Attach_1_PWS_29_Dec_17.docx

FA2550-17-R-8007 Attachment #1 New Boston Security Services II

New Boston Security Services II

(NBSS II)

FA2550-17-R-8007

12/29/2017 Performance Work Statement

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Table of Contents

Table 1 Revision History

SCOPE

The primary responsibilities of the New Boston Security Services (NBSS) II contract shall be to protect Protection Level (PL) resources; detain violators; safeguard disaster or crime scenes; direct traffic; process and maintain Security Force records; protect restricted and controlled areas; monitor a resource protection program; protect facilities, materials, and personnel from injury or damage and to protect weapons, ammunition, and classified information 24 hours a day/365 day a year. The contractor shall provide trained, duty function certified, and qualified armed security guards, management and supervisory personnel in support of New Boston Air Force Station (NBAFS), New Hampshire. The contractor shall provide all equipment, tools, materials, and other items and services necessary to perform security services as defined in this PWS except Government Furnished Property (GFP), Government Furnished Equipment (GFE), and Government Furnished Services (GFS) as identified in Section 6.

SECURITY FUNCTIONS

The contractor shall deter, detect, detain, mitigate, by use of objectively reasonable force, persons suspected of committing offenses, trespassers or persons who illegally gain or attempt to gain access to NBAFS. Such personnel will be detained until contractor personnel are able to turn them over to local law enforcement authorities.

PERFORMANCE

The contractor shall comply with all Federal, Department of Defense (DoD), United States Air Force (USAF), Air Force Space Command (AFSPC), NBAFS directives and regulations, to include required supplements. The contractor shall comply with all changes to Air Force Manuals (AFMAN), Instructions (AFI), AFSPC supplements, directions and policies from Higher Headquarters. All references to AFIs in this PWS include and incorporate any supplements. The Defense Force Director (DFD) asserts tactical control (TACON) over contractor personnel in accordance with (IAW) AFI 31-101, paragraph 1.6.16.1.

Ensure Security Guard services are provided in a courteous manner that is marked by professionalism, proper manners, consideration toward and respect for others IAW AFI 31-118, Security Forces Standards and Procedures, Attachments 2, and AFI 31-122, Department of the Air Force Civilian Police/Security Guard (DAF CP/SG) Program, Chapter 7.

The contractor shall comply with the requirements of the NBAFS Security Plan (SP), NBAFS Consolidated Emergency Management Plan (CEMP), and NBAFS Antiterrorism Plan (ATP). Support of these emergency situations could involve the recall of the entire force to meet increased security posting.

GENERAL INFORMATION

AUTHORITY TO BEAR FIREARMS

Contractor personnel shall be authorized to bear firearms and shall be armed IAW the NBAFS SP, subject to approval of the Installation Commander through the Contracting Officer (CO). The contractor shall obtain any applicable licenses required by Federal, State and local laws for its employees to bear arms while performing Security Guard duties at contract start. Records or licenses of any such Federal, State or local approval shall be maintained on site by the contractor and shall be made available for inspection at the request of the Contracting Officer’s Representative (COR). The Installation Commander may direct the contractor to suspend the authorization to bear firearms for cause IAW AFI 31-117, paragraphs 2.3 – 2.3.5.5

LAUTENBERG AMENDMENT

Persons who are prohibited by 18 United States Code (U.S.C.) 922(d) (9) and (g) (9), Lautenberg Amendment, from possessing firearms shall not be employed under this contract. This includes persons who have been convicted of or charged with any felony, or have been convicted of a misdemeanor crime of domestic violence, or who are subject to a court order that restrains the person from harassing, stalking, or threatening. Further, the contractor must present to the CO any known evidence of criminal misconduct by a prospective or current employee. The CO, in coordination with COR will determine whether such misconduct is a disqualification from employment. Personnel currently employed who are formally charged with a criminal act (to include domestic abuse) will be suspended from work pending the outcome of such charges.

DOMESTIC VIOLENCE CONVICTIONS

The contractor shall immediately initiate an investigation to confirm suspected incidents of domestic violence committed by the Contract Security Guards (CSG). Results of the investigation will be provided to the DFD, COR and CO. For personnel found to have a qualifying Gun Control Act of 1968 Lautenberg Amendment conviction, the contractor shall immediately retrieve all issued firearms and ammunition and notify the DFD and COR to permanently withdraw their authority to possess government firearms or ammunition.

