Amend_1_Atch_2_C-21_Sim_PWS_11Jul18.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

C-21A (LR-35) PILOT SIMULATOR TRAINING

11 July 2018

1. DESCRIPTION OF SERVICES.

1.1. BACKGROUND. The C-21A is a derivative of the Learjet 35 corporate aircraft that supports Department of Defense (DoD) operational support and executive airlift requirements.

Air Mobility Command (AMC) acquires pilot classroom and simulator training from civilian flight training centers. The C-21A fleet commenced an avionics upgrade in 2017 to ensure compliance with National Airspace System mandates in 2020. This avionics upgrade will lead to major changes in the simulator configuration referenced in paragraph 4.12. The USAF C-21A fleet is scheduled to be fully modified in 2020. The USAF will transition to the new configuration as soon as practical following fleet modification.

1.2. SCOPE. Required training includes classroom and simulator training in the following courses: Initial, Refresher, Instructor, Senior Officer, Proficiency, and a Government Use Simulator Period. Contractor personnel shall conduct training for all Air Force C-21A aircrews in accordance with approved Air Force syllabi. USAF operating procedures shall be used in all simulator courses. Trainees from other USAF airlift communities may attend Initial Instructor course. Training shall be conducted at a Title 14, Code of Federal Regulations (14 CFR) Part 142 approved training center. To be considered qualified, each contractor must possess an applicable training program approved under 14 CFR Part 142 applicable to the Learjet 35.

1.3. SPECIFIC SUPPORT SERVICES.

1.3.1. Initial Pilot Training. The contractor shall conduct C-21A Initial Pilot Training. Initial Pilot Training shall be to the standard equal to that of a civilian “type rating” during an initial qualification course. A training class will normally consist of 4-6 trainees and up to 8 classes per year are estimated. The contractor shall collaborate with the government Contracting Officer Representative (COR), or COR designated Subject Matter Expert (SME) to identify, sequence, and develop academic and simulator profiles consistent with the USAF Pilot Initial Qualification Syllabus. C-21A Initial pilot training shall not culminate with a “Type Check”, but rather with a USAF administered flight evaluation on the last scheduled simulator training day. The contractor shall present classroom Crew Resource Management/Threat and Error Management (CRM/TEM) training which addresses human factor issues and hands on application of CRM/TEM concepts during simulator training. As a minimum, the CRM/TEM training shall address the elements referred to in paragraph 1.3.9, Crew Resource Management/Threat and Error Management.

1.3.2. Semi-annual Refresher Pilot Training. The contractor shall conduct classroom and simulator C-21A Refresher Pilot Training. Class sizes may vary from 2 to 8 pilots and up to 200 trainees per year are estimated to require training. Refresher training will include a comprehensive review of aircraft systems, normal and emergency procedures, aerodynamic characteristics, and performance. The contractor shall provide two distinct semi-annual profiles such that approximately one-half of aircraft systems and associated emergency procedures are covered each semi-annual refresher. These semi-annual periods correspond to the first and second 6 calendar month blocks of the year and align with standard USAF training cycles. The contractor shall collaborate with the COR, or designated SME to identify, sequence, and develop simulator profiles for refresher training courses. The contractor shall provide classroom-presented crew CRM/TEM training which addresses human factor issues and hands on application of CRM/TEM concepts through Line Oriented Flight Training (LOFT)/Mission Oriented Simulator Training (MOST). As a minimum, the CRM/TEM training shall address the elements referred to in paragraph 1.3.9, Crew Resource Management. The last simulator training day will consist of proficiency training using customer developed training profiles. At the discretion of the Government, a USAF/ANG examiner pilot may attend the last scheduled simulator training day to complete an AF flight evaluation. During these periods, a contractor employee will operate the simulator and will collaborate with the AF instructor or trainees to optimize training received.

1.3.3. Annual Refresher Pilot Training. The contractor shall provide an annual profile that provides a complete review of aircraft systems and associated emergency procedures. A training class will normally consist of 2 pilots and up to 4 trainees per year. The annual refresher will contain all classroom material and simulator maneuvers presented during the two semi-annual refresher profiles.

