Attach_1_Multi_Country_Cessna_208_Maintenance_Training_PWS.pdf

Attachment 1 Solicitation No. FA3002-16-R-0011

Performance Work Statement (PWS)

Multi Country Cessna 208 Maintenance Training

12/16/2016

Vision Statement

1. Introduction

1.1. Background on AFSAT

1.2. Background on this Program

1.3. Scope

2. General Requirements

2.1. Non-Personal Services

2.2. Contract Administration and Management

2.2.1. Contract Management

2.2.2. Contract Administration

2.2.3. Technology Transfer IAW International Traffic in Arms Regulation (ITAR)

2.2.4. Training Material Documentation

2.2.5. Third Party Transfer Issues

2.3. Personnel Administration

2.3.1. Staffing

2.3.2. Aircraft Maintenance Instructor Qualifications

2.3.3. Certification and Training

2.3.4. Employee Potential Threat

2.3.5. Language of Employees

2.3.6. Professional and Unprofessional Relationships

2.3.7. Employee Dress

2.3.8. Program Manager

2.3.9. Program Management Expectations

2.3.10. Monthly Status Reports

2.3.11. Instructor and Student Relationships

2.3.12. Political, Cultural, and Religious Awareness

2.4. Contractor-provided Training Locations

2.5. OCONUS Training Location

2.6. Contractor Travel/Temporary Duty-TDY

3 Performance Requirements

3.1 Provide Cessna 208 Series Aircraft CONUS maintenance training for students

3.2 Provide Cessna 208 Series Aircraft OCONUS maintenance training for students

3.3 Provide qualified and certified instructors for FMS Training Program

3.4 Provide commercial off the shelf (COTS) student training materials for students attending training

3.5 Provide record keeping for students and FMS Training Program

3.6 Provide Monthly Status Report for FMS Training Program

3.7 Provide syllabus for disclosure release and approval

3.8 Provide Student Services for CONUS FMS Training

3.9 Establish and maintain Quality Control (QC) Plan for FMS Training Program

4. Special Requirements

4.1. Security and Safety

4.1.1. General Security Requirements for All Contractors

4.1.2. Medical Support

4.2. Quality Control

4.3. Incident Reporting

4.4. CONUS Emergency Evacuation Plan

4.5. Government Provided Equipment

4.6. OCONUS Evacuation

4.7 Performance of Services During Crisis

4.8 OCONUS Mobilization Plan……….………………………………………………...……………………..26

4.9 OCONUS Training Aids……………………………………………………………………… ………

4.10. Contractor Manpower Reporting…...………………………… ……………………………………...…26

5. Deliverables

6. Related Documents

Appendix A Definitions

Appendix B Acronym List

Appendix C In-Country Performance Provisions

Performance Work Statement (PWS)

Multi Country Cessna 208 Maintenance Training

Vision Statement

Provide multiple countries CONUS and OCONUS Cessna 208 maintenance training.

1. Introduction The United States Air Force (USAF) on behalf of the United States Government (USG) requires training and technology transfer in accordance with (IAW) security assistance agreements and or security cooperation programs for multiple international customers. This training will also be required for DoD personnel. The USAF is executing this program under the authority of the Air Force Security Assistance Training Squadron (AFSAT) or other USAF requirement authorization documents for training DoD personnel.

1.1. Background on AFSAT

AFSAT is the executive agent for all USAF sponsored international training and education. The squadron implements and approves USAF-sponsored security assistance training, monitors the progress of training and the welfare of USAF-sponsored international students, and provides guidance for implementation of the Department of Defense (DoD) International Program. Each year, Air Education and Training Command (AETC) members train or facilitate training for more than 9,000 students from more than 142 nations attending flying, technical, medical and professional education and training.

1.2. Background on this Program

The USAF established a Letter of Offer and Acceptance (LOA) with multiple country customers to provide training and technology transfer IAW the United States Code, Title 22 - FOREIGN RELATIONS AND INTERCOURSE CHAPTER 32 - FOREIGN ASSISTANCE CHAPTER 39 - ARMS EXPORT CONTROL and the National Defense Authorization Act of 1991, Section 1004 of Public Law 101-510, as amended for the purpose of training our international partner on Cessna 208 (C208) maintenance training. This contract is being used to provide this training and technology transfer.

1.3. Scope

1.3.1. Training and technology transfer is required by the USAF to train International and Department of Defense (DoD) personnel in Cessna 208 maintenance. Proposed training will be Contractor, Type 1 Special Training, procured by the Air Education and Training Command (AETC) for DoD personnel and for international personnel presented under the auspices of the Security Assistance or Security Cooperation Training Programs. All instructions and technical information shall be in English.

1.3.2. Training shall include both Continental United States (CONUS) and Outside the Continental United States (OCONUS) Cessna 208 maintenance training options. OCONUS training locations shall be varied. Training shall be provided to International Military Students (IMS) from multiple country customers.

