Atch_1-_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FY19 Dormitory Security Cameras

Part 1 General Information

1. GENERAL: This is a non-personnel services contract to engineer, furnish, install and test (EFIT) a dormitory surveillance system. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision and non-personal services necessary to purchase and install a dormitory surveillance system as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2. Background: Patrick AFB is seeking to install a new IP Video Surveillance system in Dormitory Buildings 505 and 506. The new system and services will at a minimum provide PTZ and/or fixed cameras and video monitoring and recording. The cameras will provide full video coverage of areas of interest, both day and night and utilize multiple integrated analytics to save on hard drive space and false alarms.

1.3. Objectives: To install a system that records information for use in investigations, if necessary. Also to deter criminal activity in the area the cameras are installed.

1.4. Scope: The contractor shall install a system to meet the following requirements.

1.4.1. Camera Network Infrastructure

1.4.1.1. The Surveillance Camera network deployment requires high reliability and will be used to support building security functions.

1.4.1.2. The Network will support fault tolerance mechanisms to mitigate and/or eliminate single points of failure and ensure high reliability.

1.4.1.3. Contractors must state the reliability levels they will commit to for the network.

1.4.1.4. Contractors must describe the ability to deliver excellent throughput (quality of service) for PAFB.

1.4.1.5. Contractors must describe how the network design eliminates or minimizes single points of failure.

1.4.1.6. The network may include a fixed wireless point-to-point or fiber solution as a backhaul tier for aggregating video traffic from building 506 to building 505.

1.4.1.7. The network will support contingency mechanisms to ensure operation during a natural or other disaster.

Contractors will describe their proposed disaster recovery plan for the network and security system.

1.4.1.8. The network design must easily accommodate scaling up or down and upgrades to the system in a modular fashion to support additional cameras or services that may be available.

1.4.2. Digital Video Network Performance Requirements

1.4.2.1. The Contractor must provide network performance that will be adequate for video monitoring and surveillance in the proposed deployment.

1.4.2.2. Network Performance must include engineering assumptions as mentioned:

a) Compression protocol set to H.265

b) Resolution or frame size set to Maximum

c) Video Quality set to High

d) Image ratio set to 4:3

e) Frame rate set to 30fps

f) Compression ratio

g) Recommended bandwidth requirement per camera

1.4.3. Computing Environment

1.4.3.1. The Contractor must present in detail the version, features and capabilities of the quoted video management system and monitoring station.

1.4.4. Camera Requirements: PAFB is requesting that the Contractor provide equipment manufactured in the USA, if possible. The Contractor shall provide equipment that meets or exceeds the following specifications outlined below:

1.4.4.1. Network IP camera; 5 MP IP67/IK10 rated, 30M IR (indoor), 50M IR (outdoor) 120dB WDR.

1.4.4.2. 2.8-12mm motorized varifocal lens.

1.4.4.3. Transmit video in color.

1.4.4.4. All cameras must have the ability to record locally and have a 128GB Micro SD card installed

1.4.4.5. Ability to operate in low light (Contractor is required to provide low light specifications).

1.4.4.6. Operate for a minimum of 8 hours on battery backup by utilizing BTU Research SwitchPaks and Auxiliary Power Capsules or an approved equal.

1.4.5. Network Video Recorders / VMS Servers

1.4.5.1. Have enough channels and bandwidth for future expansion. Both recording data rate (incoming) and for playback and live streaming.

1.4.5.2. Automatic Network Recovery/Replenishment/Restore (ANR). Ability to automatically retrieve locally stored video from each camera after restoration of power and place it in the proper sectors of the HDD's, for zero loss of video in playback mode. Due to this feature the NVR's / Servers are not required to be operational for 8 hours during a power failure, 1 hour is sufficient.

1.4.5.3. All data shall be capable of being stored in a digital format that can be retrieved, copied, viewed and deleted as needed.

1.4.5.4. Have enough HDD space for a minimum of 30 days of video storage. The ability of having at least 2 empty HDD slots for future expansion would be preferable. Utilize Western Digital Purple Drives. Must be at a minimum, configured for RAID 5 preferably RAID 6.

1.4.6. Transmission of Streaming Video

1.4.6.1. Ability to transmit a minimum of 15 frames a second, at 4CIF for remote viewing.

1.4.6.2. The infrastructure and NVR's and/or VMS Servers must be sized correctly to allow for multiple remote viewers at the above listed minimum standards.

1.4.7. Recording Capabilities

1.4.7.1. Allow PAFB to capture still pictures in multiple formats.

1.4.7.2. Allow PAFB to record streaming video in an industry-standard format that can be viewed on a standard DVD player or other common computer media.

1.4.7.3. Provide a date and time stamp option.

1.4.7.4. Have the ability to hot swap HDD's.

1.4.7.5. Have the ability for first-in / first-out recording on the HDD's.

1.4.7.6. Provide video data in a manner consistent with the conveyance of video forensic evidence. Video must fairly and accurately represent what it depicts. It must be self-verifying providing a detailed enough picture of the scene for PAFB to confirm that the area is accurately depicted.

