F783576730_RFQ21046Final.pdf

Request for Quotes (RFQ)

Outpatient Substance Use Disorder and Aftercare Services for Judicial Circuits 1, 2, 4, 9, 10, 13, 17, 18, and 20

FDC RFQ-21-046

RFQ Released: December 21, 2021 Deadline for Questions*: 5:00 p.m. January 20, 2022 Quotes Due*: 5:00 p.m. February 24, 2022

Stephanie Bergozza Procurement Officer Florida Department of Corrections 501 S. Calhoun Street Tallahassee, FL 32399

*Timeline subject to change. Changes will be communicated through an addendum to this RFQ

SECTION 1.0 – OVERVIEW

1.1 Background

Section 945.025(1), Florida Statutes (F.S.), gives the Florida Department of Corrections (Department or FDC) responsibility for the supervision of Offenders. The Department's active community-supervised Offender population was just over 84,000 as of May 31, 2021. The Department has identified approximately 61% of those Offenders as needing substance use disorder treatment, and that percentage is expected to rise. The Department will contract with community-based vendors to provide outpatient treatment and aftercare services (Program) to Offenders requiring treatment.

All services must be provided in accordance with Chapter 65D-30, Florida Administrative Code (F.A.C.), including any subsequent revisions, the resulting Contract(s). Eligible Offenders will be those under community supervision with the Department who are ordered to engage in Program services by the sentencing or releasing authority, required to participate by Interstate Compact, or referred by their probation officer. The goal of the Program is to offer services and treatment interventions in a supervised and treatment-supportive environment to motivate and assist Offenders in their recovery from the use of substances.

Vendors must provide services in a manner consistent with effective correctional treatment programs, meaning services much be cognitive-behavioral, including strengths-based and positive reinforcement practices, and incorporate social-learning practices that target a wide-range of Offender criminogenic risk factors. Successful Vendors will identify and address such risk factors as antisocial personality tendencies, criminal associations, substance use disorders, family/marital challenges, leisure, recreational and wellness characteristics, criminal thinking, and employment and educational characteristics.

1.2 Statement of Purpose

The Department is seeking qualified Vendors to provide appropriately licensed and accredited outpatient substance use disorder treatment and aftercare services to Offenders in Judicial Circuits 1, 2, 4, 9, 10, 13, 17, 18, and 20. Vendors must have a current service location or a proposed service location within the designated area(s), as specified in Attachment I, Preferred Service Locations in order to submit a quote for a service location within a particular Judicial Circuit. The Department is requesting quotes from Vendors who have a minimum of two (2) years of business/corporate experience, within the last five (5) years, in the provision of community-based outpatient treatment and aftercare services to Offenders involved in the criminal justice system.

The Department intends to award one (1) or more Contracts for each Judicial Circuit, based upon available funding, and the Department's determination of service needs in the geographical area. In reviewing Vendor quotes, the Department will determine whether a Vendor is able to meet the requirements of this RFQ and provide best value to the State. The Department prefers the availability of bilingual Vendor staff (English and Spanish) at any service location to reduce language barriers during the provision of services.

The Department's goal is to contract with Vendors who offer licensed outpatient substance use disorder treatment and aftercare services that motivate and assist Offenders in their recovery from substance use disorders while allowing them to maintain residence and employment in the community.

1.3 Service Implementation

Vendors submitting quotes should have the ability to implement service delivery immediately, or at a future date agreed upon by both the Vendor and Department.

Upon implementation of outpatient and aftercare treatment services, the Vendor will continue to monitor Offenders’ Program participation, attendance, potential for relapse, and treatment session outcomes, documenting all observations and Offender progress in each Offender’s Clinical File.

1.4 Contract Term

As a result of this RFQ, Vendors will be awarded a Contract(s), with the initial term of three (3) years. The Department may renew a Contract(s) for up to three (3) years, or portions thereof, at the same prices, terms, and conditions of the original Contract(s).

If the Department opts to renew any Contract, it will provide written notice to the Vendor no later than 90 days before the Contract's expiration date.

1.5 Instructions to Respondents

Vendors should direct any questions relating to this RFQ via email to Stephanie Bergozza at purchasing@fdc.myflorida.com by 5:00 p.m., Eastern Time, on January 20, 2022. Questions received after this date and time may not be answered before a Vendor’s quote is due.

Vendors may submit a quote for one (1) or more service location(s), and should submit separate pricing, using Attachment II, Price Sheet, if submitting a quote for multiple service locations. In addition to pricing, Vendor quotes should include the information requested in Section 3.0 of this RFQ.

Vendors should email all quotes in response to this RFQ to Stephanie Bergozza at purchasing@fdc.myflorida.com by 5:00 p.m., Eastern Time, on February 24, 2022.

1.6 Definitions

The terms used in this RFQ are intended to have the following meanings:

1.6.1 Aftercare Plan: An individualized plan providing an outline of an Offender’s goals to be accomplished during aftercare, including regular counseling sessions and the need for ancillary services.

1.6.2 Clinical File: The file developed and maintained by the Vendor for each

Offender participating in the Program, that contains clinical substance use disorder treatment information as required under Chapter 65D-30, F.A.C., 42 Code of Federal Regulations (C.F.R.), Part 2, Subsection 397.501(7), F.S., and any specific court or sentencing requirements for each Offender.

