Attachment 1 - DRAFT Performance Work Statement (PWS) - AW-139 Flight Simulator Training.pdf

DRAFT PERFORMANCE WORK

STATEMENT FOR

AW-139 FEDERAL AVIATION

ADMINISTRATION (FAA) LEVEL D

SIMULATOR TRAINING SERVICES

F.E. Warren Air Force Base, Wyoming

29 September 2025

Table of Contents

1. Description of Services

1.1. Basic Services

1.2. Specific Services

2. Services Summary

3. Government Furnished Property and/or Services

4. General Information

4.1. Quality Control

4.2. Quality Assurance

4.3. Security Requirements

4.4. Operational Security (OPSEC)

4.5. Anti-Terrorism

4.6. Location/Hours of Operation

4.7. Contractor Personnel

4.8. Records

1. Description of Services.

The contractor shall provide all management, tools, supplies, equipment, and labor necessary to provide AW-139 simulator training services for the 582 Helicopter Group, F.E. Warren Air Force Base, Wyoming, in accordance with all applicable federal, state, local laws and regulations and this performance work statement (PWS).

NOTE: Utilization of a commercial FAA Level D AW-139 simulator is required to ensure MH-139 pilots and special missions’ aviators are able to accomplish required “simulator only” emergency procedures per AFMAN 11-2MH-139V1, MH-139 Aircrew Training and AFMAN 11-2MH-139V3, MH-139—Operations Procedures.

1.1. Basic Services. The following items are required in the performance of this contract:

1.1.1. Use of AW-139 FAA Level D simulator. The contractor shall provide training for up to four (4) total aircrew (two (2) pilots and two (2) flight engineers) receiving training at one time.

1.1.2. As-needed training. When requested, the contractor simulator instructor shall provide the following training to aircrew members:

• Familiarization with cockpit instruments and equipment.

• All AW 139 normal and emergency procedures including but not limited to:

o Cockpit/Engines Pre-start Checks.

o Engine Starting.

o After Engine Start Checks.

o Pre Take-off Checks.

o In Flight Procedures (climb checks, cruise checks, pre-landing checks).

o Post Landing and Shutdown Procedures (post landing checks, pre-shutdown checks, engines and rotor shutdown checks).

• Engine management.

• Flight Management System (FMS) familiarization.

• Autopilot basic and upper mode functionality.

• Avionics malfunctions identification.

• System malfunction procedures (electrical, engines, hydraulics, fuel, transmission).

• Austere landing operations (including Brownout/White out operations).

• Normal and emergency procedures.

• Instrument Flight Rules operations.

1.1.3. AW-139 Simulator operator training. This will certify an individual to operate the simulator without an instructor from the contractor present.

1.2. Specific Services.

1.2.1. The contractor shall provide a minimum of 4 hours (dry) of AW-139 FAA Level D simulator hours.

1.2.2. The contractor shall provide no less than 10 hours of simulator availability per month (up to four personnel).

1.2.3 When requested, the contractor shall provide a qualified simulator operator who can provide in-person instruction on the items listed in section 1.1, inclusive.

1.2.4 The contractor shall provide simulator services beginning 24 Jan 2025.

1.2.5. The contractor shall allow scheduling of simulator time at least 30 days in advance of desired training dates.

1.2.6. The contractor shall not charge for cancellations made more than 5 days in advance of training date.

1.2.7. All training and simulator usage shall occur at the contractor’s facility.

1.2.8. The contractor is not responsible for providing transportation, meals or lodging.

1.2.9. The contractor shall bill for the following increments:

• AW-139 Dry (without contractor instructor) Simulator Time, billed per hour.

2. Services Summary.

The contractor service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission essential needs. For the Performance Objective to be met, service delivery must be in substantial compliance with applicable performance standards. The Performance Threshold describes the minimum overall levels of service delivery required for acceptable quality control. Failure to meet these Performance Thresholds means that contractor Quality Control is unacceptable. The following is a list of the key performance objectives that will be verified as contractually compliant by Government personnel; however, inspection of any contract requirement is authorized.

Performance Objective

PWS

Para.

Performance Threshold Method of Surveillance

SS-1: Provide AW-139 FAA Level D Simulator training.

1.1 and 1.2, inclusive

No more than 1 discrepancy per course.

Instruction is provided IAW this

PWS.

- Customer Feedback

SS-2: Coordinate training schedule.

1.2.5 No more than 1 discrepancy per

course.

Contractor schedules class dates IAW this PWS

- Customer Feedback

3. Government Furnished Property and/or Services

3.1. NONE

4. General Information.

4.1. Quality Control.

The contractor is required to control the quality-of-service delivery and offer to the Government for acceptance only services which conform to contract requirements. The overall control of quality must meet the specified performance thresholds for each requirement in the Services Summary.

