage and disposal of all regulated wastes.

2.1.9.4.3. Follow waste training requirements found in the base Hazardous Waste Management

Plan (HWMP), Chapter 6. At this time, the regulated waste streams are used absorbent pads and spent fluorescent light bulbs. TA does not require a formal initial accumulation point as detailed in Chapter 5 of the HWMP but must maintain training records within the work center.

2.1.9.4.4. If an initial hazardous waste accumulation point is established, identify a primary, alternate and supervisor POC for the point and submit in writing to the CO and the Hazardous

Material Management Office (HAZMO) and Hazardous Waste Office and the MXG

Environmental office. Submit changes as they occur.

2.1.9.5. HAZARDOUS COMMUNICATIONS (HazCom). The service provider shall:

2.1.9.5.1. Establish and maintain a Hazardous Communications Program in accordance with 29

CFR 1910.1200. Ensure materials have as a minimum.

1) Authorization from the base.

2) An MSDS (manufacturer-specific) immediately available (hard copy or electronic is acceptable as long as it can be immediately produced).

3) A label (manufacturer’s original preferred, DD form 2522 from HMIRS acceptable) on the materials that.

a) Identifies the material inside the container

b) The manufacturer

c) The hazards of that material

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2.1.9.5.2. Provide HAZMAT offices with copies of MSDSs for hazardous materials used, proposed for, or brought on base IAW FAR clause 52.223-3(b) & (c) and 52.223-5(c).

2.1.9.5.3. Establish and maintain a Hazardous Waste Training Program for personnel.

2.1.10. OCCUPATIONAL SAFETY AND HEALTH The service provider shall:

2.1.10.1. Establish a safety program for employees consistent with requirements of Occupational

Safety and Health Administration (OSHA) standards. The service provider is solely responsible for compliance with the OSHA (Public Law 91-596) and the resulting standards, OSHA

Standard 29 CFR 1910, 29 CFR 1926 and AFI 91-203 requirements. The service provider is responsible for the safety and health of their employees and subcontract employees. The service provider is not required to comply with AFOSH standards except as needed to protect AF resources, e.g., facilities, to include hangars and industrial areas, equipment and AF personnel.

2.1.10.2. Perform required personal exposure assessments and medical surveillance.

2.1.10.3. Provide personnel protective equipment (PPE) and training consistent with applicable standards. Personnel will use reflective vests/belts/accessories while conducting activities during hours of darkness or periods of reduced visibility IAW AFI 91-203, paragraph 14.5.10.2.

2.1.10.4. Allow Air Force Safety, Fire Protection, and Bioenvironmental Engineering officials access to service provider's workplace to evaluate working conditions of Air Force personnel or facilities. The Government bioenvironmental (BE) evaluations may be used in support of the service provider program.

2.1.10.5. Identify and report safety hazards and mishaps IAW AFI 91-204 paragraph 1.3.3. and

AFI 21-101 Chapter 2. Implement a system that shall immediately identify and report safety hazards, mishaps, and reportable incidents involving Air Force personnel, facilities, aircraft or equipment to the Government representative and Wing Safety Office.

2.1.10.5.1. Assist the Government safety office in the investigation and reporting of mishaps.

Mishap investigation and reporting of accidents involving a service provider employee shall be the responsibility of the service provider. Immediately notify the Government COR, Wing

Safety Office, Wing Command Post and CO of a serious injury or on-the-job death of a service provider employee.

2.1.10.5.2. Allow the Wing Safety Office to conduct work site visits of service provider operations to ensure Government facilities and equipment are used and maintained IAW OSHA and AFI safety standards and applicable TOs. Take action as directed by the CO to correct unsafe conditions/hazards identified during the visit.

2.1.10.5.3. Be responsible for or assist in securing the mishap scene and impounding evidence/wreckage until released by the Incident Commander (IC), Recovery Operations Chief

(ROC) or the FC. If an improper procedure or unsafe condition exists, which places personnel or

TYNDALL TRANSIENT AIRCRAFT SERVICES Page 18 equipment in jeopardy, the Government COR and CO shall be notified and appropriate action shall be initiated to resolve the situation.

2.1.10.6. Ensure protective equipment and safety devices (rails, guards, shields, wheel brakes, ram locks, etc.) are properly used on Government provided equipment to include industrial equipment IAW equipment specific TO's, AFI 91-203, Chapters 7, 16, 18, and 24.

2.1.10.7. Ensure anti-tripping devices/mats/bridges are used in walkways and high traffic areas within Government provided hangars and facilities.

2.1.10.8. Comply with base traffic instructions.

2.1.10.9. De-arm only captive munitions loaded on base assigned F-22 aircraft for which

Weapons Standardization Section (WSS) training has been conducted and documented. WSS will de-arm all other aircraft.

