DaaS Vendor Questions.pdf

Q1. Please confirm how AU intends to procure laptops: yearly unit price with Base and three Op�on years, or upfront payment for laptop, with service monthly as referenced in Para 4.1-4.6? Along those lines, what is the unit price of Items X001 intended to represent?

• [GOVERNMENT RESPONSE] There is no intent for the government to ever purchase these devices. Therefore, there will be no upfront payment to the vendor. The vendor must be able to make these items available to the government on a leasing agreement. The Government requires the vendor to provide yearly prices per devices. Per the combo synopsis/solicita�on:

“Addi�onal devices ordered a�er the ini�al TO issue for CLIN 0001 will be prorated based on the # of months required (rounded to the nearest mo.)”.

Q2. Please confirm the ini�al imaging deployment is expected to be completed at vendor’s factory in the United States as opposed to onsite at Maxwell AFB?

• [GOVERNMENT RESPONSE] Ini�al Interna�on School Imaging is expected to occur on-site at Maxwell AFB. Development of the IOS Image will be in coordina�on with the IOS Point of Contact who will determine what will be included on the IOS image. Sec�on 8.0 all work will be accomplished at Maxwell AFB, AL.

Q3. The imaging load services requirement (Sec�on 4.1 of the PWS) men�ons Adobe Acrobat Pro and Internet Security Suite, among other so�ware packages; however, those two packages are not listed in the So�ware por�on of Sec�on 4.7 - Hardware/So�ware Configura�ons. Are these so�ware packages required? If so, will Air University provide licenses for both so�ware?

• [GOVERNMENT RESPONSE] Purchase of Adobe Acrobat Pro and Internet Security Suite as stated in Para 4.1. Image Load Services Scope is no longer a requirement and should be removed from the PWS. The only so�ware requirements that remain are those iden�fied in Para. 4.7 HARDWARE/SOFTWARE CONFIGURATIONS: under the heading So�ware. PWS Subsection 4.1 removed as a requirement. All other subsections re-numbered accordingly.

Q4. 'Please confirm who will be responsible for managing software licenses (activation, deactivation, transferring licenses) including AU-owned and vendor-owned software? Licenses for several of the packages are assigned to specific users so every time the device is re-imaged, who will be responsible for tracking and assigning users to those software licenses?

• [GOVERNMENT RESPONSE] The vendor will be responsible for managing software licenses purchased as identified in Para. 4.7 HARDWARE/SOFTWARE CONFIGURATIONS: under the heading So�ware. The vendor will only be responsible for the so�ware in Para 4.7 that specifically states “Vendor Provided”.

Q5. Under Sec�on 4.7 - Hardware/So�ware Configura�ons, please confirm the requirement for the SSD?

Does the drive need to be a FIPS-compliant SSD or a FIPS-cer�fied SSD. There are fewer available FIPS-cer�fied drives, which will increase the cost of the device and reduce available solu�ons.

• [GOVERNMENT RESPONSE] The laptop SSD must be FIPS compliant.

Q6. CDRL A002, Image Load Services on page 6 of the PWS men�ons installa�on and valida�on of the most current version of Windows and applica�ons, but the quarterly re-imaging seems meant to roll back any updates that happen during the year. Please confirm when the applica�on/Windows updates will be incorporated? Please confirm AU will be responsible for final determina�on of the so�ware revisions to be installed during each re-imaging.

• [GOVERNMENT RESPONSE] Whatever the most recent version of Windows is at the �me of ini�al installa�on, that will remain the OS version unless specifically requested by the IOS POC to perform an OS upgrade. All laptops will always have the same version of the OS. If a user inadvertently installs an updated version, the vendor will be responsible to roll it back to the original version agreed upon by the IOS POC without an addi�onal cost to the customer. All instances of “customer” changed to the appropriate use of “Government” or “the Government”.

Q7. Please confirm what is included in the “Interna�onal Officer School (IOS) User profile” and how it will be provided?

• [GOVERNMENT RESPONSE] The IOS user profile will be provided to the vendor upon coordina�on following contract award.

Q8. To allow �me for AU to answer ques�ons from bidders and then allow �me for bidders to prepare a more accurate response, we kindly request a one-week extension.

• [GOVERNMENT RESPONSE] to the urgency of this requirement, we are not able to extend the proposal due date. The government intends to award a contract on or before 15 Apr 24.

Q9. Page 2 of the solicita�on states Item 0001 will have a quan�ty of 240 units. In addi�on, on Page 4 bidders are required to provide writen statement confirming ability to deliver in no more than 21 days a�er first Task Order. In the PWS, under Sec�on 7.0, SS-01 states that "The contractor shall provide approximately 200 laptops by 29 Apr 2024." The quan��es for the contract op�on years also differ from what is shown in the solicita�on. First, please confirm the correct quan��es for each contract year and update the incorrect sec�ons fo the solicita�on and PWS. Second, please confirm that expected due date for devices.

• [GOVERNMENT RESPONSE] This contract will be an Indefinite Quan�ty Indefinite Delivery type contract whereas task orders will be placed for delivery of laptops. 240 is the maximum quan�ty for the base period. The contractor must be able to provide up to 200 laptops within 21 days of the ini�al task order. SS-01 has been edited to incorporate Synopsis/Solicitation language regarding the need for 200 laptops NLT 21 days ARO for the first order and 30 days ARO for all subsequent orders.