Fish Tank MAINTENANCE SOW PDF.pdf

Statement of Work (SOW) Solicitation No. FA2816-9-T-0013 Tank and Aquarium Services

STATEMENT OF WORK (SOW)

FOR

TANK AND AQUARIUM SERVICES

LOS ANGELES AIR FORCE BASE

EL SEGUNDO, CALIFORNIA

13 Jan 26

REVISION CONTROL

Revision Number Date Remarks

Basic 25 Jul 11 This is the initial publication of the Tank and Aquarium Service Statement of Work (SOW).

This acquisition is below the S.A.T. annually therefore SDO will not be certifying that this service is performance-based.

Coordination:

Functional Commander/Functional Director

Quality Assurance Program Coordinator

_____________________NOT REQUIRED, BELOW S.A.T.______________________

Service Determining Official

Contracting Officer

Table of Contents

1. Description of Service

1.1. Basic Services

1.2. Schedule

1.3. Fish Count

1.4. Service Calls

1.5. Replacement Parts

2. Government Furnished Services

2.1. Facilities

2.2. Forms and Publications

3. General Information

3.1. Contractor Personnel

3.2. Operations

3.3. Safety

3.4. Phase Out

Appendix A – Estimated Workload Appendix B – Applicable Publications and Forms

1. Description of Service The Contractor shall furnish all personnel, equipment, labor, tools, materials, supervision, transportation, and other items and services necessary to perform aquarium services for Child Development Center, Building #281 located at Los Angeles Air Force Base, El Segundo, California.

1.1. Basic Services

The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform all tank and aquarium cleaning, maintenance, replacement tasks and functions as defined in this Statement of Work (SOW).

1.2. Schedule

The Contractor shall provide tank and aquarium cleaning and maintenance twice a month, Tuesdays of each month for Building #281. Contractor shall ensure that all tanks are cleaned and maintained in proper working order. Service is to occur during the hours of

09:30 -1500. (CLIN 0001)

1.3. Fish Count

The Contractor shall ensure that the aquariums are properly stocked with live fish, provide food for sustaining live fish, and replace any ill, dying, or dead fish. At a minimum the fish count shall be as follows:

Minimum Fish

Count

Fish Type Description of Tank or Aquarium Location Number of Tanks or

Aquariums 7 * 12 gal aquarium Bldg #281 1 12 * 55 gal aquarium Bldg #281 1

* Tanks may have any or all of the following: Cichlid fish, Clown fish, Angel fish, Barb fish, Black tetra fish, Catfish (no longer than 4 inches), Cherry barb fish, Cory fish, Danio fish, Firemouth fish or Plecostomus (Suckerfish). (CLIN 0002)

1.4. Service Calls

The Contractor shall respond to service calls within 2 hours of notification to service malfunctioning tanks or aquariums. Service call response will be at no additional cost to the Government. In addition, the Contractor shall not order replacement parts for any tank or aquarium unless first approved by the Government.

1.5. Replacement Parts

Upon approval the Contractor shall replace broken and non-working parts (e.g. pumps, lights, aquarium) when necessary. (CLIN 0002)

2. Government Furnished Services The Government will provide, without cost to the Contractor, the facilities and services listed below. All Government-furnished services shall be used only for performance of this contract.

2.1. Facilities

No smoking is allowed in Government facilities. The Contractor shall keep work areas in an orderly and professional manner return all work areas to original condition after services are performed.

2.1.1. Hazardous Material

The Contractor shall comply with base Hazardous Material (HAZMAT) regulations for all issues of hazardous material, and ensure storage procedures meet all federal, state, and local requirements. Prior to use on Los Angeles AFB, the Contractor shall provide the Base Hazardous Material Pharmacy, a list of all hazardous materials the Contractor brings onto Government property and shall provide a Material Safety Data Sheet (MSDS) for each Hazardous Chemical listed in OSHA Hazard Communication Standard 29 CFR

1910.1200 in accordance with LAAFB Hazardous Material Management.