1.4.7.7. A test by the Contractor must be conducted and coordinated with PAFB for each camera to ensure that the video from each camera fairly and accurately depicts the local area.

1.4.8. Network Viewing Specifications: Minimum workstation requirements include the following:

1.4.8.1. Intel i7 9700KF 9th Gen Octo-Core Processor.

1.4.8.2. 32GB DDR4 memory.

1.4.8.3. GeForce RTX 2060 or 2080 video card.

1.4.8.4. 2 - 8TB HDD - WD Black preferred

1.4.8.5. Windows 10.

1.4.8.6. A 3840 x 2160 or 4096 x 2160 (4K) resolution area is preferred.

1.4.8.7. Software shall allow for the viewing of multiple cameras on one screen. User must be able to define standard cameras to be monitored and selecting those which will scroll through the monitoring display.

1.4.8.8. The viewing system shall provide for rapid search capabilities and allow navigation by way of a mouse or touchpad.

1.4.8.9. The Contractor will provide an interactive facility schematic depicting basic facility structure with camera icons that facilitate point-and-click access to monitor activities.

1.4.9. Integration

1.4.9.1. Installation of all equipment, software, laying of wire and all ancillary equipment and connectors must be installed, test verified and delivered in operating and ready-to-use condition.

1.4.9.2. Furnish, design, develop, configure, install, test, train and deliver the equipment and computer operating system(s) in a ready-to-use condition, and perform all other related work.

1.4.9.3. Contractors are to provide an anticipated future release schedule of known software and firmware.

1.4.9.4. The Contractor will be required to assist PAFB in creating, establishing and maintaining system parameters, including but not limited to system naming conventions, access zones, operating parameters, configuring and generating reports etc.

1.4.10. Warranty

1.4.10.1. All equipment shall carry a minimum of three-year warranty on parts, hardware, and software installed by the Contractor.

1.4.10.2. No additional labor costs shall be imposed on PAFB in order to correct documented defects within the three-year warranty period.

1.4.10.3. A contact person and phone number shall be provided in order to report any hardware and software defects

1.4.10.4. PAFB requires that the Contact be available on a Monday through Friday basis during normal working hours, 8:00 AM. to 5:00 PM, Eastern Time.

1.4.10.5. The three-year warranty period shall not begin until the system is installed, inspected and accepted by PAFB. Thereafter the three-year warranty will start after installation, inspection and acceptance of individual componentry, software, firmware, other material, or hardware.

1.4.10.6. The Contractor must also warrant that the hardware and software will operate at the time of delivery in accordance with the manufacturer’s published specifications, as well as warrant against defects in workmanship and material.

1.4.10.7. If the Contractor offers additional warranty service or support programs other than what is stated above, the Contractor should describe such programs and the additional cost of the program(s) if applicable. If Contractor’s are extending enhanced warranty services at “No-Cost” then a statement to that effect should be made.

1.4.11. Training

1.4.11.1. The Contractor shall submit a training plan that describes the procedures that the Contractor will employ to adequately accomplish training related to the implementation and full utilization of the system.

1.4.11.2. The Contractor shall provide a contact person and phone number to assist PAFB with any technical questions. 1.4.11.3. This service shall be provided as a part of the training for a minimum of six (6) months from the date of installation.

1.4.11.4. Training and on-site assistance shall be provided to personnel designated by PAFB, prior to implementation as well as during implementation as deemed necessary by PAFB. Training for all hardware and software must be provided on-site and shall at a minimum include:

a) Name and phone number of the person responsible for training for six (6) months.

b) How to install or setup a computer as a viewing station.

c) How to operate the camera software in order to zoom, pan and focus.

d) How to record and retrieve data.

e) How to search and retrieve pre-recorded video information according to time stamps.

f) How to search and retrieve pre-recorded video from the server.

g) How to remove and reinstall the camera from the casing.

h) How to properly align teach camera model utilized.

i) How to properly align the Wireless Access Points if utilized on this project.

1.5. Period of Performance: 30 days from date of award.

1.6. General Information

1.6.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730 to 1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract will be performed at Patrick Air Force Base dormitories, buildings 505 and 506.

1.6.6. Type of Contract: The government will award a Firm Fixed Price (FFP).

1.6.7. Security Requirements: Contractor personnel performing work under this contract must have a favorable local files check at time of the proposal submission, and must maintain the level of security required for the life of the contract.

1.6.7.1. PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8. Special Qualifications: Installation personnel must be Building Industry Consulting Service International (BICSI) certified and must provide certification to the Contracting Officer upon contract award.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11. Key Personnel: The follow personnel are considered key personnel by the government: Contract manager and systems engineer. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13. Contractor Travel: Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.6.14. Other Direct Costs: This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues.

1.6.15. Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AFFARS Air Force Federal Acquisition Regulation Supplement CCE Contracting Center of Excellence CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation CO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide project management services.

3.2. Facilities: The Government will provide Bldgs 505 and 506 for the Contractor to install the systems and cameras.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed in this PWS.

4.2. Materials. The Contractor shall furnish all materials to fulfill the requirements of this PWS.

4.3. Equipment. The Contractor shall furnish all hardware, software and components to fulfill the requirements of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for (see Attachment B)