REMOVAL OF CONTRACTOR EMPLOYEES

Temporary Removal of Guard Personnel Posing an Imminent Threat. The installation commander or CO may direct the contractor to temporarily and immediately remove any individual from duty who poses an imminent threat to safety of personnel or government resources. The temporary removal will last until the incident prompting removal has been resolved to the satisfaction of the government. Once the incident has been resolved, the individual will either be allowed to return to work on the contract or permanently removed from performance on the contract IAW paragraph 2.4.as the government deems appropriate. Temporary removal of guard personnel does not relieve the contractor of any performance requirements. The contractor shall not employ or continue to employ persons for work on this contract if such employee is identified to the contractor by the installation commander or CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Contractor personnel shall immediately leave NBAFS as directed.

SECURITY CLEARANCES/CERTIFICATIONS

The contractor shall ensure all contractor personnel working on the installation have the following current and valid professional certifications prior to starting work: New Hampshire Armed Security Guard license, valid “Secret” security clearance, AF certified weapons qualifications, and a valid state driver's license. These certifications shall be maintained while working on NBAFS.

The contractor shall ensure all contractor personnel working on NBAFS maintains at least one qualification/certification for each of the following functions: Base Defense Operations Center (BDOC) Controller, Response Force Member, Response Force Leader, Installation Entry Controller and Flight Sergeant/Shift Supervisor.

The contractor shall possess or obtain a facility clearance at the classification level of “Secret” IAW the DD Form 254. The government shall request facility clearance if the contractor does not possess a facility clearance. The contractor shall apply for personnel security clearances within five days after receipt of the facility clearance or within five days after award of the contract if the contractor possesses a facility clearance.

CONTRACTOR IDENTIFICATION

The contractor shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and by displaying distinguishing badges or other visible identification for all meetings with government personnel. In addition, the contractor shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

RETRIEVING IDENTIFICATION MEDIA

The contractor shall immediately retrieve all identification media, including common access card (CAC) and restricted area badges (RAB) from contract employee(s) that depart for any reason and return the media to the COR within 24 hours or the next duty day. Upon termination of the contract all identification media shall be turned in to the COR. The contractor shall notify the COR within 24-hours when unable to retrieve identification media from contract employees.

PHYSICAL DEMANDS

Contractor personnel shall be in compliance with the physical fitness standards in AFI 31-122, Chapter 6, Para’s 6.3., 6.4, 6.8 – 6.8.5.2, to be able to perform work under this contract. Contractor personnel shall be tested initially prior to hiring and annually thereafter. The physical fitness standards must be accomplished prior to initial training. Contractor personnel shall not perform work under this contract if they do not meet the minimum fitness standards on their most recent fitness test.

MEDICAL CLEARANCE

All personnel shall complete an annual physical certified by a qualified physician to ensure personnel are physically able to complete the physical requirements and applicants must obtain a medical clearance from a licensed physician prior to taking the initial physical agility test (PAT).

UNIFORMS, DRESS AND PERSONAL APPEARANCE

Uniforms. The contractor shall provide uniforms and equipment items to each employee. Employees shall not be permitted to work prior to uniform issue. The uniform shall have a distinctive contractor security badge placed above the left breast pocket. Rank insignia shall be worn, when appropriate, on the shirt collar. Name tapes or tags shall be worn directly above the right shirt pocket. All contractor uniforms and equipment issued to the employees shall be of the same type and style throughout. Headgear (hat, cap, etc.) shall be worn by all personnel while in uniform.

Uniform Approval. The design of all uniforms and equipment listed above shall be subject to the approval of the COR.

Dress and Appearance Operating Instruction (OI). The contractor shall develop and implement a Dress and Appearance Operating Instruction prescribing the wear of the uniforms and equipment for all personnel. (CDRL A001) Personal Appearance. CSG personnel will maintain good daily hygiene and will maintain their uniforms so as to present an overall professional appearance. Offensive or indecent tattoos as defined by the Installation commander (including tattoos that are profane, gang affiliated, obscene, or tattoos that are sexually, religiously, ethnically, or racially insensitive/discriminatory, or tattoos that detract from a professional image), which would bring discredit or embarrassment upon the Air Force, will not be visible while on duty. Tattoos on the neck, face, and hands are not permitted. Excessive tattoos/brands will not be exposed or visible (includes visible through the uniform) while in uniform. "Excessive" is defined as any tattoos/brands that exceed 1/4 of the exposed body part and those above the collarbone and readily visible when wearing an open collar uniform. Any tattoos, brands, body piercing objects/jewelry, or unauthorized insignia or accoutrements (worn on the uniform) that would detract from an appropriate professional image while in uniform shall not be allowed to be displayed while in uniform. CSG personnel with such tattoos, brands, body piercing objects/jewelry, or unauthorized insignia or accoutrements (worn on the uniform) not meeting an acceptable image shall be required to cover such tattoos or brands using current uniform items (e.g. long-sleeved shirt/blouse, pants/slacks) or remove the unacceptable items. Members who choose not to comply with acceptable standards shall not perform work.