1.3.4. Instructor Pilot Training. The contractor shall conduct C-21A Instructor Pilot Training.

A training class will normally consist of 4 pilots and up to 6 classes per year are estimated. The contractor will collaborate with the COR, or designated SME to identify, sequence, and develop academic and simulator profiles consistent with the USAF Instructor Aircraft Commander Syllabus. The course will consist of a classroom phase up to five days that addresses principles of instruction consistent with FAA-H-8083-9A, Aviation Instructor’s Handbook, a comprehensive aircraft systems review, and a simulator phase up to three days with an emphasis on right seat flying in an instructional environment.

1.3.4.1. Initial Instructor. Contractor shall conduct initial instructor training that presents material consistent with FAA-H-8083-9A. This course may be up to two days in length and embedded with that addressed in para 1.3.4. Trainees from other USAF airlift communities may attend this course with up to 4 attendees per year.

1.3.5. Three Day Senior Officer Training. The contractor shall provide aircraft qualification training for senior military officers. Annual requirements may vary and could range up to 4 classes in a given year. Class composition will normally consist of one senior officer pilot and one USAF instructor pilot to share instructional responsibilities with the contractor. Training shall be focused on acquainting the senior officer with aircraft systems, normal and emergency procedures of the C-21A. Training shall be three consecutive days. The course will provide ground training sessions to introduce the fundamental systems and procedures associated with the aircraft. Training shall also include simulator training sessions consisting of normal and emergency procedures and CRM/TEM skills IAW paragraph 1.3.9.

1.3.6. Two Day Pilot Proficiency. The training will normally consist of two pilots per class with one to two classes per month. Pilot proficiency training will provide practice in aircraft normal/emergency procedures and instrument approach procedures at unfamiliar fields.

Simulator training events each day will be preceded with up to a two-hour pre-brief and up to a one-hour debrief. During proficiency training, contractor or unit developed training profiles may be used with prior coordination with the contractor. At the discretion of the Government, a USAF instructor pilot may attend one or both days to instruct pilots on USAF unique procedures, or an examiner pilot may attend to administer an Air Force flight evaluation. During these periods, a contractor employee will operate the simulator and collaborate with the Air Force instructor to optimize training benefit.

1.3.7. Simulator Time. Simulator time will require the contractor to provide a fully functional simulator and qualified simulator operator. Type of training will be determined and administered by the government. Flight simulator time, although purchased on an hourly basis, will normally be purchased in no less than a 2-hour block of time.

1.3.8. eLearning Modules. The contractor shall provide online access to eLearning modules associated with cold weather and radar operations/thunderstorm avoidance. Trainees shall have unlimited access to the modules over the course of a fiscal year.

1.3.9. Crew Resource Management/Threat and Error Management (CRM/TEM).

With relation to CRM/TEM training, the contractor shall provide services IAW AFI 11- 290_AMC Supplement, Cockpit/Crew Resource Management Program. The contractor shall develop separate multi-media presentations and case studies for the Initial, Refresher (Continuation Training), and Instructor CRM/TEM courses. Case studies will be presented in an interactive format to exercise students’ decision-making and reasoning skills and, where appropriate, stimulate discussion. The government will provide the contractor yearly CRM/TEM Topic(s) of the Year (ToY) that contain “real world” CRM/TEM topics and source material references with which the contractor will develop applicable presentations. CRM/TEM ToYs will be integrated into the contractor’s existing CRM/TEM program where appropriate; a contractor syllabus revision is not required. ToYs will include timely topics regarding Mobility Air Force (MAF) aviation operations and relevant source material references. Source material references include: USAF Safety Center and AMC Safety Reports, aviation mishaps (civilian and military), Air Force Safety Automated System (AFSAS) information, Aviation Safety Action Program (ASAP) reports, Military Flight Operations Quality Assurance (MFOQA) analysis, AMC standardization/evaluation reports, FAA Advisory Circulars (AC) and Safety Alerts (SA), Line Oriented Safety Audit (LOSA) recommendations, and findings from the aviation industry. The contractor shall ensure personnel working with “Safety Privileged” information—such as AFSAS mishap reports--are appropriately trained and employ proper safeguards for the handling of Safety Privileged information. As a minimum, mishaps reviewed and analyzed during Refresher Training shall be changed annually by the contractor. CRM/TEM Core Curriculum shall focus on:

1.3.9.1. Situational Awareness. Includes knowledge and skill objectives for preventing the loss of situational awareness, skills for recognizing the loss of situational awareness, and techniques for recovering from the loss of situational awareness.

