FA3016-17-R-0002-0001.pdf

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Clinical Housekeeping Services for Military Working Dog Clinic
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FA3016-17-R-0002-0001

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to include additional information in the PWS as w ell as include additional information into FAR Clause

52.222-42.

Contracting Officer: Daniel L. Straw , 210-671-5906, daniel.straw .1@us.af.mil

Contract Administrator: Andrew K. Rogers, 210-671-6017, andrew .rogers.16@us.af.mil

1. CONTRACT ID CODE PAGE OF PAGES

J 1 22

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 28-Oct-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X FA3016-17-R-0002

X 9B. DATED (SEE ITEM 11)

21-Oct-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

28-Oct-2016

CODE

502D CONTRACTING SQUADRON

1655 SELFRIDGE AVE

JBSA LACKLAND TX 78236-5253

FA3016 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

CLINICAL HOUSEKEEPING SERVICES

FOR DoD MILITARY WORKING DOG HOSPITAL

15 AUGUST 2016

1. Description of Services

1.1. Requirements. The Contractor shall provide non-personal services for clinical housekeeping at San

Antonio, TX, Department of Defense Military Treatment Facilities (MTF), including the Holland Military

Working Dog Hospital MTFs, JBSA-Lackland and Medina Annex, San Antonio, TX. The contractor shall furnish all management, labor, supervision, training, transportation, equipment and materials (except as specified in this PWS as Government furnished) to provide complete clinical housekeeping services, linen services pick-up and delivery, and regulated medical waste management, as described in this PWS.

The Contractor Personnel shall perform services compatible with the medical facility’s operating capacity and equipment.

1.2. Specific Tasks. Contractor Personnel shall perform organizational tasks in support of the medical facility to include, but not limited to the following:

1.2.1. General

1.2.1.1. The contractor shall designate equipment and supplies, and maintain sufficient inventory for each of the five sections of the facility as identified in Appendix 3. Used equipment and supplies shall not be removed from, or employed in another section to prevent cross contamination. The contractor shall replace dispensers (paper towel, toilet paper, liquid hand soap, hand sanitizer) that are not operational.

The contractor shall have a working knowledge of American Animal Hospital Association (AAHA) and

Association for Assessment and Accreditation of Laboratory Animal Care (AAALAC) standards.

1.2.1.2. Where required, the contractor shall provide a trained Animal Caretaker to remove animals prior to cleaning and disinfecting the husbandry areas. Husbandry areas must be completely dried before returning the animals. Animal Caretakers are required for rooms in Zone 1, designated as B140, B143, B145, B151, B154, A147, and A152. These areas require a presence of a trained Animal Care Taker for extended hours in order to provide services for animals that are hospitalized or infirm. Six dedicated and designated portable kennels will be provided for use by contractor only in this area. All tasks must be completed in accordance with MCVS-MWD SOP#100-04(a).

1.2.1.3. Facility defects. The contractor shall immediately advise the Facility Manager of any facility defects discovered while performing housekeeping duties, including, but not limited to non-functioning light fixtures, plumbing fixture leaks/damage, flooring/tile/carpet damage, etc.

1.2.1.4. The contractor shall temporarily move chairs, trash receptacles, carts, and easily moveable items within a room/area as required for cleaning access and replace the items to their original position when cleaning is complete.

1.2.1.5. Limited Access Scheduling. The contractor shall schedule appropriate cleaning times after standard duty hours for rooms/areas that have limited access during the duty day due to operational considerations, such as operating rooms, treatment rooms, and similar areas identified by the government.

The contractor shall also schedule cleaning activities so as not to interrupt or cause mission disruption.

1.2.2. The contractor shall observe all base and JBSA-Lackland utility conservation practices. Cleaning and

Disinfecting.

1.2.2.1. The contractor shall clean and disinfect all rooms and kennel areas identified in Appendix 3 as described below:

1.2.2.2. Carpeted floors, rugs, and walk-off mats. The contractor shall maintain carpets, area rugs, and walk-off mats free of soil, debris, and foreign matter by vacuuming room carpet three times per week and interior /exterior walk off-mats daily. The contractor shall spot clean spills and stains to present a uniform appearance after vacuuming. The contractor shall ensure all vacuum cleaners are equipped with a filtration system that will filter dust and bacteria greater than 0.3 microns. The contractor shall shampoo carpeted floors and area rugs every 90 days.

1.2.2.3. Non-carpeted floors. The contractor shall maintain non-carpeted floors free of soil, debris, scuff marks, stains, spills and other foreign matter using germicidal detergent and clean water rinse in each room/area daily. The contractor shall clean the floors utilizing the NFSI TENNANT model T5 machine, provided by the Government, once per week. Floors shall be stripped and refinished with a high gloss, slip resistant, scuff resistant floor finish in rooms B111, B112, and Building 437. During non-carpeted floor cleaning, where the floor may become slippery until dry, the contractor shall place temporary warning signs advising occupants of the hazard.

