Exhibit B-General Pest Management PWS.pdf

Exhibit B

Performance Work Statement

General Pest Control

22 March 2021

SECTION 1

GENERAL

1.1 SCOPE. The Contractor shall furnish all labor, supervision, tools, materials, equipment, and transportation necessary to provide pest control services using integrated pest management techniques in accordance with the contract requirements. Work includes, but is not limited to, the performance of nuisance, structural, pests of stored products, disease vector, and other miscellaneous pest control services.

1.2 PURPOSE. The purpose is to establish an environmentally sound and effective integrated pest management (IPM) program to prevent general arthropod and vertebrate pests and disease vectors from adversely affecting Army installation operations. This includes, at a minimum:

Thoroughly inspecting all areas suspected of pest infestation(s) and surrounding areas/facilities as necessary.

Communication with the KO or COR regarding planned actions and recommendations.

Recommending structural and procedural modifications to reduce food, water, harborage and access used by pests.

Using appropriate non-chemical technologies to control pests, where possible.

Judiciously using pesticide compounds, formulations and application methods that present the lowest potential hazard to human health, non-target species and the environment.

Recording and reporting all integrated pest management operations including surveillance, inspections, non-chemical and chemical control.

1.2.1 Federal agencies are mandated by Public Law (Section 136r-1 of title 7, United States Code) to use IPM. The Contractor shall use best management practices and recognized industry standards for managing pests such as those established by national pest management organizations, and follow the guidance provided by State Pesticide Regulatory agencies and State institutions of higher learning. However, the Contractor shall be responsible for complying with all federal, Department of Defense (DoD), Army, state, and local laws, including but not limited to Department of Defense Instruction (DODI) 4150.07 (29 May 2008), DoD Pest Management Program; Public Law (PL) 91-190, the National Environmental Policy Act of 1969;

PL 92-516, the Federal Insecticide, Fungicide and Rodenticide Act of 1972, as amended; and Army Regulation (AR) 200-1 (13 December 2007), Environmental Protection and Enhancement.

This Performance Work Statement (PWS) reflects current Army and DoD requirements, policies and practices, allowing bidders to propose a price and solution to known requirements.

1.3 CONTRACTOR WORK PLAN. The Contractor shall develop and follow a Contractor Work Plan (CWP) to accomplish the requirements of this contract.

1.3.1 The Contractor shall develop and maintain a detailed Contractor’s Work Plan (CWP). The CWP shall specify the schedule, technical approach, and resources required for the planning, execution, and completion of the performance objectives. The CWP shall address continuous monitoring, pest response and removal procedures, record keeping, warranties, education and communication to installation personnel to prevent nuisance pests and disease vectors in and around any facility located on the Fort Riley Military Installation. The Contractor may review the installation’s historical records of pest activity and abatement actions, survey facilities and grounds, and consult with the Integrated Pest Management Coordinator (IPMC) in development of a plan.

1.3.2 The Contractor shall submit a draft of the CWP, with proposed pesticide labels and MSDSs, within 15 calendar days of contract award. The draft CWP and any subsequent revisions are subject to review and approval, through the Contracting Officer (KO) or their designated Contracting Officer Representative (COR) and IPMC.

1.3.3 The Contractor shall submit the final CWP within 30 days of receipt to the Contracting Officer (KO) or their designated Contracting Officer Representative (COR). The final CWP shall include labels, Material Safety Data Sheet sheets, and the planned pesticide use proposal (an electronic document provided by the Government) and comply with all applicable local, state, and Federal regulations.

1.4 GOVERNMENT RESERVED RIGHTS. The Government reserves the right to apply pesticides or perform other types of pest control in similar control types as identified in this contract in limited amounts at any location on the installation.

1.5 LOCATION. The Contractor shall provide pest control services on Fort Riley Military Installation in all non-family housing areas, structures, and other facilities as designated by the KO or COR.

1.6 LICENSING AND CERTIFICATION.

1.6.1 The Contractor shall have a State of Kansas Pesticide Business License and shall be licensed in the categories specified in this contract. The Contractor shall submit all current licensing and certifications with its quote. All work shall be performed by certified, responsible individuals, and in accordance with federal, state, local, and installation laws and regulations.

1.6.2 The Contractor shall ensure its employee who applies pesticides on Fort Riley shall be certified as a “commercial applicator” by the Kansas Department of Agriculture in the one (1) or more of 22 different categories and subcategories as appropriate. Such certifications must be maintained current and valid throughout the duration of the contract. Neither “private applicator certification” nor “registered technician certification” are acceptable.

1.6.3 The Contractor shall submit copies of all current business licenses and certifications required in paragraphs 1.6.1 and 1.6.2 within 15 calendar days of contract award.