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1.6.3 Community Supervision Program Referral (Form DC5-404): The Department-required Form serving as the Department’s approval for an Offender to begin Program services, which should be maintained for each Offender and used to document treatment referral, evaluation, outcomes and discharge. These forms may be completed and submitted to the Department in an electronic format.

1.6.4 Comprehensive Program Evaluation (CPE): An in-depth monitoring technique utilized by the Department to document the Vendor's compliance with the terms of the Contract(s), and to evaluate overall service provision. The frequency of Contract monitoring will be at the discretion of the Contract Manager per the Department's procedures.

1.6.5 Contract: The agreement between a Vendor and the Department which results from this RFQ and outlines the responsibilities of both parties.

1.6.6 Contract Quality Assurance Program Manager: The Department's employee, or his/her designee, responsible for the oversight of all quality assurance aspects of the Contract(s).

1.6.7 Corrective Action Plan (CAP): The Vendor's written comprehensive plan to remedy deficiencies discovered during specific Contract monitoring or found at any time during the term of the Contract.

1.6.8 Business Day: 8:00 a.m. to 5:00 p.m., Eastern Time (ET), excluding weekends and State holidays.

1.6.9 DC Number: The Department's identification number specifically assigned to an Offender.

1.6.10 Initial Treatment Plan: A preliminary, individualized written plan of an

Offender’s goals and objectives, intended to inform the Offender of service expectations and prepare the Offender for service provision.

1.6.11 Licensure: The statutory or regulatory authority required to provide outpatient substance use disorder treatment and aftercare services to Offenders.

1.6.12 Licensure Inspection: An on-site inspection and review conducted by the

Florida Department of Children and Families (DCF), to monitor and ensure the Vendor's level of compliance with Licensure standards.

1.6.13 Local Quality Assurance Coordinator (LQAC): The Department's employee, or his/her designee, who is designated by the Contract Quality Assurance Manager, to assist in monitoring the Vendor's performance under the Contract.

1.6.14 Offender: An individual who is under the community supervision of the

Department.

1.6.15 Primary Counselor: The Vendor's clinical staff member who has primary responsibility for delivering and coordinating clinical services for a specific Offender.

1.6.16 Qualified Professional: A physician or physician assistant licensed under

Chapter 458 F.S. or Chapter 459 F.S.; psychologist professional licensed under Chapter 490 F.S. or Chapter 491 F.S.; advanced practice registered nurse licensed under Part 1 of Chapter 464 F.S.; or a person certified through a Department-recognized certification process for substance abuse treatment services and who holds, at a minimum, a bachelor's degree.

1.6.17 Quality Enhancement Strategy: A Vendor's written comprehensive plan to address service issues found during the Local Quality Assurance Coordinator's Contract monitoring.

1.6.18 Recovery Capital: The internal and external resources necessary for an

Offender to achieve and maintain recovery from substance use disorder(s) and make lasting behavioral changes. Recovery Capital recognizes that a variety of elements can support or jeopardize recovery, including social networks, physical, human, cultural, and community issues. Recovery Capital differs from person to person and may change over time.

1.6.19 Relapse Prevention: A type of substance use disorder treatment that includes therapeutic activities designed to foster an Offender's greater awareness of his/her substance use disorder patterns and warning signs of regression, and provides the Offender coping skills to support recovery from a substance use disorder(s).

1.6.20 Service Location: The location within any Judicial Circuit where Program services will be provided.

1.6.21 Supervising Probation Officer: The Offender's assigned FDC correctional probation officer who ensures that the conditions of the court's probation orders are met.

1.6.22 Telehealth: A mode of providing care, treatment, or services as defined under

Section 397.311(35), F.S., through the use of electronic communication.

Telehealth does not include services provided only through audio communication, email messages, text messages, fax transmission, mail, or any combination.

1.6.23 Telehealth Services: Clinical screenings, assessments, medication management, and counselling are the only services allowable through telehealth in accordance with 65D-30.004 (20)(c), F.A.C.

1.6.24 Individualized Treatment Plan: an individualized immediate and long-range plan based upon an Offender’s assessed needs and used to address and monitor the Offender’s recovery from a substance use disorder(s).

1.6.25 Vendor: A legally qualified corporation, partnership, or other business entity submitting a quote to the Department in response to this RFQ.

SECTION 2.0 – PROGRAM SERVICES

This section contains details of the minimum Program services sought, which will be incorporated into any Contract resulting from this RFQ. The Department will refer Offenders to the Vendor for services by completing Section I of the Community Supervision Program Referral Form, DC5-404, for each Offender it approves for Program participation. The Department will also make available to the Vendor, upon request, all non-confidential records and social histories of Offenders it refers, if such records are not otherwise protected from disclosure by law.

2.1 General Description and Overall Vendor Responsibilities

Although final terms and conditions of a Contract may be negotiated between the Department and the Vendor, services must meet the minimum requirements listed below:

2.1.1 The Vendor will provide outpatient substance use treatment and aftercare services to the Department's community-supervised Offenders, based on the Offender’s unique characteristics, criminogenic risk factors, and needs. The services sought include intake screening, assessments, individual counseling, group counseling, treatment plans, treatment plan reviews, aftercare services, aftercare plan reviews, and referrals to other services as required.

2.1.2 The Vendor shall provide comprehensive individualized, evidence-based, outpatient substance use disorder treatment and aftercare services to motivate and assist Offenders in their recovery from substance use disorders. The Vendor shall utilize a trauma-informed approach and offer trauma-informed interventions, as indicated, protecting trauma survivors from additional trauma.

