Atch_3_PWS_20190913.pdf

PERFORMANCE WORK STATEMENT (PWS)

MEDICAL READINESS TRAINING CENTER (MRTC)

MEDICAL MATERIEL TECHNICIANS

JOINT BASE SAN ANTONIO (JBSA)-CAMP BULLIS, SAN ANTONIO, TEXAS

13 SEPT 19

1. AGENCY BACKGROUND

The United States Air Force Medical Service (AFMS) requires military trained personnel capable of rapid planning, coordination, and execution of a broad array of combat medical tasks as part of their organizational mission. The Medical Readiness Training Center (MRTC) provides the required training and is located at JBSA-Camp Bullis in San Antonio, Texas.

The following are MRTC courses:

1.1. Expeditionary Medical Support (EMEDS): Designed to support Air Expeditionary Forces

(AEFs) during major combat, contingency, humanitarian assistance (HA), disaster relief (DR), Defense Support of Civil Authorities (DSCA), and stability operations.

1.2. Ground Surgical Team (GST): Trains small teams to operate in austere environments.

1.3. Aeromedical Evacuation & Patient Staging Course (AEPSC): Provides staging capability for patients. Interfaces between medical treatment facilities (MTF) and air evacuation (AE).

The goal is to keep attached MTF beds clear. The focus is on movement/treatment of patients before/during AE transport.

1.4. Expeditionary Medical Readiness Course (EMRC): Basic-level, initial medical field training for all 3-level students about to enter tech school.

1.5. Patient Decontamination (DECON) Training: An exercise for patient decontamination in peace-time or war-time settings.

2. DESCRIPTION AND SCOPE OF SERVICES

2.1. This is a non-personal service requirement for the equivalent of two (2) full-time employees to provide medical materiel technician (MMT) support in a simulated contingent warehouse environment alongside of active duty military personnel. The MMTs will provide logistical support to twenty-three (23) training buildings and oversee $60 million in equipment and supplies. Services will cover the same range of services provided in a civilian medical warehouse facility. The contractor personnel (CP) will support the internal and external customers' medical materiel needs, ensuring the integrity of the inventory system-Defense

Medical Logistics Standard Support (DMLSS), and aiding all logistical support functions to

AFMS personnel assigned to the EMEDS, GST, DECON, AEPSC, and EMRC courses.

2.2. The primary performance place is at JBSA Camp Bullis San Antonio, Texas. However, the contractor may be required to travel between all Joint Base San Antonio (JBSA) installations to attend meetings, conferences, and training in support of the MRTC mission, as required by the government.

MEDICAL MATERIEL TECHNICIANS

3. WORKING ENVIRONMENT

3.1. The CP must be proficient in general warehousing tasks, customer support, requisition, shipping, receiving, inventory management, assembling medical kits, quality assurance (QA), and cargo preparation and deployment. This includes medical controlled items stored in a secure location, operation of various material handling equipment, utilizing/ updating records, and maintaining adequate inventory levels of each training building on the compound. The work environment involves moderate risks and discomfort such as working around moving warehouse equipment, carts, or machines, which require special safety precautions. CP must be comfortable working around and/or with live patient models (LPMs). Currently, swine are utilized as the

LPMs but the type of animal utilized may be subject to change depending on written protocol.

Service requires the following physical capabilities due to conditions of the simulated contingent training environment.

3.2. Ability to work in a non-climate controlled environment while wearing appropriate safety clothing to include a safety harness, safety glasses, lift belts and steel toe foot ware, etc.

3.3. Ability to sit, bend and stand for extended periods of time.

3.4. Ability to walk over rough, uneven, or rocky surfaces; ability to endure recurring bending, crouching, stooping, stretching, reaching and similar activities.

3.5. Ability to frequently lift up to 50 lbs from ground to waist level.

3.6. Ability to push loaded carts of medical supplies weighing in excess of 100 lbs.

4. DUTIES

4.1. Stocking supplies in the primary inventory area as well as numerous secondary inventory points throughout the training compound.

