Overhead__Door_PWS.docx

PERFORMANCE WORK STATEMENT

FOR

OVERHEAD DOOR PREVENTATIVE MAINTENCE AND INSPECTIONS

4 August 2016

1.1. Scope: The contractor shall provide all labor, tools, equipment, test equipment, hearing protection, eye protection including prescription safety glasses, materials, supplies and parts, transportation and other incidentals necessary to travel to Hanscom AFB, MA, to maintain and inspect Overhead doors. The contractor shall be responsible for insuring all services and parts provided under this contract are in accordance with the terms and conditions outlined herein and conform to the manufacturer’s equipment specifications and this Performance Work Statement (PWS).

1.2. Requested Service: To maintain and inspect overhead doors on Hanscom AFB. Appendix A shows a list of all overhead doors, location, size, quantity, operator and style.

1.2.1. Continued Use of Facilities: During this contract, the buildings will continue to be occupied. Work will be performed in an orderly manner with minimum disturbance and inconvenience to the occupants and patrons. The Contractor will confine and limit their personnel to only those areas required for performing the work. If a door is under maintenance or is inoperable, the Contractor shall erect temporary barriers/warning sign (approved by government representative) advising users that it is unavailable for use.

1.2.2. Inspections/Maintenance: The Contractor shall perform ANNUAL inspections/preventative maintenance of all overhead doors. The Contractor shall provide a schedule for preventive maintenance and inspections within 5 days of contract award.

1.2.2.1 Safety Inspections: The contractor shall perform annual inspections per para 1.2.2. The safety inspections shall consist of a visual check of overhead doors to identify any issues that could pose a safety hazard or impair the operation of the overhead doors

1.2.2.2 Preventative Maintenance: The contractor, in conjunction with the safety inspections, shall perform preventative maintenance work on an annual basis per para 1.2.2. Preventative maintenance shall include, but not be limited to, indicator lights, photo eyes, motion sensors, and controllers/operators, shear pins, bump guards servicing of all working mechanical mechanisms, belts, and adjustment of adjustable items to obtain proper working tolerances or calibration, lubrication of those parts. The contractor will follow the door manufacturer’s recommended preventative maintenance standard(s) and all other routine preventative maintenance functions necessary to ensure safe and efficient operation of the overhead doors at all times.

1.2.2.3 Parts: Parts and materials utilized to maintain or service the various overhead doors and their associated costs will be the responsibility of the Hanscom AFB for whom this requirement has been established, and must be approved prior to installation or repair. The Contractor shall report to building 1810 to sign in, then to the work location and provide the Service Contracts Manager, 120 Grenier St Building 1810, Hanscom AFB, MA 01731 with an estimated time to repair and cost of repairs/parts. The Contractor shall commence with repair work after approval from the Service Contracts Manager.

1.2.4. The Contractor shall furnish all oils, materials and any other supplies needed for routine maintenance and submit a SDS sheet for each one prior to coming on base and beginning the work.

1.2.5. The Contractor shall prepare and submit a typed report due to the COR within 2 days after the inspection. The report shall record all actions taken to each overhead door for the inspection. The report shall identify each door by Building number, location date of last inspection, maintenance work performed, repairs needed, parts replaced, name of inspector, and overall condition of the overhead door.

1.2.6. Service Calls: The contractor shall respond to both routine and emergency service calls.

1.2.7. Routine Service Calls: The Contractor shall respond to a routine service call within twenty-four (24) hours on Monday thru Friday from 7:00AM to 4:00PM excluding holidays. The Contractor shall report to building 1810 to sign in, then to the work location and provide the Service Contracts Manager, 120 Grenier St Building 1810, and Hanscom AFB, MA 01731 with an estimated time to repair and cost of repairs not covered in the basic service contract. The Contractor shall commence with repair work after approval from the Service Contracts Manager. All repair work shall be in accordance with normal commercial practices using parts specified by the door manufacturer or items equal or better quality. Downtime of the door will be kept to an absolute minimum. The Contractor must notify the customer of all projected downtime and estimated time for repair. The Contractor shall prepare and submit a written report within two business days after the routine repairs are completed. The report shall include the date and time of the service call, building number and the location of the door, the repairs performed and parts replaced, and the name of the technician performing the repairs.

1.2.7.1 Emergency Calls: The Contractor shall respond to emergency repair calls within two (2) hours after notification during normal business hours (see para 1.5), and within four (4) hours after normal business hours. The Contractor shall prepare and submit a written report within two business days after the emergency repair. The report shall include the date and time of the service call, building number and the location of the door, the repairs performed and pars replaced, and the name of the technician performing the repairs.