2.1.3 The Vendor will provide outpatient and aftercare services that address

Offenders’ cultural needs, motivation for treatment, stage of change, and ability to participate in the Program (e.g., functional capacity, cognitive abilities, and learning style).

2.1.4 The Vendor will provide ancillary services, including psychiatric and medical services, to the Offender directly or via referral to the appropriate care provider if the Vendor does not provide a service required by an Offender.

2.1.5 Vendor services shall occur while allowing Offenders to maintain a residence and employment in the community and successfully comply with the conditions of their probation. The Vendor shall provide services at various times throughout the day, making services accessible and convenient for Offenders to attend while accommodating Offenders' work schedules.

2.1.6 The Vendor should provide services at locations within Attachment I, Preferred

Service Location, although alternative locations may be considered.

2.1.7 The Vendor shall provide its own supplies, office equipment, forms, furniture, and administrative support services (e.g., support staff, telephone service, secretarial or clerical support), hiring and employing all staff necessary to provide the services sought.

2.1.8 The Vendor shall provide its own internet access and maintain a current, active email address at all times for the duration of any Contract.

2.1.9 The Vendor shall maintain Offender confidentiality in accordance with applicable local, State, and federal laws, rules, and regulations.

2.1.10 The Vendor shall ensure all services provided under the Contract must meet the applicable requirements of Title 41 Code of Federal Regulations (C.F.R.)

Part 2, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Standards for Privacy of Individually Identifiable Health Information, Title 45 C.F.R., Parts 160, 162, and 164, Chapters 397 and 415, F.S.; Chapter 33 and Rule 65D-30, F.A.C., Code of Ethics and Conduct for Addiction Professionals of Florida, and any other applicable local, State and federal laws, rules and regulations.

2.1.11 The Vendor shall pay for all costs associated with local, State, and federal licensing, permits, and inspection fees required to provide services, and shall ensure all required permits and licenses are current, maintained on-site, and submitted to the Contract Manager upon request.

2.1.12 The Vendor shall comply with the Department's policy regarding "Non-

Discrimination," which states, "No person on the grounds of race, creed, color, national origin, age, gender, marital status or disability, shall be excluded from participation in, be denied the benefits or the proceeds of, or be otherwise subjected to, discrimination in the performance of any contract."

2.1.13 The Vendor shall submit any revisions and updates to its eligibility criteria, discharge criteria, and Program rules to the Department for review and approval before implementation.

2.1.14 The Vendor shall ensure that all staff providing services under the Contract comply with prevailing ethical and professional standards and the statutes, rules, and procedures relevant to the provision of Program services.

2.1.15 The Vendor shall ensure all service locations meet the State, county, and city zoning, permitting, licensing, and other requirements necessary for operation at the time of Contract execution. The Vendor shall provide such documentation to the Contract Manager, upon request, at any time during the Contract. The Vendor may only provide services at locations pre-approved by the Department and designated in the Contract. The Vendor may request a change in service location but cannot effectuate any change until it is approved by the Department. The Department may add, delete, or otherwise change service delivery locations upon 30 days’ written notice to the Vendor. Such changes will become effective upon execution of a written Contract amendment.

2.1.16 The Vendor must be able to collect Offender payments directly and maintain a procedure for the collection and accounting of any Offender payments This Procedure shall describe in detail all the procedures for receiving, receipting, and recording Offender payments following generally accepted accounting principles (GAAP), policies regarding acceptable payment timeframes, and Offender consequences if they fail to pay as required. Vendors may refuse to provide services if an Offender fails to pay. The Department will indicate whether each Offender referred will be paid for by the Department (Department-funded), will be responsible for self-payment, or will be 50% self-pay and 50% Department-funded.

2.1.17 The Vendor shall provide the Department a detailed quality improvement plan for the systematic evaluation and assessment of program services in accordance with Section 397.4103, F.S. The Vendor is responsible for all costs incurred by implementing quality improvement activities.

2.2 Screening and Orientation

2.2.1 Upon receiving a referral from the Probation Officer, the Vendor will:

a. Ensure the Offender is eligible for the Program, meaning he/she is under community supervision with the Department and either court-ordered to engage in Program services by the sentencing or releasing authority, or required to participate by Interstate Compact, or referred in accordance with the terms of a pre-trial intervention agreement.

b. Ensure the Offender signs all appropriate releases required for treatment.

c. Complete Section II of the DC5-404, forward a copy of the completed

Section II to the Supervising Probation Officer within three (3) Business Days, and retain a copy in the Offender’s Clinical File.

2.2.2 The Vendor shall screen Offenders within 10 calendar days of receiving the

Department’s referral DC5-404 Form to determine the Offender’s level of services needed, if any. This screening shall be a minimum of 45 minutes in duration. The Vendor provide the Supervising Probation Officer a written narrative summary of an Offender’s screening results and recommendations within 10 Business Days of the Offender’s screening appointment. If residential treatment or detoxification is warranted, the Vendor shall notify the Supervising Probation Officer within 24 hours of the screening. In such cases, the Vendor shall document such recommendations in the written narrative summary of the screening.

2.2.3 The Vendor shall refer all Offenders identified during the screening as having a substance use disorder problem (by admitted drug usage, positive urinalyses, a drug offense, significant other reports, etc.), to the appropriate level of treatment, either outpatient aftercare services, regardless of whether the Offender admits to a drug problem or desires to enter treatment.

