SSJ Kiosk Maintinance.pdf

This is a Single Source Justification (Simplified Acquisition) document for kiosk maintenance services. The document outlines a contract requirement by the Department of the Air Force Air Mobility Command (6 CONS/PKA) for remote monitoring services, on-site repair/replacement, and on-site services for an existing DynaTouch machine (Model: QueueKiosk, Serial Number: DYN218427-004).

The justification explains that DynaTouch is the only viable source since they own the proprietary software integral to the system's operation. Four potential vendors (Kiosk Group, Ombe, Elo, and Qmatic) were contacted, but only one confirmed that a new system and software would be needed to meet requirements. The contract (PR number FA481425TF020) is for preventive maintenance only, with any new unit/software purchases to be handled separately. The document was approved on February 4, 2025 and indicates this is not a Bridge Action under the AF Bridge Action Reduction Plan.