1.3.9.2. Crew Coordination/Flight Integrity. Knowledge and skill objectives covering the impact on aircrew performance of command authority, leadership, responsibility, assertiveness, conflict resolution, hazardous attitudes, behavioral styles, legitimate avenues of dissent, and team-building.

1.3.9.3. Communication. Includes knowledge of common errors, cultural influences, and barriers (rank, age, experience and position). Skills will encompass listening, feedback, precision and efficiency of communication with all members and agencies (i.e., Crewmembers, Weather, ATC, Dispatch etc.).

1.3.9.4. Risk Management/Decision Making. Includes risk assessment, the risk management process, tools, breakdowns in judgment and flight discipline, problem-solving, evaluation of hazards, and control measures.

1.3.9.5. Task Management. Includes establishing priorities, overload, underload, complacency, management of automation, available resources, checklist discipline, and standard operating procedures.

1.3.9.6. Mission Planning/Debrief. Includes pre-mission analysis and planning, briefing, ongoing mission evaluation, and post mission debrief. Also, specific tools and techniques to be used on operational missions.

1.3.9.7. Threat and Error Management (TEM). An aviation industry-recognized best practice, TEM is a structured, proactive systems approach by building multiple layers of defenses. TEM is intuitively, logically, and flexibly designed to identify, prevent, and mitigate threats and/or trap or mitigate inevitable human errors to avoid Undesired Aircraft States (UAS) and potential mishaps.

Effective Flight Path Management (FPM), Information Automation (IA) management, and the importance of TEM tools such as the roles of the Pilot Flying (PF) & PM and “Verbalize, Verify, and Monitor” (VVM) in mitigating threats and trapping errors cannot be over-emphasized.

1.3.9.7.1. Threats. Defined as events or errors that occur outside the influence of the flight crew, threats increase operational complexity and must be managed to maintain safety margins. All threats have the potential to negatively affect flight operations.

1.3.9.7.2. Errors. Errors are flight crew actions or inactions that lead to a deviation from crew or organization intentions or expectations, reduce safety margins, and increase the probability of adverse operational events on the ground or in flight. Unmanaged or mismanaged errors can lead to an UAS.

1.3.9.7.3. Undesired Aircraft States (UAS). Operational conditions where an unintended situation results in a reduction in margins of safety. A UAS is a result of ineffective Threat and Error Management and may lead to a mishap.

1.3.9.8. Flight Path Management (FPM). FPM is the planning, execution, and monitoring of the aircraft’s guidance, trajectory, and energy state. FPM applies anytime the aircraft is in motion—in flight or on the ground. All cockpit crewmembers must ensure that effective FPM is a primary and shared responsibility during all phases of flight. Flight Path Management is comprised of three aspects:

1.3.9.8.1. Planning. The process to development of a thorough understanding of the aircraft’s desired flight path. Planning is dynamic and includes changes driven by the mission, environmental considerations, and clearances from authorities, such as Air Traffic Control (ATC).

Note: For the purposes of this document, a clearance is the flight path of the aircraft, as normally defined by the assigned ATC clearance. Flight deck occupants, (typically two pilots or as necessary for the safe conduct of the flight), must hear/read, understand, anticipate its impact, and comply with the clearance. Other cockpit crewmembers, who have the training, ability, and authority to do so, should assist with clearance acceptance.

1.3.9.8.2. Executing. The process through which the aircrew controls the aircraft and achieves compliance with the desired flight path.

1.3.9.8.3. Monitoring. The process through which crewmembers monitor compliance with the desired (planned) flight path. Effectively monitoring the flight path is a critical TEM task that discovers and corrects FPM errors that might lead to flight path deviations or UAS. As a primary and shared responsibility, monitoring is equally as important as controlling the aircraft.

Monitoring requirements vary depending on phase of flight and on situations encountered within each phase of flight. Aircrews should anticipate flight situations or phases where they will be most vulnerable to flight path deviations (Areas of Vulnerability – AoV), and strategically manage workload and distractions to maximize monitoring during AoVs.

1.3.9.9. Mission Oriented Simulator Training (MOST). Training presented as a part of a CRM/TEM program in a realistic, operationally-based simulator environment in real time.