4.2. Quality Assurance

The Government will evaluate the contractor’s performance to ensure services are received. The Government will evaluate the contractor’s performance through on-site observations and receipt of customer complaints. The Government will investigate complaints received from customers. The Government shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Remedies for non-conforming services will be resolved IAW the applicable Inspection/Acceptance clause.

4.3. Security Requirements.

4.3.1. REAL ID-Compliant Identification.

IAW DoDM 5200.08V3_DAFMAN 31-101V3_DAFGM 2024-01, Installation Perimeter Access Control. Base access and Common Access Cards (CAC) requests will require REAL ID-Compliant identification for Base access and CAC creation. Failure of the vendor to ensure personnel have REAL ID-compliant identification will result in denial of Base access and CAC requests.

NOTE: Contractor access to the base is NOT anticipated as services shall be provided off the installation.

4.4. Operational Security (OPSEC).

The contractor shall adhere to the following minimum requirements in support of this requirement:

4.4.1. All contractors, subcontractors, their employees, associates, and consultants who have access to critical information and indicators must comply with the Air Force-sponsored Operations Security (OPSEC) program.

4.4.2. OPSEC is an information-related capability that preserves friendly essential secrecy by using a process to identify, control, and protect critical information and indicators. If critical information and indicators are disclosed, it could allow adversaries or potential adversaries to identify and exploit friendly vulnerabilities leading to increased risk to mission failure or the loss of life. The desired effect of OPSEC is to influence the adversary’s behavior and actions by reducing the adversary’s ability to collect and exploit critical information and indicators about friendly activities.

4.4.3. Responsibilities:

4.4.3.1. Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Controlled unclassified information (CUI) may only be transmitted as directed in this PWS.

4.4.3.2. The Contractor shall not post to company websites, publications, newsletters, or other media any images, data, or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract should be coordinated through the CO.

4.4.3.3. Prior to seeking approval through the F. E. Warren AFB Public Affairs, any information to be released outside of official U.S. Government channels, via any media (to include electronic communications), must be approved through an OPSEC review. All personnel must promptly report OPSEC-related incidents, issues, and concerns to the host-unit OPSEC coordinator.

4.4.3.4. Contractor shall restrict access to those individuals with a valid need-to-know who are actually providing services under the contract. Further dissemination to other contractors, subcontractors, or other government agencies and private individuals or organizations is prohibited unless authorized in writing.

4.4.4. Because observation of events, operations, physical changes, etc., may reveal National Security information, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties. Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793. Therefore, contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data/information, or observed events that reveal sensitive government operations, personnel, equipment, including, but not limited to:

4.4.4.1. Tactics, techniques, and procedures, production, or work schedules, any visible or concealed modifications, upgrades, additions to vessels, aircraft, or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, vehicle, vessel, or aircraft movements; specialized equipment orders, deliveries, shipments, etc. Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract shall be reported to the CO.

4.4.4.2. Government issued badges, identification shall be removed and/or concealed from plain sight when off base and shall not be left in vehicles or unprotected areas. Badges and passes may not be duplicated, copied, or loaned to others. Lost or stolen identification badges, vehicle passes, etc., will be immediately reported to the CO, and/or Installation Security Office.

4.5. Anti-Terrorism

4.5.1. Notification: If the Contractor (contract employees/subcontractors) identify any suspicious activity, they shall contact the Base Defense Operations Center (BDOC) at 307-773-3501 (On-installation)/Missile Security Control (MSC) at 307-773-2701 (Off-installation) and notify the CO and COR (if appointed) that they contacted the BDOC and/or MSC.

4.6. Location/Hours of Operation.

4.6.1. Location.

4.6.2. Normal Hours of Operation. The contractor shall perform the services required under this contract during the hours of 0730 to 1700. The contractor may work (with prior approval of the CO) extended hours to adequate training at no additional cost to the Government.

4.6.3. Recognized Holidays. The contractor is not required to provide service on the following days, unless otherwise noted:

• New Year's Day (January 1).

• Birthday of Martin Luther King, Jr. (Third Monday in January).

• Washington's Birthday (Third Monday in February).

• Memorial Day (Last Monday in May).

• Juneteenth National Independence Day (June 19).

• Independence Day (July 4).

• Labor Day (First Monday in September).

• Columbus Day (Second Monday in October).

• Veterans Day (November 11).

• Thanksgiving Day (Fourth Thursday in November).

• Christmas Day (December 25).

If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

4.7. Contractor Personnel.

4.7.1. Contract Manager: the contractor shall provide a contract manager who shall be responsible for the performance of the services. The name of the contract manager shall be provided to the CO in writing prior to the beginning of the first performance period. The contract manager must be able to read, write, speak, and understand English.

4.7.1.1 The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this agreement.

4.7.2. Contractor Employees: the contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

4.7.2.1. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

4.8. Records. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS. If requested by the Government, the contractor shall provide the original record, or a reproducible copy of any such record within five (5) business days of receipt of the request.