PWS- AFRS Sales Training FY26-1 Apr Draft.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

HQ AIR FORCE RECRUITING SERVICE (AFRS),

FY26 IMPACT SALES TRAINING SYSTEM

JOINT BASE SAN ANTONIO – RANDOLPH, TEXAS

1. DESCRIPTION OF SERVICES WITH BACKGROUND.

1.1. PURPOSE: The purpose of this PWS is to provide HQ AFRS with a total force (TF) recruiter sales training system.

1.2. BACKGROUND. To sustain the effectiveness of recruiting efforts, AFRS requires a TF sales training system that can be used to train recruiters and leaders at all levels of recruiting in the United States Air Force.

1.3. OBJECTIVE. In order to control training costs, HQ AFRS requires the ability to own, edit and reproduce all training materials within the United States Air Force at the discretion of HQ AFRS, without requiring permission of the contractor or concern for violating copyright laws.

This will allow the Air Force to meet and maintain end-strength, with a concentration on becoming more effective recruiters. The following are requirements needed to implement and maintain a successful sales system throughout Air Force Recruiting and all units that HQ AFRS is responsible to train.

1.3.1. Develop, maintain, enhance, and distribute a comprehensive sales training and support system tailored to meet Air Force recruiting needs in areas to include but not limited to initial, refresher, and facilitator sales training in: core sales, officer accession (OA) sales with emphasis on health professions (HP) and line officer recruiting, special warfare (SW) sales, leadership/management sales and coaching, and Brooks Talent Index (BTI) formerly TriMetrix. Master instructors must have previous military recruiting experience and be highly skilled in relating to military sales scenarios.

1.3.2. Provide deliverables to develop and implement training performance in support of Recruiter Sales Training.

1.3.3. Provide trainer support days to aid in mission critical requirements not to exceed five (5) business days.

1.3.4. Develop, maintain, enhance, and distribute an assessment tool that helps identify the strengths of recruiting personnel. Provide training on how to interpret the assessment as well as guidance on how to screen, select, and coach individuals to success by providing peer/leader feedback on observed sales calls.

1.3.5. The contractor shall develop and implement whole person assessment tools as well as a recruiting skills index. The whole person assessment shall address the individual’s behaviors, motivators and personal competencies. The recruiting skills tools/index shall measure the recruiter’s knowledge of the Air Force Recruiting Services seven (7) mission critical tasks and provide a comparison report to permit identification sales training strengths and opportunities. The assessment tools may also include a ‘multiple source’ evaluation to assist with self- awareness and performance management.

The assessment program shall be administered online with the results delivered electronically to the Contracting Officer’s Representative (COR) or other designated staff member.

1.3.6. The contractor shall provide access to complete unlimited whole person individual assessments, team assessments, and recruiting skills indexes per contract year.

1.3.7. Trainer support. Upon request, the contractor shall provide a one-on-one debrief of each assessment report to recruiting personnel for personal development, professional development and enhanced team dynamics as appropriate. The contractor shall develop, maintain, and enhance when needed, an online application which will permit Air Force Recruiting personnel to schedule consultations with a certified consultant. The contractor shall provide ongoing trainer support through quarterly group trainer support sessions, technical product content support, and knowledge management.

1.3.8. Train the trainer certification. The contractor shall develop, maintain, and enhance a certification program, to train Air Force Recruiting trainers/instructors each contract year.

Upon successful completion of the certification program, the contractor shall recognize participants and designate those as certified to present assessment and skills index program courses. The contractor shall conduct train-the-trainer certification courses at dates and locations coordinated by the COR. The contractor shall maintain and distribute a master list of certified trainers each quarter to the COR, or other designated individuals.

1.3.9. Course Customization. The contractor shall customize and tailor training courses to meet the changing needs of Air Force Recruiting in coordination with the COR, or other designated representative. The contractor shall edit the facilitator guide, participant workbook, and resources packets as appropriate to ensure consistency, standardization, and uniformity in course content presentation.

1.3.10. The contractor shall develop, maintain, enhance, and distribute a profile of competencies for recruiting service positions. Working with Air Force Recruiting subject matter experts (SMEs), the contractor shall develop profiles which shall identify key characteristics of personnel in assigned positions. The contractor shall maintain the database and provide a briefing annually or at the request of the COR or other designated representative. The briefing shall highlight any known competencies which may contribute to the success of recruiting positions.

