Questions and Answers_06Oct26.pdf

Keesler Air Force Base Telecommunication Services (FA301027Q0001) Q&A Version 1

6 October 2026

Question # Date Received Question Response

1 1 Oct 26 DFARS 252.204-7025 states the required level is CMMC Level 2 (Self) for systems that process, store or transmit FCI or CUI.

Will the contractor receive or handle CUI under this contract? If contractor systems will handle FCI only, is a current CMMC

Level 1 (Self) status acceptable?

Contractor will not handle, store, or process CUI data. Contractor equipment will only process analog voice traffic. CMMC Level 1 is acceptable.

2 1 Oct 26 If Level 2 (Self) is required, is a Conditional

Level 2 (Self) status with a plan of action and milestones acceptable at time of award?

Level 2 is not required at this time.

3 1 Oct 26 The period of performance begins 01

December 2026, and the PWS allows no more than 30 days for cutover. Must service be fully cut over and operational on

01 December 2026, or does the 30-day cutover period begin on that date (or on the date of award)?

Fully cutover and operational on 1 Dec 2026.

4 1 Oct 26 If a new provider requires circuit installation and number porting that cannot be completed by 01 December

2026, will the Government continue the existing service until cutover is accepted, and when would billing under CLIN 0001 begin?

No. Previous contract expires 30 November, with no option to extend.

5 1 Oct 26 Page 4 of the solicitation shows a period of performance of July 1, 2026 - June 30, 2027. The CLINs show 01 December 2026 -

30 November 2027. Please confirm which is correct.

The period of performance is for a base year plus four (4) option periods: 01 December 2026 – 30 November 2031.

6 1 Oct 26 The schedule contains only monthly service

CLINs. Should one-time costs for contractor-provided equipment, installation and number porting be

CLIN 0002 was added. Reference Amendment 0001.

included in the CLIN 0001 monthly price, or will the Government add a separate line item for non-recurring charges?

7 1 Oct 26 FAR 52.217-8 is included. Will the six-month extension be evaluated, and if so at which rates?

FAR 52.212-2 was updated to include how the 6-month extension will be evaluated. Reference Amendment 0001.

8 1 Oct 26 Are usage charges (long distance, international, operator and directory assistance) to be included in the fixed monthly price, or billed separately? Please provide recent monthly minutes of use by category if available.

Included in the firm fixed price.

9 1 Oct 26 Who is the current service provider and carrier of record for the 228-376 and 228-

377 number ranges? Are all 20,000 numbers to be ported to the awardee?

Current Service provided by CenturyLink Communications, LLC. All 20,000 numbers are to be ported.

10 1 Oct 26 PWS Appendix A.7 describes CAMA trunks and ALI circuits to the base PSAP. Are these

E911 circuits within the scope of this contract, or will they remain under a separate arrangement with the current 911 system service provider? The text and the table in A.7 show different trunk quantities;

please confirm the required quantity.

Yes, CAMA and ALI circuits are in the scope of this contract, CAMA 1 (70EMXX501167)

CAMA 2 (70EMXX501168)

CAMA 3 (70EMXX501169)

ALI 1 (70HRXZ506477)

ALI 2 (70HRXZ506478)

11 1 Oct 26 Who maintains the E911 database (ALI records) for the listed numbers today, and is the awardee expected to assume that function?

E911 database is maintained by 81CS. Awardee is not expected to assume the function.

12 1 Oct 26 PWS Appendix A.3 lists two analog lines, including an emergency dial-out line for use if the Government switch fails. Must these be delivered on facilities physically separate from the PRI service, or may they be delivered from the same contractor equipment?

The analog lines omitted. See updated PWS.

13 1 Oct 26 Appendix A lists 9 T1-PRI circuits (207 bearer channels) and also 150 concurrent calls. Which figure governs the required capacity?

150 concurrent calls is the required capacity of the SIP trunk. 9 T1- PRIs are required to be handed to the government for redundancy and spread across two government owned/operated ISRs.

14 1 Oct 26 Are the existing PRIs configured as NFAS groups or as standalone spans with a D-channel each, and what ISDN protocol variant is in use on the Cisco gateways?

Existing PRIs are standalone spans with each having a D-channel.

Government Cisco gateways are using Global ISDN Switch Type NI2;

Switchback Timing Graceful; Type Of DTMF Relay NTE-CA.

Government Cisco port config is Line Coding B8ZS; Framing ESF

15 1 Oct 26 The PWS requires the contractor to respond and coordinate with the

Government POC within one hour for all priorities. Does "respond" mean contact with the Government POC, or a technician on site within one hour?

“Respond” means contact with the Government POC.

16 1 Oct 26 PWS 3.2 requires a contractor-provided relay rack. Please provide the available floor space, power (voltage, amperage, receptacle type, and whether backup power is provided) and the cable distance to the Government equipment at Building

2801.

Multi-NEMA 5-15 --15amp, 115v, UPS/Generator power provided.

Cable distance-Varies depending on required equipment rack space needed by contractor. Worst case no more than 40 feet.

17 1 Oct 26 Is there a page limit or required format for the technical submission?

No.

18 2 Oct 26 “On the PWS you have two analog lines listed, (228) 432-5037 and (228) 374-1083 however I show that these lines were disconnected last January when the switch was decommissioned. Please advise.”

The analog lines omitted. See updated PWS.

19 5 Oct 26 In reference to the 'Cutover within 30 days'

(App. A.1), when does the 30-day cutover clock start: at award of bid, Notice to

Proceed (NTP) or order acceptance?

Service needs to be up and running by 1 December.

20 5 Oct 26 What are the email follow-up deadlines for each outage type? (2.1.2 refers to times that are never specified.)

Section 2.1.4 specifies for a catastrophic outage, updates are expected every 4 hours. For emergency, serious and routine outages restoration is expected within 8 hours; 24 hours; and 2 calendar days, respectively.

21 5 Oct 26 How is 100% availability measured, and what are the remedies or penalties for a missed threshold?

The expectation is 100%, any degradation is considered less than 100%. The Contracting Office will engage with the Contractor for resolution.