2.2.4 The Vendor shall notify an Offender’s Supervising Probation Officer within 24 hours if the Offender reschedules his/her screening appointment. The Vendor shall notify the Offender’s Supervising Probation Officer within three (3) Business Days if an Offender fails to appear to any scheduled appointment.

2.2.5 The Vendor shall have a procedure for its screening process to include timeframes, screening tools utilized, and provisions for Offenders who do not meet the criteria for outpatient substance use disorder treatment or aftercare services.

2.2.6 The Vendor shall have a written, achievable, detailed procedure for completing, maintaining, and tracking Offender referrals (DC5-404 Forms) within the timeframes and requirements established by the Department.

2.2.7 The Vendor shall provide orientation to Offenders upon placement in the Program, and shall assign each Offender a Primary Counselor, based on key Offender characteristics and learning styles. Full-time Primary Counselors may not have a caseload exceeding 50 Offenders. A part-time Primary Counselor may not have a caseload exceeding 25 Offenders without approval from the

LQAC.

2.2.8 The Vendor’s Orientation shall include, at minimum:

a. A description of services to be provided;

b. Application fees, if any;

c. Information on clients’ rights;

d. Limits of confidentiality;

e. General information about the Vendor's infection control policies and procedures;

f. Program rules;

g. Grievance procedures; and

h. Initial Treatment Plan Development.

2.2.9 Upon an Offender’s admission into the Program, the Vendor shall create and maintain his/her Clinical File to demonstrate the services provided and as required in Chapter 65D-30, F.A.C. and Chapter 397, F.S.

2.2.10 The Vendor shall maintain progress notes, in the Data Assessment Plan format, documenting the Offender's individualized progress, or lack of progress, toward meeting treatment plan goals and objectives. The Offender's Primary Counselor must sign and date each progress notes.

2.3 Outpatient Substance Use Disorder Treatment Services

The Vendor shall provide outpatient services in accordance with the requirements and timeframes specified in Chapter 65D-30, F.A.C. The Vendor’s multi-cultural outpatient services must incorporate evidence-based practices and include risk behavior interventions.

2.3.1 The Vendor shall develop an Individualized Treatment Plan for each Offender engaging in outpatient treatment, in accordance with Chapter 65D-30, F.A.C., and will provide individual counseling, group counseling, and Treatment Plan reviews as indicated below.

2.3.2 Individualized Treatment Plans

2.3.2.1 The Vendor shall provide each Offender the opportunity to engage in the development of their Individualized Treatment Plan and subsequent monthly Treatment Plan reviews. The Individualized Treatment Plan shall be developed from completion of a medical psychosocial assessment, inclusive of the ACE Questionnaire, and must be tailored to each Offender’s needs, risks, attributes, and Recovery Capital. The Individualized Treatment Plan shall address his/her criminogenic needs, correctional supervision, and financial responsibility to any treatment or ancillary services. The Individualized Treatment Plan shall reflect the frequency and type of services planned and include the use of risk reduction behavioral interventions as part of treatment, such as identifying risky behaviors, self-monitoring, and the rehearsal of alternative behaviors in stressful or difficult scenarios.

2.3.2.2 The Vendor shall document the Offender’s engagement in the treatment planning process and include a detailed progress note describing this engagement in the Offender’s Clinical File.

2.3.3 Group Counseling

The Vendor shall have the ability to offer various types of group counseling services to provide each Offender with clinically appropriate services based on their needs. The Department must pre-approve all curricula the Vendor plans to use for group sessions. Each Offender should participate in at least one (1) group session per week unless fewer are clinically indicated. Group sessions must be at least 60 minutes in duration. Ideally, all group sessions will include no more than 12 Offenders. Group counseling sessions may not exceed 15 Offenders.

Group counseling sessions should be cognitive-behavioral, incorporate social learning practices, and target a wide-range of Offender criminogenic attributes.

2.3.4 Individual Counseling

During treatment, the Vendor may provide up to three (3) individual counseling sessions to each Offender without prior authorization of the Department.

Individual sessions may be used for the development of the Initial Treatment Plan and the Aftercare Plan. Individual counseling sessions shall consist of a minimum of 45 minutes of personal face-to-face or approved telehealth contact with the Offender.

2.3.5 Outpatient Treatment Plan Reviews

The Vendor will complete treatment plan reviews, of at least 30 minutes in duration 1) within 30-calendar days of completion of the Initial Treatment Plan and every 90-calendar days thereafter for the first year, or 2) when there is a change in the level of clinical care, and 3) before an Offender’s discharge from the Program. The Vendor will ensure Offenders participate in their Treatment Plan Reviews and provide input regarding achievement of their treatment goals and objectives.

2.4 Aftercare Services

The Vendor shall provide various types of aftercare services to Offenders identified as needing those services, in accordance with the requirements and timeframes specified in Chapter 65D-30, F.A.C. Aftercare services must include risk behavior interventions and incorporate evidence-based practices and must be provided to each Offender based on their needs.

2.4.1 The Vendor shall develop an Aftercare Plan for each Offender engaging in aftercare services. The Aftercare Plan should outline the goals for the Offender to accomplish during aftercare and indicate counseling and ancillary service needs.

2.4.2 The Vendor should focus aftercare group counseling sessions on relapse prevention and a reduction in criminal thinking behaviors.