1.3.11. Develop, maintain, enhance, and distribute additional training enhancements as requested by the COR. The COR will liaise with the contractor, other contractors, and customers related to this contract. Additionally, the COR will perform inspection and acceptance for the Government assuring performance/delivery is in accordance with contract/order requirements, terms, and conditions. Furthermore, the COR will ensure the Government meets contractual requirements to the contractor, inform the contracting office, in writing, of any changes to the scope of work outlined in the contract. Finally, the COR will work with the contracting office to resolve issues including follow-up that corrective measures were taken.

1.3.12. Develop, maintain, enhance, and distribute a mobile application for recruiting members to access training assessments and materials.

1.3.13. Provide Air Force recruiting personnel with any training materials requested that the government can edit and reproduce, as needed for Air Force recruiting requirements, without requiring permission of the contractor or concern for violating copyright laws.

1.3.14. Provide on-site or virtual training and evaluation in specialized environments to include but not limited to advanced management classes, annual training conferences, workshops, and certifications requested by the COR, or other designated representative.

1.3.15. Conduct research via surveys or other methods to validate program effectiveness and recommend training adjustments to maximize mission success.

1.3.16. Report on effectiveness of all stated tasks via Summary Reports as deemed applicable by

COR.

1.3.17. Provide COR with After Action Reports for all training interactions with any Air Force

Recruiting personnel within five (5) business days.

2. WORK REQUIREMENTS AND DELIVERABLES

2.1. DELIVERABLES. The contractor shall provide the following:

2.1.1. Provide electronic and hardcopies of all materials in support of training programs as requested by the COR, including facilitator/participant workbooks, resource packets, quick reference cards, posters, or course-specific training aides developed for facilitator training courses, and Air Force Recruiting facilitator led initial/refresher training courses as needed.

2.1.2. Provide a minimum of one master instructor (with previous military recruiting experience and highly skilled in relating to military sales scenarios) per Air Force Recruiting facilitator certification workshop for newly developed and existing curriculum. Must have adequate trainers present to support the training type and class size.

2.1.3. Conduct training at the Recruiting Service School House, 1015 Femoyer Dr. Ste S053, Lackland, TX, 78236, HQ AFRS, 550 D. Street West Ste 1, Randolph, TX, 78150.

Training locations may also be requested at one of the CONUS squadron/group HQs to meet the needs of Air Force Recruiting.

2.1.4. The COR will request/schedule/cancel certification workshops thirty (30) business days prior to the desired training dates.

2.1.5 The contractor shall provide a Debrief Summary Report monthly NLT than the 25th of each month.

3. FACILITATOR CERTIFICATION/TRAINING COURSE REQUIREMENT: Develop, maintain, enhance, and distribute a comprehensive sales training and support system tailored to meet Air Force recruiting needs in areas to include but not limited to:

Enlisted Accessions (EA) Sales Instructor Certification

Officer Accessions (OA) Sales Instructor Certification with Emphasis on Health Professions and Line Officer Recruiting

Special Warfare (SW) Sales Instructor Certification

Leadership/Management Sales Instructor Certification

Sales Coaching Instructor Certification

Brooks Talent Index (BTI) Instructor/Debriefer Certification

Train the Trainer Certification

3.1. During these certification workshops Air Force trainers build the knowledge and skills they need to successfully lead training courses. Trainers review the selling skills, walk through the facilitator guide and practice running parts of the program. The objective of this course is to ensure trainers can deliver the core recruiter sales content in both initial and refresher courses in a consistent manner and ensure participants in the course learn the skills and can apply them successfully on the job.

3.2. The certification addresses: Completion of initial mastery test to ensure understanding of basic skills, review of sales skills, detailed walk through of the facilitator guide and participant materials to ensure understanding of how to conduct all activities and lessons, practice delivering a variety of program activities such as teaching connection exercises that help recruiters develop open and closing statements to deliver to customers during a sale, followed by detailed feedback from the contractor’s master trainer related to content and delivery of the activities, and demonstrate competency to facilitate the customized Air Force Recruiting course components and activities.