1.6.4 The Contractor shall provide the KO or COR and the Integrated Pest Management Coordinator (IPMC) a copy of their Pesticide Business License and each applicator’s certification card at the start of this contract and yearly thereafter or when licenses and/or certifications are renewed or updated.

1.6.5 The Contractor shall provide proof of pest control business liability insurance and/or bonding of at least $100,000 per incident or in accordance with industry standard, whichever is greater prior to the issuance of the first task order.

1.7 CONTRACTOR PERSONNEL.

1.7.1 Project Manager. The Contractor's project manager shall be the Government's central point of contact concerning contract work performance and shall be available during the Government's regular working hours for discussion. The Contractor shall provide a single local non-Government or toll-free telephone number for the receipt of all calls. In addition the Contractor shall also provide call forwarding to a local wireless telephone at which the Government may make immediate contact with the project manager when not at the local line.

The project manager shall be able to read, speak, and write the English language fluently. All contractor and subcontractor employees shall be capable of speaking and writing fluent English.

Prior to contract performance, the Contractor shall provide the name of the individual designated as the project manager to the Contracting Officer (KO). The Contractor shall provide the KO with advance written notification of seven (7) calendar days prior to any change of the project manager.

1.7.1.1 The Project Manager shall have the necessary management expertise to assure the performance of work as required in this contract.

1.7.2 The Contractor shall require each employee to review this PWS. A copy of the PWS shall also be carried in each Contractor vehicle that is used in performance of this contract.

1.7.3 The Contractor shall ensure an experienced work leader supervises each site where employees are working. The work leader shall be someone who has at least one (1) year of experience in the supervisory control category of the work being performed.

1.7.4 Prior to commencing any work stated in this contract, the Contractor shall provide the KO a listing of its employees to be utilized during performance of this contract. This listing shall include the employee’s name, major duties, and, if the employee will be applying pesticides, his or her Kansas Department of Agriculture commercial applicator certification number, certified categories and subcategories, and certification expiration date. In the event of a change, the Contractor shall provide the KO a revised personnel list within seven (7) calendar days of the change.

1.7.5 The Contractor shall provide its employees with a laminated identification badge (3”x5”) containing the following information:

a. Employee Name

b. Photograph of Employee

c. Contractor Name

d. Contractor Local Telephone Number

e. Contract Name

f. Contract Number

1.8 EMPLOYEE CONDUCT.

1.8.1 Contractor employees shall conduct themselves in a proper, efficient, courteous, and businesslike manner.

1.8.2 Contractor shall remove from the site any individual whose continued employment is deemed by the Government to be contrary to the public interest and/or safety, or whose presence would be inconsistent with the best interests of National Security. The Contractor maintains its responsibility to perform in accordance with the specifications of the contract at no extra cost to the government.

1.9 RESERVED

1.10 CONTRACTOR QUALITY CONTROL.

1.10.1 Quality Control Program. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors' QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government its quality control documentation. The Contractor shall submit a draft Quality Control Plan to the Contracting Officer within 15 calendar days after award of the contract. The QCP, once approved, shall be incorporated into the CWP. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.10.2 Identification and Correction of Problems. The Contractor's QCP shall provide the Contractor management with an effective and efficient means of identifying and correcting problems throughout the entire scope of operations.

1.10.3 Quality Control Program Requirements. The QCP, at a minimum, shall include:

- A description of the Contractor's quality control system. The system must cover all contract services, specify work to be inspected on either a scheduled or unscheduled basis, and describe how inspections are to be conducted.

- The name(s) and qualifications of the individual(s) responsible for performing the quality control inspections, and the extent of their authority.

- Provisions for recording the results of inspections and for recording corrective action taken.

- Provisions to update and revise the QCP during the performance of the contract.

- The approved QCP shall be made part of the final approved CWP.

1.10.4 Inspection File. A file of all Quality Control inspections both performed and scheduled, inspection results, and dates and details of corrective actions taken shall be maintained by the Contractor and submitted to the Government at the end of each month through the term of this contract. The file shall be the property of the Government.

1.11 INTEGRATED PEST MANAGEMENT PLAN (IPMP).

1.11.1 On an ongoing basis, the Contractor shall review the IPMP to ensure actions follow the document. Electronic copies of the IPMP are available upon request.

1.12 APPLICABLE PUBLICATIONS. The Contractor shall review and maintain copies of publications directly related to this contract. A list of the required publications is found at Section C-6.

1.13 HOURS OF OPERATION.

1.13.1 Regular Working Hours. The Government's regular working hours are from 7:30 am to 4:00 pm, Monday through Friday except for federal holidays and other days specifically designated by the Government. The Contractor shall perform as many services as possible during this timeframe. The Contractor shall perform control operations during extended hours as identified in this contract or with approval from the KO or COR.