EQUIPMENT

The contractor shall provide the equipment identified in Appendix 4. The security force black nylon equipment shall be purchased using the mandatory source at https://dod.emall.dla.mil. An authorization form shall be completed by the contractor upon award to purchase the equipment.

CONTRACTOR VEHICLE

The contractor shall provide a minimum of four vehicles available for posting on station at all times, for the performance of this contract. On station for this purpose includes the power substation on Chestnut Hill Road and recreational area. All vehicles shall be required to have front and rear emergency blue lighting, public address system, sirens and be capable of operation on both improved and unimproved (logging) roads. Vehicles shall be solid colored, with the exception of decals, in a basic color (i.e. white/off-white, black, navy/dark blue). Contractor vehicles shall be clearly marked as contractor security vehicles, with legible markings on both front side doors and rear of vehicle. Privately owned vehicles (POVs) will not be used to perform any required security guard services.

VEHICLE LICENSING

All contractor vehicles shall meet local, state, and federal licensing, safety, and insurance requirements. All contractor vehicles are required to be registered in the state of New Hampshire prior to being utilized on base.

COMPLIANCE WITH TELEPHONE CONTROL PROGRAM

The contractor shall comply with the installation telephone control program to ensure accountability and authorized use of assigned communications equipment.

FOR OFFICIAL USE ONLY (FOUO) INFORMATION HANDLING

FOUO information provided or generated under this contract shall be safeguarded as specified in the FOUO attachment to the DD Form 254 – Contract Security Classification Specification, Department of Defense.

KEY ACCOUNTABILITY

The contractor shall establish and implement methods of ensuring all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control which will be included in the Quality Control Plan IAW AFI 31-101, Chapter 8., Para 8.4.2.17 -8.4.2.17.11.20. A complete key inventory shall be accomplished prior to contract start. The contractor shall report the loss or duplication of any key to the COR immediately after the occurrence.

The contractor shall be required to re-key or replace the affected lock or locks in the event keys are lost or duplicated; however, the government, at its option, may replace the affected lock or locks or perform re- keying.

The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor. The contractor shall open locked areas to permit authorized users into locked areas. If there are questions to the validity of a worker needing entry into a locked area, the contractor's employees shall refer to the Master Restricted Area Badge Listing (MRABL) or contact their supervisors for approval. For emergencies the contractor employees shall immediately open a locked area and monitor the personnel within the area until the emergency situation is concluded.

The contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons IAW AFI 31-101, Para 8.2.6.8.2.2.

CONTINUATION OF MISSION ESSENTIAL SERVICES

The performance of the services identified in this PWS is considered to be mission essential. The contractor shall establish and maintain a complete contingency plan to ensure continuation of services during periods of emergency, such as a national wartime mobilization and exercise scenarios IAW Defense Federal Acquisition Regulation Supplement (DFARS) 237.76, Continuation of Essential Contractor Services (CDRL A002).

PHASE-IN

The contractor shall establish procedures to ensure a smooth transition of all services identified in this PWS and assume all responsibilities without any degradation in service. The contractor shall begin initial phase-in operations during the period identified and have a complete workforce trained and available in each work center no later than the start date of the contract. Phase-In activities will include appropriate interface with the requiring activity and incumbent contractor to observe and become familiar with current operations to facilitate assumption of total contract performance on contract start date. All required equipment inventories and inspections with the Government will occur during the Phase-In period. Contractor employees on station shall wear a uniform during this period. The contractor shall have one vehicle on station during the Phase-In period. The contractor shall contact the COR to coordinate Phase-In activities.

PHASE-OUT

The contractor shall fully support and cooperate with the successor to ensure a smooth transition of all services identified in the PWS. The contractor shall ensure all responsibilities are transferred with no degradation in service and maintain overall contract responsibility until the completion of the contract period of performance. The contractor shall provide a phase-out plan. (CDRL A003)

AUTHORIZED TECHNICAL DIRECTION

The CO is the only individual authorized to commit the Government to contractual changes as identified in this PWS.

QUALITY PERFORMANCE PROGRAM REQUIREMENTS

Quality Assurance: The Government will periodically evaluate the contractor's performance in accordance with the Quality Assurance Surveillance Plan. The government will appoint a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the contractor's performance through intermittent on-site inspections of the contractor's quality control program and receipt of complaints from base personnel. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality control inspections if performance dictates. The government will also receive and investigate complaints from various customers located on the installation. The contractor shall be responsible for initially validating customer complaints. However, the government representative shall make final determination of the validity of customer compliant(s) in cases of disagreement with customer(s).

Government remedies: The CO shall follow FAR 52.212.4, Contract Terms and Conditions-Commercial Items, for contractor's failure to perform satisfactory services or failure to correct non-conforming services.

COR Inspection: The contractor shall present, upon request, any record, plan, program or other requirement under this PWS, along with compliance documents, for inspection by the COR.