2.1.2. Utilities

The Government shall furnish utility services including water and sewer for Contractor use in performing this contract. The Contractor shall ensure employees conserve utilities.

2.1.3. Communication

2.1.3.1. Telephone

The Contractor shall be allowed the use of the telephone for contacting the Contracting Officer, Fire Department, Security Forces, receiving customer complaints and any other directly contract related communications.

2.1.3.2. Communication Security (COMSEC)

All DOD communications are subject to COMSEC review. Use of DOD telephones and telephone systems constitutes consent to COMSEC monitoring. The contractor shall comply with LAAFB COMSEC procedures and rules. For copies of these documents please contact Jose Torres at 310-653-0027 or 3845.

2.1.4. Refuse Collection

Waste generated by the Contractor in performance of the services specified with this SOW shall be deposited in Government dumpsters, excluding hazardous materials in which proper disposal instructions shall be complied with. The Contractor shall comply with base recycling regulations.

2.1.5. Emergency Medical Service

Emergency medical treatment and emergency patient transportation service is only available through the local community.

2.1.6. Security Forces

The Government will provide general security service. Security Forces phone extensions are 911 for emergencies, and 310-653-5787 for routine calls.

2.2. Forms and Publications

The contractor is responsible for obtaining and maintaining all forms and publications needed to perform the contract.

3. General Information

3.1. Contractor Personnel

3.1.1. Contract Manager

The Contractor shall appoint a Program Manager (PM) or Contractor Manager (CM) to provide daily supervision and quality control, and who shall represent the Contractor and be responsible for the performance of the work throughout the term of the contract. The name of this person, and an alternate(s) who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer and Contracting Officer Representative (COR). The Program Manager (PM) or Contractor Manager (CM) shall be able to speak, read, write, and understand English and be able to effectively communicate with Contractor employees.

3.1.2. Contractor Employees

The Government reserves the right to restrict the employment, under this contract, of any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general well being, or the operational mission of the installation and its population. Contractor shall perform background checks, at Contractor's expense, to ensure that said employee has not been convicted of any sexual crime or any crime against children.

3.1.2.1. Employee Certifications/Security Requirements

The Contractor must be able to complete a background check prior to performing any duties at the facilities in accordance with AFI 34-144 and DODI 1402.05. Two reference checks and training in positive guidance and touch policy outlines the procedures to be followed in order to successfully work in a child care facility utilizing appropriate and inappropriate touch in the center. Training will be provided upon entering employment.

Violation of this policy will terminate employment.

Touch Policy

1. Appropriate Touching Involves:

a. Recognition of the importance of physical contact is child nurturance and guidance.

b. Adult respect for personal space of children; Children always have the right to refuse these touches.

c. Responses affecting the safety and well being of the child for example, holding the hand of a child when crossing the street; holding a child gently, but firmly during a temper tantrum.

d. Other examples of appropriate touching include hugs, holding hands, reassuring touches on the shoulder, assisting with toileting where needed for preschoolers, cleaning the genital area when diapering infants and toddlers, naptime back rubs, shaking hands and pats on the back.

e. Children are taught through modeling and verbal guidance to use words rather than physical interaction to settle their differences with others. Touches of restraint should be done as a last resort to prevent a child from injuring him/herself or others.

In addition, touches of restraint should not be done in a humiliating or harmful way.

2. Inappropriate Touching Involves the following:

a. Coercion or other form of exploitation of the child’s lack of knowledge.

b. Satisfaction of the adult’s needs at the expense of the child.

c. Violation of laws against sex and contact between adults and children.

d. An attempt to change child behavior with adult physical force often applied in anger.

e. Example of inappropriate touching includes: corporal punishment, slapping, striking or punching, tickling for prolonged periods, kissing, pinching, picking a child up by his/her arm, shaking, fondling or molestation.