1.13.2 Federal Government Holidays. Except as otherwise specified, routine work shall not be scheduled on holidays or holidays observed in lieu thereof.

Federal Government holidays are:

New Years Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day 3rd Monday of February

Memorial Day last Monday of May

Independence Day 4th day of July

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans Day 11th day of November

Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

When a holiday falls on a Sunday, the following Monday will be observed as a holiday and when a holiday falls on a Saturday, the preceding Friday is observed as a holiday by U.S. Government Agencies.

1.13.3 Emergency Response. The Contractor shall provide the Government a local or toll free telephone number for the receipt of emergency work requests, which shall be answered 24 hours per day, seven (7) days per week, including Federal holidays, by a contractor representative who shall have full authority to commit the Contractor’s resources to perform the requirements of this contract.

1.14 HISTORIC DISTRICT. The State of Kansas Historical Society has designated The Main Post area of Fort Riley as a “Historic District”. The Contractor shall not perform any work that would alter the exterior appearance of any structure in this area without obtaining specific written permission from the Government Historical Architect, or the designee, who will coordinate with the State of Kansas Historic Society. The Contractor shall replace material, if replacement is necessary, with new material that duplicates the original material as closely as possible. New material must be approved by the KO or COR and the Government Historic Architect.

1.15 ENVIRONMENTAL PROTECTION. The Contractor shall comply with all Federal, State, and Fort Riley laws, rules, and regulations concerning environmental protection, hazardous and toxic materials, pesticide usage, pesticide spill, and pesticide fires.

1.15.1 The Contractor shall only apply pesticides according to the approved Environmental Protection Agency (EPA) label. Pesticide misuse is a violation of Federal Law. In accordance with DoD policy (Department of Defense Manual (DoDM) 4150.07-M, volume 1, DoD Pest Management Training: The DoD Plan for the Certification of Pesticide Applicators), the Government will record and report any instances of pesticide misuse and falsification of records by contractors to the State of Kansas. Furthermore, Government personnel will cooperate with the State of Kansas and the U.S. EPA in any subsequent investigation or actions.

1.15.2 The Contractor shall follow the Fort Riley Standard Operating Procedure for Spill Containment, Cleanup and Disposal of Pesticides (See Attachment 1).

1.15.3 The Contractor shall dispose of all wastes and empty material containers generated in the performance of this contract at an off-post location according to EPA guidelines.

1.16 SAFETY. See Section H

1.17 INSPECTIONS BY REGULATORY AGENCIES. The Contractor shall notify the KO or COR immediately of any inspection or visit by agent(s) of any regulatory agency. The Contractor shall cooperate with the inspector. The Contractor shall submit to the KO or COR by close of business of the next business day a written report regarding the inspection, including the name(s) of the inspector(s), the agency, and the reason for the visit. The Contractor shall attach a copy of any reports received from the agency to this written report.

1.18 CITATIONS. Citations for non-compliance are a matter for resolution between the Contractor, the Contracting Officer, and the issuing authority. The Contractor shall immediately inform the CONTRACTING OFFICER OR THEIR DESIGNATED REPRESENTATIVE when a citation is issued. The Contractor shall follow all terms and conditions of all citations issued.

1.19 KEY CONTROL. The Contractor shall establish a control system to ensure that no keys issued to the Contractor by the Government are stolen, lost, misplaced, or used by unauthorized persons. The Contractor shall comply with all Army Regulations related to key control.

1.20 SUBMITTALS.

1.20.1 Where to Submit. Mission Installation Contracting Office ICC-RILEY (MICC), BLDG 1792, 12th Street, Fort Riley, Kansas 66442, unless otherwise stated in this contract.

1.20.2 When to Submit. Unless otherwise noted herein, all submittals shall be completed and delivered to the address above within 15 calendar days after contract award.

1.20.3 What to Submit.

1.20.3.1 Contractor Work Plan: See paragraph 1.3.

1.20.3.2 List of Materials. The Contractor shall submit a list of major materials, along with descriptive literature for newer materials, to be used to complete the work stated herein. The Contractor may include this submittal as part of the CWP.

1.20.3.3 List of Vehicles. The Contractor shall submit a list of vehicles to be used on this contract within 15 calendar days of contract award. The list shall include the Vehicle Identification Number, Make, Model, Year, current License Tag Number, and Vehicle Color, and Contractor’s Identification Number, if applicable. The Contractor shall submit changes to this list to the KO or COR within seven (7) calendar days of any changes.

1.20.3.4 List of Major Equipment. The Contractor shall submit a list of major equipment to be used on this contract within 15 calendar days of contract award. The list shall include the Make and Model of the Equipment, Capacities, if applicable, and the major use for the equipment. The Contractor shall submit changes to this list to the KO or COR within seven (7) calendar days of any changes.