MOST is the USAF equivalent of Line Oriented Flight Training (LOFT). LOFT/MOST will provide actual time, realistic mission scenarios that demand crew coordination to safely complete the mission. LOFT/MOST scenarios will be based upon case studies presented in the classroom instruction and changed annually. An AMC Form 4031, CRM/TEM Skills Criteria Training/Evaluation, shall be completed and submitted for each refresher course described in paragraphs 1.3.2. and 1.3.3. that includes a LOFT/MOST scenario. MOST is not applicable to Pilot Initial or Senior Officer courses.

1.3.10. CRM/TEM Competency. Civilian/Contract CRM/TEM facilitators and simulator instructors will maintain competency as CRM/TEM instructors and will receive recurrent CRM/TEM training annually, or as directed by AFI 11-2C-21, Volume 1 or AFI 11-290_AMC Supplement.

1.3.11. Training Certificate. A Certificate of Training in contractor format shall be provided to students upon course completion.

1.3.12. Course Critique. Upon completion of training, the contractor shall provide each student with a copy of AMC OSA/EA Form, Student Course Critique. Students shall be afforded time to complete the critique in private and return it to their instructor in a sealed envelope for review by the contractor program manager. The contractor shall forward a completed copy of the course critique with the invoice.

1.4. DELIVERABLES.

Data Item

Title PWS Para

A001-

AC01

AMC Form 4031 1.3.9.9.

4.9.

A002-

AC02

AF Form 1522, ARMS Additional Training Accomplishment Report

4.8.1.

4.8.1.1.

4.9.

A003-

AC03

Course Syllabi/Course Descriptions

4.12.8.

1.5. ADDITIONAL DELIVERABLES.

1.5.1. Program Management Support. The Contractor shall designate a single point of contact (POC) responsible for the overall management and performance of the PWS. The contractor designee shall be responsible for all requirements of the contract. The Contractor shall provide the name and contact information of the designee to the COR within 10 business days after contract award. Any change to this POC shall be submitted to the COR within 5 business days prior to change.

1.5.2. Student Failure Notification Letter. The POC in Section 1.5.1 will immediately notify the COR electronically if a training student receives an unsatisfactory course grade. Also, if at any time throughout the course a student fails to comply with Air Force or contractor expectations in regards to conduct, course objective completion or performance electronic notification shall be immediately be made to the COR to determine the course of action with the student.

1.5.3. Certificate of Training. A Certificate of Training in agreed format between the Contractor and the COR shall be provided to the COR within 10 days of course completion for each student that completes course.

1.5.4. OSA/EA Student Course Critique. Every student must complete a Student Course Critique (template provided by the COR) at the end of each training to be collected by the contractor. Contractor shall upload and submit all critique forms electronically via WAWF within ten business days of training completion. The contractor will be provided the Student Course Critique Form Template upon award.

1.5.5. Student Hospitalization Notification. If treatment or hospitalization is required, the contractor shall ensure student receives medical treatment. As the student is a member of the armed forces, he/she shall be taken to the nearest military treatment facility, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment will be given first priority. The contractor shall notify A3T Program Manager and COR immediately, or, at maximum, within 8 hours after becoming aware of a student’s treatment and/or hospitalization. The contractor will not pay for any medical costs or medications on behalf of students. Payment for medical services, and prescribed medications, shall be managed through the military medical program.

2. SERVICES SUMMARY.

The Services Summary (SS) table below summarizes the most important performance objectives and thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this summary shall not detract from its enforceability or limit the Government’s rights or remedies afforded under this contract. Metrics shall be calculated quarterly unless otherwise specified.

Performance Objective PWS

Para Performance Threshold

Provide Initial Qualification Pilot Training IAW PWS requirements

1.3.1. COR shall receive no more than one valid student

complaint concerning quality of instruction during a training quarter.

Provide Semi-annual Refresher Pilot Training IAW PWS requirements

1.3.2. COR shall receive no more than one valid student

complaint concerning quality of instruction during a training month.

Provide Annual Refresher Pilot Training IAW PWS requirements

1.3.3. COR shall receive no more than one valid student

complaint concerning quality of instruction during a training quarter.

Provide Instructor Pilot Training IAW PWS requirements

1.3.4.

COR shall receive no more than one valid student complaint concerning quality of instruction during a training quarter.

Provide Senior Officer Training IAW PWS requirements

1.3.5. COR shall receive no more than one valid student

complaint concerning quality of instruction during a training quarter.

Provide 2-day Pilot Proficiency Training IAW PWS requirements

1.3.6. COR shall receive no more than one valid student

complaint concerning quality of instruction during a training quarter.