1.2.2.4. Horizontal and vertical surfaces. The contractor shall maintain all horizontal and vertical surfaces in each area free of dust, soil, debris, stains, scuff marks, and foreign matter. The contractor shall inspect, clean, and disinfect all horizontal and vertical surfaces as appropriate with a germicidal detergent solution in each room/area daily. If animals are present, a trained Animal Caretaker must remove animals utilizing the government provided kennels prior to cleaning and return the animals when all surfaces are cleaned and dry.

1.2.2.5. Light fixtures. The contractor shall inspect daily and clean as necessary the interior and exterior of installed light fixtures not in excess of ten (10) feet in height, replace light bulbs that have burned out and report any non-functioning light fixtures to the facility manager as a facility defect.

1.2.2.6. Ventilation registers. The contractor shall inspect daily and clean ventilation register exteriors including accessible grills/vanes as needed that do not exceed ten (10) feet in height. Report any register that cannot be cleaned due to register deterioration to the facility manager as a facility defect.

1.2.2.7. Bathrooms. Toilets, urinals, sinks, and other surfaces in the bathrooms will be cleaned, inspected, and disinfected daily. Clean as needed to maintain them free of water spots, scale buildup, soap scum and other deposits. Clean bathroom mirrors daily in a manner that leaves them streak and smudge-free.

1.2.2.8. Drinking fountain fixtures. The contractor shall inspect, clean, and disinfect drinking fountain fixtures daily to maintain them free of water spots, scale buildup, soap scum and other deposits.

1.2.2.9. The contractor shall clean the interior and the exterior of all windows semi-annually in a manner that leaves them streak and smudge-free. Where interior/exterior windows exceed ten (10) feet in height, contractor shall obtain necessary equipment to safely clean windows. Entryways and clinical glass doors shall be cleaned in a manner that leaves them streak and smudge free. The Contractor shall clean all interior and exterior glass, along with adjacent trim, including doors, interior wall windows, partitions, walls, display cases (exterior only), directory boards, exterior of entrance doors, and skylights.

1.2.2.10. During standard duty hours, the contractor shall respond to unanticipated soiling events, including animal feces/urine contamination, food/beverage spills, dirt/mud, etc. Spills and soil events that are animal feces and urine must be cleaned up immediately. Other soil events such as food/beverage spills must be cleaned up within 10 minutes of notification if in administrative areas, and immediately in

Zones 1 – 4 (See Appendix 3). Where required the contractor will provide a trained Animal Caretaker to remove the animal and return the animal once the area is cleaned and disinfected as per paragraph 1.2.2.

1.2.2.11. Surgery Suites and Animal Treatment areas required to be cleaned and sanitized a minimum of once daily after operational mission events and occasionally after 1630 hrs.

1.2.3. Servicing Linens

1.2.3.1. The contractor shall coordinate with the facility manager to develop an inventory of linens required for use and the appropriate weekly stock levels for each linen item.

1.2.3.2. The contractor shall remove soiled linens from each room/area containing a soiled linen hamper daily, replace the plastic hamper liner, and place the soiled linen in central collection area identified by the facility manager. The contractor shall pick up/deliver clean linens from the 59 MDW central laundry collections and place them at Building 7062 and Building 437 as needed, utilizing a contractor-provided vehicle.

1.2.4. Servicing Facility Consumable Supplies

1.2.4.1. The contractor shall inspect and refill/replace throughout the duty day, the following consumable supplies in dispensers installed in the facility: Paper towels, toilet paper, soap (standard restroom and clinical antimicrobial), wall-mounted hand sanitizer, and light bulbs. Where consumable supplies have an expiration date, the contractor shall transcribe the expiration date on the supply item or dispenser in a manner that can be easily observed by a user of the dispenser.

1.2.4.2. The contractor shall inspect battery operated dispensers daily and replace batteries in automatic dispensers when they no longer function.

1.2.4.3. The contractor shall keep a 30-day stock of consumable supplies and coordinate replacement of stock items with the Facility Manager when the inventory falls below levels anticipated to be needed for the next 30 days.

1.2.5. Waste Management

1.2.5.1. The contractor shall empty and clean all trash cans and replace trash can liners daily, depositing trash in the facility dumpster. The contractor shall clean and disinfect any trash can that is soiled before replacing the liner and returning the trash can to service. The trash receptacles shall be lined with serviceable, proper fitting, and appropriate color plastic trash liners.

1.2.5.2. The contractor shall remove expired and/or unusable chemicals from facility dispensers and follow facility procedures for turn-in of the material or accumulation in appropriate waste containers.

1.2.5.3. The contractor shall place used fluorescent light bulbs and lamps in boxes labeled “Universal

Waste – Lamps”, date the boxes with the date the first bulb/lamp was placed in it, seal the boxes when not adding bulbs/lamps, and store the boxes in a location coordinated with the facility manager.

1.2.5.4. Regulated Medical Waste. The contractor shall manage all aspects of Regulated Medical Waste

(RMW) collection. Prepare the RMW containers for transport and deliver them to the 59 MDW central

RMW facility at least once per week in accordance with 59 MDWI 32-7001 Hazardous Materials, Waste

Management and Spill Response Program and AFI 41-201, Managing Clinical Engineering Programs, paragraph 5.16.