1.20.3.5 Safety Data Sheets and Sample Labels. The Contractor shall submit Safety Data Sheets and Sample Labels for each pesticide and pesticide associated chemical to be used on this contract. The Contractor must include the initial submittal as part of the CWP. The Contractor shall submit updates and changes to the KO or COR seven (7) calendar days before the requested use date of a different chemical or label change.

1.20.3.6 License and Certification. See paragraph 1.6.

1.20.3.7 Quality Control Plan. See paragraph 1.10.1.

1.20.3.8 Handouts, Forms and Door Tags: The Contractor shall submit a copy of each handout, form, and door tag prepared within 15 calendar days of contract award. The Contractor shall submit proposed changes to the KO or COR for Government approval prior to changing any handout or door tag.

1.20.3.10 Pesticide Usage Reporting Forms:

1.20.3.10.1 Pest Management Records and Reports. The Contractor shall prepare, submit, and maintain daily pest management records and reports for each pest management service provided to include pest surveillance and monitoring activities. The Contractor shall use a Government provided electronic reporting spreadsheet (available from the Integrated Pest Management Coordinator). Records shall be accurate and complete.

1.20.3.10.2 All pest management records shall be submitted electronically (via compact disk or e-mail attachment) to the KO or COR by the fifth business day of the following month through the term of this contract. The contractor does not need to submit a report if no work was performed in the preceding month.

1.20.3.10.3 Records rejected by the KO or COR due to inadequate or incorrect information shall be corrected and returned to the KO or COR by the Contractor at no additional cost to the Government within five (5) business days.

1.20.4 The Contractor shall maintain a file of all records prepared during the execution of this contract. The Contractor shall allow the KO or COR to inspect this file upon request.

1.21 SECURITY.

1.21.1 Fort Riley is a military installation. The security measures utilized on Fort Riley change as needed to meet the current security threat in the nation. The KO or COR will keep the Contractor informed of any security or Threat Conditions level changes as they apply to the Contractor. The Contractor shall follow the security measure in place.

AT Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam . This is an annual requirement.

Access and General Protection/Security Policy and Procedures:

o Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

o Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

OPSEC Training: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website:

http://www.cdse.edu/catalog/operations-security.html

1.21.2 The Contractor shall keep pesticides secured for safety purposes except when using them in the course of contract performance.

1.21.3 RESERVED

1.21.4 The Contractor shall ensure that its employees wear identification badges at all times when performing the requirements of this contract.

1.21.5 The Contractor shall refer to the Armed Forces Pest Management Board Technical Guide Number 7 (See Attachment 4) for additional security measures that may or will be in effect during the duration of this contract.

1.22 PHASE IN/OUT PERIOD.

1.22.1 Contract includes a 30-day phase in/out period at no additional cost to the Government.

The phase-in period shall be 30 calendar days prior to contract start date, and the phase-out period shall be 30 calendar days prior to contract end date.

1.22.2 The primary purpose of the Phase In Period will be to allow the Contractor time to learn the procedures of day-to-day operations of the Contract. The Contractor will be allowed time to meet with the KO or COR to cover topics such as form completions, facility locations, and special operations procedures.

1.23 RESERVED

1.24 RESERVED

1.25 INSTALLATION ACCESS. See Section H

SECTION C-2

DEFINITIONS AND ACRONYMS

AR – Army Regulation

Building - A permanent structure, set on a solid foundation, designed for a life span in excess of 25 years.

Contracting Administrator – A person who administrates the contract from the time it is awarded to its conclusion.

Contracting Officer (KO) – A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

Contracting Officer Representative (COR) - A person responsible for performing contract quality assurance. May also have the designation ACOR (Alternate Contracting Officer Representative).

CWP – Contractor Work Plan

DES – Directorate of Emergency Services.

DoD – Department of Defense.

DoDI – Department of Defense Instruction

DoDM – Department of Defense Manual

DPW – Directorate of Public Works.

EPA – Environmental Protection Agency – The federal agency delegated authority to enforce the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA).

Facility Manager — A person responsible for organizing, coordinating, and controlling the care of a facility.

FIFRA – Federal Insecticide, Fungicide, and Rodenticide Act.

Integrated Pest Management Coordinator (IPMC) – The individual designated by the installation commander to oversee the installation pest management program.

Integrated Pest Management Plan (IPMP) – A long-range, comprehensive planning and operational document that establishes the strategy and methods for conducting a safe, effective, and environmentally sound IPM program. Written IPMPs are required to establish and implement an installation pest management program.