Provide Simulator Hours IAW PWS requirements

1.3.7. The contractor shall provide a fully operational, Level C full flight simulator 95% of the time.

3. GOVERNMENT PROVIDED PUBLICATIONS. The government will provide the publications below to the contractor after award.

Item Number

Publication Title Copies

1 T.O. 1C-21A-1 Flight Manual 1 Hardcopy 2 T.O. 1C-21A-1-1CL-1 Pilot Abbreviated Checklist As Required 3 T.O. 1C-21A-1-1CL-1-1 Pilot Fanfold Checklist As Required 4 AMC 23 C-21A Takeoff/Landing Data PDF 5 AFI 11-202, Volume 3 General Flight Procedures PDF 6 AFI 11-2C-21, Volume 1 Aircrew Training PDF 7 AFI 11-2C-21, Volume 3 Operations Procedures PDF 8 AFMAN 11-217, Volume 1 Instrument Flight Procedures PDF 9 AFMAN 11-217, Volume 3 Supplemental Flight Procedures PDF 10 AFI 11-290 (to include AMC

Supplement when available) Crew Resource Management Training PDF

11 AMC OSA/EA Form Student Course Critique PDF 12 AF Form 1522 Training Accomplishment Report PDF 13 AMC Form 4031 CRM/TEM Report PDF

4. GENERAL INFORMATION.

4.1. PERIOD OF PERFORMANCE. The period of performance consists of a twelve-month base period with up to four twelve-month option periods.

4.2. PLACE OF PERFORMANCE. C-21A (LR35) training shall be conducted at the contractor’s facility.

4.3. TRAVEL AND OTHER DIRECT COSTS. No contractor travel or other direct costs are required in support of this contract.

4.4. HOURS OF WORK. A training period is defined as the period of time when a student reports to the training facility to start a training session until the student leaves the facility at the end of the training session.

4.4.1. Training Times. The maximum length of a training day is 9 hours. All academic training shall be accomplished between the hours of 7:00 a.m. and 6:00 p.m. local time. The contractor shall make every effort to conduct simulator training between the hours of 6:00 a.m. and 10:00 p.m. local time. This time will include time for breaks and lunch periods.

4.4.2. Crew Rest. The minimum length for crew rest time between training periods will be 12 hours. This is a period of time between training periods that must be set aside for the student so that he/she is adequately rested to begin the next training session. This time must not be broken up into segments, and, therefore must be given as a solid block of time.

4.5. CLASS SCHEDULING.

4.5.1. Classes shall be scheduled by direct contact between individual unit training personnel and the contractor. Scheduling shall be accomplished after issuance of a task order by the Contracting Officer (CO) in accordance with the ordering clause Federal Acquisition Regulation 52.216-18 Ordering.

4.5.2. In the event agreement cannot be reached on scheduling of a class or classes, the matter shall be referred to the CO for resolution. The Government reserves the right to substitute pilots at its discretion.

4.6. CANCELLATION NOTICE.

4.6.1. The contractor will be fully compensated for the training, as if the training had actually taken place, for any schedule change made less than seven (7) calendar days from the start of class that results in reduced class size. If a student “no shows” on his or her scheduled training date(s) the contractor will also be fully compensated.

4.6.2. In the case of a personal emergency or emergent operational need within the cancelation timeline or after class start date (i.e. fatality, injury, illness, mission critical task, or an emergency which requires the scheduled training to be cancelled in the best interest of the government), the government shall not be liable for payment.

4.6.3. If a trainee departs after a class start date for reasons listed in para 4.6.2, or 4.8.2 and completes sufficient events to credit a portion of the class, the government may negotiate with the contractor for partial payment.

4.8. STUDENT ADMINISTRATION.

4.8.1. AF Form 1522 (ARMS Additional Training Accomplishment Report). Attached to the invoice and receiving report, the contractor shall forward AF Form 1522 with trainee names, signatures, and training completion date.

4.8.1.1. Complete the AF Form 1522 in accordance with the following instructions. Students or the contractor can complete the form. The contractor shall ensure that the information is accurate.

a. Last Name: Enter trainee last name.

b. SSN: Leave Blank.

c. Unit: Squadron trainee attached to for flying

d. Event Description: Enter course type, for example "Initial", "Refresher", or "Flight Simulator Training" as applicable.

e. Event Identifier: For Initial/Refresher enter G250, otherwise leave blank.

f. Date: Enter the course completion date.

g. Instructor Certification: Contractor signs here to indicate that the training was completed.