4. MATERIALS REQUIREMENT:

4.1. All material and data, including notes gathered and/or developed in the performance of the tasks listed in the contract shall be returned to and become the property of the government and shall not be used or distributed by the contractor without specific written permission from the of Air Force Recruiting Service. The original copies of the final documents and all intellectual property shall become the property of Air Force Recruiting Service.

4.2. All training material must be provided and readily available in electronic format and compatible with the current available versions of Air Force used systems (e.g., Internet Explorer, Google Chrome, and Microsoft Office, IOS, Android).

4.3. Provide electronic and hardcopies of all materials in support of training programs as requested by certified facilitators and trainers, including: facilitator/participant workbooks, resource packets, quick reference cards, posters, wall charts, videos, leader’s guides, customized role plays, customized individual and team assessments, and course-specific training aides developed for facilitator training courses and Air Force Recruiting facilitator led initial/refresher training courses throughout the contract year.

4.4. Provide web and mobile based training modules for all course content prior to training start date and ensure facilitators and course participants have continued access as needed to maintain training proficiency.

5. SHIPPING REQUIREMENT: Material must be provided digitally and hardcopy. Hard copy materials must be shipped to the requesting unit within 14 days of request. Requester is responsible for providing the type and quantity of materials required, shipping location, and point of contact. All requests will be made via email. Contractor must provide shipping request to the COR for approval.

The COR will evaluate the shipping request to ensure that the shipment is required, and the number of materials being shipped is acceptable. The COR will then submit the shipping request to the CO for a determination of price fair and reasonableness and final approval. Once the material has been shipped the contractor will provide tracking information to the requestor and COR, or another designated representative.

6. SUPPORT

6.1. Provide master trainers for all training workshops to ensure command, group, squadron, and schoolhouse instructors are trained to the facilitator level. Performance threshold shall be that students must score >90 on mastery test and demonstrate training technique proficiency during the certification process.

6.2. Provide customized information on the linkages of each program to Air Force Recruiting’s overall strategy, competitive position, existing systems, and processes. The skills and concepts taught in the training should reflect realistic recruiting and coaching situations and challenges in today’s environment.

6.3. Provide customized training programs in the following programs:

6.3.1. Recruiting Leaders (i.e., officers at all levels within the Air Force Recruiting

6.3.2. Initial selling skills (new enlisted accession recruiters)

6.3.3. Advanced Selling skills (HP, OA, SW)

6.3.4. Follow-on or refresher facilitator training (EA, OA, SW Flight Chiefs & Trainers)

6.3.5. Sales coaching (recruiting supervisors)

6.3.6. Sales coaching follow-on training (recruiting supervisors)

6.3.7. BTI Facilitator/De-briefer (recruiting supervisors, trainers, and Flight Chiefs)

6.3.8. NOTE: Throughout the training materials, the contractor shall provide the “Air Force specific” selling role plays for all customized courses. The contractor shall use Air Force recruiting examples throughout all courses.

6.3.9. Provide customized role-play scenarios to reflect realistic Air Force Recruiting and coaching situations in the various recruitment position areas.

6.4. Develop, maintain, enhance, and distribute initial selling skills course at the Air Force

Recruiting School House at Lackland, TX. Incorporate selling skills to position recruiters for success using Air Force Recruiting Services seven (7) mission critical tasks incorporating performance measured interactions for enlisted, officer and special warfare accessions.

6.4.1. Discuss through conference calls or face to face team meetings additional ways to integrate and enhance training to align with the Air Force Recruiting mission.

6.5. The designated contractor representative for this effort, or persons employed by or in any way responsible to the contractor shall make themselves available for technical issue discussion, evaluation, and solution. Technical issues are perceived to be any operational or structural difficulty encountered in understanding procedures and programs developed as a component of this effort. This availability is limited to meetings and telephone conferences directly responding to specific issues of concern that involve analysis performed by the contractor.

6.6. All documents produced will be closely scrutinized to ensure internal consistency. Any deviations or updates will be explicitly identified and explained in the text.

6.7. The contractor shall designate one individual and one alternate employee, by name and title, which will be the central point of contact for all taskings accomplished under the auspices of this work effort.

6.8. The contractor shall, without additional expense to Air Force Recruiting, be responsible for obtaining any necessary access, licenses and permits and for complying with any Federal, State and local laws, codes and regulations applicable to the performance of this work to include the safeguard of lead information and data processing.