2.4.3 The Vendor will complete an Aftercare Plan review and update with each Offender every 90 days to determine an Offender’s need for additional

2.5 Program Discharge

2.5.1 The Vendor will notify an Offender’s Supervising Probation Officer within three

(3) Business Days of Program discharge, regardless of discharge type or reason, by completing and providing the Supervising Probation Officer with Section III of the DC5-404.

2.5.2 The Department will provide the Vendor with its criteria for successful, unsuccessful, and administrative discharges. If the Vendor unsuccessfully discharges an Offender, it will do so based on clinical findings, ensure documentation of its unsuccessful discharge rationale in the Offender’s Clinical File. The Vendor will maintain a procedure of its discharge process.

2.5.3 The Vendor will provide a written discharge report to the Offender’s Supervising Probation Officer within 10 Business Days of his/her discharge from the Program. This discharge report will specify the Offender’s status upon discharge, identify ancillary services in which the Offender participated while in treatment, outline an Aftercare Plan, if necessary, and provide any additional treatment recommendations, as applicable.

2.5.4 The Contractor’s target fiscal year successful completion rate shall not be less than 52%. Discharge rates will be reviewed quarterly by the Bureau of Substance Use Treatment. Fiscal year rates of less than 52% will require the contractor to complete a Quality Enhancement Strategy (QES). This QES shall outline the detailed activities that will be used to achieve or exceed this target.

The QES must be approved by the Department’s LQAC.

2.6 Alcohol and Drug Screening and Testing

2.6.1 A Vendor may choose to utilize alcohol and drug screening and testing as part of its treatment protocol. If so, the Vendor must conduct the screening and testing in accordance with the Department's alcohol and drug screening and testing, and the Department must pre-approve any such protocol prior to implementation. Drug screening and testing services must be completed at no additional cost to the Department.

2.6.2 The Vendor shall report all positive drug screens or confirmation tests the

Supervising Probation Officer within 24 hours.

2.7 Clinical Supervision

The Contractor’s Qualified Professional(s), as defined in Section 397.311(35), F.S., shall provide clinical services within the scope of their duties. All of the Contractor’s clinical staff shall be supervised by a Qualified Professional Clinical supervision shall include supervisory participation in treatment planning meetings, staff meetings, observation of individual/group sessions, and individual feedback. The date, duration, and content of supervisory sessions shall be clearly documented and made available upon request. The designated Qualified Professional(s) shall provide clinical supervision of at least four (4) hours per month to every clinical staff member, who is not a Qualified Professional, which at a minimum, shall include:

a. One (1) individual interview with each primary counsellor to discuss clinical problems, Program issues, and training needs. The interview shall be documented and signed by both the primary Counselor and the Qualified Professional.

b. One (1) observation of direct offender care services (i.e., group or individual counseling or assessment). This observation shall be documented and signed by both the primary Counselor and the Qualified Professional.

c. On a monthly basis, a minimum of five (5) clinical files or 10% of the FDC-funded program’s total clinical files, whichever one is greater, shall be reviewed by a Qualified Professional. The Qualified Professional shall document the results of this monthly review and maintain it on site for review by the Department’s LCQAC, or designee. The Qualified Professional shall be responsible for the overall quality of each clinical file.

If the facility or program designated Qualified Professional(s) also deliver direct client services, the must receive at least one (1) of peer clinical supervisor monthly. The date, duration and content of the clinical supervision shall be clearly documented and made available upon request.

2.8 Vendor Staff Requirements

2.8.1 Minimum Staffing Levels and Absences/Vacancies

2.8.1.1 The Vendor shall have a sufficient number of trained, professional treatment staff for the provision of Program services, to ensure there is no Offender waiting list for Program admission, and that Offenders’ treatment events are not canceled, postponed, or reschedule due to the Vendor’s staff absences.

2.8.1.2 Vendors will be required to maintain an acceptable staffing plan and backup staffing plan and must notify the Department within one (1) Business Day of any treatment event that has been postponed, canceled, or rescheduled by the Vendor.

2.8.2 Vendor Staffing Qualifications and Credentials

2.8.2.1 The Vendor's clinical staff (Primary Counselors) must be a Qualified

Professionals as defined by Chapter 397.311(35), F.S., or meet one

(1) of the qualifications below:

a. Hold a bachelor's or master's degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or related human service field;

b. A marriage and family, clinical social worker, or mental health counseling interns, as defined in Chapter 491 F.S.; or

c. Certified as a Master's Level Certified Addictions Professional (MCAP) or Certified Addictions Professionals (CAP) or Certified Addictions Counselor (CAC) or, Certified Criminal Justice Addictions Professional (CCJAP), or Certified Criminal Justice Addictions Counselor (CCJAC). Certifications must be through the Florida Certification Board.

2.8.2.2 Certified Recovery Peer Specialist or Certified Recovery Support

Specialists who are certified by the Florida Certification Board may provide services excluding individual, group and family counseling in accordance with Section 65D-30.0046(4)(b), F.A.C. under the supervision of a Qualified Professional.

2.8.2.3 If the Provider utilizes student interns to provide services, they must adhere to the following: Student interns may be co- assigned two (2) to three (3) offenders as a case load; however, the offender must have an assigned primary counselor who is responsible for their care.

The intern may not be considered as the primary counselor. The intern may not conduct assessments, group or individual counseling without a qualified staff co-facilitator. This is to ensure continuity of care for the offender during their treatment program. The intern must be supervised by a Qualified Professional.