Quality Control (QC): The Contractor shall develop and maintain a Quality Program Plan (QPP) that encompasses all functions of the contract. The QPP shall satisfy the requirements in the Inspection of Services clause in the contract and shall be designed to keep the Contractor's management informed of all issues affecting quality. The QC records of inspections shall indicate the nature and number of observations made, the number and type of deficiencies found, and the nature of corrective action taken as appropriate. (CDRL A004)

SAFETY

In performing work under this contract on a Government installation, the contractor shall:

Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract; and Take such additional immediate precautions as may be reasonably required for health and safety purposes.

Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the CO, shall be grounds for termination of this contract IAW the Termination clause of this contract.

Maintain a safe and healthful working condition for all contractor personnel and must ensure conformance with standards developed under US Public Law 91-596, the Occupational Safety and Health Administration (OSHA) of 1970, and State Occupational Safety and Health (OSH) Standards, American National Standards Institute (ANSI), and National Fire Protection Association (NFPA) standards. If a conflict occurs, the contractor shall apply the more stringent standard. Allow the Base Safety Office to monitor all operations to ensure the safety of Government property. Follow Air Force traffic regulations.

Provide a Safety Plan for their employees not later than twenty calendar days after contract award and update it as changes occur.

Report all mishaps involving Government property or equipment damaged by the contractor to the COR no later than the end of contractor’s shift, in which the event occurred. Reimburse the Air Force for any damage to Air Force property determined by the CO to be in the contractor’s fault.

Be responsible for resolving all regulatory citations, request for delays, and variances and exemptions to OSHA. The contractor is solely liable for fines, penalties, or other liabilities resulting from the contractor’s failure to comply with these standards.

Inform the COR of any identified safety hazards which expose personnel to possible injury, illness, or any possible damage to Government equipment or property.

Mishaps Investigation. The Government has the authority to conduct investigations of mishaps in Government facilities or to participate in the contractor’s investigation of contractor mishaps. The contractor shall participate in, and cooperate with, Government mishap investigations as requested.

Safety Inspections. The Government may conduct facility inspections in Government facilities that are occupied by the contractor. Within the 50 states and US territories, Air Force contractors operating Air Force facilities located on or off Air Force installations, are subject to enforcement authority by Federal and State safety and health organizations.

CONTRACTOR MANPOWER REPORTING

The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Enterprise-wide Contractor Manpower Reporting Application (ECMRA) help desk.

FEDERAL HOLIDAYS

The government recognizes the following ten legal holidays established by Federal Statute:

INTERFACING WITH PARTICIPATING ASSOCIATE CONTRACTORS

The contractor on this contact shall establish and maintain effective working relationships with associate contractors.

PERFORMANCE

MINIMUM GUARD REQUIREMENTS

The contractor shall ensure all personnel employed under this contract are literate in English for the purposes of oral radio communications, reading and understanding printed material and writing required reports. Contractor personnel shall be at least 21 years of age. Contractor personnel shall have a thorough working knowledge of all USAF 31 series instructions, as supplemented, which are listed as compliance documents, applicable NBAFS regulations, and this PWS.

USE OF FORCE

Contractor personnel shall use objectively reasonable force necessary to discharge their assigned duties complying with the Rules for Use of Force (RUF) IAW AFI 31-117.

CONTRACTOR PROHIBITED ACTIVITY

All contractor personnel shall not violate any of the activities listed below. Violations may result in the offender being debarred from the installation.

On-duty Security Guard shall never leave their post without being properly relieved. In the event contractor personnel are unable to perform assigned duties due to illness or other reasons, the contractor shall take action to ensure all functions are posted IAW the NBAFS SP.

The contractor shall not sleep on duty, recline or assume a relaxed position that one would appear to be sleeping or inattentive.

The contractor shall not use profane, abusive and insulting language while on duty.

Contractor personnel shall not consume any form of alcohol, narcotics, intoxicants, over the counter drugs or prescription medications that could impair ability to handle a firearm while on duty, or within 8 hours before duty or firearms training IAW AFI 31-117, paragraph 2.13.4 The contractor shall not gamble in any form while on duty or on Air Force property.

The contractor shall not use tobacco products in areas not designated as tobacco use areas IAW AFI 40-102, Tobacco Use in the Air Force, paragraph 3.1 – 3.1.3.2.

INCIDENT REPORTING

The contractor and all employees shall not discuss or provide any information concerning any incident with any other private, civil or government organizations without permission of the COR. Incidents include, but are not limited to, weapons mishandling, weapons discharge, breach of security, accidents, procedural violations, and injury to persons or property.

TESTIFYING RESPONSIBILITY

The contractor is required to fully cooperate if called upon to testify or submit a statement in a court-martial or any related court or legal proceeding. Contractor employees called upon to testify shall do so in duty status.