7. QUALITY CONTROL PLAN

7.1. The contractor shall provide and maintain a Quality Control Plan (QCP) that shall assure the requirements of the contract are provided as specified. The QCP shall be submitted as part of the technical proposal. The QCP will be considered acceptable unless the contractor is notified by the CO prior to award. The contractor shall perform all inspections and verifications necessary to substantiate conformance with the approved QCP.

7.2. The contractor shall establish, through an independent function, a QCP which shall encompass all aspects of the contract. As a minimum, the contractor’s QCP shall include:

7.2.1. A description of the inspection system to cover all services listed on PWS. The contractor shall develop and maintain an inspection system that encompasses all requirements of the contract for the objectives which are being developed during that timeframe. Description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. The inspection system shall satisfy the requirements in the Inspection of Services clause and in the Service Summary (SS) and shall be designed to keep the contractor's management informed of all issues affecting quality.

7.2.2. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

7.2.3. A description of the records shall be maintained for document inspections and corrective or preventive actions taken. The Quality Control (QC) function shall ensure that timely and effective corrective action is obtained for all deficiencies identified by the COR. All deficiency responses shall include identification of the cause of the deficiency

7.2.4. Records Inspections. The records of inspections conducted by the contractor shall be kept and made available to the CO or COR throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

8. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance by appointing a Contracting Officer Representative (COR)(S) to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP) for this requirement.

9. TRAVEL REQUIREMENT:

9.1. Contractor personnel shall be required to travel in support of this requirement. The contractor shall coordinate and submit a request for travel to the COR at least 30 business days in advance of the travel date with a complete break out of all associated travel costs to include number of travelers. The contractor may develop and use their own form for the travel request submission.

However, the form shall provide an approval section for the COR and CO that can be signed electronically. The Government will inform the contractor if any additional information is required. The COR will evaluate the travel request to ensure that travel is required, and the number of travelers is reasonable based on the reason for the travel. The COR will then submit the approved travel request to the CO for a determination of price fair and reasonableness and final approval. The government will approve travel with an estimate in advance and will reimburse IAW Federal Acquisition Regulation Part 31-205.46. The contractor must provide receipts for reimbursement cost incurred. The contractor shall submit an invoice to the government upon the completion of travel within 10 business days. If the invoice amount is more than the estimate that was previously approved prior to travel the contractor will notify the CO and provide rational and support for the increase in costs and get approval prior to submitting the travel invoice. The CO will provide the COR with the final approved amount if the amount changes after the initial approval.

10. SERVICE SUMMARY

Performance Objectives PWS Paragraph Performance Threshold

1. The contactor shall provide facilitator certification/training in accordance with objectives outlined in this PWS.

1.3 -1.3.16 & 3. – 3.2.

The performance threshold only applies to the course completion Mastery test demonstrate training technique and content during the certification process.

Students must score >90 on mastery test and demonstrate training technique and content during documented certification.

2. The contractor shall provide materials in accordance with objectives outline in this PWS.

4 – 4.4 To be accomplished throughout each working fiscal year based on the mission requirements of Air Force

Recruiting

Materials requested must be delivered within thirty (30) calendar days of request and at 95% accuracy or greater.

3. The contractor shall provide support in accordance with objectives outline in this PWS

6. – 6.8 To be accomplished throughout each working fiscal year based on the mission requirements of Air Force Recruiting

Support requested must be received within thirty (30) calendar days of request with no more than 5 discrepancies per quarter.

11. ANNUAL ESTIMATED REQUIREMENTS

Enlisted Accessions (EA) Sales Facilitator Certification 2 Workshops EA Facilitator Materials 32 EA Participant Materials 450

Officer Accessions (OA) Sales Facilitator Certification 2 Workshops OA Facilitator Materials 32 OA Participant Materials 200

Special Warfare (SW) Sales Facilitator Certification 2 Workshops SW Facilitator Materials 32 SW Participant Materials 60

Sales Coaching Facilitator Certification 2 Workshops Coaching Facilitator Materials 32

Coaching Participant Materials 160

BTI Instructor/Debriefer Train the Trainer 2 Workshops BTI Facilitator Materials 32

Leadership/Management SQ CC 2 Workshops Leadership/Management Participant Materials 24