4.8.2. Unsatisfactory Performance.

4.8.2.1. Students whose academic progress does not meet the standards established for the course will continue in training and will be reported as stated below. If the contractor determines that a student should be released from training for any of the reasons listed in paragraph 4.8.2.3, he/she shall forward within 24-hours of the determination, a message to the COR, CO and the student’s unit of assignment. The student will remain in class until disposition instructions are received from the government. An informational copy of the message from the contractor (which was provided to the COR and the CO) will be furnished to the CO assigned to administer this contract.

4.8.2.2. If a pilot trainee has not met required proficiency standards after completion of the training outlined in the schedule and in the specifications herein, the contractor shall notify the COR within one business day.

Administrating Contracting Officer (ACO)

763 SCONS/PKB

510 POW/MIA Drive Bldg P40, Suite E1004 Scott AFB, IL 62225-5022 Phone: 618-256-9990 e-mail: Angela.Port@us.af.mil

Contracting Officer Representative (COR)

HQ AMC/A3TA-EA

Attn: OSA/EA Training Manager 402 Scott Drive, Unit 3A1 Scott AFB, IL 62225-5302 Phone: 618-229-3608 e-mail edwin.larson.1@us.af.mil

4.8.2.3. Reasons for releasing a student are:

4.8.2.3.1. The student’s academic progress fails to meet established course standards, and in the opinion of the contractor’s course supervisor, cannot satisfactorily complete the course.

4.8.2.3.2. The student’s physical condition, by reason of injury or illness, has changed to the extent that further training is deemed impractical.

4.8.2.3.3. An emergency develops which in the best interest of the AF, for compassionate reasons or for personal emergency, requires a student to be withdrawn from training either temporarily or permanently.

4.9. SUBMISSION OF INVOICE. By the end of the calendar month, the contractor shall prepare and submit electronically an invoice for the prior month’s courses via Wide Area Work

Flow (WAWF) to AMC/A3TA for acceptance of services rendered. The contractor shall attach copies of AF Form 1522, the student critique forms, and AMC Form 4031 to the invoice.

4.10. SECURITY REQUIREMENTS. Training is unclassified.

4.10.1. Physical Security. The contractor shall safeguard all government provided publications (if any) in the contractor’s possession.

4.11. QUALITY ASSURANCE. In accordance with the Federal Acquisition Regulation 37.6, 46.4, and clause 52.212-4 (Contract Terms and Conditions – Commercial Items), the government will evaluate the contractor’s performance under the contract. Any action taken by the COR, as a result of surveillance, will be in accordance with the terms of the contract. A Quality Assurance Surveillance Plan (QASP) detailing quality assurance/surveillance responsibilities, methods, procedures, and performance thresholds shall be issued with the contract. COR may periodically visit the contractor’s training facility to observe the contractor’s performance in person.

4.12. CONTRACTOR FURNISHED ITEMS AND SERVICES.

4.12.1. The contractor shall provide a simulator that is qualified by the Federal Aviation Administration (FAA) to Level C or better certification (as defined by 14 CFR Part 60, Appendix A) and capable of daylight visual replications, with a C-21A configured cockpit; the flight simulator shall duplicate all performance and handling characteristics of the C-21A aircraft. The contractor shall incorporate the necessary warning indicators and fault programs to allow the instructor to demonstrate all emergency and normal procedures to the students. In addition, the contractor shall ensure the following C-21A capabilities and components are in the simulator:

Fully operational/integrated Universal Navigation System (UNS-1B+)/Global Positioning

System (GPS) capable of providing GPS approach training for pilots Traffic Collision Avoidance System/Terrain Avoidance Warning System (TCAS/TAWS)

8.33 KHz VHF Radio Display

Operable Weather Radar Digital Electronic Engine Control (DEEC) Standby Pump Annunciator Lights Fuel Crossflow Indicator Light Park Brake Light Hot Mike Switch Military Spec Oxygen Masks in accordance with T.O. 1C-21A-1

4.12.2. When fleet-wide modifications are made to the C-21A aircraft, the contractor shall incorporate the modification(s) into the courseware, classroom displays, and CBT material no later than (NLT) 90 days of inclusion of the change into the C-21A Flight manual (T.O. 1C- 21A-1) or 90 days from receiving notification of the change from the COR. If the fleet-wide aircraft modification significantly impacts the configuration of the simulator, the contractor shall submit a proposal for modifying the simulator and scheduled downtime to the CO for negotiation and contract modification, as appropriate. When the contract is modified to incorporate the fleet-wide changes, the cost associated with the modifications will be negotiated at that time.