4.2. Maintaining a clean environment while performing tasks that can produce dust or other infectious pollutants while transitioning between environments.

4.3. Perform work in a wide range of systematized logistical operations, such as performing recordkeeping functions in inventory, storage, cataloging, receipts and control processes.

4.4. Operate computer terminals to perform records search, data input, and data corrections.

Search catalogs, records, or other data sources to obtain or correct stock numbers or to find authorized substitutes for stock items.

4.5. Maintain an accurate accounting and reporting system for non-expendable property and perform standardized property management control processes.

4.6. Monitor the paperwork and records associated with receiving, storing, issuing, replenishing, and inventorying commonly used administrative supplies and equipment.

MEDICAL MATERIEL TECHNICIANS

4.7. Monitor and evaluate inventory. Properly process gains and losses, manage operating inventory, perform counts, research discrepancies, process adjustments, and perform transaction history inquiries. Attention to detail is necessary to adhere to quality standards.

4.8. Be proficient in Defense Medical Logistics Support System (DMLSS).

4.9. Demonstrate knowledge of properly handling controlled medical items according to the

Drug Enforcement Administration (DEA) requirements.

4.10. Monitor expiration dates, rotate stock to limit outdates, and properly dispose materials according to OSHA standards.

4.11. Deliver supplies in a timely manner and ensure supplies and material are delivered accurately and are in proper working order.

4.12. Continuously identify supplies and equipment not utilized to be turned into Defense

Reutilization Management Office (DRMO).

4.13. Physically move materials and operate heavy equipment to move materials such as a manual pallet jack and 6k and 13k powered forklift both inside and outside of facilities. Forklift operator certification is required. Must obtain forklift operator training within three (3) months of performance start.

4.14. Identify steps involved with basic medical logistics in deployed location (i.e.

requisitioning, accountability, and proper utilization of supplies/equipment).

4.15. Demonstrate ability and knowledge of acquisition and equipment management.

4.16. Monitor and manage vehicles for MRTC to include maintenance and program management.

4.17. Perform casualty movement using North Atlantic Treaty Organization (NATO) litters and gurneys and safe loading and unloading procedures for vehicles in the deployed location to include Modular Ambulance, Highly Mobile Multipurpose Vehicle (HMMWV).

5. REQUIRED SKILLS

5.1. Effectively communicate in person or via electronic devices (telephone or email) with co-workers, customers, and the general public.

5.2. Communicate using ground radio systems, commercial phones, satellite communication system and local area network.

5.3. Manage customer accounts and articulate discrepancies when they arise.

5.4. Ability to take direction and adapt to changing situations/job duties.

5.5. Ability to recognize combat stress and control processes.

MEDICAL MATERIEL TECHNICIANS

5.6. Ability to coordinate activities closely with others in stressful situations.

5.7. Summarize basic soldiering skills to include grid coordinate plotting, camouflaging medical assets, and defending medical assets.

5.8. CP must also work independently; coordinate logistics activities with other base organizations, units, and government agencies; ensure the overall readiness and availability of equipment/supplies; and generally manage medical materiel and warehouse activities.

5.9. Familiarization of Hazard Material (HAZMAT) policies and procedures.

5.10. Demonstrate knowledge of Operational Security (OPSEC), Communication Security

(COMSEC), and Emissions Countermeasures (EMSEC).

6. QUALIFICATIONS

6.1. Shall have a high school diploma or a General Education Development (GED) and prior experience as a MMT in a warehouse setting for at least one (1) year.

6.2. OSHA Forklift operator certification required. Must obtain forklift operator training within three (3) months of hire date.

6.3. Prior medical logistics experience is required and deployment experience is preferred.

6.4. CP performing work under this contract shall be U.S. citizens and possess a valid civilian driver’s license issued in the United States.

6.5. Government Operated Vehicle (GOV) License: Contractors will receive training to be issued a GOV license. Vehicles include an ambulance, flatbed truck, High Mobility Multipurpose

Wheeled Vehicle (HMMWV), Light Medium Tactical Vehicle (LMTV). The training and test to obtain a GOV license will be provided by the Government.