Integrated Pest Management – A planned, incorporating continuous monitoring, education, record keeping, and communication to prevent pest and disease vectors from causing unacceptable damage to operations, people, property, material, or the environment. The IPM strategy uses targeted, sustainable, economical, environmentally sound methods including education, habitat modification, biological control, genetic control, cultural control, mechanical control, physical control, regulatory control, and, where necessary, the judicious use of the least hazardous pesticides.

Pests – Arthropods, birds, rodents, nematodes, fungi, bacteria, viruses, algae, snails, marine borers, snakes, weeds, and other organisms (except for human or animal disease-causing organisms) that adversely affect readiness, military operations, or the well-being of personnel and animals; attack or damage real property, supplies, equipment, or vegetation; or are otherwise undesirable.

Pest Management – The prevention and control of disease vectors and pests that may adversely affect the DoD mission or military operations; the health and well-being of people; or structures, material, or property.

Pesticide – Any substance or mixture of substances, including biological control agents, that may prevent, destroy, repel, or mitigate pests and are specifically labeled for use by the EPA.

Also, any substance or mixture of substances used as a plant regulator, defoliant, desiccant, disinfectant, or biocide.

Pesticide Applicator – Any individual who applies pesticides or supervises the use of pesticides by others and who has been authorized to do so by successfully completing a training program approved by the EPA, followed by formal certification by DoD or State Certification Officials.

PL – Public Law

POC – Point of Contact

Project – Items selected for order on each individual Task Order.

Quality Assurance (QA) – A structured program used by the Army to monitor the actions of a contractor to ensure that conditions of the performance work statement (PWS) are met.

Quality Assurance Evaluator (QAE) – A person designated by the KO to monitor Contractor performance. May also be designated PMQAE (Pest Management QAE).

QCP – Quality Control Plan

Real Property – DoD lands, building, structures, utility systems, surfaced areas, and improvements. Includes equipment affixed and built into a facility as an integral part.

Rodent – As applies to this contract – A mouse, rat, or other rodent as approved by the CONTRACTING OFFICER OR THEIR DESIGNATED REPRESENTATIVE or Installation Pest Management Coordinator. Does not include plains pocket gopher (Geomys bursarius), thirteen-lined ground squirrel (Spermophilus tridecemlineatus), eastern mole (Scalopus aquaticus), or prairie vole (Microtus ochrogaster). Common mice and rats found on Fort Riley include the deer mouse (Peromyscus maniculatus), the white-footed mouse (Peromyscus leucopus), the plains harvest mouse (Reithrodontomys montanus), the western harvest mouse (Reithrodontomys megalotis), the house mouse (Mus musculus), and the eastern woodrat (Neotoma floridana).

Scheduled Services - Recurring pest control services outlined below and in the specific tasks stated in this contract.

Service Order – Pest control services that is not considered scheduled service.

Surveillance – Thorough inspections or surveys made before and after pest management treatments to determine the presence and prevalence of pest or disease vectors.

SECTION C 3

GOVERNMENT FURNISHED PROPERTY

3.1 Pest Management Records spreadsheet (Microsoft Excel format) for recording pest management operations performed during this contract (see paragraph 1.20.3.10.1).

3.2 Pesticide Usage Proposal spreadsheet (Microsoft Excel format) (see paragraph 1.3.3).

NOTE: The Government will provide the Contractor revisions of each spreadsheet as they become available.

3.3 The Government will provide access to existing basic utilities, as needed, for the contractor to complete the work described in the course of this contract. The KO, COR, and/or IPMC, in coordination with the building tenant, will determine which utility sources the Contractor may use. The Government will not provide a water source for the mixing of pesticides unless the on-installation mixing/water use is approved by the KO or COR and/or the IPMC. On a case-by-case basis, the KO or COR and/or the IPMC will determine if Contractor mixing of pesticides will be allowed while the contractor is on the Fort Riley installation.

3.4 The Government will not provide storage areas for Contractor equipment. The Contractor is responsible for storing its own equipment when not in use.

3.5 Pesticides when ordered under paragraph 5.9.

SECTION C-4

CONTRACTOR FURNISHED EQUIPMENT AND SERVICES

4.1 The Contractor shall furnish all plant, facilities, vehicles, equipment, fuel, materials, and services except those designated herein as being Government furnished.

4.1.1 Contractor Vehicles: Contractor vehicles need to be clearly marked with the company name, and logo for identification purposes. All vehicles and equipment shall display a valid, current license plate and the Contractor shall properly register all vehicles and equipment used on Fort Riley as applicable with the current Installation Force Protection Measures. The Contractor shall provide and maintain all vehicles and equipment required to fulfill the terms of the contract. All vehicles and equipment shall be in an operable condition and meet all Federal, State, and local safety requirements. All vehicles and equipment shall not leak oil, transmission fluid or hydraulic fluids while in operation. The Contractor shall remove from service, within one hour of notification by the KO, vehicles and equipment not meeting the above requirements.