4.12.3. The contractor shall notify AMC/A3TA, with a courtesy copy to the CO, in writing when the contractor has completed the simulator configuration or if simulator configuration is already complete. The contractor then shall coordinate with AMC/A3TA to perform, at the contractor’s facility, a one hour demonstration of the simulator’s capabilities to an authorized government person (a qualified C-21A Instructor Pilot). The contractor shall complete a demonstration of the simulator and obtain FAA recertification, if required by the FAA to maintain certification, of the simulator by the performance start date.

4.12.4. Instructors shall be certified IAW 14 CFR Part 61 or Part 142. Initial pilot and senior officer classroom and simulator instruction shall be taught by instructors with a minimum combination of 3 years prior Pilot in Command (PIC) flight, classroom instructor or simulator experience in the C-21A or LRJET type. Refresher, instructor, and proficiency classroom and simulator instruction shall be taught by instructors with a minimum combination of 1 year prior PIC flight, classroom instructor or simulator experience in the C-21A or LRJET type.

4.12.5. The contractor shall also furnish all training materials, and any other equipment required to perform this contract except for the materials and publications that are identified to be government furnished.

4.12.6. USAF pilots shall have access to the most current CBT courseware compatible with government PC systems and hand-held devices (e.g. iPad Mini), and retain access for the duration of their assignment to the C-21A, typically three years. Courseware shall address C- 21A aircraft systems, normal, and emergency procedures, and to a level of detail consistent with initial and refresher training.

4.12.7. Other than the publications identified as Government Furnished in Section 3, it is the responsibility of the contractor to furnish all copies of the forms necessary to fulfill the requirements of this performance work statement.

4.12.8. Syllabus. The contractor shall submit an informational copy of all course syllabi or course descriptions to the government within 15 calendar days after award. In follow-on years, copies are only required if there is a change in the course or upon request of the COR. The syllabus or course description shall be submitted to HQ AMC/A3TA, 402 Scott Drive, Unit 3A1, Scott AFB, IL 62225-5302. The syllabus course description is reviewed and approved by the COR in coordination with C-21A subject matter experts. If changes to the syllabi are required due to AMC lead command requirements, (e.g. a command level change in simulator requirements or classroom training) the contractor shall submit a proposal to the CO if an increase in funding is required.

4.12.9. Tailored Training to Meet USAF Requirements.

4.12.9.1. USAF aircraft procedures and checklists detailed in paragraph 3 shall be used during training. The COR or designated SME will collaborate with instructor personnel to ensure they are up-to-date with these procedures and checklists. Flying unit personnel will travel to contractor facility to instruct/brief key personnel (instructors) on these procedures and checklists if necessary. In addition, government personnel will be available during normal weekday work hours for telephone inquiries from the contractor.

4.12.9.2. Training resources and facilities must be located in the Continental United States.

4.12.10. Emergency and Minor Medical Services. The contractor shall provide, to all students receiving training at the contractor’s facility, emergency minor medical services as normally provided to its own employees. If immediate hospitalization is required, the contractor will arrange for the student to be admitted to the nearest available hospital. The student, if a member of the Armed Forces should be admitted to a military hospital if possible. The contractor is not responsible for student hospitalization costs. The contractor shall notify the COR and student’s unit assignment within 24 hours after admitting any student to a hospital.

4.13. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE PRESIDENT

OR SECRETARY OF DEFENSE UP TO AND INCLUDING WAR: None of the services in this PWS are determined to be essential for performance during a crisis.

4.14. SAFETY. The contractor shall comply with the latest applicable Federal, State, Air Force, AMC, and Installation, regulations, instructions, policies, management plans, and requirements regarding personnel health, occupational and operational safety, and airfield operations. The COR shall provide copies of publications not available on the web and updates as they become available.

4.15. CONTRACTOR MANPOWER. In accordance with FY11 NDAA Section 8108, the contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Mobility Command via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.