3.1.2.2. Dress and Appearance

Contractor personnel shall present a professional appearance at all times and be easily recognized as Contractor employees. This may be accomplished by wearing a Contractor provided badge depicting company name, employee’s name, and title. Each employee shall wear the badge on the outer clothing on the front of the body between the neck and waist so the badge is visible at all times. No item of military clothing shall be worn as an outer garment.

3.1.2.3. Employment of Government Employees

The Contractor shall not employ any person who is an employee of the United States government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The contractor is prohibited from employing off-duty QAP who are managing any contracts or subcontracts awarded to the contractor.

3.2. Operations

3.2.1. Federal Holidays

The contractor is not required to provide services on the following federal holidays:

New Year’s Day Labor Day Martin Luther King’s Birthday Columbus Day Presidents Day Veterans Day

Memorial Day Thanksgiving Day Independence Day Christmas Day.

If the federal holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday as directed.

3.2.2. Performance Evaluation Meetings

The Contracting Officer may require the Program Manager (PM) or Contractor Manager (CM) to meet at least weekly with the Contracting Officer Representative (COR) and the Contracting Officer during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the Contracting Officer. However, if the Contractor requests, a meeting will be held whenever a Corrective Action Report (CAR) is issued.

The Contractor’s Program Manger (PM) or Contractor Manager (CM), the Contracting Officer, and COR, shall sign the Contract Administrator’s written minutes of these meetings. Should the Contractor not concur with the Contractor Administrator's minutes, the Contractor shall so state any areas of non-concurrence in writing to the Contracting Officer within ten (10) calendar days of receipt of the signed minutes.

3.2.3. Government Quality Assurance

The Government will evaluate the Contractor's performance under this contract. When an observation indicates defective performance, the COR will require the contract manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance.

3.2.3.1. Scope Changes

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer.

3.3. Safety

The applicable Occupational Safety and Health Act (OSHA) standards will be mandatory for this contract. The Contractor shall comply with all Federal, State and Local laws concerning safety. The Contractor shall manage all work areas to ensure the safety of building occupants, base personnel, or visitors in or near the areas.

3.4. Phase Out

If the contracted operation reverts to in-house operations, the Contractor shall cooperate with 61 FSS personnel to ensure an orderly change over. In the event a follow-on contract is awarded to other than the incumbent, the incumbent Contractor shall cooperate to the extent required to permit an orderly transition to the successful contractor.

APPENDICES

A. Estimated Workload B. Applicable Publications and Forms

Appendix A – Estimated Workload

SOW

Reference# Service to be provided Frequency

1.2. Service tanks and aquariums twice per month at 1 location

1.3. Replace fish As required

1.4. Service Calls As required

1.5. Replacement Parts As required

Appendix B – Applicable Publications and Forms

Publications (to include their supplements at any organizational level) and forms that apply to this SOW are listed below. The publications and forms have been coded as mandatory or advisory. The contractor is obligated to follow those publications and use those forms coded as mandatory to the extent specified in other sections of this SOW.

The contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in this SOW. All publications and forms listed shall be made available by the government at the start of the contract.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. The contractor shall immediately implement those changes that result in a decrease or no changes in the contract price and notify the contracting officer in writing of such changes. Before implementing any change that will result in an increase in contract price, the contractor shall submit to the contracting officer a price proposal within 30 calendar days following receipt of the change by the contractor.

The contracting officer and the contractor shall negotiate the change into the contact under the provisions of the contract clause entitled “Changes”. Failure of the contractor to submit a price proposal within 30 calendar days following receipt of the change entitles the government to performance according to such change at no increase in contract price (unless the time requirement is waived by the contracting officer according to Paragraph C of the changes clause).

PUBLICATION NO.

SECTION/PARA/LINE

TITLE DATE MANDATORY (M)/

ADVISORY (A)

AFI 34-248 Child Development Centers 01 Oct 1999 M

AFI 34-144 Child & Youth Programs 02 July 2019 M

DoDI 1402.05

Background Checks on Individuals in

Department of Defense Child Development &

Youth Programs

24 Jan 2017 M

2.2. Forms and Publications