FORCE PROTECTION CONDITION (FPCON) SUPPORT

The contractor shall provide personnel to meet posting requirements IAW NBAFS SP.

INCREASED FPCONS, EMERGENCY SECURITY OPERATIONS, NATURAL DISASTERS, EXERCISES

The contractor shall implement a recall of the required number of personnel to meet the situation during increased FPCON’s, emergency security operations, natural disasters and exercises. All posting requirements are identified in the NBAFS SP, Antiterrorism Plan and CEMP Plan. Emergency security posting shall be completed within 1.5 hours of government notification.

The contractor shall participate in quarterly planned and unplanned exercises. Exercises may require a recall of off duty personnel to accomplish emergency security posting. Exercise emergency security posting shall be completed within 1.5 hours of government notification. The contractor shall not inform employees prior to the start of the exercise as the intent of the exercise is to evaluate the contractor’s response to meet posting requirements with no notice.

SPECIAL EVENTS

The contractor shall respond to special events, (i.e., Inspector General visits, higher headquarters inspections, special conferences, base events, etc.) approximately five times per year when required by the COR. Support of these special events could involve the recall of the entire guard force to meet specific needs of the event.

RANDOM ANTITERRORISM MEASURES (RAMS)

The contractor shall implement RAMs IAW the NBAFS Antiterrorism Plan (ATP).

RESTRICTED AREA BADGES/ESCORTS

The Restricted Area Badge (RAB) shall be worn IAW AFI 31-101, Para 7.7.5 and NBAFS SP. Contractor personnel shall not be permitted to perform escort duties for any non-Security Forces (SF) related functions (on or off duty) when a NBAFS RAB is required for that escort function.

EXPLOSIVE SAFETY PROGRAM

The contractor shall comply with Explosive Safety Program IAW AFMAN 91-201, as supplemented.

HAND-HELD EXPLOSIVE DETECTOR USE AND DEPLOYMENT

The contractor shall ensure all personnel are knowledgeable and proficient in the use and deployment of the government provided hand-held explosives detector in operation at NBAFS for vehicle inspections.

PHYSICAL ACCESS CONTROL SYSTEM (PACS)

The contractor shall utilize the current PACS in use on NBAFS which is Defense Biometric Identification System (DBIDS) to ensure personnel and vehicles are authorized for entry to the installation. The PACS will be used unless the COR approves alternate measures. Authorized personnel shall be issued local credentials for which the Pass and Registration section is responsible for issuing IAW AFMAN 31-113, as supplemented and NBAFS OI 31-113.

NBAFS DISASTER PREPAREDNESS PROGRAM PARTICIPATION

The contractor shall participate in the NBAFS Disaster Preparedness Program.

SAFEGUARDING GOVERNMENT PROPERTY

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the end of each work period, all government provided facilities, equipment and materials shall be secured.

DEGRADATION OF SAFETY OR SECURITY

The contractor shall immediately inform the COR of any information that may affect the performance or ability to perform assigned duties that will lead to the degradation of the safety or security of NBAFS.

FLIGHT OPERATIONS

The contractor shall ensure all flight operation duties are accomplished IAW AFMAN 31-201V3 and other applicable AF instructions and supplements and implement all AF Security Force programs and functional areas IAW appropriate compliance documents, as supplemented. The contractor shall maintain the security of all areas by taking actions as required by appropriate procedures and checklists. The contractor shall be mobile and capable of responding to any location on NBAFS. The contractor shall remain on duty in their assigned areas. Teams shall not depart their areas except at the discretion of the Flight Sergeant.

The contractor shall respond immediately to all restricted area alarms and requests for assistance within their area of responsibility.

Respond to security incidents ensuring all appropriate forms and procedures are completed and forwarded to the COR for review. Photos shall be taken when property damage occurs or when requested by the COR.

The contractor shall conduct inspections of vehicles and other property IAW the NBAFS OI 31-113, NBAFS Security Plan and the NBAFS Random Anti-Terrorism Measures Program. The contractor’s authority to physically examine vehicles, other property, and persons is limited to conducting inspections. The contractor shall contact appropriate law enforcement personnel when the need for a search arises as a result of the discovery of contraband during an inspection. The contractor is prohibited from conducting searches.

The contractor shall respond to all unauthorized personnel on the installation and in restricted areas, complaints or reports regarding disturbances, crimes and offenses.

Contractor personnel may detain individuals for appropriate investigation and disposition, in performing their function to secure Government property and protect NBAFS personnel, when they have a reasonable belief that an offense has been committed and that the person to be detained committed it. When detaining an individual, the contractor may conduct a protective frisk of the detained individual for purposes of ensuring officer safety. Detentions shall be only for the minimum amount of time necessary to make a proper disposition of the individual involved according to the circumstances of the case. The contractor may conduct a preliminary investigation into an incident, accident, or complaint and shall document any such investigation; however, the contractor’s investigation shall not include providing rights advisements to, or conducting interview of, detained individuals.

