Editable -Past Performance Questionnaire.docx

Section L, Attachment 5 Past Performance Questionnaire

Section 1: Contract Identification

A. Contractor (Company/Division):

B. Contractor Cage Code:

C. Contract Number:

D. Contract Type – List all that apply (e.g., FFP, FPIF, CPIF, CPFF, etc.):

E. Program Title:

F. Period of Performance (PoP):

1. Original PoP (assuming all options exercised):

Beginning Date _________ through ____________

2. Current/Final PoP (assuming all options exercised):

Beginning Date _________ through ____________

3. Reason for difference (if applicable):

G. Contract Dollar Value:

1. Original maximum contract dollar value (assuming all options exercised): $

2. Current maximum contract dollar value (assuming all options exercised): $

3. Reasons for difference between original and current contract dollar value (if applicable):

H. Description of work performed:

I. Was this a competitively awarded contract? ☐ Yes ☐ No

J. Contractor’s Role: ☐ Prime Contractor ☐ Subcontractor

If performing as a subcontractor, what percentage of the work did they perform?__________________________________________________________________

Note: If offeror holds or has held other contracts with your agency/organization in the last 3 years, please complete separate evaluation forms for those contracts as well.

Section 2: Customer or Agency Identification

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract (i.e., local, nationwide, worldwide, other Commands):

Section 3: Respondent Identification

A. Respondent’s name:

B. Respondent’s title:

C. Respondent’s phone number / e-mail address:

D. Respondent’s position (e.g., Program Manager, PCO/ACO, etc.):

E. Length of time (number of years/months) respondent worked on subject contract and description of responsibility/position/role:

F. Other suggested points of contact:

Section 4: Performance Information

In the tables below, indicate your rating for the contractor’s performance by placing an “X” in the appropriate block to the right of each question. Provide supporting information for each response in the space provided. Attach additional pages if more space is needed. The performance rating scale is defined as follows:

Code Performance Rating

E EXCEPTIONAL – Performance meets contractual requirements and exceeds many requirements to the Government’s benefit. The contractual performance being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

V VERY GOOD – Performance meets contractual requirements and exceeds some requirements to the Government’s benefit. The contractual performance being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY – Performance meets contractual requirements. The contractual performance being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

M MARGINAL – Performance does not meet some contractual requirements. The contractual performance being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance being assessed contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N/A NOT APPLICABLE – Unable to provide a rating. Contract did not include performance for this aspect, performance was not observed, or information was not available. Do not know.

T1. How well did the contractor perform in planning and scheduling operations and maintenance work? Have they demonstrated a high degree of responsiveness to changing mission requirements and schedules?

SUPPORTING INFORMATION:

T2. How well did the contractor perform scheduled and unscheduled maintenance of mission systems? Did the contractor demonstrate a systematic approach to troubleshooting, repair, and reverification? Did the contractor demonstrate an ability to clearly and timely report status to the Government?

T3. How well did the contractor perform in managing logistics to maintain a high operational availability of mission systems? Did they demonstrate process discipline to have working spares ready and accessible when needed? Did they demonstrate an ability to source unique or hard to find parts and spares?

T4. How well did the contractor perform in collecting, analyzing, and applying maintenance and system performance data? Did they demonstrate a process that adjusted maintenance requirements based on system condition or other techniques that led to enhanced mission availability or reduced life cycle cost?

T5. How well did the contractor apply systems engineering principles to the operations, maintenance, and sustainment of mission systems? Did the contractor have a well-documented systems engineering management plan and was it consistently applied?

T6. How well did the contractor collaborate with the Government and other stakeholders to capture and document system requirements, develop designs, integrate and test solutions, and enable an orderly transition to operations? Did the contractor assist other developers by providing access to domain expertise, technical data, and integration services.

T7. How well did the contractor manage the configuration of mission systems? Were new or modified systems completely and accurately documented? Did the contractor’s processes prevent unauthorized configuration changes?

T8. How well did the contractor implement cyber security requirements? Were new or modified mission systems designed with consideration for cyber security requirements from the outset? Did the contractor use properly trained and certified cyber security personnel to design and operate mission systems?

T9. How well did the contractor apply agile methods in developing new or making modifications to existing mission systems? Did the contractor demonstrate DEVSECOPS processes in systems development, modification, and operations?

T10. How well has the contractor demonstrated skill in operations, maintenance, and sustainment of radar, telemetry, command destruct, and optical tracking systems?