1.3.3. CONUS maintenance training: The Contractor shall provide commercial off the shelf (COTS) classroom and hands-on training that prepares maintenance personnel with the skills and knowledge necessary for individual qualification in the Cessna 208 aircraft system.

1.3.3.1. The Contractor shall provide instructor, support personnel, management, and logistics services necessary to train technicians to maintain the C208 aircraft. All maintenance training courses shall include both formal training in a structured academic learning environment with follow-on practical hands-on training. Formal training (classroom) shall be required, but does not replace practical hands-on training in the operational environment, whether on the flight-line or in the work center. Training shall provide students with the ability to maintain the aircraft safely and independently. For planning purposes, all training and data will be based upon the off-the-shelf production line aircraft/equipment (Cessna C-208B/EX with Garmin 1000). Contractor-provided training will be transition-type training into a skill similar to the skill currently possessed by the student. Training courses/student pipeline will be ordered based upon DoD or country requirements and may be ordered either independently or as series of courses that one student will attend in a pipeline. Basic theory may be required for students who do not meet the minimum requirements for training and shall be requested by task order under the aircraft maintenance fundamentals course described in PWS Paragraph 1.3.3.1.15. Requirements of the courses shall include, but is not limited to the following:

1.3.3.1.1 C-208 Initial and Practical Maintenance Training will meet the training requirements of technicians with limited experience maintaining C-208 aircraft and will include training in: (1) Component location (2) Normal systems operation (3) Aircraft inspections (4) Aircraft servicing (5) Repair of aircraft systems (6) System troubleshooting (7) Adjustment and rigging procedures.

1.3.3.1.2 PT-6 Line and Base maintenance training will meet the needs of a PT6A engine maintenance technician and will provide theory and practical training in: (1) Component location (2) System normal/abnormal operation and indication (3) Routine service and maintenance requirements (4) Basic troubleshooting of engine systems (5) Safety during maintenance of engine systems.

1.3.3.1.3 C-208 Engine Run, Taxi and System Check training will meet the needs for maintenance technicians required to perform engine and system operational checks on C-208 aircraft and will include training in: (1) Engine start procedures (2) Emergency procedures (3) Aircraft limitations (4) Airport signs and markings and (5) Taxi Procedures.

1.3.3.1.4 RESERVED

1.3.3.1.5 C-208 (PT-6) Basic Avionics Procedures training will meet the needs of technicians with limited experience maintaining C-208 aircraft and will include training in: (1) Component location (2) Normal systems operation (3) Inspection of avionics systems (4) Service and repair of avionics systems.

1.3.3.1.6 C-208 Enhanced Troubleshooting training will meet the needs for maintenance technicians required to expand their knowledge of normal system operation of aircraft and will include training in: (1) Enhanced troubleshooting skills (2) Decision making abilities (3) Aircraft troubleshooting scenarios (4) Analyzing and solving realistic system malfunctions on aircraft.

1.3.3.1.7 Troubleshooting Applications training which analyzes the fault and chooses maintenance actions such as continuity tests, bench checking, and component swapping that they might apply to correct the problem. The system not only evaluates the logic used, but also keeps track of the time and expenses incurred by the technician while solving problems.

1.3.3.1.8 PT-6 Hot Section Inspection training which includes identifying and following safety precautions when working on or near engine; identifying and locating principal engine components; understanding the terminology and nomenclature, identifying and using appropriate documentation; performing system, engine, component and functional checks as specified in the maintenance manual; disassemble, inspect and assemble/replace engine Hot Section components; and disassemble, inspect and assemble/replace engine Accessory Gearbox (AGB) components.

1.3.3.1.9 Engine Condition Trend Monitoring teaches the fundamentals and skills necessary to produce, manipulate and analyze WebECTM graph in order to monitor engine performance.

1.3.3.1.10 Avionics Systems Fundamentals training teaches the maintenance technician the information needed to troubleshoot, maintain, and repair typical avionics systems installed in any aircraft. It begins with a brief review of basic electricity/electronics and advances to the more sophisticated digital systems.

1.3.3.1.11 C-208 (PT-6) Electrical/Avionics Training teaches the aircraft electrical/avionics technician to use the manufacturers manuals, regulatory documents and feedback from the instructor to perform specific tasks using the actual aircraft, part task trainers, and simulator devices. The objective of practical training course is to gain the required competence in performing maintenance, inspections, and routine work according to the maintenance manual.

1.3.3.1.12 Avionics Principles Training teaches Avionics standard practices including Foreign Object Debris (FOD), Electrostatic Discharge (ESD) and safety, Wiring and Cabling, wire types, terminating and installation methods, tooling, as well as Electrical Wiring Interconnection System (EWIS). Training will also include information on Data Bus types and formats, Computer Network types, components, protocols, and structures, Fiber Optic safety, testing and troubleshooting, Antennas and installation, and Maintenance Software utilities.

1.3.3.1.13 C-208 Operational Maintenance Practices Training evaluates technicians abilities from "Write-Up to "Release-to-Service. "Squawks are drawn from actual field service reports and manufacturer-reported incidents, including non-compliant MEL items, troubleshooting decisions, and issues related to suspected unapproved parts.