1.2.5.4.1. The contractor shall submit a finalized RMW Management Plan for final government review and approval within 30 days of contract award and re-submit revisions to the CO and COR for review and approval whenever changes to the plan are required. The plan shall describe the duties of employees involved with RMW management, training for each duty/position, specific procedures for each step of

RMW management, and the quality assurance oversight process to ensure RMW management compliance with all Federal, State, local, and Air Force regulations.

1.2.5.4.2. The contractor shall evaluate RMW container levels daily at all locations during daily housekeeping service. Remove containers that are at least 75% full or when requested by the government, and daily for any open top “red bag” receptacles. The contractor shall immediately replace any RMW containers removed, close the RMW container for transport prior to removal per 29 CFR 1910.1030, transport the containers inside the facility using a covered cart, and consolidate the RMW containers at the 59 MDW RMW facility at JBSA-Lackland.

1.2.5.4.3. Where motor vehicle travel over Air Force installation or civilian roads is necessary to consolidate RMW at the 59 MDW RMW facility in accordance with 30 TAC 330.1205(b), the contractor shall provide vehicle(s) and transport RMW containers in an enclosed portion of the vehicle (enclosed trailer, box truck, covered pickup bed, or similar) to prevent containers from release during vehicle travel.

RMW containers may be consolidated within the facility at a location and volume approved by the facility manager in order to facilitate efficient transport to the 59 MDW RMW facility at JBSA-Lackland

(building 4430).

1.2.5.4.4. The government will provide RMW containers and container accessories required. The contractor shall develop, update as necessary, and provide to the COR, a listing of all 59 MDW RMW locations, indicating the department/clinic, facility and room number, type of containers, container accessories, and typical service frequency. The contractor shall maintain a stock of government provided

RMW containers and container accessories required and will pick up replacements from the government at the 59 MDW RMW facility.

1.2.6. Hazardous Material

1.2.6.1. A hazardous material (HAZMAT) is one that poses an unreasonable risk to the health and safety of the public, and or the environment if not properly controlled during the handling, storage, manufacturer, processing, packaging, use, disposal, or transportation. Hazardous materials may be elements or compounds, and can be found as gases, solids, liquids, or combination of these. Any and all hazardous/toxic materials brought to the job site shall require a Material Safety Data Sheet (MSDS) as directed by the clause entitled Hazardous Material Identification and Material Safety Data. Additionally, all hazardous materials shall be stored in controlled, secure areas, i.e., flammable storage lockers or approved hazardous material storage buildings/lockers. The AF intent is to use environmentally safe non-hazardous products in the performance of this contract. Material Safety Data Sheets (MSDS) are required as specified in the latest version of Federal Standard No. 313 (including revisions adopted during the term of the contract) for any other material designated by a Government technical representative as potentially hazardous and requiring safety controls. MSDSs must be submitted by the Contractor upon contract award 502 CES/CEAN. Failure to provide MSDSs or certificate when requested could result in the

Contractor being considered non-responsive and result in termination of the contract.

1.2.6.2. In accordance with Air Force Instruction (AFI) 32-7086, Hazardous Material Management, paragraph 2.5.5.2, each contract vehicle (contract, purchase order, blanket purchase agreement

(BPA), etc.) involving HAZMAT on an installation, must include a requirement for the contractor to identify and report HAZMAT usage to the Installation Hazmat Management Program (IHMP) office according to local procedures. The local procedures for JBSA Lackland are as follows:

Contractors/Service Providers must register at the pre-performance conference with 502

CES/CEAN HAZMART and complete a Contractor Profile in order to set up a shop in the base environmental database.

Contractor/Service Provider must submit 10 days after contract award an inventory along with the

MSDS for all HAZMAT to be used or stored on JBSA Lackland to 502 CES/CEAN HAZMART.

502 CES/CEAN HAZMART will review the inventory and determine which materials will be tracked.

Contractor/Service Provider must submit a Contractors Authorization Request Worksheet for all materials that has been designated for tracking. They can obtain hard or electronic copies of the worksheet by contacting 502 CES/CEAN HAZMART. If the Contractor/Service Provider needs to bring material on the installation that was not included in the original HAZMAT listing, the

Contractor/Service Provider must notify 502 CES/CEAN and obtain authorization.

Contractor/Service Provider shall submit a monthly usage report in complete units of issue for all hazmat consumed during the preceding month to 502 CES/CEAN HAZMART from authorization requests submitted by the Contractor/Service Provider shall be a basis for the format of this report.

Contractor/Service Provider must notify 502 CES/CEAN HAZMART when work is complete and remove ALL HAZMAT that was not government furnished within 10 workdays.

1.2.6.3. The Government (HAZMART personnel) will inventory all chemicals that the Contractor brings on JBSA or any property under the control of JBSA. The inventory will be performed prior to commencement of work. Criteria for identifying hazardous waste, is contained in Subpart C of 40 CFR, Part 261.