The contractor shall perform initial actions necessary at a crime scene and shall preserve evidence, as outlined in AFMAN 31-201V3, Para 5-19 - 5.19.5.1.4.2, as supplemented.

The contractor shall conduct random hands-on checks of restricted area badges while performing walk through of restricted areas.

The contractor shall assist in performing traffic control when necessary.

The contractor shall conduct Guard mount prior to the flight’s tour of duty and ensure punctual posting of personnel IAW AFI 31-118, and AFMAN 31-206V3, Para 2.1, and 7.13.

Conduct at least one post and area check of all posts and patrols during each tour of duty. During this check, personnel shall be checked for each individual’s readiness, job knowledge, and conformance with this PWS, company standards, and post cleanliness. Each post and area check shall be annotated on the Security Guard Desk Blotter.

Conduct flight exercises (example: anti robbery, bomb threats, Covered Wagon situations, natural disasters, etc.) to ensure individual and flight proficiency is maintained. At least one exercise per shift shall be conducted and shall be annotated on the Security Guard Desk Blotter.

Implement and maintain personnel assignment and work schedules to ensure all post and patrols are staffed at the required time. The contractor shall utilize the Post Priority Chart to staff all unscheduled posts of four hours or less.

INSTALLATION ACCESS AND ENTRY CONTROL

The contractor shall monitor access and entry control to ensure only authorized personnel are permitted access to NBAFS, restricted areas, or controlled areas at all times. All access control shall be IAW AFI 31-101, Para2.4.3.1 thru 2.4.3.1.5, 7.7, 7.15.2.3, AFMAN 31-113, Chapter #6 as supplemented, NBAFS SP, and NBAFS OI 31-113.

Contractor personnel shall be certified as an Installation Entry Controller prior to being posted for that function and shall provide Installation Entry Controllers at all times.

The contractor shall control daily vehicle and pedestrian entry and exit on NBAFS.

The contractor shall exit the Entry Control Point enclosure when vehicles approach requiring entry onto the installation.

The contractor shall require all personnel entering the installation by appropriate vehicles to use seatbelts if so equipped.

The contractor shall require all personnel entering the installation on a motorcycle to wear a helmet and reflective vest.

The contractor shall provide courteous direction and assistance as required.

The contractor shall assist in Random Installation Entry/Exit Vehicle Checks (RIEVC) IAW AFI 31- 101, Para 2.4.7 – 2.4.7.4 and AFMAN 31-113, Para 6.3.9 – 6.3.9.4 as supplemented.

The contractor shall assist in traffic control for Emergency Services vehicles entering or departing.

The contractor shall operate the Barrier System being used at the Installation Entry Control Point and also relocate and replace any temporary/passive barriers when needed to allow larger vehicles access to NBAFS.

The contractor shall keep the Entry Control Point neat and clean and keep the entrances to the IECP and its walkways free of snow and ice at all times.

BASE DEFENSE OPERATIONS CENTER (BDOC)

Provide BDOC operations IAW AFI 31-101, paragraph 2.6 thru 2.6.4.3.5 and AFMAN 31-301V3, as supplemented. The contractor shall man BDOC Controller at all times. The contractor shall be certified as a BDOC Controller prior to being posted for this function.

The contractor shall implement all Operating Instructions, Special Security Instructions, and SG checklists applicable to the Security Controller functional area.

The contractor shall control and restrict access to BDOC to authorized personnel only.

The contractor shall maintain the work area of BDOC to ensure it is clean and orderly at all times.

The contractor shall prepare the Security Guard Desk Blotter (AF Form 53) IAW AFMAN 31- 201V3, paragraph 3.2. The contractor shall record the names, post assignments and posting times of personnel reporting for duty during the shift.

The contractor shall operate and monitor the Security radio communications network and conduct a radio communications check with all posts and patrols upon assuming duty and throughout the shift.

The contractor shall dispatch a Security Response Team any time a request for assistance is received and the location falls within the contractor’s area of responsibility on NBAFS as defined in PWS.

The contractor shall immediately up channel Covered Wagon reports to the Colorado Springs Regional Command Post.

The contractor shall notify the DFD and COR of any incidents not addressed in any Quick Response Checklists (QRCs).

The contractor shall complete appropriate incident or complaint reports whenever incidents or complaints occur or are revealed through field investigations.

The contractor shall maintain and update copies of all plans, checklists, notification letters and rosters in the BDOC.

The contractor shall act as the Entry Controller to Restricted Area #1 when processing Temporary and Visitor badges.