7. SAFETY

7.1. Demonstrate safe usage and proficiency of all equipment listed in the allowance standards in accordance with (IAW) Air Force Occupational Safety and Health & Occupational Safety

Health Association (AFOSH/OSHA) standards, manufacturer’s guidelines, and operator’s manuals.

7.2. Follow safety procedures and regulations, including wearing special protective gear and disposing of materials as regulated by law.

8. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The government will provide use of all equipment, computers, simulation models, live patient models, medical consumables, individual protective equipment and transportation within the

MRTC training compound. The contractor shall keep government furnished supplies, equipment, and work areas in a safe, orderly and clean condition. The government may provide voluntary

MEDICAL MATERIEL TECHNICIANS

specialty training to the contractor. Additionally, the government will provide local telephone service, Class-A telephone lines and defense switching network lines limited to matters related to the performance of this contract. Personal long distance calls are not authorized.

9. GENERAL INFORMATION

9.1. Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration.

9.2. Functional Requirements Evaluator Designees (FRED). The FRED carries out inspection and surveillance duties as described in the Quality Assurance Surveillance Plan (QASP).

FRED’s will be appointed in writing to the COR. FRED’s monitor schedule compliance

(days/hours worked), inspect deliverables (work performance), and submit monthly surveillance documentation to the COR in accordance with the specific contract terms.

9.3. The Government has the right to restrict the performance under this contract of any contract employee, or prospective contract employee, who is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

9.4. Quality Control. The contractor shall be responsible for quality control for all work accomplished during the performance of the tasks. The contractor shall provide and maintain a

Quality Control Plan (QCP) which ensures the requirements in this PWS are met. The QCP will be considered acceptable unless the contractor is notified by the Contract Officer (CO). As a minimum, the contractor shall develop quality control procedures that address the areas identified in Section 13, Service Summary.

9.5. Quality Assurance. The government will periodically evaluate the contractor’s performance by appointing a COR to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance IAW the QASP for this requirement.

9.6. Hours of Operation. The Contractor shall provide qualified and trained personnel to cover the required hours of operation. The CP will work Monday to Friday from 7:30 A.M. to 4:30

P.M. Any deviation to these days and times will be only as authorized by the COR or CO.

Billable hours begin once the CP have been placed and have performed as required by the PWS.

The tasks to recruit, qualify, and place the CP are not severable; therefore, the time to recruit, qualify, and place the CP starts from the first day of the Period of Performance (PoP). The

Contractor shall have all CP ready to report by thirty (30) calendar days after contract award. If this date falls on a weekend or holiday, it will move to the next business day. The Contractor shall coordinate with the COR for all in-processing actions.

9.7. CP will not be required to work on recognized holidays. Federal law, 5 U.S.C. 6103, Holidays, establishes the public holidays listed in these pages for Federal employees. Please note that most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a non-workday -- Saturday or Sunday -- the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday).

MEDICAL MATERIEL TECHNICIANS

9.8. Federal Holiday List

New Year’s Day January 1

Inauguration Day January 20

Martin Luther King, Jr Day Third Monday in January

George Washington’s Birthday Third Monday in February

Memorial Day Last Monday in May

Independence Day July 4

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day November 11

Thanksgiving Day Fourth Thursday in November

Christmas Day December 25

9.9. The Contractor shall be responsible for administering the absences for individuals filling the required positions. The Contractor shall have adequate CP available in such instances so a lapse in coverage does not occur. All work schedule changes shall be submitted to the COR at least 48 hours in advance. The Contractor shall provide replacement personnel within one (1) working day of absence to ensure that absences do not interrupt service performance.

9.10. In the event of an emergency base closure due to weather or other contingency situation, the CO will notify the contractor of any changes in performance requirements. The contractor shall be responsible for instructing contracted personnel concerning their duty status.