1.2.6.4. The Contractor is responsible to report and promptly cleanup all spills in a manner consistent with current environmental regulations. In the event that it is necessary to utilize Government material, equipment or personnel to clean up a Contractor caused incidents or spills involving hazardous material(s), of a size and nature requiring the HAZMAT Response Team or capable of causing personnel injury from exposure to spilled material shall immediately be reported to the JBSA Lackland Fire

Department at 911 or 671-0911. Contractor shall report the type of spill material, amount, and location.

Within 24 hours of the incident the contractor shall provide a spill incident report detailing the incident to the Base Civil Engineer Environmental Flight, 502 CES/CEAN, at (210) 671-4844 and to the Base

Contracting Squadron, 502 CONS, (210) 671-1700.

1.2.7. Quality Control

1.2.7.1. The contractor shall continue to utilize the Quality Control Plan reviewed by the Government during technical review. The contractor shall submit a finalized Quality Control Plan for government review and approval within 30 days of contract award and re-submit revisions to the CO and COR for review and approval whenever changes to the plan are required.

1.2.7.2. The contractor shall provide the COR a monthly report summarizing Quality Assurance inspections, areas inspected, inspection discrepancies/findings, customer complaints, and issue resolution as per AAALAC and AAHA guidelines.

1.2.8. Quality Assurance. The government will periodically evaluate the Contractor's performance by appointing a Contracting Officer Representative(s) (COR) to monitor performance to ensure services are received and are acceptable. The COR will correspond with an assigned Functional Requirements

Evaluator Designee (FRED) to assist in monitoring schedule compliance (days/hours worked) and inspecting work performance. The COR will evaluate the Contractors performance in accordance with the government's Quality Assurance Surveillance Plan (QASP) developed for this requirement.

1.3. General Information.

1.3.1. Contractor Representative. The Contractor shall identify the name and telephone number of the

Contractor’s point of contact to the Contracting Officer (CO) in writing prior to beginning performance.

The Contractor shall identify in the designation letter any limitations on its representative's authority to act on behalf of the Contractor. The Contractor shall provide an updated designation letter whenever any changes occur. The Contractor representative may be required to meet with the government during the performance of this contract at the request of the CO.

1.3.1.1. The Contractor representative shall respond to a request to meet with the CO within 24 hours of notification under routine circumstances. Crisis situations shall be handled on a case by case basis as circumstances dictate.

1.3.2. Hours of Performance.

1.3.2.1. Normal duty hours are between 0730 and 1630, Monday through Friday and between 0800 and

1400, Saturday and Sunday. Extended hours for husbandry areas are from 0600 and 2400, 7 days a week

(See Appendix 3). Occasionally surgical procedures that extend past 1630 will require contract personnel to clean and sanitize as stated. The government representative will give the contractor a minimum of 1-hour advance notice when these occurrences happen.

1.3.2.2 Staffing. The Contractor shall provide qualified and trained contractor personnel to cover the required hours of performance, and perform all tasks as required by this PWS. The Contractor shall staff contractor personnel to meet the requirements in this PWS and ensure continuity of performance.

1.3.2.3. Federal Holidays: The MTF will observe the following federal holidays which do not require services under this contract:

Holiday Projected Date

New Year's Day January 1

Martin Luther King Jr's

Birthday 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day July 4

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans' Day November 11

Thanksgiving Day 4th Thursday in November

Christmas Day December 25

Should the official holiday fall on Saturday then the observed holiday is the previous Friday. Should the official holiday fall on Sunday then the observed holiday is the following Monday. Contractor employees performing under this contract shall abide by the provisions of MDWI 41- 101 Medical Expense and

Performance Reporting System (MEPRS), (Paragraph 2.1.3.). The contractor shall provide documentation or records of units worked through Wide Area Work Flow (WAWF).

1.3.2.4. Services performed under this contract have been determined not to be essential for performance during crisis declared by the National Command Authority.

1.3.3. Compliance.

1.3.3.1. The Contractor Personnel shall comply with all applicable AFIs, Department of Defense (DoD)

Regulations, and Medical Wing Instructions (MDWI) as outlined in Appendix 2. NOTE: Copies of referenced

MDWI will be furnished to prospective contractors electronically upon their request through the CO.

1.3.3.2. MTF Orientation. The Contractor shall attend the MTF Orientation at the outset of their working at MTF. The MTF Orientation will familiarize the Contractor with the policies and procedures of the

MTF and will be scheduled by the FRED within 2 months of employment. Orientation attendance shall be required of the Contractor during Government paid working hours.

1.3.3.3. In/Out processing. All personnel performing service under this contract shall be required to in-process through the 59 MDW Medical Logistics Contract Personnel Office upon reporting for duty. At this time, the Contractor shall initiate the process to receive a Common Access Card (CAC), Base

Identification Passes, Restricted Area Badges, and keys as required. Upon termination or expiration of the contract, contract personnel shall be required to out-process through the same office and turn in the

CAC, Base Identification Passes, Restricted Area Badges, and keys.

1.3.4. Conduct Requirements.

1.3.4.1. The Government will restrict the performance on this contract by any individual who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the MTF and its population.