Repair or replacement of the vehicle shall be at the Contractor’s expense. Inoperable or unserviceable vehicles and equipment shall not be cause for the Contractor to reduce any service or performance. All vehicles and equipment shall be kept in a clean and operational state while on Fort Riley.

4.1.2 Contractor Spray Equipment: The Contractor shall use spray equipment appropriate to the application being performed. All spray equipment shall be maintained in good working order and be free of leaks. Spray equipment shall be calibrated as needed to maintain accuracy. The Contractor shall provide the Government record(s) of calibration upon request.

4.1.3 Miscellaneous Equipment: The Contractor shall furnish any other equipment necessary to complete the terms of this contract.

4.1.4 Communication Equipment: The contractor shall comply with all applicable DoD, Army, Ft Riley, and FCC regulations pertaining to the operation of RF transmitting or receiving devices (radios) while on the Ft. Riley installation. If the Contractor wishes to use radios for communication purposes that are of restricted usage by the Government, then the Contractor shall request written approval from the Government through the KO or COR to NEC in order to operate them on the Fort Riley Installation.

4.1.5 Pesticides: The Contractor shall use only pesticides that are registered with the EPA and the State of Kansas and that are included on the annual pesticide use proposal that is submitted by Fort Riley to the US Army Environmental Center for review and validation. The Contractor, on an ongoing basis, shall research and find pesticides that are low in pounds of active ingredient per use, effective in control of Fort Riley target pests, and environmentally friendly.

4.1.6 Handouts: While not required, the Contractor may provide the customers handouts of any pest or treatment plan they desire. Any handout provided shall be reviewed by the KO or COR and IPMC prior to use by the contractor.

4.1.7 Bed Covers: See paragraph 5.15.

SECTION C 5

SPECIFIC TASKS AND STANDARDS

5.1 WORK MANAGEMENT. The Contractor shall plan, program, coordinate, estimate, and schedule for all levels of work as specified. All aspects of the work management shall be incorporated into the CWP, as described in paragraph C.1.3.

5.1.1 The Contractor shall meet with the KO or COR a minimum of one time per workday, between 8:00 and 10:00 am, at a location to be determined at the start of the contract period. At this meeting, the Contractor shall pick up approved service order requests. The Contractor shall also meet with the KO or COR during this time to discuss any issues related to any service order work.

NOTE: The daily meeting time may be adjusted upon agreement by the KO or COR and the Contractor.

NOTE: This daily meeting may be suspended upon agreement by the KO or COR and the Contractor during those times when service order numbers are low or Scheduled Services are not being performed.

5.1.1.1 The Contractor shall prepare a Daily Work Log indicating any scheduled services or services orders to be performed that day and whether the service orders are an inspection or a treatment and provided it to the COR.

5.1.1.2 During the daily meeting, the Contractor shall provide the KO or COR a completed work log for all services completed since the previous daily meeting. The log shall include service order number or scheduled maintenance, facility number, requested service, performed services, completion date and time, and the facility’s Point of Contact (POC) name and telephone number.

The Contractor shall attach all associated Scheduled Services Forms (see paragraph 5.1.2.4.4), Service Orders Forms (see paragraph 5.1.4.2), and at least two copies of the individual service tickets (see paragraph 5.1.1.3) for each service listed on the completed work log.

5.1.1.3 The Contractor shall complete an individual service ticket for each service performed.

The ticket shall have all information required by the State of Kansas along with this contract number, location of service, service performed, materials used, total cost, and applicator’s signature. The KO or COR will sign and retain one copy of the individual service tickets for his files.

5.1.2 Scheduled Services.

5.1.2.1 The Contractor shall perform Scheduled Services during hours acceptable to the KO or

COR.

5.1.2.2 Master Schedule: The Contractor shall incorporate into the CWP a Master Schedule based on all scheduled maintenance requirement and frequencies specified in this contract. The Master Schedule shall cover a one-year time period.

5.1.2.3 Monthly Schedule: The Contractor shall, by the last working day of the preceding month, provide to the KO or COR a detailed Monthly Schedule based on the Master Schedule incorporated into the CWP. The Monthly Schedule shall specify what, where, and when services are to be performed. The KO or COR must approve the Monthly Schedule prior to any work being performed. If changes are necessary, the Contractor shall provide the KO or COR a revised schedule, including reasons for change, for approval.

5.1.2.4 Notification:

5.1.2.4.1 The Contractor shall notify the facility manager five (5) to seven (7) calendar days prior to Scheduled Services being performed. At that time, the contractor shall finalize the date and time for the service to be performed. The Contractor shall notify the CONTRACTING OFFICER OR THEIR DESIGNATED REPRESENTATIVE if the scheduled date or time varies from the Monthly Schedule (paragraph 5.1.1.3) The Contractor shall also coordinate with facility manager for a point of contact on the day of treatment.