9.11. The Contractor shall not use Government facilities or other Government property for personal use or other business not related to this contract.

10. CONTRACTOR REPRESENTATIVE

10.1. The Contractor shall identify the name and telephone number of the contractor’s point of contact to the CO in writing. The contractor shall identify in the designation letter any limitations on its representative's authority to act on behalf of the contractor. The contractor shall provide an updated designation letter whenever any changes occur. The contractor representative may be required to meet with the government during the performance of this contract at the request of the CO.

10.2. Contractor shall not respond to any media inquiries nor provide interviews, comments, or any other responses to the media regarding any subject related to this contract. All inquiries or complaints from the media or other sources shall be immediately relayed to the COR.

10.3. The contractor shall ensure that its employees conduct themselves in a professional manner while on the installation and refrain from disruptive, offensive, or otherwise improper behavior that undermines order and discipline. The CO may direct the contractor to remove from performance of this contract on this installation any contractor employee engaging in such misconduct.

MEDICAL MATERIEL TECHNICIANS

11. SECURITY

11.1. The Contractor shall comply with IAW AFI 71-101, Volume 1, Criminal Investigations

Program (Chapter 2, paragraph 2.7) and AFI 71-101 Volume-2, Protective Service Matters, (Chapter 1, paragraph 1.2). Contractor shall report to Security Forces any information or circumstances which may pose a threat to Department of Defense (DoD) or Contractor, resources, or DoD information.

11.2. Installation Access. Criminal History Check will be conducted on all prime/sub-contractor employees requiring base access. The Contractor shall provide the CO and the Information

Protection Office a current list of employees needing access. The list shall include employee's name, date of birth, state driver's license/state ID number and state of issue. Notifications of CP additions and deletions shall be provided with the same information listed above and within three

(3) business days. The Government will notify the Contractor that installation access passes are available for those employees clearing the criminal history check. The duration of any pass issued will not exceed the duration of the contract. National Agency Check with Inquiries

(NACI) will be IAW Homeland Security Presidential Directive 12 (HSPD-12).

11.3. Freedom of Information. The Contractor shall not respond to any Freedom of Information

Act request or release any information in response to a Freedom of Information request. Any request for information received by the Contractor under the Freedom of Information Act will be referred to the CO.

11.4. Physical Security. The Contractor shall comply with Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The Contractor shall safeguard all government property, including controlled forms, provided for Contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

11.5. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the CO.

11.5.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the CO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

MEDICAL MATERIEL TECHNICIANS

In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

11.5.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the CO.

11.5.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s

Quality Control Plan.

11.6. Unescorted Entry to Restricted/Controlled Areas. If this contract requires unescorted entry to controlled or restricted areas, the CP shall comply with DOD 5200.2-R, Appendix 1, and AFI

31-501, Personnel Security Program Management, paragraph 3.24 (Paragraph 11.6) and have a favorably adjudicated NACI investigation. All Contractor employees affected by this requirement must have completed an acceptable submission that complies with all directions for completion, of the investigation request through the government security office within thirty (30) calendar days of Contract Award or Notice of Award.

11.6.1. To begin this process, all affected Contractor employees must complete within fifteen

(15) calendar days after Contract Award or Notice of Award Standard Form 85P worksheet that can be downloaded from http://www.opm.gov/forms/pdf_fill/SF85P.pdf. The Contractor shall notify the COR or Government Inspector when the worksheet is complete. The affected employee will then be scheduled by the government for two (2) or more appointments to complete the security package. If at any point after submission of the security worksheet, disqualifying information is discovered or developed, the government reserves the right to deny entry to restricted/controlled areas. In this instance the CO will notify the Contractor of the denial. That individual will not be allowed to perform duties requiring access to restricted/controlled areas. Upon receipt of a favorable investigation results and authorization by the appropriate commander, the Contractor member will receive appropriate entry credentials for access to restricted/controlled areas, unless disqualifying information is subsequently discovered.

In this instance access will be revoked. The NACI adjudication process normally takes two (2) to five (5) months after submission of the package.

