Q&A.pdf

QUESTION AND ANSWER DOCUMENT

Requirement: Sterilizer Maintenance Services

03 July 2019

Q1: Can you provide the previous contract number and name the current contractor servicing the equipment?

A1: The previous contract number is FA4626-15-C-0002 and the current contractor is Steris Corporation.

Q2: Under the current contract, the contractor provides annual chamber cleaning on the sterilizers.

Do you also require this coverage on the new solicitation?

A2: Yes, this service will be required.

Q3: What type of response time would be required under the new contract? Standard response time from the OEM will be two-hour phone call back and 24-hour onsite if hard down and 48-hour onsite if the unit is still operational but needs attention.

A3: The OEM standard that is referenced is satisfactory.

Q4: In Section 2.1 of the PWS, it staes that the contractor will perform calibrations of the equipment. Prior iterations of this contract called for chamber cleanings and not calibrations.

A4: This should include both calibration verification and chamber cleaning.

Q5: In Section 2.2 of the PWS, it states that the washer will receive 1 PM annually, this unit currently gets 4 PMs per year, per the OEM.

A5: The PWS will be updated to reflect 4 PMs per year.

Additionally, please see the attached updated version of the Performance Work Statement for this requirement.

ABIGAIL R. HEBERT, A1C, USAF

Contracting Specialist