5.1.2.4.2 Upon arrival at the facility, the Contractor shall meet with the facility manager or his designee to discuss the necessary requirements during and after services provided. The Contractor shall also provide the facility manager or his designee a Scheduled Services Form (Contractor provided), in duplicate, which has the following information:

a. Contractor’s Name and Telephone Number

b. Applicator’s Name(s)

c. Building Number Being Treated

d. What Service is Being Performed

e. What precautions must be taken during and after treatment

f. Any other pertinent information to the treatment that day.

g. Signature line for the facility manager.

5.1.2.4.3 If the facility manager or his designee is not present at the appointed time, the Contractor shall wait for 30 minutes before leaving the area. After 30 minutes, the Contractor shall leave a callback card and reschedule the visit. The Contractor shall inform the KO or COR of the no-show as soon as possible. The Contractor may also charge the Government for a no-show service charge.

5.1.2.4.4 The Contractor shall obtain a signature from the facility manager or designee on the Scheduled Services Form showing that work has been performed (but not certifying as to type and manner of performance).

5.1.2.5 Signage: If the serviced area is to be restricted for any amount of time, the Contractor shall post warning signs. The Contractor shall remove the warning signs after the required warning period has passed.

5.1.3 Service Order. This work shall be completed by the Contractor in accordance with the provisions listed herein.

5.1.3.1 Operational Hours:

5.1.3.1.1 The Contractor shall perform a majority of the Service Order work primarily between the hours of 7:30 am and 4:00 pm, Monday through Friday.

5.1.3.1.2 The Contractor shall be available to perform required services during the extended hours of 4:00 pm and 8:00 pm, Monday through Friday, and between 7:30 am and 4:00 pm on Saturday; as prescribed in the individual services listed below; or as authorized by the KO or COR. This allows response to calls from requestors who are unable to be present during regular working hours.

The Contractor shall be available to respond to Priority 1 service orders 24 hours per day, 7 days per week. The Contractor shall provide the Government a telephone number that shall be answered 24 hours per day, 7 days per week, for receipt of these service orders.

5.1.3.2 Priorities: Service Orders will be classified as one of three priorities:

5.1.3.2.1 Emergency (Priority 1): Work that takes place over all other work to eliminate immediate danger to personnel or property; to prevent extreme hardship; or to respond to special Command interest as directed by the Contracting Officer or their designated representative. May include emergency public health or emergency mission critical pest control services, as approved by the Contracting Officer or their designated representative.

Emergency (Priority 1) service orders shall be responded to within three (3) hour of notification from the Contracting Officer or their designated representative. Emergency (Priority 1) service orders shall be completed within 48 hours of receipt of the service order, unless an extension is approved by the Contracting Officer or their designated representative.

5.1.3.2.2 Urgent (Priority 2): Work that is required to correct a condition which could become an emergency; work that could seriously affect morale, and work that has Command interest.

Urgent (Priority 2) service orders shall be responded to within two (2) calendar days of notification from the Contracting Officer or their designated representative, or other designated Government person. Urgent (Priority 2) service orders shall be completed within ten (10) calendar days of the receipt of the service order, unless an extension is approved by the Contracting Officer or their designated representative.

Urgent (Priority 2) service orders are a rare occurrence.

5.1.3.2.3 Routine (Priority 3): Work which, if not accomplished, would continue to be an inconvenience or unsightly condition, or eventually result in a higher priority condition.

Routine (Priority 3) service orders shall be responded to within five (5) calendar days of notification from the Contracting Officer or their designated representative, or other designated Government person. Routine (Priority 3) service orders shall be completed within 30 calendar days of the receipt of the service order, unless an extension is approved by the Contracting Officer or their designated representative.

5.1.4 Service Order Procedures.

5.1.4.1 The Contractor shall accept service orders from the Contracting Officer or their designated representative. Service orders may be in writing, via telephone, or in person, depending on the nature of the call.

5.1.4.1.1 Each service order request will contain the date of the request, the requester’s name and telephone number, location of the work, nature of the request, the priority of the request, and a control number.

5.1.4.1.2 The Contractor shall note the date and time the service order is received by the Contractor on the service order. If the service order was issued by telephone, a hard copy of the service order will be provided to the Contractor on the next working day for completion of this requirement.

5.1.4.1.3 The Contractor shall attempt to contact the POC either via telephone or on-site. The Contractor shall note any communication (including date and time) with the POC on the service order, including arrangements for accessing the problem location and any messages left for the

POC.