The contractor shall prepare and submit accurate reports, records and forms generated during each shift to the COR no later than 0800 the next business day.

The contractor shall complete all training and qualifications to operate the USAF National Law Enforcement Terminal System (NLETS) IAW AFI 31-101, Para 2.6.5.1 and ADHOC communication systems.

ALARMS AND DETECTION SYSTEMS

The contractor shall monitor and operate all intrusion detection equipment and Closed Circuit Television (CCTV) equipment located in BDOC and complete an AF Form 340 on all Intrusion Detection System (IDS) alarms. The contractor shall accomplish Air Force Technical Order (AFTO) Form 781A report on any malfunction of the intrusion detection and CCTV equipment. The contractor shall report malfunctions of the intrusion detection and CCTV equipment immediately to the DFD and COR, and Electronic Security System (ESS) officer.

The contractor shall ensure only authorized personnel have access to the intrusion detection equipment and terminals located in BDOC and each restricted area.

The contractor shall accurately record the names and times of personnel opening or closing any alarm structure or location.

The contractor shall conduct all required Intrusion Detection System (IDS) tests and enter these tests in the Security Guard Desk Blotter and on the appropriate test forms (AF Form 340).

The contractor shall monitor fire alarm detection equipment and dispatch the appropriate agencies.

INTERNAL SECURITY RESPONSE TEAM (ISRT)/SECURITY PATROL DUTIES

The contractor shall patrol the installation on foot or in vehicles, respond to alarms, irregularities, and unusual or suspicious circumstances and investigate all incidents. The contractor shall interact with members of the public to determine their involvement in incidents to include obtaining statements and detaining violators. The contractor shall stop traffic safety violators and inform off- base law enforcement of the event, including those related to reckless or drunken driving. The contractor shall direct traffic and establish cordons for emergency conditions such as bomb threats, natural disasters, and other conditions that may arise. As required, the contractor shall escort very important persons (VIPs) and high-risk personnel visiting the installation. The contractor shall be certified as an ISRT/Security Patrol Member prior to being posted for this function. The contractor shall man ISRT/Security Patrol Member functions at all times.

The contractor shall conduct hands on building checks and annotate on the New Boston local Form 9 each shift.

The contractor shall assist authorized personnel in opening or closing gates, exterior building doors and special access areas.

The contractor shall conduct RIEVC Checks IAW AFI 31-101, Para 2.4.7 – 2.4.7.4 and AFMAN 31-113, Para 6.3.9 – 6.3.9.4 as supplemented.

ARMS, AMMUNITION AND EXPLOSIVES PROGRAM (AA&E)

The contractor shall comply with the operation of an Arms Ammunition & Equipment Program IAW AFI 31-101, Chapter 8.

The contractor shall ensure all arms room administrative correspondence is completed for each shift.

The contractor shall ensure a joint inventory is conducted each shift between the on-going and off-going Flight Sergeant and account for all arms, ammunition and equipment assigned to the AA&E Facility (also known as the Armory). This inventory shall be conducted at the beginning of each shift and annotated on the AF Form 1473, Gun and Equipment Room Inventory.

The contractor shall issue and receive weapons, ammunition and equipment IAW AFI 31-101, Chapter 11, as supplemented and shall ensure that individuals clean their assigned weapons IAW AFI 36-2654, Para’s 4.8, 6.5.3., and 6.5.4., this PWS and local NBAFS procedures.

The contractor shall adhere to all safety and security procedures pertaining to weapons and ammunition IAW AFMAN 31-129, USAF Small Arms and Light Weapons Handling Procedures The contractor shall permit only authorized personnel into the AA&E Facility IAW AFI 31-101, Chapter 8.

The contractor shall control AA&E Facility keys and follow procedures for signing them in and out.

The contractor shall issue weapons and ammunition using an AF Form 629 for Security Force or AF Form 1297.

The contractor shall issue all equipment by the use of a hand receipt or control log. Hand receipts as a minimum shall list the name, serial number, make and quantity of the item(s) being issued. Signatures are required from the person being issued the equipment.

The contractor shall enforce all USAF safety policies concerning the issue or turn-in, storage, movement, and clearing of Air Force weapons IAW AFMAN 31-229.

The contractor shall document all munitions and weapons that are removed from the SG armory or Alternate Arming Points at NBAFS in the SG Desk Blotter.

PLANS AND PROGRAMS

The contractor shall review all forms and incident reports to ensure accuracy. Approved documents will be returned to the Pass and ID section for filing. The contractor shall review Security Guard Desk Blotters for accuracy and content. The contractor shall electronically file the approved Security Guard Desk Blotter.

