Atch 3 Technical Performance Questionnaire 20240419.docx

DWDM Maintenance Support Service

TECHNICAL & PAST PERFORMANCE RESPONSE QUESTIONNAIRE

Source Selection Sensitive (when filled-out) IAW FAR 2.101 and FAR 3.104

Instructions: Fill-in offeror name in footer. For each factor below, in the first table provide a detailed description of specific tasks performed for that factor. Use the reference table to provide a minimum of one (1) and up to five (5) references per factor to support the experience claimed in the first table. Limited to a twenty five (25)-page submission.

Factor 1. Technical Experience. Five (5) years of experience within the Seven (7) year period immediately preceding release of this Request for Quote (RFQ), providing DWDM Ciena Maintenance Support Services, as more specifically described below in Factor 1. The experience called out in Factor 1 is for work which is the same or substantially similar to the work activities and tasks described in the respective factor. Provide reference and contact information to support the experience claimed by offeror. If offeror intends or proposes to use an entity other than offeror to fulfill a requirement or a portion thereof (e.g. a sub-contractor or other teaming partner), please provide ALL the requested information for that entity as well.

To Be Considered Technically Acceptable for Factor 1: The offeror’s responses evidence the offeror (or the entity other than offeror which offeror intends or proposes to use to fulfill a requirement or portion thereof) has five (5) years of experience within the seven (7) year period immediately preceding the release of this RFQ, performing the same or substantially similar work to the work activities and tasks described in each of the factors and the referenced statement of work (SOW) paragraph(s). References provided must support the experience claimed by offeror.

Factor 1, Ciena Maintenance Support Services. At least Five (5) years of experience within the Seven (7) year period immediately preceding release of this RFQ. Use the narrative block to provide a detailed description of EACH task performed related to providing DWDM Ciena Maintenance Support Services identified in the table immediately below (Reference Statement of Work).

- Experience with providing maintenance of 15 Ciena 6500 DWDM nodes, including software support during maintenance period.

- Must provide 24/7 tech support.

- The warranty must extend to all Certified Ciena 6500 and end devices listed per warranty coverage and support and software installed at the time of this warranty.

- The contractor shall be Ciena 3926, 5142 & 6500 certified and have a minimum of five (5) years verifiable experience successfully installing and working with network systems. Installers must have certification to ensure warranty continues for covered existing and newly installed DWDM/OTN components.

- What DWDM Ciena Maintenance Support Services have you previously provided? Please describe in detail. Ensure number of years of specific experience is listed below.

|_|Yes |_|No

Narrative (please type in form and use as much detail as necessary to respond):

Past Performance Reference #1, Factor 1 (required)

(Firm Fixed Price [FFP] or Cost)

Check as appropriate

|_| P |_| S

POC Name:

Phone #:

Email:

Past Performance Reference #X, Factor 1 Repeat this block as necessary up to maximum of five (5)

(Firm Fixed Price [FFP] or Cost)

Check as appropriate

|_| P |_| S

POC Name:

Phone #:

Email:

Sub-Contracting Arrangements (e.g. Teaming Arrangements).

If your company is not performing ALL the work, you must fill-in the contemplated sub-contracting arrangement in Table 1 below for percentage of work performed by sub-contractor(s) and then fill in the percentage of work in Table 2 that will be performed by your company as the Prime Contractor. Sub-contractor arrangements include, but are not limited to, the following types of relationships: prime/sub-contractor, mentor/protégé, joint venture, etc. If a sub-contractor arrangement is not applicable and ALL the work will be performed by your company as the Prime Contractor, please indicate 0% in Table 1 and complete all fields in Table 2 accordingly.

Standard Of Acceptability: The offeror’s responses provide sufficient information for the Government to determine whether or not the offeror contemplates a sub-contracting arrangement and, if so, indicates the name of each sub-contractor, identifies the task and the percentage of work to be performed by each party (E.g. prime and subcontractor), and provides sufficient information for the Government to determine that the offeror as a whole (E.g. Prime/sub combined) has the ability to perform the requirements of this solicitation. For example, if the offeror is claiming the experience of another entity to meet factor 1, it would follow that entity would be identified as a teaming partner below.

Table 1

Table 2 Prime Contractor (Name Here) Percentage of Work Performed by Prime Contractor Work Description Prime Contractor Would Perform

Offeror:________________________

RFQ FA461023Q0015

Attachment 3