Exhibit One Laundry Specialist SOP.docx

Exhibit A Laundry Details Full-Time Laundry specialist additional job details

a. The Full-time laundry specialist will be provided equipment and supplies by the FCEC. The equipment provided are: (2) Commercial Milnor Washing Machines and (2) Commercial ADC Dryers, Laundry detergent dispensing machine, Laundry carts, 1 55-gallon grey trash can, 2 wire shelves with wheels (48”), Laundry chemicals/detergents, wire laundry cart, linens, shelving and 2 folding tables.

b. The Laundry specialist will be responsible for the transporting of Linens:

c. The Laundry specialist will transport soiled linens in dirty linen carts. These dirty linen cart will be picked up from the housekeeping staff daily and exchanged with an empty bin.

d. The Laundry Specialist will transport clean linens in wire shelving rack with wheels. The linens will be brought to the housekeeping staff. The housekeeping staff will be responsible for storing the linen on the lodging floors.

e. The Laundry Specialist will sort soiled linens which are assorted according to category:

Category One: Bath Towels, Hand Towels, Wash Clothes, and Bathmats.

Category Two: Twin Sheets, Queen Sheets, Pillowcases.

Category Three: Blankets/Comforters.

Category Four: Mattress Pads

f. Treatment of Linen: For laundry stained with blood or bodily fluid, first soak the item or wash separately in cold, soapy water to remove any blood or fluid from fabric. Use hot soapy water for the next washing cycle. If the item is bleachable, add household bleach (per product guidelines) to the wash cycle. Dry items in a hot clothes dryer. If item is stained with ink or like substance use identified treatment chemical and soaks before washing. If treatment is unsuccessful the linen will then be treated as damaged linen and properly recorded for disposal.

g. Washing Soiled Linen: Load washer according to designed amounts per load. A mix of towel (Category One items) or mix of sheets (Category Two items) maybe washed together but not to exceed equipment capabilities.

Towel Wash Cloth Bath Mat Twin Sheet Queen Sheet Pillow Case Blanket Comforter Mattress Pad

h. The Laundry Specialist must ensure soap and other washing chemicals will be properly measured utilizing dispensing equipment. The Laundry specialist will be trained by the program manager in the proper use of all laundry equipment and supplies. A laundry Standard Operating Procedure (SOP) will be kept in the laundry room for staff reference. If laundry equipment and or/dispensing equipment becomes non-operational the laundry specialist shall immediately report the concern to the Front Desk supervisor who shall email the concern to the Program Manager. The Program manager will also provide guidance on proper loading and the amounts of chemicals/detergents to use for loads. Under or over use of chemicals will not be accepted and considered a breach of contract.

i. Linens should be washed at 130 degrees.

j. Drying Linen: Item musts must be dried at 165 degrees for a minimum of 40 minutes and have a 10-minute cool down. To start drying select setting D and press start. To ensure dryness of linen never remove drying items until the cycle is complete. The lint trap must be emptied after each load and lint properly disposed of.

k. Folding Linen:

Towels: bath towels will be folded in thirds, then in half, and in half again, hand towels will be fold in half twice, wash clothes will be folded in half, bathmats will be folded in half twice.

Sheets: sheets will be folded length by meeting the edges in the middle, then in half, then fold in squares (rolling pattern). The Contractor shall be provided step by step instructions in the laundry SOP on how the linens shall be folded.

Blankets/Comforters: Fitted blankets will have edges folded toward the center, then folded in half, then folded in squares (rolling pattern). Non-fitted blankets will be folded just like sheets.

If an item is found dirty or soiled after washing the item will be evaluated for stain treatment or rewashing. If the item is found damaged during the folding process the contractor shall follow the damaged linen procedure. The Contractor shall be provided step by step instructions in the laundry SOP on how the blankets/comforters shall be folded.

l. Storing Linen: Bath Towels will be sorted 8 per stack. Hand towels will be stored 30 per stack. Wash Clothes will be stored 30 per stack. Bathmats will be stored 30 per stack. Pillowcases will be 30 per stack. Sheets will be 30 per stack. The Contractor shall refer to the laundry SOP regarding the proper inventory and stacking of linens.

m. Damaged Linen: Damaged linen will be documented by day and item. Damaged linen is linen that is unserviceable due to tears, stains, unraveling, or material becomes thin due to use. The Program manager will approve of damaged linen before it is disposed of. Damage linen process is identified in the SOP and will be provided upon contract award.

n. Maintenance Request: A request for repairs to equipment or laundry room space will be made to the Program Manager. Any changes to set up or equipment in use will be approved by the Program manager before execution. The laundry specialist shall inform the on-site supervisor of any maintenance needed and the on-site supervisor will email the Program Manager of the repair.