1.3.4.2. The Contractor shall not advise, recommend, or suggest to persons eligible to receive medical care at Government expense that such person should receive care at an outside agency or provider at any place other than as designated under this contract.

1.3.4.3. The Contractor shall not use Government facilities or other Government property for personal use or other business not related to this contract.

1.3.4.4. Contractor shall not respond to any media inquiries nor provide interviews, comments, or any other responses to the media regarding any subject related to this contract. All inquiries or complaints from the media or other sources shall be immediately relayed to the COR.

1.3.4.5. The contractor shall ensure that its employees conduct themselves in a professional manner while on the installation and refrain from disruptive, offensive, or otherwise improper behavior that undermines order and discipline. The CO may direct the contractor to remove from performance of this contract on this installation any contractor employee engaging in such misconduct.

1.3.4.6. Abide by federal and local MTF regulations concerning the confidentiality of patient records, as embodied in federal statutes including the Privacy Act of 1974 and the Health Insurance Portability &

Accountability Act of 1996. All medical records and reports will remain the property of the Government.

All financial, statistical, personnel, and/or technical data which is furnished, produced or otherwise available to the Contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of work under this contract. The

Contractor shall not release any of the above information without prior written consent of the CO.

1.3.4.7. Smoking in AF Facilities. Contractors are advised that the AF has placed restrictions on the smoking of tobacco products in AF facilities. AFI 40-102, Tobacco Free Living, outlines the procedures used by the commander to control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as government personnel. Smoking is permitted only in designated smoking areas.

1.3.4.8. Joint Base San Antonio (JBSA) Traffic Code. All applicable Traffic Codes will be enforced and apply to all personnel operating vehicles on a JBSA installation. The governing instruction for all Traffic

Codes is AFI 31-218 paragraph I and AFMAN 31-116.

1.3.4.9. Cell Phone Usage. Contractors are advised that DoD Instruction (DoDI) 6055.04 prohibits cellular telephone usage when approaching, entering or exiting any installation gate. Cell phone usage by drivers on installations is prohibited in moving vehicles unless used with a hands-free device. The installation Security Forces Squadron (SFS) is strictly enforcing this regulation. Those found in violation of this regulation are subject to be ticketed.

1.3.4.10. Base Fire Prevention Program. The contractor will be required to comply with the applicable

Fire Prevention Program, for JBSA Lackland the applicable directive is AFI 91-203. Contact the

Contracting Office for a copy of AFI 91-203.

1.3.5. License and Certification Verification.

1.3.5.1. The Contractor Personnel shall have and maintain a current Basic Life Support (BLS) certification.

1.3.5.2. The Contractor shall present and maintain written certifications on employees that have taken and received certification in an Animal Caretaker course, which follows specific guidelines for aseptic as defined by the Institutional Animal Care and Use Committee (IACUC), and has been approved by the

Contracting Officer. The course required is the Canine Caretakers Course or equivalent. One acceptable source for this course is the Global Training Academy, 1610 Patton Rd, Somerset, TX 78069. In accordance with Military Training Bulletin NO. 07-003 (7 Feb 07), this training will not be provided by the government.

1.3.6. Security.

1.3.6.1. General Security Requirements. The Contractor shall follow all guidelines found in the Security

Requirements for Solicitations and Contracts clause.

1.3.6.2. Internal Operating Instructions (OI). The Contractor/Contractor Personnel shall abide by the

MTF’s current OIs for internal circulation control, the protection of resources, and the regulated entry into Air Force controlled areas during normal, simulated, and actual emergency operations. Reporting

Requirements. The contractor shall comply with AFI 71-101, Volume 1, Criminal Investigations

(Chapter 2, paragraph 2.7) and Volume-2, Protective Service Matters, (Paragraph 1.2). Contractor shall report to Security Forces any information or circumstances which may pose a threat to DOD or contractor personnel, resources, or DOD information.

1.3.6.3. Removal of Contractor Personnel. The government, through the CO, reserves the right to require immediate removal from contract performance on the installation or any government facility, any individual whose actions raise reasonable suspicion that patient care or services may be compromised in any way, or that pose a threat of harm to other contractor/government personnel or self. Removal under other circumstances will be subsequent to, and at the direction of the CO only.

1.3.6.3.1. If a situation meriting removal occurs as outlined in the previous paragraph, the COR will contact the CO and the contractor’s representative within 24 hours. A meeting may be required with the

CO, COR and Contractor representative to discuss further action.

1.3.6.3.2. The CO will notify the Contractor if and when permanent removal is required. In the event of a disagreement between the Government and the Contractor, the decision of the CO will be final. During the period of time between the removal and the final decision of the CO, the Contractor agrees to provide backup/replacement Contractor Personnel in accordance with the terms of this contract.

1.3.6.3.3. The Contractor Personnel may be required to submit to drug/alcohol testing. The government reserves the right to require temporary or permanent removal from contract performance any individual who refuses or fails testing.

1.3.6.3.4. The contractor shall ensure that its employees conduct themselves in a professional manner while on the installation and refrain from disruptive, offensive, or otherwise improper behavior that undermines order and discipline. The contracting officer may direct the contractor to remove from performance of this contract on this installation any contractor employee engaging in such misconduct.

