Facilities_Mnx_Support_Svcs_Vendor_Survey.doc

15 Jan 2014 MEMORANDUM FOR: Vendor Market Research for Facilities Maintenance Support Services

FROM:

21 CONS/LGCAB

Attn: Tina Crosby

580 Goodfellow Street

Peterson AFB, CO 80914

Email: tina.crosby.3@us.af.mil

SUBJECT:

Facilities Maintenance Support Services for Peterson Air Force Base Market Research Survey

The attached market Research Questionnaire is for your review, please complete and return to the office cited above by 31 Jan 2014. The requested information will assist us in identifying customary commercial practices existing within the marketplace for facilities maintenance support services. We are conducting market research as required by Federal Acquisition Regulation (FAR) Part 10. The information collected will be used in developing the overall acquisition strategy, requirements document and resultant solicitation for facilities maintenance support services for Peterson AFB, CO. Completion and return of the questionnaire is strictly voluntary and to be provided on a no-cost basis. That is, the Government cannot reimburse you for any costs associated with completing and returning the questionnaire.

If you have any questions, please contact Jenna Kovalak at Jenna.Kovalak@us.af.mil, Kira Waller at Kira.Waller@us.af.mil. Tina Crosby at tina.crosby.3@us.af.mil and the 21 CONS org box at 21cons.lgcab@us.af.mil. Thank you for your cooperation and interest in the anticipated refuse/recycle collection requirement.

//signed//

TINA A. CROSBY

Contracting Officer Attachment:

Market Research Questionnaire

MARKET RESEARCH QUESTIONNAIRE

Facilities Maintenance Support Services at Peterson AFB, CO

1. Do you perform services for any of the following:

HVAC, CRAC, Electrical, Generators and their associated support equipment (humidifiers, boilers, etc…)?

2. Is it standard commercial practice to provide 24/7/365 on-site maintenance support for critical buildings such as hospitals, hotels, etc…?

3. How would you propose to meet the 7 minute response time in a limited access building (notably, building 2 as mentioned in the draft PWS)? How would your company manage facility support services for the several buildings located around base?

4. What labor categories do you use?

5. Is it commercial practice to use subcontractors for this type of service?

6. Are there certain federal, state, and local government regulatory requirements industry has to meet and if so, how do ensure your organization meets these requirements (maintenance safety, overall contractor safety policies, hazardous material disposal, water/air quality, etc…)?

7. Are these type of services firm fixed price? What about for parts (cost reimbursable)?

Could these type of maintenance services be priced per type and number of pieces of equipment? For example, it will cost X hours (or $X) of labor plus Y amount of material equal to Z (total amount) to maintain this 7.5 ton water cooled computer room air conditioning unit.

8. How are labor hours for emergency repairs priced? Fixed price per call?

9. How are labor hours for routine repairs priced? Fixed price per call?

10. What is your estimated work load (number/type of equipment maintained)?

11. Where is the majority of your service performed (i.e, residential, commercial industry, government, etc.)?

12. Do you provide all equipment, tools, vehicles, parts and other items?

13. What industry terms and conditions are commonly used?

14. How frequently do you invoice your customers and how is the customer billed for services; per month for maintenance, per routine/emergency repair, etc….?

15. Do you have a pre-priced schedule of costs for services?

16. Do you have any comments on the draft PWS?

17. What do you feel is the biggest problem/concern in providing this type of service to the Government?

18. Is there a phone number and point of contact that I can use if there are additional questions or clarifications?

DEPARTMENT OF THE AIR FORCE

21ST SPACE WING