T11. How well has the contractor demonstrated skill in the operations, maintenance, and sustainment of communications systems to include voice, video, data, and infrastructure using both terrestrial and satellite systems? Did the contractor demonstrate skill in network management and server administration? Have they demonstrated a capable and responsive trouble ticket capability?

T12. How well has the contractor demonstrated skill in the operations, maintenance, and sustainment of range safety or range surveillance (air, sea, or ground)? Have they demonstrated skill in meteorological observations, both surface and upper air, and analysis and quality control of meteorological data?

T13. How well has the contractor demonstrated skill in frequency control and management? Did the contractor demonstrate capability to predict expected GPS signal coverage and performance and analyze potential sources of interference?

T14. How well has the contractor demonstrated skill in staffing and managing an aeronautical control facility? Did the contractor demonstrate effective coordination with the Federal Aviation Administration (FAA) and adjacent DOD agencies to issue NOTAMS and maintain positive control of air and sea space?

T15. How well has the contractor demonstrated the necessary skills required in supporting users in a high consequence operations environment? How many users did the contractor support?

High consequence operations are defined as contracts where contractor performance failure could result in the loss of life and property or loss of an essential national security capability.

P1. How effective was the contractor on-site leadership team? Did the contractor assign leaders who were highly qualified for this contract, fully committed to this contract, and not subject to frequent transfer or replacement? Did the contractor leadership demonstrate a full understanding and awareness of contractor capabilities and performance, and did they exercise effective control of contractor resources?

P2. How effective was the contractor communication with the Government? Did the contractor keep the Government fully informed of contract status and issues? Were the contractors reports timely, clear, and accurate? Did the contractor respond to Government inquiries in a timely manner, and did they always have qualified representatives participate in meetings?

P3. How effective was the contractor’s organization structure and was it well matched to the contract performance responsibilities with appropriate span of control? Were contractor decision making and informational authorities clear and consistent? Did contractor personnel exhibit a clear understanding of their duties and responsibilities and were they responsive to Government requests?

INFORMATION:

P4. How well did the contractor meet contract delivery/completion schedules including any significant intermediate milestones? Did the contractor exercise good schedule management with few or small variances?

P5. How effective was the contractor’s quality management system? Did the contractor exhibit strong process discipline in performing standard work with few process escapes? Were corrective and preventive actions well researched and effective? Did the contractor demonstrate a continuous improvement culture?

P6. How effective was the contractor’s safety culture? Did the contractor exhibit a low and incident rate consistent with the nature of the work performed? Were incident investigations prompt, objective, and widely communicated? Were contractor personnel performing hazardous work properly trained and supervised and used appropriate personal protective equipment (PPE)?

P7. How effective was the contractor’s security culture? Did the contractor properly identify and safeguard classified materials? Were contractor personnel properly trained and supervised to manage classified material? Did contractor personnel consistently exhibit good computer hygiene with few if any security violations?

P8. How effective as the contractors’ ability to recruit, train, cross utilize, retain, and replace a qualified workforce? Did the contractor maintain essential staffing levels and offset attrition. Was the contractor’s workforce management approach effective at preventing performance deficits or schedule delays due to insufficient qualified staffing?

P9. How well did the contractor interact with other contractors, subcontractors, and the Government in a team environment?

P10. How well did the contractor manage training and certifications of required positions to meet regulations, AFI’s, etc. identified within the contract?

TP1. How smoothly did the contractor transition resources and personnel (if applicable)?

TP2. If the contract has reached the end of full performance, how well did the contractor transition, communicate, and work with the incoming contractor and how effective was their phase-out plan (if applicable)?

C1. How accurate was the contractor in proposing and forecasting contract cost/price?

C2. How accurate was the contractor in providing accurate and complete line item cost proposals including all aspects of work required for each task.

C3. How successfully did the contractor alert the Government of unforeseen costs before they occurred?

C4. How well did the contractor propose innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer?

C5. How accurate was the contractors accounting system for managing and tracking costs?

C6. If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate backup documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns).

Government Contracts Only: Was this contract partially or completely terminated for default or convenience, or are there any pending terminations?

☐ Yes ☐ Default ☐ Convenience ☐ Pending Terminations ☐ No

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

SECTION 5: GENERAL COMMENT

Given what I know today about the contractor’s ability to execute what he promised in his proposal, I [ click and select an item ] award to him today given that I had a choice.

REMARKS:

Please provide any additional comments concerning this contractor’s performance, as desired.

[click and pick the date]

Respondent’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

Email Instructions:

ATTN: Jenna Jacobson

E-Mail to: charlene.thomas@spaceforce.mil and natalie.erdley@spaceforce.mil