1.3.6.4. Installation Access. Criminal History Check will be conducted on all prime/subcontractor employees requiring base access. The contractor shall provide the Contracting Officer and the

Information Protection Office a current list of employees needing access within 3 working days after receiving award or Notice of Award. The list shall include employee’s name, date of birth, social security number, state driver’s license/state ID number and state of issue. Notifications of contractor employee additions and deletions shall be provided with the same information listed above and within 3 working days. Within 10 business days after receipt of the list the Government will notify the Contractor that installation access passes are available for those employees clearing the criminal history check. The duration of any pass issued will not exceed one year or the duration of the contract, whichever is shorter.

This process will be repeated at the exercise of any option period.

1.3.6.5. Government Data. The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity or required by AF publication, IAW with the records management procedures in Air Force Instruction (AFI) 33 - 322, Records Management

Program, Air Force Manual (AFMAN) 33-363, Management of Records, and the Air Force Records

Disposition Schedule (AFRDS) located at https://www.my.af.mil/gcss-af61a/afrims/afrims/rims.cfm

1.3.6.6. Freedom of Information. The contractor shall not respond to any Freedom of Information Act request or release any information in response to a Freedom of Information request. Any request for information received by the contractor under the Freedom of Information Act will be referred to the

Contracting Officer.

1.3.6.7. Physical Security. The contractor shall comply with Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements.

The contractor shall safeguard all government property, including controlled forms, provided for contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

1.3.6.8. Key Control. The contractor shall safeguard all keys issued by the government and ensure they https://www.my.af.mil/gcss-af61a/afrims/afrims/rims.cfm are used only by authorized contractor personnel. The contractor shall not duplicate issued keys and shall report lost keys to the contracting officer immediately. The contractor will be charged for lost keys, re-keying, and lock replacement as applicable.

1.3.6.9. Additional Security Requirements. NACIs will be IAW Homeland Security Presidential

Directive 12 (HSPD-12).

1.3.6.10. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on JBSA Lackland.

1.3.7. Contractor Manpower Reporting Application (CMRA).

1.3.7.1. The Contractor shall report ALL Contractor labor hours (including Sub-Contractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

1.3.7.1.1. Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year.

Contractors may direct questions to the CMRA help desk.

1.3.7.1.2. User Manual: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and Contractor are available at the Army CMRA link at http://www.ecmra.mil. Once you get to this site, click the Department of Air Force CMRA link, to log-in or to initially set-up a user account.

1.3.8. Health Requirements and Immunizations.

1.3.8.1. All Contractor Personnel shall control and prevent disease in accordance with AFI 48-105

Surveillance Prevention and Control of Diseases and Conditions of Public Health or Military

Significance, and the American Public Health Association Publication, Control of Communicable

Diseases Manual, and the Centers for Disease Control and Prevention (CDC) publication, Morbidity and

Mortality Weekly Report, Air Force Policy (as applicable) and its supplements. The Contractor shall provide proof of immunization or immunity from or screening for the following diseases according to Air

Force guidelines equivalent to that provided to active duty armed forces: Hepatitis B, MMR (Measles, Mumps, and Rubella), Varicella, Tdap (Tetanus, Diphtheria, and Pertussis), Tuberculosis (TB), HIV

(Contractor Personnel who have direct patient care) and influenza for all personnel prior to contract performance. For the TB screening, the Contractor shall provide proof of negative TB 2-step skin testing

IAW CDC recommendations outlined in Appendix 1 of this document. If an individual has a past positive

TB skin test, the Contractor shall provide proof of a negative chest X-ray within twelve (12) months prior to personnel performing. The Government reserves the right to require more frequent TB testing of personnel based on the facilities’ annual TB risk assessment. Additional vaccines as they are made mandatory for health care workers may also be required in unusual circumstances.

1.3.8.2. Medical Tests. The Contractor shall not obtain medical tests or procedures at the MTF, unless identified in Section 3. Government Furnished Property and Services. The Contractor shall be responsible for the cost of any emergency medical services received.

1.3.8.3. Influenza Immunization. Contractor Personnel shall receive the current influenza immunization, at contractor’s expense, equivalent to that provided to active duty armed forces personnel unless http://www.ecmra.mil/ http://www.ecmra.mil/ contraindicated by allergy; as an example, to eggs as evidenced by hives, difficulty breathing, itching, and other symptoms of anaphylactic hypersensitivity and/or physician’s diagnosis. At Government’s discretion it can be accomplished as stated in Paragraph 3.6. Proof of vaccination will be required.

1.3.9. Reports. The Contractor shall submit reports to the COR for use in monitoring performance. Such reports may include:

Report Timeline

Health and Immunization requirements Initially and upon expiration date

Basic Life Support (BLS) As accepted by

American Heart Association (AHA) or American Red Cross

Initially and upon expiration date*

Competency/Currency of Animal Caretaker’s certification

Initially and upon expiration date*

Security requirements Initially

Invoices submitted in WAWF Monthly

*Note: In accordance with Military Training Bulletin NO. 07-003 (7 Feb 07), this training will not be provided by the Government.