2.9 Telehealth Service Delivery

Delivery of telehealth services may be approved, in writing, by the Contract Manager when the Vendor provides a detailed procedure outlining what services they intend to provide, compliance with all requirements of 65D-30.004(20), F.A.C., and any additional Department requirements for invoicing. Service delivery must be provided by a Qualified Professional as defined by Chapter 397.311(35), F.S. Clinical screenings, assessments, and counseling are the only services permitted to be delivered by telehealth.

2.10 Training of Department Staff

At the Department’s request, the Vendor should be able to provide up to 40 hours of substance use disorder treatment training annually for Department staff, at no cost to the Department.

2.11 Policies and Procedures

2.11.1 Operating Procedures

The Vendor must have a written, indexed system of operating procedures, as required by Rule 65D-30.004(1), F.A.C. If not included in the Department's operating procedures, the Vendor must have operational procedures that address the requirements of contractual services provided.

2.11.2 Personnel Policies

The Vendor must maintain personnel policies that meet the requirements of Rule 65D.30.004(4), F.A.C.

2.11.3 Emergency Plans

The Vendor must maintain a procedure to address medical emergencies, as well as emergencies such as fire, natural disasters, hurricanes, other severe weather, and pandemics.

2.11.4 Grievance Procedure

The Vendor must maintain grievance procedures communicate these procedures to all Offenders receiving services. The Vendor will be responsible for maintaining a grievance log on-site for review.

2.12 Value-Added Services

Value-added services are services that the Vendor offers at no additional cost to the Department as part of the resulting Contract, and that clearly exceed the minimum requirements of this RFQ.

Any value-added services offered by the Vendor and accepted by the Department will become a part of the minimum service specifications contained in the Contract.

2.13 Staff Background/Criminal Records Checks

2.13.1 The Vendor's staff shall be subject to a Florida Department of Law Enforcement (FDLE) Level I FCIC/NCIC background check at the Department's expense. This background check must be conducted before new staff are hired or assigned to work under the Contract and may occur or re-occur at any time during the Contract term. The Department has full discretion to require the Vendor to disqualify, prevent, or remove any staff from any work under the Contract. The use of criminal history records and information derived from such records checks are restricted pursuant to Section 943.054, F.S. The Department shall not disclose any information regarding the records check findings or criteria for disqualification or removal to the Vendor. To carry out this records check, the Vendor shall provide, upon request, the following data for any staff or subcontractor's staff assigned to the Contract(s): Full Name, Race, Gender, Date of Birth, Social Security Number, Driver's License Number and state of Issue.

2.13.2 No person who has been barred from any Department institution or other Department facility shall provide services under the Contract.

2.13.3 Offenders are precluded from participating in programming, receiving services, or placement at any Program where pre-existing or continuous close personal relationships exist between the Offender and any staff of the Vendor. It is the responsibility of the Vendor to advise the Department's Contract Manager, or designee, of any known pre-existing close, personal relationships between staff and participants. Rule 33-208.002(26), F.A.C., shall apply at the Program, and stipulates that marriage between an employee and a participant is prohibited.

2.13.4 The Vendor shall not permit any Offenders to provide services under any Contract who is under supervision or jurisdiction of any parole, probation, or correctional authority. Persons under any such supervision may work for other elements of the Vendor's business that are independent of the contracted

2.13.5 The Vendor shall disclose any business or personal relationship a staff person, officer, agent, or potential hire may have with anyone presently incarcerated or under the supervision of the Department.

2.13.6 The Vendor shall immediately report any new arrest, criminal charges, or convictions of any employee assigned to perform work under any Contract.

2.13.7 A felony or first-degree misdemeanor conviction, a plea of guilty or nolo contendere to a felony or first-degree misdemeanor crime, or adjudication of guilt withheld to a felony or first-degree misdemeanor crime does not automatically bar the Vendor from hiring the proposed employee. However, the Department reserves the right of prior approval in such cases. Generally, two

(2) years with no criminal history is preferred. The Vendor shall make a full written report to the Department's Contract Manager, or designee, within 24 hours if an employee has a criminal charge filed against them, is arrested, or receives a Notice to Appear for violation of any criminal law involving a misdemeanor, felony, or ordinance (except minor violations for which the fine or bond forfeiture is $200 or less), or when the Vendor or Vendor's staff knows of any violation of the laws, rules, directives, or procedures of the Department.

2.13.8 The Vendor shall comply with the Department's Procedure 208.013, "Outside Employment," when hiring current or former Department employees.

2.14 General Reporting Requirements

Upon execution of a Contract, the Department will provide the Vendor a copy of all Department forms necessary to comply with this section.

2.14.1 The Vendor shall provide the Department monthly progress reports, discharge reports, individual and group attendance reports, biannual quality improvement reports, incident reports, program invoice and detail reports and any ad-hoc reports, upon request of the Contract Manager, within the timeframe specified in the request.

2.15 Licensure and Accreditation Maintenance

The provider shall be licensed to provide outpatient and aftercare services by the applicable regulating authority before the Department approves commencement of service provision. The Vendor shall provide a copy of the regular outpatient and aftercare license to the Contract Manager, prior to the current license expiration date.

A copy of the required accreditation certificate and report shall be provided to the Contract Manager prior to the expiration of the current accreditation.

2.16 Performance Measures and Monitoring

The Department desires to contract with a Vendor who demonstrates its willingness to be held accountable for the achievement of specific performance measures in successfully delivering services. The Department has developed performance measures relating to the awarded Vendor's requirements in the resulting Contract.