Technicians will analyze a variety of malfunctions utilizing aircraft manufacturer’s records and Federal Aviation Administration (FAA) data.

1.3.3.1.14 C-208 Documentation Update which reviews OEM services changes, modifications, and other technical documentation that has been published in the last 18 months. The instructor will challenge the technicians to review systems through scenario based troubleshooting.

1.3.3.1.15 Aircraft Maintenance Fundamentals provides students with the initial aircraft maintenance knowledge and theory necessary to meet the required prerequisites to continue to other aircraft maintenance courses. Training should include generic type training which covers career field familiarization, Occupational Safety and Health (AFOSH) programs, maintenance directives, maintenance data documentation, maintenance materials and tools, supply responsibility, maintenance fundamentals, aircraft systems familiarization, and Aerospace Ground Equipment (AGE). Risk Management, chemical fetal hazard, job-oriented safety, and environmental issues. At the end of the course the student shall be qualified to move onto their identified training pipeline per task order requirements.

1.3.4. OCONUS Contracted Field Services (CFS): The Contractor shall be required provide Contracted Field Services (CFS) in various country locations, which will be designed by task order. The objective of the CFS shall be to provide continuation and upgrade training to maintenance personnel as required. Training shall expand the capabilities of previously qualified maintenance technicians. Training shall take place on country provided aircraft.

Contractor shall provide students with academic and OJT maintenance training to meet requirements of the country.

The Country Customer will provide supplies, facilities and equipment.

1.3.4.1. The Contractor shall develop and execute an OJT program that will build upon the skills of previously trained and qualified C-208 maintenance technicians. Contractor maintenance training will be primarily for those technicians who previously received English Language Training and initial C-208 familiarization training course.

The Contractor shall interface with the AFSAT Training Program Manager (TPM), Security Cooperation Office, and Partner Nation Representative to continually assess, recommend, and update any training needs of maintenance technicians. Regardless of who performs the maintenance activity, the Contractor shall ensure airworthiness is maintained.

1.3.4.2 The Contractor shall provide continuous personnel training and shall consists of various methods i.e.

classroom instruction, and hands-on OJT. The Contractor will perform these duties in compliance with safety, hazardous material, and airworthiness standards.

1.3.4.3 The CFS shall train maintenance personnel to prepare/maintain/process all required documentation for maintenance, operations, logistics/supply, and other areas as needed. The training end state consists of maintenance technicians accomplishing maintenance and logistics functions to support normal flight operations independently.

The maintenance technician will be required to evaluate the aircraft condition after recovery, order and receive parts and supplies, perform scheduled and unscheduled maintenance, plan and schedule aircraft to support missions, and launch and support operations at the normal flight operations rate. The CFS shall train personnel to properly maintain and keep a current Technical Manual Library. The CFS shall ensure personnel are trained in the proper maintenance and calibration processes for items requiring calibration.

1.3.4.4 The Contractor shall develop and execute an OJT training program that includes all the tasks required for logistics supply support to include administrative, data management, and supply management, requisitioning, and warehouse training. The CFS shall train personnel on provisioning, procurement, and stocking of all spares/components for the aircraft systems, engines, and support equipment as well as tool and support equipment/specialized tools/test equipment checkout procedures for the aircraft maintainers. The CFS shall train personnel to access the Management Information System (MIS), request parts and materiel associated with maintenance actions, receive materiel and parts in a timely manner and maintain accountability for the inventory issued from supply warehouse. The CFS shall ensure the system is accessible to personnel and train them to use it.

1.3.4.5 The CFS shall conduct an assessment of units immediate maintenance training requirements and provide a training plan within 30 days after completion of assessment. In the absence of a USG approved training plan, the CFS shall commence OJT training on priority areas.

1.3.4.6 The CFS shall establish and support a monthly training status meeting with the units designated representative (i.e. Unit commander, maintenance officer, training manager) to assess progress and ensure personnel are receiving the required training.

1.3.4.7 The Contractor shall maintain personnel training records for each student.

1.3.4.8 The Contractor shall train tasks in accordance with FAA Part 147 guidelines and the proficiency levels outlined in Title 14 of the Code of Federal Regulations (14 CFR) Part 147, Subpart B, Paragraph 147.21 and Appendix A. The Contractor shall train tasks in accordance with FAA Part 141 in courses such as Engine Run, Taxi and System Check where FAA Part 141 requirements apply.

1.3.5 Minimum Student Qualifications

1.3.5.1 The following are minimum maintenance and avionics technician training qualifications and experience levels that can be expected from maintenance technicians:

1.3.5.1.1 Attend Aircraft Maintenance Fundamentals course IAW 1.3.3.1.15 of the PWS.

1.3.5.1.2 FAA Aviation Maintenance Technician Certificate (or FAA-recognized national Civil Aviation Authority equivalent), or equivalent under EASA/JAA/CAA.

