COCESS_Past_Performance.pdf

MEMORANDUM FOR PROSPECTIVE EVALUATORS

FROM: 628TH Contracting Squadron 101 E. Hill Blvd Joint Base Charleston, SC 29404

SUBJECT: Past Performance Questionnaire

1. The 628th Contracting Squadron, Joint Base Charleston, SC is in the process of selecting a contractor for a Contractor Operated Civil Engineer Supply Store (COCESS).

2. One of the considerations in proposal evaluation is the verification of the Offeror’s past and present performance on contracts, which reflect the Offeror's ability to perform on the proposed effort. We depend on information received from agencies such as yours, which have had firsthand experience with an Offeror, for the evaluation of the Offeror's performance on those contracts.

3. Our areas of interest in the Offeror are summarized in the enclosed questionnaire. Please complete the questionnaire by indicating your rating and providing comments wherever applicable. For any ratings above or below satisfactory, please provide an explanation on how the contractor either exceeded your requirement or how the contractor failed to meet your requirement and attach it to your response. This can be a copy of a performance evaluation, discrepancy report, or other documentation. Once complete, please sign the document in the space provided.

4. Prospective offerors may be contacted regarding problem areas or concerns identified to see what corrective actions have been taken or will be taken. However, the individual's name completing the questionnaire will not be disclosed to the Offeror.

5. Your time and effort in providing this vital information is greatly appreciated and is critical to our evaluation. Please return the completed questionnaire as soon as possible but no later 01 June 2017. You may fax it to (843) 963-5183, attention Melisa Adams or email it to Melissa.Adams.21@us.af.mil.

6. If you have any questions, please contact Melissa Adams, Contract Administrator, at (843) 963-5197. Thank you for your cooperation and quick response to this request.

//SIGNED//

Melissa Adams Contract Administrator Attachment:

Past Performance Questionnaire mailto:Melissa.Adams.21@us.af.mil

PAST PERFORMANCE QUESTIONAIRE

The below-named contractor/offeror is being considered for award of a contract for Contractor Operated Civil Engineer Supply Store (COCESS) at Joint Base Charleston, SC. A primary consideration in our selection process is the contractor’s history of performance of similar efforts. Please make every effort to be thorough in your answers/comments. Completed questionnaires can be returned via fax, email or mail to the following:

MAIL: 628th Contracting Squadron/ LGCA Attn: Melissa Adams 101 E. Hill Blvd Joint Base Charleston, SC 29404

FAX: 843-963-5183

EMAIL: Melissa.Adams.21@us.af.mil

A. GENERAL INFORMATION

Offeror’s Name:

Address: ______________________________________________________________________

Telephone Number: ________________________ Point of contact: _______________________

B. RESPONDENT INFORMATION

Name: ____________________________________________

Title: _____________________________________________

Organization & Address:

Telephone: ___________________ FAX: __________________

Email: _______________________________________________

C. CONTRACT INFORMATION

Contract Title: _________________________________________________________________

Period of Performance: ____________________________

Contract Number: ________________________________

Total contract value, including modifications and Options: __________________________

Annual contract expenditures: ____________________________________________________

Total occupied square footage of facilities supported: __________________________________

Number of Fixed Price commodities provided under contract: ___________________________

Description of contract effort: _____________________________________________________

(Include whether the effort supported a multi craft facility maintenance operation providing building supplies, repair parts and system components to carpenters, electricians, heating, ventilation and air conditioning mechanics, plumbers, and entomologists)

D. PERFORMANCE INFORMATION

The Air Force will use your survey responses to determine a level of confidence, based on the offeror’s past performance record, concerning the offeror’s ability to successfully perform our requirement in accordance with the contract. Please assign the following performance level codes to each of the questioned areas listed below based on the contractor’s performance at your organization or installation. The confidence codes selected will indicate the degree of doubt concerning performance in each area.

RESPONDENT WILL NOT FURNISH ANY PAST PERFORMANCE INFORMATION TO

OFFEROR SUBMITTING A PROPOSAL FOR THIS SOLICITATION.

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

E

EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VG

VERY GOOD - The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or was satisfactory.

M

MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

UN

UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N/A NOT APPLICABLE - Unable to provide a score.

Please provide detailed narrative comments to support your ratings. At a minimum, please discuss each response for which you indicated E (Exceptional), M (Marginal) or UN (Unsatisfactory) in response to the questions below (use additional sheets, if necessary).

E. PERFORMANCE EVALUATION AREAS

Please use the above ratings and their assigned definitions to describe the offeror’s performance in the following areas:

E VG S M UN N/A

1. Contractor maintained acceptable level of in-stock items for immediate issue/purchase.

2. Contractor’s ability to order/receive/deliver acceptable levels of fixed-price non-stock items for issue/purchase within acceptable delivery dates.

3. Contractor’s ability to track orders and receive status of orders.

4. Contractor’s ability to perform a search using a generic description or keyword for items listed in manufacturers catalogs

5. Contractor provided on-time delivery within original delivery date

6. Contractor’s willingness and effectiveness in correcting identified deficiencies

7. Contractor effectively managed materials requirements: (i.e.

maintained adequate stock levels)

8. Contractor’s overall quality of customer service

9. Contractor maintained records/reported data

10. Overall quality of service

11. Contractor met all applicable environmental requirements

12. Contractor provided experienced managers, supervisors, and employees with technical and administrative abilities to meet contract requirements

13. Contractor maintained records/reported data

14. Contractor issued/filed reports in a timely manner

15. Contractor’s overall management and responsiveness to work with the Government

16. How would you rate the contractor’s overall performance?

17. Did the contractor receive any Contract Discrepancy Reports, Letters of Concern, or Cure Notices?

Y

N

18. If given the opportunity, would you award another contract to this contractor?

N

COMMENTS/REMARKS________________________________________________________

Signature of Respondent___________________________________ Date____________

Job Title: ________________________________________________________________

Thank you for taking the time to complete this questionnaire.