Vendors will be provided all information regarding acceptable Program performance and associated financial consequences to incentivize that performance in advance of executing a Contract.

2.17 HIPAA Business Associate Agreement

If the Vendor is awarded a Contract(s), it will be required to execute a HIPAA Business Associate Agreement, to comply with all provisions of State and federal law regarding the confidentiality of patient information.

2.18 Prison Rape Elimination Act (PREA)

The Vendor will comply with national standards to prevent, detect, and respond to prison rape under the Prison Rape Elimination Act (PREA), Federal Rule 28 C.F.R.

Part 115. The Vendor will also comply with all Department policies and procedures that relate to PREA.

SECTION 3.0 – QUOTE RESPONSES

Responses to this RFQ should include the following:

Section 1 - Introductory Letter and Executive Summary

This letter shall include an executive summary that demonstrates previous experience with the treatment services sought, particularly in a correctional setting; recommended approach;

and a point of contact for all RFQ communications.

Section 2 - Corporate Experience and Qualifications

The Vendor shall describe its experience and qualification in relation to the services sought in this RFQ, and any applicable state or federal licenses related to the services sought.

Section 3 - Proposed Staff

The Vendor shall provide the Department information related to all project staff proposed in its quote, such resumes or curriculum vitae, and qualifications of the individuals to be assigned work under the Contract, including job descriptions for each position identified below:

a. Qualified Professional/Clinical Supervisor (or equivalent title); and

b. Counselors.

The job descriptions shall include minimum education and experience required, salary range, specific job duties, and reflect the maximum caseload number for the identified position.

Section 4 - Service Delivery Approach

The Vendor shall provide a narrative Service Delivery Approach identifying how it will provide services under a Contract that meet the minimum requirements identified in this RFQ. The approach should specifically address each component of providing services. This section shall be prepared in such a manner that it will be understandable to individuals on a programmatic and management level. Vendors should be thorough and detailed in their responses. Vendors are encouraged to include any additional relevant information that would assist in evaluating the overall strength of the Program proposed.

Section 5 - Price

The Vendor must submit Attachment II, Price Sheet, for each service location quoted with the most favorable terms the Vendor can offer.

Section 6 - Contact Information

The Vendor shall complete and return Attachment III, Vendor’s Contact Information.

ATTACHMENT I

PREFERRED SERVICE SITE LOCATIONS

FDC RFQ-21-046

JUDICIAL CIRCUIT 2

Service Location Preferred Service Site Location (Alternative Locations May Be Negotiated)

Estimated Contract Start Date

Leon County Must Be Located Within the City Limits of

Tallahassee, FL Within 30 Days of award

Gadsden and Liberty Counties

Must be Located with the City Limits of Quincy, Florida

Within 30 Days of award

Wakulla County Must be Located Within the City Limits of

Crawfordville, Florida Within 30 Days of award

Jefferson County Must be Located Within the City Limits of

Monticello, Florida Within 30 Days of award

Franklin County Must be located Within the City Limits of

Apalachicola, Florida Within 30 Days of award

JUDICIAL CIRCUIT 4

Service Location Preferred Service Site Locations

(Alternative Locations May Be Negotiated) Estimated Contract

Start Date

Duval County Must Be Located within

Zip Codes 32210 or 32202 (not both)

December 1, 2022

Nassau County Must be Located within the Zip Codes 32034 or 32097

(not both) December 1, 2022

Clay County Must be located within the Zip Codes 32043 or 32065

(not both) December 1, 2022

JUDICIAL CIRCUIT 1

Service Locations Preferred Service Site Location (Alternative Locations May Be Negotiated)

Estimated Contract Start Date

City of Pensacola (Escambia County)

Must be Located Within Zip Code 32501

Within 30 Days of award

City of Milton (Santa Rosa County)

Must be Located Within Zip Code 32570

Within 30 Days of award

City of Defuniak Springs (Walton County)

Must be Located Within Zip Code 32435

Within 30 Days of award

City of Miramar Beach (Walton County)

Must be Located Within Zip Code 32550

Within 30 Days of award

City of Ft. Walton (Okaloosa County)

Must be Located Within Zip Code 32543

JUDICIAL CIRCUIT 9

Mandatory Service Site Location Requirements

Estimated Contract Start Date

Orange County

East Orange County (Must Be Located Within One of the Following Zip Codes:

32792 (In the Orange County Portion), 32807 or 32822)

Special Needs: Bilingual Staff (English and Spanish)

November 1, 2022

Orange County

Central Orange County (Must Be Located Within One of the Following Zip Codes:

32801, 32805, 32803, 32806, 32804, 32808, 32811)

November 1, 2022

Orange County

West Orange County (Must Be Located Within One of the Following Zip Codes:

32835, 32818, or 34761)

November 1, 2022

Orange County

Northwest Orange County (Must Be Located Within Zip Code 32703 (Within the

Orange County Portion) or Zip Code 32810))

November 1, 2022

Osceola County

Kissimmee Area (Must Be Located Within One of the Following Zip Codes: 34741, 34743, 34744

June 1, 2022

Osceola County

St. Cloud Area (Must Be Located Within Zip Code 34769)

June 1, 2022

JUDICIAL CIRCUIT 10

Mandatory Service Site Location Requirements

Estimated Contract Start Date Service

Location

Polk County Must be Located Within the City Limits of

Lakeland, Florida August 1, 2022

JUDICIAL CIRCUIT 13

Service Location Preferred Service Site Locations (Alternative Locations May Be Negotiated)

Estimated Contract Start Date

Hillsborough County

Must be located within the City Limits of Plant City, Florida

Special Needs: Bilingual Staff

(English and Spanish) and staff to accommodate hearing impaired offenders.