1.3.5.1.3 US FCC, NCATT or National equivalent Avionics Technician Certification.

1.3.5.1.4 Military Maintenance or Avionics Technician Certificate of Formal Training or rating as certified by proper National military Authority.

1.3.5.1.5 Students will possess one of the four above qualifications.

1.3.5.1.6 IMS shall possess a 70 English Comprehension Level from Defense Language Institute English Language Center (DLIELC) prior to attending any maintenance training courses.

1.3.6 Student Services

1.3.6.1 The Contractor shall provide lodging for students from the date of arrival until the date of departure. The Contractor is not obligated to provide any lodging to accompanying dependents and housing of dependents shall not be at any additional cost to this contract.

1.3.6.1.1 The Contractor shall provide each student with a room with his/her own bedroom with an adjoining private bathroom. Students of the same-sex may share a common living area. Each student room shall have cooking facilities to include a stove, sink, and refrigerator, at a minimum. The Contractor shall ensure housing cleaning services are provided weekly, at a minimum.

1.3.6.2 The Contractor shall provide transportation services for each student from the date of arrival until the date departure. Contractor-provided transportation is to support this contract and shall not be utilized for student personal or recreational use. The Contractor is not obligated to provide any transportation to accompanying dependents and transportation of dependents shall not be at any additional cost to this contract.

1.3.6.2.1 Transportation shall be provided from Contractor's training facility or Contractor provided lodging to/from airport for official arrival/departure, to/from training location, to/from Contractor-hosted events, to/from medical services, and to/from one (1), four (4) hour shopping trip per week during the duration of training. The Contractor shall ensure students arrive at required destinations on-time.

1.3.6.2.2 Upon student arrival, the Contractor shall meet the student at baggage claim. Upon departure from training, the Contractor shall ensure student arrives at terminal two (2) hours prior to flight departure time.

1.3.6.2.3 The Contractor shall provide or ensure all students have transportation and access to dining facilities for breakfast, lunch, and dinner. Students shall have an opportunity for 45 minutes of uninterrupted time to complete each meal.

1.3.6.2.4 The Contractor shall not provide rental cars or allow students to operate Contractor or rental vehicles obtained under, or as part of this contract.

1.3.6.2.5 The Contractor is not responsible for transportation or cost of transportation for IMS travel from IMS home station to designated CONUS training site and back to home station or to any follow-on training location not provided by Contractor.

2. General Requirements This section describes the general requirements for this effort and the following sub-sections provide details of various considerations.

2.1. Non-Personal Services

The services performed under this contract shall be non-personal in nature. The USG will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the USG assign tasks to, or prepare work schedules for individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately.

2.2. Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.2.1. Contract Management

2.2.2. Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement.

The Contractor shall respond to USG requests for contractual actions within the timeframe defined by the CO. The Contractor shall have a single point of contact (POC) between the USG and Contractor personnel assigned to support the contract and/or task orders. The Contractor shall provide a POC to the CO prior to contract award for all contractual matters during normal hours of operation. This person may be the same person as the Program Manager (PM) detailed in PWS paragraph 2.3.8.

2.2.3. Technology Transfer IAW International Traffic in Arms Regulation (ITAR)

2.2.4. Training Material Documentation

2.2.4.1. If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the contract number with task order number, course title and international customer name, weapon system name Training, document date, AFSAT Approved for Release, all disclosure reference number received from USG during the disclosure process, and security classification.

2.2.4.2. If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the following disclosure statement: "This information is furnished on the condition that it will not be released to another nation without specific authority of the Department of the Air Force of the United States, that it will be used for military purposes only, that individual or corporate rights originating in the information, whether patented or not, will be respected, that the recipient will report promptly to the United States any known or suspected compromise, and that the information will be provided substantially the same degree of security afforded it by the Department of Defense of the United States. Also, regardless of any other markings on the document, it will not be downgraded or declassified without written approval of the originating U.S. agency".

2.2.5. Third Party Transfer Issues

The Contractor shall be responsible for any subcontract and personnel management to insure there are no third party disclosure issues violating the ITAR.

2.3. Personnel Administration

This section describes the Contractor's personnel administration requirements for this effort and the following sub-sections provide details of various considerations.

2.3.1. Staffing

The Contractor shall be responsible for complete staffing and ensure that all employees are qualified, trained, and certified to perform the requirements of this PWS. The Contractor shall provide management and support as required for the performance of contract tasks. The Contractor shall provide necessary infrastructure to support contract tasks.

2.3.2. Aircraft Maintenance Instructor Qualifications

2.3.2.1. Instructors shall have skills to the level of FAA Air Frame and Power Plant Inspection and Authorization (FAA A&P IA). A minimum of five years of experience in their respective specialty on the system is required. The instructors shall have the experience, technical and communication skills necessary to provide a thorough understanding of the training objectives as set forth in the PWS. The instructor shall be able to apply professional technical expertise and guidance to solve complex problems by interpreting technical data such as blueprints or manufactures' manuals. Work typically requires a thoroughly comprehensive knowledge of aircraft mechanical, electronic, pneumatic, systems and structures troubleshooting and or repair procedures and replacement of components, and a thorough knowledge of aircraft systems. A detailed knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, cable tensiometers, sheet metal brakes and sheers, etc.

is required.

