Exhibit II - Qualifications and Skill Base.xlsx

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IT Support Services
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95476720R0820
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Sheet1

Qualifications and Skill Base
Offerors shall complete and submit the following:

# Qualification Factor Current Level of Qualification or Experience None/No - Some/Partial - Deep/Full

1Accreditation as CMMI Maturity Level 3 appraised organization (both Services and Development)
2ISO 9001:2008 certified;
4Services and solutions are highly secured in accordance with NIST 800 53a, revision 4
5Support OMB’s Cloud First and Data Center Optimization Initiative efforts
6Ensure quality services through the application of ITIL and ISO best practices.
7GSA Schedule 70 holder on SIN 132 52 which is GSA’s subscription based SIN. This SIN allows federal customers who desire to migrate from government owned, Information Technology Service Management (ITSM) operating in a traditional labor-based, government premise delivery to a subscription based, “as a service” delivery model where the vendor provides the facilities, ITSM tools/software/hardware, and 24x7 personnel to monitor, manage, and optimize the customer’s environment all provided in a firm fixed price, unit based, consumption based delivery model.
9NetBackup (Version 7.6.1.2)
10Veeam (Version 9)
11Google Mail
12Google G Suite
14Microsoft Windows 10 desktop OS buils 2004 or higher
15Microsoft Office 2016 and higher
16Apple Mac OS high Sierra, Catalina or higher
17Apple Mac Hardware
18Apple iOS devices
19Dell Blade Server M1000E and Dell Blade Infrastructure Switching Force10
20Microsoft Windows 2008 R2 Standard and Enterprise
21Microsoft Windows 2012 R2 Standard or higher
22All aspects of Active Directory Management
23DNS, DHCP and Print services
24Microsoft Cluster Services
26Microsoft SQL Server 2008, 2012 and 2016
27VMWare VSphere 6 and VMWare ESX servers
28Red Hat Linux Enterprise 7 or higher
29DELL/EMC Isilon - OneFS v 8.2 - NAS Server Operations, Management and Maintenance including provisioning of Active Directory based shares
30DELL/EMC VNX SAN - Unisphere - Configuration and Provisioning of storage volumes for databases and applications.
31All aspects of Cisco-centric networking infrastructure including current switch fabric operation
32AWS Virtual Private Cloud environments (VPCs)
33AWS EC2 Servers (Amazon Linux and Microsoft Windows)
34AWS RDS for MySQL and MS-SQL Server
35AWS Simple Storage Services (S3)
36Amazon Glacier Storage
37AWS Identity Authentication Management
38Windows Active Directory and ADFS infrastructure in AWS environment
40AWS service connectivity to third party services
42Palo Alto GLobal Protect or checkpoint VPN Agents
43Cisco IOS and all features and capabilities of Cisco 3850 Stack Switches and previous Cisco Router/Switch Devices using this OS
44Cisco NX-OS and all features and capabilities of Cisco Nexus 9K series Core Router/Switches and previous Cisco Router/Switch Devices using this OS
46Barracuda Web Load Balancers 340
47Barracuda SPAM Firewall 400 cluster
48HPE/Aruba WiFi and Aruba Central
49Cohesity
50Cloudsync

File details come from the government source that posted it. Updated .