1.3.10. Personal Hygiene.

1.3.10.1. Contractor personnel shall wear a clean uniform each day, be neatly groomed, free of body odor and conform to acceptable standards of personal hygiene for a medical treatment facility.

1.3.11. Uniforms.

1.3.11.1 The Contractor shall have a uniform dress code that requires contract personnel to maintain a clean, neat and professional appearance appropriate for a health care setting. Contract employees must wear contractor provided approved uniforms at all times while performing housekeeping duties except when working in areas requiring Government-furnished surgical garments. The Contractor staff shall wear shoes that are enclosed while on duty. Contractor personnel shall not wear sandals, slippers, and open shoes for safety reasons. The Contractor shall provide Personal Protective Clothing (PPC) and devices (i.e., rubber aprons, safety shoes, outdoor weather gear, and gloves).

Service Summary

P.O.

Performance Objective

PWS

Paragraph Performance Threshold

1. License Certification and

Verification

1.3.5.2 Zero (0) Discrepancies

2. Cleaning and Disinfecting 1.2.2.

Inclusive

No more than one (1) discrepancies per month

3. Response to Spill and Soiling 1.2.2.10. No more than one (1) discrepancies per month

4. Servicing Linen 1.2.3.

Inclusive

No more than one (1) discrepancies per month

5. Health Requirements and

Immunizations

1.3.8.

Inclusive

Zero (0) discrepancies

6. Reports 1.3.9.

Inclusive

Zero (0) discrepancies

2. Government-Furnished Property and Services

2.1. The Government will provide use of all available MTF facilities and support services, materials, publications and forms, use of equipment, and specialty clothing required for contract performance

(except as designated in the contract). The Contractor Personnel shall keep Government furnished supplies, equipment, and work areas in a safe, orderly and clean condition. See Appendix 4 -

Government Supplied Items.

2.2. The Government will schedule and furnish initial and annual training which may include but shall not be limited to various applicable software, data base systems, quality assurance policies, radiation safety, local in-service, safety briefings, compliance, patient safety, performance improvement, risk management, infection control, fire protection, security, and patient sensitivity training. The classes may be scheduled as required throughout the life of the contract.

2.2.1. Specialty Training. The Government may provide voluntary specialty training to Contractor

Personnel in a non-paid status.

2.2.2. Security Training. The HCP shall be trained in accordance with AFI 31-501, AFI 31-401; AFI 33- 200, Information Assurance Management; AFI 31-101 The Air Force Installation Security Program; AFI 33-203V1, Emission Security (EMSEC), and AFI 33-200, Information Assurance Management.

2.3. The Government will provide local telephone service, Class-A telephone lines and Defense

Switching Network lines limited to matters related to the performance of this contract. Personal long distance calls are not authorized.

2.4. The MTF will provide emergency healthcare for injuries occurring while on duty. The Contractor shall reimburse the government for such services. This includes blood borne exposure protocols after start of work. The Government will provide initial testing at no cost, but the Contractor shall provide follow- up testing or reimburse the government for such services performed within the MTF. The

Contractor will provide the MTF with documentation for follow-ups performed outside the MTF as required by MTF policy. The Government will provide post-exposure tuberculosis testing at no charge to the Contractor when required (ex. following exposure to active TB case with in MTF) to avoid testing delays. The government will provide MTF ID badges which will be worn/ displayed at all times while on duty.

2.5. Vaccine. The influenza vaccine will be provided by the Government, if available as determined by the MTF. Although this vaccine may be provided by the Government, it may be obtained at other facilities with the cost being borne by the contractor/HCP as outlined in Paragraph 1.3.8.3. Unless vaccinated by the Government, proof of vaccination will be required.

2.6. Space. Any space used by contract personnel in performance of this contract may be used for other purposes during their absence. Items of clothing, personal effects, or equipment may not be able to be secured at the MTF. The Government will not incur any liability for theft, damage to, or loss of such personal items. No office space will be provided.

2.6.1. The government will furnish the contractor the following spaces:

2.6.1.1. Clinical Research Building, 7602:

Janitor Closet, Room B108

Janitor Closet, Room B135

Janitor Closet, Room B144

Shared administrative space B104

Shared locker and shower facilities A137

Shared parking space: Bldg. 7602 (Absolutely no parking in loading dock receiving area)

APPENDIX 1

CONTRACT SPECIFIC REQUIREMENTS

PRIOR TO PERFORMANCE

WILFORD HALL MEDICAL CENTER/59TH MDW

FAXED TO: FAX: DATE:

Contract Position:

Name:

The following items are Contract Specific requirements provided by the Contractor prior to performance:

Pre-employment medical exam (no earlier than 45 days before start date)

Immunization Record

Varicella (Serologic evidence of immunity or documentation of 2-shot series)

Tdap (Documentation of tetanus/diphtheria vaccination within two (2) years or current Tdap vaccine.)