Within 30 Days of award

Hillsborough County

Must be located within the East Lake Area beginning with 15th Street in the City Limits of Tampa, Florida to the City Limits of Thonotosassa, Florida accommodate hearing impaired offenders.

Within 30 Days of award

Hillsborough County

Must be located within the North Dale Mabry Area to the West of Florida Avenue, Northwest of the City Limits of Tampa, Florida, to the City Limits of Lutz, Florida, to the City Limits of Odessa, Florida, and to the City Limits of Town and Country, Florida.

accommodate hearing impaired offenders.

JUDICIAL CIRCUIT 17

Mandatory Service Site Location Requirements

Estimated Contract Start Date

South Broward County

South Broward County must be located in one of the below zip codes:

33020; 33021;

33023; 33024;

33025; 33026;

33027; 33028; or 33330

Within 30 Days of award

North Broward County

North Broward County, must be located in one (1) of the below zip codes:

33309 – Location must be West of Highway

I-95; or 33319 – Location must be East of the

Florida Turnpike; or 33313 – Location must be East of the

Florida Turnpike.

JUDICIAL CIRCUIT 18

Mandatory Service Site Location Requirements

Estimated Contract Start Date

Seminole County

North Seminole County (Must Be Located Within Zip Code 32771, 32773)

(English and Spanish)

November 1, 2022

Seminole County

South Seminole County (Must be Located Within Zip Code

32707,32750,32701,32730)

November 1, 2022

Brevard County

North Brevard County (Must Be Located Within Zip Code 32926,32927)

November 1, 2022

Brevard County

Central Brevard County (Must Be Located Within Zip Code 32955)

November 1, 2022

Brevard County

Melbourne Area (Must be Located Within Zip Code 32934 (East of 95), 32935, 32901 (North of 192)

November 1, 2022

Brevard County

Palm Bay Area (Must Be Located Within Zip Code 32905, 32907)

(East of Minton Road)

JUDICIAL CIRCUIT 20

Mandatory Service Site Location Requirements

Estimated Contract Start Date

Lee County Must be located Within the City Limits of Ft.

Meyers, Florida (Within Zip Code 33916 or 33901)

November 1, 2022

Collier County

Must be Located Within the City Limits of Naples, Florida

(Within Zip Code 34112) Special Needs: Bilingual Staff (English and

Spanish)

November 1, 2022

Collier County

Must be Located Within the City Limits of Immokalee, Florida

(Within Zip Code 34142)

November 1, 2022

Charlotte County

Must be Located with the City Limits of Punta Gorda, Florida or Port Charlotte, Florida

(Within Zip Code 33950 or 33980)

November 1, 2022

Hendry or Glades County

Must be Located Within the City Limits of Labelle, Florida (withing Zip Codes 33935)

ATTACHMENT II

PRICE SHEET

Service Site Locations: The Vendor shall include the current Service Site Location street address (including zip code) or state “To Be Determined (TBD)” in the above-provided areas. A SEPARATE PRICE SHEET MUST BE SUBMITTED FOR EACH SERVICE SITE LOCATION WITHIN EACH JUDICIAL CIRCUIT WHEN RESPONDING TO THIS RFQ.

NOTE: The Vendor shall provide a unit price (rate per Offender, per Service Site Location) for all service types listed in the table below. Awards shall be made per Service Site Location.

SERVICE TYPE

UNIT PRICE RATE

(Per Offender; Per Service)

Screening (once per Offender for outpatient substance use disorder treatment) (in accordance with Section 2.2)

Individual counseling (in accordance with Section 2.3)

Treatment Plan Review (in accordance with Section 2.3) and

Aftercare Plan Review (in accordance with Section 2.4)

Group Counseling (both outpatient and aftercare in accordance with Section 2.3)

NAME OF VENDOR’S ORGANIZATION FEIN

SIGNATURE OF AUTHORIZED REPRESENTATIVE PRINTED NAME OF AUTHORIZED

REPRESENTATIVE

DATE

JUDICIAL CIRCUIT 1

(See Attachment I, Preferred Service Locations)

LOCATION OF THE FACILITY:

(County of Service Location)

TO BE DETERMINED (TBD) OR

CONFIRMED ADDRESS OF ______________________________________

FACILITY: (Street Address) Does your agency currently occupy this facility? ______________________________________

YES: NO:

(City/State/Zip Code)

Service Site Locations: The Vendor shall include the current Service Site Location street address (including zip code) or state “To Be Determined (TBD)” in the above-provided areas. A SEPARATE PRICE SHEET MUST BE SUBMITTED FOR EACH SERVICE SITE LOCATION WITHIN EACH JUDICIAL CIRCUIT WHEN RESPONDING TO THIS RFQ.

NOTE: The Vendor shall provide a unit price (rate per Offender, per Service Site Location) for all service types listed in the

(Per Offender; Per Service)

Group Counseling (both outpatient and aftercare in accordance with Section 2.3)

JUDICIAL CIRCUIT 2

(See Attachment I, Preferred Service Location)

Service Site Locations: The…