Ryan Center Q A 27 Sept 2022.pdf

Ryan Center Facility Maintenance and Access Control

FA4800-22-Q-0011

Questions Due to CONS by 23 September 2022

Answers posted on SAM.gov 27 September 2022

1. Q. Will a lift be required to change tiles, clean vents and change blue lights?

A. Regarding air vent cleaning. A couple of rooms have high ceilings (Approx. 36 feet). Periodic cleaning of these vents will be accomplished by contractor personnel working on a government provided lift using a government provided backpack vacuum cleaner. Historically this was performed 2 times in the last 2 years. However, cleaning will be as needed.

2. Q. Will the contractor be required to change lights throughout the building?

A. Light fixtures throughout building are all Light Emitting Diode (LED) including the recessed CAN fixtures in the high ceiling rooms.

3. Q. PWS mentions KTR required to provide tools however the customer pointed out tools were provided by government what is required?

A. It was noted at the site visit that there are some hand tools are made available to the contractor for use in the performance of minor facility maintenance. However, the contractor is still ultimately responsible for management, transportation, tools, supplies, equipment, and labor necessary to perform this requirement when tools are not available from the government.

4. Q. Is the testing of the generators ever performed on the weekend?

A. Testing of the Buildings Emergency Standby Generators is conducted by CE during normal business hours. The contractor’s involvement would be answering alarms/notifications and resetting systems.

5. Q. What are the hours of operation?

A. Question regarding hours of operation. IAW Performance Work Statement (PWS), the Normal hours of operation are 0730 to 1630 Eastern Standard Time (EST), Monday - Friday, excluding federal holidays. After hours support outside of these hours is for emergency response for alarms/notifications.

If the surge requirement option is exercised, the 0730-1630 operating hours would be extended

IAW PWS.

The contractor escorting other personnel is to support maintenance activities. Other visitors that require escort are escorted by the Ryan Center personnel requiring that visitor to enter the center.

6. Q. How is the contractor notified when required to respond to the afterhours call?

A. the COR is notified of an issue with the building, the site lead is notified to possibly call in a KTR worker to trouble shoot by following office standard operation procedures (within 1 hour of notification). If not resolved the KTR will call workorder into CE.

7. Q. Is the KTR required to change filters?

A. No, only required to perform maintenance checklist.

8. Q. Is the KTR required to check the gas lines (turn on/Off)?

A. No this contract does not deal with gas at all

9. Q. Are the maintenance workers cleared or uncleared?

A. All maintenance workers are unclear and will require an escort by this KTR

10. Q. How often is the UPS system monitored?

A. A quarterly Maintenance check is performed on the system.

11. Q. Is the KTR required to respond to server temperatures being low? If so what temperatures?

A. KTR is required to respond to high temps or any temperature/humidity outside of acceptable operating range. The acceptable operating temperatures and sustainability of equipment at elevated temperatures is sensitive information and is disclosed to the personnel who work in the facility on a need-to-know basis. One hour after hours response is the expectation.

12. Q. Should the past performance come from a specific timeframe?

A. Contractor should provide recent and relevant past performance from within the last 3-5 calendar Years

13. Q. May offerors provide a past performance example from a named Subcontractor?

A. A subcontractor’s past performance may NOT be used unless the work performed was as Joint Venture.

14. Q. Can we use a font size smaller than the required in tables and charts?

Yes, you may; however, it must be legible when printed. If it is not legible when printed, it will not be evaluated.

15. Q. Will the government provide office and storage space for the contractor?

We provide a desk, computer and sufficient workspace. Storage is a premium, so it depends on what they want to store, if its general items to do the job (which we provide the items for) then yes storage is provided, outside of that, no.

16. Q. Is the bidder to include the Representations, Certification, and Other Statements section with fill-ins into the proposal? If so, please indicate where this section should go.

A. Volume I Price: Refer to Addendum to FAR 52.212-1 Instructions to Offerors – Commercial Items page 44 of solicitation for further guidance.

17. Q. Is the contractor responsible for maintaining and repairing HVAC systems, plumbing systems, and electrical systems, or is the contractor only to monitor these systems and initiate a repair/trouble call with the 633rd Civil Engineering Squadron when required?

A. All systems are repaired by CE, contractor observes what is happening, annotates and relays information to CE or repairing entity for a trouble call.

18. Q. If the contractor is to maintain and repair the mechanical systems, will the government please provide inventories of the following:

a. 2.1.3.3 HVAC, including the number of filters, their sizes, and MERV ratings

b. 2.1.3.4 Electrical Systems

c. 2.1.3.5 Plumbing systems, including number of sinks, toilets, number of filters, etc.

d. 2.1.3.6 Structural systems

e. 2.1.3.7 Fire protection and alarm systems

A. This is not applicable all systems are repaired through CE

19. Q. 2.1.3.6.1 Ceiling and Floor Tiles: Will the contractor be responsible for supplying ceiling and floor tiles?

A. Government provides ceiling and floor tiles

20. Q. 2.1.4.2 Custodial Management: Will the contractor be responsible for performing all custodial services in the building? If so, please provide inventories – i.e., number and sizes of restrooms, offices, number of fixtures in restrooms, number of windows and blinds, etc.?

2.1.4.10 states the contractor will be responsible for sweeping and vacuuming floors, cleaning windows, etc.

A. Custodial services are provided by the base, the sweeping and vacuuming is on an as needed basis throughout the building and all supplies to do this are provided by the government, the contractors ARE NOT custodians, the mentioned cleaning is in relation to certain situations where the need arises.

21. Q. 2.1.4.3 Grounds Maintenance: Will the government please provide the number and sizes of decorative beds to be maintained? Will the contractor be responsible for providing replacement plants (flowers and trees) when required?

A. Four 20' X 20' beds, we provide all materials needed, no cost to the contractor

22. Q. 2.1.7.6 Open and close the security office: What are the normal opening and closing times of the security office? Do these times line up with the normal operating hours of 0730 to 1630?

A. Yes 0730-1630 are normal operating hours (does not take surge into consideration)

23. Q. Will the government provide a pricing spreadsheet, including ELINs to be priced, services required? Will the maintenance services be priced separately from the custodial services and from the ground’s services?

A. There is NO cost to the contractor

24. Q. In reference to solicitation FA4800-22-Q-0011, will the contractor be required to have a facility clearance at time of award?

A. They would be required to have at least a Secret, we are ok waiting on someone to obtain the TS

END OF QUESTIONS.