11.7. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on JBSA.

http://www.opm.gov/forms/pdf_fill/SF85P.pdf

MEDICAL MATERIEL TECHNICIANS

12. CONTRACTOR MANPOWER REPORTING APPLICATION (CMRA)

The Contractor shall report all CP labor hours (including Sub-Contractor Personnel labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

12.1. Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 01 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

12.2. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

12.3. User Manual: Data for Air Force service requirements must be input at the Air Force

CMRA link. However, user manuals for Government personnel and Contractor are available at the Army CMRA link at http://www.ecmra.mil . Once you get to this site, click the Department of Air Force CMRA link, to log-in or to initially set-up a user account.

http://www.ecmra.mil/ http://www.ecmra.mil/

MEDICAL MATERIEL TECHNICIANS

JOINT BASE SAN ANTONIO (JBSA)-CAMP BULLIS, SAN ANTONIO, TEXAS

13. SERVICE SUMMARY

Performance Objective PWS

Paragraph Performance

Threshold

Quality

Levels

Method of

Assessment

1. Ability to meet the physical requirements of the work environment.

3.1. - 3.6. 100% compliance 100%

Inspection

2. Administrative Duties- Perform work in a wide range of systematized logistical operations, such as performing recordkeeping functions in inventory, storage, cataloging, receipts and control processes.

4.3. 100% compliance 100%

Inspection

3. Inventory Management- Monitor and evaluate inventory. Properly process gains and losses, manage operating inventory, perform counts, research discrepancies, process adjustments, and perform transaction history inquiries.

Attention to detail necessary to adhere to quality standards.

4.7. 95% compliance 100%

Inspection

4. Communication-Ability to effectively communicate in English verbally, in person, in writing and over government & commercial systems.

5.1. - 5.2. 95% compliance 100%

Inspection

5. Equipment- Demonstrate safe usage and proficiency of all equipment listed in the allowance standards IAW Air Force

Occupational Safety and Health &

Occupational Safety Health Association

(AFOSH/OSHA) standards, and manufacturer’s guidelines and operator’s manuals.

7.1. 100% compliance

100% Inspection

6. Support internal and external customers' medical materiel needs, ensuring the integrity of the inventory system, and aiding all logistical support functions to AFMS personnel assigned to EMEDS, GST, DECON, AEPSC, and EMRC courses.

2.1. 100% compliance

100% Inspection

7. Generate an order requirement and communicated to military personal pending requirement packages to be executed in

Defense Medical Logistics Standard Support

(DMLSS)

2.1. 95% compliance

100% Inspection

8. Continuously identify supplies and equipment not utilized to be turned into Defense

Reutilization Management Office (DRMO).

4.12. 100% compliance 100%

Inspection

9. Key Control 11.5. 100% compliance

100% Inspection

MEDICAL MATERIEL TECHNICIANS

JOINT BASE SAN ANTONIO (JBSA)-CAMP BULLIS, SAN ANTONIO, TEXAS

APPENDIX A

References and Publications can be found electronically at http://www.e-publishing.af.mil and http://www.e-publishing.af.mil/otherpublishingsites.asp

PUBLICATIONS:

AFI 31-218, Motor Vehicle Traffic Supervision (Paragraph 10.13)

AFI 48-104, Tobacco Free Living (Paragraph 3.5)

AFI 71-101, Volume 1, Criminal Investigations Program, Chapter 2, paragraph 2.7 (Paragraph 11.1)

AFI 71-101 Volume-2, Protective Service Matters, Chapter 1, paragraph 1.2, (Paragraph 11.1)

AFMAN 31-116, Air Force Motor Vehicle Traffic Supervision (Paragraph 10.13)

Air Force Occupational Safety Health Association (OSHA), AFI 91-202 The USAF Mishap Prevention

Program. (Paragraph 10.12)

DOD 5200.2-R, Appendix 1 (Paragraph 11.6) http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/otherpublishingsites.asp