Question and Answer 2021 09 21.docx

This document contains a question and answer session and details of a federal solicitation. The solicitation from the Department of the Air Force Air Mobility Command seeks a contractor to provide a 24/7 helpdesk to maintain Unified Capable Command Post Console systems at 14 locations. The helpdesk is required to sustain and maintain the console systems, which enhance command, control, communications and computer systems at Air Mobility Control Center command posts through digital recording capabilities and integration with radios and Voice over Internet Protocol switches. Bidders should price one trip to each of two locations, Rota and Ramstein, for each option period of the base year plus three additional years, totaling four trips to each location.