2.1.10.10. Report to the COR and/or CO any malfunction on Government Furnished Equipment

(GFE) requiring safety evaluation.

2.1.10.11. Ensure personnel, who operate vehicles on the flight line, are properly licensed, certified and trained. Vehicles shall only be operated by holders of a valid/current license and

IAW the terms of any restrictions of that license.

2.1.10.12. Allow Department of Labor OSHA inspectors right of entry to inspect any place of employment operated by the service provider. They are, for the most part, "NO NOTICE" inspections. Notify the Safety Office if an OSHA inspector visits the site unescorted by an Air

Force Safety Technician. If an Air Force inspector or COR observes a potential OSHA violation, he/she will report the violation to the service provider Program Manager for correction and to the CO.

2.1.11. CONTINGENCY.

2.1.11.1. MISSION ESSENTIAL CONTRACTOR SERVICES The service provider shall develop and maintain a Mission Essential Services Plan in the form of a Contractor Regulation

(CR) that will establish continuation of services during periods of crisis, such as a natural disaster, national wartime mobilization, or other crisis that involves Tyndall AFB. This plan shall describe the efforts the contractor shall employ to ensure continuous support of efforts requiring transient aircraft services. Ensure the contingency plan contains, as a minimum, a listing of employees who have a military mobilization recall commitment (active reserve, inactive reserve, Army/Air National Guard or military retiree under age 60). "Key employees," who are subject to military recall, shall be listed separately. One copy of the CR shall be provided to the CO not later than 60 days following the contract start date. Submit an updated

CR to the CO within 30 days after changes occur.

2.1.11.2. LABOR STRIKE The service provider shall develop and maintain a strike plan in the form of a CR that establishes procedures to cope with labor disputes among its workforce. One

TYNDALL TRANSIENT AIRCRAFT SERVICES Page 19 copy of the strike plan shall be provided to the CO for acceptance at the pre-proposal conference.

Changes to the plan shall be submitted to the CO within 30 days of occurrence.

2.1.11.3. The service provider shall understand that due to the critical importance of this service contract, the Government may take over performance of this contract in the event of a period of non-performance. In such event, the services will be performed exclusively by Government employees at the direction of the CO and FC or IAW the TAFB Strike Plan, in the event of a strike. The service provider shall not interfere in any way with Government performance. The service provider shall, under such circumstances, permit the Government to use any essential service provider-furnished property. The Government will equitably compensate the service provider for the use of such property.

2.1.11.4. The service provider shall participate in the development of Government plans that involve service provider controlled resources.

2.1.12. EMERGENCY PLANS AND SERVICES. The service provider shall:

2.1.12.1. Provide support for functional requirements outlined in Tyndall AFB Operational plans identified in Appendix 2F and any future Operational Plans developed in support of Tyndall

AFB.

2.1.12.2. Provide services as required by the CO to support base OPLANS, support agreements and weather evacuation support. Service provider may be required to support an activation or exercise of contingency plans, or emergency plans, outside normal duty hours.

2.1.12.3. Respond to and provide services for emergency situations (e.g., structural fires, accidents, etc.) as required by the CO. The CO will notify the on-site manager or alternate if this should occur. Extended service hours shall be negotiated under the "Changes" clause.

2.1.12.4. Use the priorities established by Tyndall AFB Operations Plans or the 325 FW

Command Post if the activation or exercise of multiple contingency plans generates conflicting support requirements. If the service provider cannot accomplish routine workload due to the activation or exercise of a contingency plan, the Government will not take remedial action against the service provider for non-support of lower priorities. A surge in contract requirements beyond the capability of the service provider may be augmented by the Government at its option when the Government perceives that mission accomplishment is endangered.

2.1.12.5. Develop a Disaster Control & Severe Weather Aircraft/Equipment Protection Plan, in the form of a CR, IAW AFI 21-101, Paragraph 3.9.25. Develop comprehensive plans to support protection of equipment in the event of severe weather.

2.1.13. ANTI-HIJACKING. The service provider shall be familiar with the 325 FW Anti-

Hijacking Plan and 325 MXG Emergency Action Checklist and comply with the actions outlined in that plan that pertain to transient aircraft services.

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2.1.14. RECORDS MANAGEMENT. The service provider shall:

2.1.14.1. Be responsible for creating account, maintaining, and properly disposing of government records generated during the life of the contract, IAW Air Force Records

Information Management System (AFRIMS) and applicable mandatory directive listed in

Appendix 2A.