5.1.4.2 The Contactor shall work from the Directorate of Public Works Service Order Form.

After the service order is complete, the Contractor shall obtain a signature from the POC or designee on the Service Order Form showing that work has been performed (but not certifying as to type and manner of performance). The Contractor shall note the date and time the service order was completed on the Service Order Form.

5.1.4.3 The Contractor shall report any new service order work identified by its employees to the KO or COR. The KO or COR will review the request and make arrangements for the issuance of a service order if the situation requires one. In emergency situations, the Contractor shall contact the KO or COR via telephone to receive approval to proceed with the action.

5.1.4.4 Emergency (Priority 1) Call No Show: If the occupant of the building is not available when the Contractor responds to an emergency (Priority 1) call, the Contractor shall leave a callback card (see below), informing the occupant to call in a new service order. The Contractor shall consider the service order complete and may bill the government under the appropriate line item. The Contractor shall also inform the KO or COR the “No Show” and provide a copy of the service order stating the time of the visit.

5.1.4.5 Unoccupied Facilities:

5.1.4.5.1 The Contractor shall gain entrance to unoccupied facilities by checking out a key from the KO or COR.

5.1.4.5.2 If upon responding to a service order for an unoccupied facility, the Contractor finds the entire facility needs treatment, the Contractor shall inform the KO or COR of the findings.

The Contracting Officer or their designated representative will approve the areas for treatment prior to the work occurring.

5.1.5 Interference of Work. The Contractor shall notify the KO or COR of any delays or interference of work by Government personnel, other Government contractors, or occupants within one business day of the occurrence.

5.1.6 Callback Cards:

5.1.6.1 The Contractor shall leave a Callback Card securely fastened to the main entrance of a facility where access was not possible when responding to either a Scheduled Service Call or Service Order

5.1.6.2 The Callback Card shall contain the following information:

a. Service order number

b. What work was requested

c. Date and time the service person was there

d. The local telephone number where the Contractor can be reached

e. The statement: “The occupant has five (5) business days in which to call the Contractor and reschedule the fore mentioned service. If a call is not received in five (5) business days, the service order will be completed as a “No Show” and the occupant must call in for a new service order.

5.1.6.3 The Contractor shall inform the KO or COR whenever a Callback Card is left.

5.1.6.4 When the occupant calls, the Contractor shall arrange a mutually agreed on time to return to the location and complete the scheduled service or service order.

5.1.6.5 If the occupant does not call within the allowed time, the service order is considered a “No Show” and the Contractor may bill the Government under the appropriate line item. The Contractor shall also inform the KO or COR of the “No Show” and provide the KO or COR with a copy of the service order stating both the time of the initial and follow-up visit.

5.2 RESERVED

5.3 WORKMANSHIP.

5.3.1 The Contractor shall conform to all Federal and State laws, DoD, Army, and Fort Riley regulations and Standard Operating Procedures, industry standards, and all other standards required in the contract.

5.3.2 During pest control activities, the Contractor shall protect adjacent surfaces, plants, and dwelling contents from damage by either the control activity or Contractor personnel.

5.3.2.1 Work areas shall be cleaned after the work has been performed. If the work takes place over several days, at the end of each day, the Contractor shall clean the area of debris and excess materials, leaving the area in a neat appearance. Work areas left unattended overnight shall be closed off with appropriate materials, including, but not limited to, signing and fencing, to protect the occupants and passersby form possible safety hazards. The Contractor shall also assure work areas are protected from weather, stray animals, and possible criminal damage.

5.3.2.2 Any Government property damaged by the Contractor during work performance shall be repaired or replaced immediately by the Contractor at no expense to the Government.

5.4 INSPECTION SERVICES.

5.4.1 Scheduled Services. The Contractor shall perform inspection services on scheduled services tasks as identified in the individual tasks listed below.

5.4.2 Service Orders.

5.4.2.1 The Contractor shall respond to all service order calls issued to the Contractor and investigate the problem. Appropriate industry methods shall be used to determine if pests are present. After investigation, the Contractor shall inform the requestor as to one of the following actions:

5.4.2.1.1 No Pest Problem Found: The Contractor shall advise the requester no pest problem was found. The Contractor shall close out the service order and charge the Government for an inspection only.

5.4.2.1.2 Pest Problem Found – Problem Untreatable:

5.4.2.1.2.1 The Contractor shall inform the requestor that the problem does not fall within the scope of this contract or that it would be unsafe to treat the pest problem found at this time and why. The Contractor shall also inform the requestor the KO or COR and the Contractor will be reviewing the pest problem to determine the appropriate course of action.

5.4.2.1.2.2 The KO or COR will review the pest problem with the Contractor to determine the appropriate course of action. If the KO or COR agrees with the Contractor, the Contractor shall close out the service order and charge the Government for an inspection only.