Exhibit E_Online Bid Room Information.docx

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Attached to
As Needed Tree Trimming, Grinding, and Removal Services at Denton State Supported Living Center (DSSLC)
Solicitation number
HHS0017581
Issued by
Denton County, Texas

About this file

This document is an exhibit to a solicitation issued by the Texas Health and Human Services Commission (HHS) for tree trimming, grinding, and removal services at Denton State Supported Living Center. The exhibit provides instructions for submitting bids electronically through the HHS Online Bid Room, which is an optional submission method available to respondents. Bidders must adhere to all submission requirements outlined in the solicitation package, including specific forms and delivery methods, as failure to comply may result in disqualification. Prospective bidders are advised to review the complete solicitation package and all associated documents carefully and to submit responses by the specified due date and time, as late submissions are not accepted.

Access to the HHS Online Bid Room requires a multi-step registration process through the IAMOnline portal, including requesting a new account using an email address, completing organization or external user account steps, and activating the account once approved by the Agency Sponsor. Existing users with previous portal access must complete a new registration with a different email address, as duplicate email addresses are not permitted in the system. The registration process may require several days to complete, and users are encouraged to allow adequate time before the response deadline. Technical difficulties or issues related to optional electronic submission through the HHS Online Bid Room shall not constitute grounds for protest of contract awards. Bidders requiring assistance with the registration or submission process may contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free) between 7:00 A.M. and 7:00 P.M., Central Time, Monday through Friday.

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Text version

Exhibit E HHS Online Bid Room Information

HHS0017581

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

· Follow the provided link to access the IAMOnline – Sign-in page.

· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

Version 1.40 Revision Date 07/22/2025

File details come from the government source that posted it. Updated .