Front Desk Data Entry- Bid Schedule.xlsx

This is a Bid Schedule for a Front Desk Data Entry Specialist contract with the 66th Force Support Squadron at Hanscom Air Force Base. The contract covers a five-year period of performance from September 30, 2026, through September 29, 2031, structured as one base year (CLIN 0001) followed by four option years (CLINs 1001, 2001, 3001, and 4001). Each contract line item is for 12 months of services with unit pricing to be determined, as all line items currently show $0 pricing and no unit price specified.

The non-personal services required include receiving and routing telephone calls, greeting visitors, determining the nature of inquiries, directing clients to appropriate Military and Family Readiness Center (M&FRC) program managers, scheduling clients for M&FRC classes, and providing information addressing routine procedural issues. The contractor is responsible for performing clerical and administrative duties, including data entry and database maintenance within the Air Force Family Integrated Result Statistical Tracking (AFFIRST) system. Additionally, the contractor must input Transition Assistance Program (TAP) data and resources into the AFFIRST web application, manage client scheduling for classes and workshops, and send reminder emails one week prior to class start dates or per program manager guidance. The contracting agency is the Department of the Air Force Materiel Command Lifecycle Management Center at Hanscom Air Force Base.