1.3. Quality Assurance: According to the contract’s inspection clause, the government will evaluate the contractor’s performance under this contract. The COR is a representative of the Contracting Officer (CO) and will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO. All services to be performed by the contractor will be subject to review by the CO or COR. The contractor shall provide an answer to a submitted Corrective Action Report (CAR) and Customer Complaint Form from the COR within one (1) working day from receipt. The contractor shall provide written response addressing the root cause, corrective action and preventive actions (s).

1.4. Continuation of Essential Services during Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS Clause 252.237-7023.

1.5. Hours of Operation: The contractor shall perform work Monday thru Friday, under this contract during the following hours: 07:00 a.m. until 4:00 p.m., excluding Federal Holidays. Work required to be performed outside of these hours shall only be done after approval from the contracting officer.

1.5.1. Holidays: Hanscom AFB recognizes the following holidays:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in Feb Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

If these holidays fall on Saturday, the preceding Friday shall be observed. If these holidays fall on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the Contractor shall be responsible for rescheduling services for the day either preceding or following the holiday.

1.6. Contractor Personnel: The contractor shall designate in writing the name of the Contract Manager (CM) and any alternate(s) who shall act for the contractor when the manager is absent and their telephone numbers where they may be contacted any time to the CO and the COR within five (5) calendar days after contract award. The CM or alternate shall have full authority to act for the contractor on all matters relating to operation of this contract at Hanscom AFB. The CM or alternate shall be available to meet on the installation with government personnel designated by the CO to discuss problem areas.

1.6.1. Listing of Contractor Employees: The contractor shall provide a CM who can read, write, speak, and understand English fluently. The contractor shall provide an initial listing of contractor employees’ names and position titles to CO and COR prior to contract start date. The contractor shall also provide an updated listing of personnel to the CO and COR within ten (10) work days when employees affecting the work of this contract have a status or position change.

1.6.2. The contractor shall not employ persons on this contract if such employee is identified to the contractor as a potential threat to the health, safety, security and general well-being or operational mission of the installation and its population. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities. The contractor shall be prohibited from employing off-duty COR’s who are surveilling any contracts/subcontracts awarded to the Contractor. All contract employees depending on particular condition, occasion or place, or job assignment shall require professional, suitable attire. All contractor employees shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this PWS shall be the responsibility and prerogative of the contractor; however, the contractor shall comply with the requirements set forth in this PWS and Hanscom AFB regulations concerning conduct of employees as referenced herein. The contractor shall employ and maintain a technically trained and experienced work force.

1.7. Environmental Protection and Safety: The contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations and requirements regarding environmental protection and occupational safety and health. The contractor shall comply with any laws or regulation changes during the term of this contract. The contractor shall follow manufacturer’s guidelines and professional recommendations for control of humidity, temperature, cleanliness and materials handling (including hazardous materials).

1.8. Hazardous Material (HAZMAT): The contractor shall not store chemicals/HAZMAT on Hanscom AFB. All chemicals/HAZMAT shall be approved prior to being transported on base for use by any contractor. The contractor shall prepare and submit to the COR, ten (10) calendar days after contract award date, one (1) each, Chemical/Hazardous Material Request Authorization Form (Air Force Form 3952) and Safety Data Sheets (SDS) for each chemical, material and substance proposed to be used in performance of this PWS. The COR will forward the completed AF Form 3952(s) and SDS to 66 ABW/CEIE for approval. The contractor shall not transport or use any chemical, material or substance on Hanscom AFB before written approval is provided by 66 ABW/CEIE. Contractor shall maintain copies of SDS(s) for all chemicals. The SDS(s) shall correspond with the manufacturers of the chemicals on hand. Manufacturer, material, and SDS shall match. NOTE: SDS refers to manufacturer MSDS. Once material is approved for use, contractor shall contact base Environmental Management (EM) (66 ABW/CEIE) and provide a list of all material. 66 ABW/CEIE shall determine any additional material requirements based on the hazard code of the material.

1.9. Hazardous Waste: Contractor shall dispose of any spent/processed chemical solutions and used rags in waste drums located in the shop/area where the work is being performed.