2.3.2.2. Contractor shall maintain documentation of instructor personnel that meets the FAA part requirement they are operating under. The Contractor shall provide the documentation as requested at any time during the performance of the contract to the CO and the AFSAT TPM/COR. OCONUS the Contractor may use International Civil Aviation's Organization (ICAO) standards as long as the Civil Aviation Authority (CAA) guidance of the issuing country has an ICAO agreement with the United States of FAA to meet the requirements. The Contractor shall provide the documentation as requested at any time during the performance of the contract to the CO and the

AFSAT TPM/COR.

2.3.3. Certification and Training

The Contractor shall comply with certification and training required by all federal, state, and local laws/regulations to execute the requirements of this contract. The Contractor shall maintain training records and certification shall be documented and provided for USG review. At a minimum, these training records shall contain all individual qualifications, the name of the individual that provided the training, the date training was conducted or completed, and the due date for recurring training. The documentation shall be submitted in electronic format within 24 hours after AFSAT TPM/COR, CO request.

2.3.4. Employee Potential Threat

The Contractor shall not employ a person for work on this contract if such employee is a potential threat to the health, safety, security, or general well-being of any personnel and/or the operational mission.

2.3.5. Language of Employees

All employees shall speak; read; write; and understand the English language to the degree necessary for comprehension of the terms, conditions, and daily responsibilities for fulfillment of the requirements under this contract, excluding the speaking skill of hearing-impaired employees. In addition, Contract instructors shall communicate with and instruct International Military Students (IMS)s in English language articulations, fluency, and pitch/quality of sound that communicate course requirements, objectives, theory and content.

2.3.6. Professional and Unprofessional Relationships

2.3.6.1. The Contractor shall comply with AETCI 36-2909, RECRUITING, EDUCATION, AND TRAINING STANDARDS OF CONDUCT, and will take immediate action to resolve violations of the prohibition on unprofessional relationships.

2.3.6.1.1. Unprofessional relationships include relationships involving faculty, staff, trainees, cadets, students, recruiters, recruits, applicants, and first-term Airmen who participate in the Recruiter Assistance Program (RAPpers). Whether pursued on or off duty relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests. Unprofessional relationships include relationships between officers; between enlisted members; between officers and enlisted members; between recruiters and recruits, applicants, or RAPpers; between RAPpers and recruits or applicants; and between military personnel and civilian employees or Contractor personnel.

2.3.6.1.2. If practices, techniques, personal appearance, or conduct of Contractor personnel becomes detrimental to the accomplishment of the mission as determined by the USG, the CO will provide written notification of such conditions to the Contractor. Following such notification, the Contractor shall remedy the situation within 24 hours.

In addition, the USG reserves the right to pursue other remedies available under the provisions of this contract as necessary.

2.3.7. Employee Dress

Contractor personnel shall always present a neat and professional appearance and be easily recognized as Contractor employees. The Contractor shall outfit its employees with distinctive uniforms or enforce business dress.

Contractor employees shall display their first and last name, along with their company name. Pin-on nametags are allowed. All clothing shall be maintained in a professional, clean, and serviceable condition. Contractor personnel may not wear clothing which is offensive nor which is derogatory toward any personnel, the USG or any military service, foreign country, or religion. Maintenance instructors shall wear steel-toed boots when instructing in or around aircraft. All clothing shall be maintained in a professional, clean, and serviceable condition and meet Occupational Safety and Health Administration (OSHA) standards.

2.3.8. Program Manager

2.3.8.1. The Contractor shall provide a Program Manager (PM) responsible for the performance of this contract.

The name of the PM and an alternate, or alternates, who shall act for the Contractor when the PM is absent shall be designated in writing to the CO prior to contract award and as changes occur. The PM, and alternate(s), shall have full authority to act for the Contractor on all matters relating to the performance of this contract. The PM or alternate(s) shall be available Monday Friday from 0730-1630 local time.

2.3.8.2. The PM, or designated representative, may be required to travel to participate in Program Management Reviews (PMR)s in the country customer's locations or other CONUS/OCONUS locations, as requested by the AFSAT TPM/COR. In addition, the Contractor shall support USG led meetings, as requested by the AFSAT

TPM/COR. Travel shall be on a strictly cost reimbursable basis. The Contractor shall coordinate and submit a request for travel to the AFSAT TPM/COR 10 business days prior to the travel date, if possible, for approval. After the completion of required travel and in conjunction with the required monthly invoicing process, the Contractor shall invoice costs for travel in the Wide Area Work Flow (WAWF) e-Business Suite in accordance with the regulatory implementation of Public Law 99-234, FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR) and the Joint Travel Regulation.