The contractor shall maintain all current Security Guard Operating Instructions, Security Guard Special Security Instructions, Security Guard post descriptions and checklists required by this contract as prescribed in AFI 31-101, Para 1.2.5.3, 12.5.4., 12.5.5, as supplemented.

Contractor shall support, update and maintain the USAF Management Internal Control Toolset (MICT) with regards to AFI 13 and 31 Series Air Force Instructions.

TRAINING

LAUTENBERG TRAINING/DD FORM 2760 COMPLETION

The contractor shall brief each employee on the Lautenberg Amendment and complete a DD Form 2760, Qualification to Possess Firearms or Ammunition, on each employee. The briefing and form must be completed before that employee receives government provided training and annually thereafter. The contractor shall provide proof of compliance to the government upon phase-in before weapons qualifications can be complete and in January of each year. Any new employee must complete a DD Form 2760 upon being hired and must provide a copy to the government before entering the installation for the first time. The DD Form 2760 must be re-accomplished every time an employee is assigned to duties requiring the use of firearm, destructive device, or ammunition. Forms are then filed in individual personnel files. These forms are subject to review by the COR at any time.

TRAINING PROGRAM

The contractor shall develop and implement a training program IAW AFI 36-2646, Chapters 2, 4 and 5, as supplemented.

Contractor personnel conducting leader- led training should, at a minimum, shall be familiar with training responsibilities outlined in AFI 36-2201, Air Force Training Program, and have attended an approved Air Force Trainer’s Course or any other approved Instructor’s Trainers Course (Sister Services). This will be required prior to conducting any instructor led training regarding this contract. All instructor trainer qualification courses will be referred to and approved by the COR prior to conducting training.

SECURITY GUARD TRAINING PROGRAM / CERTIFICATION AND QUALIFICATION TRAINING

The contractor shall ensure all personnel employed under this contract are certified and qualified IAW AFI 36-2646, Chapters 2, 4 and 5, for their assigned function prior to the individual performing duties for that function. For the purpose of this paragraph, certified means the person has successfully completed all phases of their Standardization/Evaluation (Stan/Eval).

The contractor shall ensure all personnel employed under this contract successfully complete the Government provided weapons qualification training prior to the individual performing duties. The Government provided weapons qualification training will be completed at Hanscom AFB, MA (HAFB). The contractor shall coordinate with the COR to schedule training. Prior to scheduling weapons qualification training with the COR, the contractor shall ensure that required personnel are physically and medically qualified, have completed Lautenberg training and have passed the weapons and RUF training.

BARRIER SYSTEM TRAINING

The contractor shall ensure personnel can operate the Barrier System being used at the Installation Entry Control Point and also relocate and replace any temporary/passive barriers when needed to allow larger vehicles access to NBAFS.

RESTRICTED AREA ESCORT TRAINING

Individuals are required to satisfactorily complete escort training as part of the badge process. Security area badge shall be worn IAW AFI 31-101, Para 7.2.2.2 and NBAFS Security Plan.

ANCILLARY TRAINING REQUIREMENTS

The contractor shall complete the following courses via the Advanced Distributed Learning Service (ADLS) or classroom attendance.

COURSE FREQUENCY METHOD

b. Information Protection

c. DoD IAA Cyber Awareness Challenge

ZZ133098

d. AERO & FERC (ZZ133130) Responders

e. Force Protection ZZ133079

f. Fire Protection/Prevention

SERVICES SUMMARY

The contractor shall perform to the specific services summary items. These items will be observed monthly unless deviation is approved by the COR, and CO, as appropriate. The measurements for these SS Items are noted in the following Performance Threshold column.

Reference Performance Threshold

The contractor shall deter, detect, detain, mitigate, by use of objectively reasonable force, persons suspected of committing offenses, trespassers or persons who illegally gain or attempt to gain access to NBAFS.

1.1

Provide 100% task coverage

The contractor shall ensure all personnel employed under this contract are certified and qualified IAW AFI 36-2646 for their assigned function prior to the individual performing duties for that function.

4.3

Provide 100% task coverage.

The contractor shall monitor access and entry control to ensure only authorized personnel are permitted access to NBAFS, restricted areas, or controlled areas.

3.18.1

Provide 100% task coverage.

3.18.1 3.19.1 3.20.1 3.21.1

Posted 24 hours a day, 7 days a week including holidays, 100% of the time.

GOVERNMENT FURNISHED PROPERTY (GFP) / GOVERNMENT FURNISHED EQUIPMENT (GFE) / GOVERNMENT FURNISHED SERVICES (GFS)

GOVERNMENT FURNISHED EQUIPMENT

The government will provide the following list of items to the contractor and acceptance will be annotated on the AF Form 1297, Hand Receipt. Required equipment checks will be conducted once per month. Missing or unserviceable equipment will be reported to the COR within 72 hours.

WEAPONS/AMMUNITION