1.10. Discharges: Any discharges into industrial waste treatment plant (IWTP) or sanitary sewer shall be done in accordance with Hanscom Industrial Waste Water Discharge Permit as instructed by 66 ABW/CEIE. The contractor shall maintain records of written authorization issued by 66 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.11. Spills: Upon occurrence of any spills that could enter the storm system or cause any harmful environment effects, the contractor shall immediately call 911 to report the incident. When possible, the contractor shall use a base telephone to receive help from Hanscom AFB 911. If using a cell phone, request Hanscom AFB 911. The contractor shall report all environmental violations to the COR. The contractor shall submit a typed or written report about the incident within four (4) clock hours. The contractor shall provide five (5) copies of the written report. The contractor shall provide one copy to the CO, two copies to the COR, a copy for Unit Environment Coordinator (UEC) and a copy for record. The format of the report shall be left up to the contractor, but the report shall contain the following information.

equipment) and whether 911 was called and which agencies responded.

1.12. Housekeeping: The contractor shall keep the work areas clean and neat in accordance with Industry Standards, Occupational, Safety and Health Administration (OSHA), fire and safety standards and this PWS.

1.13. Tool Control and Accountability: While performing contract services in or around Maintenance Production Shops including Ramp areas, the contractor shall comply with AFI 21-101_AFMC Sup 1, 21-101, Chapter 10 (all paragraphs). The contractor or contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. Contractor personnel shall immediately notify the COR of any tools that are missing or lost from the work area or container (i.e. tool or job box or tool bag). The COR will report to appropriate government personnel of any missing contractor’s tool(s) not located within one hour after notification of lost or missing tools.

1.14. Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Hanscom AFB per AFI 31-204 (in its entirety), Motor Vehicle Traffic supervision.

1.15. Visitor Pass: The contractor shall comply with requirement and procedures IAW FAR 5353.242-9000, Contractor Access to Air Force Installations. A list of names will be required to gain access to the installation Passes shall be distributed at the visitor’s center at the Vandenberg gate. Workers shall have proof of identification as well as a valid license, registration and insurance if bringing a vehicle onto base. Contractor employees must have identification readily identifies them as contractors. During the course of the contract, certain areas/sites may be restricted or closed to contractor personnel. The contractor shall comply with all requirements for entry. In addition, unscheduled gate closures may occur at any time and personnel entering or exiting the installation may experience delays

1.16. Foreign National(s): The contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign national(s) visiting a US Government facility.

1.17. Health and Safety on Government Installation: In performing work under this contract on a Government installation, the contractor shall comply with federal, state and local regulations regarding occupational safety and health and the specific health and safety requirements established by this contract. The contractor shall notify the COR of any injuries that occur to contractor personnel while on the installation. The contractor shall notify the COR of damage to government property or equipment during the execution of the contract.

1.18. Emergency Procedures: Contractor employees shall follow the direction of Government employees in regards to emergency evacuation procedures, i.e. fire, tornado, active shooter and bomb threats. It is the contractors’ responsibility to account for their employees following an emergency evacuation. Contractor personnel shall participate with government personnel in all fire and tornado drills and at no additional cost to the government.

SECTION 2

Performance Assessment

The contractor shall be aware that in the absence of any contract requirement from the Service Summary does not detract from its enforceability nor limit the rights or remedies of the government under any other provision of the contract. The contractor shall ensure the following service summary requirements are accomplished.

SS

PERFORMANCE

OBJECTIVE

PWS

PARAGRAPH

PERFORMANCE

THRESHOLD

SS 1.

The contractor shall perform annual safety inspections as applicable.

1.2.2-1.2.2.1

95% Compliance

SS 2.

The contractor shall perform preventative maintenance per manufacturer

1.2.2.2

SS 3.

The contractor shall respond to routine and emergency calls within time specified

1.2.6.

100% Compliance

SS 4.

The contractor shall submit reports within time specified

1.2.5.

SECTION 3

3.0 Security Police: The government will provide general on base Security Forces service. The Security Forces’ telephone number is 911 for emergencies, for crime in progress 781-225-5613 and 781-225-5613 for non-emergency calls.

3.1. Fire and Emergency Services: The government will provide general on-base fire protection services. The contractor shall comply with fire prevention rules and regulations enforced by the Hanscom AFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters and/or calls to dispatch, call 781-225-3330.

3.2. Emergency Medical Service: The telephone number is 911 for emergencies.

Note: Calling 911 from a cell phone will be received by off base emergency 911 system, causing a delay in response time by emergency personnel. When possible use a base telephone to receive on base help.