2.3.9. Program Management Expectations

2.3.9.1. The Contractor shall manage all resources to achieve requirements of the PWS, to include cost, schedule, and technical objectives. The Contractor shall designate a Contractor PM to support the training program and coordinate with the AFSAT TPM/COR. The Contractor PM shall be the single POC and shall coordinate the interface between the USG and subcontractors, suppliers/vendors, and the Contractors corporate office.

2.3.9.2. The Contractor shall keep the AFSAT TPM/COR informed on all current technical, managerial efforts and expenditures on the contract. The Contractor PM shall document this on monthly status reports, to include telephone conversations and meetings. The Contractor shall deliver monthly (not later than the 5th business day of each month) status reports (The Contractor format/Microsoft Suite).

2.3.10. Monthly Status Reports

The Contractor shall describe services provided to the level of detail which includes the name and number of students in training, the number of students who graduated each month, student training issues, anticipated delays in training and the reason for the delay, amount of labor hours applied by the PM and any issues that affect the performance of training. This information shall be posted in the Wide Area Workflow e-business suite. Failure to provide this information may result in invoice rejection. The Contractor shall detail the approved training schedule and the current progress and how it relates to the OEM current aircraft delivery schedule. The Contractor shall provide a detailed course listing and syllabus/course development timeline (if applicable) for each specialty. The Contractor shall provide a mitigation plan for any projected deviations or delays. The Contractor shall document travel request(s), including AFSAT TPM/COR approval. The Contractor shall document status of any action items and/or taskers not properly resolved.

2.3.11. Instructor and Student Relationships

2.3.12. Political, Cultural, and Religious Awareness

The Contractor shall provide training to their employees on the cultural and religious sensitivities they may encounter while performing this contract. All Contractor employees shall be neutral on the subject of religion and politics with the IMSs.

2.4. Contractor-provided Training Locations

Work hours at Contractor-provided training locations will be determined by the Contractor and may be flexible as long as all requirements of the PWS paragraph 3.0 are met and those hours do not exceed the standard 40 hours per week. The USG will not pay overtime without prior approval by the CO.

2.5. OCONUS Training Location

2.5.1. OCONUS training shall be delivered at various OCONUS training locations.

2.5.1.1. Standard workdays are determined by the OCONUS location, but will not exceed 40 hours per week without approval by the USG. The USG will not pay overtime without prior approval by the CO.

2.6. Contractor Travel/Temporary Duty-TDY

Travel to other USG facilities, country customer facilities, non-USG facilities, or other Contractor facilities may be required as identified in the contract. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the CO (or the AFSAT TPM/COR if delegated by the CO), and is on a strictly cost reimbursable basis. The Contractor shall coordinate and submit a request for travel to the AFSAT TPM/COR 10 business days prior to the travel date, if possible, for approval. After the completion of required travel and in conjunction with the required monthly invoicing process, the Contractor shall invoice costs for travel in the Wide Area Work Flow (WAWF) e-Business Suite in accordance with the regulatory implementation of Public Law 99-234, FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR) and the Joint Travel Regulation.

3 Performance Requirements The following section specifies the Performance Requirements and Performance Standards for the contract. Note STD stands for standard and AQL stands for acceptable quality level. These Performance Objectives are also documented in the Performance Requirement Summary (PRS) which takes the place of the Service Summary for this PWS.

3.1 Provide Cessna 208 Series Aircraft CONUS maintenance training for students.

Performance Standards

a) Standard: The Contractor shall provide CONUS maintenance training courses to students on the Cessna 208 aircraft. Training shall ensure students understand how to safely and independently operate systems, subsystems, and related support equipment associated with the Cessna 208. Training shall be to the level necessary to provide students a thorough understanding of their specialty requirement and ensure that student's can perform tasks IAW applicable technical data with minimal supervision (no more than three minor write-ups) at the end of training.

AQL: 100% Compliance

b) Standard: The Contractor shall provide academic training which consists of a compilation of lecture, seminar sessions and on the job training events to teach required skills and knowledge. Testing procedures must be in place and used to verify the student has retained knowledge as instructed. Students must receive a passing grade of 70%.

AQL: 100% Compliance

c) Standard: The Contractor shall provide training in accordance with (IAW) an agreed upon schedule for each task order between the Contractor and the CO. The CO may delegate the schedule definition to the AFSAT TPM/COR.

The agreed upon schedule are based off government planning estimates and are subject to change. No-Cost changes to the training schedule do not require CO approval; rather it requires coordination between AFSAT TPM/COR and the Contractor. Any changes involving funds obligated for each task order require CO approval.

AQL: 100% of all students complete training IAW the agreed schedule; unless released by the CO with AFSAT TPM/COR direction.

3.2 Provide Cessna 208 Series Aircraft OCONUS maintenance training for students.

Performance Standards

a) Standard: The Contractor shall provide OCONUS maintenance training courses to students on the Cessna 208 aircraft. Training shall ensure students understand how to safely and independently operate systems, subsystems, and related support equipment associated with the Cessna 208. Training shall be to the level necessary to provide students a thorough understanding of their specialty requirement and ensure that students can perform tasks IAW applicable technical data with minimal supervision (no more than three minor write-ups) at the end of training.