Sales Library Set 250 BTI Whole Person Assessment Unlimited Assessment Scoring

1500 Debriefs Max BTI Team Reports Unlimited Reports

150 Debriefs Max Military Recruiter Sales Index Assessment (MRSI) Unlimited Assessment Scoring

12. PERFORMANCE REQUIREMENTS

12.1. Place of Performance. The primary facilitation/training locations will be at HQ AFRS, 550 D Street, Suite 1, Randolph, TX 78150 and the 344 TRS, AFRS Recruiting School, 1015 Femoyer Drive, Suite S053, Lackland, TX 78236. However, training may occur at any location required to meet the needs of Air Force Recruiting such as one of the CONUS Squadron or Group HQs. The Government will request/schedule/cancel certification workshops by email thirty (30) calendar days prior to the desired training dates. Government will furnish classroom and presentation space suitable to workshop size. The Contractor will provide facilitator kits, wall charts and presentation equipment (computer & connections to projector), note pads, pens, flip charts and all other miscellaneous administrative requirements needed for presentation of training. The Government will contact the Contractor by email and provide a list of all materials the Contractor shall supply for training classes at least thirty (30) calendar days prior to the training date.

12.2. Duty Hours. Course design should include appropriate stop/start times for breaks and lunch.

Normal duty hours are 0800-1700, Monday through Friday, except for the Federal Holidays.

12.3. Federal Holidays: AFPC follows all federally observed holidays during each work year. Down days declared by the Commander are considered duty days and are not included in the definition of a holiday. Federal Holidays are listed below:

New Year’s Day 1 January Martin Luther King’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day 4 July

Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

NOTE: Any holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Family days declared by the AETC Commander are considered duty days and are not included in the definition of a holiday.

13. SECURITY.

13.1. Obtaining and Retrieving Identification Media. As prescribed by the DAFFARS 5352.242- 9000, Contractor Access to Air Force Installations, the contractor shall comply with the following requirement:

13.1.1. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

13.1.2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, valid vehicle insurance certificate, to obtain a vehicle pass. Before being issued a pass to enter the installation, a Wants and Warrants check will be conducted for every individual requesting a pass. Personnel employed by the contractor must get a pass for their privately owned vehicles at Bldg. #1032, Visitor Reception Center, with proof of following:

. (1) Liability Insurance

(2) Current License Plates

(3) Current State Inspection Sticker (If Required)

(4) Valid State Driver License

(5) A phone number for sponsor on base

13.1.3 Vehicles owned by the contractor with the company name permanently printed on them are not required to obtain a pass if a current work order is presented at the time of entry. However, current liability insurance, state inspection sticker, and registration is required. The person driving the vehicle must have a valid operator license for the type of vehicle.

13.1.4 The contractor is responsible for ensuring employees report to Bldg. # 1032, Visitor Reception Center, to present their Form I-9 (Employment Eligibility Verification).

13.1.5 Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification credentials issued to contractor employees are returned to the issuing office. If a contractor employee has been terminated, the credentials will need to be retrieved and returned to issuing activity so that employee does not have base access. If the credential is not retrieved, then SF will need to be notified so base access is not allowed.

13.1.6 Failure to comply with these requirements may result in withholding of final payment.

13.2 Pass and Identification Items. The service shall ensure the following pass and identification items required for contract performance are obtained for employees and non- government owned vehicles.

13.3 Suitability Investigations. Contractor personnel shall successfully complete, as a minimum, a National Agency Check with Inquiries (NACI), before operating government furnished workstations that have access to Air Force e-mail systems. Also, every contractor employed over 30 days, will need an I-9 form (as per HSP 12).

13.4 Contractor personnel who require routine access to the installation in excess of six month will require a NACI. These investigations shall be submitted by the government at no additional cost the contractor. The contractor shall comply with the DoD 5200.2-R, and AFI 31-501, Personnel Security Program Management, AFI 33-204, Information Assurance (IA) Awareness Program, and AFI 33- 302, Computer Security, requirements.

13.5 Unescorted Entry to Restricted Areas. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101 , Integrated Defense, and DODMAN5200.02_AFMAN 16-1405 , Air Force Personnel Security Program.

