F2XHE24313A001--SOR.pdf

Statement of Requirements Air University Library

Alma Library Services Platform & Primo Discovery Software Service Subscription and Maintenance

1.0 PURPOSE. Air University Library (AUL) requires Alma Library Services Platform & Primo

Discovery Software Service Subscription and Maintenance from Ex Libris (USA) Inc. with a period of performance 28 Mar 2025 – 27 Mar 2026.

2.0 DESCRIPTION OF ITEMS. The following items are required for performance under this contract:

2.1 SUPPORT REQUIREMENTS

2.1.1 Alma library services platform (Alma) must be provided as Federal Risk and

Authorization Management Program (FedRAMP) Authorized Software as a Service (SaaS) product.

2.1.2 Primo discovery service (Primo) must be provided as FedRAMP Authorized SaaS.

2.1.3 Both Alma and Primo must be Section 508 compliant.

2.1.4 Maintenance services include troubleshooting/technical support (telephone, email and web), bug/software fixes, enhancements, upgrades, new releases, associated documentation, daily full system backups, maintaining storage and backup data files.

2.1.5 AUL administrators shall be notified at least 5 days in advance of scheduled system maintenance with anticipated downtimes or service disruptions, and as soon as possible for emergency system downtime.

2.2. FUNCTIONAL REQUIREMENTS

2.2.1 Alma:

2.2.1.1 Manages AUL’s physical holdings of 700K titles, electronic resources of 414K titles, and digital collections of 26K titles including 26K digital objects stored in Alma as documents, images, audio/video recordings, PowerPoint and Excel file formats, with metadata in MAchine- Readable Cataloging (MARC) and Dublin Core (DC) formats.

2.2.1.2 Provides the following management functions: acquisitions, serials control, cataloging and authority control including the ability to suppress records from the discovery service, circulation and course reserves, electronic resource management, openURL link resolver, digital asset management, and reporting with analytics including the ability to created SQL queries without vendor mediation.

2.2.1.3 Supports open standards and Application Programming Interfaces (APIs) to allow integration other third party applications.

2.2.2 Primo:

2.2.2.1 Integrates with Alma, with Primo management functions to be performed within the

Alma platform.

2.2.2.2 Provides real-time discovery of records managed in Alma. Alma records include those for print, electronic, and digital titles in MARC and DC formats.

2.2.2.3 Includes separate landing pages for the library’s digital collections, journal search by title and ISSN, Citation Linker that allows finding of journal article, journal, or book by citation information, and Browse Search by author, title, subject, and call number.

2.2.2.4 Includes the Ex Libris Central Discovery Index (CDI) that provides the discovery of commercial and open access content.

3.0 DELIVERY REQUIREMENTS:

3.1 Alma: provides restricted web access to 50 authorized library staff members.

3.2 Primo: provides unlimited web access for at least 5,000 full-time equivalent (FTE) Air

University students faculty, and staff (including on-campus and distance learners).

3.2 Delivery Location:

600 Chennault Circle Bldg 1405 Maxwell AFB, AL 36112