AQL: 100% Compliance

b) Standard: The Contractor shall provide academic training which consists of a compilation of lecture, seminar sessions and on the job training events to teach required skills and knowledge. Testing procedures must be in place and used to verify the student has retained knowledge as instructed. Students must receive a passing grade of 70%.

AQL: 100% Compliance

c) Standard: The Contractor shall provide training in accordance with (IAW) an agreed upon schedule between the Contractor and the CO. The CO may delegate the schedule definition to the AFSAT TPM/COR.

AQL: 100% of all students complete training IAW the agreed schedule; unless released by the CO with AFSAT TPM/COR direction.

3.3 Provide qualified and certified instructors for FMS Training Program.

Performance Standards

a) Standard: The Contractor shall provide qualified instructors that meet the requirements of PWS Paragraph 2.3.2.

AQL: 100% Compliance

b) Standard: The Contractor shall establish and maintain instructor records IAW PWS paragraph 2.3.3. The Contractor shall provide a memorandum to the AFSAT TPM/COR documenting the Instructor's qualifications prior to the Instructor providing training to students. Thereafter, documentation of training shall be provided to the AFSAT TPM/COR or CO within 24 hours after request.

AQL: 100% Compliance. 90% Compliance for Contractor providing instructor documentation to AFSAT TPM/COR within 24 hours after request.

Deliverables A002 Instructor Certification

3.4 Provide commercial off the shelf (COTS) student training materials for students attending training.

Performance Standards

a) Standard: The Contractor shall provide 1 copy of student training materials approved for release to each student during course presentation. Contractor format for student training materials is acceptable. Training material shall be based on all applicable, current and disclosed data.

AQL: 100% Compliance

Deliverables A005 Training Materials

3.5 Provide record keeping for students and FMS Training Program.

a) Standard: The Contractor shall maintain student records for all students attending training. Student records generated under this contract are the property of USG. The Contractor shall, without exception, turn over a student record to the appropriate AFSAT TPM/COR no later than 7 business days after the student's completion of all required training and additionally provide 1 copy of student records to the student upon completion of training.

AQL: 100% Compliance for maintaining all student records and providing them to the student. 90% Compliance for Contractor providing all records to AFSAT TPM/COR not later than 7 business days after student's completion of training.

b) Standard: The Contractor shall be responsible for all student training records, [i.e. OJT Task Proficiency Guides (TPGs)] through completion of the final Contractor-provided course for each individual student. No records provided to unauthorized personnel or organizations.

AQL: 100% Compliance

c) Standard: The Contractor shall provide AFSAT TPM/COR 1 copy of the student's completed AETC Form 325, Student Accounting Report, or Contractor equivalent within 2 business days after student entry and within 7 business days after course completion.

AQL: 100% Compliance for receiving completed forms. 90% Compliance for Contractor providing completed forms to AFSAT TPM/COR within 2 business days after course entry and within 7 business days after course completion.

d) Standard: The Contractor shall provide a Course Evaluation Report to the AFSAT TPM/COR not later than 7 business days after course completion. The Course Evaluation Report shall be in Contractor format and shall document all problems during the training course, such as deficiencies in subject coverage, documentation, and equipment failures, etc.

AQL: 100% Compliance for Course Evaluation Report. 90% Compliance for Contractor providing completed report to AFSAT TPM/COR not later than 7 business days after course completion.

e) Standard: The Contractor shall notify the AFSAT TPM/COR of all student issues requiring AFSAT intervention, assistance, or AFSAT/CC determination. No student shall be removed from training without CO direction and AFSAT/CC approval. The Contractor shall notify the AFSAT TPM/COR of any issues concerning the student's ability to complete training (academic performance, health, personal issues, or discipline).

AQL: 100% Compliance

f) Standard: The Contractor shall provide a Completed AF Form 1256 (Certificate of Training) or Contractor equivalent to each student upon course completion (original and 1 copy) unless the Contractor has a documented and established process that must be followed to validate or certify the student has completed the required training. If the student fails to complete training a Certificate of Attendance shall be issued. The Certificate of Attendance will be in the Contractors format. The Contractor shall provide completed copies to the AFSAT TPM/COR within 7 business days after completion of the course.

AQL: 100% Compliance for supplying completed certificates of training/attendance. 90% Compliance for Contractor providing completed certificates to AFSAT TPM/COR within 7 business days after course completion.

g) Standard: The Contractor shall notify the AFSAT TPM/COR or other identified point of contact by the AFSAT TPM/COR of the departure and itinerary of all students, who are attending CONUS training, within 3 business days before student departure from training. This notification will include: The Name, Grade, Country, and Service of the student, Date and hour of departure and projected scheduled arrival of the student to the gaining activity, the name of the air carrier, the flight number (or train or bus number), or if the student is traveling by Privately Owned Vehicle (POV).