13.6 Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include employee’s name, social security number, and date of investigation, if service work involves unescorted entry to Air Force restricted or other sensitive areas designated by the installation commander. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the contracting officer prior to the contract start date. Updated listings shall be provided when an employee’s status or information changes. The contractor shall provide an after-hours contact number or after-hours email in the Emergency Mass Notification System (EMNS) for each of their personnel, whose normal place of duty is on a DoD installation or within a DoD facility.

The contractor shall comply with any additional requirements in DAFMAN 10-206 for emergency operational reporting. Foreign Nationals may participate and may remove themselves from the Emergency Mass Notification System at any time. To update information, personnel can access the globe icon on their system desktop screens and choose the “Access Self-Service” option.

13.7 Freedom of Information Act Program (FOIA). The service provider shall comply with DoD Regulation 5400.7-R/Air Force Supplement, DoD Freedom of Information Act Program requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding For Official Use Only (FOUO) material.

The service provider shall comply with AFI 33-332, Air Force Privacy Act Program, when colleting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8103. The service provider shall remove or destroy official records only in accordance with AFI 33-364, Records Disposition Procedures and Responsibilities and AFMAN 22- 363, Management of Records.

13.8 Reporting Requirements. The contractor shall comply with AFI 71-101, Volume 1, Criminal Investigations, and Volume 2, Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

13.9 Personnel Security. Contractor personnel requiring unescorted entry to controlled or restricted areas designated by the installation commander shall comply with base access requirements. These requirements are contained in AFI 31-101 for installation access and AFI 31-01 for suitability determinations.

13.10 Additional Security Requirements. In accordance with DoD 5200.1-R and AFI 31-401, the contractor shall comply with AFI 33-200, Computer Security: AFI 33-203, Emission Security (EMSEC) Program; AFI 33-204, Information Protection Security Awareness, Training and Education (SATE) Program; applicable AFKAGs, AFIs, and AFSSIs for Communication Security (COMSEC); and AFI 10-107, Operations Security (OPSEC) Instructions. The contractor will comply with DoD Standard 2-level 1 AT Awareness training and associated tasking IAW AFI 10- 245, Antiterrorism Program standards.

13.11 Physical Security. Areas controlled by contractor employees shall comply with base Operations Plans/instructions for FPCON procedures, Random Antiterrorism Measures (RAMs) and local search/identification requirements. The contractor shall safeguard all government property including controlled forms provided for contractor used. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

13.12 Entry Procedures to Controlled/Restricted Areas. The contractor shall comply and implement local base procedures for entry to Air Force controlled and restricted areas.

13.13 Key Control. Not applicable

13.14 Lost Keys. Not applicable

13.15 Government Authorization. Not applicable

13.16 Lock Combinations. Not applicable

13.17 Traffic Laws. The Contractor and their employees shall comply with base traffic regulations.

13.18 Healthcare. Healthcare provided at the local military treatment facility on an emergency reimbursable basis only.

13.19 Records Management. The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity or required by AF publication, IAW the AF Records Management procedures in Air Force Instruction (AFI) 33-322, Records Management Program, paragraph 10, Air Force Manual (AFMAN) 37-123, paragraph 7.4, Air Force Manual (AFMAN) 37-138, paragraph 2.13, and Air Force Records Disposition Schedule (AF RDS) located at https://afrims.amc.af.mil/rds_series.cfm http://www.amc.af.mil/shared/media/document/AFD-060803-003.pdf

14.0. CONTRACTOR CODE OF BUSINESS ETHICS AND CONDUCT

14.1 Contractors will comply with AETCI 36-2909, Recruiting, Education, and Training

Standards of Conduct, and will take immediate action to resolve violations of the prohibition on unprofessional relationships. Specifically, contractors should understand the following:

14.2 Unprofessional relationships include relationships involving faculty, staff, trainees, http://www.amc.af.mil/shared/media/document/AFD-060803-003.pdf cadets, students, recruiters, recruits, applicants, and first-term Airmen who participate in the Recruiting Assistance Program (RAP). Whether pursued on or off duty relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritisms, misuse of office or position, or the abandonment of organizational goals for personal interests.

Unprofessional relationships include relationships between officers; between enlisted members; between recruiters and recruits, applicants, or RAP personnel; between RAP personnel and recruits or applicants; and between military personnel and civilian employees or contractor personnel.