TB- 2 Step Testing or Neg. Chest X-Ray for Past Positive Tests (see screening criteria below)

Screening Criteria Required Testing No Previous Documented TST result Two-step baseline TST

Previous documented Neg TST >12 months before new employment Two-step baseline TST

Previous documented Neg TST < 12 months before new employment Single TST

> 2 previous documented Neg TST but most recent TST >12 months Single TST

Previous documented Positive TST Chest X-Ray (negative)

MMR (Serologic evidence of immunity or documentation of 2-shot series)

Hepatitis B (Serologic evidence of immunity or documentation of 3-shot series)

HIV (direct contact with patients or body fluids) (Frequency shall be based on exposure risk per hospital employee program)

Influenza (current series)

Drug Testing

Security Background Check _SF 86 (If applicable) State NAC LFC

Affidavit signed and dated by the Contractor. Copy of signed AF FM 2583 or Sentinel Key verification printout from a Security Manager.

Copy of non-disclosure statement

Copy of license (if applicable)

Copy of certifications (if applicable)

Credentials package (if applicable)

All personnel performing service under this contract shall be required to in-process through the 59th MDW

Medical Logistics Contract Personnel Office upon reporting for duty.

APPENDIX 2

REFERENCED AIR FORCE INSTRUCTIONS, DoD REGULATIONS, AND MEDICAL WING INSTRUCTIONS

(Note: In all instances, most current version applies. Publications can be found electronically at http://www.epublishing.af.mil )

IAW - In accordance with

MOA - Memorandum of Agreement between the Surgeon General, the Air Force and the Army

AFI 31-101, The Air Force Installation Security Program (IAW 502 CONS & 802 SFS MOA) AFI 31-

401, Information Security Program Management (IAW 502 CONS & 802 SFS MOA) AFI 31-501, Personnel Security Program Management (IAW 502 CONS & 802 SFS MOA) AFI 33-200, Information

Awareness (IA) Management

AFI 33-203v1, Emission Security. (IAW 502 CONS & 802 SFS MOA) AFI 33-

322, Records Management Program (Paragraphs 1 & 2)

AFI 33-332, Air Force Privacy Act Program (Entire instruction applies)

AFI 33-364, Records Disposition - Procedures and Responsibilities (Entire instruction applies)

AFI 41-102, Medical Expense & Performance Reporting System (MEPRS) for Fixed Military Medical & Dental

Treatment Facilities (paragraph 1.12)

AFI 41-201, Managing Clinical Engineering Programs (Paragraph 5.16)

AFI 41-210, Patient Administration Functions (Chapters 2 through 10) AFI 44-

119, Medical Quality Operations (Entire instruction applies)

AFI 48-105, Surveillance, Prevention and Control of Diseases and Conditions of Public Health or Military

Significance. (Paragraph 1.10.10.)

AFI 71-101VI, Criminal Investigations (IAW 502 CONS & 802 SFS MOA) AFI 71-

101V2, Protective Service Matters (IAW 502 CONS & 802 SFS MOA) AFMAN 36-

363, Management of Records (Entire manual applies)

MDWI, 41-214, Codes and Alarms (Entire instruction applies)

MDWI 32-2003, Fire Safety Management Response Program (Entire instruction applies) MDWI 32-

7001 Hazardous Materials, Waste Management and Spill Response Program (Entire instruction applies)

MDWI 44-157, Infection Control Program (Entire instruction applies) MDWI

44-142, Code Blue Management (Paragraph 8.4.1.)

DoD Directive 5400.7, Freedom of Information Act Program (Paragraphs 2 & 3) DoDI

6025.8, Ambulatory Procedure Visit (APV) (Paragraphs 2.2., 2.3., and 2.4.)

DoDI 6040.40, Military Health System Data Quality Management Control Procedures (Paragraph 2.) DoDI

6040.42, Medical Encounter and Coding at Military Treatment Facilities (Paragraph 2.1) DoDI 6040.43, Custody and Control of Outpatient Medical Records (Paragraph 2.1.)

Air Force Records Disposition Schedule On the portal https://www.my.af.mil/gcss-af61a/afrims/afrims

Air Force Health Services Inspection Guidelines

MDWI 32-2003, Fire Safety Management and Response Program

MDWI 44-45, Animal Bite Program

MDWI 44-9 Infection Control Program

Animal Care/Housekeeping Services Specific Instructions

The Guide for the Care and Use of Laboratory Animals (Eighth Edition)

Operations Branch OI, 40S-102, Cleaning the Surgery Suites

Animal Welfare Act & Regulations (Animal Care Blue Book) dated Nov 2013

559th MDG Military Working Dog SOP MCVS-MWD SOP 100-04, Husbandry Care http://www.epublishing.af.mil/ https://www.my.af.mil/gcss-af61a/afrims/afrims

APPENDIX 3

ZONE 1 – Cleaning frequency of once per working day

Building 7602:

Husbandry

Room(s): Corridor(s):

A147 B149 B145

A152 B151 B148

B140 B152

B141 B153

B142 B154

B143

Approximate sq. ft. - 1,544

Future Expansion estimated to add 2,030 sq/ft, this zone/bldg

ZONE 2 – Cleaning…

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