AQL: 98% correct information provided prior to student departure.

h) Standard: The Contractor shall provide a completed AETC Form 258 (Student Evaluation of Training) or Contractor equivalent to each student upon course completion. Student Evaluation of Training shall cover not only quality of training, but also whether or not the student received instructional materials and the quality of student support services. The Contractor shall provide completed forms to the AFSAT TPM/COR within 7 business days after completion.

AQL: 100% Compliance for receiving completed forms. 90% Compliance for Contractor providing completed forms to AFSAT TPM/COR within 7 business days after completion.

Deliverables A006 Student Records A007 Completed AF Form 1256 Certificate of Training or Contractor Equivalent A008 AETC Form 325 Student Accounting Report or Contractor Equivalent A009 Completed AETC Form 258 or Contractor Equivalent A010 Course Evaluation Report A011 Student Departure Information

3.6 Provide Monthly Status Report for FMS Training Program.

Performance Standards

a) Standard: The Contractor shall detail all information required by PWS paragraph 2.3.10. Failure to provide this information may result in Wide Area Workflow Invoice Rejection. The monthly status report shall be provided to the AFSAT TPM/COR by the 5th business day of the month.

AQL: 100% Compliance for monthly status report. 90% Compliance for Contractor providing completed report to AFSAT TPM/COR by the 5th business day of the month.

Deliverables A003 Monthly Status Report

3.7 Provide syllabus for disclosure release and approval.

Performance Standards

a) Standard: The Contractor shall submit the syllabus to the AFSAT TPM/COR for disclosure release and approval not later than 45 calendar days before training start date.

AQL: 100% Compliance

A004 Syllabus

3.8 Provide Student Services for CONUS FMS Training.

a) Standard: The Contractor shall provide transportation to medical services for students in training CONUS.

AQL: 100% Compliance

b) Standard: If medical treatment or hospitalization is required the Contractor shall provide transportation for the student to required medical or dental care. As the student is a member of an allied armed force, he/she should be taken to the nearest US military hospital with in a 25 mile radius, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment shall be given first priority. The Contractor shall provide the medical facility a copy of the students Invitational Travel Order (ITO) (DD Form 2258). The Contractor is authorized to use 911 services in place of Contractor transportation if the Contractor deems the students medical condition is emergency that endangers life or limb.

AQL: 100% compliance.

c) Standard: The Contractor shall notify the AFSAT TPM/COR and CO within 24 hours after becoming aware and or notified of a students treatment and/or hospitalization. The Contractor shall not pay for any medical costs or medications on behalf of student. The Contractor shall follow guidelines identified in Section 12b of the ITO for medical and dental expenses.

AQL: 95% of issues notified within 24 hours.

d) Standard: The Contractor shall provide student transportation between the training facilities; the Contractor provided lodging facility(s), dining facilities, commercial airport(s) for student official arrival/departure and for 1, 4 hour shopping trip each week. This service shall be provided at convenient intervals and on a schedule known in advance to the student. Contractor-provided transportation is to support this contract and is not for student recreational use.

AQL: No more than 3 complaints validated by the AFSAT TPM/COR or the AFSAT Traveling IMSO per students stay.

e) Standard: The Contractor shall provide lodging for students CONUS when required by task order. Lodging will include his/her own bedroom with adjoining private bathroom, weekly cleaning service, stove, sink, and refrigerator as a minimum. Students shall be briefed to maintain assigned lodging in same condition as existed upon initial occupancy and Contractor shall have students sign to acknowledge they have been briefed.

AQL: 100% Compliance from date of student arrival till departure.

3.9 Establish and maintain Quality Control (QC) Plan for FMS Training Program.

Performance Standards

a) Standard: The Contractor shall establish and maintain a QCP that encompass all aspects of the contract and documents inspections, findings and corrective actions. Findings will be corrected within 3 business days. The Contractor's quality inspection documentation (metrics/reports) shall be provided to the AFSAT TPM/COR within 2 business days after request.

AQL: 100% Compliance

A001 Quality Inspection Documentation

4. Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1. Security and Safety

The following section specifies the Safety and Security Elements for the contract.

4.1.1. General Security Requirements for All Contractors.

4.1.1.1. Freedom of Information Act Program (FOIA). The Contractor shall comply with DOD Regulation 5400.7- R/Air Force Supplement, DOD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding of For Official Use Only (FOUO) material. The Contractor shall comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, and Section 8013. The Contractor shall remove or destroy official records only IAW AFMAN 33-363, Management of Records, or other directives authorized in AFI 33-322, Records Management Program.

4.1.1.2. Proprietary Information. Performance under this PWS may generate Government proprietary data categorized as FOUO or protected under the Privacy Act of 1974. Contractor personnel, although recognized as Contractor employees under the complete control of the Contractor, shall be required to comply with the directives and requirements of the base commander or authorized representative as to security standards and regulations applicable to the worksite.