2.1.14.2. Appoint a Records Custodian (RC) in support of the Records Management, Privacy

Act (PA), and Freedom of Information Act (FOIA). Maintain records in accordance with AFI

33-322, AFMAN 33-363, and AFRIMS.

2.1.14.3. Freedom of Information Act Program (FOIA). Comply with DoD 5400.7-R, DoD

5400.7-R, AF Supplement & ACC Supplement. If the service provider receives a FOIA request, immediately notify the Chief COR and CO. If directed by CO, immediately hand-carry the request to the Base FOIA manager for processing.

2.1.14.4. For Official Use Only (FOUO). Create and maintain FOUO material IAW DoD

5200.1 and AFI 33-129.

2.1.15. SERVICE PROVIDER MOBILIZATION/CHANGEOVER

2.1.15.1. The Government may conduct site visits in service provider operated facilities in conjunction with the solicitation of offers for the follow-on contract.

2.1.15.2. In the event the follow-on contract is awarded to other than the incumbent, the incumbent service provider shall provide reasonable support to the Government and the successful offeror to ensure an orderly changeover and minimize any impact on the entire operation. With regard to the successor service provider's access to incumbent employees, a recruitment notice may be placed in each facility.

2.1.15.3. The incumbent service provider shall provide sufficient numbers of personnel to conduct a joint inventory of Government-furnished equipment (GFE), Government-provided facilities, publications, accounts, records, etc., with the successor service provider and

Government representative to ensure inventories/accounts are accurate and complete.

2.1.15.4. The incumbent service provider shall ensure shortages, equipment/tool condition issues, and other contract requirement issues are rectified prior to relinquishing GFE accounts to the Government.

2.1.15.5. Any costs associated with finalizing the contract after the end of the final contract period (after successor service provider changeover) shall be included in the Target Cost in

Section B. If award is made to the incumbent service provider, this cost will be inapplicable.

2.1.15.6. Successor Service Provider Changeover: The successor service provider shall jointly work with the existing workforce to assume full responsibility of functional areas on the contract performance start date. The successor service provider's mobilization schedule shall be

TYNDALL TRANSIENT AIRCRAFT SERVICES Page 21 coordinated with affected activities and managed to preclude any adverse impact on the transient/wing/deployed unit missions. The successor service provider shall provide sufficient number of personnel to conduct a joint inventory of Government-furnished equipment (GFE), Government-provided facilities, publications, records, accounts, etc. with the incumbent service provider and Government representative(s) to ensure inventories/accounts are accurate and complete. The successor service provider shall ensure shortages and excesses are identified prior to assuming GFE accounts from the Government.

2.1.15.7. Coordinate with the incumbent service provider to obtain directives necessary to meet the requirements of this PWS. These directives shall be used for informational purposes until these directives are published by the successor service provider and accepted by the CO.

2.1.16. PLANS AND SUPPORT AGREEMENTS. The service provider shall:

2.1.16.1. Provide input to various plans/agreements, e.g., Host Tenant Support Agreements

(HTSAs), Inter-Service Support Agreements (ISSAs), Operations Plans (O Plans), Exercise

Plans (ExPlans), etc.

2.1.17. GOVERNMENT OBSERVATIONS.

2.1.17.1. The FC will be responsible for continuous observation of the service provider's performance IAW the Quality Assurance Surveillance Plan (QASP) (325 th

Maintenance Group

Operating Instruction 21-139). The FC will exercise these responsibilities through the Chief

COR, his/her staff, and in connection with frequent visits by headquarters ACC inspection teams, 9AF, and other authorized Government personnel who shall be permitted to observe service provider operations to ensure that the contract and standards are met. All areas of this contract shall be subject to Government surveillance IAW FAR 52.246-4.

2.1.17.1.1. Discrepancies discovered during government evaluations shall require the contractor to provide a corrective action, in writing, to the COR within five working days after receiving the discrepancy. Written notices of incomplete or unacceptable performance issued by the CO will require the service provider to reply, in writing, to the CO within 15 workdays after receipt.

2.1.17.1.1.1. The service provider shall identify root causes of Government identified incomplete or unacceptable performance.

2.1.17.1.1.2. The service provider shall explain how the fix will be incorporated throughout the service provider workforce.

2.1.17.1.1.3. The service provider shall identify if this is a repeat finding (repeat finding: has happened more than once within the service provider’s entire workforce in a 30 calendar period).

2.1.17.1.1.4. The service provider shall identify what management actions are being incorporated to mitigate Government identified incomplete or unacceptable performance/repeats throughout the service provider workforce.

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2.1.17.1.2. The service provider shall develop a detailed plan or process to correct repeated discrepancies and their causes (a second occurrence of the same type of discrepancy identified in the past 90 days) that were…